EPSON PRODUCT SUPPORT BULLETIN

Date: 08/14/06 Originator: rws

Bulletin #: PSB.2005.10.001C Authorization:

Reference: TBD Total Pages: 5

Product: Epson Print Server 5 C12C824341

Subject: Firmware UpDate v1.11

This bulletin was created to provide instructions for updating the Epson Print Server 5 C12C824341 firmware to version 01.11. This
Print Server board is one of two boards used for the Stylus Pro 4800, Stylus Pro 4800 Professional, Stylus pro 7800, Stylus Pro 7800
Professional and the Stylus Pro 9800 and Professional version Prographics printers.

Identifying the Epson Print Server 5 C12C824341 Board

The Print Server boards used in the Professional Graphics Printers look like these, the firmware ONLY applies to the C12C824341:

X
C12C824341

C A U T IO N To confirm you have the Epson Print Server 5 C12C824341 Board you will need to remove it from the printer and
compare it to the example above. To prevent damage to the board Power Off the printer and Unplug the AC power
cord before removing the board or reinstalling the board.

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Reason For Change

Specification Change

- The G/W address is automatically changed to a valid IP address.

Issues Corrected

- The correct Rendezvous name and Rendezvous Printer Name is assigned by default.
- The Rendezvous name and Rendezvous Printer changes when a different printer is connected to the print server.
- The FTP connection time out setting is not displayed in the Network Status Sheet.
- The number of FQDN character string was wrong in EpsonNet Config Web. (Correct:252 characters, incorrect: 255 characters)
- The description “Unknown” is assigned in the JobOwner field in the Job Monitoring MIB when using IPP printing.

How to determine your Epson Firmware Version

You can determine the firmware version of your card by printing a status sheet as follows:

1. Load a letter size sheet of paper into the printer.

2. Press and hold the button on the rear of Epson Print Server 5 C12C824341 until the Epson Ethernet I/F Status Print starts to print.
3. View the <General Information> Software section of the status print, the current version should read Software 01.11. If the Software
Version is below 01.11 you will need to upgrade the firmware on your Epson Print Server 5 C12C824341 card.

01.11

4. The IP address of your card is listed in the TCP/IP section of the status sheet:

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How do I update my firmware?
1. Use the EpsonNet Config utility found on the Print Server 5 Software CD-ROM that came with your card

or if not available, the EpsonNet Config utility can be downloaded from epson.com under “Drivers & Support, under Other
Products - select Connectivity Product, then C12C824341 (EpsonNet 10/100Base TX Internal Print Server 5)

Windows: epson11670.exe
Macintosh OS X: epson11671.sea.hqx

TIP The printer must be powered ON and have READY displayed on the LCD display. The Orange Led on the net-
work card should also be ON solid and the ethernet cable connected. If the Orange Led is flashing power the
printer Off then back On.

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2. Start up the EpsonNet Config utility and select your printer in the list:

3. From the Tool menu select “Firmware Update”. (Firmware Update is now available in both Windows and Macintosh OS X)
4. Browse to the firmware file you downloaded for your operating system, then click Next to continue.

Browse Locations:
• For Windows PC’s C:\epson\epson11949_firmware_0111
• For Macintosh computers the epson11950.dmg folder will
be on your Desktop.
TIP
Double click the epson11950.dmg file to create the
epson11950_firmware_0111 folder before you Browse.

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5. Follow the menus to upgrade the Epson Print Server 5 firmware.
6. When you see the following screen the firmware update has completed. Check the Update list to make sure the indicator is Green and
the firmware version is 1.11. Click Finish to continue.

1.11

7. The Update status screen is displayed showing the Firmware Update has completed, click OK to complete the firmware update.

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