KX TG6881

Operating Instructions
Digital Cordless Phone

Model No. KX-TG6811BX
KX-TG6812BX
KX-TG6881BX
KX-TG6811UE
KX-TG6812UE
KX-TG6881UE
Digital Cordless Answering System
Model No. KX-TG6821BX
KX-TG6822BX
KX-TG6821UE
Model shown is KX-TG6811.
Before initial use, see “Getting Started”

on page 9.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Please access our online customer survey:

http://panasonic.net/pcc/tel/q
TG68xxBX_UE(en)_0523_ver021.pdf 1 2013/05/23 16:41:15

Table of Contents
Introduction Listening to messages using the base
Model composition .......................................3 unit .............................................................35
Accessory information ..................................4 Listening to messages using the
handset ......................................................36
Important Information Advanced new message alerting
For your safety .............................................6 features ......................................................37
Important safety instructions ........................7 Remote operation .......................................38
For best performance ...................................7 Answering system settings .........................39
Other information .........................................8
Specifications ...............................................8 Voice Mail Service
Voice mail service ......................................41
Getting Started
Setting up .....................................................9 Intercom/Locator
Note when setting up .................................10 Intercom .....................................................42
Controls ......................................................11 Handset locator ..........................................42
Display .......................................................12 Transferring calls, conference calls ............42
Turning the power on/off ............................13 Useful Information
Initial settings .............................................14 Character entry ..........................................43
Smart Function Key (NR key) ....................14 Error messages ..........................................45
One touch eco mode ..................................15 Troubleshooting .........................................46
Making/Answering Calls Index
Making calls ...............................................16 Index...........................................................51
Answering calls ..........................................16
Useful features during a call .......................17
Key lock ......................................................18
Power back-up operation ...........................18
Phonebook
Handset phonebook ...................................20
Copying phonebook entries .......................21
Speed Dial
Speed dial ..................................................22
Programming
Programmable settings ..............................23
Special programming .................................28
Caller ID Service
Using Caller ID service ...............................32
Caller list ....................................................32
Answering System
Answering system ......................................34
Turning the answering system on/
off ...............................................................34
Greeting message ......................................34

Introduction
Model composition
n KX-TG6811 series n KX-TG6881
R Model shown is KX-TG6812.

n KX-TG6821 series
R Model shown is KX-TG6822.
Base unit Handset

Series Model No.
Part No. Part No. Quantity
KX-TG6811 KX-TG6811 KX-TG6811 KX-TGA681 1
series KX-TG6812 KX-TG6811 KX-TGA681 2
KX-TG6881*1 KX-TG6811 KX-TGA681 1
KX-TG6821 KX-TG6821 KX-TG6821 KX-TGA681 1
series KX-TG6822 KX-TG6821 KX-TGA681 2
*1 A key finder (KX-TGA20EX) is supplied in this model. The key finder is pre-registered to the
unit. By attaching the key finder to an easy-to-lose item in advance, you can locate and find
the mislaid item. Read the installation guide for more information on the key finder.
R The suffix (BX/UE) in the following model numbers will be omitted in these instructions:
KX-TG6811BX/KX-TG6812BX/KX-TG6821BX/KX-TG6822BX/KX-TG6881BX/
KX-TG6811UE/KX-TG6812UE/KX-TG6821UE/KX-TG6881UE

Introduction
Feature differences
Intercom
Series Answering system
Between handsets
KX-TG6811 series – U*1
KX-TG6821 series U U*2
*1 KX-TG6812
*2 KX-TG6822
Accessory information
Supplied accessories
Quantity
No. Accessory item/Part number KX-TG6811 KX-TG6812
KX-TG6821 KX-TG6822
KX-TG6881
A AC adaptor for base unit*1 1 1
B Telephone line cord 1 1
C Rechargeable batteries*2 2 4
D Handset cover*3 1 2
E Charger – 1
F AC adaptor for charger*4 – 1
*1 PNLV226BX: KX-TG6811BX/KX-TG6812BX/KX-TG6821BX/KX-TG6822BX/KX-TG6881BX
PNLV226E: KX-TG6811UE/KX-TG6812UE/KX-TG6821UE/KX-TG6881UE
*2 See page 5 for replacement battery information.
*3 The handset cover comes attached to the handset.
*4 PNLV233BX: KX-TG6812BX/KX-TG6822BX
PNLV233E: KX-TG6812UE
n For KX-TG6881
No. Accessory item/Part number Quantity

G Key finder/KX-TGA20EX 1
H CR coin cell lithium battery/CR2032 1
A B C D E F

Introduction
G H
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Accessory item Model number

Rechargeable HHR-4MVT or HHR-4MRT*1
batteries
Battery type:
– Nickel metal hydride (Ni-MH)
– 2 x AAA (R03) size for each handset
DECT repeater KX-A405
Key finder KX-TGA20EX*2
*1 Replacement batteries may have a different capacity from that of the supplied batteries.
*2 By registering the key finder (4 max.) to a Panasonic Digital Cordless Phone and attaching it
to an easy-to-lose item in advance, you can locate and find the mislaid item to which the key
finder is attached. Please visit our Web site:
http://panasonic.net/pcc/products/telephone/p/tga20/
Please contact Panasonic or authorised sales department on the back cover for availability
of key finder in your area.

Important Information
R Do not allow the AC adaptor or telephone
line cord to be excessively pulled, bent or
For your safety placed under heavy objects.
To prevent severe injury and loss of life/
property, read this section carefully before Operating safeguards
using the product to ensure proper and safe
R Unplug the product from power outlets
operation of your product.
before cleaning. Do not use liquid or
aerosol cleaners.
WARNING R Do not disassemble the product.
R Do not spill liquids (detergents, cleansers,
Power connection etc.) onto the telephone line cord plug, or
allow it to become wet at all. This may
R Use only the power source marked on the cause a fire. If the telephone line cord plug
product. becomes wet, immediately pull it from the
R Do not overload power outlets and telephone wall jack, and do not use.
extension cords. This can result in the risk
of fire or electric shock.
R Completely insert the AC adaptor/power
Medical
plug into the power outlet. Failure to do so R Consult the manufacturer of any personal
may cause electric shock and/or excessive medical devices, such as pacemakers or
heat resulting in a fire. hearing aids, to determine if they are
R Regularly remove any dust, etc. from the adequately shielded from external RF
AC adaptor/power plug by pulling it from (radio frequency) energy. (The product
the power outlet, then wiping with a dry operates in the frequency range of
cloth. Accumulated dust may cause an 1.88 GHz to 1.90 GHz, and the RF
insulation defect from moisture, etc. transmission power is 250 mW (max.).)
resulting in a fire. R Do not use the product in health care
R Unplug the product from power outlets if it facilities if any regulations posted in the
emits smoke, an abnormal smell, or makes area instruct you not to do so. Hospitals or
an unusual noise. These conditions can health care facilities may be using
cause fire or electric shock. Confirm that equipment that could be sensitive to
smoke has stopped emitting and contact an external RF energy.
authorised service centre.
R Unplug from power outlets and never touch
the inside of the product if its casing has CAUTION
been broken open.
R Never touch the plug with wet hands. Installation and location
Danger of electric shock exists. R Never install telephone wiring during an
electrical storm.
Installation R Never install telephone line jacks in wet
locations unless the jack is specifically
R To prevent the risk of fire or electrical
designed for wet locations.
shock, do not expose the product to rain or
R Never touch uninsulated telephone wires or
any type of moisture.
terminals unless the telephone line has
R Do not place or use this product near
been disconnected at the network interface.
automatically controlled devices such as
R Use caution when installing or modifying
automatic doors and fire alarms. Radio
telephone lines.
waves emitted from this product may cause
R The AC adaptor is used as the main
such devices to malfunction resulting in an
disconnect device. Ensure that the AC
accident.
outlet is installed near the product and is
easily accessible.
R This product is unable to make calls when:
6

– the handset batteries need recharging or 4. Use only the power cord and batteries
have failed. indicated in this manual. Do not dispose of
– there is a power failure. batteries in a fire. They may explode.
– the key lock feature is turned on. Check with local codes for possible special
disposal instructions.
Battery SAVE THESE INSTRUCTIONS
R We recommend using the batteries noted
on page 5. USE ONLY rechargeable
Ni-MH batteries AAA (R03) size.
R Do not mix old and new batteries.
For best performance
R Do not open or mutilate the batteries.
Base unit location/avoiding noise
Released electrolyte from the batteries is
corrosive and may cause burns or injury to The base unit and other compatible Panasonic
the eyes or skin. The electrolyte is toxic and units use radio waves to communicate with
may be harmful if swallowed. each other.
R Exercise care when handling the batteries. R For maximum coverage and noise-free
Do not allow conductive materials such as communications, place your base unit:
rings, bracelets, or keys to touch the – at a convenient, high, and central
batteries, otherwise a short circuit may location with no obstructions between
cause the batteries and/or the conductive the handset and base unit in an indoor
material to overheat and cause burns. environment.
R Charge the batteries provided with or – away from electronic appliances such as
identified for use with this product only, in TVs, radios, personal computers,
accordance with the instructions and wireless devices, or other phones.
limitations specified in this manual. – facing away from radio frequency
R Only use a compatible base unit (or transmitters, such as external antennas
charger) to charge the batteries. Do not of mobile phone cell stations. (Avoid
tamper with the base unit (or charger). putting the base unit on a bay window or
Failure to follow these instructions may near a window.)
cause the batteries to swell or explode. R Coverage and voice quality depends on the
local environmental conditions.
R If the reception for a base unit location is
not satisfactory, move the base unit to
Important safety another location for better reception.
instructions Environment
When using your product, basic safety
R Keep the product away from electrical noise
precautions should always be followed to
generating devices, such as fluorescent
reduce the risk of fire, electric shock, and
lamps and motors.
injury to persons, including the following:
R The product should be kept free from
1. Do not use this product near water for
excessive smoke, dust, high temperature,
example, near a bathtub, washbowl,
and vibration.
kitchen sink, or laundry tub, in a wet
R The product should not be exposed to
basement or near a swimming pool.
direct sunlight.
2. Avoid using a telephone (other than a
R Do not place heavy objects on top of the
cordless type) during an electrical storm.
product.
There may be a remote risk of electric
R When you leave the product unused for a
shock from lightning.
long period of time, unplug the product from
3. Do not use the telephone to report a gas
the power outlet.
leak in the vicinity of the leak.
R The product should be kept away from heat
sources such as radiators, cookers, etc. It

should not be placed in rooms where the please contact your local authorities or dealer
temperature is less than 0 °C or greater and ask for the correct method of disposal.
than 40 °C. Damp basements should also
be avoided.
R The maximum calling distance may be
shortened when the product is used in the Specifications
following places: Near obstacles such as
hills, tunnels, underground, near metal R Standard:
objects such as wire fences, etc. DECT (Digital Enhanced Cordless
R Operating the product near electrical Telecommunications),
appliances may cause interference. Move GAP (Generic Access Profile)
away from the electrical appliances. R Frequency range:
1.88 GHz to 1.90 GHz
R RF transmission power:
Routine care Approx. 10 mW (average power per
R Wipe the outer surface of the product channel)
with a soft moist cloth. R Power source:
R Do not use benzine, thinner, or any 100–240 V AC, 50/60 Hz*1
abrasive powder. 220–240 V AC, 50/60 Hz*2
R Power consumption:
Base unit*3:
Standby: Approx. 0.6 W
Other information Maximum: Approx. 2.5 W
CAUTION: Risk of explosion if battery is Base unit*4:
replaced by an incorrect type. Dispose of used Standby: Approx. 0.8 W
batteries according to the instructions. Maximum: Approx. 3.1 W
Charger:
Standby: Approx. 0.12 W
Notice for product disposal, transfer, Maximum: Approx. 1.8 W
or return R Operating conditions:
0 °C–40 °C, 20 %–80 % relative air
R This product can store your private/ humidity (dry)
confidential information. To protect your *1 KX-TG6811BX/KX-TG6812BX/
privacy/confidentiality, we recommend that KX-TG6821BX/KX-TG6822BX/
you erase information such as phonebook KX-TG6881BX
or caller list entries from the memory before *2 KX-TG6811UE/KX-TG6812UE/
you dispose of, transfer, or return the KX-TG6821UE/KX-TG6881UE
product. *3 KX-TG6811 series: page 3
*4 KX-TG6821 series: page 3
Information on Disposal in other
Note:
Countries outside the European Union
R Design and specifications are subject to
change without notice.
R The illustrations in these instructions may
vary slightly from the actual product.
R The range of the handset under maximum
conditions is 60 metres indoors and 300
metres outdoors. Please note it will
probably be shortened when near concrete
These symbols are only valid in the European barriers, etc.
Union. If you wish to discard these items,

Getting Started
n Charger
R Use only the supplied Panasonic AC
Setting up adaptor.*1
*1 PNLV233BX: KX-TG6812BX/
Connections KX-TG6822BX
PNLV233E: KX-TG6812UE
n Base unit
R Use only the supplied Panasonic AC
adaptor.*1
*1 PNLV226BX: KX-TG6811BX/ “Click”
KX-TG6812BX/KX-TG6821BX/
KX-TG6822BX/KX-TG6881BX
PNLV226E: KX-TG6811UE/
KX-TG6812UE/KX-TG6821UE/ To power outlet
KX-TG6881UE
Press plug firmly.
Battery installation
R USE ONLY Ni-MH batteries AAA (R03)
size.
R Do NOT use Alkaline/Manganese/Ni-Cd
Hook “Click” batteries.
R Confirm correct polarities ( , ).
Use only the supplied
telephone line cord.
To telephone line
DSL/ADSL filter* “Click”
To power outlet
Rechargeable Ni-MH ONLY

Correct Incorrect
*DSL/ADSL filter (not supplied) is required if

you have DSL/ADSL service.
R When the language selection is
displayed, see page 14.

Getting Started
R Clean the charge contacts of the handset,
Battery charging base unit, and charger with a soft and dry
Charge for about 7 hours. cloth once a month. Before cleaning the
R When the batteries are fully charged, unit, disconnect from power outlets and any
“Fully charged” is displayed. telephone line cords. Clean more often if
the unit is exposed to grease, dust, or high
Confirm “Charging” is displayed. humidity.
Battery level
Icon Battery level
High
Medium
Low
Needs charging.
Panasonic Ni-MH battery

performance (supplied batteries)
Operation Operating time
Note when setting up In continuous use 15 hours max.
Note for connections Not in use (standby) 170 hours max.
R The AC adaptor must remain connected at
Note:
all times. (It is normal for the adaptor to feel
warm during use.) R It is normal for batteries not to reach full
R The AC adaptor should be connected to a capacity at the initial charge. Maximum
vertically oriented or floor-mounted AC battery performance is reached after a few
outlet. Do not connect the AC adaptor to a complete cycles of charge/discharge (use).
ceiling-mounted AC outlet, as the weight of R Actual battery performance depends on
the adaptor may cause it to become usage and ambient environment.
disconnected. R Even after the batteries are fully charged,
the handset can be left on the base unit or
Note for battery installation charger without any ill effect on the
batteries.
R Use the supplied rechargeable batteries. R The battery level may not be displayed
For replacement, we recommend using the correctly after you replace the batteries. In
Panasonic rechargeable batteries noted on this case, place the handset on the base
page 5, 7. unit or charger and let it charge for at least
R Wipe the battery ends ( , ) with a dry 7 hours.
cloth.
R Avoid touching the battery ends ( , ) or
the unit contacts.
Note for battery charging

R It is normal for the handset to feel warm
during charging.
10

Getting Started
Charge contacts
Controls n Control type
Soft keys
The handset features 2 soft keys. By
Handset pressing a soft key, you can select the
feature shown directly above it on the
display.
F Navigator key
– MDN, MCN, MFN, or MEN: Scroll through
various lists and items.
– MDN or MCN: Adjust the receiver or
speaker volume while talking.
G – MCN ( : Caller list): View the caller list.
– MFN (W: Phonebook): View the
phonebook entry.
A
– MEN (T: Redial): View the redial list.
B H
Base unit
n KX-TG6811 series: page 3
C
A B
D I
E J
Charge contacts
M N (Locator)
Speaker A B C D E
M N (Talk)
Dial keypad (*: TONE)
MZN (Speakerphone)
Microphone
Receiver
Display
MeN (Off/Power)
MR/ECON
R: Recall/Flash
ECO: Eco mode shortcut key
M N (Smart Function Key/Noise
reduction key)
F G H
NR indicator
11

Getting Started
Charge contacts Item Meaning
Speaker
M N (Locator) “Greeting Only” is
M N (Erase) selected as the caller’s
recording time. In this case,
Message counter
the answering system
MjN/MkN (Volume up/down)
answers calls with a greeting
M N/M N (Repeat/Skip)
message and caller
M N (Play/Stop)
Message indicator messages are not recorded.*3
(page 40)
M N (Answer on)
Battery level
Alarm is on. (page 28)
Display Equalizer is set. (page 18)
Privacy mode is on.*1
Handset display items
(page 26)
Item Meaning Ringer volume is off.
(page 17)
Range status: The more bars
visible, the closer the handset Night mode is on. (page 29)
is to the base unit.
Blocked call*2 (page 30,
Out of base unit range 32)
Paging, intercom mode*1 New voice mail message
Z Speakerphone is on. received.*4 (page 41)
(page 16) Line in Someone is using the line.*1
The line is in use. use
R When flashing slowly: The IN USE Answering system is being
call is put on hold. used by:
R When flashing rapidly: An – another handset*5
incoming call is now being – the base unit.*3
received.
Missed call*2 (page 32) *1 KX-TG6812/KX-TG6822
*2 Caller ID subscribers only
The base unit transmission *3 KX-TG6821 series: page 3
power is set to “Low”. *4 Voice mail subscribers only
(page 15) *5 KX-TG6822
Noise reduction is set.
(page 18) Base unit display items
The LCD and key backlight is n KX-TG6821 series: page 3
off. (page 26)
R When displayed next to the
battery icon: Answering
system is on.*3 (page 34)
R When displayed with a
number:
New messages have been
recorded.*3 (page 36)
12

Getting Started
Item Meaning Icon Action
-- “Greeting Only” is Puts the call on mute.
selected as the caller’s
recording time. In this case, *1 KX-TG6812/KX-TG6822
the answering system *2 KX-TG6821 series: page 3
answers calls with a greeting
message and caller Handset main menu icons
messages are not recorded.
The following icons are shown when you
(page 40)
press M N (right soft key) in standby mode.
Handset soft key icons Icon Feature

Answer System*1
Icon Action
Time Settings
Returns to the previous screen or
outside call. Intercom*2
Displays the menu. Initial Setup
OK Accepts the current selection. Caller List
Makes a call. (page 16)
Key Finder*3
Temporarily turns off the ringer
for incoming calls. (page 17) Ringer Setup*4, *5
Places a call on hold.*1 Caller Barred*6
Opens the phonebook. *1 KX-TG6821 series: page 3
Allows you to edit phone *2 KX-TG6812/KX-TG6822
numbers. (page 30) *3 This icon is displayed when the key finder
is registered.
Adds new entry. (page 22, 30) *4 KX-TG6811 series: page 3
Displays the character entry *5 KX-TG6821 series: this menu icon is
mode for phonebook search. displayed when the key finder is not
(page 20) registered.
*6 KX-TG6811 series (including
Turns the key lock feature off.
KX-TG6881): this menu icon is displayed
(page 18)
when the key finder is not registered.
Stops alarm. (page 29)
Snooze button on the alarm.
(page 29)
Turning the power on/off
Selects entries or handsets.
(page 15, 28) Power on
n Stops recording or playback.*2 Press MeN for about 1 second.
Stores phone numbers.
(page 16) Power off
Erases the selected item. Press MeN for about 2 seconds.
Allows you to make an intercom
call.*1 (page 42)
C Erases a number/character.
13

Getting Started
Example:
Arabic/Persian: Year/Month/Date
Initial settings English: Date/Month/Year
R The date and time may be incorrect after a
n Direct command code: power failure. In this case, set the date and
Programmable settings can be accessed by time again.
pressing M N, #, and then the
corresponding code on the dial keypad
(page 23). Dialling mode
Example: Press M N#101.
If you cannot make calls, change this setting
n Symbol meaning:
according to your telephone line service. The
Example: MbN: “Off”
default setting is “Tone”.
Press MCN or MDN to select the words in
“Tone”: For tone dial service.
quotations.
“Pulse”: For rotary/pulse dial service.
Important: 1 M N#120
R When you install the batteries for the first 2 MbN: Select the desired setting.
time, the handset may prompt you to set
display language and date and time. 3 MOKN a MeN
Perform step 2 in “Display language”,
page 14, and then press MOKN.
Continue from step 2 in “Date and
time”, page 14. Smart Function Key (NR
key)
Display language The Smart Function Key (NR key) is located
on the bottom of the handset and informs you
3 display languages are available. You can
with its flashing to allow you to activate the
select “English”, “ ”, or “ ”.
following features by simply pressing this key.
1 M N#110
n When the NR indicator flashes rapidly,
2 MbN: Select your desired language. a you can:
MOKN – Answer the call (outside call, intercom*1).
3 MeN (page 16, 42)
– Stop the alarm sound. (page 29)
– Stop paging. (page 42)
Date and time *1 KX-TG6812/KX-TG6822
1 M N#101 n When the NR indicator flashes slowly in

standby mode, you can:
2 Enter the current date, month, and year. – Listen to new messages.*1 (page 36)
a MOKN – View the caller list when there are
Example: 15 July, 2013 missed calls. (page 32)
15 07 13 To activate these features, their Smart
3 Enter the current hour and minute. Function Key must be “On”. (page 15)
Example: 15:30 *1 KX-TG6821 series: page 3
15 30
4 MOKN a MeN Using the Smart Function Key
Note: (NR key)
R The order in which you enter the date
When the NR indicator flashes rapidly/slowly,
differs according to the selected display
language. press M N.
14

Getting Started
R The above features can be activated
depending the situation.
R If you answer a call using the Smart One touch eco mode
Function Key, the speakerphone is The MR/ECON button on the handset enables
activated. you to activate the eco function with one
R Even if the handset is placed on the base touch.
unit or charger, the feature can be By activating eco mode, your unit can reduce
activated. You can talk or listen to new the base unit transmission power by up to
messages*1 without lifting up the handset. If 90 % in standby mode.
you want to perform further operations, lift You can turn on/off one touch eco mode by
up the handset. just pressing MR/ECON. The default setting is
R When the unit has new messages*1 and “Normal”.
missed calls, the unit can be operated to – When the one touch eco mode is on: “Low”
play the new messages first and then show is temporarily displayed and is shown
the missed calls. on the handset display instead of .
*1 KX-TG6821 series: page 3 – When the one touch eco mode is off:
Note: “Normal” is temporarily displayed and
R While key lock is on (page 18), incoming goes off from the handset display.
calls can be answered, but the following Note:
features are disabled even when the NR R When there is another cordless phone
indicator flashes slowly. nearby and it is in use, the base unit
– Listen to new messages.*1 (page 36) transmission power may not be reduced.
– View the caller list when there are (KX-TG6812/KX-TG6822)
missed calls. (page 32) R Activating one touch eco mode reduces the
*1 KX-TG6821 series: page 3 range of the base unit in standby mode.
R If you set the repeater mode to “On”
(page 31):
Setting the Smart Function Key
– One touch eco mode is cancelled.
The Smart Function Key for the following – “Eco Setup” is not shown in the
features must be “On”. display menu (page 26).
– “New Message”*1 (Default: On)
– “Missed Call” (Default: Off)
The settings can be set for each handset.
1 M N#278
2 MbN: Select the desired setting and press
M N.
R “ ” is displayed next to the selected
features.
R To cancel a selected feature, press
M N again. “ ” disappears.
3 MOKN a MeN
Note:
R If the NR indicator flashes when the
handset is not placed on the base unit or
charger, battery consumption is faster than
usual.
15

Making/Answering Calls
2 MbN: Select the desired phone number.
Making calls aM N
3 MbN: “Yes” a MOKN a MeN
1 Lift the handset and dial the phone
number.
R To correct a digit, press MCN. Pause (for PBX/long distance service
2 Press M N. users)
3 When you finish talking, press MeN or A pause is sometimes required when making
place the handset on the base unit or calls using a PBX or long distance service.
charger. When storing a calling card access number
and/or PIN in the phonebook, a pause is also
needed (page 21).
Using the speakerphone Example: If you need to dial the line access
number “0” when making outside calls with a
1 Dial the phone number and press MZN. PBX:
R Speak alternately with the other party.
1 0 a MDN (Pause)
2 When you finish talking, press MeN.
2 Dial the phone number. a M N
Note:
Note:
R For best performance, use the
speakerphone in a quiet environment. R A 3 second pause is inserted each time MDN
R To switch back to the receiver, press MZN/ (Pause) is pressed.
M N.
Adjusting the receiver or speaker

volume
Answering calls
When a call is being received, the NR
Press MDN or MCN repeatedly while talking. indicator flashes rapidly.
Making a call using the redial list

1 Lift the handset and press M N or MZN
when the unit rings.
The last 10 phone numbers dialled are stored R You can also answer the call by
in the redial list (each 24 digits max.). pressing any dial key from 0 to 9,
1 MEN (T) *, or #. (Any key answer feature)
2 MbN: Select the desired phone number. 2 When you finish talking, press MeN or
place the handset on the base unit or
3 M N charger.
Storing a number to the phonebook Using the Smart Function Key

1 MEN (T) When the NR indicator flashes rapidly, press
2 MbN: Select the desired phone number. M N.
aM N R You can answer the call even if the handset
is placed on the base unit or charger
3 To store the name, continue from step 3,
(page 14).
“Adding entries”, page 20.
You can finish talking by pressing MeN
without lifting up the handset.
Erasing a number in the redial list
1 MEN (T)
16

Auto talk Mute

You can answer calls simply by lifting the While mute is turned on, you can hear the
handset off the base unit or charger. You do other party, but the other party cannot hear
not need to press M N. To turn this feature you.
on, see page 26.
1 Press M N during conversation.
R flashes.
Adjusting the handset ringer volume
2 To return to the conversation, press M N
n While the handset is ringing for an again.
incoming call:
Press MDN or MCN repeatedly to select the
desired volume. Recall/flash
n Programming the volume beforehand: MR/ECON allows you to use the special
1 M N#160 features of your host PBX such as transferring
an extension call, or accessing optional
2 MbN: Select the desired volume.
telephone services.
3 MOKN a MeN Note:
R To change the recall/flash time, see
Temporary handset ringer off page 26.
While the handset is ringing for a call, you can
turn the ringer off temporarily by pressing M N.
For call waiting or Call Waiting
Caller ID service users
To use call waiting or Call Waiting Caller ID,
Useful features during a you must first subscribe with your service
call provider/telephone company.
This feature allows you to receive calls while
you are already talking on the phone. If you
Hold receive a call while on the phone, you will hear
This feature allows you to put an outside call a call waiting tone.
on hold. If you subscribe to both Caller ID and Call
Waiting with Caller ID services, the 2nd
1 Press M N during an outside call. caller’s information is displayed after you hear
2 MbN: “Hold” a MOKN the call waiting tone on the handset.
3 To release hold, press M N. 1 Press MR/ECON to answer the 2nd call.
R Another handset user can take the call 2 To switch between calls, press MR/ECON.
by pressing M N. (KX-TG6812/
Note:
KX-TG6822)
R Please contact your service provider/
Note:
telephone company for details and
R If a call is kept on hold for more than 9 availability of this service in your area.
minutes, an alarm tone starts to sound and
the NR indicator flashes rapidly. After 1
additional minute on hold, the call is Temporary tone dialling (for
disconnected. rotary/pulse service users)
R If another phone is connected to the same
line, you can also take the call by lifting its You can temporarily switch the dialling mode
handset. to tone when you need to access touch-tone
services (for example, answering services,
telephone banking services, etc.).
17

Press * (TONE) before entering access Note:
numbers which require tone dialling. R To prevent other users from joining your
conversations with outside callers, turn the
Handset noise reduction (NR key) privacy mode on (page 26).
This feature allows you to hear the voice of

the person you are talking to clearly, by
reducing the surrounding noise coming from Key lock
the other party’s telephone.
Press M N to turn on/off while talking. The handset can be locked so that no calls or
settings can be made. Incoming calls can be
Note: answered, but all other functions are disabled
R When this feature is turned on, is while key lock is on.
To turn key lock on, press M N for about 3
displayed while talking.
seconds.
R Depending on the environment where this
R is displayed.
handset is being used, this feature may not
R To turn key lock off, press M N for about 3
be effective.
seconds.
R This feature is not available using the
speakerphone. Note:
R Calls to emergency numbers cannot be
made until key lock is turned off.
Handset equalizer
This feature clarifies the voice of the person
you are talking to, producing a more
natural-sounding voice that is easier to hear Power back-up operation
and understand.
When a power failure occurs, the charged
1 Press M N while talking. handset temporarily supplies power to the
2 MbN: “Equalizer” a MOKN base unit (power back-up mode). This allows
you to make and receive calls using a handset
3 MbN: Select the desired setting. during a power failure. The base unit will not
4 Press MOKN to exit. perform any other functions. You can program
“Power Failure” and the default setting is
Note:
“Auto” (page 26).
R When this feature is turned on, is
Important:
displayed while talking.
R Depending on the condition and quality of R If a handset is not placed on the base unit
your telephone line, this feature may when a power failure occurs, “Base no
emphasise existing line noise. If it becomes power Press e” or “Press e” is
difficult to hear, turn this feature off. displayed. After pressing MeN on the
R This feature is not available while using the handset, place it on the base unit to start
speakerphone. power back-up mode.
R Power back-up mode will not work if the
battery level of the power supplying
Call share handset is / .
R Do not lift the power supplying handset
Available for:
from the base unit during power back-up
KX-TG6812/KX-TG6822
mode.
You can join an existing outside call. R Do not touch the handset’s charge contacts
To join the conversation, press M N when during power back-up mode.
R If the battery level is low, the unit will not
the other handset is on an outside call.
work sufficiently during power back-up
18

mode. In addition, in case handset battery MeN on the handset and dial the phone
power runs out, we recommend connecting number. Then try again from step 2.
a corded-type telephone (without AC n When 2 or more handsets are registered:
adaptor) to the same telephone line or to You should leave one handset on the base
the same telephone line jack using a unit for supplying power, and use another
T-adaptor. handset for making calls. For the operation,
R Calls cannot be made during a power please see “Making calls”, page 16.
failure until key lock is turned off (page 18).
R If “Please wait for 1 minute.” is Note:
displayed, please do not operate the unit R During a call with the handset placed on the
until the message disappears. base unit (power back-up mode), the call
may be disconnected if you touch the
handset. In such case, try to call back.
Panasonic Ni-MH battery R The range of the base unit is limited during
performance (supplied batteries) a power failure. Please use the handset
during power back-up mode close to the base unit.
When the batteries are fully charged,
operating time of the handset in power Continuing a call during a power
back-up mode varies depending on usage.
– Continuous use of the handset in power
failure
back-up mode: 2 hours max. When a power failure occurs during an outside
– Continuous use of the handset other than a call, the unit informs you with a notification
handset in power back-up mode: 3 hours tone. You can continue to talk for about 1
max. minute.
– Not in use in power back-up mode: 3 hours n When only 1 handset is registered:
max. If you want to continue the conversation,
Note: press MZN and then place the handset on
R Actual battery performance depends on the base unit.
usage and ambient environment. n When 2 or more handsets are registered:
If you want to continue the conversation,
Making calls during a power you should leave another handset on the
base unit for supplying power.
failure
n When only 1 handset is registered:
1 Lift the handset and dial the phone
number.
2 Within 1 minute, place the handset on
the base unit.
R Wait until speakerphone is turned
on automatically and the call is
made.
3 When the other party answers the call,
keep the handset on the base unit and
talk using the speakerphone.
4 When you finish talking, press MeN.
Note:
R In step 2, if you do not place the handset on
the base unit within 1 minute, the power
back-up mode turns off. In this case, press
19

Phonebook
R If there is no entry corresponding to
Handset phonebook the character you selected, the next
entry is displayed.
The phonebook allows you to make calls 3 MbN: Scroll through the phonebook if
without having to dial manually. You can add necessary.
100 names and phone numbers.
4 M N
Adding entries
Editing entries
1 M N or MFN (W) a M N
1 Find the desired entry (page 20). a M N
2 MbN: “New Entry” a MOKN
2 MbN: “Edit” a MOKN
3 Enter the party’s name (16 characters
max.). a MOKN 3 Edit the name if necessary (16 characters
R You can change the character entry max.; page 43). a MOKN
mode by pressing MR/ECON 4 Edit the phone number if necessary (24
(page 43). digits max.). a MOKN 2 times a MeN
4 Enter the party’s phone number (24 digits
max.). a MOKN 2 times Erasing entries
R To add other entries, repeat from step
3. Erasing an entry
5 MeN
2 MbN: “Erase” a MOKN
Finding and calling from a
phonebook entry 3 MbN: “Yes” a MOKN a MeN
Scrolling through all entries Erasing all entries

1 M N or MFN (W) 1 M N or MFN (W) a M N
2 MbN: Select the desired entry. 2 MbN: “Erase All” a MOKN
R You can scroll through the phonebook 3 MbN: “Yes” a MOKN
entry by pressing and holding MCN or
MDN. 4 MbN: “Yes” a MOKN a MeN
3 M N
Chain dial
Searching by first character This feature allows you to dial phone numbers
1 M N or MFN (W) in the phonebook while you are on a call. This
feature can be used, for example, to dial a
R Change the character entry mode if
calling card access number or bank account
necessary:
PIN that you have stored in the phonebook,
M N a MbN: Select the character without having to dial manually.
entry mode. a MOKN
1 During an outside call, press M N.
2 Press the dial key (0 to 9, or #) which
contains the character you are searching 2 MbN: “Phonebook” a MOKN
for (page 43). 3 MbN: Select the desired entry.
R Press the same dial key repeatedly to
display the first entry corresponding to 4 Press M N (right soft key) to dial the
each character located on that dial key. number.
20

Phonebook
Note:
R When storing a calling card access number
and your PIN in the phonebook as one
phonebook entry, press MDN (Pause) to add
pauses after the number and PIN as
necessary (page 16).
R If you have rotary/pulse service, you need
to press * (TONE) before pressing M N
in step 1 to change the dialling mode
temporarily to tone. When adding entries to
the phonebook, we recommend adding *
(TONE) to the beginning of phone numbers
you wish to chain dial (page 20).
Copying phonebook
entries
Available for:
KX-TG6812/KX-TG6822
You can copy phonebook entries between 2

handsets.
Copying an entry
2 MbN: “Copy” a MOKN
3 MbN: Select the handset you want to send
the phonebook entry to. a MOKN
R When an entry has been copied,
“Completed” is displayed.
R To continue copying another entry:
MbN: “Yes” a MOKN a MbN: Select
the desired entry. a MOKN
4 MeN
Copying all entries

1 M N or MFN (W) a M N
2 MbN: “Copy All” a MOKN
3 MbN: Select the handset you want to send
the phonebook entry to. a MOKN
R When all entries have been copied,
“Completed” is displayed.
4 MeN
21

Speed Dial
3 MbN: “Yes” a MOKN
Speed dial 4 MeN
You can assign 1 phone number to each of
the dial keys (1 to 6) on the handset.
Viewing speed dial key
assignments
Adding phone numbers to speed You can see the speed dial key assignments
dial keys on the handset display.
n By entering phone numbers: Press and hold the desired speed dial key (1
to 6).
1 Press and hold the desired speed dial
key (1 to 6). a M N
2 MbN: “Manual” a MOKN Making a call using a speed dial
3 Enter the party’s name (16 characters key
max.; page 43). a MOKN 1 Press and hold the desired speed dial key
4 Enter the party’s phone number (24 (1 to 6).
digits max.). a MOKN 2 times a 2 M N
MeN
n From the phonebook:
1 Press and hold the desired speed dial
key (1 to 6). a M N
2 MbN: “Phonebook” a MOKN
3 MbN: Select the desired entry.
4 MOKN a MeN
Note:
R If you edit a phonebook entry which is
assigned to a speed dial key, the edited
entry does not transfer to the speed dial
key.
Editing an entry
1 Press and hold the desired speed dial key
(1 to 6). a M N
2 MbN: “Edit” a MOKN
3 Edit the name if necessary (16 characters
max.; page 43). a MOKN
4 Edit the phone number if necessary (24
digits max.). a MOKN 2 times a MeN
Erasing an entry
1 Press and hold the desired speed dial key
(1 to 6). a M N
2 MbN: “Erase” a MOKN
22

Programming
Programmable settings
You can customise the unit by programming the following features using the handset.
To access the features, there are 2 methods.
n Scrolling through the display menus
1 M N
2 Press MCN, MDN, MEN, or MFN to select the desired main menu. a MOKN
3 Press MCN or MDN to select the desired item from the next sub-menus. a MOKN
4 Press MCN or MDN to select the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
n Using the direct command code
1 M N a Enter the desired code.
Example: Press M N#101.
2 Select the desired setting. a MOKN
R This step may vary depending on the feature being programmed.
R To exit the operation, press MeN.
Note:
R In the following table, < > indicates the default settings.
R In the following table, indicates the reference page number.
R Display menu order and sub-menu may vary depending on your model.
Display the menu tree and direct command code table

Main menu: “Answer System”*1
Sub-menu 1 Sub-menu 2 Settings Code
Play New Msg. – – #323 36
Play All Msg. – – #324 36
Erase All Msg.*2 – – #325 36
Greeting Start REC*2 – #302 35
(Record greeting)
Play Greeting – #303 35
Default*2 – #304 35
(Reset to pre-recorded
greeting)
23

Programming
New Message Alert*2 Outgoing Call 1: On 0: <Off> #338 37
– On/Off
Outgoing Call –
– Notification to
Outgoing Call 1: Activate
– Remote Code 0: <Inactivate>
Base Unit Beep 1: On 0: <Off> #339 37
Settings Number of Rings*2 2-7: 2-7 Rings #211 39
4: <4 Rings>
0: Auto
Recording Time*2 1: 1 Minute #305 40
3: <3 Minutes>
0: Greeting Only*3
Remote Code*2 – #306 38
Call Screening 1: <On> 0: Off #310 34
Answer On*2 – – #327 34
Answer Off*2 – – #328 34
Main menu: “Time Settings”

Set Date/Time*2 – – #101 14
Memo Alarm 1-3: Alarm 1-3 1: Once #720 28
2: Daily
3: Weekly
0: <Off>
Time Adjustment*2, *4 – 1: Caller ID #226 –
0: <Manual>
Main menu: “Intercom”*5

Operation Code
Paging the desired unit. #274 42
24

Programming
Main menu: “Initial Setup”
Ringer Setup Ringer Volume 0-6: Off-6 <6> #160 17
– Handset
Ringer Volume 0-6: Off-6 <3> #G160 –
– Base Unit*1, *2
Ringtone*6, *7 <Ringtone 1> #161 –
(Handset)
Night Mode 1: On 0: <Off> #238 29
– On/Off
Night Mode <23:00/06:00> #237 29
– Start/End
Night Mode 1: 30 sec. #239 29
– Ring Delay 2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
First Ring*2, *8 1: <On> 0: Off #173 –
Time Settings Set Date/Time*2 – #101 14
Memo Alarm 1: Once #720 28
– 1-3: Alarm 1-3 2: Daily
3: Weekly
0: <Off>
Time 1: Caller ID #226 –
Adjustment*2, *4 0: <Manual>
Handset Name – – #104 29
Key Finder Setup*9 Change Name*2 Finder1 #6561 –
– 1: Add new device Finder2*11 #6562*12
(for Finder1)*10
– 2: Add new device Finder3*11 #6563*12
(for Finder2) Finder4*11 #6564*12
– 3: Add new device
Register – #6571 –
(for Finder3)
– 4: Add new device #6572*12
(for Finder4) #6573*12
#6574*12
Cancel Register – #6581 –
#6582*12
#6583*12
#6584*12
Caller Barred*2 – – #217 29
25

Programming
Speed Dial – – #261 22
Eco Setup Transmission 1: <Normal> 2: Low #725 15
Power*2
Display Setup LCD & Key 1: <On> 0: Off #276 –
Backlight
Contrast 1-6: Level 1-6 #145 –
(Display contrast) <4>
Smart Function Key – – #278 15
Keytones*13 – 1: <On> 0: Off #165 –
Area Code*2 – – #255 30
Call Restrict*2 – – #256 30
Auto Talk*14 – 1: On 0: <Off> #200 17
Line Setup Dial Mode*2 1: Pulse #120 14
2: <Tone>
Recall/Flash*2, *15 0: 900 msec. #121 17
1: 700 msec.
2: <600 msec.>
3: 400 msec.
4: 300 msec.
5: 250 msec.
G: 200 msec.
#: 160 msec.
6: 110 msec.
7: 100 msec.
8: 90 msec.
9: 80 msec.
Privacy Mode*2, *5, *16 – 1: On 0: <Off> #194 –
Base Unit PIN*2 – <0000> #132 31
Repeater Mode*2 – 1: On 0: <Off> #138 31
Register Register H.set – #130 49
Cancel Register*3 – #131 50
Power Failure – 1: <Auto> 0: Off #152 18
Language Display <English> #110 14
Main menu: “Caller List”
Operation Code
Viewing the caller list. #213 32
26

Programming
Main menu: “Key Finder”*9
Search – – #655 –
Battery Check – –
Main menu: “Ringer Setup”*17, *18

Ringer Volume Handset 0-6: Off-6 <6> #160 17
Base Unit*1, *2 0-6: Off-6 <3> #G160 –
Ringtone*6, *7 – <Ringtone 1> #161 –
(Handset)
Night Mode On/Off 1: On 0: <Off> #238 29
Start/End <23:00/06:00> #237 29
Ring Delay 1: 30 sec. #239 29
2: <60 sec.>
3: 90 sec.
4: 120 sec.
0: No Ringing
First Ring*2, *8 – 1: <On> 0: Off #173 –
Main menu: “Caller Barred”*2, *19

Operation Code
Storing/Viewing bar call numbers. #217 29

*2 If you program these settings using one of the handsets, you do not need to program the
same item using another handset. (KX-TG6812/KX-TG6822)
*3 This menu is not displayed when scrolling through the display menus. It is only available in
direct command code.
*4 This feature allows the unit to automatically adjust the date and time each time caller
information including date and time is received.
To turn this feature on, select “Caller ID”. To turn this feature off, select “Manual”.
(Caller ID subscribers only)
To use this feature, set the date and time first (page 14).
*5 KX-TG6812/KX-TG6822
*6 The ringer tone may continue to play for several seconds even if the caller has already hung
up. You may either hear a dial tone or no one on the line when you answer the call.
*7 The preset melodies in this product (“Ringtone 3” - “Ringtone 40”) are used with
permission of © 2012 Copyrights Vision Inc.
*8 If you do not want the unit to ring before the caller information is received, set to “Off”.
(Caller ID subscribers only)
You can only remove the first ring if the unit rings 2 times or more by default, which depends
on your service provider/telephone company.
27

Programming
*9 This setting is available when you have the key finder (KX-TGA20EX). Read the installation
guide for more information on the key finder.
*10 For models with supplied key finders, the display shows “1: Finder1”.
*11 If you register 2 or more key finders.
*12 If you have 2 or more key finders.
*13 Turn this feature off if you prefer not to hear key tones while you are dialling or pressing any
keys, including confirmation tones and error tones.
*14 If you subscribe to a Caller ID service and want to view the caller’s information after lifting up
the handset to answer a call, turn off this feature.
*15 The recall/flash time depends on your telephone exchange or host PBX. Contact your PBX
supplier if necessary.
*16 To prevent other users from joining your conversations with outside callers, turn this feature
on.
*18 KX-TG6821 series: this menu icon is displayed when the key finder is not registered.
*19 KX-TG6811 series (including KX-TG6881): this menu icon is displayed when the key finder
is not registered.
“Weekly”
Special programming Alarm sounds weekly at the set time(s).
Alarm 4 Proceed with the operation according to

your selection in step 3.
An alarm sounds at the set time for 1 minute
and is repeated 5 times at 5 minute intervals n Once:
(snooze function). A text memo can also be Enter the desired date and month. a
displayed for the alarm. A total of 3 separate MOKN
alarm times can be programmed for each n Weekly:
handset. You can set one of 3 different alarm MbN: Select the desired day of the week
options (once, daily, or weekly) for each alarm and press M N. a MOKN
time. 5 Set the desired time. a MOKN
Important:
6 Enter a text memo (10 characters max.;
R Set the date and time beforehand page 43). a MOKN
(page 14).
7 MbN: Select the desired alarm tone. a
1 M N#720 MOKN
2 Select an alarm by pressing 1 to 3. a R We recommend selecting a different
MOKN ringer tone from the one used for
outside calls.
3 MbN: Select the desired alarm option. a
MOKN 8 MbN: Select the desired snooze setting.
a MOKN
“Off” 9 MOKN a MeN
Turns alarm off. Go to step 9. R When the alarm is set, is displayed.
“Once” Note:
An alarm sounds once at the set time. R The order in which you enter the date
“Daily” differs according to the selected display
An alarm sounds daily at the set time. language.
Go to step 5. Example:
28

Programming
Arabic/Persian: Month/Date 2 Continue from step 3, “Turning night
English: Date/Month mode on/off”, page 29.
R Press M N to stop the alarm completely.
R When the handset is in use, the alarm will Setting the ring delay
not sound until the handset is in standby
mode. This setting allows the handset to ring during
R Press any dial key, M N, or M N to stop night mode if the caller waits long enough.
After the selected amount of time passes, the
the sound but keep the snooze function
handset rings. If you select “No Ringing”,
activated.
the handset never rings during night mode.
R If you want to make an outside call when
the snooze function is activated, please 1 M N#239
stop the snooze function before making the 2 MbN: Select the desired setting. a MOKN
call. a MeN
Note:
Night mode R When the answering system answers the
Night mode allows you to select a period of call, this feature does not work.
time during which the handset will not ring for (KX-TG6821 series: page 3)
outside calls. This feature is useful for time
periods when you do not want to be disturbed,
for example, while sleeping. Night mode can
Changing the handset name
be set for each handset. Each handset can be given a customised
Important: name (“Bob”, “Kitchen”, etc.). This is useful
when you make intercom calls between
R Set the date and time beforehand handsets. You can also select whether or not
(page 14). the handset name is displayed in standby
R We recommend turning the base unit ringer mode. The default setting is “No”. If you select
off (page 25) in addition to turning the night “Yes” without entering any handset name,
mode on. (KX-TG6821 series: page 3)
“Handset 1” to “Handset 2” is displayed.
R If you have set the alarm, the alarm sounds
even if the night mode is turned on. 1 M N#104
2 Enter the desired name (max. 10
Turning night mode on/off characters; page 43).
R If not required, go to step 3.
1 M N#238 3 MOKN
2 MbN: Select the desired setting. a MOKN 4 MbN: Select the desired setting. a MOKN
R If you select “Off”, press MeN to 2 times
exit.
5 MeN
3 Enter the desired hour and minute you
wish to start this feature. a MOKN
4 Enter the desired hour and minute you Incoming call barring (Caller ID
wish to end this feature. a MOKN subscribers only)
5 MeN This feature allows the unit to reject calls from
R When the night mode is set, is specified phone numbers that you do not want
displayed. to answer such as junk calls.
When a call is received, the unit does not ring
Changing the start and end time while the caller is being identified. If the phone
number matches an entry in the call barred
1 M N#237 list, the unit emits no sound to the caller, and
disconnects the call.
29

Programming
Important:
Storing an area code to be
R When the unit receives a call from a
number that is stored in the call barred list, deleted automatically
the call is logged in the caller list In some situations, phone numbers stored
(page 32) with after the call is automatically in the caller list (page 32) will
disconnected. include area codes. If you do not want to dial
the area code when making calls from the
caller list, you can store the area code which
Storing unwanted callers you want the unit to delete automatically.
You can store up to 50 phone numbers in the Example: You have stored the area code
call barred list. “123”. If you make a call from the caller list to
Important: the phone number “123-456-7890”, the unit
dials “456-7890”.
R You must store the phone number with an
area code in the call barred list. 1 M N#255
n From the caller list: 2 Enter an area code (5 digits max.). a
1 MCN ( ) MOKN a MeN
2 MbN: Select the entry to be barred. a

M N Setting call restriction
3 MbN: “Save CID” a MOKN You can restrict selected handsets from
4 MbN: “Caller Barred” a MOKN dialling certain numbers. You can assign up to
6 phone numbers to be restricted, and select
5 MbN: “Yes” a MOKN a MeN which handsets are to be restricted. Storing
n By entering phone numbers: area codes here prevents the restricted
handsets from dialling any phone number in
1 M N#217 a M N that area code.
2 Enter the phone number (24 digits 1 M N#256
max.). a MOKN
R To erase a digit, press MCN. 2 Enter the base unit PIN (default: “0000”).
R If you forget your PIN, contact an
3 MeN
authorised service centre.
Viewing/editing/erasing bar call 3 Select the handsets to be restricted by

pressing 1 to 2.
numbers R All handsets registered to the base unit
are displayed.
1 M N#217
R “ ” is displayed next to the selected
2 MbN: Select the desired entry. handset numbers.
R To exit, press MeN. R To cancel a selected handset, press
3 To edit a number: the same dial key again. “ ”
M N a Edit the phone number. a disappears.
MOKN a MeN 4 MOKN
To erase a number:
M N a MbN: “Yes” a MOKN a MeN
5 Select a memory location by pressing 1
to 6. a MOKN
Note:
6 Enter the phone number or area code to
R When editing, press the desired dial key to be restricted (8 digits max.). a MOKN a
add, MCN to erase. MeN
R To erase a restricted number, press
MCN.
30

Programming
registered to another unit, deregister it first,
Changing the base unit PIN referring to the Installation Guide for the
(Personal Identification Number) DECT repeater.
Important: 1 Base unit:
R If you change the PIN, please make note of Proceed with the operation for your model.
your new PIN. The unit will not reveal the n KX-TG6811 series: page 3
PIN to you. If you forget your PIN, contact Press and hold M N for about 5
an authorised service centre. seconds. (No registration tone)
1 M N#132 n KX-TG6821 series: page 3
Press and hold M N for about 5
2 Enter the current 4-digit base unit PIN seconds, until the registration tone
(default: “0000”). sounds.
3 Enter the new 4-digit base unit PIN. a R The next step must be completed
MOKN within 90 seconds.
4 MbN: “Yes” a MOKN a MeN 2 DECT repeater:
Connect the AC adaptor, then wait until
the indicator and indicator light
Increasing the range of the base green.
unit 3 Base unit:
You can increase the signal range of the base To exit the registration mode, press M N.
unit by using a DECT repeater. Please use R The registration tone stops.
only the Panasonic DECT repeater noted on (KX-TG6821 series: page 3)
page 5. Contact your Panasonic dealer for
details.
Important:
R Before registering the repeater to this base
unit, you must turn the repeater mode on.
R Do not use more than one repeater at a
time.
Setting the repeater mode

1 M N#138
2 MbN: Select the desired setting. a MOKN
a MeN
Note:
R After turning the repeater mode on or off,
may be displayed on the handset
momentarily. This is normal and the
handset can be used once is displayed.
Registering the DECT repeater

(KX-A405) to the base unit
Note:
R Please use a repeater that has not yet been
registered to another unit. If the repeater is
31

Caller ID Service
phonebook, the stored name in the
phonebook is displayed and logged in the
Using Caller ID service caller list.
Important:
R This unit is Caller ID compatible. To use
Caller ID features, you must subscribe to a
Caller ID service. Contact your service Caller list
provider/telephone company for details. Important:
R Only 1 person can access the caller list at a
Caller ID features time.
R Make sure the unit’s date and time setting
When an outside call is being received, the is correct (page 14).
caller information is displayed.
Caller information for the last 50 callers is
logged in the caller list from the most recent Viewing the caller list and calling
call to the oldest. back
R If the unit cannot receive caller information,
the following is displayed: 1 MCN ( )
– “Out of Area”: The caller dials from
an area which does not provide a Caller
2 Press MCN to search from the most recent
call, or press MDN to search from the
ID service.
oldest call.
– “Private Caller”: The caller
R If is displayed, not all of the
requests not to send caller information.
information is shown. To see the
R If the unit is connected to a PBX system,
remaining information, press MEN. To
caller information may not be properly
return to the previous screen, press
received. Contact your PBX supplier.
MFN.
3 To call back, press M N.
Missed calls To exit, press MeN.
If a call is not answered, the unit treats it as a Note:
missed call and is displayed. This lets you
R If the entry has already been viewed or
know if you should view the caller list to see
answered, “ ” is displayed, even if it was
who called while you were away.
viewed or answered using another handset.
Even if only one missed call in the caller list is
R If the call matches an entry in the call
viewed (page 32), disappears from the
display. When you receive another new call, barred list, the number is logged with
is displayed again. (page 29).
R If you do not want to dial the area code
Note: when making calls from the caller list, you
R Even when there are unviewed missed can store the area code which you want the
calls, disappears from the standby unit to delete automatically (page 30).
display if the following operation is
performed by one of the registered
handsets: Using the Smart Function Key
– Being replaced on the base unit or When is displayed and the NR indicator
charger. flashes slowly, there are missed calls.
– Pressing MeN. Press M N in step 1 on “Viewing the caller
list and calling back”, page 32.
Phonebook name display R “Missed Call” must be set to “On” in
When caller information is received and it “Setting the Smart Function Key”, page 15.
matches a phone number stored in the
32

Caller ID Service
R If the handset is placed on the base unit or
charger, you need to lift up the handset to
view the caller list after pressing M N.
R When the unit has new messages*1 and
missed calls, the unit can be operated to
play the new messages first and then show
the missed calls.
Editing a caller’s phone number

before calling back
1 MCN ( )
3 M N a MbN: “Edit” a MOKN
4 Edit the number.
R Press dial key (0 to 9) to add, MCN to
delete.
5 M N
Erasing selected caller

information
1 MCN ( )
3 M N a MbN: “Yes” a MOKN a MeN
Erasing all caller information

1 MCN ( )
2 M N a MbN: “Yes” a MOKN a MeN
Storing caller information to the

phonebook
1 MCN ( )
2 MbN: Select the desired entry. a M N
3 MbN: “Save CID” a MOKN
5 To store the name, continue from step 3,
“Adding entries”, page 20.
33

Answering System
announced to callers even though their
messages are not recorded.
Answering system
Available for:
KX-TG6821 series (page 3)
Turning the answering
The answering system can answer and record system on/off
calls for you when you are unavailable to
The answering system is preset to on.
answer the phone.
You can also set the unit to play a greeting Base unit
message but not to record caller messages by
Press M N to turn on/off the answering
selecting “Greeting Only” as the recording
system.
time setting (page 40).
R When the answering system is turned on,
Important: the message counter displays the total
R Only 1 person can access the answering number of messages (old and new).
system (listen to messages, record a
greeting message, etc.) at a time. Handset
R When callers leave messages, the unit 1 To turn on:
records the day and time of each message. M N#327
Make sure the date and time have been set To turn off:
correctly (page 14). M N#328
R Answering system announcements are in
English only. 2 MeN
Note:
Memory capacity (including your R When the answering system is turned on,
is displayed next to the battery icon.
greeting message)
The total recording capacity is about 30
minutes. A maximum of 64 messages can be Call screening
recorded. While a caller is leaving a message, you can
Note: listen to the call through the handset’s
speaker. To adjust the speaker volume, press
R When message memory becomes full: MDN or MCN repeatedly. You can answer the call
– “Messages Full” is shown on the
by pressing M N on the handset. Call
handset display.
screening can be set for each handset. The
– The message counter on the base unit
default setting is “On”.
flashes if the answering system is turned
on. 1 M N#310
– and the total number of new 2 MbN: Select the desired setting. a MOKN
messages are not displayed on the a MeN
handset even if the answering system is
turned on.
– If you use the pre-recorded greeting
message, the unit automatically switches
to another pre-recorded greeting
Greeting message
message asking callers to call again When the unit answers a call, a greeting
later. message is played to callers.
– If you recorded your own greeting You can use either:
message, the same message is still – your own greeting message
– a pre-recorded greeting message
34

Answering System
Recording your greeting message

Listening to messages
1 M N#302
using the base unit
When new messages have been recorded,
3 After a beep sounds, hold the handset M N on the base unit flashes.
about 20 cm away and speak clearly into Press M N.
the microphone (2 minutes max.). R If new messages have been recorded, the
4 Press MnN to stop recording. base unit plays back new messages.
R If there are no new messages, the base
5 MeN
unit plays back all messages.
Using a pre-recorded greeting Operating the answering system

message during playback
The unit provides 2 pre-recorded greeting
messages: Key Operation
– If you erase or do not record your own MjN or MkN Adjust the speaker volume
greeting message, the unit plays a
pre-recorded greeting asking callers to M N Repeat message*1
leave a message. M N Skip message
– If the message recording time (page 40)
is set to “Greeting Only”, callers’ M N Stop playback
messages are not recorded and the unit M N Erase currently playing
plays a different pre-recorded greeting message
message asking callers to call again.
*1 If pressed within the first 5 seconds of a
message, the previous message is
Resetting to a pre-recorded greeting played.
message
If you want to use a pre-recorded greeting Rewinding the message
message once you record your own greeting
message, you need to erase your own Press and hold M N until the unit plays the
greeting message. desired part of the message.
R During rewinding, the base unit makes a
1 M N#304 continuous beeping sound. Rewinding
2 MOKN a MeN speed may vary depending on the recorded
message.
R At the beginning of the message, the unit
Playing back the greeting plays the message at normal speed.
message
Fast-forwarding the message
1 M N#303
Press and hold M N until the unit plays the
2 MeN desired part of the message.
R During fast-forwarding, the base unit makes
a continuous beeping sound.
Fast-forwarding speed may vary depending
on the recorded message.
R Even if you press and hold M N when the
end of this message is played, the next
message is played at normal speed.
35

Answering System
Key Operation
Erasing all messages
M N Pause message*2
Press M N 2 times while the unit is not in use.
9 or MnN Stop recording
Stop playback
0 Turn answering system off
Listening to messages *4*3 Erase currently playing
using the handset message
When new messages have been recorded, *5 Erase all messages
is displayed on the handset with the total *6 Reset to a pre-recorded
number of new messages. greeting message
1 To listen to new messages:
M N#323 *1 If pressed within the first 5 seconds of a
To listen to all messages: message, the previous message is
M N#324 played.
*2 To resume playback:
2 When finished, press MeN.
MbN: “Play” a MOKN
Note: *3 You can also erase as follows:
R To switch to the receiver, press M N. M N a MbN: “Erase” a MOKN a MbN:
“Yes” a MOKN
Using the Smart Function Key
When is displayed and the NR indicator Calling back (Caller ID
flashes slowly, there are new messages. subscribers only)
Press M N in step 1 on “Listening to If caller information is received for the call, you
messages using the handset”, page 36. can call the caller back while listening to a
R “New Message” must be set to “On” in message.
“Setting the Smart Function Key”, page 15.
1 Press M N during playback.
Operating the answering system 2 MbN: “Call Back” a MOKN
M Na a MOKN
Editing the number before calling back
Key Operation
1 Press M N during playback.
MDN or MCN Adjust the receiver or speaker
volume (during playback) 2 MbN: “Edit & Call” a MOKN
1 or MFN Repeat message 3 Edit the number. a M N

(during playback)*1
2 or MEN Skip message Erasing all messages
(during playback)
1 M N#325
3 Enter the “Settings” menu
2 MbN: “Yes” a MOKN a MeN
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
36

Answering System
n By entering a phone number:
Advanced new message 1 M N#338
alerting features 2 MbN: “Notification to” a MOKN
aM N
Audible message alert 3 MbN: “Manual” a MOKN
This feature allows the base unit to beep to

4 Enter the desired name (16 characters
max.; page 43). a MOKN
inform you of a new message arrival when
new messages are recorded. The base unit 5 Enter the desired number (24 digits
beeps 2 times every minute until you listen to max.). a MOKN 2 times a MeN
the messages, if the “Base Unit Beep”
setting is turned on. The default setting is Turning on/off the new message alert
“Off”. setting
1 M N#339
1 M N#338
2 MbN: “On/Off” a MOKN
a MeN
a MeN
New message alert by a call
This feature allows the unit to make a call to Editing the set phone number
the pre-stored phone number and inform you
that a new message has been received by 1 M N#338
announcement. 2 MbN: “Notification to” a MOKN
To use this feature, you must:
– store a phone number to which the unit 3 M N a MbN: “Edit” a MOKN
makes the call to. 4 Edit the name if necessary (16 characters
– turn on the new message alert setting. max.; page 43). a MOKN
After you answer the new message alert call, 5 Edit the phone number if necessary (24
you can listen to messages from that call digits max.). a MOKN 2 times a MeN
(page 38).
Important: Erasing the set phone number
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not 1 M N#338
retry the call even if the call is not answered. 2 MbN: “Notification to” a MOKN
3 M N a MbN: “Erase” a MOKN
Storing a phone number to which the 4 MbN: “Yes” a MOKN a MeN
unit makes an alert call R The new message alert setting is
n From the phonebook: turned off.
1 M N#338
Activating/inactivating the remote
2 MbN: “Notification to” a MOKN
access code to play messages
aM N
If you activate this feature, you must enter the
remote access code (page 38) to play the
4 MbN: Select the desired phonebook new message from the new message alert
entry. a MOKN a MeN call. This is so that unauthorised parties
cannot listen to your messages. The default
setting is “Inactivate”.
37

Answering System
– “Inactivate”: You can listen to the remotely. This code prevents unauthorised
message by pressing 4 to play new parties from listening to your messages
messages (without entering the remote remotely.
access code). Important:
– “Activate”: You must enter your remote
R In order to operate the answering system
access code (page 38) and then press 4
remotely, you must first set a remote
to play new message.
access code.
1 M N#338
1 M N#306
2 MbN: “Remote Code” a MOKN
2 To turn on remote operation, enter the
3 MbN: “Activate” or “Inactivate” a desired 3-digit remote access code.
MOKN a MeN
3 MOKN a MeN
Listening to messages
Deactivating remote operation
After you answer the new message alert, you
can listen to the messages as follows. Press * in step 2 on “Remote access code”,
page 38.
n When the remote access code is set to
R The entered remote access code is deleted.
“Inactivate”:
Press 4 to play the new message during
the announcement. Using the answering system
n When the remote access code is set to remotely
“Activate”:
1 Enter the remote access code 1 Dial your phone number from a
(page 38) during the announcement. touch-tone phone.
2 Press 4 to play the new message. 2 After the greeting message starts, enter
your remote access code.
Note:
3 Follow the voice guidance prompts as
R Within 10 seconds after listening to new necessary or control the unit using
messages, you can press #9 during the remote commands (page 38).
call to turn off the new message alert by a
call feature. 4 When finished, hang up.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record.
Voice guidance
During remote operation, the unit’s voice
guidance starts and prompts you to press 1
to perform a specific operation, or press 2 to
Remote operation listen to more available operations.
Using a touch-tone phone, you can call your Note:
phone number from outside and access the R If you do not press any dial keys within 10
unit to listen to messages or change seconds after a voice guidance prompt, the
answering system settings. The unit’s voice unit disconnects your call.
guidance prompts you to press certain dial
keys to perform different operations.
Remote commands
You can press dial keys to access certain
Remote access code answering system functions without waiting for
A 3-digit remote access code must be entered the voice guidance to prompt you.
when operating the answering system
38

Answering System
Key Operation
1 Repeat message Answering system settings
(during playback)*1
2 Skip message Number of rings before the unit
(during playback)
answers a call
4 Play new messages
You can change the number of times the
5 Play all messages phone rings “Number of Rings” before the
6 Play greeting message unit answers a call. You can select 2 to 7
rings, or “Auto”.
7 Record greeting message
The default setting is “4 Rings”.
9 Stop recording “Auto”: The unit’s answering system answers
Stop playback at the end of the 2nd ring when new
0 Turn answering system off messages have been recorded, or at the end
of the 5th ring when there are no new
*4 Erase currently playing message messages. If you call your phone from outside
*5 Erase all messages to listen to new messages (page 38), you
know that there are no new messages when
*6 Reset to a pre-recorded greeting
the phone rings for the 3rd time. You can then
message (during greeting message
hang up without being charged for the call.
playback)
*# End remote operation
1 M N#211
(or hang up) 2 MbN: Select the desired setting. a MOKN
a MeN
*1 If pressed within the first 5 seconds of a
message, the previous message is
played. For voice mail service subscribers
To receive voice mail and use answering
system properly, please note the following:
Turning on the answering system R To use the voice mail service (page 41)
remotely provided by your service provider/telephone
company rather than the unit’s answering
If the answering system is off, you can turn it
system, turn off the answering system
on remotely.
(page 34).
1 Dial your phone number from a R To use this unit’s answering system rather
touch-tone phone. than the voice mail service provided by
2 Let the phone ring 15 times. your service provider/telephone company,
R A long beep is heard. please contact your service provider/
telephone company to deactivate your
3 Enter your remote access code within 10 voice mail service.
seconds after the long beep. If your service provider/telephone company
R The greeting message is played back. cannot do this:
R You can either hang up, or enter your – Set this unit’s “Number of Rings”
remote access code again and begin
setting so that this unit’s answering
remote operation (page 38).
system answers calls before the voice
mail service of your service provider/
telephone company does. It is necessary
to check the number of rings required to
activate the voice mail service provided
by your service provider/telephone
company before changing this setting.
39

Answering System
– Change the number of rings of the voice
mail service so that the answering
system can answer the call first. To do
so, contact your service provider/
telephone company.
Caller’s recording time

You can change the maximum message
recording time allowed for each caller. The
default setting is “3 Minutes”.
1 M N#305
a MeN
Selecting “Greeting Only”

You can select “Greeting Only” which sets
the unit to announce a greeting message to
callers but not record messages.
Select “Greeting Only” in step 2 on
“Caller’s recording time”, page 40.
Note:
R When you select “Greeting Only”:
– If you do not record your own message,
the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the
greeting-only message asking callers to
call again later (page 35).
40

Voice Mail Service
Voice mail service

Voice mail is an automatic answering service
offered by your service provider/telephone
company. After you subscribe to this service,
your service provider/telephone company’s
voice mail system answers calls for you when
you are unavailable to answer the phone or
when your line is busy. Messages are
recorded by your service provider/telephone
company, not your telephone.
When you have new messages, is
displayed on the handset if message
indication service is available. Please contact
your service provider/telephone company for
details of this service.
Important:
R If still remains on the display even after
you have listened to new messages, turn it
off by pressing and holding # for 2
seconds.
R To use the voice mail service provided by
your service provider/telephone company
rather than the unit’s answering system,
turn off the answering system (page 34).
For details, see page 39.
(KX-TG6821 series: page 3)
41

Intercom/Locator

Intercom You can also stop paging by pressing M N.
Available for:
KX-TG6812/KX-TG6822
Intercom calls can be made between Transferring calls,

handsets. conference calls
Note:
R When paging the handset, the paged Available for:
handset beeps for 1 minute. KX-TG6812/KX-TG6822
R If you receive an outside call while talking
on the intercom, you hear 2 tones. To Outside calls can be transferred or a
answer the call, press MeN, then press conference call with an outside party can be
M N. made between 2 handsets.
1 During an outside call, press M N to put
the call on hold.
Making an intercom call 2 MbN: “Intercom” a MOKN
1 M NaM N 3 MbN: Select the desired unit. a MOKN
2 MbN: Select the desired unit. a MOKN 4 Wait for the paged party to answer.
R To stop paging, press MeN. R If the paged party does not answer,
3 When you finish talking, press MeN. press M N to return to the outside call.
5 To complete the transfer:
Press MeN.
Answering an intercom call R The outside call is being routed to the
1 Press M N to answer the page. destination unit.
To establish a conference call:
2 When you finish talking, press MeN. M N a MbN: “Conference” a MOKN
R To leave the conference, press
Using the Smart Function Key MeN. The other 2 parties can
continue the conversation.
Press M N to answer the page. R To put the outside call on hold: M N
a MbN: “Hold” a MOKN
To resume the conference: M N a
MbN: “Conference” a MOKN
Handset locator R To cancel the conference: M N a
You can locate a misplaced handset by MbN: “Stop Conference” a MOKN
paging it. You can continue the conversation
with the outside caller.
1 Base unit: Press M N.
R All registered handsets beep for 1
minute. Answering a transferred call
2 To stop paging: Press M N to answer the page.
Base unit: Press M N.
Handset: Press MeN.
Press M N to answer the page.
42

Useful Information
Character entry
The dial keys are used to enter characters and numbers. Each dial key has multiple characters
assigned to it. The characters that can be entered depend on the character entry mode
(page 43).
– Press MFN or MEN to move the cursor left or right.
– Press dial keys to enter characters and numbers.
– Press MCN to erase the character or number highlighted by the cursor. Press and hold MCN to
erase all characters or numbers.
– Press * (Aaa) to switch between uppercase and lowercase.
– If you do not press any dial key within 5 seconds after entering a character, the character is
fixed and the cursor moves to the next space.
– When entering another character located on the same dial key, operation will differ depending
on the display language you select.
English
R Press MEN to move the cursor to the next space, then press the appropriate dial key.
Arabic/Persian
R Press MFN to move the cursor to the next space, then press the appropriate dial key.
Character entry modes

The available character entry modes are Alphabet (ABC), Numeric (0-9), Arabic/Persian ( )
and Extended ( ). When in these entry modes except Numeric, you can select which
character is entered by pressing a dial key repeatedly.
When the unit displays the character entry screen:
MR/ECON a MbN: Select a character entry mode. a MOKN
Note:
R in the following tables represents a single space.
R When you select Arabic or Persian as the display language, numbers in the character table
are displayed in Arabic or Persian.
Alphabet character table (ABC)
z 1 2 3 4 5 6 7 8 9 y
Numeric entry table (0-9)
z 1 2 3 4 5 6 7 8 9 y
43

Useful Information
Arabic character table ( )
R When you select Arabic as the display language, Arabic character table is available.
Persian character table ( )

R When you select Persian as the display language, Persian character table is available.
Extended character table ( )
z 1 2 3 4 5 6 7 8 9 y
R The following are used for both uppercase and lowercase:
44

Useful Information
Error messages
Display message Cause/solution
Base no power R The handset has lost communication with the base unit. Move
or closer to the base unit and try again.
No link. Reconnect R Unplug the base unit’s AC adaptor to reset the unit.
AC adaptor. Reconnect the adaptor and try again.
or R The handset’s registration may have been cancelled.
No link. Re-register the handset (page 49).
R When “No link.” is displayed during a power failure, place
a handset on the base unit to supply power to the base unit.
Check Phone Line R The supplied telephone line cord has not been connected yet
or not connected properly. Check the connections (page 9).
Error R Recording was too short. Try again.
Failed R Phonebook copy failed (page 21). Confirm the other handset
(the receiver) is in standby mode and try again.
Incomplete R The receiver’s phonebook memory is full. Erase the unwanted
phonebook entries from the other handset (the receiver) and
try again.
Memory Full R The phonebook memory is full. Erase unwanted entries
(page 20).
R Message memory is full. Erase unwanted messages
(page 35, 36).
R The call barred list memory is full. Erase unwanted entries
(page 30).
Use rechargeable R A wrong type of battery such as Alkaline or Manganese was
battery. inserted. Use only the rechargeable Ni-MH batteries noted on
page 5, 7.
You must first R You must subscribe to a Caller ID service. Once you receive
subscribe to Caller caller information after subscribing to a Caller ID service, this
ID. message will not be displayed.
45

Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s
AC adaptor and turn off the handset, then reconnect the base unit’s AC adaptor and turn on the
handset.
General use
Problem Cause/solution
The handset does not turn R Place the handset on the base unit or charger to turn on the
on even after installing handset.
charged batteries.
The unit does not work. R Make sure the batteries are installed correctly (page 9).
R Fully charge the batteries (page 10).
R Check the connections (page 9).
R Unplug the base unit’s AC adaptor to reset the unit and turn off
the handset. Reconnect the adaptor, turn on the handset and
try again.
R The handset has not been registered to the base unit. Register
the handset (page 49).
The handset display is R The handset is not turned on. Turn the power on (page 13).
blank.
I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord.
Your old telephone line cord may have a different wiring
configuration.
R The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
R Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel to
have the unit repaired. If the working telephone does not
operate properly, contact your service provider/telephone
company.
I cannot use the Smart R Another unit is in use. Wait and try again later.
Function Key even if the R The key lock feature is turned on. Turn it off (page 18).
NR indicator is flashing
slowly.
I cannot use the intercom R These features are available between the handsets. Although
or phonebook copy the handset displays “Intercom”, “Copy All”, or “Copy”,
feature. these features are not available for single handset models.
The base unit beeps. R New messages have been recorded. Listen to the new
messages (page 35).
46

Useful Information
Programmable settings
The display is in a R Change the display language (page 14).
language I cannot read.
I cannot activate the eco R You cannot set eco mode when you set the repeater mode
mode. “On”. If required, set the repeater mode to “Off” (page 31).
I cannot register a handset R You entered the wrong PIN. If you forget your PIN, contact an
to a base unit. authorised service centre.
Battery recharge
The handset beeps and/or R Battery charge is low. Fully charge the batteries (page 10).
flashes.
I fully charged the R Clean the battery ends ( , ) and the charge contacts with
batteries, but a dry cloth and charge again.
– still flashes or R It is time to replace the batteries (page 9).
– the operating time
seems to be shorter.
Making/answering calls, intercom

is displayed. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 49).
R Activating one touch eco mode reduces the range of the base
unit in standby mode. If required, turn eco mode off (page 15).
Noise is heard, sound cuts R You are using the handset or base unit in an area with high
in and out. electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
The handset does not ring. R The ringer volume is turned off. Adjust ringer volume (page 17,
25).
R Night mode is turned on. Turn it off (page 29).
The base unit does not R The ringer volume is turned off. Adjust ringer volume (page 25).
ring.
47

Useful Information
I cannot make a call. R The dialling mode may be set incorrectly. Change the setting
(page 14).
R You dialled a call restricted number (page 30).
R The key lock feature is turned on. Turn it off (page 18).
Caller ID
Caller information is not R You must subscribe to a Caller ID service. Contact your
displayed. service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is slow R Depending on your service provider/telephone company, the
to display. unit may display the caller’s information at the 2nd ring or later.
Set the first ring to “Off” (page 25).
R Move closer to the base unit.
Time on the unit has R Incorrect time information from incoming Caller ID changes the
shifted. time. Set the time adjustment to “Manual” (off) (page 25).
The name stored in the R Edit the phonebook entry name to fit in 1 line of text (page 20).
phonebook is not fully
displayed while an outside
call is being received.
Answering system
The unit does not record R The answering system is turned off. Turn it on (page 34).
new messages. R The message memory is full. Erase unwanted messages
(page 35).
R The recording time is set to “Greeting Only”. Change the
setting (page 40).
R If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 39).
I cannot operate the R The remote access code is not set. Set the remote access
answering system code (page 38).
remotely. R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 38).
R The answering system is turned off. Turn it on (page 39).
48

Useful Information
The unit does not emit the R If the first ring is turned off, the number of rings decreases by 1
specified number of rings. from the specified number of rings.
Liquid damage
Liquid or other form of R Disconnect the AC adaptor and telephone line cord from the
moisture has entered the base unit. Remove the batteries from the handset and leave to
handset/base unit. dry for at least 3 days. After the handset/base unit are
completely dry, reconnect the AC adaptor and telephone line
cord. Insert the batteries and charge fully before use. If the unit
does not work properly, contact an authorised service centre.
Caution:
R To avoid permanent damage, do not use a microwave oven to speed up the drying process.
Registering a handset to the base unit

1 Handset:
M N#130
2 Base unit:
Proceed with the operation for your model.
Press and hold M N for about 5 seconds. (No registration tone)
Press and hold M N for about 5 seconds, until the registration tone sounds.
R If all registered handsets start ringing, press M N again to stop, then repeat this step.
(KX-TG6812/KX-TG6822)
R The next step must be completed within 90 seconds.
3 Handset:
MOKN a Wait until “Base PIN” is displayed. a Enter the base unit PIN (default: “0000”).
a MOKN
R If you forget your PIN, contact an authorised service centre.
R When the handset has been registered successfully, is displayed.
Note:
R While registering, “Base in registering” is displayed on all registered handsets.
(KX-TG6812/KX-TG6822)
49

Useful Information
Deregistering a handset
1 M N#131
R All handsets registered to the base unit are displayed.
2 MbN: Select the handset you want to cancel. a MOKN
R A confirmation tone sounds.
R The handset does not beep when cancelling its own registration.
4 MeN
50

Index
Key lock: 18
Keytones: 26
Index M Making calls: 16
A Alarm: 28 Missed calls: 32
Answering calls: 16 Mute: 17
Answering system: 34 N Night mode: 29
Call screening: 34 Noise reduction: 18
Erasing messages: 35, 36, 39 P Pause: 16
Greeting message: 34 Phonebook: 20
Greeting only: 40 PIN: 31
Listening to messages: 35, 36, 38 Power failure (power back-up
New message alerting: 37 operation): 18
Number of rings: 39 Power on/off: 13
Recording time: 40 Privacy mode: 26
Remote access code: 38 R Recall/flash: 17
Remote operation: 38 Redialling: 16
Turning on/off: 34 Repeater: 31
Area code: 30 Ringer tone: 25
Auto talk: 17, 26
S Smart Function Key (NR key): 14
B Battery: 9, 10 Speakerphone: 16
C Call restriction: 30 Speed dial: 22
Call share: 18 T Temporary tone dialling: 17
Call waiting: 17 Time adjustment: 25
Call Waiting Caller ID: 17 Transferring calls: 42
Caller ID service: 32 Troubleshooting: 46
Caller list: 32
V Voice mail: 41
Caller list edit: 33
Volume
Chain dial: 20
Receiver: 16
Character entry: 43
Ringer (Base unit): 25
Conference calls: 42
Ringer (Handset): 17, 25
Control type: 11
Speaker: 16
D Date and time: 14
Dialling mode: 14
Direct command code: 23
Display
Contrast: 26
Language: 14
E Eco mode: 15
Equalizer: 18
Error messages: 45
F First ring: 25
H Handset
Deregistration: 50
Locator: 42
Name: 29
Registration: 49
Hold: 17
I Incoming call barring: 29
Intercom: 42
K Key finder: 25, 27
51

For your future reference
We recommend keeping a record of the following information to assist with any repair under
warranty.
Serial No. Date of purchase

(found on the bottom of the base unit)
Name and address of dealer
Attach your purchase receipt here.
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan

Web Site: http://www.panasonic.net/
© Panasonic System Networks Co., Ltd. 2013
*PNQX5810ZA*
*PNQX5810ZA*
PNQX5810ZA TT0513YK0 (E)

KX TG6881

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Operating Instructions

Digital Cordless Phone

Before initial use, see “Getting Started”

Please access our online customer survey:

TG68xxBX_UE(en)_0523_ver021.pdf 1 2013/05/23 16:41:15

TG68xxBX_UE(en)_0523_ver021.pdf 2 2013/05/23 16:41:15

R Model shown is KX-TG6812.

R Model shown is KX-TG6822.

Base unit Handset

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No. Accessory item/Part number Quantity

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Accessory item Model number

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TG68xxBX_UE(en)_0523_ver021.pdf 8 2013/05/23 16:41:15

Press plug firmly.

DSL/ADSL filter* “Click”

Rechargeable Ni-MH ONLY

*DSL/ADSL filter (not supplied) is required if

TG68xxBX_UE(en)_0523_ver021.pdf 9 2013/05/23 16:41:15

Panasonic Ni-MH battery

Note for battery charging

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Handset soft key icons Icon Feature

TG68xxBX_UE(en)_0523_ver021.pdf 13 2013/05/23 16:41:15

1 M N#101 n When the NR indicator flashes slowly in

TG68xxBX_UE(en)_0523_ver021.pdf 14 2013/05/23 16:41:15

TG68xxBX_UE(en)_0523_ver021.pdf 15 2013/05/23 16:41:15

Adjusting the receiver or speaker

Making a call using the redial list

Storing a number to the phonebook Using the Smart Function Key

TG68xxBX_UE(en)_0523_ver021.pdf 16 2013/05/23 16:41:15

Auto talk Mute

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This feature allows you to hear the voice of

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Scrolling through all entries Erasing all entries

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You can copy phonebook entries between 2

Copying all entries

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Display the menu tree and direct command code table

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Main menu: “Time Settings”

Main menu: “Intercom”*5

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Main menu: “Caller List”

TG68xxBX_UE(en)_0523_ver021.pdf 26 2013/05/23 16:41:16

Main menu: “Ringer Setup”*17, *18

Main menu: “Caller Barred”*2, *19

*1 KX-TG6821 series: page 3

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Alarm 4 Proceed with the operation according to

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2 MbN: Select the entry to be barred. a

Main menu: “Ringer Setup”17, 18

Main menu: “Caller Barred”2, 19