OQS - Viewing Case Number 18157533 Page 1 of 2

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CASE NO. 18157533 O F F E N S E R E P O R T CASE NO. 18157533
DISPOSITION: ZULU
DIVISION: ROAD PATROL
911:
SUSPICIOUS INCIDENT * * *
SIGNAL CODE: 79 CRIME CODE: NON CRIME CODE: PS CODE: 9579 12/19/18 WEDNESDAY
ZONE: F41 GRID: DEPUTY I.D.: 32404 NAME: ALVES EDUARDO ASSIST: TIME D 2036 A 2042 C 2106
OCCURRED BETWEEN DATE: , 0000 HOURS AND DATE: , 0000 HOURS
EXCEPTION TYPE:
INCIDENT LOCATION: 9769 ARBOR OAKS LA APT. NO.: 304
CITY: BOCA RATON STATE: FL ZIP: 33428

NO. OFFENSES: 00 NO. OFFENDERS: UK NO. VEHICLES STOLEN: 0 NO. PREMISES ENTERED: 0
LOCATION: APARTMENT / CONDOMINIUM
NO. VICTIMS: 00 NO. ARRESTED: 0 FORCED ENTRY: 0

..
NAME LIST:
ROLE:
OTHER CARLOS A SERRANO DOB: 04/19/1981
SEX: M RACE: W HT: 600 WT: 190 HR: BLACK EYE: BROWN
BUSINESS PHONE: 561 000-0000
COMPLAINANT CARLOS A SERRANO DOB: 04/19/1981
SEX: M RACE: W HT: 600 WT: 190 HR: BLACK EYE: BROWN
RESIDENTIAL ADDRESS: 9769 ARBOR OAKS LA BOCA RATON FL 33428 HOME PHONE:561 674-6366
BUSINESS PHONE: 561 000-0000
..
ROLE:
OTHER ROLE NO. 2
*NAMES* LAST FIRST MIDDLE J/S R/S DOB
REAL... DE ALMEIDA GOMES GABRIEL FERNANDES W M

REPORT NUMBER: 1
FLORIDA VICTIM ? N
WEATHER: CLEAR/NIGHT

ON 12/19/2018 AT APPROXIMATELY 19:02 HOURS, I, D/S ALVES #32404 RESPONDED

TO 9769 ARBOR OAKS LANE #304, IN THE UNINCORPORATED BOCA RATON, FLORIDA 33496
IN REFERENCE TO A DELAYED THEFT.

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OQS - Viewing Case Number 18157533 Page 2 of 2

P A L M B E A C H C O U N T Y S H E R I F F' S O F F I C E PAGE 2
CASE NO. 18157533 O F F E N S E R E P O R T CASE NO. 18157533
DISPOSITION: ZULU

UPON ARRIVAL, I MADE CONTACT WITH THE COMPLAINANT WHO WAS IDENTIFIED BY
HIS BRAZILIAN DRIVER LICENSES AS CARLOS ALBERTO SERRANO. CARLOS STATED THAT
HIS COUSIN, THE ALLEGED VICTIM, GABRIEL BARRETO FERNANDES DE ALMEIDA GOMES WHO
LIVES IN BRAZIL ORDERED A CELLPHONE (XIAOMI POCOPHONE F1) FROM AMAZON'S ON-
LINE WEB PAGE ON 12/01/2018 TO BE DELIVERED AT HIS RESIDENCE. CARLOS STATED HE
DID NOT HAVE THE PHONE'S SERIAL NUMBER, AND THE TOTAL VALUE OF THE CELLPHONE
WAS APPROXIMATELY $199.00
ACCORDING TO CARLOS, TODAY, GABRIEL CALLED AMAZON'S CUSTOMER SERVICE FROM
BRAZIL TO NOTIFY AMAZON THAT THE CELLPHONE WAS NOT DELIVERED TO THE ABOVE
ADDRESS. DURING THEIR CONVERSATION, AMAZON'S SPECIALIST DISCOVERED THAT
GABRIEL PROVIDED THE WRONG APARTMENT NUMBER, #302 NOT #304. AMAZON CUSTOMER
SERVICE SPECIALIST TOLD HIM THAT THE ITEM HE HAD ORDERED WAS DELIVERED ON
12/03/2018 AT THE APARTMENT NUMBER 302 WHICH IT WAS THE ADDRESS PROVIDED IN
THE ONLINE ORDER, REFERENCE NUMBER #113-5016790-5259407. AMAZON ADVISED
GABRIEL IN ORDER FOR HIM TO RECEIVE A REFUND THAT HE NEEDS TO CALL THE POLICE
TO MAKE A POLICE REPORT. HOWEVER, GABRIEL NEVER DISCLOSED TO AMAZON'S
SPECIALIST THAT HE DID NOT LIVE IN THE USA EITHER THE ADDRESS PROVIDED IN THE
ORDER. GABRIEL ASKED CARLOS TO CALL SHERIFF'S OFFICE TO REPORT THE PHONE LOST.
PRIOR TO CALLING US, CARLOS MADE CONTACT WITH THE RESIDENTS AT THE APT.
#302 WHO DENIED THAT THEY HAD RECEIVED ANY PACKAGE FROM AMAZON.
DURING MY INTERACTION WITH CARLOS, I WAS UNABLE TO MAKE CONTACT WITH THE
ALLEGED VICTIM, GABRIEL.
DUE TO THE FACT THE ALLEGED VICTIM WAS NOT PRESENT AND LIVES OUTSIDE THE
COUNTRY, I WAS UNABLE TO CONFIRM THAT THE VICTIM MADE THE PURCHASED.
I PROVIDED AN INFORMATION REPORT CASE NUMBER TO CARLOS AT THIS TIME.
THERE IS NOTHING FURTHER TO ADD AT THIS TIME, AND THIS CASE IS FOR
INFORMATION PURPOSE ONLY.
D/S E. ALVES #32404
12/20/18 0144 HOURS
TRANS: 12/20/18 JK #7781

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