e-Studio 306LP Electrical Troubleshooting Guide

Overview
If you are experiencing symptoms such as locked up control panel, dead machine, etc, use the following pages to isolate the problem down to a
board or component. Each step builds on the previous step. If you do not get the symptom associated with the step you are on, the problem is
associated with the board or components that were just added.

This procedure has been done on an e-Studio306LP with System firmware ROM version 2122.

To Begin Troubleshooting
Disconnect all connectors from the LGC-PBA (main board), SYS-PBA (system board), SLG-PBA (scanner board), ACC-PBA (power supply
board), HVT, SCNDRV and MOT boards. Leave the AC input CN410, Power Switch CN411 and Door Switches CN413 on the ACC board.
Remove the SRAM, HDD and the DIMM Memory card from the SYS-PBA. Remove the EEPROM from the LGC-PBA.
Measure the following voltages on CN418 on the ACC Board when CN119 is disconnected from the SYS-PBA (See “Note” below): Pin 20
(PWR-EN) = 5vdc, pin 19 = 1.2vdc, Pins 8, 9, 11 and 12 = 5vdc, pins 5 and 6 = 12vdc. All other outputs will be at 0vdc. Measure the outputs on
CN415, CN417 and 419: all outputs are at 0vdc.
Connect only the SYS-PBA to the ACC-PBA, CN418 on the ACC and CN119 on the SYS. Measure the following voltages on CN418 on the
ACC Board when CN119 is connected to the SYS-PBA (See “Note” below): Pin 20 (PWR-EN) = 0vdc, pin 19 = 1.2vdc, Pins 8, 9, 11 and 12 =
5vdc, pins 5 and 6 = 12vdc, pin 1 = 5vdc. Measure the outputs on CN415: pins 1, 2, 3, 4, and 14 = 5vdc, pins 19, 21, 22 and 24 = 24vdc. Measure
the outputs on CN417: Pins 1, 2, 3 and 4 = 24vdc. Measure the outputs on CN419: Pins 1, 2, and 4 = 5vdc, Pin 5 = 12vdc, Pins 11, 12, 15, and 16
= 24vdc.
If all voltages are correct, carry on to next step. If some or all voltages are not present, check all fuses. If fuses are good replace the power supply
(ACC).
Refer to the AC and DC wire harness connection diagrams in chapter 13 of the service manual for details.

Note: The above voltages will not stabilize and will not be present until ACC CN418 & SYS CN119 have been connected. For the related voltages
to release (5vB, 5vD, 24vD1, 24vD2 and 24vD3), pin 20 on CN418 must drop to a “low”. Since this is electronic and not reliant on firmware, if
pin20 drops when the boards are connected and some or all outputs do not release, replace the ACC-PBA. If pin 20 does not drop when
connected, replace the SYS-PBA or inspect the associated wire harness.
 Connectors Added
Symptom when MFP is working normally
Step *Errors may take up to 150 seconds to appear*
Remove the SRAM, HDD and the DIMM
memory installed on SYS, remove EEPROM
from LGC.
Connect only the following connectors The main power red LED will light solid
1 (ACC) CN418 The ON/OFF green LED will flash
(SYS) CN100, CN119
Make sure all options are removed from
machine!
Add the DIMM memory on the SYS-PBA
(CN110) Displays "Call for Service" or "Reboot the Machine"
2 F101_0 error code

Add (SYS) CN109, CN114 (HDD connections)

Displays "Call for Service" or "Reboot the Machine"
3 F090_0 error code
Add System SRAM
Machine will come to “READY”, then display
4 ‘Latch developer units YMCK’, then display ‘CPU fan error’
F400 error code

Add (SYS) CN112

Add SYS cooling fan Machine will boot twice, second boot ends with a short ‘READY’
5 Displays "Call for Service" or "Reboot the Machine"
F070 error code
Add (ACC) CN415
Add (SYS) CN131 First boot, displays "Call for Service" or "Reboot the Machine"
Add (LGC) CN301, CN312 F110 error code with long beep
6 Second boot, displays "Call for Service" or "Reboot the Machine"
CE50 error code

Add (LGC) CN317

Connect the Temp/Humidity Sensor Displays "Call for Service" or "Reboot the Machine"
7 F110 error code
 Add (ACC) CN419
Add (SYS) CN132 Displays "Misfeed"
8 Add (SLG) CN12, CN19 E030 error code

Add (LGC) CN311, CN315, CN318, CN325

First boot, displays "Call for Service" or "Reboot the Machine"
CA10 error code with long beep
9 Second boot, displays "Call for Service" or "Reboot the Machine"
CA10 error code
Add (LGC) CN313, CN314 Displays "Call for Service" or "Reboot the Machine"
10 Laser unit C280 error code
Add (SLG) CN14, CN16
Optics carriage units will home out. Exposure lamp will not light.
11 Displays "Call for Service" or "Reboot the Machine"
C260 error code

Add (SCNRLY) CN47, CN48

Optics carriage units will home out. Exposure lamp will light.
12 Displays "Call for Service" or "Reboot the Machine"
C260 error code

Add (SLG) CN18

Displays "Call for Service" or "Reboot the Machine"
13 Lens unit
E030 error code
Add (LGC) CN316
14 Displays ‘Latch the developer unit’

Add (LGC) CN310

15 Displays ‘Set the fuser unit’

Add (LGC) CN324

Add (ACC) CN412 Will display “Toner Cartridge not Recognized” or
16 Will display "Call for Service" or "Reboot the Machine"
C5A0 error code
 Add (LGC) EEPROM
17 Displays "Toner cartridge not recognized"

Add (LGC) CN308

First boot, displays "Call for Service" or "Reboot the Machine"
CA10 error code
18 Second boot, displays "Call for Service" or "Reboot the Machine"
CA10 error code with long beep
Add (ACC) CN417
Main drive boots
19 Displays "Call for Service" or "Reboot the Machine"
C410 error code
Add (LGC) CN300
Add (ACC) CN416 Machine comes to "Ready"
20 Make a copy from the first cassette
Displays “Misfeed”, E010 error code
Add (LGC) CN323
Machine comes to "Ready"
21 Make a copy from the first cassette
Displays “Misfeed”, E020 error code
Add (LGC) CN303
Machine comes to "Ready"
22 Make a copy from the first cassette
Displays “Misfeed”, E020 error code
Add (MOT) CN402, CN403
Machine comes to "Ready"
23 Make a copy from the first cassette
Displays “Misfeed”, E020 error code

Add (MOT) CN431

Machine comes to "Ready"
24 Make a copy from the first cassette
Paper comes out with blank no image
 Add (HVT) CN421
Machine comes to "Ready"
25 Make a copy from the first cassette
Paper comes out with image
Continue to add remaining connectors one at a
time until the problem is isolated or until
26 machine is fully operational. Then add one
option, one at a time.