BSBMGT608 Manage innovation and continuous improvement

BSBMGT622 Manage resources

Details of Assessment
Term and Year Time allowed 8 Weeks
Assessment No 2 Assessment Weighting 50%
Assessment Type Resource Allocation & Register Manual
Due Date Week 8 Room TBA

Details of Subject
Qualification BSB61015 Advanced Diploma of Leadership and Management
Subject Name Innovation

Details of Unit(s) of competency

Unit Code (s) and BSBMGT608 Manage innovation and continuous improvement
Names BSBMGT622 Manage resources

Details of Student
Student Name Mariana Arruda Dias Souza

College CSF Student ID

Student Declaration: I declare that the work Signature: ___________________________

submitted is my own, and has not been copied or
plagiarised from any person or source. Date: _______/________/_______________

Details of Assessor
Assessor’s Name

Assessment Outcome

/ 50
Results Competent Not Yet Competent Marks

FEEDBACK TO STUDENT
Progressive feedback to students, identifying gaps in competency and comments on positive improvements:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources
Student Declaration: I declare that I have been Assessor Declaration: I declare that I have
assessed in this unit, and I have been advised of my conducted a fair, valid, reliable and flexible
result. I am also aware of my right to appeal and the assessment with this student, and I have provided
reassessment procedure. appropriate feedback

Signature: ____________________________ Student did not attend the feedback session.

Feedback provided on assessment.
Date: ____/_____/_____
Signature: ____________________________
Date: ____/_____/_____
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources
Purpose of the Assessment

The purpose of this assessment is to assess the Competent Not Yet Competent
student in the following learning outcomes:
(C) (NYC)

consult with relevant stakeholders and analyse

information to determine the nature and level of
resource required to achieve business objectives

plan for, acquire and allocate the resources,

incorporating strategies to maximise efficiency and
manage risk

develop and implement systems to:

incorporate efficient use of resources into work
practices and
monitor resource use against budgets and business
objectives

prepare reports that clearly indicate the level of

performance achieved and any adjustments needed
to achieve service and product delivery standards

Assessment/evidence gathering conditions

Each assessment component is recorded as either Competent (C) or Not Yet Competent (NYC). A student
can only achieve competence when all assessment components listed under “Purpose of the assessment”
section are recorded as competent. Your trainer will give you feedback after the completion of each
assessment. A student who is assessed as NYC (Not Yet Competent) is eligible for re-assessment.

Resources required for this Assessment

 Computer with relevant software applications and access to internet

 Weekly eLearning notes relevant to the tasks/questions
Instructions for Students
Please read the following instructions carefully
 This assessment has to be completed In class At home
 The assessment is to be completed according to the instructions given by your assessor.
 Feedback on each task will be provided to enable you to determine how your work could be improved.
You will be provided with feedback on your work within two weeks of the assessment due date. All other
feedback will be provided by the end of the term.
 Should you not answer the questions correctly, you will be given feedback on the results and your gaps
in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be
deemed competent for this unit of competency.
 If you are not sure about any aspects of this assessment, please ask for clarification from your
assessor.
 Please refer to the College re-assessment for more information (Student Handbook).
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources

ASSESSMENT: RESOURCE ALLOCATION AND REGISTER MANUAL

ORGANISATIONAL CONTEXT AND BUSINESS DESCRIPTION

Service Industry Management Private Limited (SIM) is a newly setup organisation that has been
approved by the Australian Business Registrar. The organisation with its fund has recently acquired
three (3) brand new premises for cafe operations in three different locations: One in Sydney CBD,
One in Brisbane CBD and One in Perth CBD. The core business of the group is hotel management
and they now wish to expand into cafe management.

Company Strategy

SIM's growth strategy is focused on expanding into cafe operations with the intention of owning a cafe
franchise. SIM supports work health and safety (WHS) in the workplace and is a strong advocate of
environmental sustainability.

ASSESSMENT BRIEF
You have been appointed General Manager of Cafe Operations and have been allocated $350 000
for the fit-out of each of the premises.

As a guideline, you will need the following for each outlet as they are to be identical, with a floor space
of 250 square metres:

 tables and chairs providing seating for forty (40) ‘alfresco style’
 built-in furniture providing seating for twenty ( 20)
 refrigerated display cabinet with counter and storage
 cabinets
 small freezer
 cool room
 reverse cycle air-conditioning
 commercial three (3) group coffee machine
 coffee roaster (optional)
 coffee grinder
 commercial fruit juicer
 hot water urn
 dishwasher
 cutlery, crockery and other service equipment
 salamander or oven
 toaster
 point of sales (POS)/cash register
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources

ASSESSMENT STRUCTURE AND INSTRUCTIONS

Assessment tasks weights: Task 1 – 10 marks, Task 2 – 20 marks, Task 3 – 10 marks, and Task 4 –
10 marks.

Task 1: Based on the acquired locations for cafe premises, you will need to identify the potential
stakeholders for the three premises. You will also need to analyse the CBD information to determine
the types and level of resources required for the organisation.

General Stakeholders

Internal Stakeholders

Owners

Operations Managers

Floor Manager

Supervisor

Employees

Barista

Floor Staff

Register

External Stakeholders

Suppliers

Customers

Local Residence

Cleaners

Local council

Lawyers/ Insurance

Local community
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BSBMGT622 Manage resources

After analysing the CBD information and taking into consideration that the organisation is trying to
move away from hotel management and more into the café scene its main focus should be on what
people in a city environment want.

This consists of utilising floor space to create a welcoming environment whilst understanding the
needs of the consumer. In such an environment with the fast pace of city goers it is crucial for the café
to be able to handle large volumes of customers and having ready to go products available as well as
other items available to cater for workers in a hurry and for the ones that are there to take time off
work.

Other resources that will need to be exercised include working with local council before and after all
jobs works are completed to ensure the success of the business.

Task 2: Based on the given information in assessment brief, you are required to plan the fit-out with
the allocated funds and select alternate financing options such as leasing. You will need to include
purchase specifications for the equipment to guide the acquisition process.

Task 3: Based on the given information provided in assessment brief and your previously completed
tasks develop and implement systems to
 Incorporate efficient use of resources
 Monitor resource use against budgets and business goals

Task 4: Prepare an asset management manual with policies and procedures in order to:
 monitor the condition and performance of the physical assets you have recommended and
take appropriate action in the event of a breakdown
 undertake preventative maintenance on an ongoing basis
 acquire new assets as needed
 maintain records to comply with the financial and legal requirements of business operations

FORMATTING AND REPORTING INSTRUCTIONS

1. The assessment should follow the structure as stated in instructions

2. The assessment must provide a clear explanation of each of the 4 tasks above in relation to the
enterprise and it’s industry sector.
3. The report is to be approximately 2,000 words in length however this benchmark is only a guide
and is not mandatory in the overall context of the assessment
4. All sources are referenced consistently and comprehensively using the recommended referencing
system as prescribed in the subject description/outline.
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources
5. Overall presentation is professional including spell and grammar checked judicious use of
headings, font size, layout etc.
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources

TASK 1: Based on the acquired locations for cafe premises, you will need to identify the potential
stakeholders for the three premises. You will also need to analyse the CBD information to determine
the types and level of resources required for the organisation. (10 marks)

Premise / Location Information on Additional resources Identified Stakeholder

location / premise required for the groups within the
specified location location / premise
One of Australia's
largest cities Business people
TAKE AWAY
Australia's main FAST SERVICE
MODERN PLACE
financial and
economic centre, as
well as a leading hub
Sydney of economic activity
for the Asia-Pacific
region
Population:
4.841 million

The Perth Cultural

Centre houses the COOL PLACE Young and cool
state ballet and ARTS people .
opera companies, PLANTS
and occupies its own
Perth
central precinct,
including a theatre,
library and the Art
Gallery of Western
Australia.
Population:
1.945 million

Brisbane CBD is
popular for chain People like to
Brisbane fashion stores and LUXURY PLACE consume.
luxe brands on busy ORGANIC FOOD
Queen Street, plus
the shady riverfront
City Botanic
Gardens.
Population:
9,460
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources

TASK 2: Based on the given information in assessment brief, you are required to plan the fit-out with
the allocated funds and select alternate financing options such as leasing. You will need to include
purchase specifications for the equipment to guide the acquisition process. (20 marks)

FIT OUT PLAN (use assessment brief information)

 tables and chairs x 40 can be purchased as little $350 per table including 4 chairs (overall cost
$3500)

 built-in furniture providing seating for twenty (20) using local tradesman and utilising bench
seating and pillows to suite. $2500 -$3000. Materials such as ply a low cost hard material
suitable for café seating.

 refrigerated display cabinet with counter and storage $7500 dispay fridges for pre made meals
to be displayed for take away purchases.
 cabinets $10000 fridges/cabinets that provide storage as well as display room such as juice
bar section, food preparation area and
 small freezer $1500
 cool room $8000 2.4m high cool room to provide more space useable with cabinets whilst
allowing all food/vege etc to be stored in bulk and in the correct environment.

 reverse cycle air-conditioning $3000

 commercial three (3) group coffee machine + grinder can be leased throw the coffee company
who also are responsible of fitting and servicing the machine and grinder.
 commercial fruit juicer $600
 hot water urn $200
 dishwasher (commercial) $2500
 cutlery, crockery and other service equipment $2400
 salamander or oven $1800
 toaster $300
 point of sales (POS)/cash register $1200
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources
TASK 3: Based on the given information provided in assessment brief and your previously completed
tasks develop and implement systems to
 Incorporate efficient use of resources
 Monitor resource use against budgets and business goals (10 marks)

PLAN FOR EFFICIENT USE OF RESOURCES AND ASSETS

 Ensure each member of the business knows their roles and job
responsibilities.

develop a set of clear ground rules to reduce the risk of personal conflict.

discuss and agree on expectations pertaining to key areas of the business.

create a written agreement that has regular review dates set in advance.

hold regular business meetings to ensure all people in the business spend part of
their time and energy working on the business, and not just in the business.

EXPLANATION ON THE COST AND BUDGET OF RESOURCES ACQUIRED

 Monitor and evaluate

Monitoring and evaluation of progress are the basis for continuous improvement in a beef
enterprise. Monitoring provides an extremely important check on the accuracy of the inputs
and predictions from the analyses used to set the enterprise strategic direction. They are
also necessary to ensure that the plan is being implemented as intended and that changes
in enterprise productivity and profitability align with predetermined targets after accounting
for variations in pasture growth, market prices and variable costs.

Monitor the productivity and profitability of your business regularly

There is generally a strong association between ongoing monitoring and feedback and the
successful implementation of a plan. Continual monitoring of physical resources, livestock
performance and financial outcomes provides you with confidence that the strategies are
either on-track or need revision. The system must alert you to weaknesses in the enterprise
operation and allow you to take the necessary corrective changes based on accurate
information. This helps to reduce the risk and uncertainty about whether changes made to
your beef enterprise are actually working.
 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources
TASK 4: Prepare an asset management manual with policies and procedures in order to:
 monitor the condition and performance of the physical assets you have recommended and
take appropriate action in the event of a breakdown
 undertake preventative maintenance on an ongoing basis
 acquire new assets as needed
 maintain records to comply with the financial and legal requirements of business operations
(10 marks)

POLICY FOR ASSET MAINTAINANCE

SCHEDULE FOR ASSET PERFORMANCE

 BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources

LEGAL REQUIREMENTS FOR YOUR ORGANISATIONAL ASSETS

RISK MANAGEMENT STRATEGY FOR RESOURCES AND ASSETS

Asset or Resource name Possible Risks with this Risk Management Strategy
resource
BSBMGT608 Manage innovation and continuous improvement
BSBMGT622 Manage resources