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3. Develop a vision and strategy
4. Communicate the change vision
Introduce new practices:
5. Empower a broad base of people to take
action
6. Generate short term wins
7. Consolidate gains and producing even more change
Ground the changes in the culture, and making them stick:
8. Institutionalize new approaches in the corporate culture
The future is coming so fast, we can't possibly predict it; we can only learn to respond
quickly."
– Steven Kerr
m
pe
tit
iv
e
ch
an
gi
ng
en
vi
ro
n
m
en
t
±
fo
rc
eo
rg
an
iz
ati
on
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to
ch
an
ge
C
ha
ng
e
or
di
e
M
od
el
s
of
T
oy
ot
a,
Ta
ta
Types of Change
Or
ga
ni
za
tio
n
v/
s
Su
b-
Sy
st
e
m
Tr
an
sf
or
m
ati
on
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In
cr
e
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en
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R
e
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ial
v/
s
D
ev
el
op
m
en
tal
U
np
la
nn
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v/
s
Pl
an
ne
d
Change Types
T
yp
eI
T
ha
t
w
hi
ch
is d
on
e t
o
us.
T
yp
e
II
T
ha
t
w
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we
do
to
ou
rs
el
ve
s.
T
yp
e
III
T
ha
t
w
hi
ch
we
do
to
ot
he
rs.
(C
ha
ng
e
Pe
rc
ep
tio
n
M
od
el
by
Pe
ter
de
Ja
ge
r)
Organisational Change
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