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Almost seventy years ago, the then Maharaja of the State of Jammu & Kashmir,
Maharaja Hari Singh started thinking about setting up of State Bank of J&K with the sole
purpose of overall development of his subjects.
After prolonged deliberations and discussions, the assignment for establishment of “The
Jammu & Kashmir Bank Limited” was given to the late Sir Sorabji N Pochkhanwala, the
then Managing Director of the Central Bank of India. Mr. Pochkhanwala formulated a
scheme on 24.09.1930, suggesting establishment of a bank with participation in capital
by State and the public but under the control of State Government. Thus, was born the
J&K Bank, which commenced its business from 4th July 1939 from its Registered Office,
Residency Road, Srinagar, Kashmir.
It was in the year 1971 that Jammu and Kashmir Bank was granted the status of a
'Scheduled Bank'. Five years later, it was declared as "A" Class Bank, by the Reserve
Bank of India (RBI). As the years passed on, the bank started achieving more and more
success. Today, it boasts of more than 560 branches across the country.
Now listing some of the historical developments :-
The arduous but illustrious journey that spans over almost seven decades has been a
real story of commitment and enterprise. Today J&K Bank is one of the very few banks
that combine the best of public ownership; stability and safety with the best of private
functioning; growth and efficiency. Having an almost exclusive geographical area of
operations and supported by a dedicated community, the bank enjoys an almost
monopolistic postion in the state and a sizeable presence in the rest of country.
All these aspects accord unparalleled financial and non-financial advantages to the bank
making it one of the best and most profitable old generation private sector banks.
Being the flagship Institution of the state the bank aspires to lead by example by
delivering outstanding performance in growth and profitability, catalyse growth in the
state economy and create enabling conditions for the financial empowerment of the
people of J&K.
Accordingly the Vision of J&K Bank is to engender and catalyse the economic
transformation of Jammu and Kashmir and capitalize from the growth induced financial
prosperity.
The bank’s overriding mission is to use its core competence to serve and empower the
people in general and entrepreneurs in particular. The bank identifies empowerment as
a process of enhancing the capacity of individuals or groups to make choices and to
transform those choices into desired actions and outcomes. The bank is set to
demonstrate that people with lesser means can be reached and reached profitably.
J&K Bank is going from strength to strength as it witnesses tremendous revenue growth
opportunities in all its businesses. In recognition of its excellent customer service, fair
business practices, total operational efficiency, overall performance, etc. the bank has
been felicitated so many times during the last few years.
Centralized Systems
Data Center
A data center is a facility used to house computer systems and associated
components, such as telecommunications and storage systems. J&k banks data center
is in Gurgaon and is wholly managed by JKB IT team (site management, services
management, application management, systems management) and hosts all core
application like
INTERNET BANKING
Internet banking as the name suggests is the use of internet technology to allow
customers to carry out various transactions and other queries about their accounts on a
secure basis. The precursor for the modern online banking services were the distance
banking services over electronic media from the early '80s. The term online became
popular in the late '80s and referred to the use of a terminal, keyboard and TV (or
monitor) to access the banking system using a phone line. Online services started in
New York in 1981 when four of the city’s major banks (Citibank, Chase Manhattan,
Chemical and Manufacturers Hanover) offered home banking services[1] using the
videotex system.
In J&K Bank online banking is available only to those branches which are centralized
or use finnacle instead of B2K. Online banking is divided into two branches: retail and
corporate. Retail is meant for individual customers whereas corporate is used by various
organisations. It is further divided into main corporate and sub-corporate. Services
provided by the J&K Bank online banking system can be classified under two levels:
inquiry level and transaction level. The bank provides the customer with username
(having customer ID) and password(s).Inquiry level needs a single password called sign-
in password for access to ones account. Whereas transaction level requires two
passwords, one for signing-in and other password for confirming transactions –
transaction password. Protection through single password authentication, as is the case
in most secure Internet shopping sites, is not considered secure enough for personal
online banking applications in some countries. Basically there exist two different security
methods for online banking. The PIN/TAN system where the PIN represents a password,
used for the login and TANs representing one-time passwords to authenticate
transactions. TANs can be distributed in different ways, the most popular one is to send
a list of TANs to the online banking user by postal letter. The most secure way of using
TANs is to generate them by need using a security token. These token generated TANs
depend on the time and a unique secret, stored in the security token (this is called two-
factor authentication or 2FA). Usually online banking with PIN/TAN is done via a web
browser using SSL secured connections, so that there is no additional encryption
needed. The site of J&K Bank also offers ant-phishing mechanism. Phishing” is a form of
Internet fraud that aims to steal valuable information regarding credit cards, social
security numbers, user IDs and passwords. Instead of typing the usename and
password, it provides a virtual keyboard for entering the information which prevents
phishing.
A transaction level account can be used by the customer to know about the balance
in his account and the transactions made. Transaction level account, as the name
indicates, can be used for online transactions also. Normally deposit to an account is
allowed in this type of account but for loans or advances another type of account called
cash-credit account is used. Transfer to an account can be either self linked transfer i.e,
transfer to other account of the same user in some other branch of J&K Bank which are
all linked together and thirdparty transfer involving other account holders e.g paying the
bills of LIC,PDD,BSNL etc. Transaction level account can also be used for cheque book
issue request which saves lot of time for the customer besides relieving him of the
burden of standing in the queue otherwise. This type of account can also be used for
cheque stop request in the event of cheque loss.
Transfer to different accounts of J&K Bank is almost instantaneous .Transfer can also be
made to an account of some other bank but it takes some time may be hour or so
because of involvement of inter-bank server. This service is however not yet available in
Kashmir yet. Inter-banking transactions can be made using two mechanisms:
RTGS System
The acronym “RTGS” stands for Real Time Gross Settlement. RTGS system is a funds
transfer mechanism where transfer of money takes place from one bank to another on a
“real time” and on “gross” basis. This is the fastest possible money transfer system
through the banking channel.
“Real time” means payment transaction is not subjected to any waiting period. The
transactions are settled as soon as they are processed.
“Gross settlement” means the transaction is settled on one to one basis without
bunching with any other transaction. Considering that money transfer takes place in the
books of the Reserve Bank of India, the payment is taken as final and irrevocable.
NEFT System
National Electronics Funds Transfer System (NEFT) is an electronic fund transfer mode
that operate on a deferred net settlement (DNS) basis which settles transactions in
batches. In DNS, the settlement takes place at a particular point of time. All transactions
are held up till that time. NEFT settlement takes place 6 times a day during the week
days (9.30 am, 10.30 am, 12.00 noon. 1.00 pm, 3.00 pm and 4.00 pm) and 3 times
during Saturdays (9.30 am, 10.30 am and 12.00 noon).
Any transaction initiated after a designated settlement time would have to wait till the
next designated settlement time.
Time taken for effecting funds transfer from one account to another under
RTGS
Under normal circumstances the beneficiary branches are expected to receive the funds
in real time as soon as funds are transferred by the remitting bank. The beneficiary bank
has to credit the beneficiary's account within two hours of receiving the funds transfer
message. If the money cannot be credited for any reason, the receiving bank would
have to return the money to the remitting bank within 2 hours.
The JKB Intranet has been designed as a Web Application of typical client-server
architecture. On the client side the JKB Intranet Web Application requires only a web
browser it is thus very light on the client side and all the data processing takes place at
the server side.
The Application requires a username and password to access and the users are
categorized as General users and Administrators depending on the range of functions
that can be carried out. Database logs are generated for all user sessions. Passwords
can be maintained by the users.
Application features
Viewing Card usage report of a particular card by providing the start and end dates and
the card number details.
Viewing Transaction report of a particular ATM terminal by providing the start and end
dates.
Viewing transactions of other bank card holders on JKB ATM terminals
Viewing successful POS transactions of Cards of a particular branch office.
Check Card Status :Provides Details of status of Cards for Lost / hot / expiry / Account
No.
Fresh Card Request by Branches
Duplicate Card Request (Damaged, Lost, Expired)
Acknowledgement for Receipts of Cards
Repin & Release of ATM Card PIN
Get Card No from account No.
Marking of JKB card hot by providing details .
Report Generation
List of Branches on CBS Finacle with anywhere settings.
List of Bancs2000 branches doing PBF (issuing cards).
List of Anywhere branches with Settings.
Internet Banking
Structure of Applications
Accessing B2K
iLink
DOS based
Windows based
Programmed Users-Automation of Tasks
osmgr
dbmgr
tbaadm
One user name & two passwords
Accesing finacle
Finacle is the universal banking solution offered by Infosys Technologies Limited (BSE:
500209, NASDAQ: INFY) , a multinational information technology services company
headquartered in Bangalore, India.
Finacle from Infosys helps banks by providing a holistic and integrated transformation
approach, complete with solutions and services. This framework for multi-disciplinary
change, enables banks to shift their strategic and operational priorities.
Finacle universal banking solutions address the core banking, e-banking, Islamic
banking, treasury, wealth management and CRM requirements of retail, corporate and
universal banks worldwide.
Application Users- Groups User Workclass
• Menu Screens
B2K Finacle
• Form Screens
B2K Finacle
Header Block
Function Block
Functions under Menu Options
Add
Copy
Delete
Inquire
List
Modify
Undelete
Verify
X Cancel
Data Block
Four-eyed Concept
Access to Menu Options
Accessing different pages in a Menu Option
Navigation Keys
Mail messaging
Field level help - F1
Display List- F2
Mail messaging is one of the corporate communication tools used by J&K bank
Quit - F3
employees. It’s a convenient way for them to receive messages in the network
Accept and
- F4outside it. Mail messaging facility is only for the bank employees and does
Background
not allowmenu - F5
users or others to create an account. Once you are a bank employee
only
Next block - F6them can you use this facility.
Signature display - F9
Need for mail messaging:
CommitEmployees
- F10 need to be in communication with their higher officers and with the
Select -different
Shift-F4 people. They can easily view from the summary of the email received
Previousthatfield - Ctrl-B
whether the email is important or not. Its is very easy to use and maintain.
They can
Clear field - Ctrl-Feasily remove or view the mail.
Lock keyboard - Ctrl-F8
Features:
• One of the important things about mail messaging as it being the
corporate communication tool it is transparent in its nature i.e. it does not
support blind copies.
• It also supports public folder options which is the most important feature for which its
used. If an in charge officer has to inform employees about any thing he/she just sends it
to the public folder and all the employees receive it. How ever to stop misuse constraints
are setup with which empoloyees can broadcast only limited mail to the public
folder.Public folders include those corporate with which a corporate needs to
communicate.
• Another cool feature of mail messaging is that we do not have to maintain the contact
book but its maintained by the organization. The employee we need to communicate with
is already present in the contact book in it. It is because when a person becomes an
employee of j&k bank he is assigned mail account by the organization according to
his/her name so when we search for an employee in the address book it presents us with
his/her mail account.
• An employee can put his/her profile in the out of office assistance mode in which he/she
specifies her/his absence and gives mobile or other contact information to who so ever
mail to him/her.