GOVERNMENT OF INDIA

MINISTRY OF COMMERCE & INDUSTRY

DIRECTORATE GENERAL OF FOREIGN TRADE
MUMBAI ZONAL OFFICE
48, VITHALDAS THACKERSEY MARG, NEW MARINE LINES, CHURCHGATE,
MUMBAI – 400 020

MINUTES OF THE 35th MEETING OF REGIONAL SUB-COMMITTEE ON QUALITY

COMPLAINTS (RSCQC) HELD ON 15th JULY, 2014

The 35th meeting of Regional Sub-committee on Quality Complaints (RSCQC) was held on
th
15 July, 2014 under the chairmanship of Shri Mithileshwar Thakur, Joint Director General of
Foreign Trade in the Conference Room of the Mumbai Zonal Office of the Directorate General of
Foreign Trade. The following officers were present in the meeting.

1. Shri Mithileshwar Thakur, Jt. Director General of Foreign Trade : Chairman

2. Deputy Director, Textiles Committee : Member

3. Asstt. Director, Export Inspection Agency : Member

4 Shri H.D. Pandey, Foreign Trade Development Officer : Member

The minutes of the last meeting were circulated among the members. Since no objection was raised, it
was taken as approved by the Committee.

The cases discussed and decisions taken are as under:

Case No. 1

File Number : 03/06/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Maydon Pharma & Chem Co., Nigeria.
Name of the Exporter : M/s. Vidhya Pharmachem Pvt. Ltd., Mumbai
Nature of complaint : Non-payment of balance amount of US$165595.

The Indian exporter, M/s. Vidhya Pharmachem Pvt. Ltd., Mumbai has been supplying
pharmaceuticals on regular basis to M/s. Maydon Pharma & Chem Co., Nigeria (through Indian agent
M/s. Rajat Pharmachem Limited, Kandivali). Against supply of goods worth US$ 1605176.50, they
are yet to receive payment of US$ 165595.

Mr. Mukesh B. Jain, director of M/s. Vidhya Pharmachem in the RSCQC meeting held on
17.10.2013 had said that they had executed Memorandum of Understanding dated 04.04.2011 with
M/s. Rajat Pharmachem Limited for supply of raw material and packing material to them, who in turn
will manufacture tablets and capsules as per Export Order and deliver the finished goods to M/s.
Vidhya Pharmachem for exports to Nigerian buyers. M/s. Rajat Pharmachem was to procure export
order in name of M/s. Vidhya Pharmachem and take responsibility of quality of finished goods and
payment from buyers. Mr. Jain said that they had supplied the goods to foreign buyers as per the
Memorandum of Understanding with M/s. Rajat Pharmachem Ltd.

Representative of M/s. Rajat Pharmachem Ltd. appeared before the Committee in the last
meeting held on 15.04.2014 and asked for some more time to enable them to file their reply
alongwith documents. The chairman directed them to file their written reply immediately and be
present in the next meeting with all relevant facts/details. However, nobody turned up in the meeting.

Decision:

The Chairman directed the Enforcement Division to issue show cause notice and start
adjudication process without any delay.

Case No. 2

File Number : 03/07/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Green Life Pharma Ltd., Nigeria.
Name of the Exporter : Ms. Vidhya Pharmachem Pvt. Ltd., Mumbai.
Nature of complaint : Non-payment of balance amount of US$126010.

The Indian exporter, M/s. Vidhya Pharmachem Pvt. Ltd., Mumbai has been supplying
pharmaceuticals on regular basis to M/s. M/s. Green Life Pharma Ltd., Nigeria (through Indian agent
M/s. Rajat Pharmachem Limited, Kandivali). Against supply of goods worth US$ 1140950, they are
yet to receive payment of US$ 126010.

Mr. Mukesh B. Jain, director of M/s. Vidhya Pharmachem in the meeting held on 17.10.2013
had said that they had executed Memorandum of Understanding dated 04.04.2011 with M/s. Rajat
Pharmachem Limited for supply of raw material and packing material to them for manufacturing
tablets and capsules as per Export Order and deliver the finished goods to M/s. Vidhya Pharmachem
for exports to Nigerian buyers. M/s. Rajat Pharmachem Ltd. was to procure export order in name of
M/s. Vidhya Pharmachem and take responsibility of quality of finished goods and payment from
buyers. Mr. Jain said that they supplied the goods to foreign buyers as per the Memorandum of
Understanding with M/s. Rajat Pharmachem Ltd.

Representative of M/s. Rajat Pharmachem Ltd. appeared before the Committee in the last
meeting held on 15.04.2014 and asked for some more time to enable them to file their reply
alongwith documents. The chairman directed them to file their written reply immediately and be
present in the next meeting with all relevant facts/details. However, nobody turned up in the meeting.

Decision:

The Chairman directed the Enforcement Division to issue show cause notice and start
adjudication process without any delay.
Case No. 3

File Number : 03/10/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Tanveer Cotton Mills, Pakistan.
Name of the Exporters : M/s. Shiv Shankar Oil Inds. Pvt. Ltd.
M/s. Avadh Agri Exports, Gujarat.
M/s. Sonpal Exports Pvt. Ltd., Gujarat.
Nature of complaint : Short supply of cotton.

M/s. Tanveer Cotton Mills, Pakistan has complained that the three firms as mentioned above
have made short shipment of cotton to the tune of US$ 19162.52 against RC No. 359 dated
6.12.2012, RC No. 360 dated 6.12.2012 and RC No. 361 dated 6.12.2012.

Shri Nishant Notaria, representative of the Indian exporters appeared before the Committee
and stated that they have completed the exports and have submitted a letter dated 12.07.2014
regarding the short shipment issue.

Decision:

The Chairman Shri M Thakur directed that the letter be examined and reply may be
sent by e-mail to the foreign buyer.

Case No. 4 :

File Number : 03/13/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Khavar Parts Product Co., Teheran.
Name of the Exporter : M/s. Sasic Impex Pvt. Ltd., Mumbai.
Nature of complaint : Non-supply of balance goods (Steering
Shaft) and non-refund of advance payment.

The foreign buyer had complained about non-supply of balance goods (Steering Shaft) and
non-refund of advance payment (42650 Euros).

Mr. Ataullah Shaikh had earlier appeared before the Committee on 17.10.2013 on behalf of
Indian exporter and informed that they were in touch with the Iranian firm and will be settling the
matter by supplying the goods in immediate future. He was directed to furnish proof of supply of
balance goods within two months positively.

Summons was issued to the firm to appear before the Committee on 15.04.2014. However,
nobody turned up. Fresh summons were issued asking them to appear before the Committee on
15.07.2014. There was no response this time as well.

Decision:

Inspite of several opportunities having been given to the Indian exporter to give their
submission, they have failed to respond. It was decided that action under FTDR Act should be
initiated without any delay.
Case No. 5 :

File Number : 03/17/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Aarkay Overseas, Gandhidham
Name of the Exporter : M/s. Pikwa Trading Ltd., South Africa.
Nature of complaint : Non-supply of beans and non-refund of
advance paid.

The Indian importer has lodged a complaint against M/s. Pikwa Trading Ltd., South Africa for
non-supply of 1 MT of Mung beans against advance payment of US$ 500 made by them. The
advance payment has also not been refunded back.

Committee had in its earlier meeting held on 17.10.2013 decided to call the Indian importer with all
details in the next meeting so that the case could be taken up through Indian High Commission in
South Africa. Nobody turned up for the meeting on 15.04.2014 and 15.07.2014.

Decision:

It was decided that the Indian importer may be advised to take up the matter directly with
Indian High Commission in South Africa.

Case No. 6 :

File Number : 03/19/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Mohd. Abdulaziz Al Mudaheish
Steel Factory, Saudi Arabia.
Name of the Exporter : M/s. Technomag Concast Ltd., Mumbai.
Nature of complaint : Non-supply of equipments and compensation
for losses suffered by them.

The Saudi Arabian buyer had lodged a complaint against M/s. Technomag Concast Limited,
Mumbai for non supply of equipments and had claimed a compensation of US$ 3000000 for non
supply and losses suffered by them.

The firm had vide letter dated 11.10.2013 informed that they had supplied Man power and
Equipments for Erection and Commissioning of the Plant. The firm was issued Summons to attend
the meeting on 15.7.2014 asking them to bring written submission and documentary evidence
supporting their claim of settlement of the issue with the foreign party. Ms. Neha appeared on behalf
of Indian exporter and informed that they have already commissioned/erected the concast machine
and foreign buyer had issued a Certificate which endorses that they have successfully erected and
commissioned the machinery. Regarding induction furnace, she said that the same was supplied and
erected by US based company. She promised that they would furnish a detailed letter alongwith a
copy of contract and entire set of documents within a week’s time.

Decision:

The Chairman allowed them one week’s time for submission of documents like contract,
certificate of erection/commissioning etc.
Case No. 7 :

File Number : 03/20/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Paramount Corporation, Mumbai.
Name of the Exporter : M/s. Pera Pazarlama ve Dis tic A.S., Turkey
Nature of complaint : Quality of energy drink supplied not as per
quality quoted in contract.

M/s. Paramount Corporation, Mumbai had made complaint to Consulate General of Turkey
against M/s. Pera Pazarlama ve Dis tic A.S., Turkey who had appointed the Indian firm as agent for
supply of Roycee Energy Drink. The product supplied by the Turkish firm was not as per quality
quoted in the contract and was also found damaged. The Turkish firm had thereafter cancelled the
contract and has not refunded the amount of the damaged goods worth US$ 30000.

Mr. Dineshkumar Joshi appeared before the Committee on 15.04.2014 and reiterated his
earlier statements. The representative of Indian importer was advised to file a complaint with the
Indian Embassy in Turkey. He was also asked to furnish a copy of contract entered upon with the
foreign supplier and to get the packing material examined by government recognized agency and
furnish the report. They were also directed to furnish their written submission in the next meeting.
Mr. Dineshkumar Joshi appeared before the Committee on 15.07.2014 and he was asked whether he
had contacted the Indian Embassy in Turkey. Mr. Joshi stated that they have indeed written to the
Indian Embassy in Turkey. Regarding Test Report of packing material, he said that they have not
done it so far.

Decision:

The Chairman directed the representative to submit copy of communication with Indian
Embassy in Turkey and get the packing material examined by government recognized agency and
furnish the report within a week’s time.

Case No. 8 :

File Number : 03/21/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. SDIC International Trade
Zhangjiagang Col. Ltd., China
Name of the Exporter : M/s. Hanuman Industries, Gujarat.
Nature of complaint : Non-supply of raw cotton and non-refund
of advance paid.

The foreign buyer M/s. SDIC International Trade Zhangjiagang Col. Ltd., China had
complained against Indian Exporter for Non-supply of raw cotton and non-refund
of advance paid.

The Advocate representing the Indian exporter appeared before the Committee on 15.04.2014
and said that they have obtained RC for exporting raw cotton. However, since the RC had expired,
they could not export raw cotton. He further stated that his client had not received any advance
payment against the supplies. The Indian exporter was asked to submit copy of Letter of Credit
against which exports were to be made. They were also asked to furnish a letter from bank stating
that the terms of condition of payment was letter of credit and that no Advance payment was
received.
 Shri Nishant Notaria, representative of the Indian exporters appeared before the Committee
and stated that question of advance payment does not arise since the exports were against Letter of
Credit.

Decision:

The Committee directed the representative to submit a notarised affidavit before 22.07.2014
stating that no advance payment has been received.

Case No. 9

File Number : 03/24/RSCQC/AM 14/Enf. Wing

Name of the exporter : M/s. Jiangsu Guotai International Group
Hua Tai Imports & Exports Co. Ltd.
Guotai.
Name of the importer : M/s. Tinta Diamonds Pvt. Ltd.
M/s. BCM Corporation.
M/s. Surbhit Impex Pvt. Ltd.
M/s. Mangal Murti Impex Pvt. Ltd.
M/s. Actgen Pharma Pvt. Ltd.
Nature of complaint : Non payment against supplies made.

The complaint is regarding non-payment of US$ 1689600 against supply of chemicals by the
Chinese firm to the Indian importers mentioned above.

Ms. Tabbasum Ansari and Mr. Yusuf Iqbal, advocates appearing on behalf of Indian
importers, requested the chairman for two weeks’ time for submitting their written submission.

Decision:

The Chairman directed the advocates to file their written submission within a week’s time.

Case No. 10 :

File Number : 03/25/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Cometal S.A., Spain
Name of the Exporter : M/s. Sanjeev Enterprises Limited, Mumbai.
Nature of complaint : Non-supply of goods and non-refund of
advance paid.

The complaint is regarding non supply of chemicals and non compliance of demand of refund
of the advance payment of US$ 35494.20 with interest @ 10% p.a.

Summons was issued to the Proprietor of Indian firm to appear before the meeting
on15.4.2014 but the proprietor did not turn up. Advocate representing the foreign buyer had appeared
before the committee and had informed that the foreign firm has got a decree from the Indian court
for recovery of the amount. However, they were not able to enforce the decree as the Indian firm was
not found on the addresses known to them. He informed that M/s. Sanjeev Enterprises Limited is
still in export business and could be availing benefits from this office. He requested to stop issuing
incentives to the said Indian firm till their issue is resolved.
 Representative of the Spanish firm informed that the Indian exporter has obtained a new IEC
and is still in export business and requested that both the IECs may be made inoperative.

Decision:

The Chairman directed to verify whether the individual is common in both the IECs and if it is
found that same individual has obtained the new IEC, appropriate action under FTDR Act and Rules
may be initiated.

Case No. 11 :

File Number : 03/27/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Bhumi Sagar Exports Pvt. Ltd., Mumbai
Name of the Exporter : M/s. Akhidma Intl. Pvt. Ltd., Sri Lanka.
Nature of complaint : Non-payment against export of onions.

The Indian firm has complained that the Sri Lankan buyer has not made payment of US$
16995 against supply of onions.

Mr. Jatin M. Malaviya appearing on behalf of Indian exporter said that they are yet to receive
the payment against export of onions.

Decision:

The Chairman directed the firm’s representative to write to Indian Embassy in Sri Lanka with
a copy to the buyer and this office.

Case No. 12 :

File Number : 03/28/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Mikael, Indonesia
Name of the Exporter : M/s. Perfection Engg. Co., Vadodra
Nature of complaint : Non-supply of goods and non-refund of
advance paid.

Indian importer has complained about non-supply of goods (Kanica 512 42 PL) and non
compliance of demand of refund of advance payment of US$ 3900/- by the Indonesian firm. The
Indian firm was asked in the meeting held on 15.04.2014 to take up the matter with the Indian
embassy in Indonesia and furnish written submission to this office alongwith copies of
correspondence with Indian embassy in Indonesia.

Nobody turned up before the Committee on 15.07.2014

Decision:

Since nobody turned up, the case was deferred.

Case No. 13 :

File Number : 03/29/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Dubies Ghana Limited, Ghana.
Name of the Exporter : M/s. Aryaman Bulk Carriers, Ahmednagar.
Nature of complaint : Non-supply of goods against advance paid.

The foreign buyer has complained about non supply of goods against advance payment of
US$ 15000/- made by them.

Mr. Avinash Jagtap appeared before the Committee and said that they have not suplied the
goods because, as per contract they were supposed to receive 50% of the amount as advance whereas
they have actually received only 25%.

Decision:

The Chairman directed the representative to refund the 25% received by them and submit
proof of the remission within 15 days.

Case No. 14 :

File Number : 03/31/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Galadisa SA DE CV, Mexico
Name of the Exporter : M/s. K.M. Ganatra & Co., Mumbai.
Nature of complaint : Inferior quality goods supplied and amount
paid as advance not refunded.

The complaint is regarding supply of inferior quality goods (peanuts and other grains) and
non-compliance of demand of refund of advance payment of US$ 194000/- by the Indian firm.

Mr. K.M. Ganatra had appeared before the Committee on 15.04.2014 and stated that the
matter has been settled with foreign buyer. The Committee had directed Mr. Ganatra to give
chronological details of the events leading to settlement of their case in writing alongwith supporting
documents before the next meeting.

Mr. Ganatra appeared before the Committee on 15.07.2014 and said that as against claim
amount of US$ 109820, they have given a discount of US$ 40000 against their shipment made in
March 2014. He said that the balance amount would be compensated in the future supplies. He said
that the foreign buyer has agreed to this arrangement.

Decision:

In order to confirm the arrangement between the two firms, the Indian exporter was asked to
furnish their e-mail ID as well as that of foreign buyer.
Case No. 15

File Number : 03/14/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Finish Profile, Poland
Name of the Exporter : M/s. Colour Roof India Ltd., Mumbai.
Nature of complaint : Non-supply of goods/non-refund of advance.

The complaint of the Polish firm is that the Indian firm has neither supplied consignment of
steel nor has refunded advance of US$ 5900 paid by them. Shri Sagar Desai, Executive (Imports &
Exports) of the firm had appeared before the Committee on 15.04.2014 and stated that though they
were ready to remit the amount of US$ 5900 received as advance but they were facing some
problems with RBI Authorities who were insisting on a letter from foreign buyer before permitting
repatriation of the said amount. The Chairman had directed the Company Executive to expeditiously
obtain a letter from the foreign buyer and complete the formalities without delay and furnish proof of
remittance of the amount.

Mr. Sagar Desai, representative of the firm, appeared before the Committee on 15.07.2014
and said that approval from RBI would be received in next 3-4 days and they would make payment
within a week’s time. He requested 10 days’ time to submit proof of payment.

Decision:

The Chairman asked them to furnish proof of payment within the next 10 days.

Case No. 16 :

File Number : 03/33/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Borna Petro Payam Company, Iran
Name of the Exporter : M/s. Anher Manha Group, Mumbai.
Nature of complaint : Non-supply of goods against advance payment.

The foreign buyer has complained about non supply of goods (Control Technique make drives)
against advance payment of US$ 242380/- made by them. Summons was issued to the Indian firm.
However, the summons was returned back by postal authority with remarks “Left” Hence nobody
turned up before the committee. Fresh summons issued were also received back from postal
authorities with remarks “Left”.

Decision: It was decided that inspection of their premises may be carried out.
Case No. 17 :

File Number : 03/34/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Iran Intl. General Contractors, Iran.
Name of the Exporter : M/s. Akay Industries Pvt. Ltd., Karnataka.
Nature of complaint : Non-supply of pumps since 2008 against
advance payment.

The foreign buyer has complained that Indian supplier has not supplied Pumps required for
their Lavan Oil Refinery Company since in spite of entire amount having been paid in advance.

Representative of Indian firm had appeared before the Committee on 15.04.2014 and stated
that only 8 pumps remained to be exported which they will be exporting shortly. The exporter was
asked to submit 2 sets of documents containing order copy, shipping bill, bank certificate and bank
statement after completion of exports/shipment of balance Pumps.

Mr. S.R. Deepak, representative of the firm, appeared before the Committee and informed that
out of the 8 pumps to be supplied, four are ready for export and the remaining pumps would be
supplied in a few weeks time.

Decision:

The Chairman directed the representative to submit a detailed report alongwith the proof of
export shipment.

Case No. 18 :

File Number : 03/12/RSCQC/AM 14/Enf. Wing

Name of the importer : M/s. Fine Japan Co. Ltd., Tokyo.
Name of the Exporter : M/s. Shree Shankar Natura, Mumbai.
Nature of complaint : Non-supply of Garcinia cambogia extract
against advance payment.

The foreign buyer has made a complaint through e-mail that Indian exporter had not supplied
Garcinia cambogia extract HCA 60% Potassium salt against advance payment.

Mr. Rajesh Dalmia, proprietor, appeared before the Committee in earlier RSCQC meeting
dated 17.10.2013 and informed that they were facing some financial problems due which he could not
make supplies and now he is ready to supply the product. He said that he was in touch with the
foreign buyer and the matter would positively be settled within 3-4 months. The chairman asked him
to give his submission in writing and asked him to update the office about the development. No reply
was received from the Indian company. Fresh summons was issued to the firm to attend meeting on
15.07.2014.

Mr. Rajesh Dalmia appeared before the Committee and said that the export product is in short
supply all over the world and the rates have increased and they have informed the foreign buyer that
they will be supplying the product on increased rate and foreign buyer has agreed to this arrangement.
He said that the export product is ready for dispatch.

Decision:

The Chairman asked the representative to submit copies of correspondence with the foreign
buyer in this regard and to also complete the exports without any delay.

Case No. 19 :

File Number : 03/001/RSCQC/AM 15/Enf. Wing

Name of the importer : M/s. Green Door Designs.
Name of the Exporter : M/s. Suraj Textiles, Mumbai.
Nature of complaint : Non- payment of commission against sales
in U.K.

M/s. Green Door Designs has complained against Indian exporter for non payment of
commission amounting to US$ 2378.18 against sales in U.K. Summons were issued to the Indian
firm to appear before the Committee.

Mr. Rajendra S. Chopra, partner of the firm, appeared before the Committee and submitted a
letter stating that they have made the payment way back on 15.07.2013. He submitted a letter dated
15.7.2014 alongwith photocopy of payment receipt in support of his contention.

Decision:

The Chairman directed that the papers may be verified and put up on file.

Case No. 20 :

File Number : 03/002/RSCQC/AM 15/Enf. Wing

Name of the importer : M/s. Kojach Ltd., Ghana.
Name of the Exporter : M/s. Rajat Pharmachem Ltd. Mumbai.
Nature of complaint : Non- payment against supplies of
pharmaceuticals.

Indian firm, M/s. Rajat Pharmachem Ltd., Mumbai has complained against M/s. Kojach Ltd.,
Ghana for non payment of US$ 2769726/- against supplies of pharmaceuticals. Letter was issued to
the Indian firm to attend the meeting alongwith necessary documents. However, no one appeared on
behalf of the Indian exporter.

Decision:

The case was deferred for the next meeting.

Case No. 21 :

File Number : 03/004/RSCQC/AM 15/Enf. Wing

Name of the importer : M/s. Taleh Zarrin Zagos, Tehran, Iran.
Name of the Exporter : M/s. Count n Denier Exim P. Ltd., Mumbai.
Nature of complaint : Non- supply of 100% 40/1 Ring Cpun Cotton
against advance payment.

Foreign buyer has complained against Indian exporter for non supply of cotton against
advance payment of Rs. 1,31,65,740/-. Summons were issued to Indian firm asking them to appear
before the Committee to present their case.

Mr. Anil Agrawal appeared on behalf of Indian exporter and said that they have already made
one shipment and they would supply the balance material in next 40-45 days.

Decision:

The Chairman directed the representative to submit proof of supplies by the end of August
2014.

Case No. 22 :

File Number : 03/005/RSCQC/AM 15/Enf. Wing

Name of the importer : Mr. Jan Sochar Photo Journalist Quito,
Equador.
Name of the Exporter : M/s. Haldiram Foods International, Mumbai.
Nature of complaint : Stealing intellectual properties (photos),
using them for commercial use, and non payment
of licence fee.

The foreign national has complained against M/s. Haldiram Foods International, Mumbai for
stealing intellectual properties (photos), using them for commercial use, and non payment of licence
fee.

Mr. Sanjay Agrawal, Manager Institutional Sales of Indian firm, appeared before the
Committee and agreed that they had uploaded the photos. He said that this was done unintentionally
and with no ulterior motive or intention to gain undue financial or any other benefits and the photos
were removed almost immediately.

Decision:

The Chairman directed him to give the company’s submissions in writing.

Case No. 23

File Number : 03/006/RSCQC/AM 15/Enf. Wing

Name of the importer : M/s. Al-Rashidi Al-Kizen Confectionery, Egypt
Name of the Exporter : M/s. Metco Export, Mumbai.
Nature of complaint : Non payment against supply of Sesame.

M/s. Metco Export, Mumbai has complained against M/s. Al-Rashidi Al-Kizen
Confectionery, Egypt for non payment of US$ 1,20,175 against supply of sesame seeds.

Representative of the Indian firm appeared before the Committee and said that the amount has
not yet been received from foreign buyer.

Decision:

The representative was asked to get the e-mail ID of foreign buyer and to write to them
quoting Award of Arbitration. They were also asked to write to Indian embassy in Egypt giving all
details and apprise the Committee of all the communications with the foreign buyer and Indian
embassy.

Case No. 24 :

File Number : 03/007/RSCQC/AM 15/Enf. Wing

Name of the importer : M/s. Perfect Trade Ltd., Israel.
Name of the Exporter : M/s. Viram Impex, Mumbai.
Nature of complaint : Non supply of textiles against advance payment.

The Israeli importer has complained against the Indian exporter for non supply of textiles
against advance payment of US$ 2,35,597.60. Summons were issued to the Indian firm to appear
before the Committee. Summons were returned by postal authorities with remarks “unclaimed”.
Hence nobody turned up in the meeting.

Decision:

It was decided that verification of IEC of the Indian firm may be done at the earliest.
Case No. 25 :
File Number : 03/36/RSCQC/AM 14/Enf. Wing
Name of the importer : European Community
Name of the Exporter : M/s. Essar Agrotech Limited.
M/s. Three Circles Exporters.
M/s. Krishna Exim.
M/s. International Packing Products.
M/s. Kushi International.
M/s. Kay Bee Exports India.
M/s. Sujal Exports
M/s. M & M Enterprises.
M/s. Ruchi Exports.
M/s. Yepees Products.
M/s. Wi-Cut Technologies Pvt. Ltd.
M/s. Dhillon Fresh Export.
M/s. Indian Nature Fresh Exports.
Nature of complaint : Notification of interception of consignment of
harmful organism exported to European
countries by Indian exporters.

European community has notified interception of consignment of harmful organisms in fruits

and vegetables exported to European countries by Indian exporters. Representatives of exporters had
appeared before the Committee on 15.04.2014 and informed that their products were inspected by
local quarantine agencies and exports were made subsequent to certification from those agencies.
However, the organisms as pointed out by European community are very difficult to be traced or
quarantined at local level and they are in process of getting their systems upgraded so that such issues
do not occur in future.

Representatives of exporter appeared before the Committee and reiterated the problems
expressed by them earlier. They submitted detailed written submissions as called for by the chairman
in the previous meeting.

Decision:

The Chairman directed to put up the written submissions of Indian exporters on file and start
adjudication proceedings.

The meeting thereafter ended with a vote of thanks to the chair.