Kod Kertas TP-300-4/M3/02 Muka Surat: 1 drpd 8

INSTITUT KEMAHIRAN TINGGI BELIA NEGARA

KEMENTERIAN BELIA DAN SUKAN

KERTAS KERJA

KURSUS AUTOMOTIVE – AFTER SALES SERVICE EXECUTIVE

TAHAP LEVEL 4

TAJUK MODUL M03 - WORKSHOP MANAGEMENT

04.01 : PLAN WORKSHOP LAY OUT

NO DAN 04.02 : ORGANISE DEPARTMENTAL FACILITIES AND EQUIPMENT
PERNYATAAN 04.03 : PELAN PREVENTIVE DEPARTMENTAL FACILITIES AND
TUGASAN EQUIPMENT MAINTENANCE SCHEDULE
07.03 : CARRY OUT TOOLS AND EQUIPMENT PROCUREMENT
07.01 : COMPLY TO ADVERTISING CARRY OUT PART AND FLUID
STOCK CHECK
07.02 : CARRY OUT SPARE PART PROCUREMENT

Identify and categorize facilities and equipment, setup preventive

OBJEKTIF maintenance schedule and plan workplace layout using list of inventory
PENCAPAIAN book, building plan, tools, manufacturer’s specification, maintenance
PIAWAIAN manuals, workshop/plant plan so that the facilities and equipment can be
located, grouped, maintained according to schedule and use efficiently in
workplace.

TAJUK MAINTENANCE MANAGEMENT

Kertas Penerangan ini bertujuan untuk menerangkan berkenaan

TUJUAN terutama bengkel automotif dengan lebih sistematik dan selamat
mengikut tatacara yang dikehendaki oleh pihak industri.Operating
Procedure.

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)

 Kod Kertas TP-300-4/M3/02 Muka Surat: 2 drpd 8

PENGENALAN :

Peralatan, mesin dan bangunan dalam sesebuah industri itu lama-kelamaan akan menjadi
buruk dan rosak. Bila ini berlaku maka terpaksalah pihak industri tersebut membeli peralatan, mesin
atau membina bangunan baru. Ini memerlukan belanja yang besar. Tempoh masa sebelum
sesebuah mesin, peralatan, atau bangunan itu rosak, bergantung kepada sejauh mana ia dijaga.
Penjagaan inilah yang dipanggil senggaraan.

Senggaraan yang baik lagi berkesan amatlah diperlukan untuk memastikan setiap peralatan,
mesin dan bangunan itu boleh digunakan dalam satu jangka masa yang dianggap mengutungkan.
Peralatan, mesin dan bangunan yang tidak di senggarakan dengan baik dan betul akan cepat rosak
dan merugikan dari segi pelaburan modal membeli. Untuk itu perlulah sesebuah industri merancang
dan mengamalkan satu sistem senggaraan yang berkesan sekiranya ingin menjadi sebuah industri
yang menguntungkan.

DRAWING / DATA / TABLE:

Not Available

TOOLS / EQUIPMENTS / MATERIAL:

1. Organization chart
2. Flammable items (thinner, petrol treatment, etc.)
3. Toxic materials (brake fluid, battery acid, etc.)
4. Source stock inventory record
5. Company’s Standard Operating Procedure
6. Parts catalogue (parts list, price list, parts drawing, etc.)
7. Spare parts inventory records
8. Product range (model, variant, year of make, etc.)
9. Organisation Chart 6) Company’s
10. Categories of tools and equipment
11. Company inventory system record
12. List of supplier of tools and equipment
13. Manufacture specification (brand name, warranty period, etc).

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)

 Kod Kertas TP-300-4/M3/02 Muka Surat: 3 drpd 8

14. Tools and equipment capital asset order form

15. Standard Operating Procedure (SOP)

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)

 Kod Kertas TP-300-4/M3/02 Muka Surat: 4 drpd 8

DETAIL
WORK STEPS

1. Identify type of 1.1 Determine categories of spare parts

parts and fluid
1.2 Determine location of spare parts
1.3 Determine safekeeping of flammable parts
1.4 Determine safekeeping of toxic materials
1.5 Read precaution symbol (flame, skull, etc.)

2. Obtain parts and fluid 2.1 Determine Inventory control system

stock inventory record
2.2 Utilise Workshop Management System
2.3 Sourcing stock inventory record (IT system, bin card, etc.)
2.4 Extracting parts and fluid stock inventory records
2.5 Comply to company SOP for obtaining inventory data

3. Prepare parts and fluid 3.1 Prepare parts and fluid stock check activities
stock check
3.2 Determine responsible personnel/parties involved.
arrangement
3.3 Scheduling manpower for stock check (timetabling, etc.)
3.4 Comply to company`s SOP to conduct stock check

4. Check spare parts and 4.1 Determine parts and fluid stock check activities
fluid stock
4.2 Follow stock check procedure.
4.3 Schedule stock check (timetabling, etc.)
4.4 Comply to company SOP to conduct stock check

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)

 Kod Kertas TP-300-4/M3/02 Muka Surat: 5 drpd 8

5. Record parts and fluid 5.1 Utilise record format

stock check
5.2 Utilise inventory control system (record, etc)
5.3 Utilise Workshop Management system
5.4 Comply company`s standard Operating Procedure (SOP)

Attitude/Safety
- Meticulous to identify business capacity and manpower
Requirements
- Diligent in Identifying type of parts and fluid
- Resourceful in Obtaining parts and fluid stock inventory record

6. Identify type of spare 6.1 Determine categories of spare parts

parts required
6.2 Access company inventory system
6.3 Determine parts number
6.4 Determine urgency to order
6.5 Determine vehicle model variation
6.6 Determine monthly average demand

7. Obtain spare part 7.1 Interpret parts catalogue (parts list, price list, parts drawing, etc.)
specification
7.2 Determine list of available supplier of spare parts
7.3 Determine spare parts suitable for product range (model, variant,
year of make, etc.)

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)

 Kod Kertas TP-300-4/M3/02 Muka Surat: 6 drpd 8

8. Prepare spare parts 8.1 Interpret spare parts inventory records

procurement
documentation 8.2 Determine price of spare parts
8.3 Determine quantity of spare parts required
8.4 Determine delivery schedule of spare parts (i.e. daily, weekly,
monthly, etc)
8.5 Determine mode of delivery
8.6 Employ method of preparing procurement documentation
8.7 Follow procedure of preparing procurement documentation
8.8 Utilise Management Information System (MIS)
8.9 Determine responsible personnel / party involved
8.10 Comply to company’s Standard Operating Procedure (SOP)

9. Submit spare parts 9.1 Determine categories of forms to be submitted for approval
order form for approval
9.2 Follow Parts Order Form approval process
9.3 Utilise Management Information System (MIS)
9.4 Determine responsible personnel / parties involved
9.5 Comply to company’s Standard Operating Procedure (SOP)

Attitude/Safety:
- Meticulous to identify spare parts required
- Diligent in identifying spare parts specification
- Resourceful in preparing procurement documentation
- Accountable in submitting documentation for approval

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)

 Kod Kertas TP-300-4/M3/02 Muka Surat: 7 drpd 8

10. Identify type of tools 10.1 Source of allocation approval budget

and equipment
10.2 Determine categories of tools and equipment
required
10.3 Determine manufacture specification (brand name, warranty
period, etc.)
10.4 Determine company inventory system(quantity level, etc)
10.5 Interpret catalytic of tool and equipment

11. Obtain tools and 11.1 Determine specification of equipment

equipment
11.2 Determine list of available supplier of tools and equipment
specification

12. Prepare tools and 12.1 Interpret tools and equipment inventory records
equipment
12.2 Determine price of tools and equipment
procurement
documentation 12.3 Determine quantity of tools and equipment required
12.4 Determine delivery schedule of tools and equipment
12.5 Determine mode of transportation of tools and equipment
12.6 Follow procurement process for tools and equipment
12.7 Follow procedure of preparing procurement documentation
12.8 Follow method of preparing procurement documentation
12.9 Determine responsible personnel / party involved
12.10 Comply to Company`s Standard Operating Procedure (SOP)

13. Submit tools and 13.1 Determine categories of forms to be submitted for approval
equipment order form
13.2 Follow Tools Capital Asset Order Form approval process
for approval
13.3 Determine responsible personnel / party involved
13.4 Comply to company`s Standard Operating Procedure (SOP)

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)

 Kod Kertas TP-300-4/M3/02 Muka Surat: 8 drpd 8

CHECK LIST
No Competency Level Accepted Not Note
Accepted
A. WORK OUTPUT

1 Survey had been done.

B. WORK PROCESS

1 Determine competitive information

2 Checklist

3 Analyse data

C. TIME
1 Within given time

D. ATTITUDE
1 Discipline

2 Commitment

3 Responsibility

E. SAFETY
1 Personal

2 Tools

3 Environment

(Trainee’s name & signature) (PP’s name & signature)

Date Date

Modul 03- Kertas Kerja Cawangan Pembangunan Kurikulum 2015 ( Versi 1)