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COMMON PROSPECTUS FOR TRAINING PRGRAMMES (With Application Form for Admission)

TRAINING PRGRAMMES (With Application Form for Admission) SINGHAL INSTITUTE FOR TRAINING AND EDUCATION TRUST Managing

SINGHAL INSTITUTE FOR TRAINING AND EDUCATION TRUST

Managing Trustee Keshav Ram Singhal 117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004, India. Email: site.ajmer@gmail.com Web Pages: http://siteajmer.blogspot.com

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Message from the Managing Trustee

Dear Learners,

I have great pleasure in presenting you the „Common Prospectus for Short-term Training Programmes‟ for the benefit of young learners wishing to upgrade their knowledge.

„Singhal Institute for Training and Education Trust‟ (SITE Trust) has been established to disseminate and share knowledge for skills building through education, training, research, publication and other activities for the welfare of the community at large without discrimination of caste, creed etc. The benefits of the Trust are open to all irrespective of caste, religion, race, sex etc. The Trust will not carry on any activities with an intention of earning profit.

The motto of the Trust is “Striving for Continual Improvement”.

Our Trust recognizes the importance of sustainable and affordable high quality short-term training programmes for skills building.

Learners have option to choose any of the modes from the following:

(i)

Face-to-face Training

(ii)

Distance Learning Training

We are committed to disseminate and share knowledge for skills building for which we need your active support.

This common prospectus will provide you the comprehensive information about the opportunities the Trust has opened for learners. We have so far designed … training programmes. More are under designing process.

Undertake your training with utmost sincerity. Wishing you all success,

Yours sincerely,

Keshav Ram Singhal

Please see profile at http://www.linkedin.com/in/krsinghal

8 October 2010

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1 LIST OF TRAINING PROGRAMMES, Programme objectives and Course contents

1.1 Code TP001 – “ISO 9001:2008 Quality Management System

Awareness” Programme Objective The programme will provide an opportunity to the learner to know the requirements of ISO 9001:2008 Quality Management System and related concepts. Upon completing this training course, the participant

should be able to understand:

- Quality concept,

- Eight Quality Management Principles

- Requirements interpretation

- Effective implementation of ISO 9001:2008 QMS

- Importance of documentation, management review, internal audit and

continual improvement. Course contents Introduction about ISO, Quality concept, Quality Management Principles, Step-by-step approach in implementation of ISO 9001:2008, General and documentation requirements, Management responsibility requirements, Resource management requirements, Product realization requirements, Measurement, analysis and improvement requirements, Certification / registration process.

1.2 Code TP002 Seven Tools of Quality Control

Programme Objective The programme will provide an opportunity to the learner to know the seven universal problem-solving tools of quality control. Course contents Stratification, Check sheet, Scatter diagram, Histogram, Ishikawa diagram (Cause and Effect diagram), Pareto diagram, Control charts (X and R charts)

1.3 Code TP003 ISO 9001:2008 QMS Documentation

Programme Objective The programme will provide an opportunity to the learner to understand the documentation requirements of ISO 9001:2008 Quality Management System, structure of QMS documentation, and developing QMS documentation including quality manual and procedures. Course contents Structure of QMS documentation, Purpose and benefits of QMS documentation, Developing QMS documentation, Quality manual, Quality policy, Quality objectives, Procedures, Work instructions, Forms, Quality plan, Approval and issue of documents

1.4 Code TP004 Strategies for Effective Learning

Programme Objective The programme will provide an opportunity to the learner to understand the strategies for effective learning. Everyone tells what to study, but how … a big question. Course contents Contents of the programme include Making your memory

work for you, Learners types, How to conserve your storage memory, Key approaches for effective learning, Making best use of your time, Effective

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reading, Memory skills, How to overcome examination fear and face examination confidently, Improve your perception. Learner will be able to understand the MOST POWERFUL METHODS OF LEARNING like „4R‟ method and „SQ3R‟ method and TESTED MEMORY SKILLS including Loci method … and various memory tools.

1.5 Code TP005 ISO 14001:2004 Environmental Management Systems

Awareness Programme Objective The programme will provide an opportunity to the learner to understand the requirements of ISO 14001:2004 environmental

management system. Upon completing the training course, the participant should be able to understand:

- Environmental management related concepts,

- Requirements interpretation

- Effective implementation of ISO 14001:2004 EMS

- Importance of documentation, management review, and internal audit.

Course contents Introduction and background of ISO 14001, General requirements, Environmental policy, Planning, Implementation and operation, Checking, Management review, IAF/ISO transition plan, Practical approach in implementation, Checklist, Certification / registration process

1.6 Code TP006 Total Quality Management (TQM) Awareness

Programme Objective The programme will provide an opportunity to the learner to understand TQM concepts. Course contents Introduction to TQM, The Process approach, Various concepts, tools and techniques, TQM practices.

1.7 Code TP007 Six Sigma Awareness

Programme Objective The programme will provide an opportunity to the learner to understand the themes and key concepts of Six Sigma System and also the Six Sigma Roadmap DMAIC approach Course contents Introduction Six Sigma, Important features of Six Sigma,

Goal of Six Sigma, DMAIC approach

1.8 Code TP008 Elements of Good House Keeping 5-S Japanese

Practice Programme Objective The programme will provide an opportunity to the learner to understand key concepts of 5-S Japanese Practice. Course contents Introduction, 5-S Japanese Practice Seiri, Seiso, Seiton, Seiketsu and Shitsuke, Introduction 5-S Audit.

1.9 Code TP009 Eight Areas of Wastes (3 Ms and 8Ws Muda, Mura

and Muri and eight types of wastes) Programme Objective The programme will provide an opportunity to the learner to understand the 3 Ms Muda, Mura and Muri and eight areas of

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wastes, thus after undergoing this training, the learner will be able to save lot of money by taking appropriate action in his/her organization. Course contents 3 Ms (Muda, Mura and Muri), and Eight areas of wastes

1.10 Code TP010 14-Principles of the Toyota Production System

Programme Objective The programme will provide an opportunity to the learner to understand the 14-principles of the Toyota Way. Toyota Motor Corporation is one of the leading auto manufacturers in the world and Toyota first caught the world‟s attention in 1980, when it became clear that there was something special about Japanese quality and efficiency. Course contents TPS An introduction, The 14 Principles of TPS, Applying the TPS in your organization

1.11 Code TP011 Complaints Handling Process

Programme Objective The programme will provide an opportunity to the learner to understand the importance and objectives of complaints handling process. The participants will acquire skills to handle complaints handling process in a systematic way. Complaints handling process is a vital tool to attain customer satisfaction. Course contents Introduction, Dealing complaint in an organization in a

systematic way, Features of complaint handling process.

1.12 Code TP012 SA8000:2008 Awareness

Programme Objective The programme will provide an opportunity to the learner to understand the requirements of Social Accountability International Standard SA8000:2008. Course contents Introduction about SAI and SA8000:2008, Requirements of SA8000:2008, Effective implementation, Certification / registration process

1.13 Code TP013 ILO-OSH 2001 Awareness

Programme Objective The programme will provide an opportunity to the learner to understand the requirements of occupational safety and health management system ILO-OSH 2001 published by International Labour Organization Course contents Introduction ILO and ILO-OSH 2001, Requirements ILO- OSH 2001.

1.14 Code TP014 OHSAS Awareness

Programme Objective The programme will provide an opportunity to the learner to understand the requirements of occupational health and safety management systems (such as OHSAS 18001 and IS 18001) Course contents Introduction Occupational health and safety, Terms and definitions related to occupational health and safety, OHSAS requirements.

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1.15 Code TP015 Communication Skills and Techniques

Programme Objective The programme will provide an opportunity to the learner to understand and learn communication skills and techniques. Course contents Purpose of communication, Types of communication, Requirements of good communication, Public speaking, Speech preparation, Effective public speaking, Presentation skills, Confidence development

1.16 Code TP016 – „Right to Information‟ Awareness

Programme Objective The programme will provide an opportunity to the learner to understand the salient features of the RTI Act 2005 and how to use

„right to information‟ for the welfare of the society and as a tool against exploitation and injustice. Course contents Under compilation

1.17 Code TP017 Success in Interview

Programme Objective The programme will provide an opportunity to the

learner to understand the salient feature for success in interview. Course contents Under compilation

1.18 Code TP018 Making Speech Presentation in a Better Way

Programme Objective The programme will provide an opportunity to the learner to understand how to make speech presentation in a better way. Course contents Under compilation

1.19 Code TP019 Group Discussion

Programme Objective The programme will provide an opportunity to the learner to understand the salient features of group discussion techniques. Course contents Under compilation

1.20 Code TP020 Organizational Accountability at the Workplace

(IS 16001:2007) Programme Objective The programme will provide an opportunity to the learner to understand the requirements related to organizational accountability at the workplace. Course contents Under compilation

1.21 Code TP021 Making Best Use of Internet

Programme Objective The programme will provide an opportunity to the learner to understand the salient features regarding using internet in a powerful way. Course contents Opening email account, World Wide Web, Blogs, Social sights, Search information effectively from internet

1.22 Code TP022 Export Documentation

Programme Objective The programme will provide an opportunity to the learner to understand and learn preparation of trade documents in the context of

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export operation, such as commercial invoice, packing list, certificate of origin, insurance certificate, carrier‟s declaration, consignment note, letter of credit and bill of exchange. Course contents Preparation of trade documents in the context of export operation, such as commercial invoice, packing list, certificate of origin, insurance certificate, carrier‟s declaration, consignment note, letter of credit and bill of exchange.

1.23 Code TP023 Departmental Enquiry

Programme Objective The programme will provide an opportunity to the learner to understand and learn the insights of the departmental enquiry. Course contents Under compilation

1.24 Code TP024 Business Writing

Programme Objective The programme will provide an opportunity to the

learner to understand and learn the business writing tips. Course contents Under compilation

1.25 Code TP025 Office Management

Programme Objective The programme will provide an opportunity to the

learner to understand and learn office management. Course contents Under compilation

Important Note The learner‟s learning will not be limited to the course contents mentioned above. Efforts shall be made to advise more learning. We shall also advise the reference material as well as websites/web pages/blogs etc to the learner.

More training programmes will be introduced in future. We welcome suggestions in this regard.

Learning Instructions

Learning instructions, material and assignments for the training are specially designed by professional expert. When a candidate submit his/her application (see Form no. F001) for admission to a particular training programme, the candidate will be informed his/her enrollment number. Upon receipt of enrollment number, the learner is required to submit his/her „Pre-Training Synopsis‟ (as per details given in F002).

Pre-Training Synopsis submitted by the learner will be reviewed by the trainer. Thereafter learning instructions (including learning material and assignments details) will be advised to the learner. Learners, opting distance learning mode, will be advised learning instructions by email. Learners, opting face-to-face

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training, are required to visit the Training venue and meet the trainer on the days advised to him. It is expected that every learner should also spend some time (at least 20 hours) on internet and visit websites and web pages. Details of web pages and websites will be advised by us.

Learners are required to submit home assignments (as per details given in F003) given to them from time to time. Generally there will be five home assignments.

Upon completion of the home assignments, the learner will be required to submit „Post-Training Synopsis‟ (as per details given in F004) and Feedback (as per details given in F005).

Evaluation Marks

Evaluation marks are divided as under:

Pre-Training Synopsis 10 Marks Home Assignments 60 Marks Post-Training Assignments 25 Marks Feedback 5 Marks

A learner is expected to earn at least 60 marks for successful completion of the training.

Award on successful completion of the training

Upon successful completion of the training, the learner will be awarded with a Certificate of Successful Completion of the Training(as per F006). Upon securing 80 or more marks in the training, the learner will also be awarded with a „Training Participation Achievement‟ memento.

FEE

The training activities mentioned in the Prospectus are carried out to achieve the objectives of the Trust. There is no intention of earning any profit out of the training activities. However, the fee is being levied on participants to meet the partial expenses.

Fee is as under (from a participant residing in India):

Registration fee Rs. 100 Training Fee Per training per participant Rs. 800

Fee is as under (from a participant residing outside India):

Registration fee US$ 5 Training Fee Per training per participant US$ 25

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Trustees are authorized to grant relaxation in the training fee to a deserving participant. Physically handicapped candidates, participants from economically backward family background, female candidates, and faculty members of educational institutions will be granted relaxation in the training fee up to 25%.

Organizations are encouraged to sponsor their employees to undergo training with us. Organizations, sponsoring more participants, will be provided relaxation in fee.

IN-HOUSE TRAINING PROGRAMME

The trust can organize short term in-house training programme (such as one day, two day programme) on the specific needs of organizations. Such programme may be organized at the premises of the organization. Organizations are encouraged to organize in-house training programme with the help of the trust to train their employees. Please contact the Managing Trustee in this regard.

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F001

Application for Training

To,

F001 Application for Training To, The Managing Trustee, Singhal Institute for Training and Education Trust, 117,

The Managing Trustee, Singhal Institute for Training and Education Trust, 117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004.

Dear Sir,

Please provide me an opportunity to undergo training for my skills building. Relevant details are as under:

1. Name (in Block Capital Letters)

2. Father‟s Name –

3. Date of Birth

4. Present Occupation

5. Educational Qualifications

6. Made of Training (Face-to-face Training or Distance Learning Training)

7. Training Topic

8. Training Code

9. Email id

10. Address

11. Phone

12. Mobile

13. Details of fee paid Rs. 100 / US$ 5 (Registration) + Rs. 800 / US$ 25 per

training topic (Cheque/Draft should be in favour of „Singhal Institute for Training and Education Trust‟ or amount may be deposited in the account no. 666410110000569 with any branch of „Bank of India‟) – Please enclose cheque, DD or the deposit receipt of the Bank and mention relevant details.

……………………………………………………………………………………

……………………………………………………………………………………

I hereby declare that I have read the „Common Prospectus for Short-term Training Programmes‟ and understood its contents. I undertake to undergo training as per learning instructions provided by the Trust.

Please affix your photograph in the box on the right hand top of this application form.

Signature of the Learner

Date

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F002

Pre-Training Synopsis

Upon receipt of enrollment number, the learner is required to submit his/her „Pre- Training Synopsis‟ as early as possible. The Pre-Training Synopsis should cover details of the learner and answers to the following questions:

a. Enrollment no.

b. Name

c. Training Topic and code

d. Mode

e. Have you attended any training / course earlier related to this training? If yes, provide details

f. Have you read any books or literature on the topic related to this training? If yes, provide details

g. Do you have any books or literature on the topic related to this training? If yes, provide details

h. Have you visited any websites or web pages providing matter related to the topic of this training? If yes, please provide details

i. Please provide brief outline details you know on the subject matter of the training

j. What do you expect to learn?

k. Why you wish to attend this training?

l. Any other related questions in your mind before attending this training

Learners, opting face-to-face mode, are required to submit typed or handwritten synopsis duly signed. Learners, opting distance learning mode, are required to submit word file by email or typed / handwritten synopsis by post.

F003

Home Assignment

Learners are required to submit home assignments (generally five assignments in every training programme) given to them from time to time. Home assignments submitted by the learner should mention enrollment number, name, training topic, training code and training mode at the top of the home assignments. Learners, opting face-to-face mode, are required to submit home assignments in their handwriting. Learners, opting distant learning mode, are required to submit word file of home assignment by email. Home assignments should be submitted within prescribed time limit advised by the trainer.

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F004

Post-Training Synopsis

Upon completion of the home assignments, the learner will be required to submit „Post-Training Synopsis‟ (preferably typed).

„Post-Training Synopsis‟ should be a report from the learner what he has learnt during the training. It is expected from the learner that he should prepare a detailed report of his learning.

„Post-Training Synopsis‟ should be prepared in three copies, out of which two copies should be sent to the Trust one for evaluation purpose and other for Trust Library. One copy of the „Post-Training Synopsis‟ should be retained by the trainee. Soft copy of the synopsis may also be sent to the Trust.

F005

Feedback

Along with „Post-Training Synopsis‟, the learner should also send „FEEDBACK‟. The „FEEDBACK‟ should cover details of the learner and answers to the following:

1. Enrollment no.

2. Name

3. Training Topic and code

4. Mode

5. How was the learning experience? Excellent / Very Good / Good / Not Good

6. Your views / suggestions, if any.

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F006

Certificate on Successful Completion of Training

Certificate No.

Date:

SINGHAL INSTITUTE FOR TRAINING AND EDUCATION TRUST

No. Date: SINGHAL INSTITUTE FOR TRAINING AND EDUCATION TRUST THIS IS TO CERTIFY THAT „NAME OF

THIS IS TO CERTIFY THAT

„NAME OF THE CANDIDATE‟

(Enrollment No. ………)

HAS ATTENDED

FACE-TO-FACE / DISTANCE LEARNING TRAINING

ON

„NAME OF THE TRAINING‟

Course Contents in brief

1. ….

2.

3.

4.

Trustee

Managing Trustee

117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004, India. Phone 91-9460900733 Email site.ajmer@gmail.com

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Duration

For Face-to-face Mode Minimum Ten days, Maximum Two months

For Distance Learning Mode Minimum One month, Maximum Three months

Minimum Eligibility

There are no eligibility criteria for undergoing a particular training. It is up to the candidate to decide the training he/she wishes to undergo. However, it is expected that candidate should have good communication skills in English and computer literate. He must be able to access information from internet.

Important Point

Face-to-face mode training is available in AJMER at present. Efforts are being made to set up training centres at other places.

Distance Learning mode training provides an opportunity to learn from anywhere.

About the TRUST

„Singhal Institute for Training and Education Trust‟ (also known as „SITE Trust‟) is set up by Keshav Ram Singhal by a deed of trust dated 6 November 2009. The Benefits of the Trust are open to all irrespective of caste, religion, race, sex etc that the Trust will not carry on any activities with an intention of earning profit.

Bank Account no. SB 66641011000569 with Bank of India, Makarwali Road Branch, Ajmer (India) Income Tax PAN no. AAJTS7104G (as allotted by the Income Tax Department)

Following Trustees supervise the activities of the Trust:

Keshav Ram Singhal, M. A., CAIIB, PGPMBF Managing Trustee (Please see

profile of the Managing Trustee at http://www.linkedin.com/in/krsinghal)

- Dr. Divya Singhal, Ph.D. Joint Managing Trustee

- Roop Kishore Singhal, M. Com. Trustee

- Navin Sogani, M. Com Trustee

- Ms. Shefali Martins, M. A. - Trustee

- Ms. Shivya Singhal, M. Sc. - Trustee

- Ms. Deepti Singhal, M. Tech - Trustee

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Study Centres

The Trust is interested to open „Study Centres‟ in different cities (within India) for imparting Face-to-Face Mode Trainings. Interested professionals / organizations may apply to the Managing Trustee with necessary details (such as infrastructure available for training and qualifications/experience of the trainer etc.). Existing training institutes are encouraged to start study centre at their premises.

Study Centre‟s share will be 85% of the fees collected from the participants of the centre. 15% of the fees will be retained by the Trust being administrative expenses of the Trust.

Study Centres will also be encouraged to enroll candidates for distance learning mode trainings for which 25% of the fees collected from such candidates will be sent to the centre coordinator of the study centre as its share to cover marketing and other expenses.

Professionals / institutions interested in opening Study Centre are required to pay the following:

Non-refundable Application Fee Rs. 1,000 Refundable Security Deposit Rs. 5,000

In the Face-to-Face mode training, Pre-training Synopsis and home assignments will be evaluated by the study centre‟s trainer and evaluation marks awarded by the study centre should be advised to the Trust office with necessary records. Post-Training Synopsis and Feedback shall be evaluated by the Trust.

Study Centre will be encouraged to start trainings in new subjects for which proposals may be submitted to the Trust with necessary details, such as, name of the training, contents, objective of the training, reference material, trainer‟s details etc.

Placement Cell

The Trust will help the participants in proper placement and to send their bio-data to prospective employers and renowned placement agencies.

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Profile Summary of the Executive Trustee KESHAV RAM SINGHAL

(A) Post Retirement (after July 1996):

Trainer Organized various training programmes - ISO 9001 QMS, Internal Audit, 5-S Practice etc. Trained more than 1000 personnel. Handled a Management Development Programme at Goa Institute of Management as Facilitator.

Consultant (ISO 9001 QMS) Provided advisory guidance to various organizations

Ajmer Centre Coordinator of National Centre for Quality Management since August 2000.

Editor and Publisher – Publication series „Management Systems Awareness‟, Reference Guide to ISO 9000 Certification, Awareness on ISO 9001:2000 (in Hindi), Reference Directory etc.

Editor Edited various publications (Chambal, Badte Kadam etc.)

Auditor and QMS Professional Worked as Auditor (ISO 9001QMS) on behalf of certification bodies.

International recognized professional. Undertaken jobs assigned by RvA (Netherlands) witness audits of DNV and BIS in 1998 and 1999 respectively.

Conducted ASQ certification and NCQM DTQM examinations in Ajmer as Proctor.

Member of Impartiality Committee of QSI Certifications (NABCB accredited).

Written/developed a number of articles, various literatures, training packs

Past Treasurer Handled responsibilities as Hony Treasurer of Rajasthan State Bharat Scouts and Guides, Ajmer Local Association and Ajmer Division.

Managing Trustee, Singhal Institute for Training and Education Trust

Past President, Lions Club Ajmer Sarvodaya

Fellow - NCQM.

Life Member - Quality Council of India.

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(B) 1971 1996:

Around 25 years work experience in banking Industry (in various positions including manager, deputy manager, officer Bank of India). Worked in various departments (Deposits, Advances, Operations, Foreign Exchange, Personnel etc.).

Certificated Associate of Indian Institute of Bankers (CAIIB). MM Grade Scale II officer (January 1990 1996).

Handled Bank of India, Banskho Branch as Manager for two years.

Delivered lectures at the Bank of India Zonal Training Centre, Patna.

Participated in various ZCC / ZSC meetings.

Participated in Departmental Inquiries as Presenting Officer, Defence Representative.

Specialties

Banking, Finance, Management Systems, QMS Audit, Publishing, Editing, Training etc.

Keshav Ram Singhal is a versatile personality, who works for the cause of human mankind, having knowledge in various fields and experience in Banking, Quality Management System, QMS Audit, Publishing, Editing, and Training etc. He is a fast learner, always on the lookout for new and emerging concepts, having capacity and capability to handle responsibilities. He is associated with different social and professional organizations with a vision to bring some positive change in the society by his individual efforts. He is an optimist, social and outgoing person, good listener and dedicated worker.

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Ability determines what you can do.

Aptitude determines what you can learn to do.

Aspiration determines what you hope to do.

Attitude determines what you believe you can do.

hope to do. Attitude determines what you believe you can do. Keep adding something new Become

Keep adding something new Become a valuable resource Keep learning

Education (as well as training) is important because it equips the learner with all that is needed to make his dreams come true. Learning new things opens the doors of brilliant career opportunities. It fetches better prospects in career and growth. Every employer of today requires his prospective employees to be well educated and trained. He requires expertise. So education and training become necessary for employment and growth in career. KNOWLEDGE IS POWER.

Learning is process that never ends.

SITE Trust will help you in acquiring the latest knowledge.

KNOWLEDGE IS POWER.

ACQUIRE KNOWLEDGE TO GAIN POWER.

e-Published by Keshav Ram Singhal, Managing Trustee, Singhal Institute for Training and Education Trust, 117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004. Information mentioned in this Prospectus is subject to change.

October 2010

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