Documente Academic
Documente Profesional
Documente Cultură
Team Dynamics II
Christy Zhou Koval
Spring 2017 1
Housekeeping
• Fire drill on April 19 around 10am, approx. 30
minutes
– Implication for group project presentations
• Water bomb pictures!
• Research participation sign-up
Research Participation (Study 2)
Group level
Group
Power
structure Output
Input
(productivity,
(resources,
information)
Communication Leadership satisfaction,
turnover)
Conflict Social influence
Individual level
Ability
Perceptions
Motivation
Personality Learning
Attitude Decision
Value Emotion making 4
Learning Objectives
• Team basics
– What are teams?
– Types of teams
6
Weakness of Team Decision
Making
• Social loafing
– The tendency for people to exert less effort when
they pool their efforts toward a common goal and
where individuals are not accountable for their
effort
Studies on Social Loafing
8
Weakness of Team Decision
Making
9
How to minimize social loafing
11
Team Effectiveness Defined
• Team Effectiveness
– Fulfills objectives assigned to the team
– Fulfills satisfaction & well-being of team
members
– Maintains team’s survival
• https://www.youtube.com/watch?time_continu
e=307&v=jU4oA3kkAWU
Team Effectiveness Model
•Task characteristics
• Reward systems
•Team size • Achieve
• Communication
•Team composition organizational
systems
goals
• Physical space
• Satisfy member
• Organizational needs
Team Processes
environment
• Maintain team
• Organizational
•Team development survival
structure
•Team norms
• Organizational
•Team roles
leadership
•Team cohesiveness
14
Team Design
• Task interdependence
– Degree of mutual dependence on each
other
Task Characteristics
Team Design
•Task characteristics
•Team size
•Team composition
Task Interdependence:
= Extent that team members
– share common inputs to their individual tasks
– need to interact in the process of executing their work, or
– receive outcomes (such as rewards) that are partly determined by
the performance of others
16
https://www.youtube.com/watch?time_continue=158&v=4Rd9zQborx
Team Design
• Task interdependence
– Pooled, sequential, reciprocal
Sequential
Pooled Reciprocal
Team Design
•Task characteristics
•Team size
18
Team Design
Team Size
•Task characteristics
•Team size
– Between 5 to 7 people
– A popular rule but untested!
• Too large
– Difficult to coordinate, less effective
• Too small
– Difficult to accomplish the team’s objectives
• Large enough to accomplish task
Team Design
• Team diversity
20
Homogeneous vs. Heterogeneous Teams
21
Team Effectiveness Model
•Task characteristics
• Reward systems
•Team size • Achieve
• Communication
•Team composition organizational
systems
goals
• Physical space
• Satisfy member
• Organizational needs
Team Processes
environment
• Maintain team
• Organizational
•Team development survival
structure
•Team norms
• Organizational
•Team roles
leadership
•Team cohesiveness
22
Team Development – Five Stages
Performing
Norming
Storming
Forming Adjourning
Team Development in Action
• https://www.youtube.com/watch?v=EJTFaJ1-
Ul0
Team Effectiveness Model
•Task characteristics
• Reward systems
•Team size • Achieve
• Communication
•Team composition organizational
systems
goals
• Physical space
• Satisfy member
• Organizational needs
Team Processes
environment
• Maintain team
• Organizational
•Team development survival
structure
•Team norms
• Organizational
•Team roles
leadership
•Team cohesiveness
25
Team Norms
• https://www.youtube.com/watch?v=hcwyrLD
wFSM
Multigenerational Norms
•Task characteristics
• Reward systems
•Team size • Achieve
• Communication
•Team composition organizational
systems
goals
• Physical space
• Satisfy member
• Organizational needs
Team Processes
environment
• Maintain team
• Organizational
•Team development survival
structure
•Team norms
• Organizational
•Team roles
leadership
•Team cohesiveness
29
Team Development – Team Roles
•Task characteristics
• Reward systems
•Team size • Achieve
• Communication
•Team composition organizational
systems
goals
• Physical space
• Satisfy member
• Organizational needs
Team Processes
environment
• Maintain team
• Organizational
•Team development survival
structure
•Team norms
• Organizational
•Team roles
leadership
•Team cohesiveness
31
Team Cohesion
• The degree of attraction people feel
toward the team and their motivation to
remain members
– Calculative: members believe the team will
fulfill goals and needs
– Emotional: team is part of person’s social
identity
Influences on Team
Cohesiveness
Member
Similarity
External Team
Challenges Size
Increasing
Team
Team Cohesiveness Member
Success Interaction
Somewhat
Difficult Entry
33
Higher Team Cohesiveness:
– Want to remain members
– Willing to share information
– Strong interpersonal bonds
– Resolve conflict effectively
– Better interpersonal relationships
Is it good to be cohesive?
34
Cohesion and Performance
team cohesion
and task performance
depends on the extent
to which team norms are
consistent with
organizational goals
Team cohesion
Learning objectives
36
Improving team decision making
37
Constructive Conflict
Possible
Write down Vote on
Describe solutions
possible solutions
problem described
solutions presented
to others