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K-GQK-1 Department

+49 5361-9-33625 Telephone


+49 5361-957-33625 Fax
Andreas.henneick@volkswagen.de Email
01.04.2011 2. Version

Quality Technical Requirement (QTR)


In line with VDA 6.1 content 07.2 (DIN EN ISO 8402/3.10)

Henneick, Andreas K-GQK-1/2 Date: 23.06.2011


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A Contents

QUALITY TECHNICAL REQUIREMENT (QTR) 1

A CONTENTS 2

B INTRODUCTION 3

B.1 Objective 3

B.2 Content of the QTR and areas for validation 3

B.3 Abbreviations 3

B.4 Version Tracking 4

C GENERAL 5

C.1 Background 5

1 Project 6

1.1 Project 6

1.2 Project proposition 7

2 PRODUCT DEVELOPMENT 7

2.1 Systems 8

2.2 Development / Design / Engineering 8

2.3 Manufacturing of Prototypes / Initial Samples and Tooling Manufacturer 8

2.4 Validation Testing 9

3 SEMI-FINISHED GOODS / COMPONENTS (GOODS INWARDS PROCESS) 9

3.1 Warehouse 10

3.2 Sub-suppliers (2nd tier) 10

3.3 Testing / checking of series production parts 10

4 PROCESS / MANUFACTURING / PRODUCTION 11

4.1 Development of the manufacturing process 11

4.2 Traceability 11

4.3 Inspection- and test equipment, gauges 12

5 PRODUCT 12

5.1 Check of critical features of the final product 12


Henneick, Andreas K-GQK-1/2 Date: 23.06.2011
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B Introduction

B.1 Objective
The objective of this document is to aid the selection of the best suppliers to guarantee quality
and quantity of the product during the life span of the project. In addition, it gives the supplier
and the costumer the confidence that all requirements and prerequisites of the customer are
taken into consideration.

B.2 Content of the QTR and areas for validation


It is the responsibility of the quoting supplier that the completed, written document is handed to
the Purchase department together with the quotation.

B.3 Abbreviations
Abbreviation / Explanation / description
technical term
0S 0 – Series Phase, Nil - Series
The 0 - Series shall ensure that before the start of production of a new prod-
uct, all the parts fit together in the assembly and assess the dimensional as-
pects of a part. The function of tools, checking fixtures and equipment is test-
ed under series production requirements. The 0 - Series contains the com-
plete production run as a trail run of the series production phase. This phase
shall only be built with parts out of series tooling.
2nd tier, 3rd tier Sub supplier of the supplying supplier or assembly supplier
BTV Supplier Quality Engineer (Bauteileverantwortlicher)
BZD Documentation of build status (Bauzustandsdokumentation - additional Link)
Cp/ Cpk Process capability index, a number to assess a process statistically
D- Characteristics Characteristics of a product which are mandatory to document
FS/GS Forward Sourcing / Global Sourcing
HIS Manufacturer initiative software (Herstellerinitiative Software)
HW Hardware
JIS Just In Sequence
JIT Just In Time
KTL Supplier Quality Manager of the producing plant (Kauf Teile Leiter)
KVS Engineering maintenance system (Konstruktions Verwaltungs System)
N/A Not Applicable
NOLIS Online Standards System (Normen-Online-Informations System)
OEM Original Equipment Manufacturer
PEP Product Emergence Process
PSK Product Steering Group (Produkt Steuer Kreis)
PVS Production Validation Series; it is aiming to get last commitment to the assem-
bly of parts. The Assembly has to done under series representative processes
with series tooling parts. (Produktions-Versuchs-Serie)
QPL Quality- Project Leader

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Abbreviation / Explanation / description
technical term
QPN Quality Programme of New Parts - an VW extract from Formel – Q Konkret
(Qualitätsprogramm Neuteile)
R&R Repeatability and Reproductive capacity
RVS Rechnerverbund system - Computer connection system
SC significant criteria; critical criteria; weighing of characteristics in the statistical
CC process control
SOP Start of Production
SPICE Simulation Program with Integrated Circuit Emphasis;
Software to simulate analogue, digital and mixed electrical circuits
SW Software
TBT Stock in plant date (Teile Bereitstellungs Termin)
TLD Technical Guideline Documentation (Technische Leitlinie Dokumentation)
VCI Volatile Corrosion Inhibitor
VDA Verband Deutscher Automobilindustrie e.V.
VFA Pre Series Release Engine (Vorserien Freigabe Aggregat)
VFF Pre Series Release Vehicle (Vorserien Freigabe Fahrzeuge)

B.4 Version Tracking

Version Change Date


2.0 Improvement / Creation to QTR Version 2.0 01.04.2011
2.1 Improvement / addition of questions 01.06.2011
2.2 Clarification of questions 01.07.2011
2.3 Effect in the case of „Red or NG“ Result 11.12.2012

Henneick, Andreas K-GQK-1/2 Date: 23.06.2011


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C General

C.1 Background
The aim of the QTR is that the offer, based on the following questions, is checked for plausibil-
ity, completeness and feasibility (see formula-Q-Specifically, at www.vwgroupsupply.com).
The quoting supplier is obliged to make all necessary documents available before the nomina-
tion

C.2 Procedure
The supplier shall be notified by the purchase department to complete the QTR documentation.
This will be subject to a deadline which will be in line with the quotation. Delays in the comple-
tion of the documentation will automatically lead to escalation and in the worst case exclusion
from the procurement process.

All questions are mandatory. Questions with one asterisk (*) require a detailed answer and if
they cannot be answered appropriately, it will lead automatically to a degradation (Red). Ques-
tions with a double asterisk (**) are related to software developments. Questions which are not
applicable have to be marked accordingly with N/A.

After the submission of a completed documentation, an internal, cross functional validation and
verification will take place. After the review, the supplier may be invited to present the documen-
tation. Documents, which are not sufficient or complete, go back to the supplier for improve-
ment. Volkswagen AG holds the right to request the data for future reference, if necessary.

C.3 Results

The result, based on the information submitted will be re-presented to the supplier qualitatively
(green / red or the pass / fail). The supplier is expected to sign the result sheet. A Supplier with
“Red” or “fail” result will not be considered for nomination. The QTR results sheet will influence
the procurement process and will be part of the nomination letter.

Henneick, Andreas K-GQK-1/2 Date: 23.06.2011


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1 Project

1.1 Project
The supplier must nominate a project leader, who will ensure a successful start of production
(plus 90 days). This person will apply the Qualification Programme of New Parts (see Formel Q
Integral “New Parts Development System”) and present it to the customer in line with the pro-
gramme.
The name, function and deputy of the project leader must be reported to the Quality department
of the leading sampling VW Group plant and to the Supplier Quality Engineer (BTV).
The supplier is responsible for showing the internal and external capacities for simulation, man-
ufacturing and development and series tests, according to the scope of the technical specifica-
tions designated by the customer. They must show this with their project planning and proof that
they can fulfil the technical requirements, volume and timing schedules.

No. Question Explanation/ documents / references

Offered volume What is the volume offered - in line with


1a)
RFQ+15%, number of shifts / per week
Feasibility Study Is the product feasible to manufacture -
• Comparison of the technical concept evidence shown of feasibility study, high-
in line with the bid specification, light main issues, Answers are :
• list top feasibility issues and who’s Yes, feasible - evidence
1b)*
responsible to resolve these issues Partially feasible, with changes, evidence
with OEM Not feasible , evidence
• if applicable show changes required
to the bid specification
Detailed timing plan (Stock in plant date Timing plan understood, in line with project
for PVS, 0-Series and SOP) + VFF/VFA milestones - including Note status, BMG
and 2DP sign off, maturation timing
1c)* Overview to be shown - voiced over timing
- critical phases to be elaborated on verifi-
cation of feasibility / reality of timing plan of
groups standard
Available/planned capacities of the com- How does the project workload fit into your
pany in the departments of the develop- current develop / production capacities.
ment and production Breakdown by utilisation percentage vs.
• Include parts per day / shift per week required percentage
for production, production equipment,
1d)* tooling and inspection new or already
in production
• Spare capacity for the above
• For "green field projects" Back-Up
solutions

Layout and location of the suggested Plant location and layout available to be
1e) plant / manufacturing location including shown ( Reference to timing plan for new
company infrastructure equipment)

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No. Question Explanation/ documents / references

Reference of similar already developed Does the company have experience in this
1f)* and products / carried out projects type (or similar) parts, show evidence of
similar parts
Name of project leader (complete project, Is the project manager known and what is
1g) SW dev. /HW dev. etc. Inclusive the list- his/her experience
ing of experiences as a project manager)
Amount of projects, which are currently How many projects does the project man-
1h) worked at by the project leader ager run - throughout the timeline of the
project
Detailed organisation chart of the overall Project team org chart showing tasks, re-
project team (tasks, responsibilities, per- sponsibilities and percentage of time allo-
1i)
centage of project involvement and loca- cated to project - over the timeline of the
tion of team members) project
Flow chart and systems for processing of Process flow for implementing engineering
1j) engineering changes changes (incl. examples of systems / doc-
uments)
1k)* Agreement project proposition See 1.2

1.2 Project proposition

Question Possible documents / references


Was the technical concept already pre-
1.2a) sented in detail to the responsible engi-
neering department and approved?
Has the supplier agreed to the Concept -
1.2b)
Responsibility Rate (KV – Rate)?
Have the drawings and CAD data creat-
ed during development phase been in
1.2c)
accordance with standards VW99000,
VW01058?
Are patent rights of the supplier affect-
1.2d)
ed?
Responsibility for customer nominated /
1.2e)
directed supply parts

2 Product development
The supplier has to fulfil in line with the technical requirements of the bid specification basic
requirements in the area of product development.
The below listed questions blocks shall cover the main topics of the responsible design engi-
neer.

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Further requirements, which are engineering specific, can be found under:
• B2B supplier platform, Area “R&D Services“:
https://sso.volkswagen.de/portal/myvw/b2b/fedl.html

2.1 Systems

Question Possible documents / references


Listing design and development software o Simulations software
which are compatible with the VW Guide- o Version
lines
2.1a)
E.g. Catia V5 / Pro-E in line with VW-
standard 01054 and current Releases at
VWgroupsupply.com
Available systems for secure long dis-
2.1b) tance data transfer (incl. availability of
HyberKVS / RVS/Fussion)

2.2 Development / Design / Engineering

Question Possible documents / refer-


ences
Listing of planned / available internal and external
personnel working in the development department,
especially planned for this project ( e.g. for CAD
2.2a)
development, component simulation, where appro-
priate software/hardware development, number
and percentage of share)
Assessment of the Software - Development pro- o Formel-Q Fähigkeit Software
cess on the basis of the HIS* Software, supplier o Company basic requirement
2.2b)** self assessment software
www.automotivespice.com
Was the SW product developed inline with the HIS o Formel-Q Fähigkeit Software
Source Code Metrics? (Formel Q Capability Soft- o Company basic requirement
2.2c)** ware, VW AG basics request software, software
www.autospice.com) www.automotivespice.com

2.3 Manufacturing of Prototypes / Initial Samples and Tooling Manufacturer

Question Possible documents / refer-


ences

Henneick, Andreas K-GQK-1/2 Date: 23.06.2011


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Question Possible documents / refer-
ences
Elaborate on used technologies (Tools, material) Details on what technologies
and internal / external available equipment / tooling will be used for pre-series
2.3a)
for the production of pre series parts parts, i.e. prototype parts, small
series tools, different materials
Listing of the tools (incl. tooling concept), facilities, Is there a list of required tools,
available capacities in the tool maker fixtures and jigs are included in
the quote (toolmakers identi-
2.3b)*
fied, experience with tool mak-
er, rating / certification) – refer-
ence to part numbers
What possibilities of the manufacturing-simulation What manufacturing simula-
2.3c)
(internal/external) are available tions are planned

2.4 Validation Testing

Question Possible documents / references


Listing of internal and external (Name service pro- Has the required testing been
vider) available development equipment and com- identified and made clear if in
pletion of test requirements: house or external sources are
2.4a) Function tests required, if so who will do what,
Life cycle tests accreditation, capacity (TL, PV
Environmental simulation and Component meas- and BMG testing ready)
urement (Laboratory)

3 Semi-finished goods / components (Goods inwards process)


Raw materials have to be controlled by the suppliers. Checks can only executed with own
equipment or in a Laboratory, which is certified in line with ISO 17025. The Volkswagen AG
reserves the right of counter checking parts. During the quotation phase, the quoting supplier
has to show his material suppliers (suppliers and equipment) as well as their capacities for the
project.

Henneick, Andreas K-GQK-1/2 Date: 23.06.2011


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3.1 Warehouse

Question Possible documents / references


Goods inwards warehouse (Layout, capacities and o Control plan for the Goods
technical facilities of the warehouses with specifica- inwards process
tions to climatic conditions), Packaging concepts o Show bought in specific re-
3.1a) for critical parts of the 2nd tier supplier quirements
o Storage external / external
service provider

3.2 Sub-suppliers (2nd tier)


It is the responsibility of the supplier who supplies directly to Volkswagen to guarantee the quali-
ty of their suppliers during the development of the project, start-up and series production. Any
modification to this rule (for example, suppliers assigned or directed) must be discussed in the
quotation phase. The supplier has to determine on how to guarantee the feasibility of tooling,
equipment and software.

Question Possible documents / references


Listing of the bought parts that include: sub- Listing of sub suppliers in line
supplier (2nd tier), semi finished product, raw ma- with Formel Q - Capability (see
terials, components, Series tooled parts, certifi- B2B-Platform) incl. audit ratings
3.2a)*
cates (VDA, ISO/TS 16949), audits of other and accreditation of proposed
OEM's, assessments of the QA and production sub suppliers
capacities
Process of tracking of critical sub-suppliers and Qualification programme
3.2b) components throughout the project (also with Escalation principal
software)

3.3 Testing / checking of series production parts

Question Possible documents / references


Internal and external Laboratory capacity
Test facility / equipment relevant BMG parts
3.3a)* Test facility / equipment throughout the series
production (COP testing)
Listing of internal / external share
Present the necessary inspections in a control Inline with VDA 4.3 and 6.1
3.3b)
plan

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4 Process / manufacturing / production

4.1 Development of the manufacturing process


It is the responsibility of the supplier to create a conclusive manufacturing concept, which guar-
antees and controls all part specific characteristics to be correct. If already available equipment
and strategies are used an additional point of lessons learned has to be included and present-
ed.

Question Possible documents / references


Layout of the manufacturing and logistics Production/Logistics layout showing
concept (incl. personnel use per station/line) operators and material flow, consider
4.1a)* and tooling concept stations (automatic, semi automatic,
manual), TAKT timings, shifts and
PFMEA, cavities
Preliminary completed working plan (Pro- Goods inwards check process
duction plan plus control plan) for raw mate- Skip lot procedure
4.1b)* rial, bought part processes (incl. laboratory,
Control plan
reliability checks, material recycling and tim-
ing diagram of the processes)
Availability of equipment/tools incl. workload Equipment / Tooling used solely for
for other components (please include all VW, Audi, Skoda, Seat, BY
4.1c)* required operating / production equipment) Equipment / Tooling availability from
VFF onwards

4.2 Traceability
The supplier is responsible for ensuring traceability, origin, their storage, tests and distribution of
the purchased raw material / components (HW/SW, charges) and each process, as well as dur-
ing each project phase. These same considerations apply to reworked components.

The changes in engineering level must be documented in line with the Formel Q Konkret pre
series documentation incl. part history. All relevant changes, the volume of parts and their per-
formance must be identifiable to the produced amount of parts.

Question Possible documents / ref-


erences
Presentation of the traceability dependent on the manu-
4.2a) facturing process (incl. consideration of the components,
e.g. charge, day, shift, part)
Control of technical changes during pre series (Part His- In line with Quality Docu-
4.2b) tory) mentation for Pre Series
Phase - (B2B)

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4.3 Inspection- and test equipment, gauges
The supplier is responsible, to show a checking concept for all critical / functional part character-
istics. The capability for the control devises has to be proven (e.g. R & R - Repeatability and
Reproductive capacity, VDA, incl. Variable checking fixtures)

Question Possible documents /


references
Listing of all (planned) test equipment and gauges for the
determination of the product properties shown in the con-
trol plan and agree with relevant VW AG responsible
4.3a)* Quality department
• For new equipment is this included in the overall
project timing plan
• included part to validation gauging

5 Product

5.1 Check of critical features of the final product

Question Possible documents /


references
Process to analyse defects according to VDA "Defect
5.1a)
analysis field" (internal/external)
Check of critical features of the final product – end of line
checks – to be agreed with Volkswagen Quality
5.1b)*
If applicable D-TLD Requirements are fulfilled (DTLD Au-
dit rating and completion date)
Logistics packaging o ESD
5.1c)
o VCI-packaging

NOTICE: The answer of every question is obligation. Not to be able to be answered questions
with a star (*) that one, operate automatically to the devaluation (Red).
Questions with a duplicate star (**) refer to software development.
Questions not valid are with to answer n/a

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