AMIR RASHID

CERTIFIED SOFTWARE TESTING PROFESSIONAL

amirrashid2019@gmail.com
780-221-4579

As a Testing Professional having eleven (11+) years of experience in the field of IT with focus towards QA and
testing, design, development and maintenance of test scenarios and scripts. Expertise in Manual Testing,
knowledge of Automation Testing, Blackbox Testing, Whitebox Testing, Functional, Integration, System,
Performance, UAT and Regression Testing. Responsible for testing software packages thoroughly and integrated
systems to ensure proper operations and the absence of defects. Has strong business knowledge and testing skills
in the information technology software industries and willingness to learn further.

Professional Summary:
 Proficient with HP ALM/QC, Test Manager, JIRA and Knowledge of automation tools such as Rational
Robot, Selenium and Winrunner.
 Experienced in testing SAP Hybris eCommerce module, SAP CRM, SAP Business Intelligence, Security,
Retail, Healthcare and Financial applications.
 Experienced in testing Web Based, Client/Server, Mainframes, desktop, Java, .Net and Mobile Applications
in different operating Systems such as Windows 10/Windows NT/Windows8, environments and multiple
Browsers.
 Experienced in developing and maintain overall Test methodology and strategy, Documenting Test plans,
Test strategy, Test Cases, Test reports, training manuals and user guides.
 Experienced in Requirement gathering, test plan, test Strategy, test scripts, test cases creation and
execution.
 Hands on experience in testing, black box testing, GUI Testing, UI testing, system testing, functional
testing, integration testing, exploratory testing, regression testing, user acceptance testing, smoke testing,
load testing, stress testing, volume, performance testing, database testing and white box testing.
 Working Knowledge of Web Services Testing, SOA, WSDL, XML, and SOAP Messaging.
 Experienced in entire QA Process by following Software Development Life Cycle (SDLC), Software Testing
Life Cycle (STLC), and Defect Management Life Cycle for the projects.
 Experienced in different SDLC Methodologies such as WaterFall, V-Model, Iterative and Agile (SCRUM).
 Experience in executing database queries and data base validations for Backend Testing in DB2, ORACLE
and SQL Server, resolved database related issues.

TECHNICAL SKLILLS:

Operating Systems: Windows 10/Windows 2000/Windows NT/Windows XP/ Windows7

Web Technologies: HTML/DHTML/XML/Java Script/VB.Net/IIS/Mainframes
Testing Tools: JIRA/Winrunner/ALM/QC 11/TFS/Selenium 3.0, Confluence
Databases: MS SQL Server/MS Access/Oracle 11g/DB2/SAS EG/ETL
ERP Systems: SAP CRM, SAP Hybris, SAP BW
MS Tools: MS Office suite/MS visual studio/Visio

EDUCATION:

BSc. Computer Sciences from Bishop’s University, Sherbrooke, Canada – 2000

CTFL, Certified Tester Foundation Level by American Software Testing Qualification Board (ASTQB), 2013
PROFESSIONAL EXPERIENCE:

EPCOR Utilities, Phoenix, AZ Apr 2017 – Jan 2018

QA Tester

Project Name: GraniteNet Drainage Applications Project

Description: GraniteNet is a web-based drainage software application used at city of Phoenix to collect city wide
drainage data including pipe inspection results in video format. Application is integrated with Oracle database at
the back-end. Major responsibilities included data mapping, cleansing and migration to host environment.

Environment: Windows 7, Java Script, Oracle, Oracle SQL developer, JIRA, WaterFall, MS Excel, MS Word, Visio,
SharePoint 2016, Internet explorer, Firefox, Chrome, IBM Diff Merge

Project Name: SmartEST Application Project

Description: SmartEST application is an estimation desktop software tool for city of Phoenix to plan capital
projects. It estimates such activities as labor hours, times, and expenditures related to the projects.

Environment: Windows 7, Oracle, JIRA, WaterFall, MS Excel, MS Word, Visio, SharePoint 2016, Internet explorer,
Firefox, Chrome.

Responsibilities
 Planning and coordinating UAT, System and integration testing for the applications
 Preparing and Reviewing Test plan, Test Strategy, Timeline Reports, Traceability Matrix, Daily and Weekly
Status Reports.
 Developing and maintaining Test scripts for system testing, Regression Testing, System Integration
Testing, Component testing, and Negative testing.
 Verifying and validating data base validations in the back end and front end by executing the SQL queries
manually.
 Execution of test cases and test scripts, maintaining test results and test data on to a SharePoint test
directory.

Enbridge Pipeline Inc., Houston, TX Jan 2016 – Mar 2017

QA Consultant

Project Name: SwiftLink/Oracle Stack Upgrade and Support

Description: SwiftLink is a web-based application integrated with Oracle backend used by customers to order,
trade, track, transport and schedule oil commodities from one location to another. SwiftLink is a complex
application with extensive support and focus to customers’ experience and education to facilitate understanding
and knowledge on how to use the system.

Environment: Windows 10, windows 7, Oracle, Java, MS Query, MS Excel, MS Word, Internet explorer, Google
Chrome, Firefox, Confluence, ServiceNow, Oracle Developer IDE, Oracle Identity Manager (OIM), JIRA, AGILE,
Selenium 3.0.

Project Name: Tank Allocation & Optimization System (TAOS) Re-write Project
Description: TAOS is JAVA based web application to provide internal clients information about the current and
future capacities of existing tanks to carry the number and volume of stocked commodities. TAOS provides
complete facility information to plan current and future infrastructure needs and improvements to store oil.
Environment: Windows 10, windows 7, Oracle, Java Script, MS Excel, MS Word, Internet explorer, Google Chrome,
Firefox, Confluence, ServiceNow, Oracle Developer IDE, Oracle Identity Manager (OIM), JIRA, AGILE
Responsibilities
 Provided 2nd level business and technical support to clients
 Developed proof of concept (PoC) performance testing metric for multiple test environments to support
business in selection of best possible solution.
 Utilized tools of the project such as Oracle Identity Manager (OIM), SQL developer and ServiceNow to add,
remove, update and troubleshoot user access and authorization issues.
 Documented business processes and UAT plans and strategies and stored onto an online library in
Confluence
 In conjunction with development team, designed, developed and executed functional test scripts and
scenarios for TAOS application.
 Conducted defect resolution meetings and walkthrough sessions with development and business teams.

ATB Financial, Edmonton, AB Aug 2014 – Dec 2015

Sr. QA Test Analyst

Project Name: SAP Upgrade and Business Mobile Projects

Description: SAP is an enterprise resources planning (ERP) system, client implemented business warehouse (BW),
customer relationship management (CRM) and e-commerce modules in the banking environment to upgrade
current modules and to replace legacy systems. SAP Hybris, an e-commerce module was introduced to conduct
mobile banking and to facilitate online transaction in conjunction with 3rd party tools such as IDChecker.

Environment: Windows 8, windows 7, IOS, Android, SAP CRM, SAP BW 7.3, SAP Hybris, MS Excel, MS Word, MS
Lync, MS PowerPoint, Internet explorer, Chrome, Firefox, SharePoint 2013, WaterFall, Agile model, HP ALM 11.0.
IDChecker

Responsibilities
 Planned SAP CRM UAT activities to create test scripts and scenarios.
 Prepared test data to perform UAT testing sessions with the end users.
 Assigned tasks to test resources and chaired UAT sessions with the users.
 Developed and executed performance test scripts and metrics to capture text retrieval (TREX) times of
CRM search engine functionality.
 Developed mobile testing plan, test scripts and scenarios for SAP Hybris in HP ALM/QC.
 Coordinated security testing among distributed teams including off shore vendor for IDChecker, a 3rd party
middleware security application for client verification and validation.
 Verified the source data from SAP banking services (BaS) and SAP CRM modules matches the data in SAP
BW data store objects (DSO) and data cubes in target BI data warehouse.

Telus Communications Inc., Edmonton, AB Mar 2014 – Aug 2014

QA Test Consultant

Projects Name: Consumer Client Management System (CCMS)/Klean Installation Tool System (KITS)
Description: CCMS is a web-based portal from where a customer orders the latest TV services and channels
including streaming services. KITS is a remote API based tools for Telus technicians to identify, diagnose and
troubleshoot TV services at remote locations by remotely connecting with Telus servers to implement the
diagnosed solution.

Environment: Windows XP, windows 7, MS Excel, MS Word, Internet explorer, web services, SOAPUI, XML VPN,
Juniper Network, Agile model, HP ALM 11.50., MS TFS, WaterFall.
Responsibilities
 Performed manual end to end mobile and TV channels/content testing with smart remote technologies.
 Conducted manual performance testing of various channels for comparison of encoded video stream
quality identifying delays in reception and quality.
 Conducted API testing to verify and validate data parameters in XML format using SOAPUI, Virtual Private
Network (VPN), and Juniper Network applications.
 Documented and recorded defects and questionable functions in HP ALM/QC.

Alberta Investment Management Corporation (AIMCo), Edmonton, AB May 2013 – Sep 2013
Business Data Analyst
Project Name: Innovation Project

Description: Innovation Project includes a data warehousing implementation in EAGLE pace applications along
with state of the art trading and investment management applications such as Calypso, Charles River and SimCorp.

Environment: Windows XP, windows 7, SQL server 2012, SSRS, MS Excel, MS Word, Internet explorer, MS Visio,
Calypso, Charles River and SimCorp, WaterFall.

Responsibilities
 Monitored the data submissions from operational data sources to Data Warehouse and reporting data
mart.
 Performed daily data validation checks to ensure the accuracy of the data.
 Extracted required data elements, fields and generated reports from relevant data warehouse (EAGLE)
and DataMart using SQL server 2012 and SQL queries.

Government of Alberta Ministry of Health, Edmonton, AB Apr 2009 – Mar 2013

Coordinator – Data Quality Management / Business Support Analyst

Project Name: Alberta Continuing Care System (ACCIS)

Description: ACCIS is a web-based healthcare system to keep track of events happening in the Alberta’s continuing
and long-term care facilities such as nursing homes, home care and old age homes. Data entered into the system
is utilized to make accurate decision on the level of funding a certain facility needs by the Government. Timely
and accurate data submissions to the systems are critical for timely funding decisions.

Environment: Windows 2008, Internet Explorer, SQL, DB2, SQL server 2008, MS ACCESS, MS Excel, MS Word, SAS
EG, SharePoint, XML, AGILE.

Project Name: Business / Operational Support

Description: Business / Operational Support involved Data cleansing, formatting, data exchange, automation and
encryption to support application maintenance and data support team within the ministry of health at the
Government of Alberta. Business support entailed creation of business and UAT strategies and enhancement
request for changes to the mainframe-based health related application systems such as Claims Assessment,
Hospital and Medical reciprocal (HMR), Eligibility and Premium (EAP) and Alberta Ambulatory Systems (AAIMS).

Environment: Windows 2008, Internet Explorer, SQL, DB2, mainframe, VBA macros, MS ACCESS, MS Excel, MS
Word, SAS EG, SharePoint, WaterFall.

Responsibilities
 Evaluated and monitored data quality of ACCIS system using SAS EG data management software.
  Developed dashboards with MS Excel to present the summarized data in meaningful way for status of
long term care facilities, demographic information and infrastructural changes and progress.
 Documented and updated all the applications procedures, user and training manuals
 Planned, documented and executed UAT strategies for all the application changed and enhancement
service requests.
 Monitored and executed on average 40 monthly, weekly and daily data jobs including data formatting and
cleansing.
 Assisted in process efficiency by automating data formatting procedures using MS Access and VBA macros.
 Supervised data administration staff on their day to day assignments.

CGI Group Inc., Edmonton, AB Dec 2007 – Feb 2009

Test Lead Consultant

Project Name: Pharmaceutical Information Network (PIN) Project

Description: PIN is a critical component of Government of Alberta’s Electronic Health Records (EHR) initiative.
Through PIN, pharmacies in the province send drug information associated with a patient to that patient’s
electronic health information ready to be available to physicians to assist in diagnosis.

Project Name: Delivery Site Registry (DSR) Project

Description: DSR is a web-based JAVA application to store information about all the medical delivery services
facilities across the province.

Environment: Windows 2008, Citrix, Putty, DB2, SQL, SQL server 2008, Java Script, windows 7, windows XP
professional, SharePoint, MS Excel, MS Word, Firefox, Selenium, Internet explorer, HP Quality Centre, WaterFall.

Responsibilities
 Performed Manual testing and Automation testing using Selenium IDE 0.1 on Web based DSR Application.
 Executed test cases, test scripts, maintained test results and test data in HP Quality center.
 Reported and tracked defects in timely manner using defect tracking tool HP Quality center.
 Participated in Daily stand up calls for the project status and Defect triage for the review of defects in
Quality Center along with Business Analysts and Developers.

Accenture Inc., Edmonton, AB Jul 2006 – Oct 2007

QA Test Consultant

Client: Telus Communications Inc.

Project Name: Project Portfolio Management (PPM) Project
Description: PPM is a web-based governance system used internally in a client’s organization to monitor the
progress of projects from inception to implementation. PPM provides benchmarks criteria required by a project
team to move a project from one stage to another complying with all the policies and compliance requirements.

Project Name: Contract Management System (CMS) Project

Description: CMS is a web-based application used by internal clients to store contract information.

Environment: windows 7, windows XP professional, Citrix, TOAD, SharePoint, MS Excel, MS Word,

Internet explorer, HP Quality Centre, QTP, WaterFall.
Responsibilities
 Developed and implemented application testing strategy for project portfolio management system and
contract Management systems resulted in fewer application defects and higher software quality.
 Determined all application testing requirements and tools including environment management and defect
management applications.
 Reviewed development process to verify that defect management process (identification, fixing, re-
testing & migration of defects) is properly addressed.
 Tracked defects using Quality Center and generated defect summary reports.
 Prepared Test Summary Reports for each type of testing for showing progress and future Testing Practices.

Fujitsu Consulting, Edmonton, AB Jan 2006 – May 2006

QA Tester

Client: Government of Alberta Ministry of Advanced Education.

Project Name: Exam Management System (EMS)
Description: EMS is web-based system to store exam information for student in the province including grades,
results and identification. EMS is developed in C# programming language.

Environment: Web Services, XML, SQL server, MS Excel, MS Word, Internet explorer, Rational Test Manager,
Rational ClearCase and Rational ClearQuest.

Responsibilities
 Executed manual and automation test cases from test manager and log defects in defects module in
Rational Test Manager.
 Worked closely with the application development and design and testing team to resolve technical issues
and interacted with teams to ensure overall quality of the software.

A.C. Nielsen, Toronto, ON Mar 2005 to Dec 2005

QA/BA Analyst

Project Name: Space Management System

Description: Space Management System is a visual modelling tool for large organization to plan their store space
and System has sub system called Store Planner Application, a merchandising software

Environment: Windows XP, DB2, Rational Robot, Test Track Pro, MS PowerPoint, MS Excel, MS Word, Internet
explorer, Rational Test Manager, Rational ClearCase and Rational ClearQuest, AGILE.

Responsibilities
 Developed storyboards utilizing MS PowerPoint to depict application functionality to Business and
development teams
 Prepared Test Scenarios & Test Cases and performed Manual Testing of the application.
 Used Rational Robot for execution of Automation Scripts for functional and regression testing.
CCH Canadian Ltd., Toronto, ON Jan 2002 to Feb 2005
Electronic Product Specialist

Project Name: CanTAX and TaxPrep Support Projects

Description: CanTAX and TaxPrep are two large tax preparation applications for individual and corporate
purposes respectively to be installed either a single licensed desktop or client server application for enterprise
wide usage.

Environment: Windows NT, SQL Server, VB.NET, C#, WaterFall, Visual Studio, DB2, XML, SGML

Responsibilities:
 Supported content management by processing electronic product applications and by assisting in SGML
conversion.
 Participated in testing campaigns by executing test cases, test scenarios and logging defects.