Santhosh Kumar N

Santhoshnat@gmail.com

9094885397
Network analyst
Chennai

Looking for a challenging career in Network domain and seeking for a position where I can utilize my technical skills and professional
experience, to provide the best of mine for the success and growth of the organization and gain satisfaction thereof.

WORK EXPERIENCE SKILLS

Provisioning and Configuration Management CCNA EIGRP OSPF SDN Open stack
Tata Communication
03/2015 – Present SIP Trunking Hosted VOIP services
Achievements/Tasks
Hands-on experiences in provisioning, ceasing and migration MPLS VPN CUCM
aspects with back end data activities.
Migration of VOIP products and service change request on Cisco
ICM platforms for UK client
Handling Escalations on network related queries and PERSONAL PROJECTS
coordinating with technical consultant/network team in L3
Providing the call Plan setup ,script change to the user IP products Migration (07/2015 – 07/2016)
requirements Completion of 900 sites for the DWP (Department of
work & pensions) UK
Attending weekly, fortnightly client review calls and project
progression calls.
Configuration of new base phone ,extension mobility and IP Migration of Hosted VOIP services
contact center network configuration (07/2016 – 07/2017)
Completion of 1400 sites for the customer Travis
Interface directly with service providers, customers, field Perkins
technicians, service contractors, and field service coordinators
to troubleshoot and resolve network-related issues.
Experience in Protocols – TCP/IP, EIGRP, OSPF, BGP, VLAN, Migration SIP product (07/2017 – 07/2018)
Spanning Tree. Completion of 700 sites for the customer Marks and
Spencer

System Engineer
PCS Technolgy ACHIEVEMENTS
02/2014 – 12/2014
Achievements/Tasks Bravo (01/2016 – Present)
Troubleshooting System and network related issues through Have been awarded BRAVO for my extended support and
third party remote tools like Dame Ware utilities, VNC Viewer, reduction in workflow timing by 10% which increases overall
Team Viewer and Remote desktop for around 15000+ users productivity of my team in DWP migration project
Experience of working on high priority incident ticket (P1, P2)
with high critical deadline Best in class (03/2017 – Present)
Have been awarded best in class consecutively for my top
notch performance in large migration projects

HI 5 (01/2018 – Present)
EDUCATION Have awarded Hi5 for handing escalations in a timely
manner

B.E
John Bosco Engineering College
06/2009 – 06/2013 Chennai INTERESTS
Courses
Electronics and SDN Predictive analytics
communication Engineering