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It is my pleasure to report on Ms. Julie Boino’s completed internship with the Federal Aviation Administration’s
(FAA) Designee Standardization Branch (AFS‐640). The branch is responsible for providing training to citizen
representatives of the FAA Administrator (more commonly referred to as designees). Designees have widely
varying roles within the FAA ‐ from pilot and mechanic examiners to engineering and airworthiness
representatives. AFS‐640 is charged with providing training to designees that emphasizes a standardized
approach to examination, evaluation, and assessment by appointed designees.
As Julie’s internship supervisor, I discussed with her those aspects of AFS‐640’s training that needed the most
attention and would be best served by her efforts. We agreed that she would concentrate her work in two main
areas: The Interactive Plan OF Action Development Guide (aka “POA Builder”) and training objectives revision.
The soon‐to‐be implemented POA builder is an interactive, online training module that guides applicant
Designated Pilot Examiners (DPEs) through the process of developing an FAA mandated written plan of action all
DPEs must use while performing examinations. I briefed Julie on the intended structure and necessary
components and provided her a storyboard with which to work. After an initial meeting between Julie, a pilot
SME, and myself, Julie worked independently to bring the POA Builder concept to reality. During that time, she
periodically consulted with the SME and briefed me on the outcomes. The finished product is exactly as I had
envisioned; it will greatly enhance DPE understanding of proper POA construction and assist them in creating
functional POAs of their own.
Julie also did a tremendous job “renovating” our various course objectives. The legacy objectives did not
accurately reflect nor represent knowledge, skills and abilities students should possess at course completion.
Falling wholly within the cognitive domain, few of the objectives addressed the appropriate level of learning.
While evaluation is a primary function of designees, AFS‐640 actually trains to the application level, that is, we
teach them how to evaluate in a standardized manner. The knowledge that forms the basis for evaluating
(evaluation‐level knowledge) comes from prior learning and experience. Across 25 discrete courses, Julie
revised 102 deficient and/or defective objectives. Our course objectives now properly and effectively convey
training intent and expectations to students and provide a solid framework to guide future revision work and
development of test items that accurately assess learning outcomes.
Work performed is generally judged on quantity and/or quality. While not necessarily mutually exclusive
measures, within a fixed completion time period there is often a tradeoff: quantity may be, to some degree,
sacrificed in order to produce quality results or vice versa. The quantity of work Julie did over a relatively short
period of time is, in and of itself, nothing short of phenomenal, and the quality exceptional.
I conclude with my thanks for allowing Julie to assist AFS‐640 to satisfy her internship requirements.
Very best regards,
Tony Marci
Instructional Systems Specialist
Designee Standardization Branch
405.954.0544
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