Certified Human Resource Management

Professional
Level 2 – ADVANCE
Enhancing Human Capital

A program to help participants understand Human

Resource Practices

A Competency based H.R intervention

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 C.H.R.M.P - Advance - Eligibility Requirements
To be eligible for the exam(s), you must meet one of the exam eligibility
requirements from the chart below:

C.H.R.M.P Level 2 Eligibility

Minimum of 1 Year of demonstrated professional HR experience with Bachelors Degree

More than 55% Aggregate or Equivqlent CGPA with a Master’s Degree in Human Resource

Minimum 1 year of any Professional Experience With Master’s Degree in domain other than
Human Resource

Course Grading and Certification Structure:

CERTFICATION is awarded to participants scoring more than 70% based on the

Grading done on following Criteria’s:

Criteria’s:
• Attendance (20%)
• Complete Assigned Readings (5%)
• Assignments (15%)
• Class Participation and In Class Projects (ICP) (15%)
• Peer Assessment (5%)
• Certification Exam (40%)

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 Learning Program Plan

Introduction and Orientation

Topic Learning Objectives Focus Areas Methodology

Introductions and To give participants an overview of • Setting the context
Welcome the Training Program and • Participant Issues ILT
communicate behavioural
parameters while in training. Allow
participants to set ground rules

Job Analysis & Competency Mapping

Topic Learning Objectives Focus Areas Methodology
• Job Analysis
• Sources of Data
Job Analysis & To enable trainees to understand • Job Data
Competency aspects of Job Analysis and • Job Descriptions and Job
Mapping Competency Mapping. Specification
• Job Design
• Create JD & JS
ILT
• Competency Mapping Games
• Competency Identification Exercises
• Validation Group Activity
• Creating Framework Case Studies
• Structuring Competencies
• Competency Development
• Competency Based Job
Descriptions
• Create competency based JD
• Organizational Development
• Change Management

Training and Development

Topic Learning Objectives Focus Areas Methodology

• Evaluation
Training and Is able to define terms related to (INTRODUCTION)
Development training and development. • DNA of training – KSA with
Conducting needs analysis for examples
relevant positions within the • Relation between principles
organization. of learning and teaching
Develop courses and job aids on • Importance of training
the basis of identified needs and • ADDIE Model(An introduction
other forms of data available. to the phases
Coordinate delivery of programs ILT
• Analysis(methods of
and ensure successful completion Group Activity
analysis)
of the same Case Studies
• Design(Types of training,
Framing objectives, Learning
Theories and Methodologies
• Development (Learning
program plan)
• Implementation
• Evaluation(Criteria of
evaluation, Methods and
Kirkpatrick’s Model)
• ROI
• Vendor Analysis

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 • Budgeting
• Training Calendar
• Trends in LMS
• OD intervention

Employee Relations

Topic Learning Objectives Focus Areas Methodology

• Evaluation
(INTRODUCTION and Role
Relates to the role of employee Discussion)
Employee Relations relations officer. • Motivational theories
Is able to design initiatives for (Maslow’s and Hertberg’s
employees on the basis of theory)
motivational theories • Absenteeism
Calculates and finds solutions to • Attrition
absenteeism and attrition • Career path and Succession
Is able to design career path and planning ILT
plan succession for employees • Retention strategies and best Group Activity
practices
• Grievance handling
• Setting the diversity agenda
• Internal and External
Branding
• Disciplinary action agenda
and Termination
• Employee engagement and
best practices

Performance Management
Topic Learning Objectives Focus Areas Methodology

Defines terms related to
Performance performance appraisal
Management Manages and appraises
performance using appropriate
methods suitable to organization’s
needs
• EVALUATION
(INTRODUCTION and Role
Discussion)
• Performance appraisal terms
and importance of
performance appraisals
• What is performance
management and
performance appraisal.
• Methods of performance
appraisal – Past oriented
ILT
methods
Group Activity
• Future oriented methods of
performance appraisal
• Smart goals, KRAs, KPAs,
KPIs
• Errors in performance
appraisal
• Develop Performance
improvement plan

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Compensation & Benefits Planning
Topic Learning Objectives Focus Areas Methodology
• Planning
• Importance
• Designing Compensation
Compensation & To enable participants to • Salary Trends
Benefits Planning understand Compensation & • Emerging Trends
Benefit process. • Statutory Compliances
• Non Statutory Compliances
ILT
• Basic, HRA,
Group Activity
• P.F, ESI,
• Gratuity, Bonus, LTA,
• PT, I.T
• Calculations
• Designing Salary Slips
• Tax Exemptions
• Payroll
• Scope
• Coverage
ILT
• Types of Leaves Case Study
Leave Policy To enable participants to • Process Group Activity
understand the process of granting • Designing Holiday List
Leaves.
Labor Laws To enable participants to • Able to understand the scope of
understand the scope of Labor labor laws
laws and its implementation • Being aware of different types Instructor Led
of labor laws and its Training
implementation

Recruitment & Selection

Topic Learning Objectives Focus Areas Methodology

Selection and To enable trainees to understand
Recruitment how to Get the Best Employees
Selection Design To enable trainees to understand
how organization design Selection
Processes
Behavioral To equip participants with
Interviewing/ Probing strategies and skills to elliptic
and Conversational relevant information and details
Skills during the process of an interview.
• Organizational Planning to
Recruitment
ILT
• Staffing -- Workforce
Case Study
planning
• Case Study
• Manpower Plan Planning
Numbers for Recruitment
• Selection Process
• Standard & Objective tests
ILT
• Creating Evaluation Sheets
Group Activity
• Setting Processes
• Selection Design
• Designing Selection
Processes
• Selection Dilemma
• Selection Errors
• Interviewing a CEO
• Unstructured Interviews ILT
• Behavioral Interviewing Skills Games
• Probing and Conversational Group Activity
Skills
• Skill Practice
Evidence Gathering
• Funnel Model

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 • STAR
• Competency Assessment
• Decision Making

General HR
Topic Learning Objectives Focus Areas Methodology
Contracts: To introduce participants to
Agreements & Agreements and help them • Offer Letters
Negotiations& understand the process of • Appointment Letters
Joining Formalities Negotiation; and also to discuss • Frame Employment Contract
various joining formalities. • Negotiations
• Vendor Agreements
(ICP2)
• Frame Vendor Contract
• Negotiations ILT
• Labour Laws
• Frame Important Labour
Laws specific to Industry
• Employee Database
Management
• Back Ground Verification
• Create Background
Verification Process

Topic Learning Objectives Focus Areas Methodology

HR Policies, Design To enable participants to formulate, • Importance
& Implementation update and implement HR policies • Creating Culture
for an Organization. • Vision, Mission Values
• Create Vision, Mission &
Values
• Aligning HR Policies
culturally
• Organizational Policies
• Departmental Policies
• Designing
• HR policies
• Design
• Implementation
• Up gradation
• Exercise ILT
• Laws Associated
• Framing of Policies
• Mistakes
• Policies Industry Specific
• Group Exercise – Policy
Creation
• Policy Presentation

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 Topic Learning Objectives Focus Areas Methodology
Personality Styles To enable trainees to understand • Initiation to MBTI
fundamental components of human • Data Gathering: Sensing to
behaviour drives through Intuitive
personality styles. • Decision Making: Thinking to
Feeling
• Orientation: Perceiving to ILT
Judging
• Energy Source: Introvert to
Extravert
• Leader worksheet

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 LAB SESSIONS
Module 10

Microsoft Excel- Basic & Advance

Topic Learning Objectives Focus Areas Methodology
Introduction and Orientation

To give trainees an overview

of the Training Program and Creating General Understanding
Introductions and ILT
set parameters for the
Welcome PPT
training. Allow Trainees to set
ground rules

MS Excel Basics

Topic Learning Objectives Focus Areas Methodology

• Excel Lingo
• Using the Format Commands
• ILT
To help participants enhance • Using the Tool Commands
Excel Basic • Exercises
basic understanding of Excel • Data
• ICP

MS Excel Basics

Topic Learning Objectives Focus Areas Methodology

• Numerical Functions
• Text Functions • ILT
• Insert a chart of the data
Excel Basic Charting your Data
• Enter the chart title
• Enter the x-axis (horizontal) title
• Enter the Y-axis (vertical) title
MS Excel Advanced
Topic Learning Objectives Focus Areas Methodology

• To understand Advance Pivot • Practice

Tables Worksheets
• Absolute references ($ symbol) • Exercises
• Cell comments
• Conditional Formatting
Charting your Data
Advance Excel • V lookup & H lookup
(Level 2)
• Match & Index
• Goal Seek
• Freeze Panes
• Hyperlink
• Recording Macro
• To create multiple functions formula

End of Unit

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 Module 11

Module 11: HRIS - Human Resource Information System

Topic Learning Objectives Focus Areas Methodology
Introduction and Orientation

To give trainees an overview Creating General

of the Training Program and Understanding
Introductions and ILT
set parameters for the
Welcome PPT
training. Allow Trainees to set
ground rules

Topic Learning Objectives Focus Areas Methodology

To give trainees an overview
of the Training Program and
Human Resource
set parameters for the
Information System
training. Allow Trainees to set
ground rules
Topic Learning Objectives
To give trainees an overview
Human Resource of the Training Program and
Information System: set parameters for the
Employee training. Allow Trainees to set
ground rules
Topic Learning Objectives
To give trainees an overview
of the Training Program and
Human Resource
set parameters for the
Information System: HR
training. Allow Trainees to set
ground rules
• Introduction
• Importance
• Understanding ERP ‘s
• Process Orientation
ILT
• Practice
• Video Session
• Different Logins
• Functions
• Managing Information
Focus Areas Methodology
• Employee Login
• Creating a Page
• Employee ID Assigning
• Profile Creation
• Department Registration
• Practice
ILT
• Functions
• Process Flow
• Practice
• Video Session
• Different Logins
• Functions
• Managing Information
Focus Areas Methodology
• Profile Creation
• Department Creation
• Employee Database
Creation
• Employee Record
• Performance Appraisal
• Employee relation Activity
ILT
• Profile Cancellation
• Practice
• Functions
• Process Flow
• Different Logins
• Managing Information
• Practice

End of Unit

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 Module 12

Job Sites

Topic Learning Objectives Focus Areas Methodology

Introduction and Orientation

To give trainees an overview

of the Training Program and Creating General
Introductions and ILT
set parameters for the Understanding
Welcome PPT
training. Allow Trainees to set
ground rules

Topic Learning Objectives Focus Areas Methodology

• Introduction
• User Interface
• Functionality ILT
Job Site Introduction Job Sites
• Different Options
• Call Flow

Topic Learning Objectives Focus Areas Methodology

• Post a Job
• Manage Jobs
• Expired Jobs
• Excel Download
• Inbox Options
ILT
Job Posting Job Sites • Search Applications
• Assign Custom Q
• Intelligent Filter
Options
• Storing Data

Topic Learning Objectives Focus Areas Methodology

• Quick Search
• Advanced Search
• My Search
Job Site – Search • Search History ILT
Candidate
Job Sites • Saved Searches
• Search Settings
• Accessing Fresh Data
• Profile search
Techniques
Topic Learning Objectives Focus Areas Methodology
• Profile
• Manage Account
Users
• Mail Settings
Job Site – Managing ILT
Job Sites • Usage Reports
Accounts
• My Folders
• Shared Folders
• My Inbox
• Shared Inboxes

CERTIFICATION EXAM

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