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strategies adopted by the companies. The findings will also measure companies’ performance and analyse the correlation
with CRE risk management strategies. Interviews were held to gather the information by the respondents on their application
of CRE risk management strategies. Economic Value Added (EVA) was used as a tool to measure the company performance
and the results were then correlated with the mean of strategies derived from the analysis. . It was found that most of the
organisation has taken risk management as part of their corporate strategic planning.
INTRODUCTION lac (1999) corporate real estate “includes real properties that
Risk management practice emerged over the past years and is house productive activities of a corporation and primary busi-
rapidly developing as a discipline, vocation and business service. ness of the firm is not related to development, investment,
In many countries, risk management is gaining increased recog- management or financing of real estate assets. Corporate real
nition as a significant contributor in the efficiency and effective- estate includes all spaces involved in supporting a company’s
ness of an organization. In the pursuit of management excel- business and may include space for administrative and man-
lence, organizations have developed and implement strategies agement functions, manufacturing, warehousing, selling/mar-
focus in terms of vision, mission, core values and objectives. keting and distribution activities (Roulac and Manning 1999).
Risks are among the critical issues that should be undertaken
in ensuring the best performance in an organization, projects Bon et.al (1994) defined it as the management of building
or their work package. Successful achievement of objectives de- and parcels of land at the disposal of private and public or-
pends on the management of risks to ensure the optimal deci- ganizations that are not primarily in the real estate business.
sions are made to manage and control the risks. Corporate real estate is an input factor in the production pro-
cess and provides spaces to support the outputs of the firm.
Bajaj (1997) reported that if a risk is not identified it cannot be
controlled, transferred or otherwise managed. Therefore risk CRE constitutes a large percentage of fixed assets of a firm.
identification is a necessary first step before risks can be analyz- Corporate firms own a significant amount of real estate for
ed and an appropriate response determined. Executives face a operation, occupation, investment and development. CRE has
number of risks in managing corporate real estate assets. Most to be managed as an integral part of business resources man-
important are varied risks associated with property development. agement in the face of intense competition and technologi-
The risks incurred in development activities run the gamut from cal advances (Ting, 2003). In corporate real estate, the main
financing risk to physical risks to regulatory risk (Huffman, 2002). objective is to maximize the value of property no matter the
CRE risk management is rapidly being integrated into the cor- property is used as investment asset or operational asset (Ed-
porate culture. There are several risks management strategies wards & Ellison, 2004).
available to the CRE executive: due diligence, avoidance, insur-
ance, hedging and diversification. The key element to all these To assist in the classifications of CRE, Adendorff and Nkado
strategies is the identification and impact assessment of risks. (1996) identified two major types of real estate owned by a
Risk management is not a one-off activity; instead it should be firm i.e. strategic property and core property. Strategic prop-
applied continuously and rigorously Bajaj (1997). erty is real estate that firms need to own and control for its
operations and long term business strategy. Examples of such
Corporate real estate was referred to by Zeckhauser and Sil- properties are the manufacturing plants, warehouses etc. Core
verman (1981 and 1983) as the land and buildings owned by property refers to real estate that a firm needs to control for
companies not primarily in the real estate business. Compa- its existing and or future operations and for medium term
nies in the real estate business are generally taken to include business strategy. Examples of such properties are commercial,
developers, investors, and traders in real estate per se. Bans- industrial or retail facilities from which the company operates.
field (2005) defines corporate real estate more precisely as
real estate held for operational purposes, ancillary to the main RISK IN CORPORATE REAL ESTATE
purpose of a business or organization. For Manning and Rou- During the last two decades, corporate real estate managers
have gained a greater understanding of how real estate and METHODOLOGY AND ANALYSIS
associated facilities support their organizations with the devel- The data and feedback gathered from the questionnaire is
opment of tools to assist them with managing the workplaces analyzed by using SPSS 16.0 (Statistical Package for Social Sci-
and performance measures to assess their efficiency and effec- ence) program. This method is selected because the output
tiveness. (Gibson et al, 2002). from the SPSS analysis is comprehensive for this type of study.
The SPSS output is designed to give detail breakdown of the
Corporate real estate managers have long understood the con- responses in various categories and cross-tabulated them for
cept of risk. Much of their work is driven by transactions and easy reference and interpretation.
projects related to new or changing workplace requirements.
They have developed tools to ensure that these projects come in The companies’ performance is measured by using a financial
on time and within budget in an attempt to manage both the measuring tool identified as EVA. As reviewed in the literature
financial and operational risk at the single asset level. If organi- review, Boehlje (2000) claimed that Economic Value Added is
zations are attempting to manage the corporate real estate risk, a critical concept in evaluating the performance of any busi-
then they need a framework to identify the sources of risk Si- ness, which indicated that EVA allows management to quickly
mons (1999). Operational risk is for many organizations the most see in which way a company is heading and that EVA serves
common form of risk (Williams et al, 1999). Operational risk is as a good predictor of future performance. From a commer-
clearly very common since it is “the risk of loss resulting from cial standpoint, Campbell (2004) claimed that Economic Val-
inadequate or failed internal processes, people, and systems or ue Added is the most successful performance metric used by
from external events” (Basel Committee on Banking Supervision, companies and their consultants.
2003). Executives face a number of risks in managing corporate
real estate assets. Most important are varied risks associated In order to find a correlation between CRE risk management
with property development. The risks incurred in development strategies and company performance, the findings from the
activities run the gamut from financing risk to physical risks to questionnaire and company performance using EVA results
regulatory risk (Huffman, 2002). Bajai (2001) examines the risks are analyze using SPSS and Microsoft Excel for Windows XP/
associated with construction and bidding (or cost estimation) spe- Vista program. In relation with the first and second research
cifically. A number of factors enter into the decision to bid. Most objective for this study, which is to identify types of risk asso-
relevant to corporate decision makers in estimating the construc- ciated with CRE and to study the CRE risk management strat-
tion costs of corporate facilities would be such variables as the egies, it has been determined by analyzing results that were
size of the project, duration, and the state of the market. obtained from the questionnaires that have been distributed
to 40 manufacturing companies that is operating within the
Real estate development also entails significant interest rate vicinity of Klang Valley (Kuala Lumpur and Selangor). Besides
risk associated with construction loans, the effect of interest that, the results are also the compilation of answers from
rates on the demand for rental space, and the effect of inter- semi-structured interview conducted with key personnel in the
est rates changes at any future sale or refinancing. Cameron, et manufacturing. It is further discussed in the discussion section.
al (1990) illustrates various methods of offsetting interest rate
risk including the use of interest rate caps, collars and swaps. Only 7 companies out of the 25 respondents performance
However, given the multitude of activities comprising real estate were selected to be measured because they were listed in the
development, no single risk management strategy can suffice. Bursa Malaysia, hence financial performance were able to be
conducted with the availability of annual report that contains
Risks that can be incurred outside the development sphere in- financial statements. In order to establish the correlation be-
clude the financial risks incurred in leasing, purchasing and the tween the performance and CRE risk management strategies,
potential reversion of the asset; and various physical risks such the findings were analyzed using the SPSS computer pro-
as design weaknesses and site and location risks. Corporate real gramme as well as Microsoft office excel tools.
estate will also be burdened by the risks associated with the reg-
ulation of such assets by a host of local, state and national agen- The questionnaires set comprises of five (5) sections, catego-
cies (Huffman, 2002). As noted above, one of the more difficult rized as Section 1, Section 2, Section 3, Section 4 and Section
is risks are assigning accurate values to corporate real property. 5. Details of each section are as follows:-
According to Brueggeman, et al, (1990), one of management’s
greatest challenges is to capture “hidden value.” The underes- Section 1: General Information Questions
timation of corporate property assets artificially depresses share Section 2: Risk Management Practice Questions
values and can provide the incentive for hostile takeovers. Section 3: Identifying Corporate Real Estate Risk
Section 4:Application of CRE risk management strategies
In relation to the research, the main purpose of this study is Section 5: The contribution of CRE risk management in com-
actually to identify the type of risks associated with corporate pany’s performance
real estate in manufacturing companies in Malaysia. It also
aims to investigate the CRE risk management strategies. Using Expected answers were listed and the respondents need to
EVA as a measurement tool, the selected companies’ perfor- only tick at the appropriate box that provide direct answer for
mance is measured in order to establish any correlation be- the question. The respondents were also encouraged to write
tween the CRE risk management strategies and performance. down their opinion and suggestion in the given boxes.
PROBLEM STATEMENT The analysis presented below is based solely on the SPSS sta-
Although there are abundance of research papers on Risk Man- tistical analysis done on the survey feedbacks, which were
agement concept, but not many researchers are looking into the gathered from the distributed questionnaire. From this analy-
relationship of Corporate Real Estate Risk Management and risk sis, some interpretations of the data are also presented below.
management will not remove all risk from the organization; its
principal aim is to ensure that risks are managed in the most effi- SECTION 1- GENERAL INFORMATION
cient manner. Risk management is a continuous, forward-looking Respondents Profile
process that is an important part of business and technical man- TABLE 8.1 THE PERCENTAGE OF RESPONDENTS’ POSITION
agement processes that should be viewed as a positive process.
Position Number of Percentage (%)
Respondents
AIM AND OBJECTIVES
Supervisor/Managerial 8 32
The main objectives of this study are first, to identify risk as-
sociated with CRE and second, to analyse the CRE risk man- Senior Manager/ Vice 9 36
agement strategies. The study also aims to measure company’s President
performance and analyse the correlation between CRE risk General Manager/CEO 4 16
management strategies. Officer/Executive 4 16
more than 0.5, and the “Average Mean” being a 4.5, we can say For development risk strategies the most applicable strategies is
that in general all the role of CRE as listed in the questionnaire fall due diligence with mean of 4.52. The least applicable strategy
within the expectations of the survey participants. is hedging with 4.00 mean. Insurance were considered as the
most important strategy to face financial risk with a score mean
SECTION 3: ANALYSIS OF FEEDBACK ON IDENTIFYING of 4.60. To mitigate physical risk due diligence once again is the
CORPORATE REAL ESTATE RISK most applicable strategy compared to diversification. Due dili-
Similar to the above section, the analysis and discussion here gence received a mean score of 4.80 as for regulatory risk.
are based solely on the analysis done using SPSS.
Analysis of Feedback on measuring the CRE risk management
TABLE 8.8 IDENTIFYING CORPORATE REAL ESTATE RISK in Company’s Performance This section analyse the feedback
DESCRIPTIVE STATISTICS for CRE Performance Measurement basing on the statistical
Std. data obtained from SPSS.
Category Type N Mean Deviation
Design Risk 25 3.9600 .78951 TABLE 8.10 MEASURING THE CRE RISK MANAGEMENT IN
Construction COMPANY’S PERFORMANCE
Risk 25 4.6000 .50000
DESCRIPTIVE STATISTICS
Development Financing Risk 25 4.0400 .73485
Risk Description N Mean Std. Deviation
Property
management 25 3.0000 .86603 Risk Management is recognized as 25 3.6800 1.06927
risk a key unit in your organization.
Reversion risk 25 2.0400 .84063 The contributions of Risk
Leasing Risk 25 3.4400 .96090 Management in CRE have resulted 25 4.5600 .58310
in substantial savings to the
Default Risk 25 4.4400 .76811 organization.
Property Risk Management strategies have
Financial Risk management 25 2.9200 .86217 managed to bring about great
risk improvement to organization 25 4.4000 .50000
Liquidity risk 25 3.7600 .96954 performance.
Reversion risk 25 4.0400 .67577 The contribution of Risk
Design risk 25 4.2000 .91287 Management has met the 25 4.3600 .86023
Physical Risk company’s overall objective of
Location risk 25 3.9200 .86217 maximizing returns
Environmental 25 3.9600 .67577 Due to Risk Management
risk strategies, the company has
Regulatory Risk
Land regulation 25 4.0800 .81240 come up with defensive plan to 25 4.4000 .50000
risk reduce vulnerability to economic
Valid N 25 environment/
From Table 8.8, the standard deviations to all the questions are Effective and strategic risk
less than 1.0 with the narrowest being at 0.500 and the widest management can improve the 25 4.2400 .43589
company performance.
at 0.96954. This means that, overall, the survey participants do
Risk Management awareness level
not seem to differ very much in their perception of the type of risk within the organization affects the 25 3.9200 1.03763
as listed in the survey among them. For development risk, con- company performance
struction risk is deemed as the biggest threat to most companies. In general, Risk Management in
Default risk on the other hand is the major concern for financing CRE is crucial to the company’s 25 3.7600 1.09087
which is followed closely by reversion risk. Design risk came up success.
above location risk in physical category while land regulation risk Valid N 25
seems to be the major concern in regulatory department. From Table 8.10, three questions have a standard deviation of
more than 1.0 while the rest are all less than 1.0. This shows
SECTION 4: ANALYSIS OF FEEDBACK ON IDENTIFYING THE that, overall, there seem to be some element of uncertainty
APPLICATION OF CRE RISK MANAGEMENT STRATEGIES among the survey participants on these questions. With the
This section analyzes the feedback for CRE risk management “mean average” of 4.165, we can say that the list of perfor-
strategies application in an organization basing on the statisti- mance questionnaire as listed in this section fall “within” the
cal data obtained from SPSS. expectations of all the participants. Participants agree that CRE
risk management helps improve companies’ performance.
TABLE 8.9 IDENTIFYING THE APPLICATION OF CRE RISK
MANAGEMENT STRATEGIES SECTION 5: MEASURING COMPANIES PERFORMANCE US-
DESCRIPTIVE STATISTICS ING EVA
Std. To measure the companies’ performance, the EVA method has
Category Type N Mean Deviation been adopted. Only 7 companies out of the 25 respondents
Hedging 25 4.0000 .95743 performance were selected to be measured because they were
Development Avoidance listed in the Bursa Malaysia, hence financial performance were
Risk 25 4.4000 .64550 able to be conducted with the availability of annual report
Due diligence 25 4.5200 .58595 that contains financial statements.
Insurance 25 4.4400 .71181
Hedging 25 4.2400 .66332 TABLE 8.11 COMPANIES EVA
Financial Risk Avoidance 25 4.2400 .72342 2006 2007 2008
Due diligence 25 4.2800 .73711
Insurance 25 4.6000 .50000 Engkah 2,481,426 4,132,276 (4,228,922)
Physical Risk Due diligence 25 4.5600 .50662 TopGlove 63,247,270 11,226,720 (3,902,570)
Diversification 25 4.3200 .47610 Ajiya (1,244,717) (10,143,884) 3,936,519
Regulatory Risk Due diligence 25 4.8000 .40825
Valid N 25 KBB 60,090,930 28,274,365 12,342,348
SilverBird (3,576,602) 3,737,887 (33,262,427)
From Table 8.9, the standard deviations to all the questions Prestar 27,494,082 1,271,062 (63,012,136)
are less than 1.0 with the narrowest being at 0.40825 and the Table 8.11 shows the EVA for each company for 3 consecutive
widest at 0.95743. This means that, overall, the survey partic- years. The EVA is calculated as the difference between the Net
ipants do not seem to differ very much in their perception of Operating Profit after Tax and the opportunity cost of invested
the type of risk as listed in the survey among them. Capital.
CONCLUSIONS
This research study is an attempt to look into CRE risk man-
agement in the manufacturing industries in Malaysia where
identifying types of risk and risk management strategy are
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