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“We protect your network like your business depends on it”TM
NOTE: This white paper is an introduction to SCADA and sensor components. DPS Telecom
specializes in custom engineering, designed especially for you and your mission-critical network.
The information presented in this White Paper is a new application. The exact deployment of
these products and applications may change, according to your unique network. Please use this
White Paper as a tool for planning your SCADA system.
All rights reserved, including the right to reproduce this white paper or portions thereof in any
form without written permission from DPS Telecom. For Information, please write to DPS
Telecom 4955 E. Yale Ave., Fresno, CA 93727-1523 • Call: 1-800-622-3314 • Email: info@
dpstele.com
Executive Summary
Do you know how to implement an effective SCADA system? Maybe you use environmental and other
sensors to collect data at some of your remote sites, but you don’t know how to incorporate them into
your core SCADA gear. You want to make your sensor data work for you, but the “small, simple”
PLCs (Programmable Logic Controllers) you’ve got just can’t handle anything beyond “small, simple”
problems. Wouldn’t it be nice if every threat to your operations was “small” and “simple”? Few people
are that lucky. And what about the huge variety of sensors from many different manufacturers. How do
you know which types and models are effective, and which should be avoided?
What if there was a way to remotely control conditions at your remote sites, based on the data report-
ed by your army of sensors? Imagine the successful implementation of a SCADA system, where
pager, text, and email notifications from your sensors allow you to quickly react to changing condi-
tions. After programming your SCADA system the right way, you may not need to set foot at a site for
a long time.
Your dream can be real with the right SCADA system, the right sensors, and this guide. You’ll elimi-
nate days of wasted time spent ordering, waiting for, and testing sensors. Read this entire white paper
to discover the tools you need that will slash your windshield time, improve your operations, and use
sensors to squeeze more power from your SCADA system…
Contents
SCADA Fundamentals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
New SCADA and Sensor Deployment “Could Save Millions” at This Water Treatment Plant . . . . . . 10
SCADA Fundamentals
Depending on your network, you probably need
more alarm detail than a single discrete alarm point Price is Only the First Part
can provide. Fuel tanks, battery power, lighting sys- of Cost Justification — Make
tems, and water levels are just some of things you Sure Your Vendor Offers
need to monitor to keep your network up and running.
By harnessing the power of SCADA and combin- Guaranteed Results
ing it with a wide range of compatible sensors, you’ll In my experience, cli-
know where your network and facilities stand around ents who think hard
the clock. But to harness that power, you’ll need a
about cost justification
basic understanding of how SCADA works so you
have a more impor-
can make your environmental sensors work for you.
tant concern than just
price. They want to
What is SCADA? make sure that they’re By Bob Berry
SCADA is not a specific technology, but a type of not spending their Chief Executive Officer
company’s money on DPS Telecom
application. SCADA stands for Supervisory Control and
Data Acquisition — any application that gets data about a system that doesn’t
a system in order to control that system is a SCADA work as advertised.
application. That’s smart. You have to be careful when
A SCADA application has two elements: working with equipment vendors, espe-
1. The process/system/machinery you want to monitor cially on protocol mediation projects. Most
or control — this can be a power plant, a water sys- vendors can’t support all your legacy equip-
tem, a network, a system of traffic lights, or anything ment, and they don’t have the development
else. capabilities to make integration work.
2. A network of intelligent devices that interfaces Some vendors will charge you large NRE
with the first system through sensors and con- (non-refundable engineering) fees up front
trol outputs. This network, which is the SCADA
for custom work, and give no guarantee that
system itself, gives you the ability to measure
the resulting product will meet your perfor-
and control specific elements of the first system.
mance requirements.
Personally, I think that’s a lousy
How do SCADA systems work? way to do business. I give all my cli-
ents a 30-day guarantee: If my product
A SCADA system performs four functions:
doesn’t completely satisfy you, return
1. Data acquisition
it for a full refund. If I can’t give you a
2. Networked data communication solution, I don’t want your money. If I’m
3. Data presentation doing custom work for you, I don’t expect
4. Control you to pay for it until I’ve proven that it
works to your satisfaction.
The four SCADA functions are performed by four Very few vendors will make that guar-
kinds of SCADA components: antee. But you need to demand the best
1. Sensors (either digital or analog) and control relays level of service from your vendor to ensure
that directly interface with the managed system. that your SCADA implementation is 100%
2. Remote telemetry units (RTUs). These are small successful.
computerized units deployed in the field at specific
sites and locations. RTUs serve as local collection Call DPS Telecom at 1-800-622-3314
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DPS Telecom • 4955 East Yale Avenue, Fresno, California 93727 • (800) 622-3314 • Fax (559) 454-1688 • www.dpstele.com
points for gathering status from sensors and deliv- Building Access System
ering commands to control relays.
3. SCADA master units. These are larger computer
consoles that serve as the central processor for the
SCADA system. Master units provide a human
interface to the system and automatically regulate
the managed system in response to sensor inputs.
4. The communications network that connects the
SCADA master unit to the RTUs in the field.
Now that you know about the SCADA application
and its components, you’ll want to know where the
sensors come in. Sensors used in SCADA systems can
be discrete or analog.
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More advanced temperature sensors output analog values. Analog monitoring allows you to monitor
fluctuating sensor levels at your remote sites. With the right SCADA system, you can use your ana-
log readings to send alarms based on configurable thresholds. You can have different thresholds for
low, critically low, high, and critically high.
2.) Humidity Sensors - Often, humidity monitoring is overlooked. But it is one of the key envi-
ronmental alarms to monitor in every unmanned remote site. Looking at both internal and external
humidity ranges, it’s very important to monitor what conditions your revenue-generating equipment
is operating in. If your environmental control unit failed and you didn’t have adequate monitoring
of the humidity at your site, you would be completely unaware of the damage and would be too late
in preventing equipment failure. Humidity can be monitored with both discrete and analog sensors,
much like temperature. Where possible, look for a sensor that monitors temperature and humidity.
3.) Motion Sensors - The most critical element of physical site security is being able to detect intruders and
receive an immediate alert. Motion sensors provide you with the instant information you need to react to an intrud-
er before the real damage is done. Discrete motion sensors can even turn on a light and send an immediate intru-
sion notification when movement is detected in its field of vision. It’s very important to consider placement when
installing motion sensors. Windows and other possible intrusion points should be protected by motion sensors.
4.) Liquid Level Sensors - Liquid level sensors can be used to monitor water towers and fuel tanks. This makes
them especially useful for alarm circuits that control motor starters, contactors, solenoids, and relays. You should
always know how much fuel you have before activating any piece of equipment. With a discrete liquid level sen-
sor, you can configure the sensor to latch a contact closure when your liquid level has fallen below a critical line.
This allows you to receive a notification when your water, fuel, or other tanks are low. Don’t risk running dry by
ignoring the liquid levels of your machines and other equipment.
5.) Water Flow Sensors - Using water flow sensors gives you an accurate picture of your fluid flow rates. Most
flow sensors can monitor water with an internal flowmeter or a flow datalogging device. At at water treatment
plant, water flow is one item on a long list of data that must be collected during the treatment process. It’s impor-
tant to find a reliable water flow sensor that produces accurate flow results and allows you to make quick decisions
based on that data.
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6.) Smoke Sensors - Smoke sensors are critical safety devices needed in every home, and the same principle
holds true for your remote sites. There are many possible reasons a fire could break out at a site. Overheated
equipment, electrical short, wildfire . . . the list goes on. In order to save your revenue-generating equipment, you
need to know right away if smoke or fire is present at a remote site. Fires cause irreparable damage, and smoke
sensors are your first line of defense.
7.) Door Sensors - Whether or not you’ve already experienced theft or vandalism in your network,
your unmanned sites are vulnerable. While you might expect this type of criminal activity from
strangers, an alarming amount of damage is done by employees, ex-employees, and outside
contractors. Door sensors keep your revenue-generating equipment secure. You’ll know the
moment someone tries to gain unauthorized access to one of your remote sites, or if an employee
enters when they’re not supposed to. Without the protection a door sensor and other BAS sensors can
provide, an unknowing technician could walk into a dangerous situation. Door sensors provide a warning, “Hey,
nobody’s supposed to be there at 3 a.m.!”
8.) Power Failure Sensors - The primary damage caused by a power outage is obvious: If com-
mercial power and you don’t have a reliable backup power supply, that site will eventually go dark.
Dark sites mean network downtime, lost revenue, and frustrated customers.
A power failure sensor will send an alarm when power is disrupted. This is a discrete sensor that
outputs a contact closure when power is not detected for a user-defined amount of time. Most users
want to receive a critical alarm after any failure lasting more than a few seconds.
9.) Current Sensors - You must always know whether your battery chargers, backup generators, and other
power sources are outputting power. Analog current sensors tell you way more than, “They’re outputting power”.
You’ll also know how much. Measuring AC/DC currents, current sensors isolate the sensor output from the con-
ductor. These type of sensors are highly useful for motor drives, UPS systems, and battery supplies.
10.) Propane Tank Sensors - Monitoring your propane tanks can save you from running out of fuel.
Some propane sensors send an audible alert when they’re running low. Depending on your tanks, a float sen-
sor that gauges the propane remaining in your tank may be all you need. At sites where propane is the main fuel
source, you may need advanced sensors that track gas usage rates and report back to an on-site RTU, like the
NetGuardian, with the exact amount left. These type of analog sensors will allow you to order more propane for
your tank - before it runs empty. An empty propane tank means you have to wait for your next delivery from
your supplier, and you may have to suffer without fuel for some time.
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SCADA and Analog Implementation Are Just The Solution He’s Been Looking For…
The equipment currently in use at De Anza Moon Valley has simply not produced the results LaVay has in mind. “We
do have an existing alarm system, but frankly it doesn’t hold a candle to DPS equipment,” he said. “I mean, it’s not even
close.”
His visions for the future include analog and relay solutions, as well as sensors for alarm contacts. Part of LaVay’s plan is
to use electric valve isolation. “When high flow rates are sensed somewhere, you can start shutting down appropriate isola-
tion valves and isolate that leak before it gets out of control,” he explained. “So by the time I get there, it’s isolated and it’s
just a matter of repairing it.”
With DPS solutions in mind, LaVay plans to retrofit his current alarm system. “It could save us millions of dollars.”
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Current
Sensor
Humidity
Sensor
2.) Derived Alarms and Controls - Derived alarms are software-based alarms that occur whenever a user-defined
combination of events occurs. Commercial power failure at an enclosure might be a minor alarm. Low battery at
an enclosure might be a minor alarm. But the combination of a power failure and a low battery should be reported
as a critical alarm, and derived controls allow you to do just that.
Derived controls take this concept one step further. They are automatic responses to alarm combinations. In the
example above, you could setup a simultaneous power failure and low battery to automatically latch a control relay
tied to a backup generator. This kind of advanced automation corrects network threats within seconds, protecting
mission-critical equipment and keeping your client base happy.
3.) Hardened, Industrial Grade Units - Do your remote sites run the risk of being snowed in? Does the humidity
in your location reach extreme highs?
If so, site climate is an important issue for your SCADA system. Rugged engineering allows advanced remotes
to perform in the harshest conditions. The RTU for your SCADA system should be built to withstand extreme
high and low temperatures, as well as humidity and other factors that are relevant in your region.The NetGuardian
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• 80 discretes, 4 controls
• Dual -48 VDC
• 1 RU for 19” or 23” rack
http://www.dpstele.com/rtus
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Temperature/Humidity Sensor
with –48 VDC to –12 VDC Converter
Temperature/Humidity Sensor
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Door Sensor
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Learn SCADA the Easy Way: Attend DPS Telecom Factory Training
“DPS Factory Training is a big help in not feeling intimidated by your network monitoring
system. It’s excellent — presented in the right way and tailored to the needs of the class.”
— Bill Speck, 3 Rivers Telephone
Learn network alarm monitoring in-depth in a totally practical hands-on class. The DPS Telecom Factory Training
Event will show you how to make your alarm monitoring easier and more effective. You’ll learn about SCADA
deployment, ASCII alarm processing, derived alarms and controls, and how to configure automatic email and
pager notifications. DPS training is the easiest way to learn alarm monitoring, taught by technicians who have
installed hundreds of successful alarm monitoring deployments
Control relays allow you to remotely switch equipment on and off. They are simply a switch mechanism that can
be activated remotely, no matter where you are located. This can be used for anything from light switches to gen-
erators to door locks and more. You’ll also want to make sure that your RTU supports both N/O and N/C so that
if power fails, relay will return to intended operation.
A sufficiently sophisticated master unit or RTU can run these controls completely automatically, without the
need for human intervention. Of course, you can still manually override the automatic controls from the master
station.
In real life, SCADA systems automatically regulate all kinds of industrial processes. For example, if too much
pressure is building up in a gas pipeline, the SCADA system can automatically open a release valve. Electricity
production can be adjusted to meet demands on the power grid.
Analog inputs allow you to monitor important values, including environmentals and battery levels.
You must also understand the overarching SCADA master that displays the data for you and your team.
Early SCADA networks communicated over radio, modem or dedicated serial lines. Today the trend is to put SCADA data on
Ethernet and IP over SONET. For security reasons, SCADA data should be kept on closed LAN/WANs without exposing sensi-
tive data to the open Internet.
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Get the Facts Before You Purchase Your Next Network Monitoring System
If you found the information in this white paper useful, you’ll also be interested in the other white papers in the DPS Telecom
Network Monitoring Guide series. Each paper is a complete guide to an essential aspect of network monitoring. These are the
facts you need to know to make an informed purchase of your next network monitoring system.
SNMP Tutorial
This guidebook has been created to give you the information you need to successfully implement SNMP-
based alarm monitoring in your network. To receive this report, visit:
http://www.dpstele.com/white-papers
This all sounds great, but where can I get product details?
If you would like to know more about the products and services mentioned in this white paper, visit www.dpstele.com and
click “Applications.” or “Products.”
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“It is hard to find companies with the intelligence and aptitude to meet
the customer’s exact needs, and I believe that is what DPS is all about.”
—Lee Wells, Pathnet
Andrew Erickson is Lead Writer for The Protocol, the monthly alarm monitoring ezine from
DPS (www.TheProtocol.com). Experience writing web content and product documentation have
prepared him to capture the expertise of the DPS Engineering team in a clear, concise white
paper.
www.dpstele.com
1-800-622-3314
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