www.hcltech.

com

FOR INTERNAL CIRCULATION ONLY

 CONTENTS
01 | LEADERS SPEAK & EDITORIAL

02 | TÊTE-À-TÊTE WITH
RANGARAJAN VIJAYARAGHAVAN

03 | NEW WINS & HR CORNER

04 | PROJECTS CORNER

05 | EFC CORNER

06 | TECHNOLOGY CORNER - CRM

07 | ORGANIZATION STRUCTURE &

TRAININGS CORNER

08 | GEO CORNER

09 | HCL FOUNDATION & EMPLOYEE

ENGAGEMENT CORNER

10 | REFLECTIONS - A LOOK BACK &

SPOCS FOR NEPAL EARTHQUAKE
RELIEF

02 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
 LEADERS SPEAK
Dear Colleagues,
It was a weekend that turned nightmare for the people of Nepal
when a 7.8 magnitude quake struck near the capital of Kathmandu
on Saturday, killing thousands, flattening houses and buildings, and
throwing normal life out of gear by bringing down power and
communications lines and closing roads and railways. The endless
series of aftershocks continue to traumatize the survivors further.
Over a million people are awaiting help in this region at the moment.
We start this newsletter with a request that you contribute in the
way you possibly can to help the survivors of this devastating
disaster. May god be with them.
As previously announced in HCL Today, 800 of our colleagues from
GDC India completed the Open SAP HANA Cloud certification &
achieved a record which is unique and distinct in itself! Data and
Development capability led the way with 434 certifications and took
away the shield, hats off to them.
We are glad to know that CONNECT is being received very well.
Idea behind this newsletter has been to share information on a
periodic basis with all of you & that seems to be happening as
planned. This is evident from the growing subscription to this
newsletter, which now stands at close to 6000 employees. We
thank you for your support.
We’d like to thank Ranga for setting aside some of his precious time
for being interviewed by our volunteers and for sharing his thoughts,
which have been published in this edition.
We wish you all the best and look forward to your continued
support in making our Practice the best in the Industry.
Regards,
CHRIS CALVER, VIPUL SONI
Supratim
Chris Vipul
03 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
EDITORIAL
Dear Readers,
As you read the 9th edition of CONNECT, we request you to pause
for a while in memory of thousands who lost their lives in the recent
Earthquake in Nepal and Bihar. We also encourage you to
generously donate for the earthquake relief initiatives like the Prime
Ministers National Relief Fund or the HCL Foundation blanket
donation drive. You can also reach out to the SAP EFC volunteers
who are collecting money to buy new blankets for onwards
distribution via HCL Foundation. Names of these volunteers are
mentioned in the last page of this newsletter.
Coming back to the newsletter, all initiatives started under the SAP
Practice EFC umbrella are running gloriously & with each passing
edition, each initiative is seeing a greater participation from those
who matter, which is you. SAP HANA Treasure hunt which was
launched in Bangalore recently, is the latest addition to our learn
with fun initiative. As always, the SAP Practice EFC scorecard
published in this edition will give you a summary of various initiatives
that we run and their adoption within the practice.
For the benefit of colleagues who missed out on the previous
editions, all editions of CONNECT are available in the documents
section of SAP Practice Meme Group. As always, this newsletter
has been conceptualized, designed & edited by our volunteers, and
we hope that you enjoy reading it.
Cheers,
HARI TRIPATHY, EDITOR
EDITORIAL TEAM
Sanjeev Hari Ravi Shahul Sajish
 TÊTE-À-TÊTE WITH RANGARAJAN VIJAYARAGHAVAN
SENIOR VICE PRESIDENT
For this edition of CONNECT, the EFC team is honored to present the voice of a seasoned leader
with over 25 years of experience, committed to adding value to teams and organizations.
Interacting with him was an experience in itself as he took us through his first job more than 25
years back, his trips to the forests of Masai Mara, his two cents on life and many more such things.
Following are the excerpts for your learning experience and reading pleasure –
Could you take us through your journey so far?
I started my career as a HR professional in a consulting firm in
the area of Organizational Development. I had the privilege of
working with Dr. B.L. Maheshwari, one of the renowned
consultants in Change Management and Organizational
Development. I continued my HR consulting career with TCS
for another 6 years. Thereafter, I went on to head the HR
function at Baan Company for its product development
division at Hyderabad. I generated interest at Baan in the ERP
domain and realized that there is a great deal of scope in the
arena of HCM – a solution that is a perfect blend of HR and
technology. This is when I moved into HCM space - started
briefly with SAP India and then moved on to set up Oracle
HRMS practice at Satyam. It was a success and slowly but
steadily we managed to build a fairly large team of 250 Oracle
HRMS consultants. Then in course of time, I moved on to head
PeopleSoft and JDE applications as well. From then on my
career took a shift towards the larger space of general
management and it was a major turning point. I started
heading entire enterprise application services for few regions
from a delivery role. I joined HCL in 2009 to Head Global
Delivery for Oracle practice. As years passed by, a few
additional portfolios were added like Microsoft Dynamics, SAP
GDC and then SFDC. Currently I manage the delivery for PMT
Vertical under IAS, in addition to holding Oracle Service Line. In
a nutshell, that is my career stint from 1987 to 2015.
Well sir, we have been wowed already!
What has been the biggest challenge or hurdle that
you have faced so far?
Not any one in particular. Challenges are of course part and
parcel of our everyday life – be it at a personal or professional
level, you have to learn to live with them. As managers we are
here to face those challenges, take appropriate decisions and
overcome them. The idea is not to drown in them; but to
understand, appreciate, and try our best to solve them.
What has been the greatest risk that you have taken
to be where you are?
I believe shifting from Line HR to Technology – with a
combination of consulting and domain knowledge, was the
biggest risk, because I wasn’t sure how my career would
shape up. I had come from the management side and being a
04 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
Supratim Paul
non-technical person, getting into a technology company and
managing my career involved bit of uncertainty. That was a
huge risk which ultimately paid off big time.
Is there a particular moment or event that you
cherish the most in your journey so far?
From a work perspective, the first two years when I started my
career in Consulting, working in Organizational Development,
are very close to my heart. It was tough as well as enjoyable
and involved immense learning. It was a small company - more
of a consulting, research and training organization, comprising
of about 10 consultants and started by an individual
entrepreneur. Work was pretty unstructured and there was no
day to day list of specific activities or fixed roles and
responsibilities. The work came with little direction and I had to
configure myself. I would get very broad level KPIs on what
needed to be done and then needed to configure the rest to
achieve the goals. There would be one interim review and then
a final review. Now, on your very first job with little direction, no
day-to-day monitoring - it all depends on you to set direction
and clarity on the role, with you as the master of your own
destiny. At the end of a year, during the appraisal time my boss
asked me to go through the overall working hours in the past
year and calculate hour by hour what my achievement had
been in terms of output. This was something I had never done
before and in the end of the exercise, I could justify only 1/3 of
the time I spent in office and could not convince him or my own
self as to what I did for the remaining 2/3 time. It was an
eye-opener. It gave me a lot of views and ideas as to how to
drive people to clear KRAs and how to measure output rather
than focus on transactions. I would say this was my greatest
learning. During this early period of my career, I published 2
papers, the only 2 papers that I have published so far, in my
life!! All in all it was a very tough period and at the same time it
was enjoyable because it involved a great deal of learning.
 What do you think are the strengths or talents that
have taken you so far?
People who know me always emphasize on the fact that I am a
taskmaster. Managing people and driving a successful
business line needs a level-headed mind and strict goal
orientation. Secondly, I am a person driven by numbers and
output measure. End of the day in an organization, our
performances are always driven by numbers and we should be
able to judge ourselves against the 2-3 key focus measures
which are oriented towards output. This is something that I
strongly believe in and have strictly followed right from those
early days in my career.
Could you share some of your interests apart from
family and work?
I love being in harmony with nature and am absolutely besotted
with wildlife. So whenever I get time, I make sure to visit some
forest area and observe its diverse wildlife including international
destinations like Masai Mara. I have done wildlife safaris in a few
African countries like Kenya, Uganda and South Africa. Within
India, I have covered South India more often, in places like
Bandhipur, Nagarhole, Thekkadi with a trek and Mudumalai. I
have even visited Naxal infested forest areas such as
Chhattisgarh in pursuit of my hobby and I absolutely make sure
not to miss visiting any place which has the word “Forest” in it.
Is there a leader who inspires you?
There are many leaders who inspire me the most and there is
not one single name. Inspiration and learning comes from day
to day life and from every leader whom I had worked with. They
have all contributed to my life with inspiration, mentorship and
enriched my life and career. I would specifically like to mention
my first boss, Dr. B. L Maheshwari. He was a strong advocate
of the concept of Management by Objectives and has written
several bestsellers on this topic which basically talks about
driving management by KRAs and goals. He was the person
who taught me how to read balance sheets despite me being
an HR professional. According to him, if you want to understand
a company, then first read its balance sheet, walk around the
shop floor, understand their business and lastly their pain areas.
He was the one who inspired me to be driven by numbers.
05 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
How would you sum up your philosophy towards
life?
It is very straightforward. Try to balance out your life. It is not
that I have perfected the art; however with occasional
aberrations I try to enjoy my personal as well as professional life
to the most. I believe that having a great professional life with
your personal life at stake makes no sense. At the same time
doing great stuff in personal life and not being able to contribute
100 percent in your professional career also is not the best
approach. The key is to strike a balance between these two and
enjoy both of them with no regrets. I ensure that I enjoy my
personal time listening to music and travel on holidays.
Tell us something about yourself which people
probably don't know much about.
People at work always perceive me as a very serious
personality. However, I am basically a light hearted person and
amidst friends I enjoy and have fun. The people on the
professional side know me as tough task master but very few
close friends know the lighter side of me.
Sir, your direct reports will love to know this.
What’s that one advice that you would like to give to
our readers?
A very simple advice would be to stay focused, contribute to the
organization's success and try to shape the career of a few
subordinates and contribute to their success through
mentorship and guidance. At the same time, always give your
hundred percent to whatever you are doing and in the process
of scripting your own success story, it will be really great if you
could be a part of the success story of a few blooming talents
as well.
Sir, it was a pleasure talking to you. Thank you so much for
taking out time for talking to us and sharing your experiences.
Our readers would surely look forward to hear from you again
soon.
 SAP PROJECT WINS - 2015
We had started a new section in CONNECT’s January 2015 edition summarizing new SAP projects which we have won and will commence
shortly. In this edition, we are glad to inform you of five more wins, which take our 2015 SAP win count to 15. For more information on these
projects you may reach out to the delivery contacts mentioned below. It should however be noted that at no point, should a consultant
approach the delivery contact directly for a role. That is the prerogative of resourcing teams.

CUSTOMER Thomas Cook

GEOGRAPHY UK
TYPE IAS 2015 WINS PUBLISHED EARLIER
SOLUTION SCOPE SAP Basis Shared Services
DELIVERY CONTACT Madhu Shankar Ramakrishnan

CUSTOMER Celestica
GEOGRAPHY USA
TYPE ESI
SOLUTION SCOPE VIM upgrade
DELIVERY CONTACT Tarun Patra

CUSTOMER DMart
GEOGRAPHY India
TYPE ESI
SOLUTION SCOPE SAP Basis
DELIVERY CONTACT Sachin Gadre

CUSTOMER Vestas
GEOGRAPHY Denmark
TYPE IAS
SOLUTION SCOPE Basis Support work
DELIVERY CONTACT Pankaj Bajaj

CUSTOMER Vestas – one ERP

GEOGRAPHY Denmark
TYPE ESI
SOLUTION SCOPE ERP Consolidation
DELIVERY CONTACT Pankaj Bajaj

HR CORNER Ayswarya Shanmugan

SMART SURVEY focused report containing an easy to comprehend textual

presents you with a
unique opportunity to
gain a deeper insight
into yourself. It is a
process of generating timely feedback from the employees that is
effective, constructive and integrated. This feedback is crucial for
the development and growth of individuals as well as the
organization.
This revolutionary feedback platform ensures that you now
discover more with less. There are now lesser statements to
answer & the output will be much more! Invest 10 minutes of your
time to take the self-discovery test on the SMART SURVEY portal.
This assessment will furnish you with below reports:
 An Abridged 360 Degree Report, which is a crisp and
report, highlighting your potential strengths and areas for
development
 A Detailed 360 Degree Report that contains various analysis
split category wise, competency wise absolute and percentile
scores, EFCS score, open comments and suggestive action
points for development
 A My Passion Report that shows what drives you at HCL,
your top five passion drivers, your dominant theme and
guidelines on how to progress on your level of passion
 A Passion Team Report for managers focussing on what
drives your team at HCL. It contains a RAG analysis, displays
where your team stands on the level of passion and also your
team standings on the passion grid
 IDP - A platform with a range of developmental offerings to
help you initiate a structured action plan for your blind spots.

06 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
 PROJECT CORNER
ANSTO - SAP IMPLEMENTATION Advait Gholap

About ANSTO  Materials engineering: The Institute of Materials Engineering is

Based just outside Sydney
and employing more than
1200 people, ANSTO
(Australian Nuclear Science
and Technology
Organization) is an Australian government organisation. Although it
is a public research organisation, it also provides commercial
services, including silicon irradiation for the semiconductor
industry, nuclear medicine production, and the provision of
consultancy and knowledge services to the minerals sector.
a major centre which includes synroc expertise in Australia,
with a multidisciplinary team of engineers, scientists,
technicians and support staff.
ANSTO – SAP Implementation program is referred
as AE Program (ANSTO Enterprise)
A typical onsite + offshore model is being used with ODC at
Kolkata and Bangalore. A team of 35 consultants from various
areas like SAP HR, FI, CO, MM, WM, QM, PP, APO, Mobility etc.
will be working extensively on the project solutioning.

ANSTO plays an important role in the nuclear medicine industry. As

HCL Axon will be delivering “A Standard SAP Business Processes
the operator of Australia’s only nuclear reactor, it provides 85% of
Implementation” encompassing Life Sciences Templates and
the nuclear medicines used in Australian hospitals, supplying more
ANSTO will align their To Be Processes to adopt best business
than 10,000 patient doses a week to 250 hospitals and medical
practice and utilize SAP standard functionality as well.
centres in Australia and the Pacific region. Nuclear medicine which
is used to diagnose diseases like cancer, heart disease and
Considering the complex business processes a series of
neurological disorders, is constantly evolving. This allows doctors
workshops are planned. The Blue Print phase consists of
to improve diagnosis and treatment approaches at increasingly
introductory workshops, followed by process workshops to
early stages of disease development, potentially saving more lives.
develop integrated business process. Validation workshops will be
conducted before finalisation. Additionally, a typical Computer
ANSTO Overview System Validation process will be used at various stages of
 ANSTO OPAL research reactor is one of the world’s most validation.
effective multi-purpose research reactors
Each design workshop will include the following agenda structure:
 More than 1000 scientists, engineers and experts work at
ANSTO to answer the most significant environmental, medical
 Business Process Scope
and industrial questions using nuclear techniques
 Delta Requirements
 ANSTO accommodates over 1800 visiting researchers from
other Australian research organisations and international  Reporting Requirement
research centres each year  Mobility
 Each week ANSTO delivers 10,000 patient doses of potentially  User Interface
lifesaving nuclear medicines to over 250 partner hospitals and
 Master Data
medical practices across Australia.

A high level solution design is depicted below:

ANSTO – What Do They Do?
 Government and International Liaison: ANSTO is at the
forefront of international nuclear research and technologies. It
External Reporting and Analytics
offers services and expert advice to various overseas SAP BO, SAP BW - Out of Scope
organisations
 Environment and Climate science: Nuclear science plays a External Interfaces Internal / Local Interfaces
valuable role in helping us understand the history of climate
Bar Code Scanning

Integration
Reporting / RFID /

science and what the future may hold

SAP PI
SAP SolMan

 Atmospheric monitoring: As part of its commitment to

ALM

providing the community with accurate information on its Supply Chain Enterprise Central
environmental performance, ANSTO publishes live Management Component
meteorological data from weather tower SAP SCM / APO SAP ECC / Reporting

 Neutron scattering: Neutron scattering techniques allows

User Experience
scientists to explore the structure and dynamics of materials SAPGUI, NWBC, Sreen Mobility Platform Fiori
under different conditions at atomic or molecular levels Personas

 Nuclear medicine: ANSTO plays an important role in the

nuclear medicine industry supplying more than 500,000
patient doses of radiopharmaceuticals each year Application Scope Technology Scope Functional Scope

07 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
 SAP PRACTICE EFC CORNER

SAP PRACTICE EFC SCORECARD

JULY 2014 TO MARCH 2015
Total cumulative participation in Employee of the Month contests 6500 +

Total employees in the GDC Meme Group 3000 +

Total cumulative participation in Weekly Quizzes 2500 +

HANA Ramp-up contest participation 1500 +

DM – Team Meetings conducted 900 +

Total Employees recognized 450 +

Capability Dialog Sessions conducted 45 +

Weekly Quizzes conducted 22

Employee of the Month contests conducted 10

GDC Head – Location All Hands conducted 8

SAP Newsletter editions released 9

Capability of the Month contests conducted 6

De-mystifying SAP sessions for IAS Leadership 2

SAP HANA Treasure Hunt conducted 1

08 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
 TECHNOLOGY CORNER
DE-MYSTIFYING SAP CRM
Today customers are empowered like never before. They are now
much more aware about the products, brands and competitors.
Today customers are also more vocal about their likes and dislikes
and require the very best and immediate service. Taking the lead
from the above paradigm shift in the customers’ behavior, a
solution is needed which is customer-centric, which is transparent
and also acts as an effective tool for interaction between the
customer and company. Having said all that, some of us might still
question how it is different than building a portal for customer
information. To answer that, I would suggest you to hold on to your
thoughts and recollect them again after you have read the entire
article.
Small Business Vs Big Business
Small businesses have always been about providing personalized
attention to customers thereby making customer-centric solutions
very crucial. Big corporations have traditionally been managing
their competitive advantage by building brand value. However with
niche market of each player shrinking and competition emerging in
every sector, they have to adapt very quickly to give
personalized attention to each customer. We are
evolving from ‘Relationship Management’ to
Mobile
‘Total Experience Management’. This has been
understood by SAP as well. So over the
Sales
years, they have added to their offering of
On-Premise SAP CRM solution, a new
Customer
Cloud for Customer (C4C) option with lean Web
pay model to cater to every segment. Channel
Marketing
Interaction
Customer Engagement Center
SAP CRM (Customer Relationship Management) is
a part of SAP Business Suite. SAP CRM helps a company
to engage with its customers. This engagement covers all areas of
Marketing, Pre-Sales, Sales, Post Sales and Customer Support
including services along with powerful embedded analytics. SAP
CRM supports all customer interaction channels including mobile,
web channel, Interaction Centre (Call Centre) and the indirect
partner channels.
Marketing – Getting the prospective customer inside
your shop
SAP CRM provides comprehensive marketing functionality for
automating, planning, execution and measurement of marketing
effort. It combines marketing planning, campaign management,
e-marketing, lead management, marketing analytics and customer
segmentation. Through the use of KPI, initiatives towards reaching
fixed company goals can be developed and carried out. SAP CRM
Marketing gives the ability to enhance management and
optimization of the use of internal and external marketing
resources. Through Segment and List Management, one can
design scalable and targeted campaigns which can be created
based on numerous customer attributes leveraging data from
multiple sources – CRM, ERP, BI and External List Management.
Through Campaign Management one can connect with targets
through multi-channel marketing programs to drive demand for
products and services. Loyalty Management is used to reduce
customer churn and deepen customer relationships; RTOM (Real
Time Offer Management) is used to provide location based offers,
09 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
Asad Khan
while providing the advantages of learning capabilities and offer
easy business rules configuration. Lead Management is used to
increase sales and marketing collaboration. Marketing Analytics is
used to gain actionable insights to drive intelligent decisions. It
enables a marketer to analyze customer behavior, optimize offers
and target group and monitor campaign effectiveness.
Sales – Process of selling to Prospective Customer –
Prospective Customer is now Customer
SAP CRM offers solutions for handling customer touch points with
Enterprise Sales, Telesales, Field Sales and E-Selling. With the use
of SAP CRM, sales force becomes more efficient with time and
effective in action, thereby helping them to acquire, grow and retain
profitable customer relationships. It gives a complete solution for
planning, managing and executing sales allowing you to establish
targets and forecast results; acquire new customers and retain old
customers; identify, schedule and execute sales activities;
progress opportunities to closure and also negotiate profitable
contracts along with analyzing and improving sales performance.
Sales Planning and Forecasting helps in providing
a complete picture of estimated revenue
projections and product quantities over time.
Service
Through Account and Contact
Management, businesses can get 360
Partner
degree view of their customers and
Channel
Mgmt.
contacts thereby allowing organizations to
capture, monitor, store and track all critical
information about prospects, customers and
partners. Through Sales Contract Management
one can negotiate and monitor specific customer
conditions. All the above functionalities feed data to Sales
Analytics which along with forecasting, pipeline and quota
management gives us a complete picture around present and
future.
Service – How to build relationship with customer
Services in SAP CRM can be categorized into Pre-Sales, Sales
Services and After Sales Services. After sales customer service is
one of the most effective way to drive the customer satisfaction
and generate profits from these activities. Service management
hence is one of the key areas during the implementation of SAP
CRM solution from both quantitative and qualitative perspectives.
SAP CRM Service supports all aspects of Service Order
processing within the service organization, from responding to the
customer’s initial inquiry, quotation creation and processing, order
creation, and assignment to the most appropriate field service
representative, right through to confirmation and billing of the work
performed for the customer.
Road to Future
A lot of developments are happening in CRM within SAP to help
businesses stay ahead of the competition which includes the
movement to C4C, the usage of HANA database for both cloud
and on premise, and SAP’s roadmap for S/4 HANA. Therefore, all
the information we saw is just an overview with plenty of scope for
further discussions.
 SAP GDC INDIA CAPABILITY ORGANIZATION STRUCTURE

Vipul Soni
Malaysia GDC
SAP GDC SL Lead

Hari Tripathy Ramesh Malhar Hari Tripathy

Parag Krishna Trijoy Saikia S
Santanu Ghosh Mujumdar Employee First
SCM, CRM, HCM & SF Srinivasan Basis Technology
DnD PPM & PMO Council
EAM & IS
WCF & FS

Hemal Baxi
GDC Resourcing
Sujit Mohanty & Operations
Jaideep Singh Sanjay Biswas Solution Architect
CRM Solution Architect WCF & FS

Ramesh
Raghavendra Srinivasan
Udupa Training
Solution Architect
SCM & EAM

B S Bhalla
Labs
TBD
IS & U

TRAININGS CORNER Sruthi Vakeel

At the time of this issue going into publication, the following trainings had been planned from 29th April 2015 until 23rd June 2015. While these trainings will
be available in iLearn for registration a few days before their start date, we recommend that you reach out to your Project Manager and Capability Lead to
plan your calendar well in advance.
Capability Training name Classroom/Webex Date Hours/day Days
HCM SuccessFactors Translation Webex 29-Apr-15 2 2
DnD ABAP for SAP HANA Webex 4-May-15 2 2
Basis Basis** Webex 4-May-15 4 34
DnD HCL_AXON_Hana cloud integration, PI Road Map and Native Hana development Webex 5-May-15 2 3
PPM Blueprint Method Classroom - Noida 7-May-15 9 2
Technology ABAP WebDynPro and FPM Overview Classroom - Kolkata 18-May-15 4 5
DnD Workflow Classroom - Bangalore 25-May-15 3 5
PPM Blueprint Method Classroom - Bangalore May 9 2
Basis CRM Classroom - Noida 9-Jun-15 3 5
DnD Adobe Forms Classroom - Chennai 23-Jun-15 5 4

** Fresher

CLIENT APPRECIATION FOR HCL’S APO TEAM AT FONTERRA

10 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
 GEO CORNER
A GLIMPSE OF HCL AXON MALAYSIA GDC
In this edition of CONNECT we are glad to present you with a
glimpse of HCL Axon Malaysia GDC. HCL Axon Malaysia engages
277 employees based at two offices in Kuala Lumpur and Penang
Island. We have people from six different nationalities enriching our
work life and with the ability to converse in at least twenty
languages and dialects, we are committed to a true cross cultural
environment.  We are Malaysians, Indians, Indonesians, Filipinos,
Dutch and Iranian – and finally we are all HCLites at our heart.
HCL Malaysia GDC is great in terms of work as it offers immense
opportunities for career growth by working in key projects. We
have presented here the highlights of a couple of them.
GST (Goods and Services Tax) Implementation
As a part of preparation for the nation-wide regulation on
consumption tax which has been imposed on 1st April 2015, HCL
Axon Malaysia was engaged to implement GST by the following
seven customers - Bursa Malaysia (KL Stock Exchange), Hitachi
Electronics, Mamee Double Decker, Danone Dumex (Malaysia),
LGB Engineering, Meiban Technologies and Hsihow Moulding.
Key highlights include:
 Successful completion of all deliverables within project
timelines
 Early completion of deliverables for some projects-
Implementation of GST for Hsihow Moulding was completed
within three weeks
 Reduced implementation cost with the onshore-offshore
resource model
 Generated revenue from post go-live support and
enhancement by the AMS team
SAP implementation for Genting Plantations Berhad
Genting Plantations Berhad is a listed company with operations in
Malaysia and Indonesia. HCL Axon Malaysia had a successful
go-live for Phase 1 in January 2015 with standardization of
business processes for FI and MM. Another successful win is the
AMS support contract which was awarded to HCL Axon Malaysia
over other competitors.
11 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
Lai Yue Foong
The portal for Employee Self Service and Manager Self Service will
be launched to enable maintenance of internal data, to be relieved
of administration and generate payroll statement. Phase 2
implementation has commenced for the scope of HCM and FI
interfaces.
Leading from the front - Swee Yong
An organization cannot thrive without its leaders and we are
delighted to present here one of the most dynamic leaders at HCL
Axon Malaysia - E Swee Yong. He needs no introduction as he is
seen and heard everywhere with his approachability and continued
efforts in interacting with the
employees. He has a vast
experience in the IT industry
and is backed by several
qualifications and certifications.
While we know Swee Yong as
the Head of Service Line
Malaysia, Head of Shared
Services Malaysia and Head of
Penang Delivery Centre, not
everyone knows Swee Yong
outside the office.
Swee Yong was awarded the PJK which stands for Pingat Jasa
Kebaktian which is translated as Devotional Service Medal. The
medal was given by the Royalty of the State of Negri Sembilan in
recognition of his contribution and charity to the community.
He participated in the relief efforts for victims of flood in Kelantan,
North East of Malaysia in the month of December which made
international headlines and the Government of Malaysia declared a
state of emergency.
In his residential community, he engages with the local police to
ensure safety and security. He was involved in Parent’s Day
celebrations and also participated in campaigns to end corruption.
We applaud and appreciate his participation and contribution of
time, money and effort.
 HCL FOUNDATION & EMPLOYEE ENGAGEMENT CORNER
LAUNCHING iBELIEVE AT HCL
Women Empowerment is an
important part of our diversity
agenda and we believe in
initiating changes which will
play a pivotal role in this
direction. The launch of iBelieve network in HCL is one such
initiative.
iBelieve is HCL Women’s Network committed to empowering
millions of girls and women, by equipping them with the right skills,
information and resources to advance personally and
professionally and seed new career aspirations. This volunteer
network has both men and women as members, and believes in
building Relationship Beyond the Contract with the larger
ecosystem. The network is committed to enabling 100,000 girl
students and women by the year 2020 by equipping them with
skills and resources for their career and personal advancement.
What is offered under iBelieve and who will benefit
from the programs?
A summary of programs under the iBelieve initiative is given below:
Founded on our core philosophy of “Relationship Beyond the
Contract” and our commitment to the UN Women’s
APRIL IS APPRECIATION MONTH AT HCL
Have you recognized someone for their efforts, for a job well done
or simply for going the extra mile to help you? If not, seize this
opportunity as we celebrate Appreciation Month at HCL!
The month of April is synonymous with Appreciation and this April
is no different as Appreciation Month is back at HCL with a new
set of offerings.
HCLites have already started expressing their gratitude for their
colleagues, team members, managers and peers in the
organization via the Appreciation wall on MEME. Click here to
write your appreciation message.
Employee reward and recognition programs play an important role
in creating and sustaining a happy and productive workforce in the
organization. Hence, we have added two new categories –
‘Difference Maker’ and ‘Mentor’– in the ‘Spot Awards’
program for HCLites. For more details and to recognize individuals
12 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9
Amith Prakash
Empowerment Principles, iBelieve network will lead and implement
4 programs:
1. Empowering less privileged women by improving their access
to knowledge and information through digital literacy, thereby
enabling their fundamental need to be better informed citizens
through a program called iEmpower.
2. Equipping girl students with life skills, digital literacy and career
guidance, and enabling them to pursue higher studies through
a program called iTeach.
3. Enabling women to resume their careers in technology. The
focus is on women who left their careers due to child/
dependent care and to help them return to work through a
program called iSkill.
4. Engaging women by connecting them with other women
leaders, so as to understand how to manage their priorities,
develop necessary leadership and networking capabilities to
stay successful in their careers through a program called
iMotivate.
Please do come forward and join hands in this movement, become
ambassadors of self-belief and help transform the local
communities. Join in to lead an empowerment revolution.
Log on to www.techwomen.in today. For any suggestions please
write to diversity@hcl.com.
and teams, please click here. You can also nominate for Spot
Awards through the following path: MY HCL > Beyond Work >
Spot Awards
Through the month, we will have special campaigns and contests
focusing on different facets of appreciation such as applauding
individual and team efforts, contributions, stellar performances and
other such activities.
You will also get to read on HCLTODAY about the success stories
of employees and teams who are part of reward platforms such as
O Infinity, Rockers@HCL and Sports Unlimited and have earned
laurels for themselves and our company. Click here to know more.
For any queries, please write to EmployeeEngagement@hcl.com
Appreciate someone today! Your willingness to put it into
words is all that is necessary!
 REFLECTIONS - A LOOK BACK
As mentioned in the editorial, previous editions of CONNECT are now available under the documents section of SAP Practice Meme
Group for your reference and reading pleasure! Enjoy reading.

MAR 2015 FEB 2015

F JAN
JA
AN 2015 DEC
DE
EC 2014 NOV
NO
OV 2014 OCT
OC
CT 2014 SEP
SE
EP 2014 AUG
AU
UG 2014

NEPAL EARTHQUAKE RELIEF

VOLUNTARY MONEY COLLECTION DRIVE
Please reach out to the below mentioned SPOCs between 1 & 3 PM on the 28th and 29th of April 2015 and deposit your
contributions.
O ffice Emplo y ee Des k No . S A P Co de P ho ne
SEZ Noida Ajay Kumar Richhariya SW-05-02-W-54 51511933 9555292528
Brajesh Kumar TB-01-02-M-01 51518641 9560444525
Maples Noida
Manoj Jain TB-04-01-W-13 51310749 8860418800
Rajesh Kumar SJ-03-02-W-31 51317886 9901152915
SJR Bangalore
Vivek Chakkingal SJ-03-01-W-13 51459652 9986082453
SEZ Bangalore Sanjeev Nair T405-02-W-31 51503978 9008124422
Chennai Sholinganallur Senthil Rajaram 00-1F-101B-W-112 40146268 9791036090
Chennai Navalur Tavrez Khan LR-03-02-W-119 51348759 9840735712
Hima Chekmuki 00-02-03-W-22 51504086 7032656949
SEZ Hyderabad Lakshminarayana Jonnalagadda 00-02-03-W-27 51356040 9948673267
Vijay Katlaparthi 00-02-03-W-22 51358824 9849700098
Pune Malharrao Mujumdar 00-UGF-02-M-02 51538988 9923281978
SEZ Kolkata Satyabrata Sahoo 00-04-05-W-31 40132232 9748192472

FEEDBACK & SUGESSIONS

This newsletter is sent to all employees and enabling team members working with SAP GDC India, IAS Leadership, Global SAP Practice
leadership and the outlook distribution list – SAP Connect Delivery Extended. For feedback, submissions or to un-subscribe, please drop
a note to sap_gdc_efc@hcl.com by 11th May 2015

13 THE SAP SERVICE LINE CONNECT | SAP NEWSLETTER | APRIL 2015 | ISSUE 9