ELO iSearch

Information Retrieval - the Key to Competitiveness

Time Savings through Intelligence

Finding Information quickly and easily
ELO iSearch revolutionizes information retrieval. The powerful search engine finds the correct
information with ease. This allows employees to access specific information from a variety
of applications, including ELO, commercial applications (ERP), customer applications (CRM)
and e-mail systems. This produces top-quality results, and the search results can be ex-
panded or restricted at the click of a mouse. Consequently, no training is needed.

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ELO iSearch
Information Retrieval - the Key to Competitiveness

Intelligent Search Processes

The full text search is now an option, along with searching for metadata and direct
searching within a hierarchical filing structure. However, the full text search quickly
faces certain limitations. For example, a search for “insurance policy” will only return
results containing this exact string. ELO iSearch also finds documents that also only con-
tain the word “policy” or the word “insurance”. Intelligent dictionaries break down
compound terms like “insurance policy” into their individual components. The terms are
also reduced to their root form, so the user no longer has to worry about plurals or in-
flected forms or other compound terms when formulating a search request – the search
engine does this in the background, maintaining the highest quality. For example, a search
for “insurance policy” also returns hits containing “policies” and “policy’s”.

Error Correction
Entering the search term is just the start of the search request. It is very easy to make
a typing error and to not notice it. Many search applications do not provide assistance
to the user at this point and simply do not display any results. If the user enters the
misspelt term “policiy”, ELO iSearch displays the message: “Do you mean policy?“. This
intelligent monitoring picks up typing errors early on, improving the search results – or
often even ensuring that there are any results at all.

Figure shows: ELO iSearch

Use of Alternative Search Terms
By creating a structured metadata search, the search
requests are often very precise and very specific.
Searching for an invoice, contract or quote number
across the entire archive can be done quickly and
reliably. But it often happens that the person who is
seeking information is not 100% clear about exactly
what he is searching for. This kind of search is gener-
ally very time-consuming.
When searching for “policy”, other similar keywords
may also be relevant. The iSearch engine synonym
search can suggest related search terms to the em-
ployee. When the user searches for “policy”, the system
will then display appropriate alternatives such as
“agreement” or “contract”. This is just one of the fea-
tures that shows the true power of the search techno-
logy.
Figure shows: ELO iSearch AutoComplete
Our Innovation - Your Growth
Revealing Connections
The best feature of the ELO iSearch comes into play
when additional information is provided that is
logically related to the search request, but which
had not been specifically searched for. For exam-
ple, searching for “Mozart” can also return the re-
sult the terms “Salzburg”, “festival”, “composer”,
“concert master” or “prodigy”. These terms are de-
rived from the content and not maintained by the
user. This helps to obtain information that may be
of great relevance. Along with the synonym search,
these connections and associations provide the
basis for the successful retrieval of information
within the whole company.
Exploit the Potential
ELO iSearch opens a new chapter in fast and accurate
information retrieval. Apart from saving time and
money, it also increases staff motivation, because fin-
ding information is a lot more appealing than tedious
searching. This brings about a permanent increase in
efficiency, without major investment in employee
training upfront. Aside from assuring enthusiasm and
acceptance, ELO iSearch is an essential factor in increa-
sing long-term productivity and safeguarding com-
petitiveness.
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 ELO iSearch
Information Retrieval - the Key to Competitiveness

ELO ® is available at:

ELO Digital Office GmbH, Heilbronner Strasse 150, D-70191 Stuttgart, info@elo.com

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Item no. A000-SEARCH-EN

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