PUTHUVATTIL, PRASOON (PRASOON)** CTR **

From: owner-iprc-nlt@LIST.ALCATEL-LUCENT.COM on behalf of S, Vinay (Vinay)

[vinay.s@ALCATEL-LUCENT.COM]
Sent: Thursday, November 06, 2014 11:50 AM
To: IPRC-NLT
Subject: Steps to resolve SAM client download ( Unable to download client) -

Hi ,

I saw couple of them facing issue with SAM client download . Please perform the below steps before Downloading client
on Window PC .

Add below entry in hosts file on Window PC

C:\Windows\System32\drivers\etc

135.250.192.31 nltsam31 nltsam31

Save the file

If not able to edit the file .Provide permission using below steps
1. Right click -> properties of hosts file
2. Security Tab -> Users -> Edit
3. Select Users (Give full control) . Click Ok .
4. Click Ok
5. Recheck that you have permissions to edit the file and save it .

Make sure that file name is hosts file ( Not hosts.txt) . Enable file extensions to be visible on PC .

1
Untick Hide extensions for known file types

2
And then Launch the browser .
http://135.250.192.31:8085/client/

Regards,
Vinay

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