Registration Number: 55070

Name: Muhammad Tayyab Aziz

Course ID: Management Information System (51427)

Faculty: Mr. Rizwan Rasheed

PROJECT REPORT

Due Date: 03 August, 2011

PAF KIET (CITY CAMPUS)

 Brief Introduction To Organization

The organization in which I am working is basically a government organization

with requires extensive activities of maintenance and logistic to support its
operations. The organization is purely Government owned and related to defense
organization. This makes its working highly confidential, therefore its business
approach and marketing management requirements are limited. However the
organization has a very well structured information system, to support various
activities. The information system has number of subsystems related to HR,
accounts, logistic, maintenance, training, operations and various other activities. The
paper less environment is the basis of entire structure of the information system. In
this project I will give an overview the Logistic Management System being used in
the organization.
 LOGISTIC SYSTEM OVERVIEW

1. The logistic system is the most structured information system among all the systems
in the organization. Its basic role is support the operations, maintenance and other support
activities of the organization. The most important subpart of the logistic system is its role
in supporting the maintenance of the equipment. The equipment being used by the
organization is highly sophisticated and requires exclusive spares and logistics to for
maintenance. The existence of the logistics management system is makes the process of
procurement and supply of inputs/spares extremely efficient. Following is structure of
logistic support system.

Maintenance Logistic Accounts Operation

Director Director Director Director

Central
Logistic

Site executive
Officer

Operations Maintenance Support

Chief Chief Chief

Operations Maintenance Logistic Accounts

Department Department Department Department

2. fdds
 CHAPTER # 1

FOUNDATION OF INFORMATION SYSTEM

IN BUSSINESS

1. Components of Information System

SYSTEM EXISTING PROPOSED

People Resources
System Analysts Yes
Software Developer No Not required
System Operator Yes
End Users Yes
Hardware Resources
Computers Yes
Video Monitors Yes
Printers Yes
Optical Scanners No Should be used for man-
hour calculations
Floppy Disks No Obsolete
Magnetic Taps No Obsolete
Optical Discs Yes
Software Resources
Operating System Programs Yes
Spreadsheet Programs Yes
Word Processing Yes
Payroll Program No Not required at my unit
level
Data Entry Procedures Yes
Data Resources
Product Description Yes
Customer Record Yes
Employee Files Yes
Inventory Data Base Yes
Network Resources
Communication Media Yes
Communication Processors Yes
Network Access Yes
Information Products
Management Reports Yes
Business Text Documents Yes
Graphics Display Yes
2. Main Purpose of Information System

SYSTEM EXISTING PROPOSED

Operations Support Systems

Transaction Processing No Not required
System
Process Control System Yes
Enterprise Collaboration No Required urgently
System
Management Support System
Management Information Yes
System
Decision Support System No Must be implemented
Executive Information No Must be implemented
System
 CHAPTER # 3

DATA RESOURCE MANAGEMENT

1. Types of data base

SYSTEM EXISTING PROPOSED

Operational data base Yes

Distributed database No Not required
External database Yes
Hypermedia database No Not required

2. Components of complete data warehouse system

SYSTEM EXISTING PROPOSED

Operational, external and
Yes
other database
Data acquisition Yes
Data management Yes
Beyond the scope of
Warehouse design No
organization
Web information system No Not required
Data excess and delivery
Yes
system

3. Database management approach

SYSTEM EXISTING PROPOSED

Database management Yes

software
Database interrogation Very old system Needs up gradation
Database maintenance Yes
Application development No Must be implemented
Data resource management Yes
 CHAPTER # 4

TELECOMMUNICATIONS AND NETWORK

1. Spectrum of telecommunication based services available

SYSTEM EXISTING PROPOSED

Broadcast TV Yes
High definition TV No Not required
Enhanced pay preview No Not required
Video on demand No Not required
Interactive TV No Not required
Interactive video games No Not required
Video catalogue shopping Yes
Distance learning Yes
Desktop multimedia Yes
Image networking Yes
Transaction services Yes
Internet excess Yes
Telecommuting No Not required
Video conferencing No Should be used
Video telephony No Should be used
Mobile radio No Should be used
Cellular/ PCS system Yes
POTS – plane old telephone Yes
service

2. How a company can use internet for business

SYSTEM EXISTING PROPOSED

Headquarters Yes
Inventory management Yes
system
Suppliers Yes
Business partners Yes
Costumers Yes
Remote office Yes
 3. The business value of internet

SYSTEM EXISTING PROPOSED

Generate new revenue No Not applicable

sources
Reduce cost of doing Yes
business
Develop new markets and Yes
channels
Develop new web based No Not applicable
products
Attract new costumers No Not applicable
Increase costumer loyalties No Not applicable
and retention

4. Enterprise information portal for communication business operation

collaboration and management via internet

SYSTEM EXISTING PROPOSED

Communication and Used effectively

collaboration
Business operation and 60% in use
management
Web publishing No
Internet portal management Yes Needs up gradation

5. The internet worked enterprise

SYSTEM EXISTING PROPOSED

Partners Yes
Consultants Yes
Contractors Yes
Consumers Yes
Business costumers No
Suppliers and distributors No
 6. Key telecommunication network components and alternatives

SYSTEM EXISTING PROPOSED

Networks LAN and intranet

Media Twisted pair wire Wireless mobile and LAN
Processors Modems, switches, hubs
Software Network operating system,
web browser
Channels No Should be used
Topology/ architecture TCPIP architecture

7. Types of telecommunication networks

SYSTEM EXISTING PROPOSED

Wide area network No Not required

Local area network Yes
Virtual private networks No Not required
Client/ server networks Yes
Peer to peer networks No Not required

8. Network topologies

SYSTEM EXISTING PROPOSED

Ring network No
Star network Yes
Bus network No
 CHAPTER # 5

INTRODUCTION TO E-BUSINESS SYSTEM

1. Support by functional business information system to the major functional areas

of business

SYSTEM EXISTING PROPOSED

Marketing
CRM No Not required
Interactive marketing No Not required
Sales force automation No Not required
HRM
Compensation analysis No Specialized software to be
used
Employee skills inventory 30% effective Specialized software to be
used
Personal requirement 20% effective Specialized software to be
forecasting used
Finance
Cash management No Not required
Credit management No Not required
Investment management No Not required
Capital budgeting Yes
Financial forecasting Yes
Accounting
Order processing Yes
Inventory control Yes
Account receivable No Beyond the scope of unit
Account payable No Beyond the scope of unit
Pay roll No Beyond the scope of unit
General ledger No Beyond the scope of unit
Production/ operations
Manufacturing resource Efficiently done
planning
Manufacturing execution Efficiently done
systems
Process control Efficiently done
 2. Enterprise resource planning and computer integrated manufacturing

SYSTEM EXISTING PROPOSED

Manufacturing resource planning system

Production forecasting Yes
Production scheduling Yes
Material requirements Yes
planning
Capacity planning Yes
Production cost control Yes
Quality control Yes
Manufacturing execution system
Shop floor scheduling Yes
Shop floor control Yes
Machine control Yes
Robotics control No Not applicable
Process control Yes
Engineering systems
Computer added design Yes
Computer added Yes
engineering
Computer added process No Software must be used
planning
Product simulation and Yes
proto typing

3. Support by human resource information system for the use of human resource in
an organization

SYSTEM EXISTING PROPOSED

Staffing
Human resource planning Yes Software must be used
Labor force tracking Not efficiently
Labor cost analysis and No Should be done
budgeting
Turn over analysis No Done by headquarters
Recruiting forces No Done by headquarters
Work force planning and Yes
scheduling
Training and development
Succession planning Yes
Performance appraisal Yes
planning
Training effectiveness Yes
Career matching Yes
Skill assessment Yes
Performance evaluation Yes
Compensation administration
Contract costing Yes
Salary forecasting No Done by headquarters
Compensation effectiveness No Done by headquarters
and equity analysis
Benefit preference analysis No Done by headquarters
Payroll control No Done by headquarters
Benefits administration No Done by headquarters

4. Enterprise application architect. New product development process supported by

cross function information system.

SYSTEM EXISTING PROPOSED

Customer feed back Yes

Market research Yes
Market test Yes
Component design Yes
Product test Yes
Product release Yes
Product design Yes
Equipment design Yes
production Yes
 CHAPTER # 6

ENTERPRISE E-BUSINESS SYSTEMS

1. Major application in CRM

SYSTEM EXISTING PROPOSED

Marketing and fulfillment No

Customer service and Yes
support
Retention and loyalty Yes
program
Contact and account Yes
management
Sales No

2. Types of CRM

SYSTEM EXISTING PROPOSED

Operational CRM Used inefficiently CRM software must be used

Analytical CRM No CRM software must be used
Collaborative CRM Yes CRM software must be used
Portal based CRM Used inefficiently CRM software must be used

3. Major application in ERP and cross functional approach

SYSTEM EXISTING PROPOSED

Production planning Yes

Integrated logistics Efficiently used
Accounting and finance No
Human resources Yes
Sales distribution, order No
management
 4. Business process and customer supplier information supported by ERP system

SYSTEM EXISTING PROPOSED

Manufacturing process
Production materials Yes
Order fulfillment process
Delivered orders Yes
Planning process
Customer forecast Yes
Forecast requirements Yes
Procurement process
Purchase requirement Yes
Order capture process
Returns and repair Yes
Customer orders Yes

5. Supply chain management (SCM) outcomes

SYSTEM EXISTING PROPOSED

Supply polices
Network design No Should be implemented
Demand forecast
Production procurement, Efficiently used
logistics plans
Inventory targets
Work center scheduling Yes
Order / inventory tracking Yes
Order cycle
Material movement Yes
Collaborative manufacturing
Supply chain event No Should be implemented
management
 CHAPTER # 7

ELECTRONIC COMMERCE SYSTEMS

1. Internet based technologies and E-commerce application and services support in

business processes

SYSTEM EXISTING PROPOSED

Sell side
Market product research No
Market simulation No
education
Terms negotiation No
Order receipt No
Order selection and priority No
Order billing / payment No
management
Order scheduling / No
fulfillment delivery
Customer service and No
support
Buy side
Product discovery Yes
Product evaluation Yes
Terms negotiation Yes
Order placement Yes
Order tacking Yes
Order payment Yes
Product receipt Yes
Product service and support Yes

2. Essential categories of e-commerce processes

SYSTEM EXISTING PROPOSED

Access control and security Done inefficiently E- commerce application

Profiling and personalizing
Search management
Content management
Catalogue management
must be used
Done inefficiently E- commerce application
must be used
Done inefficiently E- commerce application
must be used
No
Done efficiently E- commerce application
 must be used
Payment Done efficiently
Workflow management Done inefficiently E- commerce application
must be used
Event notification Done efficiently
Collaboration and trading Done inefficiently E- commerce application
must be used

3. As our organization is not commercial based organization so we don’t need e-commerce

applications on regular bases. Subsequently our requirements for web store and e-commerce
market place nil.
 CHAPTER # 8

DECISION SUPPORT SYSTEMS

1. Information requirements of decision makers and information characteristics.

SYSTEM EXISTING PROPOSED

Ad hoc No
Unscheduled No
Summarized Yes
Infrequent No
Forward looking Yes
External No
Wide scope Yes
Pre specified No
Scheduled Yes
Detailed Yes
Frequent Yes
Historical Yes
Internal Yes
Narrow focused Yes

2. In our organization decisions normally taken at operational management level are

structured, at tactical level are semi structured and at strategic management level decision
structure is unstructured.
 CHAPTER # 13

COMPUTER HARDWARE

1. Computer peripherals: input, output, and storage technologies. In our organization

combination of Microcomputers and Midrange computers are used.

SYSTEM EXISTING PROPOSED

INPUT TECHNOLOGIES
 Pointing devices
Keyboards Yes
Electronic mouse Yes
Track ball No
Pointing stick No
Touchpad No
Touch screen No
 Pen-Based computing
Digitizer pen No
Graphics tablet No
 Speech recognition system No
 Optical scanning
OCR No
OMR No
 Other input technologies
Magnetic strip Yes
Smart card No
Digital cameras Yes
MIRC No
OUTPUT TECHNOLOGIES
 Video output
Video monitors Yes
Liquid crystal displays Yes
 Printed output
Inkjet Yes
Laser printers Yes
Dot matrix Yes
STORAGE DEVICES
 Semiconductor memory chip Yes
 Magnetic disk
Floppy Yes
Hard disk drive Yes
Zip drive Yes
  Magnetic tape storage No
 Optical disk storage
LD- Lsaer disk No
CD- Compact disk Yes
DVD- Digital Versatile disk Yes
MO- Magnetic Optical disk No
 CHAPTER # 14

COMPUTER SOFTWARE

1. In our organization following types of programs are used for different tasks.

SYSTEM EXISTING PROPOSED

General purpose application programs

Software suites
Web browsers Internet explorer
Electronic mail MSN / Yahoo
Word processing Microsoft word
Spreadsheet Microsoft excel
Database managers Microsoft excess
Presentation graphics Microsoft power point
Personal information Microsoft outlook
managers
Groupware No
Application Specific programs
Engineering Auto CAD
Education No
Entertainment yes
System Management Programs
Operating system Windows XP
Network management Yes
Database management Yes
System utilities Yes
System development Programs
Programming language No
translator
Programming editors No
Computer aided software Pro engineer
engineering packages