ASSESSMENT ON EMPLOYEE RELATION

Assessment tool: Assignment

ASSESSMENT FOR LO- 3

Faculty: SABREEN SIRAZ

SUBMITTED BY: ABRAR KARIM

DATE: 22/02/2014
Introduction: An organization can’t perform only with the help of chairs, tables, fans or other
non living entities. It needs human beings who work together and perform to achieve the goals
and objectives of the organization. The human beings working together towards a common
goal at a common place (organization) are called employees. In fact the employees are the
major assets of an organization. The success and failure of any organization is directly
proportional to the labor put by each and every employee. The employees must share a good
rapport with each other and strive hard to realize the goal of the organization. They should
complement each other and work together as a single unit. For the employees, the organization
must come first and all their personal interest should take a back seat.

Employee Relation:Employee relation is mainly the relationship between workers and

employers in business. The link will be between anyone within the organization - between co
staff, between associate degree worker and his superior, between two members within the
management then on. It's necessary that the staff share a healthy relationship with one
another to deliver their best performances. Worker relations confer with the link shared among
the staff in a company. The staff should be comfy with one another for healthy surroundings at
work. It's the prime duty of the superiors and team leaders to discourage conflicts within the
team and encourage a healthy relationship among staff.Employee relation is a key strategic
issue for organization because the nature of the relationship between the employer and
employees can have a significant impact on morale, motivation, and productivity.

The roles of the main player:There are mainly four kinds of main players in employee relation
Employee, employer, Third parties and Government.

Government: The role of government is to serve the interests of workers and employers each
implement labor policies. Employee relations can possess the power of an organization, largely
by government policy, etc. employers, employees; trade unions will be in the formulation of
policy and their economic and legal affairs. Legal restrictions on their activities sometimes
create a centralized government, a weak contractile business organizations to encourage the
payment made by the corporatism. Example- in Quality garments there is a huge impact of
government they follow all the rules, regulation, policies which is set by the government.

Employer:The role of employer is that the responsibility of the structure success and
effectiveness. The leader needs staff to reply volitionally and flexibly to social control selections
and initiatives. Their role is to implement selections within the interests of structure potency
and geographic point orders while not being hindered by individual or collective worker
resistance to them. The staff from their half needs the leader to understand regarding their
complaints and grievances within the geographic point and the way the social control selections
affects their work, work arrangements and their potential rewards for his or her effort. It’s the
employer’s role to manage any kind of conflicts arising in such things and maintaining
harmonious worker relations. For example- The management of quality garments MR Tarek
Ahmed and his team who is controlling the business and running them smoothly.
Third Party: Third party like government, arbitrators and judges together with the court of
justice have a vital touching on industrial relations, as a result of they set a framework for what
employers and staff will and can't do. There also are some agents like consolatory, conciliation
and arbitration service and employment tribunals, to help or act as go-betweens working and
industrial relations matters. For example- Recently there was a conflict between employer and
employees of quality garments for not paying proper wages this problem was solved by the
court.

Employee: A worker could be a one who works within the service of associate degree other
person underneath a categorical or silent contract of rent, underneath that the leader has the
correct to regulate the small print of labor performance. Associate degree worker is employed
for a selected job or to supply labor and United Nations agency works within the service of
somebody else (the employer). The government agency classifies an employee as associate
degree worker as follows: normally, associate degree one United Nations agency performs
services for a corporation is aworker if the organization what's going to be done and the way it
will be done. For example- In quality garments there are 3000 workers working together to
develop the garments and the quality of products.

Explain the unitary and pluralistic frames of reference

The unitary and pluralistic frame of reference refers to a group of opinion, attitude, dreams,
assumptions, attitudes, principles and viewpoint that a company practices in step with the
management form of the organization. Unitary and pluralistic frames of reference area unit
quintessentially associated with the management of the workers and their participation with
the organization.

Unitary: In unitary system every employee of the organization makes each effort conjointly
towards a typical objective. Everyone tries to allow the most effective of his ability on an
individual basis. There aren’t any opposition teams or parties, and thus no rival leaders among
the team. Unitary perspective is principally supported the statement that so as to realize
success, members of any given organization, despite their totally different roles, should share
an equivalent goals, objectives and values.

Example: In a local fashion outlet like “DIESEL MENS WEAR” there are many different
employees playing different role like Cashier, Sales man, Collection man, security etc. They all
are working together but task is different and the target of each worker is business growth and
profit.

Pluralistic: In pluralistic the organization is detected as being created from completely different
sub-groups, every with its own legal loyalties and with their own set of objectives and leaders.
In situate of company unity mirrored in a very single focus of authority and loyalty, employees
have to be compelled to settle for the existence of rival sources of leadership and attachment.
Employees have to be compelled to be accepted specially, by whoever is ruling the society.
Example: If we talk about Quality Garments we can see there are different groups like Cutting
group, Fusing group, Numbering group, Button group, Inline group, Iron& Presentation group
and audit group they keep their identities while existing with other groups or a more dominant
group. Rather than just one group, subgroup, or culture dictating how things go, pluralism
serves as a model of democracy, where different groups can voice their opinions and ideas.

Trade Union:Trade unions in the unit, with the aim of defending the interests of their
employers and their organizations represent individuals and organizations operating in the
same or completely different. Trade unions to protect workers from exploitation by their
leaders and their pay, terms and conditions of the agreement to improve access Law and policy
organization for the benefit of the workers line up management, employers, government, etc. ,
on behalf of the workers consultation pursues. The main objective of the trade union of his or
her existence as a lone voice in the discussion involves a fellow employee , he / she may
disagree with any vital institutions have the ability to influence the choice not to provide
support for individual workers . Changes in the organization as well as the integrity of the
collective voice of workers affected by the choice of partner are likely to improve.

The rise of Trade Unionism

Let's start at the beginning of the rise of trade unions in British economic agenda was rather
turbulent. Subjected to severe repression of unions in Britain’s major cities, but their presence
was quite extensive. In 1834, efforts to achieve a lot of support from the socialist revolutionary
movement, which through its famous Grand National Consolidated Trades Union, who was a
pioneer in the trade unions made under the inspiration of Robert Owen. Protest against the
persecution of GNCTU Tolpuddle Martyrs. TopuddleMatyrs oath swearing to each other , which
was illegal, they were poorly paid for their labor unions against exploitation , but they have
been to trial and deported to Australia as a result of a protest against low wages swore an oath
with one another , which was an agricultural union time .Until 1850, the trade union movement
does not have any significant strides. Trade Union Congress in 1860 and finally made it (TUC)
1867 Royal Commission on Trade Unions was established in the legal recognition of the trade
union was established in 1868 following the London labor organizations as the Council of Trade.
Trade unions were legal in 1871 under the official Royal Commission.

The new union sprung to prominence in the as the Society of Engineers Shawkat. The Labor
Party went into politics and became the UK’s labor union, which is representative of the
committee became involved in many prominent roles. These days, there are strong links with
the Labor Party in the UK trade movement.

During 1910 to 1914, with a wide range of industrial conflict and trade union membership
increased business efficiency and profitability of the organization had many negative effects on
the industry. Subscribe to extend them to new heights in the management of employee
relations management to recognize their involvement.

TUC wages and working conditions for coal miners and security demands calling for a general
strike in 1926Industrial conflict is staggering to face court orders to call off the strike day TUC
general strike to be illegal from the left and then on the judgment of Astbury . Employers had to
pay large fines for their losses TUC the situation so that the position of the government is
allowed to seize weak trade union funds.

The fallof Trade Unionism

With regard to trade, and trade union government to enact anti- union trade union movement
in 1927 saw a significant shower. It joined the picketing and the TUC banned from the civil
service, as well as the legislation that outlawed strikes significantly limited the power of the
trade unions. Immediately after the Second World War, the Labor Party won the general
election and served to benefit the workers and employers helped them gain a better bargaining
power, which has the immense capacity of the trade union movement. After years in the late
1970’s until their power was in its zenith position.

The truth of the consequent decline in trade union vote of no confidence by losing now lose
their grip on the political arena under the Labor government of James Callaghan led to the "
winter of discontent " excessive general strike called by the union of the British general election
win in 1970 was the Iron Lady , Margret Thatcher initiated by the Conservative Party and the
trade union movement 's strict stances on the turn and the British economy has made several
laws to undermine the authority of the Union .

In 1980, the Union’s trade unions are losing a high number of their members. As part of the
terms and conditions of their employment agency staff to apply pressure to detach themselves
from the union From 1990, the Union’s role in collective bargaining and union push internally to
declination and away more detached from the economic activities of the organization , which
supports the welfare of employees in Human Resource Management ( HRM ) saw the
introduction .

The trade union movement is recognized by the Labor government of the Union Government
and the industry back in the 1990's and 2000 's , through contracts came to power in late
reaffirm their existence and purpose . Resolving disputes between various agencies and
production staff development training to provide skilled labor force, such as the Union of
certain potential managerial role. Cohesive role of trade unions in relation to employees, so
today is a strategic partner of the organization has changed from an opponent.
Assessment on how changes in trade unionism have affected employee relations.

Strong changes in trade unionism trade unionism in the early years , as well as employees of
the employer-employee relationship was impressed from the start of development , they are
not only safe for the skilled person in the employment of unskilled along slowly but is
associated with . Prior to the development of organization -employee relationship with such
employees, rather than hostile and were exploited to some extent. Mid- nineteenth century,
such as the revolutionary changes as Robert Owens and his Grand National Consolidated Trade
Union trade unionism has been developed by Pioneer. Integration of skilled and unskilled work
force in 1834 is to be guided by them. First Trade Union Trade Union Congress in 1871 with
Shawkat Engineering Society and the structure of their attending meetings at the national level
to achieve success in 1851.

Affecting the relationship between employers and employees is very good amounts of trade
unionism that brought a lot of changes in the labor force. Employees without facing any kind of
good legal complications through strikes and walkouts Discontents able to show them on the
grand scale of their employers or are afraid of losing their jobs

Their relationship with their employer and a trade union representing the workers, the group
had a platform, their union density,compactness, can be measured by the extent and scope.
Through the efforts and needs to organize their staff to engage with them through sets of
solidarity Employees of the employer and the employees or the employer’s association
constant of the leather, which led them to side with the union because of the strong influence
of the trade union movement of workers.

Declining trade union organizations, such as Human Resources (HRM) has allowed the
introduction of the option of the employee relationship. Employee grievances and disputes
internally due to their better options for their management of the trade union’s density
changes in numbers since 1980. The appointment of the new members and keeping members
in the union as well as union has affected. Of the power of trade unions to political moves as
well as the economy have been weak deindustrialization, the growth of private services; -collar
jobs, part-time employment and the growth of international trade or globalization led to the
demise of the union movement. Nowadays, more and more positive directions as to change the
position of union employees has affected the relationship between the employee, for example,
to fight for their needs and protect their interests, and other various organizations as well as
governmental laws have been in employment tribunals and other friendly organizations like the
arbitration through Acas conciliations, mediations, and the dispute through conciliates the
development of such associations, enough to affect the employee relationship.
Studies have shown that the trade unions to push for higher wages , and hence affects the
relationship between the employee contribution to the profits of all businesses are doing more
of the same organization which creates inefficiencies in the classifications of companies and
hard working , Beard was ultimately shown by the union members and non- union members
and employers . Investors are reluctant to invest in unionized and non- unionized organizations,
institutions prefer to invest more in the trade union movement as well as the growth of the
organization nowadays hinders. In recent years, large quantities of these factors have affected
employee relationship.

Conclusion: Now a day’s trade union is very important in every big organization because
workers use trade unions as their representative voice to demand their rights and improve their
living and working condition. The formation of the trade union was a reaction against the
mechanism of pauperizations, notably: low pay, long working hours, child labor and general
appalling working conditions. And so trade unionism has always been about eradicating
poverty. The symposium recalls this historical, as well as the current role of trade unions, to
continue the fight against poverty and to promote social justice in the global economy.

Explain the procedures an organization should follow when dealing with different conflict
situation

In each business a conflict arises in the scenario, despite the positive employee relations in the
business. Owing to its negative repercussions scenario conflicting business activities within each
of the main topics of the business, Expeditiously artistically and otherwise, it's a breakdown of
the production staff and ran a lot of violent things, does not seem to resolve the conflict, it can
be changed into a bit of a crisis, must lead to serious confrontations, conflicts to be dealt with
swiftly by bit. Disciplinary action against employees by management to conflict can arise from a
simple complaint. People have completely different ideas and opinions of others and theirs to
be correct or higher on basic cognitive processes arise in the conflict. Within the organization,
conflicts colleagues, staff and management will occur within. It is the strength of clash before it
arises in a conflicting scenario 2 sides at once etc. , it is important to ensure that each involved
in general terms instead of winning their primary argument that the need to resolve the
conflict.

There are three procedures to deal with different conflict situation conciliation, mediation and
arbitration.
Conciliation: Conciliation may be a voluntary continuing, wherever the parties’ concerned
square measure unengaged to agree and decide to resolve their dispute by conciliation. The
method is versatile, permitting parties to outline the time, structure and content of the
conciliation proceedings. These proceedings square measure seldom public. they\'re interest-
based, because the reconciler can once proposing a settlement, not solely take into
consideration the parties legal positions, however additionally their; business, money and / or
personal interests.

Mediation: is an off-the-cuff dispute settlement method passing a trained third party, known as
an intercessor. Mediation is meant to bring 2 parties along to clear up misunderstandings,
establish considerations, and reach a resolution. Throughout the mediation, either side can gift
its read of the difficulty, or also the intercessor can work with either side during a caucus to try
to figure out a settlement. At the tip of the method, the intercessor will gift his or her findings
and gift a possible answer to the difficulty. Mediation may be utilized in divorces, land, and
labor talks, and in different disputes, in an effort to avoid taking a case to court.

Arbitration:dispute resolution mechanism designed to assist aggrieved parties recover

damages. In arbitration, associate impartial person or panel hears all sides of the problems as
conferred by the parties, evaluates the proof, and decides however the matter ought to be
resolved. Arbitration is final and binding, and is subject to review by a court solely on a really
restricted basis.

Introduction of the situation: In 2009 there was a conflict between two big fashion brands
Ecstasy and Yellow both of the outlet located in Bashundhara City. Both brands provide
exclusive and trendy merchandise to their customers. So in 2009 before Eid-ul-Fitr there was a
conflict between the two fashion houses because Yellow copied some of the unique design
which was designed by Ecstasy’s fashion designer. In every year before Eid Ecstasy brings
something new for their customer in other hand yellow also provides their own design but in
2009 for making more profit Yellow copied some of the design of Ecstasy for this reason there
was a huge conflict between both the organizations. After that the owner of ecstasy gave a
notice toYellows management that if they don’t stop copying and selling their product they will
take strong action. On the other hand Yellow was saying they didn’t copy and they will not stop
selling the same product.

Key features: The main reason was Yellow copied Ecstasy product they manufactured same
designed shirt but different color. For this reason the owner of ecstasy said to stop selling the
same product this is hampering their business.
To solve this issue the first step was conciliation over here the owner of ecstasy and the owner
of yellow sits together in a meeting. In this meeting they discuss with each other about the
problems after discussing the whole thing they didn’t agree with each other there was no
output. Over here the owner of yellow tried to convince ecstasy’s owner to do business jointly
but he didn’t agree with him.

Then the second step was mediation over here the market committee sits with both the party
as both of the fashion outlets was playing very important role for markets reputation. Then the
marketcommittee listens to both the parties and gave a decision that Yellow can’t sale any
product designed by Ecstasy they have to sale their own design or else ecstasy can case against
yellow in the court. After that Yellow listens to the market committee and stop selling ecstasy
product so the dispute was dismissed by the second step.

Recommendation: Yellow took perfect decision by stop copying and by listening to mediator
because in every business, reputation and good impression is very important for business
growth and profit. In that time if Ecstasy’s owner cased against yellow then it would have been
trouble for yellow to survive in the market because the customer would get confused about
their favorite brands the expectation level might be decreased. In this kind of situation it is
good for the business organization to finish the dispute internally.

Conclusion: In every organizationthere will be some conflict and dispute between each other
common thing but the solving process must be fair enough so that the both party be satisfy
enough with the decision.