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Enterprise Business MPLS NOC

Agenda
.NOC
.SD&SA
.Market
.Challenges
.Growth
.Strengths

MPLS NOC WELCOMES YOU

20-08-
2018

©MPLS NOC Bangalore 2018 1


BSNL Connecting BSNL MPLS NOC

MPLS NOC

©MPLS NOC Bangalore 2018 2


BSNL BSNL ENTERPRISE SOLUTIONS MPLS NOC

MPLS NOC

An IS/ISO 9001:2015 certified unit

Main @Bangalore HPE NMS DR @Pune

©MPLS NOC Bangalore 2018 3


BSNL IP MPLS NMS Systems MPLS NOC

No Application Capability
Fully automated provisioning & activation workflow
1 PMS
integrated with MPTS
Unified fault management umbrella layer to enable fault
2 Event & Fault Mgmt
to resolution cycle
Correlation and Advanced cross domain correlation and automation to
3
Automation reduce incident and problems by more than 60%. Auto TT.
Single rich web GUI (HTML 5 ) based, cutting across
4 Unified Presentation
fulfilment and assurance solution stack.
Automated presentation of customer KPIs/KQIs on fully
5 Customer Portal
secure presentation GUI
Log analytics and reporting. History reporting and
6 Log Analyzer
troubleshooting capability.

Online Portal to EB Customers


to know their utilisation, bw, etc. No New Modules Deployed Version
1 Network Node Manager(NNMi) 10.01
2 NNM Ispi 10.01
3 TeMIP 6.2
4 HP SA 7
5 UOC 2

©MPLS NOC Bangalore 2018 4


BSNL Enterprise Business MPLS NOC

Service Delivery

• Potential Customers Service Assurance


• Commercial Formalities
• Last mile connectivity • EBCC
• Provisioning • NoC L2 Support
• Testing and Customer • NoC L3 Support
Acceptance • NoC with Customers
• Revenue collection • Technical
• Planning
• Migrations
• Changes
• Deploy IT tools to
bridge the gap
• Interact with SI of
Customers.

©MPLS NOC Bangalore 2018 5


BSNL Customer is complex and demanding now MPLS NOC

Uptime of MPLS VPN links


Speed Issues
Band Width utilisation
Availability of BSNL experts
BW demonstration
Protocol change
Interface Change
BW upgradations
QoS (Gold, Silver, Best Effort)
99.99 % availability of MPLS Cloud.
Talk to Customer
SPOC for them
Network and Design Changes Support

©MPLS NOC Bangalore 2018 6


BSNL Customer Care MPLS NOC

 24X7 Can Reach by calling 1800 425


1957, L1 support and Docket is
issued for the Identified fault
Follow up action is taken by EBCC.
Daily Monitoring and escalations
are done.

 Experienced MPLS NOC team of L2


Support is extended to EBCC
Customers from MPLS NOC in day
time.

 Most Critical and high priority Cases


are escalated to BSNL L3 team of MPLS
NOC for resolution.

 Dockets are closed after confirmation


from the EB Customer.

 Special Team from MPLS NOC


constantly addresses issues faced by
Customers like SBI.,Amazon, TAC TV
etc
©MPLS NOC Bangalore 2018 7
BSNL Customer Care MPLS NOC

 24X7 Monitoring of MPLS Network is


carried out from MPLS NOC Bangalore.

 Expert team of BSNL officers man this


Back Bone Network for Hardware,
Cloud and Back Bone Link failures.
Immediate action is initiated and
follow up is done till the end of
resolution.

 Network Congestion, packet drops,


latency etc are monitored
continuously and remedial actions
taken on the spot.

 AMC and OEM support available at


MPLS NOC for all the IP MPLS
equipments deployed across India.

 Highly qualified and dedicated BSNL


staff are available at MPLS NOC

©MPLS NOC Bangalore 2018 8


BSNL Knowledge Sharing and Training MPLS NOC

 Understands EB Customer needs and Highly qualified and


conduct meetings with customers. talented officers at
MPLS NOC keeps track
 Actively take part in the Design and of Customer network.
implementation activities with the
customers and sensitize them on
various protocols, IP Plan, QoS,BW etc.

 Meetings with SI(Trimax, HCL, DD, Sify


etc) and educate them proper
maintenance of customer LAN/WAN.
Sensitize customers on the need of
augmentation of BW etc.

 Support Node In-charges and


Assist field EB units on technical
clarification for participating in various
tenders.

 Regular trainings to MPLS NOC officers


and takes active participation in all the
IP MPLS expansions.

©MPLS NOC Bangalore 2018 9


BSNL Where do we stand… MPLS NOC

OTN Deployed
MPLS Network Optimized
Congestion Free Network
Testing Tools
Provisioning is faster
EBCC & Support Models
IPv6 Compliant Network
CGNAT Solution
Extended IT Tools
1. BMAP
2. BMAC
3. BTMS
4. BTRIM
5. BMAS
6. BMET

©MPLS NOC Bangalore 2018 10


BSNL BMAS & BMET MPLS NOC

BMAS: BMET:
.Tool for Maintenance Officers. .Tool for EB Officers-. information of MPLS
.Complete Network visibility .Features/services-. PoP locations,
.Node and BB links faults .Provisioning status-inventory status,
.Statistics for senior management. .VPN Faults status-. BW counts -MPLS Map,
.MPLS NOC & Node In-charges Contact details,,
.Important Customers

mplsnoceb@gmail.com
©MPLS NOC Bangalore 2018 11
BSNL BMAS & BMET MPLS NOC

BMET:
.Tool for EB Officers-. information of MPLS
.Features/services-. PoP locations,
.Provisioning status-inventory status,
.VPN Faults status-. BW counts -MPLS Map,
.MPLS NOC & Node In-charges Contact details,,
.Important Customers, Certificates

mplsnoceb@gmail.com
©MPLS NOC Bangalore 2018 12
BSNL Connecting India MPLS NOC

Money-Gold
Gold-Oil
Oil-Data

Artificial Intelligence: Self Manage, Heal & Optimize


Chip set: Photons
Data Today is 23 AB and will touch 165 ZB by 2025
©MPLS NOC Bangalore 2018 13
BSNL Enterprise Business MPLS NOC

Security threats IDC will pick up


Reliable
will increase Demand for More ILL
Connectivity
&MPLS VPN Circuits

Responsibility is more to maintain and meet SLAs


©MPLS NOC Bangalore 2018 14
BSNL Enterprise Business MPLS NOC

Cloud Hosting
Integrated Solutions on Cloud.
Opex Model
Establish Connectivity
Edge side Data will Grow
Business for VPN&ILL
Data Doubles every year
Transport Network to be efficient

Predict-Prevent-Eliminate
©MPLS NOC Bangalore 2018 15
BSNL Look Back ? MPLS NOC

25K VPN Links


2Mbps BB Links
20 City,
70 City,
Dialed up Internet
Vendor Managed
Less Visibility
Low Business
No Expansions
Enterprise Business
was forgotten land

©MPLS NOC Bangalore 2018 16


BSNL Now… MPLS NOC

MPLS VPN Links


1,81,302
ILL Links: 8163
PoPs:206
Gateway Routers:11
25K VPN Links Back Bone:1,870
20 City, Internet BW:TB+
70 City, 1Gbps Customers
Dialed up Internet Well Managed NOC
Vendor Managed High Priority of EB
Less Visibility A&N Covered with
Low Business PE router now.
No Expansions Ernakulam IGW
Enterprise Business
was forgotten la

©MPLS NOC Bangalore 2018 17


BSNL VSAT Business MPLS NOC

Andaman PE

20K+ Customers
Ip based VSAT BB services
Voice telephony
VPN Links
Internet Services
IPv4/IPv6 compatibility
Stand by links for
Banks/critical business
Address any location
Starting from 4kbps
Provide Dedicated Pipe
Toll Free Number& Technical
support available
Up to 100 mbps
Network is 99.6 up time

Works Anywhere & Deployed Everywhere

©MPLS NOC Bangalore 2018 18


BSNL Now Security is much Stronger MPLS NOC

Security Policy in Place and


ISO:27001 in progress

Access Control Systems:


 BSNL introduced ACS, policy-based security server that provides standards-compliant
Authentication, Authorization, and Accounting (AAA) services to BSNL MPLS Network.
 All users credentials are from ACS and managed centrally.
 All configuration changes in to the routers are logged and can be tracked to user.
 Router authentication method of local is changed to TACACS method and point to ACS
server.
 Introduced in all routers in MPLS routers of BSNL.
 HRMS Based User Names for all given now

DDoS Solution: PO is issued and this will protect Complete Infrastructure of BSNL and
provide Clean Internet pipe to Customers. Largest in India ( OEM Arbor)

©MPLS NOC Bangalore 2018 19


BSNL Now Security is very much Stronger MPLS NOC

DDoS from M/s Arbor


Biggest in India.
Complete Protection from Global Attacks.
Clean Internet Pipe to Customers
Portal to customers
Traffic Analysis
Deployed at:
Detection(1+1) BNG&PUN
Mitigation:
Chennai&Mumbai:150Gbps
Delhi &Bangalore: 100 Gbps
Kolkata: 50Gbps
Ernakulam: 20Gbps

PO issued to M/s ITI


Site Survey Completed
Material Ready at Singapore ©MPLS NOC Bangalore 2018 20
BSNL Nom More Worries in Network& MPLS NOC

Customers

DDoS from M/s Arbor


Biggest in India.
Complete Protection from Global Attacks.
Clean Internet Pipe to Customers
Portal to customers
Traffic Analysis
Deployed at:
Detection(1+1) BNG&PUN
Mitigation:
Chennai&Mumbai:150Gbps
Delhi &Bangalore: 100 Gbps
Kolkata: 50Gbps
Ernakulam: 20Gbps
No more worries of
DNS Amplification. Botnet attacks, Mirai,
Volumetric Attacks, TCP State-Exhaustion Attacks
Tariff to be Decided Now
Clean Internet Pipe to EB ILL Customers
©MPLS NOC Bangalore 2018 21
BSNL Connecting India MPLS NOC

SDN, Super Core,


Super Noc,
Super Transport Network

©MPLS NOC Bangalore 2018 22


BSNL What Customer Wants? MPLS NOC

MPLS VPN L2&L3 YES


ILL 1:1speeds YES
BBVPN YES
VSAT YES
IDC YES
Global VPN YES
Clean Internet Pipe YES
MDDoS Protection YES
ISO-NOC YES
IS 27001 Security Certificate YES
NMS YES
IP Multicast YES
MNS YES
RIM YES
EBCC YES
SDN YES
Bandwidth on Demand YES
L1,L2&L3 Support 24X7 YES
Huge Market potential
SPOC/KAM YES
Customer Portal YES
Competitive Tariff YES
Friendly Operator YES ©MPLS NOC Bangalore 2018 23
BSNL EB - MPLS Strength MPLS NOC

Very Strong BB Network on 99.6% uptime


OTN=348 At Present
PGCIL=44 Core Routers:51
RailTel=15 Edge Routers:446
PoPs:206
Gateway Routers:11
Back Bone Links:1,870
Internet BW:1053 Gbps
GGC:590G
Akamai:90G

MPLS VPN Links


1,81,302
Customer links:1,54,337

Service links:18,088
ILL Links: 8163
QoS
IP Multicast
NiXI, Microsoft, Face book, Flipkart,Nic, Railtel, Yahoo, Rediff, Netflex
©MPLS NOC Bangalore 2018 24
BSNL EB - MPLS Strength MPLS NOC

Future:
Core Routers:100+ At Present
Edge Routers:900+ Core Routers:51
PoPs:706 (Every Revenue District) Edge Routers:446
Gateway Routers:13 PoPs:206
Back Bone Links on 100G OTN Gateway Routers:11
VPN Customer links:2.5 Lakhs+ Back Bone Links:1,855
Internet BW:1053 Gbps
Super Core &Edge GGC:580G
SDN.ISISI & Segment routing Akamai:60G
Bandwidth on Demand
MPLS VPN Links
1,80,446
DDoS & Clean Internet Pipe SCR1=47 Customer links:1,53,391
Satellite Routers/Remoter Routers SCR2=52
Unified NMS SER1=42 Service links:18,088
Ultra Modern NOC SER2=250 ILL Links: 8967
Hand Held Testers SER3=450 QoS
OTN, CPAN, BNGs etc IP Multicast
NiXI, Microsoft, Face book, Flipkart,Nic, Railtel, Yahoo, Rediff, Netflex
©MPLS NOC Bangalore 2018 25
BSNL Competition MPLS NOC

• Other Operators are seriously


thinking EB Business.
• Less Capex &Opex
• Money in advance
• Aggressive Pricing
• May grab our Customers

©MPLS NOC Bangalore 2018 26


BSNL Enterprise Business MPLS NOC

Cutting Edge Technology


MPLS NOC with ISO standards
Largest MPLS VPN Customers
LIONS SHARE IN EB Segment Highest standards of work
Best in class Service Delivery
.Biggest back Bone and Service assurance
.Largest IRR/VRR IGW Chains Customer Friendly and very
.Global VPNs Competitive pricing
.Test Bed &POC ROI for EB customers
.MPLS-MPSS World Class Security features.
.Gold, Silver, Bronze, Best Effort Guaranteed BW& Speeds..
.PE to PE is <40 ms In fact we provide double?
.Across India:<75 ms Telecom Experienced Staff
Dedicated Node In-charges
Smart EB Officers

©MPLS NOC Bangalore 2018 27


BSNL Summary MPLS NOC

Internet and Enterprise Business Success in future


DDoS& Super Core

SDN to Mange Network 4

PE routers in all District HQ 3

IGW Chains will be in 13( two new locations) 2

MPLS Back Bone Links on OTN with 100G Ports 1

©MPLS NOC Bangalore 2018 28


BSNL Grab the Enterprise Business MPLS NOC

©MPLS NOC Bangalore 2018 29


BSNL New Enterprise Business MPLS NOC

Fresh EB Customer

©MPLS NOC Bangalore 2018 30


BSNL Enterprise Business MPLS NOC

We all together can make Customer Happy

©MPLS NOC Bangalore 2018 31


BSNL Happy Customers MPLS NOC

©MPLS NOC Bangalore 2018 32


BSNL MPLS NOC

THANK YOU

P RAVIKUMAR -MPLS NOC 33