Luciano Cavalheiro

Address: Av, Cardeal ArcoVerde, n, 2249. Brazilian

Zip Code: 05407-003 Single
City: Pinheiros Birth Dt: 02/08/73
State: São Paulo
Country: Brazil
Mobile Phone: 55 11-964740834
WhatsUP: 55 11-964740834
IPhone FaceTime: 55 11-964740834
Skype: lucavalheiro@live.com
E-mail: lucavalheiro@live.com

Solutions Architect Cloud Computing

Academic Background
University Of Oxford
Business Innovation

Getulio Vargas Fondation

Master in Administration of the Companies with emphasis Technologic
Information

Getulio Vargas Foundation

MBA Business Management Economics Strategy

Paulista University
System Information

Languages

English:
Advanced

Spanish:
Reading – Good;
Comunication – Good;

International Experience

CEBIT 2013-Germany - IBM - Presentation of Innovation in Cloud Computing;

Hands On – CA University / CA World - USA – Update on Management

Products;
 Certifications

Certified TOGAF 9 – Architect;

Certified ITIL Foundation;
Certified Cloud;
Certified COBIT 4.1;
MCSE Enterprise Windows 2003, 2008 e 2012 Cloud Network;
Information Security(ISACA);
Certified ISO 20.000;
Certified SO 27.000;
Automation Tivoli IBM;
SCE Plus Certified;
IBMBlueMix Cloud;
PMP. Certification scheduled to August 2016.

Academics Experience

Togaf´s professor and directing students to certification;

Trainning Consulting;
Cobit's professor and directing students to certification;
Trainning Consulting;
ITIL's professor and directing students to certification;
Trainning Consulting;
Microsoft's professor and directing students to certification;
Trainning Consulting;
ISO27.001 and 20.000's professor and directing students to certification;
Cloud Computing's professor;
Impacta Tecnologia;
Project´s professor and directing students to certification;
Impacta Tecnologia;
Mathematics Financial with HP12c and Excel;
Impacta Tecnologia;
University professor at UNIP in Computer Engineer;
 Resume

Company TMF/PWC Brazil

Time 08/2015 at moment
Job Title Solution Architect Cloud Hana and SAP Project
Activities Architect and business manager service technology, ECC, PI, GRC,
NFE, NFE BR, Block K, Technical Note, CET and ICMS Sharing.
Understanding of all SAP Landscape.
Cloud Hana SAP and business development, enterprise architecture
and project management. Focus on delivering quality and good
relationship.
Use of customer proprietary methodologies adapting best practices
with TOGAF for architecture and PMI for projects with ASAP, ASA380
with SAP Solution Manager.
Architecture of the physical environment of SAP ECC, SD, MM and
PP in an environment of physical servers to Cloud SAP Hana with
Java. Survey requirements for As Is and To Be in order to be assertive
in the proposed SAP Hana Cloud PAAS. Knowledge in Java, Hadoop,
.Net and C+ and XML.
Solid Knowledge in Project Integration Management, Scope
Management, Project Time Management, Cost Management,
Management, Human Resource Management, Risk Management,
Procurement Management, Stakeholders Management,
Communications Management.
 Resume

Company IBM Brazil

Time 07/2008 at 2/2014
Job Title Cloud Computing Architect
Activities - Knowledge of the structure and agility to navigate in organizations
both technically and executively the company.
- Experience in high complexity services architecture for
systems design, infrastructure, creation, modification, integration,
legacy systems, third-party, functional and non-functional design,
and operational validation. Solid knowledge in understanding the
internal and external customer business needs, approach the
exploration of needs, development agreement with
stakeholders and follow up the implementation or transfer,
ensuring support architected, transfer and support in creating scope
of delivery goals for the project. Monitoring the Ongoing.
- The whole process of architecture and designs were created in his
own style and with TOGAF standards development, are the tools;
Account Profile, Actor, architectural Decisions, Architecture Overview,
Business Directing, Component Model, Estimation Report, Project
Definition, Requirements Matrix, Service Model, Standards, Strategic
Roadmap, Standards, Use Case, System Context, Use Case, Viability
Assessment. Also in Architecture developed automated processes,
systems architecture, UML, BPMN, IASA, Zach man, Web services.
Analytics with IBM SPSS.
- - Professional with solid knowledge in PMBOK and best practices of
the world on projects such as BSI of England and RBC, Brazilian
Reference Competency in projects.
- Create value for the industry with the development of automated
processes, using market processes, adapting them to the internal
process model. Generate innovation to have a competitive
environment with more agility, efficiency and profitability with
adherence to professional tools and software. Responsible for
generating controls, monitoring processes, dashboards, reporting and
continuous improvement.
- Design and Cloud computing solution, understanding, adequacy of
internal and external processes.
- Architecture specification for datacenter and Private Cloud Public
when it comes to space, air conditioning, location. Virtual Sizing for
CPU, memory, disk and network to create a CPD Cloud with SCE
Plus and Softlayer;
Drawing infrastructure solution end to end, servers, networks, Bare
Metal, virtual, cloud IaaS and SaaS, public and private.
- Experience in Cloud Virtualization; Vmware, KVM, Zvm, PowerVM,
HiperV and Citrix, Open Nebula and Open Stack
- Architecture and projection to replace all 4 Citrix servers to version 5
 in a major bank.
- Understanding of the entire messaging network and MQ, Websphere
Message Broke and the banking process for improvements in
performance and performance of the banking system.
- Solutions and Outsourcing in creating high performance.
- Drawing, designing and implementing end to end process with ITIL
Service Center, Change Manger, Delivery and monitoring tools.
- Adhering to the process Products: Tivoli Monitoring, MQ, HIS, and
decides to climb Mainframe, DB2, Webshere, SCOM, Citrix, Oracle
application. Change Management, Service Manager.
.

Resume

Company Principia Software – Trends Engenharia

Time 11/2007 at 5/2008
Job Title Consultant - IT Manager.
Activities - Management and implementation of Service Desk in ITIL and
COBIT. Contract management, documentation generation to direct
the service desk area to good customer service. Incident
management, problem, configuration, CMDB and Change
Management. Monitoring, messaging and automation of bus
corridors in São Paulo. Monitoring, Smart City City meadows.
Service Delivery, Monitoring of SLAs and KPIs KGIs.
- Security Policy and Management and Architecture Infrastructure
Information Technology with standardization and concepts of ISO
20000, ITIL, COBIT, PMI, BSM, BPM and acronyms with
Compuware VantageView products, MOM 2005 and 2007, SMS
2003 and System Center 2007 Computer Associates Unicenter
NSM and DashBoard.
- WEB Portal IT project management, inventory, remote
management, content management, SLAs, implementing and
managing help desk management, information security,
management and implementation of delivery -. ITIL and PMI
methodology was adopted to manage the site supra.
- Exchange, database management, Oracle and SQL with the
application server management from Computer Associates.
- Management of web servers;
-Knowledge in the following management tools;
-Platform Microsoft; Windows Server 2003 and 2008, FireFront
2007 Anti-Vírus, SharePoint Portal 2007, Project Server 2007,
MOM e SMS, SQL Server 2005.-Plataforma Compware; Vantage
NetWork, Vantage Server, Vantage Client, Portal VantageView.
Company Agnus Informática
Time 9/2003 a 6/2007
Job Title Specialist Consultant
Activities - Prospecting and customer service, identifying opportunities for
new business development projects in sales according to customer
needs, negotiating proposals, organization and monitoring of
implementation of contracts and conducting visits of relationship.
Knowledge of contracts and documentation post-sales and pre-
sales.
-Management and Architecture Infrastructure Information
Technology with standardization and concepts of ISO 20000, ITIL,
COBIT, PMI, BSM, BPM and acronyms with Compuware Vantage
View products, MOM 2005 and 2007, SMS 2003 and System
Center 2007, Computer Associates Unicenter NSM and Dashboard.
- WEB Portal IT project management, inventory, remote
management, content management, SLAs, implementing and
managing help desk management, information security,
management and implementation of delivery -. ITIL and PMI
methodology was adopted to manage the site supra.
- Management Server (NT 4.0, Windows 2000, NOVELL, LINUX
(UNIX, AIX, HPUX, Solaris, UnixWare, Open Server,;
- Managing Exchange servers, database management, Oracle and
SQL application with Computer Associates.
- Management of web servers;
Knowledge in the following management tools;
- Network Management;
- Agents of artificial intelligence heuristics;
-Nokia Firewall, Intrusion, Net screen;
Concepts-in routers and switches Cisco, Nortel, Network Appliance,
lucent;
Network-Wireless Wi-fi Hotspot, 802.11 a, b, g, i, n;
-Network Wi-max;
Platform-Microsoft; Windows Server 2003 Antivirus Fire Front 2007,
SharePoint Portal 2007, Project Server 2007, MOM and SMS, SQL
Server 2005.
Platform-Compuware; Network Vantage, Vantage Server.

Company Recognition Companhia Brasileira de Automação Bancaria

Time 5/2001 a 8/2003
Job Title Technologic Specialist
Activities - Projects eBusiness, Business Intelligence; CRM, ERP, KM, SCM
and web portal.
- Management Server (NT 4.0, Windows 2000, NOVELL, LINUX
(UNIX, AIX, HPUX, Solaris, UnixWare, Open Server, Tandem,
CompaqTru64Digital);
 - Management of web servers;
Knowledge in the following management tools;
- Network Management
- Agents of artificial intelligence.
-Nokia Firewall, Intrusion, Net screen,
Concepts-in routers and switches Cisco, Nortel, Network Appliance,
lucent.
-GED and Workflow Management (Picture).

Company COMPUTER ASSOCIATES “ CA”

Time 02/98 at 04/2001
Job Title System Engineer
Activities - Projects eBusiness, Business Intelligence; CRM, ERP, KM, SCM and
web portal.
- Installation Server (NT 4.0, Windows 2000, NOVELL, LINUX (UNIX,
AIX, HPUX, Solaris, UnixWare, Open Server, Tandem,
CompaqTru64Digital);
- WEB Portal Servers;
Advanced knowledge in the following management tools;
- Unicenter NSM
- Service Desk AHD
- Unicenter TNG 1.0 / 2.0 / 2.2 / 2.4;
- Web Management Option Manager (WEB);
- Network Management Option Manager (networks);
- Performance Agents (Agents to monitor the performance of servers
working in parallel with Neugents);
- Neugents (Agents to work with artificial intelligence);
- Remotely Control Option (for remote management tool);
- Asset Management Option (Software Inventory on all computer
platforms);
- Software Delivery Option (Tool for package delivery, remote
installation of software);
- Arc Serve (Platform Unix, Intel and Novell Storage software);
- Alexandria (in Software Storage HPUX);
- Inoculan (Antivirus Software);
- Eureka Jasmine (Software for creating web portal);
- ManagerIT (monitoring software in Database, Oracle, Sybase,
Jasmine, Ingres, SQL Server);
- Frame Relay Option (Tool for measuring network statistics Frame
Relay);
- Help Desk (Software for Help Desk Management);
Acting with the above products in various sectors such as pre-sales,
post-sales and support.
 Projects

Customer Santander Bank

- Open Business Architect and designer of the solution Cloud

Computing Cloud bank with IBM.
Create business proposal, implementation, monitoring security
firewalls, servers, networks and applications. Event consolidation and
taking action scripts for the datacenter environment.
Architect, Requirements, project and Implantation of the Private Cloud
project for Santander, architecture design and new business within the
Cloud. Transformation 400 physical servers to Cloud with processes,
catalog software inherent to the client.
Merger between Santander and Real bank, adequacy of processes,
people and products, supporting the outsourcing of bank monitoring of
business processes of the bank as SPB, Internet Banking, Payroll,
messaging as a whole, the infrastructure layer up to the application.
Creating a monitoring center for the bank, end to end monitoring of your
business environment. Support for new businesses, creating new
processes, adapting products, analyzing functional and non-functional
requirements to generate new scripts to monitoring and automate.
Business architecture, systems and infrastructure with TOGAF
methodologies, ASA, Zach man, UML and BPMN. Tutorial Big Data and
SSPC project.

Customer Generali Rio de Janeiro.

- Prospecting the business of Cloud Computing, understanding the

need, solution design, demonstration of Cloud Services Softlayer,
monitoring of closing the sale.

Customer Arcellor Mital.

- Understanding of the RFP, viability of the business, solution design

and presentation at the opening of the proposed transformation of the
development environment for cloud services. Design and deployment
solution for datacenter monitoring, monitoring of servers, firewalls,
routers, switches and applications.
Customer Gerdau

- Sale at public Outsoursing Cloud contract with SCE + lifting of

machines to calculate and enter the values in the Cloud contract.

Customer TV Globo do Rio de Janeiro.

- Opening of sales for the entire cloud development environment Globo,

understanding the business, transfer of 400 physical servers to Cloud
publish and calculation of capex to opex.

Customer FIAT

- Project management in the following tools:

- Agents for SAP monitoring NT and UNIX environments;
- Agents for monitoring ORACLE on NT and UNIX environments;
- Agents for SQL monitoring.
 Courses

Business Course

- ITIL Foundation Certified.

- COBIT 4.1 Certified.
- Preparation for PMP.
- Emotional Intelligence Institute (Dale Carnegie)
- Influence and Leadership Institute (Dale Carnegie)
- The Habits (and lecture course with Stephen R. Covey)
- The 7 Habits (Covey Franklin Institute)
- Project Management PMI (Project Management Institute Education Foundation)
- Lecture concepts and ISO 20000
- Lecture in sales with Carlos Alberto Julio (HSM)
- Cloud Computing
- Solution Architect
- SSPC Course

Technical Courses

- Tivoli and Cloud Engineer

- Smart Cloud IBM
- Softlayer IBM;
- IBM Blue Mix Cloud
- Amazon Cloud
- MSCA, MCSE Windows 2003, MCITP 2008, MCSE Cloud 2012.
- Share Point Portal Microsft.
- VantageView Server, Network, and Aplication Probe Compuware
- Pre-Sales ChangPoint Compuware
- ForeFront 2007 - Specialization in Microsoft Security Antivirus.
- Windows Small Business Server (Windows2003, Exchange, ISA and Sharepoint)
- Unicenter NSM
- Service Desk - E-trust
- Networks Wireless Wi-fi, Wi-max and Mash
- Solaris 2.7 / 2.8
- Asset Management
- Hands-on Checkpoint Security
- Physical Network Structure
 Personal and professional profile

Professional Profile: I am an innovative person who learns very fast and also great
adaptation to the hybrid fields. My greatest virtue is to achieve synergy with the
client detecting their real needs and blunt their technological shortcomings.

Personal Profile: I have get plans to make logically and emotionally with a lot of
strategy, tactics, implementation, prudence and respect. Like to play chess, play
guitar, write music score and read books on business large business gurus. Keep
me up to date technologically and culturally.

Personal and professional mission

Emotional maturity, interdependence, resilience, teamwork, ethics, balance,

sustainability, service and innovation.