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GE Appliances

Technical Service Guide


May 2016

GE 27" Top Load Washer

HTW200ASK_WW
MTW200AMK_WW
GTW220ACK_WW
HTW240ASK_WW
GTW330ASK_WW
GTW460ASJ_WW
GTW485ASJ_WW
GTW485ASJ_WS
GTW490ACJ_WW
GTW490ACJ_WS
GTW680BSJ_WS

GE Appliances
31-9254
Louisville, Kentucky 40225
Safety Information

IMPORTANT SAFETY NOTICE


The information in this service guide is intended for use by
individuals possessing adequate backgrounds of electrical,
electronic, and mechanical experience. Any attempt to repair a
major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible for the
interpretation of this information, nor can it assume any liability in
connection with its use.

WARNING
To avoid personal injury, disconnect power before servicing
this product . If electrical power is required for diagnosis or test
purposes, disconnect the power immediately after performing the
necessary checks.

RECONNECT ALL GROUNDING DEVICES


If grounding wires, screws, straps, clips, nuts, or washers used to
complete a path to ground are removed for service, they must be
returned to their original position and properly fastened.

GE Appliances
Technical Service Guide
Copyright © 2016
All rights reserved. This service guide may not be reproduced in whole or in part
in any form without written permission from GE Appliances.

–2–
Table of Contents
Safety Information .......................................................................................................................................................................... 2

Table of Contents ............................................................................................................................................................................ 3

Safety Requirements...................................................................................................................................................................... 6

Nomenclature ................................................................................................................................................................................... 7

Introduction........................................................................................................................................................................................ 8

Control Features ............................................................................................................................................................................. 9

Operating Instructions .................................................................................................................................................................. 17

Consumer Help Indicator............................................................................................................................................................. 21

3URGXFW6SHFL¿FDWLRQV .................................................................................................................................................................. 22

Water Levels............................................................................................................................................................................ 22

Tools Needed .......................................................................................................................................................................... 23


Component Locator Views.......................................................................................................................................................... 24

Underside Top Cover 680 Model.................................................................................................................................... 24

Underside Top Cover 200, 220, 240, 330, 460, 485, 490 Models .................................................................... 25

Tub Assembly 680 Model .................................................................................................................................................. 26


Tub Assembly 680 Model ............................................................................................................................................................. 26

Tub Assembly 460 485 and 490 Models .................................................................................................................... 27


Dryer Components.......................................................................................................................................................................... 27

Tub Assembly 200, 220, 240, and 330 Models ....................................................................................................... 28

Backsplash Assembly Electronic 680 Model ............................................................................................................ 29

Backsplash Assembly Analog Models ......................................................................................................................... 29

Control Board Electronic 680 Models .......................................................................................................................... 30

Control Board Analog Knob Models ............................................................................................................................. 30

Bottom View ........................................................................................................................................................................... 31


Diagnostics ......................................................................................................................................................................................... 32

Consumer Error Mode (CEM) ............................................................................................................................................ 32

Field Service Mode ............................................................................................................................................................... 32

Understanding The Binary Chart ................................................................................................................................... 33

Binary Chart Service Mode Tests ................................................................................................................................... 34

Service Mode Tests .............................................................................................................................................................. 35

–3–
Fault Codes .............................................................................................................................................................................. 39

Personality ID .......................................................................................................................................................................... 44
Cabinet and Structure ................................................................................................................................................................... 45

Backsplash .............................................................................................................................................................................. 45

Lid ................................................................................................................................................................................................ 46

Lid Latch ................................................................................................................................................................................... 46

Lid Switch/Lock Assembly ................................................................................................................................................ 47

Lid Hinge ................................................................................................................................................................................... 48

Agitators.................................................................................................................................................................................... 48

Impeller ..................................................................................................................................................................................... 48

Dual Action Agitator ............................................................................................................................................................ 49

Single Action Agitator ......................................................................................................................................................... 50

Top Cover .................................................................................................................................................................................. 51

Basket Assembly ................................................................................................................................................................... 51

Cabinet/Apron Assembly................................................................................................................................................... 52

Leveling Legs .......................................................................................................................................................................... 52


Fill System ........................................................................................................................................................................................... 53

Water Valves ........................................................................................................................................................................... 53

Thermistor ................................................................................................................................................................................ 54

Dispensers................................................................................................................................................................................ 55

Bleach Funnel ........................................................................................................................................................................ 55

Water Levels............................................................................................................................................................................ 56

Pressure Sensor ..................................................................................................................................................................... 56

Option Selector Switches .................................................................................................................................................. 56


Wash System..................................................................................................................................................................................... 58

Recirculation Pump .............................................................................................................................................................. 58


Drain System ..................................................................................................................................................................................... 59

Drain Pump .............................................................................................................................................................................. 59

Drain Hose External ............................................................................................................................................................. 60

Drain Hose Internal .............................................................................................................................................................. 60


Drive System ...................................................................................................................................................................................... 61

Drive Belt ................................................................................................................................................................................... 61

Drive/Transmission Pulleys .............................................................................................................................................. 61

–4–
Speed/Hall Sensor ................................................................................................................................................................ 62

Drive Motor .............................................................................................................................................................................. 63

Mode Shifter ............................................................................................................................................................................ 63

Platform/Transmission Assembly.................................................................................................................................. 65

Main Harness Assembly .................................................................................................................................................... 66


Schematics / Wiring Diagrams ................................................................................................................................................. 67

Schematics / Wiring Diagrams Cont. .......................................................................................................................... 68

Schematics / Wiring Diagrams Cont. .......................................................................................................................... 69


Warranty ............................................................................................................................................................................................. 70

Index ...................................................................................................................................................................................................... 71

–5–
Safety Requirements
GE Factory Service Employees are required to use safety glasses with side shields, safety gloves and
steel toe shoes for all repairs.

Electrically Rated Glove and


Steel Toed Work Boot Dyneema® Cut Resistant Dyneema®Cut Resistant
Glove Keeper Glove

Cut Resistant Sleeve(s) Plano Type Safety Glasses

Prescription Safety Glasses


Safety Glasses must be ANSI
Z87.1-2003 compliant
Brazing Glasses

Prior to disassembly of the washer to access components, GE Factory


Service technicians are REQUIRED to follow the Lockout / Tagout
(LOTO) 6 Step Process:

Step 1 Step 4
Plan and Prepare Apply LOTO device and lock
Step 2 Step 5
Shut down the appliance Control (discharge) stored energy
Step 3 Step 6
Isolate the appliance “Try It” verify that the appliance is
locked out

–6–
Nomenclature

G T W 6 8 0 B S J 0 W S
Brand Specific Color
G: General Electric W: White
H: Hot Point WS: Silver Backguard
M: Moffatt MC: Metallic Carbon
Configuration Engineering Digit
F: Front Load 0 - 99
T: Top Load - Rear Control
N: Top Load - Front Control Model Year
U: Unitized J - 2015

Platform Partner Type


W: Washer P: Premium Cost (Color)
D: Vented Dryer - Std H: Home Depot
Product Type
V: Vented Dryer - Long L: Lowes
R: Riser
C: Condenser Dryer S: Standard
A: 2” Cover Top Load
H: Heat Pump C: Contract (Hoses)
B: 4” Cover Top Load
Z: Flat Back Dryer - Long M: Mabe
S: Standard/Stationary
X: Flat Back Dryer - Std
P: Portable
Series 1: 1 - 9
Fuel Type Dryer
Series 2: 1 - 9
E: Electric
4: 24” Unitized
G: Gas
7: 27” Unitized
P: Propane
Series 3: 1 - 9 Washer Only

The nomenclature breaks down and explains what the letters and numbers mean in the model number.

Serial Number
7KH¿UVWWZRFKDUDFWHUVRIWKHVHULDOQXPEHULGHQWLI\WKHPRQWKDQG\HDURIPDQXIDFWXUH
Example: LA123456S = June, 2013. The letter designating the year repeats every 12 years.

A – JAN 2024 – Z
D – FEB 2023 – V
F – MAR 2022 – T
G – APR 2021 – S
H – MAY 2020 – R
L – JUN 2019 – M
l
M – JUL 2018 – L anua Mod
el ID
)M
R – AUG 2017 – H Maxi Tag
Mini (
S – SEP 2016 – G
T – OCT 2015 – F
V – NOV 2014 – D The model tag is located at the right bottom edge of the lid.
Z – DEC 2013 – A The mini manual is in a storage bag on the inside bottom left of the cabinet.

–7–
Introduction
GE Top Load Washer Features

GE's 27" Top Load Washer has features the consumer has asked for. Between the cycles and options
selected, the consumer will be happy with the washability of this product.

Features include:

• Deep Fill: Option to add more water for larger loads.

• Deep Rinse: Removes any leftover soap residue.

• Warm Rinse: Option to select between a warm or cold rinse.

• Auto Soak: Loosens stains by soaking up to 2 hours.

• Agitator or Impeller Models: Provides gentle wash action with great turnover for great washability.

• Load Size: Automatically measures load size, and adjusts settings and water levels accordingly. Settings
are customizable, so you always get the wash you want.

• Stain Removal Guide: Assists removing tough stains with preprogrammed selectable settings that
modify your cycle to treat the four most common stains.

• Sanitize with Oxi: Removes 99.9 % of bacteria with a dedicated cycle that uses an Oxi additive to boost
your detergents cleaning power, while keeping fabrics looking their best.

–8–
Control Features
Throughout this manual, features and appearance may vary by model.
GTW680 Models

Power
A Press to “wake up” the display. If the display is active, press to put the washer into idle mode.
NOTE: Pressing Power does not disconnect the appliance from the power supply.
Start/Pause
B Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is open, “Lid” will
scroll across the display. If the lid is closed, the lid will lock, the Lid Lock light will illuminate, and “SEnSing” will scroll
across the display.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Start indicator light will blink.
To continue the cycle, press Start again. If the machine is paused more than 24 hours, the cycle will be cancelled. If
water remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.
Display and Status Lights
C Display: The display shows the approximate time remaining until the end of the cycle. NOTE7KHF\FOHWLPHLVDȺHFWHG
E\KRZORQJLWWDNHVWKHZDVKHUWR¿OO7KLVGHSHQGVRQWKHZDWHUSUHVVXUHLQWKHKRPH7KHVL]HRIWKHORDGEHLQJ
ZDVKHGDOVRVLJQL¿FDQWO\LPSDFWVF\FOHWLPHZLWKODUJHUORDGVWDNLQJORQJHU
In addition, this display will, “scroll” the washer status:
• bALAnCINg Start of rebalancing cycle to redistribute clothes. Stops after rebalancing is complete.
• dELAY When Delay Wash is initiated. Replaced with estimated time when cycle starts.
• End End of current cycle.
• FILL )RUWKH¿UVWVHFRQGVRID¿OOWKHHVWLPDWHGHQGRIF\FOHWLPHLVGLVSOD\HG)RUWKHUHVWRIWKH¿OO
WLPH´),//µLVVFUROOHGXQWLOWKH¿OOFRPSOHWHV
• H2O SUPPLY &DQQRWVHQVHZDWHUOHYHO YDOYHVSRVVLEO\WXUQHGRȺ 
• LId Cycle stopped because lid is open. Close the lid.
• SEnSIng 6HQVLQJORDGVL]HDQGW\SHEHIRUHDQGGXULQJ¿OO QRUPDO 
• PAUSE Cycle paused because the Start/Pause button was pressed and the washer was set to Pause.
Press the Start button again to restart the cycle.
Cycle status lights: Shows whether the washer is in the Delay, Fill, Soak, Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the
cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to
correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to
balance the load and spin up to full speed. If the load is more wet than normal at the end of the cycle, redistribute the
load evenly in the wash basket and run a Drain & Spin cycle.
Feature status lights indicate (see sections F and G for more details):
Pause Will display when washer is paused between cycles.
Controls The washer is locked - will blink once if any button is pressed or the cycle knob is turned.
Lid Lock The lid is locked. See the Control Lock description.
Spin Stop Indicates wash basket is coasting to a stop following spin. Lid will not unlock until basket has fully
come to a stop.
(Continued next page)
–9–
Wash Cycles-Cycle Selector Knob
D The wash cycle controls the type of washing process. The cycle selector knob can be turned in
either direction. Turning the knob after starting a cycle will stop the washer and change the cycle
options to the new selection. Press Start to begin the new cycle selection.
The chart below will help match the items to be washed with the best wash cycle settings. For
optimal performance, select the cycle that most closely matches the items being washed.
Selections and options shown in bold are default settings for that cycle.
Some cycles and options may not be available on some models.

Wash Spin
Items to Wash Cycle Soil Level Options Available Cycle Details
Temp Selection
Heavily to Colors Hot Ex. Heavy Max Stain Removal Guide This is the normal cycle which is
lightly soiled Warm Heavy More Deep Fill recommended for normally soiled
colorfast cottons, Colors Normal Normal Warm Rinse cotton and linen items. Choose
household linens, Cool Light No Spin Auto Soak the Heavy or Extra Heavy soil level
work and play Cold Deep Rinse selection and Warm or Hot water
clothes. Tap Cold Delay Wash temperature selection as appropriate
Extra Rinse for the clothes load for a higher degree
of cleaning.
Casual clothes, Casuals Hot Ex. Heavy Max Stain Removal Guide Wash cycle tailored to care for casual
lightly soiled Warm Heavy More Deep Fill FORWKHVDQGRȻFHZHDULWHPV
RȻFHZHDU Colors Normal Normal Warm Rinse
Cool Light No Spin Auto Soak
Cold Deep Rinse
Tap Cold Delay Wash
Extra Rinse
Lingerie and Delicates Hot Ex. Heavy Max Stain Removal Guide Utilizes a unique "tri-pulse" extra gentle
special care Warm Heavy More Deep Fill DJLWDWHSUR¿OHWRSURYLGHVSHFLDOFDUH
fabrics with light Colors Normal Normal Warm Rinse to delicate fabrics. It is recommended
to normal soil. Cool Light No Spin Auto Soak to place small or ultra-delicate items in
Cold Deep Rinse mesh bags before washing.
Tap Cold Delay Wash
Extra Rinse
Medium to lightly Active Hot Ex. Heavy Max Stain Removal Guide Cycle designed for care of medium to
soiled athletic Wear Warm Heavy More Deep Fill lightly soiled active wear, athletic wear,
wear items. Colors Normal Normal Warm Rinse and technical fabrics. Incorporates a
Cool Light No Spin Auto Soak dual stage wash period with soak to
Cold Deep Rinse HȺHFWLYHO\WUHDWERG\VRLOVDQGRGRUV
Tap Cold Delay Wash Use the Heavy Duty cycle for heavily
Extra Rinse soiled sports clothing constructed of
sturdy fabric.
Dark colored Cold Hot Ex. Heavy Max Stain Removal Guide Cycle combines multiple wash agitation
cottons, linens, Wash Warm Heavy More Deep Fill periods with soak periods to provide
and mixed loads. Colors Normal Normal Auto Soak enhanced cleaning performance and
Cool Light No Spin Deep Rinse HQHUJ\HȻFLHQF\ZLWKFROGHUZDWHU
Cold Delay Wash temperatures.
Tap Cold Extra Rinse

(Continued Next Page)


– 10 –
D Wash Cycles-Cycle Selector Knob - Continued

Wash Spin
Items to Wash Cycle Soil Level Options Available Cycle Details
Temp Selection
Small loads of Speed Hot Ex. Heavy Max Stain Removal Guide 8WLOL]HVPRUHLQWHQVHDJLWDWLRQSUR¿OH
lightly soiled Wash Warm Heavy More Deep Fill expedited wash period, and time
items that are Colors Normal Normal Warm Rinse saving continuous spray rinse to clean
needed in a hurry. Cool Light No Spin Auto Soak small lightly soiled loads in the fastest
Example: One Cold Deep Rinse time possible.
casual soccer Tap Cold Delay Wash
uniform. Extra Rinse
Wet load of items. Drain & Max Deep Rinse Utilizes a high speed spin to extract
For items that Spin More Extra Rinse water from wet items. For items that
need only to be Normal need to be rinsed, select the Deep
rinsed, use this No Spin Rinse option when using this cycle.
cycle with Deep
Rinse option.
Cleaning the Basket Hot Ex. Heavy Normal Deep Fill Recommended use of at least once
basket of residue Clean Deep Rinse per month. Never load laundry when
and odor. No using this cycle, laundry may become
clothes to be damaged or contaminated. Cycle
washed using this incorporates a hot deep wash, intense
cycle. agitation action, a dispenser purge (on
some models), and a deep rinse.

Heavily soiled Sanitize Hot Ex. Heavy Max Warm Rinse &\FOHXVHVDQLQLWLDOORZHUZDWHU¿OOIRU
colorfast items. with Oxi* More Auto Soak super concentrated, high temperature
Deep Rinse sanitization followed by a heavy wash
Delay Wash step. A pump purge and deep rinse is
Extra Rinse incorporated to remove contaminants.
6HHDGGLWLRQDOGHWDLOVDQGFHUWL¿FDWLRQV
below.
Jeans with Jeans Hot Ex. Heavy Max Stain Removal Guide Combines higher water levels a,
medium to light Warm Heavy More Deep Fill VSHFLDOO\GHVLJQHGDJLWDWLRQSUR¿OHDQG
soil. For heavily Colors Normal Normal Warm Rinse multi-step wash and soak periods to
soiled work jeans, Cool Light No Spin Auto Soak care for jeans with medium to light soil.
use the Heavy Cold Deep Rinse Use the Heavy Duty cycle for heavily
Duty Cycle. Tap Cold Delay Wash soiled work jeans.
Extra Rinse
Sturdy fabrics Heavy Hot Ex. Heavy Max Stain Removal Guide Incorporates multi-step wash and soak
with heavy to Duty Warm Heavy More Deep Fill periods combined with extended wash
medium soil. Colors Normal Normal Warm Rinse SHULRGVWRHȺHFWLYHO\FOHDQKHDYLO\WR
Cool Light No Spin Auto Soak medium soiled sturdy fabrics.
Cold Deep Rinse
Tap Cold Delay Wash
Extra Rinse

Large coats, bed Bulky Hot Ex. Heavy Max Stain Removal Guide Provides a Deep Fill/Max Fill wash
spreads, mattress Items Warm Heavy More Deep Fill water level with a specially designed
covers, sleeping Colors Normal Normal Warm Rinse DJLWDWLRQSUR¿OHWRZDVKEXON\LWHPV
bags, and similar Cool Light No Spin Auto Soak Also incorporates a Deep Fill rinse to
large bulky items. Cold Deep Rinse HȺHFWLYHO\ULQVHEXON\LWHPV
Tap Cold Delay Wash
Extra Rinse

(Continued next page)


– 11 –
D Wash Cycles-Cycle Selector Knob - Continued

Items to Wash Cycle Wash Soil Spin Options Available Cycle Details
Temp Level Selection
Towels Towels / Hot Ex. Heavy Max Stain Removal Guide Cycle designed washing towels or
Sheets Sheets Warm Heavy More Deep Fill sheets, using a higher water level and
Colors Normal Normal Warm Rinse DVRDNSHULRGWRHȺHFWLYHO\FOHDQWKHVH
Cool Light No Spin Auto Soak items. It is recommended that towels
Cold Deep Rinse and sheets be washed separately for
Tap Cold Delay Wash best care and washing performance.
Extra Rinse

Heavy to medium Whites Hot Ex. Heavy Max Stain Removal Guide Combines the hottest water
soiled whites, Warm Heavy More Deep Fill temperature available (based on
household linens, Colors Normal Normal Warm Rinse water heater setting) with longer wash
work and play Cool Light No Spin Auto Soak periods to clean and brighten whites. It
clothes. Cold Deep Rinse is recommended that an Oxi or chlorine
Tap Cold Delay Wash bleach product appropriate for items
Extra Rinse being washed be used with this cycle to
maximize whitening performance.

Sanitize with Oxi

The Sanitize with Oxi cycle, when using an Oxi additive along with the detergent, is designed to remove
99.9% of bacteria found in home laundry. Measure the detergent and the Oxi products carefully. Using
the amounts appropriate for a large heavily soiled load, follow the detergent and the Oxi product label
instructions. The detergent should be added using the dispenser instructions as shown on page 9 of the Use
and Care book. Place the Oxi product directly in the bottom of the wash basket, before adding the clothes.
7KHZDVKHUKRWZDWHUVXSSO\FRQQHFWLRQPXVWSURYLGHDPLQLPXPRIƒ)WRHQVXUHWKHHȺHFWLYHQHVVRI
this cycle.

NOTE: The default Sanitize With Oxi cycle water temperature can NOT be changed.

The Sanitize With OxiF\FOHLVFHUWL¿HGE\16),QWHUQDWLRQDODQLQGHSHQGHQWWKLUGSDUW\WHVWLQJDQG


FHUWL¿FDWLRQRUJDQL]DWLRQ7KHFHUWL¿FDWLRQYHUL¿HGWKDWWKHF\FOHUHGXFHGRIEDFWHULDW\SLFDOO\IRXQG
LQUHVLGHQWLDOODXQGU\DQGWKDWQRVLJQL¿FDQWFRQWDPLQDWLRQLVWUDQVIHUUHGWRVXEVHTXHQWZDVKHUORDGV2QO\
the Sanitize With Oxi cycle has been designed to meet the requirements of NSF Protocol P172 for sanitizing
HȺHFWLYHQHVV
NSF Protocol P172
Sanitization Performance of Residential and
Commercial, Family-Sized Clothes Washers

(Continued next page)


– 12 –
Stain Removal Guide

The Stain Removal Guide feature allows the user to indicate what stains are on the garments in the
ORDG7KLVIHDWXUHLQFRUSRUDWHVDSDWHQWSHQGLQJWUHDWPHQWPHWKRG$QLQLWLDOZDWHU¿OOLVSHUIRUPHGDWD
temperature tailored to the stain type selected and to an amount which enables a concentrated cleaning
VWHS$VWDLQVFUXEELQJSHULRGIROORZHGE\DQDFWLYHVRDNLVFRQGXFWHGWRHȺHFWLYHO\WUHDWWKHVWDLQ7KHQ
additional water is added to the selected temperature and the wash phase is conducted for the cycle
selected.

This feature can be applied to most wash cycles as described in the cycle guide.

To use Stain Removal Guide:

1. Select the desired wash cycle.

2. Press the Stain Removal Guide button.

Continue to press to select Tomato stain, Wine stain, Blood stain, Grass stain or Dirt stain. The indicator light
will show the selected stain.

7RVHOHFWDGLȺHUHQWVWDLQSUHVVWKHStain Removal Guide button until desired stain to be removed is lit.

7RWXUQRȺStain Removal Guide, press until no indicator lights are illuminated.

NOTE: The Soil and Temperature levels will be changed to match the recommended default setting for each
VWDLQW\SH7XUQLQJRȺStain Removal Guide will return the settings to default.

Stain Removal Guide


Category Recommended Stain For best results, before placing
in washer:
Temperatures

Treatment/Wash
Blood Cold/Cool Blood Rinse in cold water; pretreat stain
Sweat with liquid detergent or stain remover
Body Fluids product.
Urine
Grass Cold/Warm Grass Pretreat with liquid detergent or stain
Lipstick remover product.
Chocolate Brush lightly; rinse with cold water.
Gravy
Mayonnaise
BBQ Sauce
Dirt Cool/Warm Dirt Allow dirt to dry; remove loose dirt using
Clay a brush.
Mud Rinse with cool water.
Tomato Cool/Warm Sauce Pretreat with liquid detergent or stain
Catsup remover product; rinse with cool water.
Salsa
Wine Cool/Warm Wine Pretreat with mixture of Oxi product and
Soda cool water.
Kool-Aid Add Oxi product along with detergent in
Tea the washer.
&RȺHH
Juice
Beer

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being
washed.

• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second
treatment.

(Continued next page)


– 13 –
Settings
E Individual settings for agitation (Soil), water temperature (Temp), and spin (Spin) can be set from the minimum (lowest in
column) to maximum (highest in column). In general, the higher up the column, the more washer energy will be used.
NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e.: reduces total energy when using both a washer
and a dryer).
Cycle Options
F Deep Fill
Select the Deep Fill feature for loads where extra water is needed.
Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load.
Holding the Deep FillEXWWRQIRUVHFRQGVZLOOSURYLGHWKHGHHSHVW¿OOOHYHOSRVVLEOHWKLVZLOOLQFUHDVHF\FOHWLPHGXHWR
WKHDGGLWLRQDOWLPHLWWDNHVWR¿OOWKHZDVKHU
To cancel the option if desired, press the Deep Fill button again.
NOTE: The Deep FillEXWWRQFDQDOVREHSUHVVHGDIWHUWKHZDVKHUKDVFRPSOHWHG¿OOLQJDQGLVLQWKHZDVKSKDVHLI
DGGLWLRQDOZDWHULVGHVLUHG7RVWRSWKHH[WUD¿OOSUHVVWKHDeep Fill button again and the water will stop.
Warm Rinse
3URYLGHVDZDUPULQVHWRWKHZDVKORDG1RWHWKDWULQVLQJRSHUDWLRQVPD\EHGLȺHUHQWZLWKWKLVRSHUDWLRQVHOHFWHGLQ
RUGHUWRHȺHFWLYHO\DSSO\WKHZDUPULQVHZDWHUWRWKHORDG
Auto Soak
7KLVRSWLRQEHJLQVZLWKDEULHIDJLWDWLRQVRDNVIRUDVSHFL¿HGSHULRGRIWLPHWKHQPRYHVWKURXJKWKHUHVWRIWKHF\FOH
automatically. Repeated pressing of the Soak button will scroll through 15 minute, 30 minute, 1 hour, and 2 hour
selections and then return back to 0 soak minutes.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. It may change other settings (e.g. Spin may go to a
higher setting) to maximize performance.
NOTE'RQRWXVHIDEULFVRIWHQHUGLVSHQVLQJEDOOVZLWKWKLVZDVKHU7KH\GRQRWZRUNFRUUHFWO\LQKLJKHȻFLHQF\
washers.
Delay Wash
When the Delay Wash button is repeatedly pressed, the delay time is set from 1 (01H) to 9 (09H) hours and back to
clear (00H) hours. If the user presses and holds the Delay Wash button for 3 seconds, it will immediately reset.
Extra Rinse
When the user uses extra detergent or bleach to clean heavily soiled clothes, use the Extra Rinse option to better
remove additional residues.
NOTE: This option is not allowed for some cycles.
Additional Options
G My Cycle Settings

As the cycle selector knob is turned, the Temp, Soil and Spin settings change to automatic pre-set default settings for
HDFKF\FOH,IWKHXVHUGHVLUHVGLȺHUHQWGHIDXOWVHWWLQJVVHOHFWWKHGHVLUHGRSWLRQVRUFKDQJHVWRWKHF\FOHVHWWLQJV
then press and hold the My Cycle button for 3 seconds to store them. The My Cycle button will light when active. In the
future, when the user turns the selector knob to that cycle, the settings will be automatically recalled. To restore the
factory defaults temporarily (i.e.: for this load), press the My Cycle button for 1/2 second. The My Cycle light will turn
RȺDQGWKHIDFWRU\GHIDXOWVZLOOORDG+RZHYHUWKHQH[WWLPHWKHXVHUVHOHFWVWKLVF\FOHMy Cycle settings will load. If
the user wishes to permanently restore the factory default settings for the cycle; when the My Cycle is active (button
light on) press and hold the My Cycle button for 3 seconds. The factory defaults will load for the selected cycle and the
My CycleOLJKWZLOOWXUQRȺ7KHGHIDXOWVHWWLQJVZLOOORDGZKHQWKLVF\FOHLVVHOHFWHGLQWKHIXWXUHDQGWKHMy Cycle light
ZLOOUHPDLQRȺNOTE: My Cycle saves the following options: Temp, Soil, Spin, Extra Rinse, Deep Fill, Warm Rinse, Auto
Soak, Deep Rinse and Stain Removal Guide.
Volume
Use the Volume button to change the volume of the end of cycle signal and other system tones. Press the button until
WKHGHVLUHGYROXPH KLJKPHGLXPORZ LVUHDFKHGRURȺ
Control Lock
Use the control lock before or during a cycle to prevent any selections from being made.
To lock/unlock the washer controls, press and hold the Warm Rinse and Auto Soak buttons for 3 seconds. The control
lock icon will light up when it is on. NOTE: The Power button can still be used when the machine is locked.

(Continued next page)


– 14 –
Consumer Help Indicator
The washer is equipped with Consumer Help Indicator (CHI). CHI communicates a simple remedy for some
situations that can be performed without the need to call for service. The chart below describes the helpful
messages that may scroll on the display when returning to start another load. These messages will provide
simple remedies that can be quickly performed.
Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining
portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs,
the washer is taking actions to correct the out-of-balance condition and complete the cycle normally. In
some cases, the washer may not be able to balance the load and spin up to full speed. If the load is more
wet than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain
& Spin cycle.
“H2O SUPPLY” Check the house water supply. Did the user forget to turn on one or both supply valves after installation
(Water not entering or coming back from vacation? As soon as the message starts to scroll, the washer will initiate a 4
washer) minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes,
the user can begin the cycle again. If the user tries to bypass the lock-out period by unplugging the
washer, the 4 minute timer will start over again.
“CAnCELEd” “CAnCELEd” may scroll on the display if the machine was paused for longer than 12 hours or if the
machine has stopped itself before the cycle completed due to certain errors. As soon as the message
starts to scroll, the washer will initiate a 4 minute lock-out period. The washer controls won’t respond/
change during this time. After the 4 minute period, begin the cycle again. If the user tries to bypass
the lock-out period by unplugging the washer, the 4 minute timer will start over again. If the problem
persists, call 800.GE.CARES (800.432.2737) for service.
“Lid” “Lid” will be shown on display if 3 cycles have been started without opening the lid. The washer will not
start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the
problem persists, call 800.GE.CARES (800.432.2737) for service.

Redistribution

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VSHHG7KHZDVKHUZLOORQO\DWWHPSWWRUHGLVWULEXWHWKHFORWKHVWLPH

7KHZDVKHUZLOOWU\WRVSLQXSWLPHV LQLWLDOWU\UHWULHVEHIRUHJRLQJLQWRUHGLVWULEXWLRQ7KHUHGLVWULEXWLRQVHTXHQFHLV
WKHZDVKHUZLOO¿OOZLWKJDOORQVRIZDWHUDJLWDWLRQGUDLQDQGWKHQDWWHPSWWRVSLQXSWRIXOOVSLQVSHHG,IWKHZDVKHUFDQQRW
EDODQFHWKHORDGSDVWUSPLWZLOOFDQFHOWKHF\FOH,ILWSDVVHVWKHUSPGZHOODQGFDQQRWVSLQSDVWUSPWKHZDVKHU
ZLOODWWHPSWWRUHDFKUSPPRUHWLPHV,IWKHZDVKHUFDQQRWPDLQWDLQWKHUSPWKHGUDLQSXPSZLOOWXUQRQFRDVWWRD
VWRSDQGFDQFHOWKHF\FOH,IWKHUHGLVWULEXWLRQRFFXUVDSSUR[LPDWHO\PLQXWHVZLOOEHDGGHGWRWKHF\FOHWLPH

(Continued next page)


– 15 –
GTW485 Model

GTW460 Model

GTW330 Model

GTW220 Model

– 16 –
Operating Instructions
Start/Pause
A Press Start to begin the cycle. NOTE: The lid must be closed for the washer to start the cycle. If the lid is closed, the lid will
lock and the Lid Locked light will illuminate.
Pressing Pause will unlock the lid (if locked at that time), pause the cycle and the Pause indicator light will blink.
To continue the cycle, press Start again. If machine is paused more than 24 hours, the cycle will be cancelled. If water
remains in the machine, select the Drain & Spin cycle to drain basket and spin water out of the washer basket.
Cycle Status Lights
B Shows whether the washer is in the Fill, Soak, Wash, Rinse or Spin portion of the cycle.
If an out-of-balance condition is detected by the washer, the Spin light will blink during the remaining portion of the cycle
and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking actions to correct
the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance
the load and spin up to full speed. If the load is more wet than normal at the end of the cycle, redistribute the load evenly
in the wash basket and run a Drain & Spin cycle.
Load Size (on some models)
C $GGKLJKHȻFLHQF\GHWHUJHQW ) to the bottom of the basket and fabric softener to the dispenser (on some models)
prior to loading clothes.
Loosely load items in the washer basket. Overloading may negatively impact wash performance. Adjust the load size
accordingly.

Make the load selection:


Precise Fill (on some models)
• )RUFRQYHQLHQFHEHVWSHUIRUPDQFHDQGRSWLPDOHȻFLHQF\VHOHFWPrecise Fill for models so equipped. This selection
automatically provides the correct amount of water suited to the size and type of load placed in the unit. The lid will
be locked for the duration of the load sensing process, which includes a series of short spins and a portion of the
ZDWHU¿OO
• If the user prefers to manually select the water level, select Small through Super. While Precise Fill is best for most
loads and general washing, the user may want to manually select the load size for specialty items such as bulky,
lightweight comforters or pillows, where it may be necessary to make sure that a larger water level is applied.
Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.
• 7KHZDVKHUZLOOQRW¿OOZLWKZDWHUZKHQPrecise Fill is selected if the lid is opened. When the lid is closed, the
PDFKLQHLVDEOHWREHJLQ¿OOLQJZLWKZDWHULQRUGHUWRVHQVHWKHORDGVL]H
NOTE7KLVLVDKLJKHȻFLHQF\ZDVKLQJPDFKLQH7KLVV\VWHPUHTXLUHVOHVVZDWHUZKLOHSURYLGLQJHȺHFWLYHFOHDQLQJ
action. It may be noticeable that the water level is lower than on a previous washer. This is normal.

(Continued next page)


– 17 –
Operating Instructions
Wash Cycles - Cycle Selector Knob
D The wash cycle controls the type of washing process. The cycle selector knob can be turned in either direction. Turning
the knob after starting a cycle will stop the washer and change the cycle/options to the new selection. Press Start to
begin the new cycle selection.
The chart below will help match the items to be washed with the best wash cycle settings. For optimal performance,
select the cycle that most closely matches the items being washed.
Selections and options shown in bold are the recommended settings for that cycle.
Some cycles and options may not be available on some models.

Wash Spin
Items to Wash Cycle Soil Level Options Available Cycle Details
Temp Selection
Cycle for normal, Colors Hot Ex. Heavy Max/ Stain PreTreat Guide Cycle for normal, regular, or typical
regular, or typical Warm Heavy Extra Deep Fill use for washing up to a full load of
use for washing Colors Normal Auto Soak normally soiled cotton clothing. Choose
up to a full load Cool Light Normal Deep Rinse the Heavy or Extra Heavy soil level
of normally soiled Cold Ex. Light 2nd Rinse selection and Warm or Hot water
cotton clothing. Tap Cold temperature selection as appropriate
for the clothes load for a higher degree
of cleaning. Incorporates multi-stage
¿OOVDQGZDVKSHULRGVWRSURYLGH
optimal fabric care.
Dark colored Dark Hot Ex. Heavy Max/ Stain PreTreat Guide Lower wash temperatures, a shorter
items, linens, and Colors Warm Heavy Extra Deep Fill ZDVKSHULRGDQGDGHHS¿OOULQVH
mixed loads. Colors Normal Auto Soak (on some models) minimizes fading
Cool Light Normal Deep Rinse and spotting of dark colored fabrics.
Cold Ex. Light 2nd Rinse ,QFRUSRUDWHVPXOWLVWDJH¿OOVDQGZDVK
Tap Cold periods to provide optimal fabric care.

Casual clothes, Casuals Hot Ex. Heavy Max/ Stain PreTreat Guide Wash period tailored to care for
lightly soiled Warm Heavy Extra Deep Fill FDVXDOFORWKHVDQGRȻFHZHDULWHPV
RȻFHZHDU Colors Normal Auto Soak ,QFRUSRUDWHVPXOWLVWDJH¿OOVDQGZDVK
Cool Light Normal Deep Rinse periods to provide optimal fabric care.
Cold Ex. Light 2nd Rinse
Tap Cold
Lingerie and Delicates Hot Ex. Heavy Max/ Stain PreTreat Guide Utilizes a unique “tri-pulse” extra gentle
special care Warm Heavy Extra Deep Fill DJLWDWHSUR¿OHWRSURYLGHVSHFLDOFDUH
fabrics with light Colors Normal Auto Soak to delicate fabrics. It is recommended
soil. Cool Light Normal Deep Rinse to place small or ultra-delicate items in
Cold Ex. Light 2nd Rinse mesh bags before washing.
Tap Cold
Dark colored Cold Hot Ex. Heavy Max/ Deep Fill Cycle combines multiple extended
fabrics and mixed Wash Warm Heavy Extra Auto Soak wash agitation periods with soak
loads. Colors Normal Deep Rinse periods to provide enhanced cleaning
Cool Light Normal 2nd Rinse SHUIRUPDQFHDQGHQHUJ\HȻFLHQF\
Cold Ex. Light with colder water temperatures.
Tap Cold
Medium to lightly Active Hot Ex. Heavy Max/ Stain PreTreat Guide Cycle designed for care of medium to
soiled athletic Wear Warm Heavy Extra Deep Fill lightly soiled active wear, athletic wear,
wear items of Colors Normal Auto Soak and technical fabrics. Incorporates a
technical or Cool Light Normal Deep Rinse multi-stage wash period with soak to
synthetic fabrics. Cold Ex. Light 2nd Rinse HȺHFWLYHO\WUHDWERG\VRLOVDQGRGRUV
Tap Cold Use the Heavy Duty cycle for heavily
soiled sports clothing constructed of
sturdy fabric.

(Continued next page)


– 18 –
Operating Instructions

D Wash Cycles - Cycle Selector Knob - Continued

Wash Spin
Items to Wash Cycle Soil Level Options Available Cycle Details
Temp Selection
Small loads of Speed Hot Ex. Heavy Max/ Stain PreTreat Guide Utilizes an expedited wash period and
lightly soiled items Wash Warm Heavy Extra Deep Fill time saving continuous spray rinse to
that are needed Colors Normal Auto Soak clean small lightly soiled loads in the
in a hurry. Cool Light Normal Deep Rinse fastest time possible.
Cold Ex. Light 2nd Rinse
Tap Cold

Wet load of items. Drain & Max/ Deep Rinse Utilizes a high speed spin to extract
For items that Spin Extra 2nd Rinse water from wet items. For items that
need only to be need to be rinsed, select the Deep
rinsed, use this Normal Rinse and/or 2nd Rinse option when
cycle with Deep using this cycle.
Rinse option.
Jeans with Jeans Hot Ex. Heavy Max / Stain PreTreat Guide Combines higher water levels, a
medium to light Warm Heavy Extra Deep Fill VSHFLDOO\GHVLJQHGDJLWDWLRQSUR¿OHDQG
soil. For heavily Colors Normal Auto Soak multi-step wash and soak periods to
soiled work jeans, Cool Light Normal Deep Rinse care for jeans with medium to light soil.
use the Heavy Cold Ex. Light 2nd Rinse Use the Heavy Duty cycle for heavily
Duty Cycle. Tap Cold soiled work jeans.
Sturdy fabrics Heavy Hot Ex. Heavy Max / Stain PreTreat Guide Incorporates multi-step wash and soak
with heavy to Duty Warm Heavy Extra Deep Fill periods combined with extended wash
medium soil. Colors Normal Auto Soak SHULRGVWRHȺHFWLYHO\FOHDQKHDYLO\WR
Cool Light Normal Deep Rinse medium soiled sturdy fabrics.
Cold Ex. Light 2nd Rinse
Tap Cold
Large coats, bed Bulky Hot Ex. Heavy Max / Stain PreTreat Guide Provides a Deep Fill/Max Fill wash
spreads, mattress Items Warm Heavy Extra Deep Fill water level to wash bulky items.
covers, sleeping Colors Normal Auto Soak Also incorporates a Deep Fill rinse to
bags, and similar Cool Light Normal Deep Rinse HȺHFWLYHO\ULQVHEXON\LWHPV
large bulky items. Cold Ex. Light 2nd Rinse
Tap Cold
Towels/Sheets Towels/ Hot Ex. Heavy Max / Stain PreTreat Guide Cycle designed washing towels or
Sheets Warm Heavy Extra Deep Fill sheets, using a higher water level and
Colors Normal Auto Soak DVRDNSHULRGWRHȺHFWLYHO\FOHDQWKHVH
Cool Light Normal Deep Rinse items. It is recommended that towels
Cold Ex. Light 2nd Rinse and sheets be washed separately for
Tap Cold best care and washing performance.
Whites and Whites Hot Ex. Heavy Max / Stain PreTreat Guide Cycle tailored to clean and brighten
household linens Warm Heavy Extra Deep Fill whites.
Colors Normal Auto Soak
Cool Light Normal Deep Rinse
Cold Ex. Light 2nd Rinse
Tap Cold

(Continued next page)


– 19 –
Operating Instructions
Settings
E Select settings for agitation (Soil) and water temperature (Temp).
NOTE: Longer Spin times typically reduce dryer time/energy usage (i.e.: reduces total energy when using both a washer and a
dryer).
Cycle Options
F Stain PreTreat (on some models)

The Stain PreTreat feature allows the user to indicate what stains are on the garments in the load. This feature
LQFRUSRUDWHVDSDWHQWSHQGLQJWUHDWPHQWPHWKRG$QLQLWLDOZDWHU¿OOLVSHUIRUPHGDWDWHPSHUDWXUHWDLORUHGWRWKHVWDLQ
type selected and to an amount which enables a concentrated cleaning step. A stain scrubbing period, followed by an
DFWLYHVRDNLVFRQGXFWHGWRHȺHFWLYHO\WUHDWWKHVWDLQ7KHQDGGLWLRQDOZDWHULVDGGHGWRWKHVHOHFWHGWHPSHUDWXUHDQG
the wash phase is conducted for the cycle selected.
This feature can be applied to most wash cycles as described in the cycle guide.
To use Stain PreTreat:
1. Select the desired wash cycle.
2. Select the stain to be treated under the Stain PreTreat options.

Stain PreTreat Guide


Category Recommended Stain For best results, before placing in
Temperatures washer:
Treatment/Wash
Tomato Cool/Warm Sauce Pretreat with liquid detergent or stain
Catsup remover product; rinse with cool water.
Salsa
Dirt Cool/Warm Dirt Allow dirt to dry; remove loose dirt using
Clay a brush. Rinse with cool water.
Mud
Grass Cold/Warm Grass Pretreat with liquid detergent or stain
Lipstick remover product. Brush lightly; rinse
Chocolate with cold water.
Gravy
Mayonnaise
BBQ Sauce
Wine Cool/Warm Wine Pretreat with mixture of Oxi product and
Soda cool water. Add Oxi product along with
Kool-Aid detergent in the washer.
Tea
&RȺHH
Juice
Beer

• Recommended temperatures are optimal for stain removal performance; adjust temperature selection to suit load being
washed.

• Ensure stain is completely removed after wash cycle and before placing in dryer; very tough stains may require a second
treatment.

(Continued next page)


– 20 –
Operating Instructions
Cycle Options - Continued
F Deep Fill
Select the Deep Fill feature for loads where extra water is needed.
Press the Deep Fill button once before starting the cycle to add an incremental amount of water to the wash load.
Holding the Deep FillEXWWRQIRUVHFRQGVZLOOSURYLGHWKHGHHSHVW¿OOOHYHOSRVVLEOHWKLVZLOOLQFUHDVHF\FOHWLPHGXHWR
WKHDGGLWLRQDOWLPHLWWDNHVWR¿OOWKHZDVKHU
To cancel the option if desired, press the Deep Fill button again.
NOTE: The Deep FillEXWWRQFDQDOVREHSUHVVHGDIWHUWKHZDVKHUKDVFRPSOHWHG¿OOLQJDQGLVLQWKHZDVKSKDVHLI
DGGLWLRQDOZDWHULVGHVLUHG7RVWRSWKHH[WUD¿OOSUHVVWKHDeep Fill button again and the water will stop.
Auto Soak
7KLVRSWLRQEHJLQVZLWKDEULHIDJLWDWLRQVRDNVIRUDVSHFL¿HGSHULRGRIWLPHWKHQPRYHVWKURXJKWKHUHVWRIWKHF\FOH
automatically.
2nd Rinse
When using extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove
additional residues.
Extra Spin
6HOHFWWRSURYLGHDGGLWLRQDOVSLQWLPHLQFUHDVLQJHQHUJ\HȻFLHQF\WKURXJKUHGXFLQJGU\LQJWLPHV
2nd Rinse + Extra Spin
Provides both a second rinse and an extra spin.
Deep Rinse
Set this option to provide a deep rinse or when using fabric softener. This option may change other settings (e.g. Spin
may go to a higher setting) to maximize performance.

Consumer Help Indicator


Your washer is equipped with Consumer Help Indicator (CHI). CHI is the way to communicate a simple remedy for some
situations that you can perform without the need to call for service. The chart below describes the helpful lights you may
QRWLFHÀDVKLQJRQWKHGLVSOD\
Spin light blinking If an out-of-balance condition is detected by the washer, the Spin light will blink during the
remaining portion of the cycle and will stay illuminated for a short time after cycle completion.
When this occurs, the washer is taking actions to correct the out-of-balance condition and
complete the cycle normally. In some cases, the washer may not be able to balance the load
and spin up to full speed. If you notice the load is more wet than normal at the end of the cycle,
redistribute the load evenly in the wash basket and run a Drain & Spin cycle.
Fill light (Water not Check your house water supply. Did you forget to turn on one or both supply valves after
entering washer) installation or coming back from vacation? As soon as the message starts to scroll, the washer
will initiate a 4 minute lockout period. The washer controls won’t respond/change during this
time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period
by unplugging the washer, the 4 minute timer will start over again.
Lid Locked light Lid LockedOLJKWZLOOÀDVKLIF\FOHVKDYHEHHQVWDUWHGZLWKRXWRSHQLQJWKHOLG7KHZDVKHUZLOO
not start another cycle until the lid is opened. Try opening, then closing the lid and starting a
new cycle. If the problem persists, call 800.GE.CARES (800.432.2737) for service.

Redistribution

,IDQRXWRIEDODQFHFRQGLWLRQRFFXUVGXULQJ¿QDOVSLQWKHZDVKHUZLOOWU\WRUHGLVWULEXWHWKHFORWKHVHYHQO\WRDFKLHYH¿QDOVSLQ
VSHHG7KHZDVKHUZLOORQO\DWWHPSWWRUHGLVWULEXWHWKHFORWKHVWLPH

7KHZDVKHUZLOOWU\WRVSLQXSWLPHV LQLWLDOWU\UHWULHVEHIRUHJRLQJLQWRUHGLVWULEXWLRQ7KHUHGLVWULEXWLRQVHTXHQFHLV
WKHZDVKHUZLOO¿OOZLWKJDOORQVRIZDWHUDJLWDWLRQGUDLQDQGWKHQDWWHPSWWRVSLQXSWRIXOOVSLQVSHHG,IWKHZDVKHUFDQQRW
EDODQFHWKHORDGSDVWUSPLWZLOOFDQFHOWKHF\FOH,ILWSDVVHVWKHUSPGZHOODQGFDQQRWVSLQSDVWUSPWKHZDVKHU
ZLOODWWHPSWWRUHDFKUSPPRUHWLPHV,IWKHZDVKHUFDQQRWPDLQWDLQWKHUSPWKHGUDLQSXPSZLOOWXUQRQFRDVWWRD
VWRSDQGFDQFHOWKHF\FOH,IWKHUHGLVWULEXWLRQRFFXUVDSSUR[LPDWHO\PLQXWHVZLOOEHDGGHGWRWKHF\FOHWLPH

– 21 –
3URGXFW6SHFL¿FDWLRQV
AC Voltage DC Voltage

• Main Board: 120 VAC to the J101 • UI Logic Board: 12 VDC / 7.5 VDC

• Recirculation Pump: Should read • Hall Sensor: 9 VDC pin 3 to pin 2


approximately 31.7 ohms - 120 VAC
• Pressure Sensor: (See the Pressure Sensor
• Drain Pump: Should read approximately 13.2 section of this Service Guide)
ohms - 120 VAC

• Mode Shifter Motor: Should read


approximately 5.7k ohms-120 VAC

• Water Valves: Should read approximately


1.3k ohms – 120 VAC

• Lid Lock Position Locked/Unlocked: Locked


pin 3 to pin 2 approximately 70 ohms.
Unlocked pin 3 to pins 2 and 1 approximately
70 ohms - 120 VAC

FOR ELECTROSTATICS, be sure to make an earth ground connection before


replacing any electronic components to prevent electrostatic damage
to them. This is done by touching a good earth ground on the appliance
being repaired.

Water Levels

Approximate Minimum Water Levels Approximate Maximum Water Levels

Impeller: 7 gallons or 3 in. deep from the bottom of Impeller: 26 gallons or 13-1/2 in. deep from the
the basket. bottom of the basket. Press and hold the Deep Fill
button for 3 seconds to achieve.
Agitator: 9 gallons or 3-3/4 in. deep from the
bottom of the basket. Impeller Bulky setting water level is 26 gallons or
12-3/4 in. deep from the bottom of the basket.

Agitator Models: 26 Gallons or 12-1/2 in. depth from


the bottom of the basket set to super.

– 22 –
Tools Needed
The following specialized tools are referenced within
this Service Guide and may be ordered from GE.

WX05X10022 Socket

This is not an ordinary impact socket. This is a


shallow wall deep well 1-5/16 impact socket, used
to remove the washer hub nut.

WX05X00000 3/8 x 17-3/8th Socket Extension

The long socket extension is used for removing the


single action agitator bolt.

WX05X23817 Water Transfer Pump

The water transfer pump is used to remove water


from the tub should the drain pump need to be
removed. The transfer pump only comes with one (1)
hose. A standard washer hose can be used for the
outlet side of the pump. Part number WH41X10207.

WX05X10028 Torque Limiter

The torque limiter tool is ONLY used with an impact


gun to achieve the proper torque. 100 ft. lbs.

Use the torque limiter when removing or installing


the hub nut to prevent damage to the shaft and
tube assembly.

WH05X25382 Strap Wrench

The strap wrench is used to remove the two stage


agitator to access the agitator bolt.

Standard Tools

• 1/4” Nut driver • 3/8 Drive Ratchet • Multimeter

• 5/16” Nut driver • Electric impact gun • Needle nose pliers

• 3/8” Socket • Inch lb Torque wrench

• 7/16” Socket • Foot lb Torque wrench

• 1/2” Socket • Phillips Screwdriver

• 9 /16” Socket • Putty knife

– 23 –
Component Locator Views
Underside Top Cover 680 Model

Lid Switch/Lock
Bleach Cup
Assembly

Lid Hinges

Lid Lock
Harness
Dispenser Grommet
Assembly

– 24 –
Underside Top Cover 200, 220, 240, 330, 460, 485, 490 Models

Lid Switch/Lock
Bleach Cup Assembly

Lid Hinge
Wire Forms

Water Valve
Lid Lock
Fill Funnel
Harness
Combination
Grommet

– 25 –
Tub Assembly 680 Model
Tub Assembly 680 Model

Tub Cover Impeller Cap


and Bolt

Impeller Hub Nut and


Belleville
Washer

Rod and Spring


Assembly
Main
Harness

Recirculation
Tube

Recirculation
Pump Seal
Platform/
Transmission
with Tub Seal
Recirculation
Pump
Motor

Motor Shield Motor and


Transmission
Belt Pulleys
Mode Shifter
Clutch
Internal Drain
Hose and Clamp
Mode Shifter

Drain
Pump Seal
Belt
Drain Pump
Harness Bracket

Belt Protector Harness Bracket

– 26 –
Tub Assembly 460 485 and 490 Models
Dryer Components
Tub Cover

Fabric Softener
Dispenser
Auger Rod and Spring
Assembly

Agitator Main
Base And Harness
Bolt

Hub
Nut and
Belleville
Washer

Motor

Platform/
Transmission Motor and
with Tub Seal Transmission
Belt Pulleys
Motor Shield

Internal Drain
Mode Shifter Hose and Clamp
Clutch
Drain
Mode Shifter Pump Seal

Belt
Drain Pump

Belt Protector
Harness Bracket

– 27 –
Tub Assembly 200, 220, 240, and 330 Models

Tub Cover

Fabric Softener
Agitator Dispenser
and Bolt Rod and Spring
Assembly

Main
Harness

Hub
Nut and
Belleville
Washer

Motor

Platform/
Transmission Motor and
with Tub Seal Transmission
Belt Pulleys
Motor Shield

Internal Drain
Mode Shifter Hose and Clamp
Clutch
Drain
Mode Shifter Pump Seal

Belt
Drain Pump

Belt Protector
Harness Bracket

– 28 –
Backsplash Assembly Electronic 680 Model

Rear Panel

MC Board
Assembly

UI Board MC board
Assembly 6WDQGRȺ
Bracket

Button Tree Part


of the UI - MC
Board Assembly

Backsplash
Assembly
Knob Assembly

Backsplash Assembly Analog Models

Selector Switch Rear Panel


Assembly

Option Knob LE Triac


Assembly MC Board
Assembly

Main (Cycle
Selector) Knob Backsplash
Assembly Assembly

– 29 –
Control Board Electronic 680 Models

J602 J512 J615

J701

J101 J511 J513 J514 J401

Control Board Analog Knob Models

J514 J513 J512 J101

J511

J701

J615 J602

– 30 –
Bottom View

Suspension
Recirculation
Rod and
Pump - Not
Spring Front on all models
Assembly

View shown without belt


protector and pulleys in place.

Motor Pulley Transmission


Fan Pulley

Drive Transmission Belt Mode Harness Drain Pump


Motor Supports Shifter Connectors and Internal
Assembly Assembly Outlet Hose
With Clutch

Belt Protector

– 31 –
Diagnostics
Consumer Error Mode (CEM) Field Service Mode
Entry into Consumer Error Mode Entry into Field Service Mode

Consumer Error Mode allows the consumer to • )URPDQLGOHVWDWH DOO/('VRȺ SUHVVDQGKROG


retrieve the fault codes to assist with diagnosis the start button for 10 seconds while rotating
at the time the consumer calls for service to their the cycle selection knob 180 degrees (seven
machine. The consumer cannot delete any of the clicks) and then release the Start button.
codes or run any components.
• Once Field Service Mode is entered, all LEDs will
1. )URPDQLGOHVWDWH DOO/('VRȺ SUHVVDQGKROG JRRȺIRUDSSUR[LPDWHO\VHFRQGVDQGWKHQ
the start button for 10 seconds. all will start blinking to signify that Field Service
Mode has been entered.
2. After holding start for 10 seconds, all LEDs will
turn on signifying to the user to release the Start • 7-segment display models (0) will be displayed
button. for Test 0.

Behaviors While in Consumer Error Mode • Models without a 7-segment display, all cycle
status LEDs will be blinking.
• The pause and lid locked LEDs should be
constantly blinking while in CEM. • Use the cycle selection knob to control the test
selection menu.
• 7KH¿UVWIDXOWLISUHVHQWZLOOVKRZRQWKH
display. • Rotating the knob clockwise will increment the
test numbers in the display.
• Pressing start will display the next fault.
• Rotating the cycle select knob counter-clockwise
• Models without a 7-segment display will will decrement the test numbers in the display.
blink LEDs in binary format. The consumer
will report which LEDs are blinking. See the • Models without a 7-segment display will display
Binary Display Fault Chart on the next page. tests using the cycle status LEDs above the cycle
select knob in a binary format. (See the Binary
• Models with a 7-segment display will blink Display Fault Chart on the next page).
the fault number in the display.
• Once the test number is selected, pressing the
• At the end of the fault list or if no faults are Start button will begin the selected test.
present:
• Turning the cycle select knob while in a selected
• Models without a 7-segment display will test shall cancel that test and move to the next
blink all status LEDs. test for selection.
• Models with a 7-segment display will display Exiting Field Service Mode
"- -".
• Field Service Mode will time out after 30 minutes
Exiting Consumer Error Mode if there is no user activity.
• Pressing any button (other than Start), or turning • On models without a 7-segment display, press
any knob will exit the Consumer Error Mode. and hold the Start button for 3 seconds.
• Consumer Error Mode will time out after 10 • On models with a 7-segment display, press the
minutes. power button.

– 32 –
Understanding The Binary Chart

Explaining Binary Code

Binary codes are a series of LEDs that are lit and read from right to left. Each column has a number above
it and will double its value going from right to left as shown here. Lit LEDs will correspond with the number
in the far left column of the chart below. This is done by adding the numbers at the top of the column of the
cycle status LEDs that are lit.
32 16 8 4 2 1
Example7HVW*RLQJIURPULJKWWROHIWWKH¿UVWF\FOHVWDWXV/('VDUHOLW

Add the numbers of the lit LEDs together.

1 + 2 + 4 + 8 = 15

So it is in test 15
Binary Display Fault Chart
Fault/Test # Fault/Test # displayed in
When entered into service
displayed on binary format using cycle
mode
7-segment display status lights
Service Mode Tests Filled circles indicate light on
0 All LEDs on

1 Fault Codes

2 Personality ID
3 UI Software Version (Critical)
4 UI Software Version (Non-critical)
5 XML Version (Non-critical)
6 Hot Water Valve
7 Cold Water Valve
8 Fabric Softener Dispenser
9 Spray Rinse Valve
10 Pressure Sensor
11 Recirculate Pump
12 Drain Pump
13 Lid Switch
14 Spin
15 Agitate
16 Clear all Fault Codes
17 Change Personality
18 Analog Knob
19
20
21
22
23
24
25
26

– 33 –
Binary Chart Service Mode Tests
Explaining Binary Code Service Mode Tests

7KHUHDUHGLȺHUHQWWHVWVWKDWFDQEHSHUIRUPHGRQWKHZDVKHUZKLOHLQ6HUYLFH0RGH VHHWKH%LQDU\
Display Service Mode Test Chart).

Once in the Service Mode, rotate the Cycle Select knob to advance to the desired test.

Example: 7HVW*RLQJIURPULJKWWROHIWWKH¿UVWF\FOH
status LEDs are lit.
Add the numbers of the lit LEDs together.
1 + 2 + 4 + 8 = 15 So it is in Test 15. Press and
32 16 8 4 2 1
release the Start button to enter the test.

Example: Test 10: Going from right to left, the second


and forth cycle status LEDs are lit.
Add the numbers of the lit LEDs together.
2 + 8 = 10 So it is in test 10. Press and release
32 16 8 4 2 1
the start button to enter the test.

Binary Display Service Mode Test Chart


Fault/Test # Fault/Test # displayed in
When entered into service
displayed on binary format using cycle
mode
7-segment display status lights
Service Mode Tests Filled circles indicate light on
0 All LEDs on

1 Fault Codes

2 Personality ID
3 UI Software Version (Critical)
4 UI Software Version (Non-critical)
5 XML Version (Non-critical)
6 Hot Water Valve
7 Cold Water Valve
8 Fabric Softener Dispenser
9 Spray Rinse Valve
10 Pressure Sensor
11 Recirculate Pump
12 Drain Pump
13 Lid Switch
14 Spin
15 Agitate
16 Clear all Fault Codes
17 Change Personality
18 Analog Knob

– 34 –
Service Mode Tests

Knob Index / Test


number (Displayed
Description of test
on SSD, 7-segment
If tests call for numbers to be shown it will: (Display on SSD,
display, if present)
Test Name 7-segment display, if present.) (Without SSD will be displayed in
(Without SSD will be
binary format. (See Binary Chart) Turning the cycle knob will index
displayed in binary
to the next or prior test.
format. (See Binary
Chart)
0 All LED’s All LEDs on the display will be blink including "88" on the (7-segment
on display) SSD at a rate of 1Hz.
1 Fault Models without 7-segment display:
Codes Faults will be shown;
- On Start button press, blink first fault code in binary. (See Binary
Chart)
- On next Start button press, blink next fault code.
- At end of list OR if no fault codes are present, blink all LEDs.
- Pressing Start at the end of the fault list will wrap back around.
- Use the fault sequence.
7-segment display models:
On Start button press, blink first fault code
Display fault code in SSD.
At end of list OR if no fault codes are present, washer will flash "- -".
2 Personality Pressing Start will start the test.
ID Flash the set personality after pressing Start.
Models without SSD use binary to show personality.
Model with SSD will display personality.
(See Personality ID Chart for the correct ID for the model being
checked.)
3 UI
Software
Version
(Critical)
(Critical) After After entering this test, press the Start button to toggle through the
entering software version number as follows:
this test, Example: v01.23
press High end UI (Seven Segment Display)
the Start 1st press - "01" on 7SD
button 2nd press - "23" on 7SD
to toggle Low end UI (Cycle Status LED Lights)
through Major version (Pause LED ON)
the 1st press - Display 0 in binary (all LEDs off)
software 2nd press - Display 1 in binary
version Minor version (Lid Locked LED ON)
number as 3rd press - Display 2 in binary
follows: 4th press - Display 3 in binary

(Continued next page)


– 35 –
Knob Index / Test
number (Displayed
Description of test
on SSD, 7-segment
If tests call for numbers to be shown it will: (Display on SSD,
display, if present)
Test Name 7-segment display, if present.) (Without SSD will be displayed in
(Without SSD will be
binary format. (See Binary Chart) Turning the cycle knob will index
displayed in binary
to the next or prior test.
format. (See Binary
Chart)
4 UI After entering this test, press the Start button to toggle through the
Software software version number as follows:
Version Example: v01.23
(Non- High end UI (Seven Segment Display)
critical) 1st press - "01" on SSD
2nd press - "23" on SSD

Low end UI (Cycle Status LED Lights)


Major version (Pause LED ON)
1st press - Display 0 in binary (all LEDs off)
2nd press - Display 1 in binary
Minor version (Lid Locked LED ON)
3rd press - Display 2 in binary
4th press - Display 3 in binary
5 XML Example: v01.23
Version High end UI (Seven Segment Display)
(Non- 1st press - "01" on SSD
critical) 2nd press - "23" on SSD

Low end UI (Cycle Status LED Lights)


Major version (Pause LED ON)
1st press - Display 0 in binary (all LEDs off)
2nd press - Display 1 in binary
Minor version (Lid Locked LED ON)
3rd press - Display 2 in binary
4th press - Display 3 in binary
NOTE: We only show the non-critical version number because the
critical XML version number must match the application non-critical
version number for the control to boot. If you get to service mode,
then the XML critical version is correct. If not, update software.
6 Hot Water Pressing Start will toggle the hot water valve on and off. Test will
Valve have a time-out for how long valve will be on (1 minute). The valve
will turn off when the test is exited.
7 Cold Water Pressing Start will toggle the cold water valve on and off. Test will
Valve have a time-out for how long valve will be on (1 minute). The valve
will turn off when the test is exited.
8 Fabric Pressing Start will toggle the fabric softener valve on and off.
Softener Test will have a time-out for how long valve will be on (1 minute).
Dispenser The valve will turn off when the test is exited.
9 Spray Pressing Start will toggle the spray rinse valve on and off. Test will
Rinse Valve have a time-out for how long valve will be on (1 minute). The valve
Check will turn off when the test is exited.

(Continued next page)


– 36 –
Knob Index / Test
number (Displayed
Description of test
on SSD, 7-segment
If tests call for numbers to be shown it will: (Display on SSD,
display, if present)
Test Name 7-segment display, if present.) (Without SSD will be displayed in
(Without SSD will be
binary format. (See Binary Chart) Turning the cycle knob will index
displayed in binary
to the next or prior test.
format. (See Binary
Chart)
10 Pressure Pressing Start will start the test.
Sensor Pressure sensor test will have a time-out.
All valves will turn on.
All LEDs will blink at start of test.
Stop blinking LEDs as approximate water levels are crossed.
The approximate levels are:
2"
2- 7/8"
3- 3/4"
4- 1/4"
5"
5-1/2"Water valves shuts off at this level.
11 Recirculate Pressing Start will toggle the recirculation pump on and off.
Pump Test will have a (1 minute) time-out for how long recirculation pump
will be on.
The recirculation pump will turn off when the test is exited.
12 Drain Pressing Start will toggle the drain pump on and off. Test will have
Pump a (4 minute) time-out for how long drain pump will be on. The drain
pump will turn off when the test is exited.
13 Lid Switch Pressing Start will start the test.
When the lid is open, the Spin status LED will blink. When the lid is
closed, the Rinse status LED will blink.
14 Spin Pressing Start will start the test.
Spin test will perform child safety algorithm before it starts to spin.
(Two (2) sprays of water before locking the lid.) The lid must be
closed to start the test. If lid is open the Locked LED will blink.
When started, the mode shift to spin will occur if required and the
lid will be locked.
When mode shift is complete, the washer will begin spinning to max
spin speed for the model being tested.
Spin test will have a (4 minute) time-out.
Be sure to only run this test with an empty basket as there is no
OOB detection during this test.
The spin will stop when the test is exited. The lid will unlock once the
speed reaches 0 after the test is exited.
15 Agitate Pressing Start will start the test. Agitate test will perform child
safety algorithm before it starts to agitate. The lid must be closed to
start the test. If lid is open, the Locked LED will blink.
When started, the mode shift to agitate will occur if required.
When mode shift is complete, the washer will begin agitating.
The test will pause if the lid is opened after starting. The test will
resume on lid close if it was running when opened.
The test will stop when the test is exited.

(Continued next page)


– 37 –
Knob Index / Test
number (Displayed
Description of test
on SSD, 7-segment
If tests call for numbers to be shown it will: (Display on SSD,
display, if present)
Test Name 7-segment display, if present.) (Without SSD will be displayed in
(Without SSD will be
binary format. (See Binary Chart) Turning the cycle knob will index
displayed in binary
to the next or prior test.
format. (See Binary
Chart)
16 Clear Pressing Start will clear all fault codes.
all Fault
Codes
17 Change Pressing Start will start the test.
Personality Press Start button again and the next valid personality should be
displayed.
Press and hold the Start button to select the correct personality.
18 Analog Pressing Start will start the test.
Knob Each options knob is represented by a specific corresponding status
LED. (Far left options knob to the far left status LED)
When knob position changes, the LED for the specific knob blinks.
With each click to the right, the LED for the specific knob blinks
faster.
With each click to the left, the LED for the specific knob blinks
slower.

Explaining Binary Code - Finding Fault Codes


7KHUHDUHGLȺHUHQWIDXOWFRGHVWKDWFDQEHVHQVHG UHIHUWR)DXOW&RGH7DEOH 7KHFRQWUROZLOOKROGXSWR
faults. Seven segment display models will show a number.
Once in the service mode, rotate the cycle select knob to advance to test number 1, Fault codes.

Example: 7HVW*RLQJIURPULJKWWROHIWWKH¿UVWF\FOH
status LED is lit. 32 16 8 4 2 1

Test 1

3UHVVVWDUWEXWWRQWRHQWHUWKHWHVW2QFHWKHVWDUWEXWWRQLVSUHVVHGWKH¿UVWIDXOWFRGHZLOOEHGLVSOD\HG
(If any faults are logged) If no faults are logged, seven segment display models will show "--" in the display.
2QPRGHOVWKDWGRQRWKDYHVHYHQVHJPHQWGLVSOD\VWKHF\FOHVWDWXV/('VZLOODOOÀDVK

Example: )DXOW&RGH*RLQJIURPULJKWWROHIWWKH¿UVWF\FOHVWDWXV/('ZLOOEHOLW7KHPDFKLQHLVLQWKH
IDXOWFRGHWHVWVRGR127FRQIXVHWKH¿UVW/('EHLQJOLWIRUIDXOWFRGHVZLWKWKH¿UVWWHVW*RWR
the fault code table.
Fault 1 is a lock monitor fault per the fault
table. 32 16 8 4 2 1

Fault 1

– 38 –
Fault Codes

Fault Fault Name and Description Repair Action


Code Binary Lights Lit
1 Lock Monitor Lid lock didn’t occur or lid lock signal not seen • Check the resistance of the lid
by control due to lack of connection. lock assembly.
• Check the harness for open
wires and or connectors from the
board to the lock assembly.
• If lock assembly and harness
prove good at the time of service,
replace the lid lock assembly.
2 Lid Monitor Control did not get lid closed signal from • Replace control if this fault
switch while motor was moving. Could mean happens repeatedly.
the switch didn’t close or control didn’t get the
signal because of lack of connection.
3 Locked Rotor Monitor For 5 straight seconds control not seeing • Physically check the washer
signal changes indicating the motor is turning for anything preventing motor
while trying to spin. movement.
Could mean the motor isn’t rotating or • Check harness and harness
Control didn’t get the signal because of lack of connectors from the control to
connection. the motor.
• Verify hall sensor is connected
to the main harness. Put washer
in Service Mode and run TEST
13. Spin Test. If hall sensor
is bad or disconnected, the
basket will start to spin normally
and then stop spinning after
approximately 5 seconds. Ensure
hall sensor is properly connected
and positioned on the motor. If
basket spins for approximately
15 seconds, the hall sensor is
most likely NOT the cause.
• TCO should reset in
approximately 45 minute. If
TCO is tripped, make sure motor
moves freely and that nothing
is jamming it. Replace motor if it
does not.
4 Reset Monitor Control is resetting the software by itself due • Check for loose connections at
to criteria it believes could resolve itself upon the control. Reconnect if any.
reset. • Check for recommended house
line voltage to the washer.
5 Mode Shifter Control didn’t see the transition from Agitate • Check mode shifter coupler for
to Spin or vice-versa in the time required. damage and the ability to slide in
Could mean the shift didn’t occur or Control and out freely.
didn’t get the signal because of lack of • Using an ohm meter, check to
connection. ensure mode shifter switch is in
the open position.
• Check resistance of mode shifter
motor (approximately 5.7 K
ohms).
• Check for 120 VAC to the mode
shifter motor at the control J512
connector.
• If voltage is present, replace the
mode shifter.

(Continued next page)


– 39 –
Fault Fault Name and Description Repair Action
Code Binary Lights Lit
6 Critical Flood Level Control received an extended period of • Check pressure tube for pinches
by Pressure. Pressure pressure readings that is nearing over-flow where it goes through top cover
level exceeds 17.5 levels. Pressure 17.5”. grommet.
inches above pressure Voltage Output must be present. Could mean • Check pressure tube for trapped
port. water did get that high due to briefly stuck water.
water valve. Voltage output of sensor too high • Check for any leaking water
for actual water level because of sensor or valves.
water in pressure tube increasing pressure. • Check the output voltage from
the pressure sensor to ensure
it matches the water level in
the basket according to the
pressure sensor chart. If it does
not, the control will need to be
replaced as the pressure sensor
is mounted directly to the control.
7 Flood Warning Level Main micro received and extended period • This can happen if a large wet
by Pressure. Pressure of pressure readings that is greater than load is placed in the washer.
level exceeds 16.5 maximum allowable fill volume. Pressure • Check pressure tube for pinches
inches above pressure 16.5”. Voltage output must be present. Could where it goes through top cover
port. mean water did get that high due to briefly grommet.
stuck water valve. Voltage output of Sensor • Check pressure tube for trapped
too high for actual water level because of water.
sensor or water in pressure tube increasing • Check for any leaking water
pressure. valves.
• Check the output voltage from
the pressure sensor to ensure it
matches the water level in the
basket according to the pressure
sensor chart.
8 Pressure Sensor Loss This determines if there has been a too great • Check house water supply vales
of a difference in the pressure sensor reading are turned on.
and the expected pressure sensor reading for • Check pressure tube for pinches
the amount of water the control calculated it where it goes through top cover
has put in. It assumes there is a pressure leak, grommet.
a clog in the pressure hose/system delaying • Check pressure tube for trapped
the increase in pressure, or a significant water.
amount water leaking out. • Check water valve operation
• Check the output voltage from
the pressure sensor to ensure it
matches the water level in the
basket according to the pressure
sensor chart.
9 Lid Switch Start attempted for a 4th cycle when the • Open and close the lid to clear
Redundancy previous 3 cycles have completed with the fault.
backup micro seeing lid open. Could mean • Check harness and connectors
the switches didn’t occur or backup processor that go to the lid switch.
didn’t get the signal because of lack of • If the fault will not clear, replace
connection. See Fault #2 as well. the lid switch.
10 Mode Shift Feedback Signal feedback state from the mode shifter • Check mode shifter coupler for
Monitor (agitate or spin) and the state requested by damage and the ability to slide in
the control are not the same and the basket and out freely.
or agitator is rotating faster than 3-4 RPM. • Use ohm meter to ensure
Agitate mode feedback signal is no voltage. harness shows continuity to the
mode shifter from the control.
• Check resistance of mode shifter
motor (approximately 5.7K ohms).
• Check for 120 VAC to the mode
shifter motor at the control J512
connector.
• If voltage is present and no
operation, replace the mode
shifter.

(Continued next page)


– 40 –
Fault Fault Name and Description Repair Action
Code Binary Lights Lit
11 Clock Monitor 1. AC power line frequency is not 60Hz. 1. Check the frequency of the AC
2. Software failure. power outlet. If it is more than a
IHZ+]RȺRI+]QRWLI\XWLOLW\
company.
2. If house frequency is good,
update software.
12 Redundant Flood Backup Processor received an extended • Check pressure tube for trapped
Condition period of pressure readings that is nearing water.
RYHUÀRZOHYHOV3UHVVXUHµ • Check Each Valves Operation…
Voltage Output must be present. Could mean (Replace Water Valve and send
ZDWHUGLGJHWWKDWKLJKGXHWREULHÀ\VWXFN back to GE)
water valve. Voltage output of Sensor too high • Check the output voltage from
for actual water level because of Sensor or the pressure sensor to ensure it
water in Pressure tube increasing pressure. matches the water level in the
basket according to the pressure
sensor chart.
13 Redundant Lid In spin mode, the lid switch feedback • Check lid switch continuity at
Unlocked has voltage (lid closed), for more than J513 on the control.
5 seconds the motor speed feedback • Check continuity of lid lock
assumes the basket is spinning > 4-5RPM position. Opened or Closed.
when the lid lock feedback has no voltage • Check for proper operation of lid
(Lid Unlocked). lock. 120VAC while activating
Lid Switch Feedback has no Voltage when • Check lid lock wiring harness
the BRPM is > 4-5RPM. from the control to lock
assembly.

14 Lid Lock Fault Signal received by control is indicating the • Verify that the lid lock is not
32 16 8 4 2 1 lock will not lock or unlock when requested blocked by any external debris.
or the lid switch is indicating open when the • Check lid switch continuity at
signal received indicated locked. J513 on the control.
• Check continuity of lid lock
position. Opened or Closed.
• Check for proper operation of lid
lock. 120 VAC while activating
• Check lid lock wiring harness
from the control to lock
assembly.
• If lid lock assembly and harness
are OK, update the software.
15 Water Temp Sensor 1. Thermistor disconnected/not present. • Check thermistor resistance
Invalid 2. Failed thermistor from connector J701 on the
control board. Validate the
resistance matches the table in
mini-manual.
• Check wiring harness and
connections.
• Replace thermistor.
16 Adaptive Drain/Slow The total number of times during machine • This fault is set when adaptive
Drain life the actual amount of time the pressure drain cycle occurs to try to
sensor indicated the wash water had drained remove the rest of water in tub..
to empty exceeded the calculated time by the • If the adaptive drain cycle times
software. out, the control will run a Drain
Pump Clearing algorithm to free
the pump impeller of debris.
7KHQLWZLOO¿QLVKGUDLQLQJ,IGUDLQ
clearing algorithm fails look for
fault 18.
• If fault 16 is 100 and fault
18 never occurs there is no
problem…If fault 16 and fault 18
equal each other in faults, then
look for drain blockages including
house standpipe.

(Continued next page)


– 41 –
Fault Fault Name and Description Repair Action
Code Binary Lights Lit
17 Dry Load Sense Dry load sense times out and moves to the 1. Check for water in the bottom of
Timeout next part of the cycle selected. This occurs the tub. If so drain and try cycle
when the washer is not reaching the target again.
VSHHGZLWKLQDGH¿QHGWLPHOLPLWIRUWKHORDG 2. Check the basket for excessive
type selected. friction. Basket should spin freely.
,IQRW¿QGVRXUFHRIIULFWLRQDQG
remove it.
18 Drain Pump Clearing While draining the pressure sensor value for • This fault is set and will be seen
algorithm failed. water level did not indicate the washer was with fault 16 when Drain Pump
empty before the Max Continuous Drain ON Clearing Algorithm failed to
time was reached. remove the blockage and the
rest of water in tub.
• Check the drain pump for
blockage.
• Check installation instructions for
proper standpipe height.
• Check pressure tube for pinches
where it goes through top cover
grommet.
• Check pressure tube for trapped
water.
• Check the output voltage from
the pressure sensor to ensure it
matches the water level in the
basket according to the pressure
sensor chart.
• Check resistance of the pump
(13.5 ohms) from J512 connector
on the control.
• If open circuit, check wiring
harness to the pump and pump
motor.
• Check for 120 VAC to the drain
pump.
• If voltage is present and pump
does not operate, replace pump.
• If voltage is not present, replace
IMC (Interface Machine Control).
19 UI State Time-out Washer was paused for over 12 hours • This is normal operation. This
will happen if the consumer and
or control switched cycle to a
paused state.
20 Critical Flood Level by Water volume into the tub exceeded 41 • Check pressure tube for pinches
Gallons gallons as calculated by the control. where it goes through top cover
1. Pressure tube is momentarily pinched, grommet.
has water in it, partial blockage if Flood • Check pressure tube for trapped
fault 12 occurs. water.
2. /RZZDWHUSUHVVXUHÀRZRUSHUPDQHQW • Check for any leaking water
pressure system blockage if NO Flood valves.
fault 12 occurs. • Check home water pressure.
• Check the output voltage from
the pressure sensor to ensure it
matches the water level in the
basket according to the pressure
sensor chart.

(Continued next page)


– 42 –
Fault Fault Name and Description Repair Action
Code Binary Lights Lit
21 Flood Warning Level Water volume into the tub exceeded 36.3 • Check pressure tube for pinches
by Gallons. gallons as calculated by the control. Stops where it goes through top cover
¿OOLQJ grommet.
1. Pressure tube is momentarily pinched or • Check pressure tube for trapped
has water in it, partial blockage if Flood water.
fault 6, 7, or 12 occurs. • Check for any leaking water
2. /RZZDWHUSUHVVXUHÀRZRUSHUPDQHQW valves.
pressure system blockage if NO Flood • Check home water pressure.
fault 6, 7, or 12 occurs. • Check the output voltage from
the pressure sensor to ensure
it matches the water level in
the basket according to the
pressure sensor chart. If it does
not, the control will need to be
replaced as the pressure sensor
is mounted directly to the control.
22 Out of Balance (OOB) Large wet/OOB load being washed. This is 1. Check for excessively OOB load.
during Dry Load set if OOB condition is detected during dry Customer Education on how to
Sense. load sense algorithm. Dry load sense will distribute load.
be abandoned and wet load sense will be 2. Check the basket for excessive
started. friction or for being excessively
out of round. Basket should
spin freely and without wobble.
If friction is found, remove it. I
basket is bad replace it.
23 Critical Lid Lock 1. Lock blockage • Verify that the lid lock is not
2. Lid Lock fault. Will not lock or unlock or is blocked by any external debris.
locked while lid is opened. • Check lid switch continuity at
J513 on the control.
• Check continuity of lid lock
position. Opened or Closed.
• Check for proper operation of lid
lock. 120 VAC while activating
• Check lid lock wiring harness
from the control to lock
assembly.
24 Lid Logic Failure Lid switch fault. 1. Check harness and connections
This fault is set if the system perceives from the control to the lid lock
the lid to be both OPEN and LOCKED for 5 assembly for damage and
consecutive seconds continuity.
2. Run a spin cycle. Pull up on the
lid during spin for more than
5 seconds and see if this fault
occurs. Replace lid lock assembly.
25 Pressure Sensor 1. Disconnected pressure hose. • Check pressure tube for pinches
Dropout 2. Pressure tube is pinched or has water in where it goes through top cover
it. grommet.
3. Pressure sensor fault. • Check pressure tube for trapped
water.
• Check for any leaking water
valves.
• Check home water pressure.
• Check the output voltage from
the pressure sensor to ensure it
matches the water level in the
basket according to the pressure
sensor chart.
26 Out of Balance (OOB) Washer could not redistribute load to • Manually rebalance the load,
Ended Final Spin HOLPLQDWH22%FRQGLWLRQWRDFKLHYH¿QDO check basket for damage, and
targeted spin speed. run a Drain & Spin cycle.
• If washer spins properly, talk with
consumer about loading.
• If the washer will not spin
properly, check the balance ring,
the rod and spring assemblies,
the speed sensor, and the speed
sensor harness for proper
operation.

– 43 –
Personality ID
Personality ID Numbers in Binary Format Personality Model
Number
To change the personality, the Service Mode must
*7:
EHHQWHUHG¿UVW VHHWKH(QWU\LQWR)LHOG6HUYLFH 0
Mode section under Diagnostics in this service +7:
guide). 1 *7:
2 *7:
7-segment display models will display the number *7: -
programmed into the control. Models without 6
7-segment displays utilize the cycle status LEDs to *7: -
display the numbers. 07:
7
+7:
1. Once Service Mode has been entered, rotate the
8 *7:
cycle knob to Test 17.
9 *7:
32 16 8 4 2 1 10 *7:
11 *7: -DQGKLJKHU
12 *7:
2. Press Start to enter the test.

3. The correct personality ID that has been Filled circles indicate light on.
programmed into the control will be displayed.
ID Number Displayed in Binary
4. Example: ID number 10 displayed. 32 16 8 4 2 1
0
32 16 8 4 2 1
1

2
5. If the personality is incorrect, press the Start
button again and the next valid personality will 6
be displayed.
7
6. When the desired personality is reached,
8
press and hold the Start button to select that
personality. 9

10

11

12

– 44 –
Cabinet and Structure
Backsplash 5. Remove the four 1/4 in. hex head screws that
secure the rear cover to the backsplash, and lift
Before removing the backsplash assembly, be sure LWRȺFDUHIXOO\7KHUHLVDJURXQGZLUHDQGWKH
to protect the lid and top cover with a towel or RJ45 connector connected to the rear cover that
material from being damaged. will need to be disconnected.

1. Remove the two 1/4 in. hex head screws that Pressure
secure the backsplash to the top cover. Sensor
Tube
Screws

2. Grasp the backsplash sides, push it back. Then


rotate it toward the rear of the washer so that Four 1/4 in.
the pressure tube can be seen and disconnected hex head
from the pressure sensor, mounted on the screws
control board.

Pressure Sensor Tube

Capacitor

RJ45
Connector

6. Disconnect the RJ45 connector by pressing


down on the release tab and push through the
opening.
3. Carefully disconnect the pressure tube from the When reinstalling the RJ45, the stationary lip of the
control board. Twisting the pressure tube while connector needs to be inserted into the opening
SXOOLQJZLOOKHOSLWVOLSRȺRIWKHSUHVVXUHVHQVRU ¿UVW
4. Rotate the backsplash assembly forward and NOTE: Be sure to reconnect and test all ground
carefully lay it face down. wires.

– 45 –
Lid Lid Latch
Glass Lid Assembly Removal The lid latch is located on the underside of the lid.
When the lid is closed, the latch closes the contacts
1. Slide the backsplash assembly toward the rear of the lid switch. During the spin portion of a cycle it
of the washer. This will allow the molded-in secures the lid from being opened.
hinge cover on the lid assembly to be cleared.
Lid latch Removal
2. Remove four Phillips head screws (two on each
side of the lid assembly) that secure the lid to the 1. Insert a small shank screwdriver into the hole
lid lever arm. below the latch.

3. Grasp the lid on each side and slide upwards.

Metal Lid Assembly Removal 2. Push inward gently to release the locking tab.

On models with metal lids, the backsplash assembly 3. Twist the latch to the left and pull out.
does not need to be loosened.
To reinstall, angle the latch to the left. Slide the
1. Remove two Phillips head screws securing one ORFNLQJWDELQ¿UVWWKHQVHDWWKHODWFKLQWKHOLGDQG
of the wire form lid hinges to the lid. turn to the right. This will lock the latch in place.

2. While holding the lid, slide the loose hinge to the


inside of the lid.

3. Lift up slightly on the lid and slide the other lid


hinge out of the bushing with the lid.

– 46 –
Lid Switch/Lock Assembly 2. Using a small screwdriver, push down gently on
the tab that prevents the lock assembly from
The lid switch and the lid lock are both together in moving.
one part.

Lid Lock Assembly Diagnosis

The Lid Switch requires 120 VAC to activate the


locking mechanism. The approximate resistance of
the lock coil is 70 ohms from red-violet at the J513
board connector.

Check the lid switch continuity of the lid switch


between Red and Yellow at the same connector.

Lid Switch/Lock Assembly Removal

To remove the lid switch/lock assembly, the bezel


ZLOOQHHGWREHUHPRYHG¿UVW
3. 6OLGHWKHORFNDVVHPEO\WRWKHOHIW¿UVWWR
disengage the right lock body tab. Then slide
Bezel to the right, allowing the lock assembly to
disengage from the top cover.

4. Slide the lock assembly from under the top cover


and disconnect the harness connector from the
lock assembly.

The bezel is held in place by the tabs that extend


through the body of the lock assembly.

1. Reach under the top cover to release the tabs.


Push out and up on the tabs.

Lid Switch/Lock Assembly Reinstallation

1. Reconnect the harness connector and slide the


lock assembly into position under the top cover.
Tabs
2. Bring the left side tab of the lock assembly up
WKURXJKWKHWRSFRYHURSHQLQJ¿UVW

3. Push up on the lock assembly and slide to the


right. This will clip in place.

4. Push the bezel through the top cover securing


the lid switch/lock assembly in position. The
bezel can only go on in one direction. If forced
into position incorrectly, it can damage the lock
assembly.

– 47 –
Lid Hinge Agitators

After the lid is removed, the lid lever arms can be slid 7KHUHDUHWKUHHGLȺHUHQWW\SHVRIDJLWDWRUVIRUWKH
out from the hinge assemblies. They are the same, models listed in this manual. An impeller, a dual
so they cannot be mixed up. stage agitator, and a single stage agitator. Each
works uniquely to give the desired washability.
The hinges can be removed without removing the
top cover.

1. Slide the backsplash toward the rear of the


washer to access the hinge mounting screws.

2. Slide a hand between the top cover and the tub


cover and grasp the hinge being removed.

3. Remove two 1/4 in. hex head screws that secure


the hinge to the top cover and slide the hinge
out.

Impeller

The impeller moves clothes around in the basket.


It takes the place of a tall agitator. Impellers are
designed to work best with moving material around
in the basket with low water levels.

Impeller Removal

1. Carefully remove the center cap from the


impeller. This can be done with a pocket
screwdriver or putty knife.

The wire form hinges on the metal lids are held on


by a lid bushing. The lid bushing is secured to the
top cover with a Phillips head screw.
Wire Form
Hinge Bushing

(Continued next page)


– 48 –
2. Remove the 7/16 hex bolt and slide the impeller 2. Rotate the auger until the hole lines up with the
RȺRIWKHVKDIW7KHVSOLQHGFRXSOHULVSDUWRIWKH protrusion. This is the location where the inner
impeller. wall of the auger is thin, so the screwdriver can
go through it the easiest.

NOTE: The hole is located approximately 3 in. from


WKHERWWRPHGJHRIWKHDXJHU¿Q

3. Using a thin shank screwdriver, twist it through


the hole in the auger.

Using the counterforce weight of the basket and the


screwdriver handle as a lever, rotate the basket to
Important: The impeller bolt (Part #: WH02X24374) the left slightly and then with a jerk motion, pop the
should be replaced any time it is removed for auger free from the agitator base. Be sure to hold
service and torqued to 100 in. pounds. the screwdriver as level as possible.

Dual Action Agitator

The dual action agitator acts as two agitators in Auger


one gently moving clothes from the top of the wash
load to the bottom of the basket. The bottom of the Screwdriver
DJLWDWRUPRYHVEDFNDQGIRUWKSURYLGLQJHȺHFWLYH
washability.

Auger Removal

7KHDXJHUDVVHPEO\QHHGVWREHUHPRYHG¿UVWWR
access the agitator bolt. To remove the auger, it
PXVWEHWZLVWHGRȺRIWKHDJLWDWRUEDVHFORFNZLVH
This can be done either using a screwdriver method,
or a strap wrench method.

Screwdriver Method Removal


Strap Wrench Method
d Removal
Remova
1. Locate the small protrusion near the bottom of
the auger that mounts to the agitator base.

1. Slide the strap


ap wrench around the bottom of the
auger (just below
w the movamovable part of the auger)
and tighten it untill it clic
clicks into place.

(Continued next page)


– 49 –
Important: Ensure the strap wrench is positioned
Single Action Agitator
where it will tighten when twisting the auger to the
right. The single action agitator moves the clothes back
and forth through the water while gently pulling
clothes from the top of the wash load to the bottom
of the basket. The bottom of the agitator continues
to move clothes back and forth and circulates them
back to the top of the wash load.

Agitator Removal

1. Remove the cap from the top of the agitator.

2. Hold the strap against the handle of the wrench


to prevent it from coming loose around the
auger.

3. Using the counterforce weight of the basket,


rotate the basket to the left slightly and then
with a jerk motion, pop the auger free from the
agitator base. Be sure to hold the strap wrench
as level as possible.

4. Remove the 7/16 hex bolt and slide the impeller


RȺRIWKHVKDIW7KHVSOLQHGFRXSOHULVSDUWRIWKH
impeller.
2. Use a long socket extension (approximately 17
inches long) to assist with removing the 7/16
hex bolt securing the agitator to the shaft. The
splined coupler is part of the impeller.

Important: The impeller bolt (Part #: WH02X24374)


should be replaced any time it is removed for
service and torqued to 100 in. pounds.

Important: The impeller bolt (Part #: WH02X24374)


should be replaced any time it is removed for
service, and torqued to 100 in. pounds.

– 50 –
Top Cover Basket Assembly

If the top cover is being replaced, the control panel The basket assembly consists of the balance ring,
assembly and the water valve will need to be basket side wall and the basket bottom. The hub is
removed. If the top cover is not being replaced, the molded into the basket bottom.
water valve does not have to be removed.
Basket Removal
1. Remove the two 5/16 hex head screws that
secure the harness and power cord ground 1. Remove the backsplash and top cover
screws to the top cover. assemblies.

2. Remove the tub cover by unclasping eight clips


DURXQGWKHHGJHDQGOLIWRȺ

Ground Screws

Clips

3. Remove the hub nut and conical washer. The


hub nut is reverse threads. It will need to be
turned to the right to loosen.
Main Harness 4. Lift the basket out from the tub. The basket
Grommet assembly weight is approximately 21 pounds.
2. Slide the main harness grommet toward the
rear of the washer.

3. Remove the power cord by applying upward


pressure to the cord in front of the grommet.
Slide the grommet forward to release it from the
top cover.

A torque limiter (Part #: WX05X10028) should be


used when removing or installing the hub nut with
an impact gun.

– 51 –
Cabinet/Apron Assembly Leveling Legs

The cabinet/apron assembly consists of the cabinet, Keeping the washer level is critical because the
top corner brackets, and bottom corner brackets. clearance of the tub to the cabinet/apron assembly
The leveling legs can be ordered separately if is minimal. It also assists with preventing the washer
needed. If the legs are replaced, ensure that from rocking and moving out of position.
the washer has been leveled according to the
Installation Instructions. Leg Adjustment

Cabinet/Apron Removal 0RYHWKHZDVKHULQWRLWV¿QDOSRVLWLRQ3ODFHDOHYHO


RQDÀDWWRSVLGHHGJHRIWKHZDVKHU$GMXVWDOOIRXU
To remove the cabinet/apron assembly, two leveling legs by screwing them into or out of the four
technicians will be needed because of the bulkiness brackets until the washer is level, right to left and
of the cabinet/apron assembly. The weight of back to front.
the cabinet/apron assembly is approximately
30 pounds. A height of at least 70 in. will also be Replace any of the leveling legs if they show signs of
needed to lift the cabinet/apron assembly up and damage.
over the top of the tub assembly.

1. Remove the backsplash and top cover assembly.

2. Disengage the rod and spring assembly from


the tub. One technician will lift up on the
tub assembly while the second technician
disengages the rod and spring assembly.

7KHWXEDVVHPEO\ZLOOVLWRQWKHÀRRURQWKHEHOW
protector.

3. Lift the cabinet/apron assembly up and over the


tub assembly and set it aside.

– 52 –
Fill System

Water Valves Four Coil Water Valve Removal

The water valves are located inside the backsplash 1. 7XUQWKHKRXVHZDWHUVXSSO\RȺWRWKHZDVKHU


DVVHPEO\7KHUHDUHWZRGLȺHUHQWZDWHUYDOYHVWKDW and disconnect power to the washer.
are used on models in this service guide: 2. Remove the two 1/4 in. hex head screws
• A four solenoid valve (GTW680 models only) securing the backsplash to the top cover to
ZKLFKÀRZVLQWRDGHWHUJHQWGLVSHQVHUER[ access the water valves.

• $WZRVROHQRLGZDWHUYDOYH¿OOIXQQHO 3. Disconnect the harness from the valve.

The water valves are located and accessed from 4. Remove three 1/4 in. hex head screws securing
inside the backsplash. the valve to the top cover and pull the valve up.
The thermistor can now be removed by prying
Water Valve Diagnosing up from under the metal lip of the thermistor. Be
sure the O-ring seal comes out as well.
The four solenoid valve requires 120 VAC to activate
the coils. The resistance of the four coil valve can be There are four replaceable rubber seals on the
check from the J514 connector on the control. The water valve where it connects to the dispenser box.
two coil valve is checked at the J514B connector. They come with new valves, but can be ordered
They are approximately: separately.

• 1374 ohms for cold and fabric softener

• 1515 ohms for hot and rinse


Sp
ray

De
De

ter
Fa

Rin

ter
bri

ge
se

ge
cS

nt
Ta

nt

Ho
oft

pC

Co

t
en

ld
old
er

Rubber seals
Co

Ho
ld

(Continued next page)


– 53 –
Two Coil Water Valve Removal Thermistor
1. 7XUQWKHKRXVHZDWHUVXSSO\RȺWRWKHZDVKHU The thermistor and harness comes as one assembly
disconnect power, and remove the backsplash. that connects to the control board. The thermistor
also comes with an O-ring that creates a water
2. Disconnect the harness from the valve. tight seal around the probe itself. When reinstalling
3. Remove two 1/4 in. hex head screws that go the thermistor, ensure that the thermistor is seated
through the bracket, securing the thermistor properly. If it bulges, it will not seal properly.
into the water valve.

Bulging O-ring

Thermistor Resistance Table


4. Remove the thermistor from the valve by prying Temp (°C) Temp (°F) 5HVLVWDQFH Ÿ
up from under the metal lip of the thermistor. Be 10 50 19901
sure the O-ring seal comes out as well.
15 59 15713
20 68 12493
28 82.4 8833
32 90 7446
38 100 5807
44 111 4558
50 122 3601
54 130 3108
66 150 2016
76 169 1435

5. Rock the valve forward and slide out from the


top cover.

– 54 –
Dispensers Bleach Funnel
Dispenser Drawer The bleach funnel directs the liquid bleach to the top
cover, dispensing it between the outer tub and the
The dispenser drawer holds detergent and fabric basket. There is no water valve to rinse the funnel
softener, delivering at precise times for the cycle after use.
selected. Water is added to the dispenser from the
ZDWHUYDOYHWR¿OODQGÀXVKWKHFXSV$IWHUWKHYDOYH To remove the bleach funnel, reach between the top
WXUQVRȺWKHUHPDLQLQJZDWHULQWKHFXSVLSKRQV cover and tub cover and push up on the bottom of
out. the funnel.

Dispenser Removal To install the funnel onto the top cover, the locating
WDEQHHGVWRVOLGHLQWRWKHRSHQLQJ¿UVW7KHQSXVK
To remove the dispenser, the backsplash water valve down on the funnel to seat into position.
and top cover needs to be removed.

1. Remove the dispenser tray from the dispenser


body.

2. Remover four 1/4 in. hex head screws from the


top cover securing the dispenser body to the top
cover.

Top Cover

3. Push back on the dispenser body to release it


from the top cover.

The dispenser shower insert can also be removed at


this time for cleaning, if necessary.

Dispenser
Box Dispenser
Shower

Dispenser
Drawer

– 55 –
Water Levels Diagnosing The Pressure Sensor

Approximate Minimum Water Levels The pressure sensor can be tested by either using
Test 10 in the Service Mode, or by checking the
• Impeller Models: 7 Gallons or 3 in. deep from output DC voltage of the pressure sensor at the
the bottom of the basket. control board.
• Agitator Models: 9 Gallons or 3-3/4 in. deep To measure the output DC voltage, connect the
from the bottom of the basket. meter probes between pin 3 and pin 4.
Approximate Maximum Water Levels

• Impeller Models: 26 Gallons or 13-1/2 in. deep


from the bottom of the basket.

Press and hold the Deep Fill button for 3 seconds to


achieve.

Impeller Bulky setting water level is 25 gallons or


12-3/4 in. deep from the bottom of the basket.

Agitator Models: 26 Gallons or 12-1/2 in. depth


Depending on how much water is in the basket
from the bottom of the basket set to super.
will determine what output DC voltage will be read
NOTE: These levels are measured starting from an according to the chart.
empty tub. Tub Water Level Pressure Sensor
MODELS 200-491 ONLY MODELS 680 ONLY
Inches of Voltage Inches of Voltage
Water Water
Pressure Sensor Empty 0.4 Empty 0.4
1" 0.7 1" 0.8
The pressure sensors purpose is to sense the level of
2" 1.0 2" 1.0
water in the tub when a cycle is being run, or if the
washer is sitting idle. 3" 1.4 3" 1.2
4" 1.6 4" 1.4
The pressure sensor cannot be replaced by itself if it 5" 1.8 5" 1.6
malfunctions or is damaged. The complete control 6" 2.0 6" 1.8
board will need to be replaced, as the sensor is
7" 2.2 7" 2.0
mounted directly to it.
8" 2.4 8" 2.2
9" 2.6 9" 2.4
10" 2.8 10" 2.6
11" 3.0 11" 2.8
12" 2.2 12" 3.0
Accidentally shorting between pin 2 and pin 3 will
cause the board to shut down, but it will not be
damaged.

The view shown Option Selector Switches


is how it's
mounted with The option selector switches allow the consumer to
the backsplash select soil levels, water temperatures, rinse levels
opened laying and second rinses, and stain pretreat. The option
1 switches cannot be ordered separately if one
on its face.
switch malfunctions. They all come together as one
assembly.

(Continued next page)


– 56 –
Diagnosing Selector Switches Using Service Mode Position 1 Position 1
Knob 1 Knob 2
Diagnosing any of the option switches can be done
using the Service Mode Test 18.

32 16 8 4 2 1

16 + 2 = Test 18

Press the Start button to enter the test. Each option


NQRELVUHSUHVHQWHGE\DVSHFL¿FF\FOHVWDWXV/('

(Far left option knob to the far left cycle status LED)
Cycle Status LEDs
Rotary Switch DC Voltage Resistance Table
Position Resistance (kŸ) Voltage
1  
C E F F
2  
3  
4  

Knob 1 5  


6  
Position 1 is to the far left.
When the knob position changes, the cycle status
LED will blink. With each click of the knob to the Turn towards the right to advance position.
right, the LED will blink faster. With each click to the
left, the LED will blink slower. Selector Switch Removal
If a position on the switch is malfunctioning, the LED To remove the selector switches, remove the
will not blink, indicating the switch is bad. selector switch knobs and lay the backsplash
assembly on its face. Then remove the rear panel.
Diagnosing Selector Switches From the Control Disconnect the J615 connector from the control.
The resistance and voltage of the switch being Lift the tab on the selector switch and turn the
tested can be read from the J615 connector on switch assembly counter clockwise to remove. Do
the control board. Position 1 is to the far left on this for all of the option selector switches.
the selector switch being tested. The further right
the switch is turned, the higher the resistance or
voltage.
J615
1 8
W-24
W-24
R-24
R-24

N-24
N-24
Y-24
Y-24

W-24
W-24

N-24
N-24

Y-24
Y-24
R-24
R-24

1 1 1 1

Lift Tab

– 57 –
Wash System
3. Disconnect the harness connector for the
Recirculation Pump recirculation pump.
The recirculation pump is located on the bottom
4. Disconnect the wire tie securing the harness to
front of the tub and is mounted directly to the
the platform assembly. A new wire tie comes
bottom of the tub. The recirculation pump is a
attached to the drain pump harness.
120 VAC pump used to recirculate water from the
tub assembly, up through a tube to the top of the
basket. The recirculation pump utilizes the tub cover
to spray water over the clothes.

Recirculation Pump Diagnostics

1. Disconnect power to the washer and access the


control board.

2. Disconnect the J512 connector from the board.

3. Check resistance from pin 1 brown wire to


pin 6 red wire. The resistance should read
approximately 31.7 ohms. If the resistance is
within range, ensure that the pump has 120 VAC
at the pump harness connector. 5. Remove three 3/8 hex head bolts securing the
pump to the tub.
Recirculation Pump and Tube Removal
6. Pull the pump away from the tub. Be sure the
Before removing the drain or recirculation pump, VHDOFRPHVRȺZLWKWKHSXPS
any water in the basket must be removed. If the
drain pump is inoperable, this is done by using a The seal comes with a new pump but can be
transfer pump shown on the following page. ordered separately.

Lean the washer back using ergo-assisting prop


blocks or lay the washer on its side to access the
bottom of the tub.

1. Disconnect the recirculation tube from the


recirculation pump.
Pump Seal
2. Pull downward on the tube to disengage it from
the tub.

– 58 –
Drain System

Drain Pump 1. Lean the washer back using ergo-assisting prop


blocks (Part #: WX05X10027), or lay the washer
The drain pump is located on the bottom right side on its side to access the bottom of the tub.
of the tub. It is mounted directly to the bottom of
the tub. The drain pump is a 120 VAC pump used to
remove water from the tub assembly to the house
drain. The maximum drain height that it will pump
out to is 8 ft.

Drain Pump Diagnostics

1. Disconnect power to the washer and access the


control board.

2. Disconnect the J512 connector from the board.


2. Disconnect the harness connector for the drain
3. Check resistance from pin 2 white wire to
pump.
pin 3 violet wire. The resistance should read
approximately 13.2 ohms. If the resistance is 3. Disconnect the wire tie securing the harness to
within range, ensure that the pump has 120 VAC the platform assembly. A new wire tie comes
at the pump harness connector. attached to the drain pump harness.
Drain Pump Removal

Before removing the drain or recirculation pump,


any water in the basket must be removed.
This is done by using a transfer pump (Part #: Internal
WX05X23817). Drain
Hose

4. Disconnect the internal drain hose from the


drain pump.

The transfer pump only comes with one (1) hose. A 5. Remove three 3/8 hex head bolts securing the
standard washer hose can be used for the outlet pump to the tub.
side of the pump (Part #: WH41X10207).

Pump out as much of the standing water in the


basket as possible.

Lean the washer back and pump out the water seen
in the basket.

When the drain pump is removed, approximately 1


to 2 cups of water will drain out of the drain pump
opening in the tub. Have something ready to catch
the excess water left in the tub.

(Continued Next Page)


– 59 –
6. Pull the pump away from the tub. Be sure the Drain Hose Internal
VHDOFRPHVRȺZLWKWKHSXPS
The internal drain hose is used to direct the water
The seal comes with a new pump, but can be being removed by the drain pump to the external
ordered separately. drain hose.

Internal Drain Hose Removal

Ensure the washer tub is empty before removing the


drain hose. The internal drain hose clamp can be
reached two ways; either through the rear access
panel, or by leaning the washer back.

1. Access the rear of the washer and remove the


external drain hose. Have a towel or small pan
Pump Seal ready to catch excess water from the hose and
tub.

2. Remove the 1/4 in. hex head screw securing the


drain port to the access panel.

Screw Locking Tab

Drain Hose External


The drain hose is used to direct the water being
expelled from the tub by the drain pump to the
house drain or standpipe.

Drain Hose Removal

Ensure that the washer tub is empty before 3. Push in on the locking tab and slide the drain
removing the drain hose. port up and to the inside of the cabinet.

1. Squeeze the spring clamp and slide it up onto 4. Squeeze the spring clamp and slide onto the
the drain hose part where it clamps to the drain drain hose where it clamps to the drain pump,
port and remove the hose. then remove the hose.

Drain
Drain
hose
Hose

Drain
port
Port
Internal
Drain
Hose

Clamp
Clamp

– 60 –
Drive System
The drive system consists of the belt, pulleys, Belt Installation
drive motor, mode shifter, speed/hall sensor and
transmission. They all operate together to agitate 1. Put the belt on the motor pulley.
and/or spin the load in the basket. 2. Stretch the belt around the transmission pulley
as far as it will go.
Drive Belt
3. Rotate the pulley until the belt is centered on the
The drive belt has six ribs and can be removed transmission pulley. Ensure all of the belt ribs are
easily. To access the belt, the belt protector needs to properly located on the drive motor pulley.
EHUHPRYH¿UVW

Belt Protector Removal Drive/Transmission Pulleys

1. Remove three 3/8 hex head bolts securing the The drive pulley is mounted to the drive motor. It has
belt protector to the platform assembly and set ¿QVRQWKHPRWRUVLGHWRKHOSNHHSWKHPRWRUFRRO
the platform assembly aside. during operation.
+H[+HDG
+H[+HDG Bolt
Bolt

+H[+HDG
Bolt The transmission pulley doubles as a gear for the
mode shifter to lock into during agitation.
Belt Removal

1. Rotate the pulley by hand while walking the belt


RȺRIWKHSXOOH\

– 61 –
Drive/Transmission Pulleys Cont.

Pulley Removal

1. Remove the two 9/16 nuts (one for each pulley),


securing them to the motor and transmission
shafts.

2. 6OLGHWKHSXOOH\VRȺWKHPRWRUDQGWUDQVPLVVLRQ
shafts. Torque the new pulley nut to 110 in. lb.
when reinstalling.

Speed/Hall Sensor Speed/Hall Sensor Removal


The speed/hall sensor is mounted to the drive motor Disconnect the speed/hall sensor from the drive
and sends a pulse signal back to the control board. motor and disconnect from the main harness.
This is done when the magnet that is mounted in the
drive motor pulley pass over the sensor.

Magnet
Guide
post
hole

If the control does not read any signal from the


sensor from the movement of the motor, the washer
There is a locating post on the bottom of the sensor
cycle will stop.
that is pushed into an existing hole in the motor
Diagnosing the Speed/Hall Sensor housing, when reinstalling.

The speed/hall sensor can be diagnosed two


GLȺHUHQWZD\V

• Enter the Service Mode and Run the Spin Test

If the speed/hall sensor is bad or disconnected,


WKHEDVNHWZLOOVWDUWWRVSLQQRUPDOO\DW¿UVW
After 5 seconds, motor power will be stopped
and a locked rotor fault will be set. If the washer
continues to spin for at least 15 seconds, the
speed/hall sensor is good.

• Test the Voltage

From connector pins 3 through 5 on the J602


should read approximately 9 VDC.

Pins 1 through 5 should read approximately 4.5


VDC while rotating the basket.

– 62 –
Drive Motor 3. Remove the two 1/2 in. hex bolts that secures
the motor to the platform. When reinstalling the
7KHUHDUHWZRGLȺHUHQWKRUVHSRZHUPRWRUVDQG bolts, torque to 170 in. pounds.
KRUVHSRZHU7KH\DUHPRGHOVSHFL¿FDQGHDFK
KDYHDVSHFL¿FGULYHEHOW7KHKRUVHSRZHUPRWRU
will have a red label on it. The belt that goes with it
will have red lettering on it.

Diagnosing Drive Motors

The motor requires 120 VAC.

Resistance values at the board connector J511 are:

• 1/2 horsepower motor: brown/white and


brown/yellow should read approximately 3.1
ohms.

• 1/3 horsepower motor: should read


approximately 3.8 ohms.

Important: If removing the motor with the washer


leaning back, be sure to support the weight of the
motor, as it will drop away from the platform once
the second bolt is removed.

Mode Shifter
The mode shifter consists of a motor that operates
by receiving 120 VAC from the control board, a
micro switch, and a spring and clutch. It engages or
disengages the clutch with the transmission pulley,
depending on whether the cycle is in spin or agitate.
Motor Removal

1. Unclip the hall sensor from the motor.

2. Unclip the main harness from the motor


connector by pushing down on the connector
clip. The clip is large enough that it can be done
with one hand. The motor side of the harness is
secured in place.

(Continued Next Page)


– 63 –
Diagnosing the Mode Shifter Motor Mode Shifter Removal

From the J512 connector on the control board, the The belt protector, belt and transmission pulley need
brown wire pin 1 to the blue wire pin 4 should read to be removed to access the mode shifter.
approximately 5700 ohms. 120 VAC can be applied
to the motor two black wires on the mode shifter to 1. Disconnect the mode shifter motor harness
manually check mode shifter operation. connector.

Diagnosing the Mode Shifter Switch

The Mode Shifter Switch's home position is open,


ready for a spin cycle. When agitating, the switch 2. Remove two 3/8 hex bolts securing the mode
should be closed. From the J512 connector on shifter to the platform. The mode shifter, clutch,
the control board, the tan wire pin 5 to the J511 FOXWFKVSULQJDQGÀDWZDVKHUZLOOSXOODZD\IURP
connector pin 4 gray wire. the platform.

(Continued next page)


– 64 –
Mode Shifter Reinstallation Platform/Transmission Removal

1. ,QVWDOOWKHÀDWZDVKHURQWRWKHORZHU 1. Remove the impeller or agitator to access the


transmission shaft. hub nut.

2. Install the clutch spring. 2. Remove the hub nut and Belleville washer. The
hub nut has reverse threads, and needs to be
3. Slide the clutch into the clutch level of the mode turned clockwise to loosen.
shifter and slide the clutch onto the shaft. There
are guide pins on the bottom of the mode shifter 3. Lean the washer back or lay the washer on its
that go into locator holes on the platform. side to access the bottom.

4. Install the two 3/8 hex bolts and torque to 60 in. After all other components have been removed from
pounds. the platform assembly:

4. Cut the wire ties that support the main harness


to the platform assembly.

5. Remove the 3/8 hex bolts securing the motor


shield and the harness brackets to the platform.
Clutch

Guide
Clutch Pins
Spring

Flat
Washer

Locator Holes

6. Remove the eight 3/8 hex bolts securing the


platform to the bottom of the tub.

7. Pry the platform assembly away from the tub.

The tub seal is pressed onto the shaft. Prying


against the tub bottom to remove the platform
assembly may be necessary.
Platform/Transmission Assembly

The platform assembly not only houses the


transmission, but is used to mount the drive motor
and mode shifter. The transmission has planetary
gears inside to assist with the agitation and spin
cycles of the washer. It is one complete part with
the exception of the two harness mounting brackets
(some models have one harness mounting bracket)
and a motor splash guard.

Tub Seal

(Continued next page)


– 65 –
Reinstalling the Platform/Transmission Assembly Main Harness Removal
1. Slide the shaft of the transmission into the 1. Remove the backsplash, top cover and cabinet/
opening on the bottom of the tub. apron assembly.
2. Line the guide post with the opening in the 2. 5HPRYHWKH¿YHLQKH[KHDGVFUHZV IRXU
platform. down the side of the tub and one on the bottom)
that secure the harness to the tub assembly.
3. Press down on the platform to get the seal in
position.

4. Tighten the eight hex bolts in a crisscross


pattern (about 1/4 of the way in at a time) so
that the tub seal is pulled into the tub evenly.

5. Once all of the bolts are in, torque to 65 in.


pounds.

6. Reinstall the basket assembly.

7. Reinstall the Belleville washer and hub nut. The


hub nut has reverse threads, and needs to be
1/4 in.
turned counter-clockwise to tighten. Torque to
hex head
100 ft. pounds.
screws

1 8 6 3

Guide Post

5 3. Remove the harness connectors from the


4 7 2 connector brackets on the bottom of the tub.

4. Disengage the wire ties securing the harness


to the platform assembly and set the harness
aside. New wire ties are already positioned on
the new harness.

Main Harness Assembly


The main harness assembly supplies AC and DC
voltage to all components on the washer. If a wire or
connector should fail, it will need to be repaired or
replaced.

If replacing the complete harness assembly, two


technicians will be needed to complete this repair.
The main harness is secured to the side of the tub
XVLQJ¿YHKH[KHDGVFUHZVWKDWJRWKURXJK
VSHFL¿FDOO\SODFHGZLUHWLHVZLWKH\HOHWV

– 66 –
Recircul
Drain Pump Pump
Mode Shi er
Motor/Switch
GEA2
Connector 13.2 31.7
5700
1 7 8
1 1 4 1

Y-22
R-22
V-22
20

S-20

T-20

R-20
C-20

V-20
N-20
C-

W-20
C-20
O-18 V-22
C-18
3 6 Y-22 R-20 Diagnos c

6
9
Posi ve common
N-18 R-22 T-20 LED COM Main Motor
Thermistor 1 4 N-20 COM
3.1
COM
O-18
N-18
C-18

J602 Overload
V-20 CLK
10000 Fuse 1 3
Isolated common W-20 -5V

6
COM 3.1 Speed Sense
1 C-20

1
COM
1
COM

W-24
W-24
W-24 J512
W-24 Thermistor 5VDC J615
1 4

1
J701 Pressure sensor
Y-18

Splice
C-18
W-18

– 67 –
GY-18

MAIN BOARD GY-18 GY-16


S-20 GY
4

-1
C-18 6
W-

G-18
18
W-18 W-18 GY-16
1

Y-18 Start GY-16

B_RBBD-18

B_SMTH-18
1

B_SMTH-18 Y-1
LINE 8 Capacitor Backsplash Cover
1 Y-18
5

Connector loca ons J511 Ground


B_RBBD-18 Chasis Ground
NEUTRAL MODELS 6XX ONLY Y-20 Switch input
3

GY-18 GY-18
GND EARTH V-20
3 Lock input
R-20
1

G-18 J101 Line


J511 J513 J513
Schematics / Wiring Diagrams

Lid Ground
J514 J514B
Y-20
R-20
V-20

1 3

striker
70

Lid Lock Asm

(Continued Next Page)


Schematics / Wiring Diagrams Cont.

Water Valve Assembly Water Valve Assembly


MODELS 2XX-4XX MODELS 6XX
J514B 1 3 J514 16
R-20
W-20
N-20

W-20

V-20
R-20
N-20

C-20

W-20
W-20
W-20

W-20

W-20
W-20
N-20

N-20

V-20
R-20

C-20
R-20
1374 1515 1374 1515 1515 1374

COLD HOT COLD HOT RINSE FAB_SOFT

MODELS 6XX ONLY


J615
1 9
N-24

N-24
N-24

N-24
B-24

B-24
B-24

B-24

B-24

User Interface Board


B-24 Posi ve common
19

N-24 COM
B-24 COM
N-24 COM
B-24 CLK
N-24 -5V
B-24 COM
N-24 COM
B-24 COM

*Replace UI harness rst. If issue is s ll present, replace the whole assembly

(Continued Next Page)


– 68 –
Schematics / Wiring Diagrams Cont.

MODELS 200 ONLY MODELS 460-491 ONLY


J615 J615
1 8 1 8

W-24
W-24
R-24
R-24

N-24
N-24
Y-24
Y-24
N-24
N-24

W-24
W-24
N-24
N-24

N-24
N-24

Y-24
Y-24
R-24
R-24
1 1 1 1 1

Rotary Switch Rotary Switch Rotary Switch Rotary Switch Rotary Switch
MODELS 220 & 210 ONLY MODELS 410-450 ONLY
J615 J615
1 8 1 8

W-24
W-24
R-24
R-24

N-24
N-24
N-24
N-24
R-24
R-24

W-24
W-24
N-24
N-24

N-24
N-24
R-24
R-24

R-24
R-24
1 1 1 1 1

Rotary Switch Rotary Switch Rotary Switch Rotary Switch Rotary Switch

Rotary SwitchRotary Switch


DC Voltage Resistance Table
Voltage Resistance TableVoltage
Position Resistance (kŸ)
*Resistance values are read from the leads while disconnected from the control PCB

Posi1 on Resistance(k
 ё) Voltage
21 0.8 0.7
32 1.9 1.5
43 3.7 2.2
54 6.7
 2.9
6
5 13.5

3.7
6 Position 40.5 4.5
1 is to the far left.
Posi
Turn towards the right to advance position.

– 69 –
Warranty

All warranty service provided by our Factory


Service Centers or an authorized Customer Care®
technician. To schedule service, visit us on-line
at GEAppliances.com, or call 800.GE.CARES
(800.432.2737). Please have serial number and
model number available when calling for service.

For The Period Of: GE Will Replace:


One Year For the period of one year from the date of the original purchase. GE will provide
From the date of the any part of the range which fails due to a defect in materials or workmanship.
original purchase During this limited one-year warranty GE will also provide, free of charge, all
labor and in-home service to replace the defective part.

What GE Will Not Cover


• Service trips to your home to teach you how to • Incidental or consequential damage caused by
use the product. possible defects with this appliance.

• Improper installation, delivery or maintenance. • Damage caused after delivery.

• Failure of the product if it is abused, misused, • Product not accessible to provide required
PRGL¿HGRUXVHGIRURWKHUWKDQWKHLQWHQGHG service.
purpose or used commercially.
• Defects or damage due to operation in freezing
• Replacement of house fuses or resetting of temperatures.
circuit breakers.
• Products which are not defective or broken, or
• 'DPDJHWRWKHSURGXFWFDXVHGE\DFFLGHQW¿UH which are working as described in the Owner’s
ÀRRGVRUDFWVRI*RG Manual.

EXCLUSION OF IMPLIED WARRANTIES – Your sole and exclusive remedy is product repair as provided in
this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or
¿WQHVVIRUDSDUWLFXODUSXUSRVHDUHOLPLWHGWRRQH\HDURUWKHVKRUWHVWSHULRGDOORZHGE\ODZ

This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the
USA. If the product is located in an area where service by a GE Authorized Servicer is not available, you may be responsible for a trip
change or you may be required to bring the product to an Authorized GE Service location for service. Proof of original purchase date
is needed to obtain service under the warranty. In Alaska, the warranty excludes the cost of shipping or service calls to your home.

6RPHVWDWHVGRQRWDOORZWKHH[FOXVLRQRUOLPLWDWLRQRILQFLGHQWDORUFRQVHTXHQWLDOGDPDJHV7KLVZDUUDQW\JLYHV\RXVSHFL¿FOHJDO
rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or
VWDWHFRQVXPHUDȺDLUVRȻFHRU\RXUVWDWH·V$WWRUQH\*HQHUDO

Warrantor: General Electric Company. Louisville, KY 40225

Extended Warranties: Purchase a GE extended warranty and learn about special discounts that are available
ZKLOH\RXUZDUUDQW\LVVWLOOLQHȺHFW<RXFDQSXUFKDVHLWRQOLQHDQ\WLPH

www.geappliances.com/service_and_support/shop-for-extended-service-plans.htm

or call 800.626.2224 during normal business hours. GE Consumer Home Services will still be there after your
warranty expires.

For product purchased outside of the US, contact your dealer for Warranty and Service information.
Warrentor for Products Purchased in the United States: General Electric Company, Louisville, KY 40225

– 70 –
Index
A P
Agitators 48 Platform/Transmission Assembly 65, 66
Auger Removal 49 Pressure Sensor 22, 33, 34, 37, 40, 43, 56
Product Specifications 22
B
R
Backsplash 29, 45
Basket Assembly 51 Recirculation Pump 22, 26, 31, 58
Bleach Funnel 55
S
C
Schematics / Wiring Diagrams 67, 68, 69
Cabinet and Structure 45 Single Action Agitator 50
Cabinet/Apron Assembly 52 Speed/Hall Sensor 62
Component Locator Views 24
Control Board Analog Knob Models 30 T
Control Board Electronic 680 Models 30 Table of Contents 3
Control Features 9 Thermistor 54
D Top Cover 24, 25, 51

Diagnostics 32, 44, 58, 59 W


Dispensers 55 Warranty 70
Drain Hose External 60 Wash System 58
Drain Hose Internal 60 Water Levels 22, 56
Drain Pump 22, 26, 27, 28, 31, 33, 34, 37, 41, 42, 59 Water Valves 22, 53
Drain System 59
Drive Belt 61
Drive Motor 31, 63
Drive System 61
Drive/Transmission Pulleys 61, 62
Dual Action Agitator 49

F
Fill System 53

I
Impeller 8, 22, 26, 48, 56
Introduction 8

L
Lid 9, 15, 17, 21, 22, 24, 25, 33, 34, 35, 36, 37, 39, 40, 41, 43,
46, 47, 48
Lid Latch 46
Lid Switch/Lock Assembly 24, 25, 47

M
Main Harness Assembly 66
Mode Shifter 22, 26, 27, 28, 31, 39, 63, 64, 65

N
Nomenclature 7

O
Option Selector Switches 56

– 71 –

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