CloudSmartz Named a Cool Vendor by Gartner in Communications Service

Provider Business Operations

Leading Analyst Firm Publishes Research Designed to Highlight Interesting, New, and Innovative
Vendors, Products, and Services in the Communications Service Provider Business Operations
Market.

Rochester, NY, October 27, 2018 --(PR.com)-- CloudSmartz, a quickly rising player on the digital
transformation landscape, has been named a Cool Vendor in Gartner's September 2018 report, Cool
Vendors in Communications Service Provider Business Operations, by Norbert Scholz, Sylvain Fabre,
Jouni Forsman, Ian Keene, Martina Kurth, Wm. L. Hahn, Peter Liu, Ramesh Marimuthu, Amresh
Nandan, Michael Porowski, and Kosei Takiishi at Gartner, Inc.

Gartner conducts annual evaluations of emerging technology companies that are changing the market by
addressing a wide array of industry issues and trends. According to the Cool Vendors in the
Communications Service Provider (CSP) Business Operations report, “sourcing, procurement and vendor
management leaders must pick suppliers that can combine user and network behavior insights to improve
efficiency and reduce churn.”

“We are extremely proud to be recognized by Gartner as a Cool Vendor in Communications Service
Provider Business Operations,” said Dan Wagner, Co-founder and CEO of CloudSmartz. “We believe it
validates our goal to provide a competitive range of leading-edge digital customer experience and
SD-ready open source software solutions to drive new revenue streams and create back-office efficiencies
through end-to-end automation.”

CloudSmartz feels that the information provided in the report is of value to all CSP sourcing and vendor
management leaders to launch the future of network infrastructure and operations along the spectrum of
digital transformation and is important for CSPs' future operations and business models.

According to the report, “by 2022, 75% of CSPs will consider new startups and enterprises for their
ecosystem partnerships, up from 60% in 2018.”

To get a copy of the full report, visit Gartner.com (Gartner Subscription required). For more insight on
CloudSmartz, follow the company on Twitter and LinkedIn and visit CloudSmartz.com.

Disclaimer:
Gartner does not endorse any vendor, product or service depicted in our research publications, and does
not advise technology users to select only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner's research organization and should not be
construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this
research, including any warranties of merchantability or fitness for a particular purpose.

About CloudSmartz

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CloudSmartz is a leader in digital customer experience management providing digital transformation and
virtualized network and software solutions for Communications Service Providers (CSPs) around the
world. Their innovative and future-proof product suite, called Acumen360™, enables omni-channel
digital experience and on-demand product availability through a single-pane-of-glass. The global
disciplined agile delivery model provides their customers complete end-to-end delivery capability and
support with 200+ telecom software professionals with offices in the United States, Asia Pacific and
Europe, Middle East & Africa. For more information please visit our website www.cloudsmartz.com or
email info(at)cloudsmartz.com.

About the Gartner report

The Gartner report, “Cool Vendors in Communications Service Provider Business Operations,” was
written by analysts Norbert Scholz, Sylvain Fabre, Jouni Forsman, Ian Keene, Martina Kurth, Wm. L.
Hahn, Peter Liu, Ramesh Marimuthu, Amresh Nandan, Michael Porowski, Kosei Takiishi was published
on 24 September 2018. The Gartner Cool Vendor Logo is a trademark and service mark of Gartner, Inc.,
and/or its affiliates, and is used herein with permission. All rights reserved. Gartner does not endorse any
vendor, product or service depicted in its research publications, and does not advise technology users to
select only those vendors with the highest ratings or other designation. Gartner research publications
consist of the opinions of Gartner's research organization and should not be construed as statements of
fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any
warranties of merchantability or fitness for a particular purpose.

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Contact Information:
CloudSmartz
Matthew Ray
1-585-627-1984
Contact via Email
cloudsmartz.com

Online Version of Press Release:

You can read the online version of this press release at: https://www.pr.com/press-release/768433

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