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Professional Profile
Management professional with 14 years of combined experience managing teams, providing technical
expertise and leadership in program, project, IT, operations, logistics and production management for the
Healthcare industry. Qualified to support state-of-the-art technologies to improve processes using various
methodologies. Acknowledged for integrity, high professional standards, and "grace under fire."
Customer-service orientation, "big-picture" vision, and sensitivity to the bottom-line combine usefully to
deliver projects stamped with a characteristic blend of detail, and cost-effectiveness. Inspired by the
power of assembling talented, self-directed teams, and passionately committed to sustaining robust,
streamlined systems that respond to business objectives. Persuasive and entertaining public speaker—
expert in "working an audience." Perform well under pressure; a productive, positive leader sharing in
team successes.
Areas of Expertise
• Exceptional Presentation Skills: Effective in a variety of formal presentation settings; one-on-one,
small and large groups, with peers and managers; commands attention and can manage group
process during the presentation; able to change tactics midstream when something isn't working.
• Based on approved proposal, designed, managed development, and implemented practice
management/medical records systems, reducing operational costs by 80% by streamlining office
processes.
• Integrate new and existing software into the computing environment, enhance existing software and
perform system maintenance. Provide system and network management, configuration, and
administration
• Ensure appropriate access to data; upgrade hardware, software and networks to enhance
functionality and ensure data integrity.
• Perform software, hardware and network troubleshooting to isolate, diagnose and resolve common
and complex problems related to end user and facility applications.
Qualification Highlights
• Managed multiple projects and successfully achieved milestones, ensuring projects complied with all
cost and scope specifications.
• Project-managed eight conferences and conventions in just four-months—each lauded by clients and
guests as the “best ever”.
• Demonstrated fiscal accountability, frequently delivering projects under budget. Met with client to
determine scope of project and analyze current systems and procedures.
• Developed and fostered team of highly-qualified personnel capable of supporting assigned and
following projects through to successful completion.
Experience
Houston Community College, Houston, TX 2014 to Present
Adjunct Instructor – The Media Arts & Technology Center, Digital Communications
The part time instructor facilitates meaningful learning of the course competencies in the curriculum and
proactively supports all facets of the learning environment. Provision of associate level classroom
instruction in the following areas: Web Publishing, Web Design, Web Authoring, and Interface Design
• Provides competency-based education which aligns with the SCANS model of curricula as well as
supports the SCANS style of system delivery.
• Designs and delivers class instruction through the development of instructional plans to meet course
competencies, the development of activities which support lesson objectives, and (in the case of
online instructors ONLY) delivers the instruction as approved.
• Enables the achievement of pre-described exit competencies for student achievement and evaluation
of learning by providing instruction which fosters competencies and establish student performance
criteria and evaluation.
• Delivers learning-centered instruction by establishing a classroom environment conducive to learning
and student involvement as well as effectively planning and preparing for classes and student
success.
• Promotes student success by showing flexibility in style and work schedule as well as exhibiting a
passion for teaching and students and engaging students in the learning process.
• Manages the learning environment through keeping accurate records, submitting grades and other
reports on time, and enforcing school/campus academic and attendance policies.
• Relates professional/life/industry experience to learning by the continuation of professional/technical
skills development, the introduction of industry perspective into courses, and the active awareness of
professional/industry trends and opportunities.
Education
University of Houston 2018
M.Ed, Curriculum and Instruction for Health Science Education
Professional Affiliations
Service
Certifications
Presentations
Presenter, “Why Do I Need to Do THIS? Understanding Simulation Center Goals”, SimOps, Greenville,
SC, 7/2016
Presenter, “Goals, Goals, Goals: What Every Sim Center Should Know”, SimOps, Lansing, MI, 7/2017
Panelist, “Perspectives on Professional Development: A Moderated Panel Discussion”, SimOps, Portland,
OR, 7/2018