000002ms: LOGINTERNAL: Xperia Companion version 2.1.12.

0
000003ms: LOGINTERNAL: Xperia Companion arch Win32
000385ms: AppSettings: Loading app settings from disk
000387ms: AppSettings: Saved app settings
000387ms: CompanionMain::CompanionMain()
000387ms: System: Windows 7 Home SP1 64 bit
000387ms: System: Time 2018-06-21T07:05:15Z
000387ms: AppSettings: App settings requested
000388ms: AppSettings: Loading app settings from disk
000388ms: AppSettings: App settings requested
000388ms: AppSettings: Loading app settings from disk
000423ms: getCountryCode: Found country US
000423ms: UIState: UI env info updated
000663ms: autoupdate: Getting downloaded version
000663ms: autoupdate: Failed to check path status, The system cannot find the file
specified
000663ms: autoupdate: Failed to get version info path.
000798ms: AutoUpdatesession: AutoUpdateContainer()
000798ms: UIState: UI autoupdates updated to idle
000799ms: Starting Auto update session
000801ms: Starting remote features controller session
000828ms: UIState: UI deviceupdate updated to idle
000829ms: UIState: UI devicerepair updated to idle
000829ms: UIState: UI verifyprologin updated to idle
000831ms: Starting UE session
000841ms: UIState: UI backuprestore updated to idle
000856ms: BRsession: BRContainer()
000857ms: Starting BR session
000871ms: UIState: UI mediaaccess updated to idle
000871ms: Mediasession: MediaContainer()
000872ms: Starting Media session
000886ms: UIState: UI photoaccess updated to idle
001061ms: AppSettings: App settings requested
001061ms: AppSettings: Loading app settings from disk
001062ms: Photosession: PhotoContainer()
001062ms: Starting Photo session
001175ms: UIState: UI xperiatransfer updated to idle
001175ms: XTsession: XTContainer()
001175ms: Starting XT session
001209ms: UIState: UI testingtool updated to idle
001209ms: TestingToolSession: TestingToolContainer()
001209ms: Starting Testing Tool session
001316ms: CompanionMain::companionMainLoop()
001677ms: CertificateAlt: Validating Alt: https://dl-desktop-
xcapps.sonymobile.com/production/xc/data/xc-analytics.xml
001721ms: CertificateAlt: Validating Alt: https://dl-desktop-
xcapps.sonymobile.com/production/xc/data/xc-supported-devices.xml
001814ms: CertificateAlt: Validating Alt: https://dl-desktop-
xcapps.sonymobile.com/production/xc/data/xc-feature-control.xml
002131ms: DeviceController: Remote device XML revision: 15
002142ms: CertificateAlt: Validating Alt: https://dl-desktop-
xcapps.sonymobile.com/production/xc/data/xc-cloud-capability.xml
002733ms: Remote features controller: Downloaded xml successfully!
002733ms: Remote features controller: Parsing xml
002768ms: AutoUpdatesession: Check command received
002768ms: Remote features controller: Result: OK
002768ms: Remote features controller: Case "os" = "win"
002768ms: getCountryCode: Found country US
002768ms: Remote features controller: Case "country" = "US"
002768ms: Remote features controller: Case "applicationBuild" = "2.1.12.0"
002768ms: Remote features controller: Case "systemVersion" = "6.1"
002807ms: UIState: UI autoupdates updated to checking
002807ms: autoupdate: Getting manifest from server:
003046ms: Certificate: Validating (w/ platformInfo): https://dl-desktop-
xcapps.sonymobile.com/production/xc/data/xc-manifest.xml
003046ms: Certificate: Validated OK: https://dl-desktop-
xcapps.sonymobile.com/production/xc/data/xc-manifest.xml
003046ms: autoupdate: Manifest downloaded successfully.
003236ms: getPreferredLocales: Found locale en-US
003236ms: getPreferredLocales: 1 locales found
003236ms: getPreferredLocales: Found locale en-US
003236ms: getPreferredLocales: 1 locales found
003237ms: autoupdate: Current version is 2.1.12.0
003237ms: autoupdate: Newest version is 2.1.12.0
003237ms: autoupdate: Up to date.
003237ms: AutoUpdateaccess: handleCheckResult OK
003476ms: PlatformWin32: Main window set
010095ms: UICommand: getappinfo
010226ms: UICommand: getappsettings
010234ms: AppSettings: App settings requested
010235ms: AppSettings: Loading app settings from disk
010351ms: UICommand: getappinfo
010446ms: UICommand: getappinfo
010597ms: UICommand: getappinfo
043723ms: UICommand: getappsettings
043723ms: AppSettings: App settings requested
043723ms: AppSettings: Loading app settings from disk
056335ms: UICommand: devicerepair
056335ms: UEsession: STATE changed to WaitForRepairAcceptBattery by commandHandler
111001ms: UICommand: getappsettings
111001ms: AppSettings: App settings requested
111001ms: AppSettings: Loading app settings from disk
134480ms: UICommand: getappsettings
134480ms: AppSettings: App settings requested
134480ms: AppSettings: Loading app settings from disk
325773ms: UICommand: devicerepair
325773ms: UEsession: Cancel received
325773ms: UEsession: STATE changed to ResetToIdle by cancel
325799ms: analytics: event = DeviceRepair / Canceled / WaitForRepairAcceptBattery
325844ms: UEsession: runResetToIdle
325844ms: UEsession: STATE changed to Idle by stateHandler
328532ms: UICommand: devicerepair
328532ms: UEsession: STATE changed to WaitForRepairAcceptBattery by commandHandler
338992ms: UICommand: devicerepair
338992ms: UEsession: STATE changed to Idle by commandHandler
409953ms: UICommand: devicerepair
409954ms: UIState: UI devicerepair updated to repairLoading
409954ms: analytics: event = DeviceRepair / Start
409954ms: UEsession: STATE changed to StartLocalListener by commandHandler
409991ms: UEsession: Starting local listener...
410012ms: UEsession: Trying listener on port 0
410048ms: UListener started on port : 60782
410048ms: UEsession: Local listener started on port 60782
410048ms: UEsession: runStartLocalListener completed successfully
410048ms: UEsession: STATE changed to StartUE by stateHandler
410298ms: UEsession: Starting UE...
410310ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
from HKCU, will retry in HKLM
410310ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
410316ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
from HKCU, will retry in HKLM
410317ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
410317ms: UEsession: UE installation not found.. retrying from GetRemoteVersionInfo
410317ms: UEsession: runStartUE completed successfully with no UE installed
410317ms: UEsession: STATE changed to GetRemoteVersionInfo by stateHandler
410583ms: UEsession: Connecting to UE version info JSON...
410583ms: UEsession: UE version info server = , url =
https://software.sonymobile.com/update-engine/update-application/windows/
411626ms: CertificateAlt: Validating Alt: https://software.sonymobile.com/update-
engine/update-application/windows/manifest.json
411765ms: UEsession: Saving manifest to
"C:\Users\Owner\AppData\Local\Temp\xperiacompanion\4FF0.tmp"
411794ms: UESession: Manifest verification data 874 bytes
411796ms: UEsession: UE information retrieved!
411796ms: UEsession: runGetRemoteVersion completed successfully
411796ms: UIState: UI devicerepair updated to repairLoading
411796ms: UEsession: STATE changed to CheckVersion by stateHandler
412046ms: UEsession: runCheckVersion completed with new version available
412046ms: UEsession: STATE changed to DownloadInstaller by stateHandler
412296ms: UEsession: Downloading UE installer...
412299ms: UEsession: STATE changed to DownloadInstallerProgress by stateHandler
412495ms: CertificateAlt: Validating Alt: https://software.sonymobile.com/update-
engine/update-
application/windows/files/201806111304/Sony_Mobile_Update_Engine_Setup-
2.18.8.201806111304.exe-9fe27eb24b7bbbce350ee4b216654735
608508ms: UEsession: Received enough data...
608508ms: UEsession: UE installer downloaded correctly and matching manifest, HTTP
206, 72092168 bytes
608508ms: UEsession: Saving installer with size 72092168 to
"C:\Users\Owner\AppData\Local\Temp\xperiacompanion\Sony_Mobile_Update_Engine_Setup-
2.18.8.201806111304.exe"
609047ms: UEsession: runDownloadInstallerProgress DL completed successfully
609047ms: UIState: UI devicerepair updated to repairLoading
609047ms: UEsession: STATE changed to CheckInstallerValidity by stateHandler
609297ms: UEsession: Verifying UE installer...
611057ms: UEsession: runCheckInstaller completed successfully
611057ms: UEsession: STATE changed to Install by stateHandler
611306ms: UEsession: Installing UE...
611306ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE uninstall string
from HKCU, will retry in HKLM
611306ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE uninstall string
706999ms: PlatformWin32: UE installation successful
706999ms: UEsession: UE installed!
706999ms: UEsession: runInstall completed successfully
707000ms: UIState: UI devicerepair updated to repairLoading
707000ms: UEsession: STATE changed to StartLocalListener by stateHandler
707250ms: UEsession: runStartLocalListener skipping, already started
707250ms: UEsession: Local listener started on port 60782
707250ms: UEsession: runStartLocalListener completed successfully
707250ms: UEsession: STATE changed to StartUE by stateHandler
707499ms: UEsession: Starting UE...
707512ms: UEsession: Running UE from "C:\ProgramData\Sony Mobile\Update Engine\
{103905EE-9201-4CF0-B889-26EF7C229CE1}\Sony Mobile Update Engine.exe" on port 58088
707512ms: UEsession: UE start without service filtering
707512ms: UEsession: UE server =
707512ms: UEsession: UE customization =
707513ms: UEsession: Clearing UE ini
707763ms: UEsession: UE started
707763ms: UEsession: runStartUE completed successfully, process = a14
707763ms: UIState: UI devicerepair updated to repairLoading
707763ms: UEsession: STATE changed to PingUE by stateHandler
714144ms: HttpHandler: HttpSendRequestA failed with 12029
714144ms: UEsession: ERROR sendSmartPing sending ping, action res = -1, size = 0
714160ms: UEsession: runSendSmartPing sendSmartPing to localhost:58088 failed
714160ms: UEsession: runSendSmartPing failed to send on attempt 1, will retry
720590ms: HttpHandler: HttpSendRequestA failed with 12029
720590ms: UEsession: ERROR sendSmartPing sending ping, action res = -1, size = 0
720590ms: UEsession: runSendSmartPing sendSmartPing to localhost:58088 failed
720590ms: UEsession: runSendSmartPing failed to send on attempt 2, will retry
726016ms: UEsession: runSendSmartPing completed successfully, waiting for
response...
726017ms: UEsession: STATE changed to PingProgress by stateHandler
726381ms: UEsession: Response to smart ping, UE at http://localhost:58088/ and
local listener at http://localhost:60782/
726381ms: UEsession: STATE changed to Login by UE result
726381ms: UEsession: runSendLogin no active device type found, proceeding to
fallback
726381ms: UEsession: runSendLogin device is commercial
726381ms: UEsession: runSendLogin commercial login set
726381ms: AppSettings: App settings requested
726381ms: AppSettings: Loading app settings from disk
726382ms: UEsession: runSendLogin searching for system proxy settings
726451ms: UEsession: runSendLogin proxy search result: .nnn..
726451ms: UEsession: No proxies (left), logging in to UE with no proxy
726451ms: UEsession: runSendLogin will login anonymously
726701ms: UEsession: runSendLogin completed successfully
726701ms: UEsession: STATE changed to LoginProgress by stateHandler
729318ms: UEsession: Received actionFailed for action login4 with resultCode =
1602, subResultCode = 0, deviceSessionID =
729318ms: UEsession: ERROR UE login failed
729318ms: UEsession: UE error 1602, drivers missing / update required, will
uninstall UE
733698ms: PlatformWin32: UE uninstallation successful
733702ms: UEsession: UE uninstalled
733713ms: analytics: event = UEStats / Uninstall1602 / Success
733745ms: UEsession: STATE changed to TerminateUE by UE actionFailed
733745ms: UEsession: runTerminateUE process = a14
733746ms: UEsession: STATE changed to CloseLocalListener by stateHandler
733999ms: UEsession: runCloseLocalListener
733999ms: UEListener: Stopping server
733999ms: UEListener: Waiting for connections to clear..
734349ms: UEListener: Pre-stop sleep
734703ms: UEListener: Stopping daemon
734704ms: UEListener: Server stopped!
734704ms: UEsession: STATE changed to ResetToIdle by stateHandler
734959ms: UEsession: runResetToIdle
734959ms: analytics: event = DeviceRepair / Failure / UELoginUnknownError
734959ms: UEsession: UE reset to error (idle) state
734960ms: UIState: UI devicerepair updated to errorFatal
734960ms: UEsession: STATE changed to ErrorState by stateHandler
812649ms: UICommand: devicerepair
812649ms: UEsession: STATE changed to ResetToIdle by commandHandler
812649ms: UEsession: runResetToIdle
812649ms: UIState: UI devicerepair updated to idle
812649ms: UEsession: STATE changed to Idle by stateHandler
814483ms: UICommand: devicerepair
814484ms: UEsession: STATE changed to WaitForRepairAcceptBattery by commandHandler
817623ms: UICommand: devicerepair
817623ms: UEsession: STATE changed to Idle by commandHandler
830992ms: UICommand: devicerepair
830992ms: UIState: UI devicerepair updated to repairLoading
830992ms: analytics: event = DeviceRepair / Start
830992ms: UEsession: STATE changed to StartLocalListener by commandHandler
830992ms: UEsession: Starting local listener...
830993ms: UEsession: Trying listener on port 0
830995ms: UListener started on port : 60832
830995ms: UEsession: Local listener started on port 60832
830995ms: UEsession: runStartLocalListener completed successfully
830995ms: UEsession: STATE changed to StartUE by stateHandler
831245ms: UEsession: Starting UE...
831245ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
from HKCU, will retry in HKLM
831245ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
831252ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
from HKCU, will retry in HKLM
831252ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE install path
831252ms: UEsession: UE installation not found.. retrying from GetRemoteVersionInfo
831252ms: UEsession: runStartUE completed successfully with no UE installed
831252ms: UEsession: STATE changed to GetRemoteVersionInfo by stateHandler
831502ms: UEsession: Connecting to UE version info JSON...
831502ms: UEsession: UE version info server = , url =
https://software.sonymobile.com/update-engine/update-application/windows/
831709ms: CertificateAlt: Validating Alt: https://software.sonymobile.com/update-
engine/update-application/windows/manifest.json
831953ms: UEsession: Saving manifest to
"C:\Users\Owner\AppData\Local\Temp\xperiacompanion\998E.tmp"
833731ms: UESession: Manifest verification data 874 bytes
833732ms: UEsession: UE information retrieved!
833733ms: UEsession: runGetRemoteVersion completed successfully
833733ms: UIState: UI devicerepair updated to repairLoading
833733ms: UEsession: STATE changed to CheckVersion by stateHandler
833983ms: UEsession: runCheckVersion completed with new version available
833983ms: UEsession: STATE changed to DownloadInstaller by stateHandler
834233ms: UEsession: Downloading UE installer...
834233ms: UEsession: STATE changed to DownloadInstallerProgress by stateHandler
834381ms: CertificateAlt: Validating Alt: https://software.sonymobile.com/update-
engine/update-
application/windows/files/201806111304/Sony_Mobile_Update_Engine_Setup-
2.18.8.201806111304.exe-9fe27eb24b7bbbce350ee4b216654735
1025925ms: UEsession: Received enough data...
1025925ms: UEsession: UE installer downloaded correctly and matching manifest, HTTP
206, 72092168 bytes
1025926ms: UEsession: Saving installer with size 72092168 to
"C:\Users\Owner\AppData\Local\Temp\xperiacompanion\Sony_Mobile_Update_Engine_Setup-
2.18.8.201806111304.exe"
1036792ms: UEsession: runDownloadInstallerProgress DL completed successfully
1036792ms: UIState: UI devicerepair updated to repairLoading
1036792ms: UEsession: STATE changed to CheckInstallerValidity by stateHandler
1037042ms: UEsession: Verifying UE installer...
1039728ms: UEsession: runCheckInstaller completed successfully
1039738ms: UEsession: STATE changed to Install by stateHandler
1039993ms: UEsession: Installing UE...
1039993ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE uninstall
string from HKCU, will retry in HKLM
1039993ms: PlatformWin32: RegOpenKeyExW failed with 2 requesting UE uninstall
string
35257011ms: PlatformWin32: UE installation successful
35257011ms: UEsession: UE installed!
35257011ms: UEsession: runInstall completed successfully
35257011ms: UIState: UI devicerepair updated to repairLoading
35257011ms: UEsession: STATE changed to StartLocalListener by stateHandler
35257261ms: UEsession: runStartLocalListener skipping, already started
35257261ms: UEsession: Local listener started on port 60832
35257261ms: UEsession: runStartLocalListener completed successfully
35257261ms: UEsession: STATE changed to StartUE by stateHandler
35257511ms: UEsession: Starting UE...
35257518ms: UEsession: Running UE from "C:\ProgramData\Sony Mobile\Update Engine\
{1F3908DF-CB97-45B5-A2E1-70BA9FF4E5C0}\Sony Mobile Update Engine.exe" on port 58088
35257518ms: UEsession: UE start without service filtering
35257519ms: UEsession: UE server =
35257519ms: UEsession: UE customization =
35257519ms: UEsession: Clearing UE ini
35258291ms: UEsession: UE started
35258291ms: UEsession: runStartUE completed successfully, process = a70
35258291ms: UIState: UI devicerepair updated to repairLoading
35258291ms: UEsession: STATE changed to PingUE by stateHandler
35264496ms: HttpHandler: HttpSendRequestA failed with 12029
35264496ms: UEsession: ERROR sendSmartPing sending ping, action res = -1, size = 0
35264496ms: UEsession: runSendSmartPing sendSmartPing to localhost:58088 failed
35264496ms: UEsession: runSendSmartPing failed to send on attempt 1, will retry
35270872ms: HttpHandler: HttpSendRequestA failed with 12029
35270872ms: UEsession: ERROR sendSmartPing sending ping, action res = -1, size = 0
35270872ms: UEsession: runSendSmartPing sendSmartPing to localhost:58088 failed
35270872ms: UEsession: runSendSmartPing failed to send on attempt 2, will retry
35277319ms: HttpHandler: HttpSendRequestA failed with 12029
35277319ms: UEsession: ERROR sendSmartPing sending ping, action res = -1, size = 0
35277319ms: UEsession: runSendSmartPing sendSmartPing to localhost:58088 failed
35277319ms: UEsession: runSendSmartPing failed to send on attempt 3, will retry
35282825ms: UEsession: runSendSmartPing completed successfully, waiting for
response...
35282825ms: UEsession: STATE changed to PingProgress by stateHandler
35283252ms: UEsession: Response to smart ping, UE at http://localhost:58088/ and
local listener at http://localhost:60832/
35283252ms: UEsession: STATE changed to Login by UE result
35283252ms: UEsession: runSendLogin no active device type found, proceeding to
fallback
35283252ms: UEsession: runSendLogin device is commercial
35283252ms: UEsession: runSendLogin commercial login set
35283252ms: AppSettings: App settings requested
35283253ms: AppSettings: Loading app settings from disk
35283253ms: UEsession: runSendLogin searching for system proxy settings
35283277ms: UEsession: runSendLogin proxy search result: .nnn..
35283278ms: UEsession: No proxies (left), logging in to UE with no proxy
35283278ms: UEsession: runSendLogin will login anonymously
35283560ms: UEsession: runSendLogin completed successfully
35283560ms: UEsession: STATE changed to LoginProgress by stateHandler
35290476ms: UEsession: UE responded to login
35290476ms: UEsession: Logged in to UE! session ID = SoMC-SessionID1529600005753
35290476ms: UIState: UI devicerepair updated to repairDeviceInstructions
35290476ms: UEsession: STATE changed to WaitForDeviceReady by UE result
36020904ms: CompanionMain::companionClose()
36020904ms: Mediasession: Input channel disconnected, exiting
36020904ms: UEsession: Input channel disconnected, exiting
36020904ms: UEsession: STATE changed to Shutdown by Exiting
36020904ms: TestingToolSession: Input channel disconnected, exiting
36020904ms: Remote features controller: Input channel disconnected, exiting
36020904ms: Mediasession: Exiting...
36020904ms: XTsession: Input channel disconnected, exiting
36020904ms: TestingToolSession: Exiting...
36020904ms: Remote features controller: Exiting...
36020904ms: FeatureControllerThreadProc: ~ exiting
36020931ms: BRsession: Input channel disconnected, exiting
36020931ms: StateMachine: Input channel disconnected, exiting
36020931ms: StateMachine: Input channel disconnected, exiting
36020931ms: StateMachine: Exiting...
36021000ms: BRsession: Exiting...
36021002ms: XTsession: Exiting...
36021041ms: BRThreadProc: ~ exiting
36021043ms: XTThreadProc: ~ exiting
36021048ms: AutoUpdateaccess: runResetToIdle
36021048ms: AutoUpdateaccess: State reset to idle
36021072ms: UIState: UI autoupdates updated to idle
36021072ms: StateMachine: Exiting...
36021401ms: AnalyticsRunner: waitExit done!
36021402ms: StateMachine: waitExit done!
36021402ms: FeatureControllerRunner: waitExit done!
36021839ms: UERunner: waitExit done!
36021839ms: BRRunner: waitExit done!
36021839ms: MediaRunner: waitExit done!
36021839ms: StateMachine: waitExit done!
36021840ms: XTRunner: waitExit done!
36021840ms: TestingToolRunner: waitExit done!
36022021ms: UEsession: runSendShutdown completed successfully
36022021ms: UEsession: STATE changed to ShuttingDown by stateHandler
36024739ms: AnalyticsRunner: waitExit done!
36024739ms: StateMachine: waitExit done!
36024739ms: FeatureControllerRunner: waitExit done!
36027020ms: PlatformWin32: WaitForSingleObject on process returned 258
36027020ms: UEsession: STATE changed to TerminateUE by stateHandler
36027020ms: UEsession: runTerminateUE process = a70
36027021ms: UEsession: STATE changed to CloseLocalListener by stateHandler
36027021ms: UEsession: runCloseLocalListener
36027021ms: UEListener: Stopping server
36027021ms: UEListener: Waiting for connections to clear..
36027370ms: UEListener: Pre-stop sleep
36027639ms: UERunner: waitExit done!
36027639ms: BRRunner: waitExit done!
36027640ms: MediaRunner: waitExit done!
36027640ms: StateMachine: waitExit done!
36027640ms: XTRunner: waitExit done!
36027640ms: TestingToolRunner: waitExit done!
36027640ms: WARNING services still running...
36027640ms: companionClose exiting (hopefully near the end of the log)
36027720ms: UEListener: Stopping daemon
36027766ms: UEListener: Server stopped!
36027766ms: UEsession: STATE changed to ResetToIdle by stateHandler
36027766ms: UEsession: runResetToIdle
36027766ms: UIState: UI devicerepair updated to idle
36027766ms: UEsession: STATE changed to Idle by stateHandler
36027766ms: UEsession: Exiting...
36027766ms: UEThreadProc: ~ exiting