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DEVELOPMENT
Outcomes & Evidence
Progress Inventory*
MINOR IN LEADERSHIP STUDIES
Center for Student Leadership Development
Memorial Union
University of Rhode Island
Name:
Date Enrolled:
Date of Graduation:
*The Outcomes & Evidence Progress Inventory is the intellectual property of the Center for Student Leadership Development (CSLD)
at the University of Rhode Island and cannot be reproduced in part, or in its entirety, without the written permission of the acting
Assistant Director of the CSLD.
OUTCOMES
● Outcomes (Self-Leadership, Interpersonal and Organizational, Leadership Theories, Inclusive
Leadership, Critical Thinking)
● Targeted Classes
● Experiences
● Evidence
GENERAL INFORMATION
● Regardless of your major, you can minor in Leadership Studies.
● Requirements may be satisfied by completing 18 or more credits related to leadership and offered by more than one department.
● Twelve (12) of the 18 credits must be at the 200 level of instruction or above. A course grade of “C” or better must be earned in each graded course. At least 12 of the credits
must be earned at URI.
● No course may be used to apply to both the major and minor fields of study. Courses in General Education or for other minors may be used for the minor* (*this does not
apply to students in the College of Business). With the exception of internship credit, all courses for the minor must be taken for a grade. The Introductory class must be taken
before the internship and the capstone course.
● Application for the minor must be filed in your academic dean’s office no later than the beginning of the final semester or term.
● Approval of the minor does not guarantee that the suggested courses will be available to you on a schedule correlated with your graduation plans nor guarantee space in any
required course.
CORE REQUIREMENTS- 9 Credits
Required Element Class options Notes
Introductory Course HDF 190: FLITE Only offered in spring for first-year students
3 credits or
HDF 290: Modern Leadership Issues Offered Fall and Spring for sophomores & juniors
Internship HDF 417: Leadership Internship Requires 40 hours/credit with a min. of 80 hours & a max. of 120 hours of documented
3 credits or internship experience for graded credit
Experience through Office of Experiential Learning & Community Engagement
or
Internship Class in Academic Major The only time the major and minor can overlap
Portfolio HDF 492: Leadership Minor Portfolio Taken last spring semester of enrollment (some exceptions)
1 credit
*Additional classes may be appropriate and therefore added to the list; see CSLD for the most updated list or bring a class that you think should be an elective
AAF 300: Civil Rights Movement in the US COM 402: Leadership and Motivation (capstone option) HDF 416: Leadership in Organizations
BUS 341: Organizational Behavior COM 407: Political Communication HDF 417: Leadership Minor Internship
BUS 342: Human Resource Management COM 415: The Ethics of Persuasion HDF 437: Law & Families in the U.S.
BUS 441: Leadership & Motivation (capstone option) COM 421: Advanced Interpersonal Communication HDF 450: Introduction to Counseling
BUS 443: Organizational Design & Change COM 422: Communication and Conflict HPR 118: Honors Course in Speech Communications
BUS 448: International Dimensions of Business COM 441: Race, Politics and the Media HPR 203: The Prepared Mind
BUS 449: Entrepreneurship COM 450: Organizational Communication HPR 412: Honors Seminar (capstone option)
COM 100: Communication Fundamentals COM 461/462: Managing Cultural Differences in Organizations MSL 101: Introduction to Military Leadership
COM 202: Public Speaking CSV 302: URI Community Service MSL 201: Leadership & Military History
COM 208: Argumentation and Debate GWS 150: Introduction to Women’s Studies MSL 201: Military Skills and History of Warfare
COM 210: Persuasion: The Rhetoric of Influence GWS 310: Race, Class, Sexuality in Women’s Lives MSL 202: Leadership & Team Building
COM 221: Interpersonal Communication GWS 350: International Women’s Issues MSL 301: Leadership & Management
COM 250: Small Group Communication HDF 190: First-Year Leaders Inspired to Excellence (FLITE) PEX 375: Women in Sport - Contemporary Perspectives
COM 302: Advanced Public Speaking (introductory course option) PHL 212: Ethics
COM 308: Advanced Argumentation HDF 290: Modern Leadership Issues (introductory course option) PSC 304: Introduction to Public Administration
COM 322: Gender & Communication HDF 291: Rose Butler Browne Program Peer Mentoring Program PSC 369: Legislative Process and Public Policy
COM 351: Oral Comm. in Business & the Professions HDF 412: Historical, Multi-Ethnic, & Alternative Leadership PSC 504: Ethics in Public Administration
COM 361: Intercultural Communication (capstone option) SOC300/WMS350: Women and Work
COM 383: Rhetorical Theory HDF 413: Student Organization Leadership Consulting THE 221: Stage Management
COM 385: Communication and Social Influence HDF 414: Leadership for Activism and Social Change THE 341: Theater Management
HDF 415: FLITE Peer Leadership
You need to have your own act together before you can lead others:
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
26 Student will show knowledge of the HDF 190 In 1970, former AT&T executive, Robert Greenleaf developed the Servant Leadership Theory. My HDF
“Servant Leadership” theory of 190 elaborated further on his aforementioned theory. The Servant Leadership Model is comprised of
. leadership by Greenleaf ten characteristics. These characteristics are listening, empathy, healing, awareness, persuasion,
conceptualization, foresight, stewardship, commitment to the growth of people, and building a
Evidence: Robert’s Servant Leadership community. Listening is a trait that stems from the service to others and communication strategies. A
Worksheet servant leader needs to be able to identify and understand the needs of group and truly hear what they
are saying. Empathy involves being able to understand the position of others. Servant leaders are able
to recognize people’s emotions and uniqueness and praise others for it. Healing involves
acknowledging that there are people who are broken, but helping those who hurting find themselves
again. Awareness, the fourth characteristic, involves keeping yourself informed on the ethical issues in
our society as well as value issues in ourselves. A good servant leader is able to be self aware and
recognize their actions and make sure they are congruent with their values. The next is persuasion
which involves being able to motivate or convince a group without having to use your position of
authority. Being able to inspire others without drawing from autonomy are paramount in Servant
Leadership. The conceptualization characteristic is based upon a servant leader’s ability to come up
with a vision for an organization or goal and be able to view and understand it from and abstract
perspective. Foresight, the seventh characteristic of servant leadership that relates directly with
conceptualization, is the ability to synthesize past experiences and relate this knowledge perceiving
likely outcomes of the future events. Stewardship emphasizes responsibility and trust between servant
leaders and an organization or individual. A good servant leader that uses stewardship honors all
personal commitments. Commitment to the Growth of People is a nurturing characteristic that involves
the servant leader taking the initiative and responsibility to help all members of the team seek intrinsic
reward and instill a sense of personal growth or advancement in an individual or an organization.
Lastly, building a community involves instilling a sense of belonging in the members within an
organization. As a servant leader it is important to strive to create this sense of inclusion for all.
Servant Leadership is the culmination of all of these characteristics in a person.
I really appreciate the Servant Leadership Model because of its emphasis on helping and serving from
a leadership position. I plan on keeping this knowledge in mind when I am serving on my Civic
Engagement Leader group projects that serve the community by using these characteristics and
developing them further within myself.
Spear, L.C. (1998). Insights on Leadership Service, Stewardship, Spirit, and Servant-Leadership. New
York NY: John Wiley and Sons
27 Student will describe personal application HDF 190 Civic Engagement Leaders Robert Greenleaf describes Servant Leadership as “servant first. It begins with the natural feeling that
of the above theory (Greenleaf) URI SAVES one wants to serve”. I spent a lot of time with the servant leadership theory in my FLITE Experience,
. but the theory was greatly emphasized and practiced in my time with Civic Engagement Leader
Outcome Target class Additional Experiences Descriptive notes regarding learning and practice
83 Student will create a personal code of HDF 190 DRIVE In my HDF 190 class, I learned that Inclusive Leadership is described by the Relational Leadership
inclusive leadership Grid as a leadership style that envelops “all students, staff, and diverse points of view”. DRIVE has a
. large emphasis on this. Their values involve wanting to create a more inclusive community and for
Evidence: DRIVE MOP Poster & future students of diverse ethnic backgrounds to feel more comfortable on campus. They know that
Stoplight Activity Write Up campus isn’t the most diverse place, but the group is working on creating more diversity on campus
but also forging a sense of community within the people of color that are already on campus.
I have the top strength of includer and positivity and I believe that the students who attend the
MultiCultural Overnight Program, although they are hesitant to commit to the school due to the reasons
aforementioned, that they should feel safe and they should feel that they have a community at URI
along with a sense of belonging and acceptance.
In my HDF 413, I watched another group’s presentation on inclusion. To demonstrate their point they
had us do a stoplight game. They had each member of the group randomly get a sticker placed on
their head. Each color sticker corresponds to a way that we would have to treat them during a
facilitated interaction. They asked us how it made us feel and we began the second round. In this
round the facilitators introduced us to people in a different color than us. From there, we were able to
create a new group of friends and defy stereotypes. They went onwards to teach us
What I took from the activity is that I should make greater strides to be inclusive as a facilitator. I try to
do this by making sure that everyone gets an opportunity to voice their opinion. I do this by observing
the dynamic in the room and giving the spotlight to people’s who’s voice haven’t been heard. By doing
this, I am emphasizing inclusive leadership. This can be taken beyond this instance as well. In a
broader, I hope to use my abilities as a leader to make sure that everyone’s voice can be heard
regardless of the race/ethnicity/religion/sexuality/gender identity/ability of the person speaking and I
will make sure to give all those who are silenced a platform to speak their mind.
84 Student will demonstrate knowledge of HDF 413 In my HDF 413 class, we learned about The Bennett Model of Intercultural Sensitivity. This
the “Model of Intercultural Sensitivity” by demonstrates the process in which an individual loses their ethnocentric ideals to a more accepting
Bennett and its uses in leadership and open minded ethnorelative ideals or vice versa. The first stage is denial. In this stage, individuals
are unable to see other cultures beyond a very simple way. They refuse to accept or participate in any
Evidence: Bennett Model new cultural experience and expect the world to cater to them for it. An example of this is someone
who believes that they are able to fit into any type of culture because they have never experienced
culture outside of their own. Stage two is the Defense Against Difference. In this stage, people view
cultural differences as antagonizing to their own lifestyle and feel threatened by it. Often, these people
associate other cultures with wildly negative stereotypes. An example of this lie within types of citizens
that believe that America is the superior country and all other countries should follow in their footsteps.
The third stage is Minimization of Difference. In this stage, individuals are able to collectively share
empathy for humanity as a collective, regardless of culture. The problem with this is that people in this
stage relate all cultures togethers and believe that all people are alike in terms of society, psyche, and
spirituality. This tends to problematic because people like this really believe that no matter what culture
they are in, that it is all fundamentally the exact same thing which is uniform and just not a fair
assessment of culture. The next stage, Acceptance of Difference, individuals are embracing of the
differences within others. They realize that each culture has its own distinctive values and respects
that. Learners in this stage are striving to learn more about other cultures and respectful of their
differences. The Adaptation to Difference Stage is one that is centered being able to adjust oneself to
new cultures and ideas. Members in this stage are able to alter their perspective to become adaptable
to another set of ideals outside of their own. This stage is marked by their understanding and
adaptability. Lastly, there is the Integration of Difference Stage. This level of adaptation is
characterized by the ability to fully immerse yourself in multiple cultures. An example of this would be a
Leadership Inventory Revised 8/30/2013 17
biracial person who is able to fully understand, appreciate, and participate in both sides of their family’s
culture. The Bennett Model for Intercultural Sensitivity is a great system for all leaders to be conscious
of when working with people from another culture because of it creates a sense of understanding how
you are presenting yourself to these other cultures and your adaptability to them. It is important for all
leaders to uphold themselves to the higher stages so that they are more culturally aware and
understanding.
Outcome Target Additional Experiences Descriptive notes regarding learning and practice
class
99. Student will demonstrate knowledge of HDF 190 FLITE Day of Discovery Retreat At my FLITE retreat this past month, our group’s peer mentor explained active listening to us. Active
active listening techniques listening is a process in which you use encouraging language, restate basic ideas, reflect feelings,
clarification, and summarization in conversation in order to take the most from a conversation. To do
Evidence: Active Listening Chart this I must show encouragement. I do this by projecting interest and encouraging the person to keep
talking. I can do that by saying affirming language such as “I see…” or “That’s interesting…”. I can also
restate my ideas by placing an emphasis on the facts being said by saying “In other words you think…
(in my own words)”. Then to reflect, I can demonstrate that I am understanding how the person feels
by restating how the person is feeling as a reflection through short (but not curt) replies such as “You
feel that..” or “You were bothered that…”. You can clarify to get additional details and help a person
explore the problem by asking specific questions such as “Can you clarify?” or “Is _____ the problem
in your eyes?”. Summarizing can be done to draw ideas together and can be done by restating ideas.
This can be done by stating “_____ seem to be the main ideas you’ve addressed”. This behavior was
used by all of my group members during the discussions on the retreat.. This made the flow of
conversation much more meaningful and easier to understand. I plan on encompassing what I learned
in the future when I converse with fellow peers. An example of what I will try to start doing is eliciting
responses to another person’s words to show that I’m listening, but not be so outright to the point
where I am being disrespectful to the person speaking.
Leadership Inventory Revised 8/30/2013 18
100 Student will describe examples of using HDF 190 FLITE Day of Discovery Retreat My FLITE Peer Leader explained the basic parts of active listening which include encouraging
active listening skills Sophomore Breakthrough language. I used this in the discussions that day by nodding my head and saying words like “mhm” in
. Experience order to demonstrate that I was projecting interest in the conversation as well as encouraging the
Evidence: Day of Discovery Packet person to continue their thoughts. I also was sure to ask questions to the person who was speaking
Sophomore Breakthrough Experience about their personal feelings with their experiences with racism and their life journeys. For example,
Group picture when listening to my groupmate, Jessie, discuss her experience with her home country I made sure to
show my interest. As she spoke I made sure to maintain my eye contact at all times. I also nodded
along as I always do and showed a sense of emotion and gave feedback in the proper moments. For
example when things were sad I frowned and was very emotional. I also made sure my feedback
never interrupted as a sign of respect to my teammate. I did this in order to demonstrate that I
understood how the person felt.
I was able to call upon my active listening skills again during the Sophomore Breakthrough Experience
held on November 4, 2017. With so many different groups going around sharing insightful and
personal thoughts, there was a lot of different stimuli to focus on. My biggest challenge however, was
to look past this and use my active listening techniques. When I was listening to other students I made
sure that I would keep constantly, affirming eye contact to let them know that they are being listened to
and that they are safe to speak. Additionally, I made sure to ask for clarification on any phrase or story
I did not understand. That way, I would be able to absorb and comprehend all the information that was
being taught to us at this experience.
103 Student will show knowledge of techniques COM 100 COM 202 My communication fundamentals teacher stressed the importance of giving and receiving positive
regarding giving and accepting of feedback feedback, and had us give it to each other after each speech/presentation we gave in the class. The
. most important aspects in giving and receiving feedback are using constructive criticism and framing
Evidence: COM Notes words in a positive manner. I practiced this after every single peer presentation when I was asked to
give to talk about their performance. I gave positive comments about the presentation by stating
aspects I liked about them such as “their volume” or “their content” while at the same time offering
some advice for their next presentation. There was also use of the sandwich method. The sandwich
method was a method of giving positive feedback that was practiced in my COM 100 class. In order to
give the proper sandwich method feedback, you start by saying something positive about the
presentation (bread slice), a piece of constructive criticism (the meat), and then conclude with another
positive statement (the other bread slice).
This theory can be practiced when reviewing a peer’s performance on a task. The way it's given can
be very important and help maintain a healthy self esteem while giving the person advice to grow (One
positive, One Negative, One positive)
My COM 202 practiced a very similar method of feedback, only in this instance, you would have a
partner directly critique your assignment. This gave me the opportunity to work with others while
simultaneously improving myself. I worked with a very different type of presenter than myself. She
knew a lot about her content, was very consistent in her slideshow, and was overall very prepared.
However, she lacked in tone (pitch in voice and swells in correct moments) and rate of speech (how
fast they talked). These were two areas of my specialty so I was able to address the problem, while
giving positive feedback, and giving her advice on how to improve herself and she did the same for
me. This reciprocation in feedback let us grow as presenters together. By the end of the semester, our
presentations were ten times as effective and humorous due to us helping each other out with
feedback.
109 Student will show knowledge of organizing HDF 413 Lead Workshop In HDF 413, SOLC Students were given the opportunity to attend a Lead Workshop led by SOLC’s
meetings / setting agendas / and leading Vice President that would give us the knowledge and materials to lead our own retreat. During this
meetings workshop we were given three pieces of paper with content on Initial Emails, Retreat Agenda Creation,
and the End of Program Report along with papers to practice our lead abilities in certain situations.
The vice president taught us the format to send a professional lead email. In the email, we had to
include our name, the contact, the group we would be working with, the date and time of the retreat, a
clause stating that we must be in contact before the retreat, a PDF of the programming agreement,
and a PDF of the waiver forms. Next, we taught the format of a retreat agenda. The agenda stated the
group, the contact, the goal of the retreat, the lead, and the facilitators at the top of the paper. Then
there would be schedule to fill out. This schedule includes the timeframe, the activity, the person
facilitating, and the materials needed. We then broke up into small groups to make our own agenda. In
this agenda, we needed to make sure to include a name game and an energizer followed by an
initiative and a value contract. This was done to make sure that the participants energy flowed well and
swelled when activity was needed and was brought down when they needed to be pensive. We
followed this by adding in one more initiative to drive the value home and include a nice closer to wrap
up the retreat. Retreats agendas can be changed from this format depending upon time constraints
and food breaks. Next, we learned the chain of events that occur when an injury occurs and a
participant needs medical attention. Firstly, it is important to stay calm. The lead will assess the
situation and decide whether or not to call the advisor. If the advisor of the retreat thinks it is
necessary, then emergency medical services will be called and the lead is to notify Professor Alison
Jackson Frasier of the situation. We then discussed how to fill out a program agreement at the end of
a retreat. This was done by having us look at the template and then having us answer how we would
go about answering the questions provided. These questions ranged from program notables (group
staff, participants, and SOLC Staff), a plus delta (what worked and what could be improved), and
useful information for future lead facilitators working with the organization. This information is then
stored in a file for future reference for other SOLC members to come.
During this workshop I was given all the tools and safety nets I needed in order to be a successful lead
on a retreat.
110 Student will describe personal examples of HDF 413 SOLC In my HDF 413 class I was given the opportunity to be the first sophomore in my class to lead a
organizing meetings / setting agendas / retreat. I got to work with THRIVE, a think tank organization that focuses on their Changefest Project.
leading meetings Their main goals for this retreat were to create honesty and increased communication within their
organization. My first responsibility was to an make initial email with their contact, Jessi Florendo. I did
Evidence: THRIVE Retreat Agenda this by using the Initial Email Outline that we were given from the Lead Workshop as a format. I was
sure to include all the information regarding the retreat (time, date, location, who was leading the
retreat) as well as the program waivers and programming agreement in two PDF documents listed
below. Once Jessi responded to the email, it was time to meet with my facilitators. I communicated
with my facilitators and found a time that worked for everyone and agreed to meet in the office. For
preparation, I had provided writing utensils and blank agendas for us to fill out as we went along with
planning meeting. I led the discussion and described the goals of the organization. Together, we all
collaborated on activities that would help the group achieve their goals. We then planned out what we
wanted to do for the group contract. Since THRIVE’s symbol is a tree, I thought to use it for symbolism
of their organization. I chose this because I figured that it would be a great opportunity to communicate
their values and it would be effective on a group that thrives on creativity. The trunk would represent
the values shared by all members of the organization whereas the leaves of the tree represented the
Leadership Inventory Revised 8/30/2013 22
individual things that each participant brought to the group. From there, we divided out the
responsibilities of who would lead each activity during the retreat. Since it was my first lead retreat, I
wanted to be more hands on and take an initiative and the closing for the retreat. As a lead, I made
sure to be asking how my facilitators felt to ensure their confidence and preparedness before the
retreat. THRIVE’s retreat went very smoothly. The group responded well to all the initiatives we threw
at them and remained engaged throughout the entire retreat. As a lead I made sure to help fill in any
gaps that my facilitators had during debriefing and make sure that everything went smoothly. Overall,
my first lead on a SOLC Retreat went well and THRIVE gained a lot of great skills to bring back to their
group as well as accomplishing their goals.
114 Student will show knowledge of the stages HDF 190 In my FLITE 190 class, Professor Alison Jackson Frasier taught me about the Stages of group
of group development (Tuckman, Bennis development. The stages in a group’s process include Forming, Storming, Norming, Performing, and
. or others) Adjourning. The forming stage is the inception of the group. At this point the group has no history with
each other yet and trust has yet to be established which entails that a common goal has not been
Evidence: Tuckman Chart made. Next is the storming stage. In this stage members define their roles and responsibilities in
accordance to their strengths. At this point people present their goals and agendas and try to modify
them to reach a common purpose. Sometimes there is internalized competition within the team and
cliques can occur. Conflicts can arise among individuals that see competition between one another.
This can lead to a clash of ideas that can often be taken personally. When a conflict is taken
personally, arguments and fights can occur, and hurtful language can be used. If the conflict goes
untreated, the group will be stuck in a permanent stage of storming and dealing with negative conflict.
If you are able to work through this stage you land in the norming stage. The norming stage is where
the “big success occurs”. Trust is built here and members self enforce each other. This is when the
team starts to work in collaboration and drive each other towards their new, clearly defined purpose.
From there, a team enters the performing stage. In this stage the team members feel motivated and all
needs have already been addressed. This is when the challenge has been taken on. The team keeps
an objective outlook as they move to accomplish their task. Lastly comes the adjourning stage. All
good projects must have a reflection stage at the end. In this instance you assess your team’s work,
recognize what went well and what could have gotten better as well as celebrate!
Mind Tools Editorial Team (2015). Forming, Storming, Norming, and Performing: Understanding the
Stages of Team Formation, Mind Tools Newsletter. Retrieved from
https://www.mindtools.com/pages/article/newLDR_86.htm
115 Student will describe personal examples of HDF 190 COM 100 After learning about the group development stages from HDF 190, I was able to transfer this
group development in use (Tuckman, URI SAVES knowledge into my other classes and organizations. For example, in my Communications
. Bennis or others). Fundamentals class I used this model when working with my fellow peers in my first group project.
When I began, our group was in the forming stage. This stage involves us starting out without a lot of
Evidence: Picture of group at Oxfam trust. At first, I didn’t really know my classmates that well nor what their work ethics looked like. None
Hunger Banquet of us were really sure what to say and just exchanged our contact information for future reference.
SAVES at Arts Festival Then we met at the library and started the Storming Stage. This stage involved defining roles for our
group. We had a somewhat self governing style and had each one of us work on a different aspect of
ancient and modern culture on our topic (Egypt). We all had our responsibilities handed out and each
of us had several different ideas on how to address the situation. We all vied for the top leadership
role. However, once we hit the norming stage we were able to meet together and give positive
feedback on each other’s research and timing of speech. I myself was running long and with the help
of my team was able to shorten my part of the presentation. We were able to think creatively and work
together positively. Then came the performing stage, in which we presented our presentation to the
class. We all knew exactly what to do and performed our responsibilities with aplomb. Lastly, after our
presentation was over, the professor helped us with the adjourning stage. In this section, we reflected
on what went well and what could have gone better in the speech and had some more positive
feedback from our peers. The class demonstrated the process in a perfect model of the idea.
Leadership Inventory Revised 8/30/2013 23
I again got to experience Tuckman’s Stages of Group Development in the lense of volunteering group,
SAVES. During my very first project with the organization, we came together to plan to go to an Arts
Festival in Cranston. We went through the forming stage when we met at our very first meeting with
the common goal of giving back and serving the community in mind. Next, we went through the
storming stage which was a rougher collaborative experience in which we decided on when we would
go. Many members of the group had scheduling and ride conflicts that we had to work out together. It
was a laborious process, but through communication and sacrifice, we were able to press on into the
next stage occurred when the eboard had sent out emails confirming the rides and times for everyone.
Additionally, the email they had sent provided us with multiple affirmations that would ensure the
success of our event. The time came for performing when we went to the Cranston Arts Festival and
got to work. Together, our group was able to help the event run smoothly. We placed signs all over
town, moved gas tanks to where they needed to be, helped direct traffic, etc. all by ourselves. Our
group even received the highest regards from the Arts Director and we were asked to come again next
year. Adjourning was reached at the following meeting on the following Tuesday. We were able to
discuss how the event went and what went well and what did not go well. Ultimately, we decided it was
a fun and successful experience and that we wanted to do it again in the future. The group
development model was highlighted in our group’s collaboration during this process.
116 Student will show knowledge of group HDF 417 As an teaching assistant for the Advanced Facilitation and Consulting Skills Course, I was tasked with
dynamics and group roles teaching students about group dynamics and group roles. Groups can be divided into Group Building
Roles and Task Roles. Group Building Roles are types of roles that contribute to a group’s
Evidence: Group Dynamics Definition development. These roles consist of Gatekeepers, Encouragers, Mediators, and Followers.
Sheet Gatekeepers main role is to facilitate equal communication throughout the group. They do this by
inviting those who have not spoken as much to share their opinions. An Encourager is an individual
that is empowering and inclusive in nature that warmly welcomes in all ideas and individuals. These
people are important because they make other people feel more comfortable in a group setting.
Mediators are people who tend to be harmonizers and work well with others. They are people who are
able to understand both sides of an argument and are able to help both sides work on their issues in a
positive and productive manner. These people are important because they make people in both sides
of a conflict feel heard. Followers, are people that are supportive and active listeners. Despite the
negative connotation that the role has, Followers are integral to the success of the group. This is
because they are able to unite and work together in a meaningful way and listen to ideas as opposed
to debating with them.
There are also Task Roles as well. Task Roles are a type of position in which the group member is
contributing to the challenge that the group had to face as opposed to dynamic. Roles in this position
include Information Seeker, Opinion Seeker, Opinion Giver, Summarizer, and Clarifier. Information
Seekers are those that look for information to clarify a subject further when it is needed. This is
important because Information Seekers make sure that everyone in a group is informed on the task at
hand and eliminates bias and ignorance. Opinion Seekers fulfill a similar role, varying in that they look
for opinions from members of the group. This role is similar to the gatekeeper, however the opinion
seeker does this to ensure that the group has a better understanding of the task as opposed to making
everyone feel heard. Their position
117 Student will describe personal examples of HDF 417 COM 251
group dynamics and group roles
Exploring Leadership
KOI Consulting, The Importance of Support and Challenge in the Workplace; retrieved from
http://www.koiconsulting.ie/blog/the-importance-of-support-and-challenges-in-the-workplace/
121 Student will describe personal examples of HDF 417 Rhody Ridiculousness As a teaching assistant for HDF 417, I wanted to demonstrate how you could bring Challenge and
using the theory of Challenge and Support Support in facilitation with real life activities. Before I started the lesson, I decided to play Bullseye with
(Sanford) the students. In this activity, I would set up ropes into a three layered circle pattern that resembles a
target. I briefed the innermost layer as the comfort zone; a place where you feel cozy and
Evidence: Photo of me facilitating Bullseye unchallenged. I described the next layer as the growth zone. The growth zone was defined as a place
where you might not be comfortable with what you are doing, but you are secure enough to push
through and develop yourself; something you are willing to try. Lastly, there was the panic zone. The
panic zone was a place that was framed as scary and unfamiliar. This circle would be a place where
you know that you could not even begin to pursue something because you would not feel safe doing
this. I then stated several activities and asked the group to stand in the zone that most related to
where they would be about performing that activity. As I cycled through topics like public speaking and
killing a spider, I would see the group move to different places. At the end of the activity by relating it to
the Challenge VS Support Model. The comfort zone relates to what happens when there is too much
support without challenge for a person. They might feel comfortable, but they will grow from the
experience. The panic zone relates to a group that has been challenged without support. The group
will act hostile and not be able to move forward because they are struggling with internal issues; any
chance for development will be halted. I then finished by describing how important it is as facilitators to
provide their participants with a healthy amount of challenge and support: putting them in their growth
zone. Teaching this activity to my students gave me the opportunity to put the lesson of Challenge VS
Support to practice and give students developmental skills to improve their facilitation experience.
122 Student will show knowledge of the COM 202 In my COM 202 class, we were taught the key elements in the construction of all informative and
construction / elements of informative and persuasive speeches. An informative speech’s purpose is to inform an audience about a certain. It
. persuasive speeches shows no bias and gets it’s information backed up with credible sources. The layout of an informative
speech should include an introduction paragraph, in which a bit of background is created on the topic
Evidence: COM 202 Notes of the speech. The intro should also include a thesis statement in which the topics of the body of the
speech are addressed. The bodies must consist of points and subpoints about the topic. It is important
to include as much information as possible into the speech. It should also include citations of the
sources that are used in the speech as well to avoid copyright. The bodies must be proceeded with a
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conclusion that addresses all the main points of the thesis. Speeches should end with a quote or
something meaningful that signifies the end of the speech rather than just ending abruptly with a pause
and a “thank you”.
Persuasive speeches are similar in construction only their purpose is to persuade. It is important that
you select a target audience. Most people have already have an opinion on a topic and will be harder
to convince. Our job as a speaker is to convince the more neutral stances. The information used,
should be used to convince people of your point. The speeches can be arranged a bit differently.
There is a specific purpose (the goal of the speech), central idea (the topic of the speech), and the
main points (the body of the speech). These can be arranged by using the problem solution order, a
method in which a problem is presented in the intro and a solution is provided in the body with a call to
action (what a person can do about a problem). There is also problem-cause-solution order. This has a
similar intro to the problem-solution speech, but there is an established cause during the body of the
essay. There are comparative advantages speeches in which the speaker demonstrates the
advantages of their solution as compared to the alternative in their body paragraphs. Then there is
Monroe’s Motivated Sequence Speeches. This speech addresses the audience's attention to a subject
through examples of others, a quote, etc., addresses a need in the audience that should be changed,
satisfy the need by providing a solution to the problem, help the audience visualize the solution of the
problem, and then calling the audience to action by giving the audience conviction.
Knowledge of the structure of these speeches will help me as a leader because knowing the speech
structure will give me the ability to use my voice so that others will listen.
Some issues that arise with peer leadership involve setting boundaries. Some of our students are
more than just our peers: they are our friends. While that can lead for more emotional honesty and
meaningful discussion in class, it also presents the issue of drawing the line between friendly contact
and a breach of professionalism. Before I took on this role, I was worried that some of my peers that I
knew a little bit better would not respect me as a peer leader. My co-TA and I worked through this
issue by giving each other the people that were closer with us to each other for individual interviews.
Additionally, we were sure to keep our in class communication with the other students to strictly
regard the course and its content.
143 Student will describe personal examples HDF 417 URI 101 In HDF 417 I used all five of my strengths (Woo, Communication, Positivity, Empathy, and Includer) to
related to being a peer leader and being be an effective peer leader. I relied on my woo ability on the first day of class. The students came
led by peers from a variety of different grade levels and experiences with facilitation. This resulted in many people
Evidence: Class Photo being hesitant around each other, or clique-ish on the first day. Using my Woo strength, I created a
lighthearted and fun environment for my students by facilitating a game of Star Wars. Students ran
around making “Pew, pew, pew” noises and learning more about each other, thus starting to grow
into the role of facilitator. I used my communication strength to deliver course content in various
presentations. I had the responsibility to discuss Challenge Versus Support, Agenda Setting,
Organizational Structure, and Framing with different presentations to the students. I was sure to be
thorough with my communication and not talk at them, but to keep them actively engaged by
periodically asking questions throughout the class; giving students the opportunity to further
synthesize the information in front of them. It was decided at the beginning of the semester that I
would use my positivity strength to boost audience engagement during class. I would take the drier
concepts and theories and explain them in a way that kept my peers engaged. I used my empathy
strength to help students’ personal needs during one-on-one interviews. I know that each student
needs to see the TA role look different for their needs so that is exactly what I did. I made sure to run
my meeting based on what they needed to talk about. The content of my one-on-one’s vacillated
between course selection, outcome revision, and mental health. It was because of this empathy, my
peers were able to have their personal needs addressed and feel comfortable growing at their own
pace. Lastly, I used my Includer strength to make sure that everyone felt like they could be a great
facilitator. It was one of my primary goals to give everyone the opportunity to facilitate to the best that
they could. I knew it would be hard to make people feel involved in the group so I instead made the
students feel involved in the course. Through the language I used and the additional attention that I
gave to them, all the HDF 413 students engaged in some form of facilitation in an environment that
they felt comfortable and confident engaging in it.
I have seen a similar type of empowering peer leadership in my URI 101 Class that I took during my
freshman year. I was taught lessons about campus life by a peer who had just gone through it the
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year prior. Her strong communication abilities and emphasis on making sure that everyone was
involved in the course kept me thoroughly engaged. She maintained credibility as a peer leader by
keeping our friendship completely professional throughout her time as a URI 101 Mentor. I respected
her deeply for keeping that boundary and looked up to her as a true leader. She inspired me to get
involved with several different facets of the community, and she is a large part of the reason that I am
where I am today in terms of involvement and leadership. My URI 101 Mentor’s empowering peer
leadership is something that I deeply hope to have replicated within my own peer leadership style.
144 Student will describe the four frames of HDF 417 While I was serving as the TA for HDF 413, we had a guest speaker explain the four frames of
organizations by Bolman and Deal organizations by Bolman and Deal. The four frames of organizations are Structural, Human
Resource, Political, and Symbolic. Structural frames follow the most “traditional” frame of an
Evidence: Slideshow Screenshots
organization. In this frame, it is focused on the objective structure of the organization. An example of
this is through the lens of the Center for Student Leadership Development (CSLD) is to look at the
organization’s structure merely by the positions held; there is no names or anything else listed other
than the position itself. The Human Resources frame focuses on the individuals in an organization.
This frame understands that the people in these positions are people with their own thoughts, values,
and ideals. They are sure to account for the individuals in the organization’s personal happiness and
growth. An example of this in the CSLD is looking at the organization with the names of the people
filling its position. This accounts for those who are in the position and shows that they are individuals.
The Political Frame states that organizations are jungles with everyone in the organization vying for
power. People in this frame do whatever they can to attain recognition and success. To view the
organization through this lens you would observe the CSLD by the hierarchical structure, ranking the
members with more power towards the top. The Symbolic frame focuses on meaning and views
people within an organization based on their actions and what they represent. According to the
symbolic frame, every single action in the organization has a specific meaning and is done for a
specific purpose. An example of this in the lens of the CSLD would be to include the responsibilities
or courses that the members of the department teach. Organizational frames are important because
they contextualize the needs that the organization has. Additionally, it prepares a facilitator for how to
frame and debrief activities with them. For example, organizations with a Human Resource frame will
require more individualization and praise whereas a Political frame will be task oriented.
145 Student will describe personal application HDF 417 Public Relations Student Society of When re-visiting the four frames for organizations, I was able to bring it back to my work with my own
of organizational analysis using the four America organizations. I can compare the Four Frames (Structural, Human Resource, Political, and Symbolic)
frames of organizations (Bolman and Deal) Musically Inclined to the Public Relations Student Society of America (PRSSA), Musically Inclined Acapella, Rhody
Rhody Ridiculousness
Evidence: Online Organizational Frame Student Organization of Leadership Ridiculousness Improv, and Student Organization of Leadership Consultants(SOLC) respectively.
Diagrams Consultants The PRSSA’s organizational frame fits in with Structural Frame. Members of the group follow a
traditional structure by fitting into the positions that are in. The president fulfills their duties and has
autonomy over the rest of the executive board, the executive board has autonomy over the
committees, and the committees work directly impacts the general membership. It is this dynamic that
maintains a sense of order and keeps the members of the group flowing and doing exactly what they
need to do.
Musically Inclined follows the Human Resource Frame. Everyone in the group knows everyone’s
name. The executive board arranges the group to be in specific sections and have specific solos
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based off of their own capabilities and range. Members of the group feel a stronger sense of
compassion towards each other and feels cared for and that is what motivates them to work at a
higher capacity.
Rhody Ridiculousness, despite being an improv troupe, is most effective within the political frame.
Members of the executive board are constantly vying for control. There are several conflicts over
whether or not executive members of the board are qualified to run lessons. It is most effective to
frame the group in this way as people are motivated to participate by the opportunity to seize power
and advance in the organization.
SOLC would follow the Symbolic frame due to its purposefully developmental and reflective nature.
We are taught in our organization that every facilitation experience provides an opportunity for
reflection and growth. Our meetings consist of sessions where we discuss our former retreats and
we, as an organization, try to find deeper meaning from the content that we go over during our
meeting.