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Refers to the way and means employed by management to encourage all personnel in
the business firm to accomplish all assignments given to them.
In order to attain the objectives of Directing in the right manner, they were PLANNED
and ORGANIZED.
CONCEPT OF DIRECTING
DIRECTING is the PROCESS of initiating action in accordance with what has been
PLANNED.
“ Directing consists of the processes and techniques utilized in issuing instructions and making
certain that operations are carried on as originally planned.” – Haimann
“Directing is a complex function that includes all those actions which are designed to
encourage subordinates to work effectively and efficiently in both the short-range and long-
range actions respectively.” – Koontz and O’Donnell
“Directing is telling people what to do and seeing that they do it to the best of their ability.”-
Earnestt Dale
“Directing is the guidance, the inspiration, the leadership of those men and women that
constitute the real core of the responsiblities of management”- Urwick and Brench
“The heart of administration is the directing function which involves determining the course,
giving orders and instructions, providing the dynamic leadership.”- Marshall E. Dimock