INDUSTRY IMMERSION II CONDUCTED AT

UNO SEAFOOD WHARF PALACE

Binondo, Manila

A Technical Report
Presented to the faculty
Of Mindoro State College of Agriculture and Technology
CALAPAN CITY CAMPUS
MasipitCalapan City, Oriental Mindoro

In Partial Fulfillment
Of the Requirements for the Degree
BACHELOR OF TECHNICAL TEACHER EDUCATION (BTTE)
Major in Food Service Management

Submitted by:

De Borja, Ella Maie M.

Eje, Erika B.
Laylay, Maribel P.
Maranan, Jessireen M.
Sandoval, Juleneth B.

March, 2018
 TABLE OF CONTENTS

CHAPTER I

 Introduction………………………………………………………………………………………………………………
 Objectives……………………………………………………………………………………………………………………
 Description of the OJT Agency…………………………………………………………………
 Expected Output………………………………………………………………………………………………………
CHAPTER II

 Review of Related Literature…………………………………………………………………

CHAPTER III

 Description of Schedule of Activities Performed………………

CHAPTER IV

 Technical Analysis of the Activities Performed…………………

 Skills Enhanced
 Knowledge Gained
 Problems Encountered
 Lessons Learned
CHAPTER V

 Recommendations……………………………………………………………………………………………………
REFERENCE…………………………………………………………………………………………………………………………………
APPENDICES

 Endorsement Letter……………………………………………………………………………………………
 Acceptance Letter………………………………………………………………………………………………
 Memorandum of Agreement………………………………………………………………………………
 Parent’s Waiver and Consent……………………………………………………………………
 Daily Time Record………………………………………………………………………………………………
 Location Map……………………………………………………………………………………………………………
 Daily Activities…………………………………………………………………………………………………
 Rating Sheet……………………………………………………………………………………………………………
 Certificate of Completion…………………………………………………………………………
 OJT Photos…………………………………………………………………………………………………………………
 Biographical Sketch…………………………………………………………………………………………
 DEDICATION

It is our genuine gratefulness and warmest regard

that we dedicate this training to our Almighty God who always
guide us and give us
strength and knowledge to successfully done this training.
To our Family who gave financial support, unconditional love,
care and guidance throughout the process
and completion of our training.
To our Friends, Classmates, Love Ones,
who gave their moral support and inspiration to fulfill the
work.
To our On-The-Job Training Coordinator Mr. Alexis Fortunato
who gave his guidance, an additional knowledge and ideas.
We are extending our thanks to all of you.
 ACKNOWLEDGEMENT

This On-The-Job Training would not be possible and

successful without the aid and support of the following;
To our Dear Almighty God; thank you for the gift of
knowledge, wisdom, everlasting love, blessings and understanding
in completing our training and for answering our prayers in
times of our needs.
To our On-The-Job Training CoordinatorMr. Alexis Fortunato
, for his guidance, moral support, and for being a big part in
the completion of our requirements and make this training
successfully.
To our beloved Family, for their guidance, patience and
financial support.
To our friends and love ones, for their support, care,
sharing their experiences, thoughts and happiness in order for
us to be motivated to become this training successful.
To our shop Instructors for teaching us good moral.
Providing skills and knowledge that will help us to be competent
and to be successful in life.
To UNO Seafood Wharf Palace and to their staff for sharing
their knowledge, experience and for treating us to become their
family within the OJT time.
 CHAPTER 1

INTRODUCTION

Bachelor of Technical Teacher Education is a four-year

college course recommended for those who wish to prepare for a
career on their selected major. This course has six major fields
such as (1) Drafting Technology, (2) Food Technology, (3)
Electrical Technology, (4) Electronics Technology, (5)
Automotive Technology and (6) Garment and Fashion Designing.
This course leads to expertise on technological education as
well as other job opportunities especially in industry. BTTE
Major in Food Service Management consists of CHED Mandated
general subjects and also a partner of TESDA Program, while the
focus of the study is to expose the students in a real world
situation especially on food service setting which can improve
their knowledge and skills. The curriculum also includes basic
and advanced baking, quantity cookery, meal management,
bartending, and catering and restaurant management.

Professors believe that the theories learned inside the

classroom combined with on-the Job Training will prove that the
students are the active members of this institution and this
will let them become a globally competitive individual
especially in Food Service Industry.

The Food Service Management as one of the premier major

field of specialization under the Bachelor of Technical Teacher
Education Program includes the application of food science to
the selection, preservation, processing, packaging,
distribution, the use of safe food.
 It hones student’s holistic development and understanding
in teaching and learning principles and theories needed in
teaching technical – vocational courses.

It is the teaching and learning on how the educational

process relate to larger historical, social, cultural, and
political processes.

The importance of Food Service Management is to help the

day to day operations of restaurants and related establishments
that serve food and beverages. The service workers help the
establishment as the source of reservation and numbers of
guests.

Food service workers are also increasingly expected to know

about and be able to serve and assist customers in terms of
reservations, events, meeting especially when they are asking
for help.

The trainees should provide clear information and quality

service to those customers both diners and walk-in customers.

Food Service Management students who wish to have a career

in restaurants, food service facilities or food distribution
services needs to undergo On-the Job Training. The trainees are
assigned to Uno Seafood Wharf Palace located at Binondo, Manila.
The food service workers duties and responsibilities are
greeting the guest, assisting the diners and wall-in customers
to their table, serving food and beverages, cleaning and
 Sanitizing, table set-up, taking orders, delivering the
order and bill settlement.

For students, an OJT Program provides opportunities to

immerse their specific job applying knowledge and skills learned
as a Food Service Management by performing actual work in the
real setting. The ultimate goal of this training is to expose
students and to have an opportunity to experience working in the
real industry. In addition, it enables the students to enhance
communication skills, personality and behavior when it comes to
facing the real practice.

Through the interaction with other stakeholders, the

trainees aim to boost their confidence, communication skills
quality customer service. Through this training, they will be
prepared for their career.
 OBJECTIVES

1.

2.

3.

4.

5.
 DESCRIPTION OF THE OJT AGENCY

UNO SEAFOOD WHARF PALACE MISSION

Our mission is to provide good and delightful food with quality

service to our guests and to ensure the satisfaction and
experience once they dine at UNO Seafood Wharf Palace.

UNO SEAFOOD WHARF PALACE VISION

We envision the quality improvement of our food by providing

fast and convenient service to our guests and to establish
leading edge to our competitors.

UNO SEAFOOD WHARF PALACE SPECIALTIES

Live Seafood Dishes, Hot Pot Dishes, Steamed Foods and Soups.

PRODUCT SERVICES DESCRIPTION

Uno Seafood Wharf Palace Started last September 23, 2008. A

Chinese Seafood restaurant that is owned and operated by a group
of Filipinos Chinese Entrepreneurs. Uno Seafood Wharf palace
accepts Walk- in and big parties such as Baptismal, Birthday,
Conference and Caterings outside the restaurant. Uno Seafood

Wharf Palace is located at 270 Escolta Street, Calvo Building,

Binondo Manila, Philippines.

Uno Seafood Wharf Palace, being a Chinese Restaurant,

features the traditional royal color schemes (Gold and red) for
the table setting. Also, there are plenty
of rooms/ areas available for private
celebrations such as birthdays and others.
UNO Seafood Wharf Palace two floors with a
capacity of 22 tables (12/ table) on the
first floor and 27 tables on the second
floor.

DINING AREA

In Uno Seafood Wharf palace, you

will find tanks of fresh and live
fishes, and sometimes it is very
amusing just to watch them swim.

UNO SEAFOOD AQUARIUM

EXPECTED OUTPUT
 CHAPTER II

REVIEW OF RELATED LITERATURE

 CHAPTER III

DESCRIPTION OF SCHEDULE OF ACTIVITIES PERFORMED

 CHAPTER IV

TECHNICAL ANALYSIS OF THE ACTIVITIES PERFORMED

SKILLS ENHANCED

KNOWLEDGE GAINED

PROBLEM ENCOUNTERED

LESSON LEARNED
 CHAPTER V

RECOMMENDATIONS
REFERENCES
ENDORSEMENT LETTER