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Each field office coordinates a community-based system of care through contracted providers
for eligible individuals. The community-based system allows individuals to receive care in the
least restrictive setting possible while helping them to obtain a life of recovery and
independence.
Each field office provides leadership in building a local collaborative to help inform and
communicate about available services; offers technical assistance; and serves as the point of
contact for individuals who have difficulty accessing services.
Region 2 Field Office serves the following counties in East Georgia: Baldwin, Barrow, Bibb,
Burke, Clarke, Columbia, Elbert, Emanuel, Glascock, Greene, Hancock, Jackson, Jasper,
Jefferson, Jenkins, Jones, Lincoln, Madison, McDuffie, Monroe, Morgan, Oconee, Oglethorpe,
Putnam, Richmond, Screven, Taliaferro, Twiggs, Walton, Warren, Washington, Wilkes, and
Wilkinson.
The Regional Advisory Council is a volunteer board comprised of citizens from each of the 31
counties in Region 1. The Council identifies community needs and gaps in the current service
system and makes recommendations to DBHDD.
Contact Information
1 REGION 1
Gilmer
White Habersham
Private Psychiatric Hospitals (letters in white circles)
A - Floyd Medical Center - Rome
Lumpkin Stephens B - Wellstar Cobb Hospital - Austell
3
Gordon
Chattooga Pickens
Dawson
C - Laurelwood - Gainesville
Floyd
A 2Bartow Forsyth C
Hall Banks Franklin Hart
D - Peachford Hospital - Dunwoody
E - Summitridge - Lawrenceville
Cherokee
F - Anchor Hospital - Atlanta
Jackson
Elbert G - Willowbrook at Tanner - Carrollton
E
Madison
D
9 Oconee
10
Oglethorpe
1 8
De Kalb Wilkes
11
Haralson
Walton Lincoln
5 F6
Douglas
le
Fulton
da
ck
Morgan
7
Clayton
Ro
16
Spalding
Glascock
3 13
14
Meriwether
Troup Pike Lamar Jefferson Burke
REGION 6
Monroe Jones Baldwin
12
Washington
Upson
Bibb
Jenkins Screven
Harris Wilkinson
19
Talbot Crawford Johnson
Twiggs
23
Bulloch Effingham
18
Chattahoochee Marion
omery
Schley Pulaski
17 Dodge
24
Montg
Dooly Evans
Wheeler
Toombs Bryan
Stewart
Webster Sumter Tattnall Chatham
Wilcox
Telfair
5
Crisp
Quitman
Liberty
26
Randolph Terrell Jeff Davis
Lee Ben Hill Appling
REGION 5
Long
Turner
Early
20 Baker
Mitchell Colquitt
22 Atkinson
Pierce
REGION 4
Berrien
Ware Glynn
25
Miller Cook Brantley
21
Lanier
Clinch
Seminole Camden
Decatur Grady Charlton
Thomas Brooks
Lowndes
Echols
1 - Lookout Mountain Community Services 10 - Advantage Behavioral Health Systems 19 - Phoenix Center Behavioral Health Services
2 - Highland Rivers Community Service Board 11 - CSB of East Central Georgia (Serenity Behavioral Health) 20 - Albany Area Community Service Board
3 - Avita Community Partners 12 - River Edge Behavioral Health Center 21 - Georgia Pines Community MHMRSA Services
4 - Cobb Community Service Board 13 - Oconee Community Service Board 22 - Behavioral Health Services of South Georgia
5 - Douglas Community Service Board 14 - Ogeechee Behavioral Health Services 23 - Community Service Board of Middle Georgia
6 - Fulton County MHDDAD 15 - Pathways Center for Behavioral & Developmental Growth 24 - Pineland Area Community Service Board
7 - Clayton Community Service Board 16 - McIntosh Trail Community Service Board 25 - Unison Behavioral Health (formerly Satilla CSB)
8 - DeKalb Community Service Board 17 - New Horizons Community Service Board 26 - Gateway Community Service Board
9 - View Point Health (formerly GRN CSB) 18 - Middle Flint Behavioral Healthcare
*NOTE: Numbered Service Areas are for identification purposes only.
***
***
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Adult Core Services are basic outpatient services for people with a mental illness or an
addictive disease. Services consist of evaluations by both a psychiatrist and a nurse; the
development of a treatment plan, which may include prescription medication; outpatient
counseling; supported employment; and home visits by a community service worker. Behavioral
Health Core Services include:
• Behavioral Health Assessment and Service Plan Development
• Psychological Testing
• Diagnostic Assessment
• Crisis Intervention
• Psychiatric Treatment
• Nursing Assessment and Care
• Medication Administration
• Case Management
• Individual Outpatient Services
• Group Outpatient Services
• Family Outpatient Services
Adult Residential Services range from intensive treatment in a small residential setting to
providing rent supplements to help persons in recovery live as independently as possible.
Residential services may be provided in CSB-operated group homes, or by supported housing in
HUD or personal care homes. Intensive residential services are located in Macon and
Milledgeville. Semi-independent residential services are available in Athens, Augusta, Macon,
and Milledgeville.
Crisis Stabilization Units (CSUs) function as emergency receiving facilities and provide
crisis services in residential settings to rapidly stabilize the behaviors and symptoms of
individuals in acute phases of mental illness, or to provide detoxification services to people high
on drugs or alcohol. Individuals are usually discharged in five or fewer days and are referred to a
core provider for outpatient services. Crisis Stabilization Units (CSUs) are located in Bibb,
Clarke and Richmond counties and have a combined capacity of 58 beds. These CSUs primarily
serve individuals residing in Region 2 but may be utilized by any eligible individual in the state,
regardless of county of residence.
Georgia Crisis and Access Line (GCAL) is the single point of entry for all behavioral health
services in Georgia. GCAL is a 24 /7 toll free help-line that directs individuals to personalized
services to meet their immediate needs.
Housing Vouchers provide supported housing and bridge funding to persons with serious
and persistent mental illness. Supported housing helps individuals attain and maintain safe and
affordable housing while supporting their integration into the community. The program is
designed to provide housing supports for tenants who are deemed ineligible for any other
benefits or for whom a HUD voucher is not available.
Mobile Crisis Teams (MCTs) have staff on-call 24/7 to respond to any crisis call related to a
mental illness or substance abuse issue. The teams conduct face-to-face evaluations at the site of
crisis and make recommendations for further treatment if needed. This service is offered via
contracted provider and is available throughout the region.
Peer Support Services provide structured activities within a peer support center that
promote socialization, recovery, wellness, self-advocacy, development of natural supports and
maintenance of community living skills. Individual Peer Support services are provided in the
Psychosocial Rehabilitation – Group (PSR-G) services are provided for individuals with
mental health and/or substance abuse issues. PSR-G provides structured activities within a peer
support center that promote recovery, wellness, illness self-management training, development
of natural supports, and maintenance of community living skills. PSR-G services are provided in
Athens, Milledgeville and Swainsboro.
Supported Employment emphasizes that rapid job search and placement should be
prioritized above traditional prevocational training or traditional vocational rehabilitation. Job
development, placement and training assist people who, due to the severity of their disabilities,
need support to locate, choose, obtain, learn and maintain a job. Services include supports to
choose and obtain paid employment at competitive wages, individually-based community jobs,
and brief training to learn the specific skills necessary to perform and retain a particular job.
Services are available in Athens, Augusta, Milledgeville and Macon.
Intensive Addictive Disease Outpatient Program (IOP) consists of day services designed
for clients who have addictive diseases. Individuals attend group services that help them identify
past patterns of substance abuse, triggers, coping skills and ways to avoid future use while
building a social support network to assist in their recovery. IOP services are provided in Athens,
Augusta, Macon, Milledgeville and Swainsboro.
DEVELOPMENTAL DISABILTIES
Developmental Disabilities Services
All services are designed to encourage and build on existing social networks and natural sources
of support, and to promote inclusion in the community and safety in the home environment.
Contracted providers are required to have the capacity to support individuals with complex
behavioral and or medical needs.
The services a person receives depends on a professional determination of level of need and the
services and other community resources available:
Adult Physical Therapy Services address participants’ physical therapy needs resulting
from developmental disabilities. These services promote gross and fine motor skills and
facilitate independent functioning.
Adult Speech and Language Therapy Services address adult participants’ speech and
language therapy needs, preserving their speech communication capacity and function.
Community Guide services are only for participants who opt for participant direction. These
services help participants to define and direct their own services and supports and to meet the
responsibilities of participant direction.
Community Living Support services are individually tailored supports that assist with the
acquisition, retention or improvement of skills related to participants’ continued residence in
their family homes.
Community Residential Alternatives are available to individuals who require intense levels
of residential support in small group settings of four or fewer or in host home/life-sharing
arrangements. Services include a range of interventions that focus on training and support in
one or more of the following areas: eating and drinking, toileting, personal grooming and health
care, dressing, communication, interpersonal relationships, mobility, home management and
use of leisure time.
Crisis Respite Homes exist in residential settings and provide short-term crisis services. Each
home serves up to four individuals who are experiencing an emotional/behavioral change
and/or distress that leads to a disruption of essential functions. Placement in Crisis Respite
Homes occurs when individuals have not responded to less restrictive crisis interventions.
Financial Support Services are provided to assure that participant-directed funds outlined
in Individual Service Plans are managed and distributed as intended.
Group Homes are licensed homes that serve up to four individuals with developmental
disabilities who require intense levels of residential support. Group Homes provide a range of
interventions that focus on training and support in one or more of the following areas: eating
and drinking, toileting, personal grooming and health care, dressing, communication,
interpersonal relationships, mobility, home management and use of leisure time.
Individual Directed Goods and Services that are not otherwise be provided through the
NOW or Medicaid State Plan may be identified by individuals, support coordinators and
interdisciplinary teams, and include services, equipment and supplies.
Individual Support Plan is the range of services an individual receives based on professional
determination of need.
Mobile Crisis Services dispatch Mobile Crisis Teams (MCTs) to crisis locations for
individuals with developmental disabilities. MCT members are responsible for completing
comprehensive assessments of each crisis situation and mitigating risks to health and safety of
individuals in crisis and/or others. MCTs also make referrals to intensive crisis services or
hospital emergency rooms if necessary.
Natural Support Training exists for individuals who provide unpaid support, training,
companionship or supervision to participants.
Prevocational Services prepare participants for paid or unpaid employment and include
teaching concepts such as compliance, attendance, task completion, problem solving and safety.
Respite Services provide brief periods of support or relief for individuals with disabilities or
their caregivers and include maintenance respite for planned or scheduled relief or
emergency/crisis respite for a brief period of support for participants experiencing crisis
(usually behavioral) or in instances of family emergency.
Specialized Medical Supplies consist of food supplements, special clothing, diapers, bed
wetting protective sheets and other authorized supplies specified in the Individual Service Plan.
Support Coordination is a set of interrelated activities that identify, coordinate and review
the delivery of appropriate services with the objective of protecting the health and safety of
participants while ensuring access to services.
Transportation services enable participants to gain access to waiver and other community
services, activities, resources, and organizations typically utilized by the general population.
These services do not include transportation available through Medicaid non-emergency
transportation or as an element of another waiver service.
The New Options Waiver (NOW) and Comprehensive Supports Waiver (COMP) are Medicaid
programs that provide supports to people living with developmental disabilities who want to live
at home or in other kinds of community living arrangements. The services offered through these
waivers provide supports 24 hours a day, 7 days a week.
The NOW Waiver provides supports to individuals who need less intensive services and do not
need 24-hour care. It was designed for people with disabilities who live with family members or
in their own home.
The COMP Waiver was designed for people who need a full range of out-of-home services or
intensive in-home services. It is also used for people who are transitioning out of institutions
into community living.
The New Options Waiver (NOW) and Comprehensive Supports Waiver (COMP) programs
represent Georgia’s continuous commitment to improve home and community-based services
for persons with developmental disabilities.
Service Delivery Methods: All NOW and COMP program participants have two options for
receiving services. Participants may choose the provider managed (traditional) service delivery
option, or opt to self direct allowable waiver services under the Participant-Direction Option.
Both of these methods give participants and family members flexibility, choice and control over
the delivery of the waiver services.
Gracewood Campus
100 Myrtle Boulevard
Gracewood, GA 30812
Augusta Campus
3405 Mike Padgett Highway
Augusta, Georgia 30906