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5 Release Notes
Last updated: June 7, 2016
These release notes describe the new features, improvements, and fixed issues in this release. They also provide
information about upgrades and describe workarounds for known issues.
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means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 1
the exclusive property of SolarWinds and its respective licensors.
ServiceNow integration
You can now integrate SolarWinds Orion Platform products with the ServiceNow, Inc. incident management
system. With this integration you can:
• Automatically create incidents in ServiceNow based on alerts that trigger in your SolarWinds Orion products
Automatic Monitoring imports discovered devices, such as nodes, interfaces, or volumes, based on the monitoring
settings you define. This means you don't have to go through the discovery import wizard after each discovery. Anything
new will be monitored automatically.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 2
the exclusive property of SolarWinds and its respective licensors.
Binary Configuration Support
NCM supports transfer and storage of large binary configuration files. NCM allows you to download, back up, and
restore the binary file sets, which are maintained on a network share. The device template for F5 devices supports
binary files. For other devices with binary file sets, you can modify the appropriate template for your device type. For
more information about the requirements for working with binary configs, see the SolarWinds Network Configuration
Management documentation.
Other improvements
• User interface improvements: new Getting Started resource; access to
reports from Home Dashboard or Reports tab.
• Improved performance of configuration file transfer jobs Want to see these
• Updated Firmware Vulnerabilities database
features live? Check
out the Demo!
New customer installation
For information about installing SolarWinds Network Configuration Manager, see the NCM Administrator Guide.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 3
the exclusive property of SolarWinds and its respective licensors.
Before you upgrade!
If you are upgrading from a previous version, be aware of the following considerations:
• When upgrading to NCM 7.5 on the same server with DPA installed, the DPAO piece causes issues with
alerting.
• NCM 7.5 integrates with Network Performance Monitor version 12.0.
• NCM 7.5 no longer supports OS Windows Server 2003 R2 SP2, 2008, 2008 SP2, and 2008 R2 without SP1.
• If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten
with the upgrade. You can learn more about custom code in this article.
• If you have edited resource properties, the All Groups resource may be empty after upgrading to NCM 7.5. This
is a known issue for Orion Platform 2016.1. See Known Issues for work-around.
• When upgrading to NCM 7.5, using the group by feature for custom properties may return no results, and the
data loading may hang or not complete. All regular functionality is unaffected by the issue. This is a known issue for
Orion Platform 2016.1. See Known Issues for work-around.
• Always upgrade NPM first if you have it installed. NPM includes platform features to support all Orion products.
• If you have SAM without NPM, upgrade SAM first. SAM includes platform features to support all Orion products.
• Always use the Product Upgrade Advisor to build your upgrade path.
How to upgrade
Use the following resources for planning and upgrading:
• Use the Product Upgrade Advisor to build your upgrade path. The path provides the exact products and versions to
upgrade in a sequence to the latest versions.
• If you are upgrading:
◦ NCM and other modules (NPM, SAM, NTA, etc.), use the multiple products upgrade guide.
◦ NCM as a single product, use the single product upgrade guide.
Each guide includes checklists and instructions to help you plan and execute your upgrade.
• When you are ready, download the upgrade package from the SolarWinds Customer Portal.
Fixed issues
Network Configuration Manager 7.5 fixes the following issues.
Case
Description
number
A vulnerability matching Issue on Cisco ASA, in which the version number for devices in the Orion
950323
database did not match the IOS version listed in CVE announcements, has been corrected.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 4
the exclusive property of SolarWinds and its respective licensors.
A device template was not functioning properly. The MorePromptKey command was not being
965012
recognized by the NCM transfer engine, which has been corrected.
The "Real Time Config Change Detection" default alert was not triggered. This has been corrected.
Issues working with menu-based devices when device template is set up to work in menu-based mode
889888
has been corrected.
895620
The default Fortigate device template has been updated.
Not receiving Real Time Change Detection emails for specific node(s) issue has been addressed.
832527
An issue existed in NCM 7.4 in which the Orion Web Console showed a blank page instead of the
login page after installing NPM 11.5.2 when NCM 7.4 is already installed. This is no longer an issue.
NCM resources are now working correctly when they are on the same view as IPAM;'s resources.
938709, 962846, 939548, 942011, 980275, Trend and 95th percentile lines in charts and graphs are now
983329, 967758, 964060, 980391, 944764 displayed.
972182, 901168, 945415, 898931 Syslog messages in the Orion Web Console are successfully
cleared when the message ID is greater than four billion.
968094, 797829, 919286, 923532, 930106, The SolarWinds Information Service v3 does not use a large
963834, 919286, 928652, 951369, 971526, amount of memory and slow down the Orion Web Console in
the following areas: viewing or managing alerts; limitations;
873440, 906788, 847425, 842702, 937966, group limitations.
963834, 885828, 941708, 902413
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 5
the exclusive property of SolarWinds and its respective licensors.
SolarWinds Orion EOC reports now can have the same
285255
names as existing NPM reports.
942537, 944099, 943472, 945395, 951003, Viewing a list of resources on a node and adding resources to
956896, 951493, 945400, 945911
monitors now work as expected.
952402
The F5 machine type is no longer displayed as Linux.
948689, 952451, 858217 Accounts with limitations can no longer view all alerts in the
Active Alerts resource.
809564, 849230, 938521, 820373, 820389 Nodes are remanaged when the unmanage expiration time is
met. You can also remanage nodes manually.
831198, 940302, 807479 Nodes can be restricted based on view limitations that use
custom properties.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 6
the exclusive property of SolarWinds and its respective licensors.
806413, 906413, 920330, 916584, 408355, Interfaces added to the Ignore list are still ignored after the
420624, 940642
caption is changed.
909507
Nodes in groups can be limited by custom properties.
914607 The SolarWinds Information Service and app pool use less
memory.
933214
ESX versions 5 and 6 are detected correctly.
913493 Reports with names that include a colon can now be saved to
a disk.
922703
Enabling and adding alerts are included as auditing events.
920215, 909061 Muticast does not impact performance when you list or modify
node resources.
924202 The Orion Web Console stays up when there are agent
management issues.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 7
the exclusive property of SolarWinds and its respective licensors.
If the email action for an alert uses a custom property to
873543, 901883
populate the From, CC, or BCC fields, the emails are no
longer rejected.
916867, 819315 The MIB has been updated to identify more Cisco devices
and software correctly.
906893
Internal email addresses can be used in web-based alerting.
909197, 870804, 421330, 818925 Report schedules are displayed in your server's local time
instead of UTC.
911976, 888673
Node locations are more accurate in the Worldwide map.
887267 When a parent node goes down, the child nodes' status is
marked as Unreachable.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 8
the exclusive property of SolarWinds and its respective licensors.
Database Maintenance support for long-running queries has
419147, 866710, 885496, 872124, 847512
been improved. This change improves performance,
especially around alerting and interfaces.
838052, 876311
Alerting performance is improved.
865994
Custom SQL supports UNION joins.
858515 Maps load more quickly, and long running queries are
processed faster.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 9
the exclusive property of SolarWinds and its respective licensors.
867403 Status changes are reflected accurately when the child
dependency is a group.
855490, 836592
Data is available for the latest baseline details.
841389, 843683 Viewing the Interface Details and the Percent Utilization
gauge does not result in IIS NullReferenceException errors.
838626 IIS does not restart and slow down the Orion Web Console's
performance.
A new setting has been added to the Web settings table. The
Email_ReplaceNewLinesHtml setting determines whether line
850986 breaks (\r\n characters) are converted to <br/> in HTML
messages.
• TRUE (the default) converts line break characters to
<br/>. This is the existing behavior.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 10
the exclusive property of SolarWinds and its respective licensors.
• FALSE does not convert line break characters, which
resolves an issue that can occur if Outlook wraps the
<br/> in <p> tags.
848166, 831011, 815399, 815443, 822534, All group objects are clickable, and their status is updated as
822931, 419445, 820172, 828185, 823760
expected on Addition Websites.
839998 Phone numbers can be added in the recipient list for the Send
email/page action.
839386, 839548
Account limitations on nodes are respected by all resources.
815142, 815102, 819909, 831276, 831398, When running database maintenance, stale data is deleted
821577, 826485, 825920, 852070, 827406,
and database maintenance warnings are not received
829027, 830084, 828900, 819670
erroneously.
825071
Filters in customized dashboard work as expected.
835682 The option to send the Windows Event Log to a remote server
has been removed from the Event Log Settings.
837652 Object statuses are correct for the Groups with Problems
resource.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 11
the exclusive property of SolarWinds and its respective licensors.
833259 Memory usage is lower when NOC views are displayed in
Internet Explorer.
747415, 740245
IP addresses are not used when a host name is available.
824856 You can use commas inside of columns when you export
reports to CVS files.
826790
Alert actions trigger once for each alert instance.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 12
the exclusive property of SolarWinds and its respective licensors.
772277
The Value field in the Alert Sharing settings can be edited.
811487, 816259, 818753, 823790, 823845, Thresholds are filtered by type automatically to prevent other
822266, 818798, 818694, 821972, 823897,
thresholds from triggering an alert and to prevent multiple
821701
entries in reports that query thresholds.
758118, 781883 Custom graphics are displayed correctly in Network Atlas and
do not cause issues when imported.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 13
the exclusive property of SolarWinds and its respective licensors.
803398
Reports show values for custom properties.
785077, 716754
Custom charts display the correct values on the Y-axis.
773254 When you create and edit report frequencies, the number of
time entries displayed is the same.
Known issues
Work-around: Create a new SQL account with required permissions as detailed in this knowledge base article.
Work-around: If you encounter this issue, following an NCM upgrade, add a new Connection Profile (select "Use for
auto detect"), and then re-run the node discovery.
Work-around: See this Knowledge Base article for the workaround to this issue.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 14
the exclusive property of SolarWinds and its respective licensors.
Large reports export limitation
Issue: Unable to export large reports, such as vulnerability reports, that have more than 50,000 items.
Work-around: Open the report for editing, choose Edit Table in the Content section, and filter the results to 50,000 or
less.
Work-around: To restore the previous display, edit the relevant report and add the appropriate property.
Work-around: If you encounter this issue, open the folder on your SolarWinds Orion web server, and remove all NCM
files.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 15
the exclusive property of SolarWinds and its respective licensors.
Cannot group custom properties by categories
Issue: When group custom properties by categories, no results are returned and the loading screen does not complete.
End of support
For information about supported versions of SolarWinds products, see this article.
This version of Network Configuration Manager no longer supports the following software versions:
Type Versions
Version history
NCM 7.4.1
NCM 7.4
NCM 7.3.2
NCM 7.3.1
NCM 7.3
NCM 7.2.2
NCM 7.2.1
NCM 7.2
Legal notices
© 2016 SolarWinds Worldwide, LLC. All rights reserved.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 16
the exclusive property of SolarWinds and its respective licensors.
This document may not be reproduced by any means nor modified, decompiled, disassembled, published or distributed,
in whole or in part, or translated to any electronic medium or other means without the prior written consent of
SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain the exclusive
property of SolarWinds and its respective licensors.
The SolarWinds and other SolarWinds marks, identified on the SolarWinds website, as updated from SolarWinds from
time to time and incorporated herein, are registered with the U.S. Patent and Trademark Office and may be registered or
pending registration in other countries. All other SolarWinds trademarks may be common law marks or registered or
pending registration in the United States or in other countries. All other trademarks or registered trademarks contained
and/or mentioned herein are used for identification purposes only and may be trademarks or registered trademarks of
their respective companies.
Copyright © 1999-2017 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 17
the exclusive property of SolarWinds and its respective licensors.