Documente Academic
Documente Profesional
Documente Cultură
85-98 85
∗
Babeş-Bolyai University, Department of Psychology, 37 Republicii Street, 400015, Cluj-Napoca,
Romania. E-mail: marabria@psychology.ro.
∗∗
Babeş-Bolyai University, Department of Psychology, 37 Republicii Street, 400015, Cluj-Napoca,
Romania. E-mail: florinaspanu@psychology.ro.
∗∗∗
Babeş-Bolyai University, Department of Psychology, 37 Republicii Street, 400015, Cluj-Napoca,
Romania. E-mail: adrianababan@psychology.ro.
∗∗∗∗
University of Medicine and Pharmacy “Iuliu Haţieganu”, Cluj-Napoca, Romania. E-mail:
ddumitrascu@umfcluj.ro.
86 Mara Bria, Florina Spânu, Adriana Băban, Dan L. Dumitraşcu, Burnout among Romanian...
Work-home interference and burnout travels (Jensen, 2013) are other occu-
pational variables studies have found to
Work-home interference is defined as impact on burnout indirectly, through ne-
an inter-role conflict where job and gative WHI.
domestic responsibilities interfere in either According to the reversed causation
a positive or a negative way (Demerouti approach (second approach), negative WHI
and Geurts, 2004), and has been mostly was found to be an output for burnout.
defined through two main approaches. Longitudinal studies confirmed a signi-
Earlier studies defined work–home inter- ficant direct relation between negative WHI
ference as a global, overall perceived and burnout (Westman, Etzion and Gortler,
balance/imbalance between professional 2004). Recent longitudinal studies add to
and personal demands (e.g. Voydanoff, the existing literature evidence for a
2005). Latter researches described a reciprocal relation between negative WHI
multidimensional phenomenon, with both and burnout (third approach) (Innstrand et
work and personal roles having either al., 2008).
enrichment or deteriorating effects over the The present research subscribes to the
other (Rantanen et al., 2013). While earlier first approach and aims to investigate the
researches focused mainly on the negative mediational role of negative WHI between
spillover of work demands on home occupational factors and burnout, among a
responsibilities, recent studies bring evi- sample of Romanian healthcare profe-
dence for the cross-over relations from one ssionals. Although work-life balance is an
partner to the other of either work-home EU priority, studies found considerable
interference or well-being (Kinnunen et al., differences between countries, with Finland
2010). The negative work-home inter- and Norway, for example, reporting lower
ference (negative WHI) has been the most work-home conflict rates than Britain,
studied dimension, especially in relation France, or Portugal (Crompton and
with well-being. Lyonette, 2006). Romania is characterised
Studies investigating the negative by a traditional culture and a less pro-
WHI–burnout relation can be grouped in ductive society, where a large proportion of
three main approaches, based on the type of employment is found in the agricultural
relation identified. First, the dominant sector, and men work on average 1.8 hours
approach is the traditional one, which longer than women do in their main job
conceptualises negative WHC as a burnout (Voicu, 2006). Also, although studies
antecedent. The JD-R model subscribes to report high work-home conflict rates
the traditional approach and incorporates among Romanian workers (Voicu, 2006),
negative WHC as a burnout antecedent. there are few studies which linked work-
The vast majority of studies which found home interference with burnout.
evidence to confirm this relation add
important findings and specify that ne-
gative WHI mediates the relation between The present study
occupational stressors and burnout. Cross-
sectional (Geurts, Rutte and Peeters, 1999; Drawing on the JD-R model, we pro-
Peeters et al., 2005) and longitudinal pose in the present study to investigate the
(Kinnunen et al., 2010; Peeters et al., 2004) effect of job demands and negative WHI on
studies point out that job demands con- burnout development among a sample of
tribute to burnout indirectly, through ne- physicians and nurses. Given this, we
gative WHI. Job schedule demands hypothesise that cognitive demands, to-
(Lingard and Francis, 2005) or business gether with workload and emotional de-
Sociologie Românească, volumul XI, Nr. 3, 2013, pp. 85-98 89
mands will have a negative impact and, Transylvania. After receiving the manage-
thus, will predict burnout. Moreover, we ment approval, five hundred questionnaires
hypothesise that negative WHI mediates were distributed to healthcare professionals
the job demands – burnout relation. Our with the help of the nurse chief. All parti-
hypotheses are: cipants were assured about the anonymity
Hypothesis 1a: Job demands (workload, and confidentiality of their responses, and
emotional, and cognitive) positively encouraged to seal the envelope when
predict burnout. returning their questionnaire. For those
Hypothesis 1b: Quantitative workload (self- interested, we offered an individualised
reported number of attended patients feedback via email about burnout and
and of weekly worked hours) positively negative WHI score. We received 364
predict burnout. completed questionnaires. We retained for
Hypothesis 2: Negative work-home inter- statistical analysis only the 327
ference mediates the relation between questionnaires of professionals who have
job demands (workload, emotional, and direct and constant contact with patients
cognitive) and burnout. (physicians and nurses).
Our study adds two major contributions The respondents’ age ranges between
to the existing literature. First, although 23 and 64 years old (mean age = 42.13;
conceptualised as job demands, previous SD = 10.24) and have between six months
studies tested the role of cognitive demands and 42 years of experience in the hospital
in relation with engagement. Rarely studies (mean = 15.92 years; SD = 10.79). The
investigated the role of cognitive demands majority of respondents are women (82%)
in burnout development or among and 73.5% stated that they are married.
healthcare professionals. Thus, we address Table 1 offers details about sample cha-
this literature gap by testing the role of racteristics.
cognitive demands in burnout development
among healthcare professionals. Second,
we aim to test not only the mediational role Measures
of negative WHI between job demands and
burnout relation, but also if this relation is Burnout was measured by the Maslach
sensitive to socio-demographic and orga- Burnout Inventory – General Survey (MBI-
nisational factors, such as age, number of GS) (Schaufeli et al., 1996). The items of
children under care, and medical speciality. the questionnaire are grouped into three
Preceding studies controlled for other scales which describe work attitudes in
psychosocial factors, such as age or ne- general, with no emphasise on social
gative affectivity (Montgomery, Pana- relations. Exhaustion scale includes five
gopoulou and Benos, 2006), but not for items, such as “I feel burned out from my
specific work and family characteristics work”. Cynicism consists of four items
such as the number of children under care (e.g., “I have become less interested in my
or medical speciality. work since I started this job”), while the
remaining six items compose the
Method professional efficacy scale (e.g., “I feel
confident that I am effective at getting
Sample and procedure things done”). All items are scored on a
seven-point Likert scale ranging from zero
The study was conducted in April 2012 (“never”) to six (“every day”).
in a large emergency county hospital from
90 Mara Bria, Florina Spânu, Adriana Băban, Dan L. Dumitraşcu, Burnout among Romanian...
Job demands (workload, emotional, and interference was a first order factor.
cognitive) were measured with the Burnout was indicated by its three burnout
corresponding three scales from the dimensions (exhaustion, cynicism, and
Questionnaire on the Experience and professional efficacy). Job demands were
Evaluation of Work (QEEW) (Van represented by workload, emotional, and
Veldhoven et al., 2002). The scales are cognitive demands. The fit of the model to
framed as statements about work charac- the data was assessed based on the values
teristics and responses are given on a four- of the following fit indices: root mean
point frequency scale. Workload scale con- square error of approximation (RMSEA)
sists of 11 items (e.g., “Do you have to (Steiger and Lind, 1980), the comparative
work very fast?”), while both emotional fit index (CFI) (Bentler, 1990), Goodness-
demands scale (e.g., “Do you have contact of-Fit Index (GFI), and Normed fit Index
with difficult clients or patients in your (NFI) (Bentler and Bonnet, 1980). For CFI,
work?”) and cognitive demands scale (e.g., GFI, and NFI, values higher that 0.90
“Do you have to remember many things in indicate a good fit of the data to the model
your work?”) consist of seven items. and values higher than 0.95 are considered
The negative interference of work upon excellent fit. While the majority of re-
private life was measured with the corres- searchers admit that RMSEA values up to
ponding scale from the Survey Work Home 0.08 signal a reasonable fit (Byrne, 2010),
Interaction Nijmegen (SWING) (Geurts et others accept values up to 0.10 (MacCallum,
al., 2005). The eight items of the scale are Browne and Sugawara, 1996).
measured on a 4-point frequency scale To test for the mediating effect in the
(e.g., “You have to work so hard that you model we used Bootstrapping analysis, as
do not have time for any of your hobbies”). recommended by Kenny (2012).
Bootstrapping was performed with a 95% bias-
corrected interval confidence with 2,000 trials.
Data analyses We also tested through multigroup
analyses if the tested model is invariant
Our hypotheses were tested through across age, number of children under care,
structural equation modeling (Byrne, 2010) and medical speciality, in accordance with
with AMOS 18.0 software (Arbuckle, Byrne’s recommendations (Byrne, 2010).
2007). We used the maximum likelihood The invariance procedure involves testing
estimation procedure to confirm the and comparing different models that
hypothesised model. Burnout and job imposed successive restrictions on model
demands were identified in the model as parameters. Five structural models with
second order factors, while work-home increasing constraints were subsequently
Sociologie Românească, volumul XI, Nr. 3, 2013, pp. 85-98 91
fitted to the data. First, all the parameters Tabachnick and Fidell (2007), for large
were freely estimated across all sub-samples, databases with few missing cases (as it is
meaning that all parameters were allowed to our case) almost any procedure for
differ in each sub-sample. Second, measu- replacing missing data will offer the same
rement weights (meaning factor loadings) results. We opted for the linear trend at
were constrained to be equal across sub- point method. Descriptive statistics showed
samples. Third, structural weights (meaning that professional efficacy (-2.16) and
the causal paths) were added to be constra- cognitive demands (-1.83) scales have
ined across sub-samples, and then, structural slightly negative skewed distributions
covariances and structural residuals were because of univariate outliers. We opted for
constrained to be equal across sub-samples. logarithmic transformation of variables
Multigroup invariance is evidenced through which produced near normal distributed
two indices: ∆CFI and ∆χ² (∆df). The diffe- variables. Table 2 displays the means,
rence between the CFI of the unconstrained standard deviations, internal consistency,
model and each of the following models and correlation coefficients for all the
should be less than .01, while ∆χ² (∆df) scales included in the analysis after the
should not be significant (Byrne, 2010). transformation of variables. Negative
According to Cheung and Rensvold (2002) work–home interference is significantly
recommendations we used change in CFI to correlated with all burnout and job
evaluate models’ invariance. Change in CFI demands dimensions. Exhaustion is signi-
was chosen over change in χ² (df) because χ² ficantly correlated with all job demands
is highly sensitive to sample size and number dimensions, cynicism with perceived
of constraints (Brannick, 1995; Kelloway, workload and emotional demands, and
1995). professional efficacy only with cognitive
demands. We aimed to test also the relation
Results of average weekly work hours and the
estimated number of daily patients with
burnout. As the two mentioned variables
Descriptive statistics
are not correlated with burnout, we
Analysis of missing values indicated excluded them from the structural equation
that all the items have between 0 and 4.4% analyses. Thus, our hypothesis 1.b. is not
of incomplete cases. According to confirmed.
Table 2: Means (M), standard deviations (SD), Pearson correlations, and α Cronbach for
job demands (workload, emotional demands, and cognitive demands), burnout (exhaustion,
cynicism, and professional efficacy), and negative WHI of the transformed data; N = 327
M SD α 1 2 3 4 5 6 7 8
1. Exhaustion 0.48 0.23 .89
2. Cynicism 0.26 0.23 .71 .33**
3. P. efficacy 1.68 1.44 .63 -.14** -.25**
4. Av. work
1.65 0.18 -- .02 .01 .01
hours
5. Daily patients 1.19 0.29 -- .15** .03 .06 -.03
6. Workload 1.79 0.14 .83 .68** .18** -.02 -.03 .14**
7. Emotional D. 1.69 0.22 .79 .50** .13** -.01 -.00 .11* .63**
8. Cognitive D. 2.27 0.53 .54 .26** .00 .19** .07 -.00 .41** .32**
9. Negative
0.30 0.15 .91 .61** .27** -.23** -.01 .04 .59** .50** 17**
WHI
Note: P. efficacy, professional efficacy; Av. work hours, average work hours; Emotional D.,
emotional demands; Cognitive D., cognitive demands. **p < .01; *p < .05
92 Mara Bria, Florina Spânu, Adriana Băban, Dan L. Dumitraşcu, Burnout among Romanian...
Table 3: Testing the equality of the factor loadings and the paths between the latent factors
of the hypothesised model for age (up to 35 years, between 36 and 45 years, and over 46
years), number of children under care (no children versus having children), and medical
speciality (medical versus surgical); N = 327
factor for burnout among our sample of national (healthcare system) level might
healthcare professionals, as they are posi- reduce the risk of burnout development and
tively associated with exhaustion and negative spillover of occupational role on
professional efficacy. Cognitive demands healthcare professionals’ private life
boost professional efficacy, as healthcare through preventing job overload. One way
professionals perceive to be more pro- is by developing healthcare services in the
fessionally efficient the more cognitively rural areas – by offering stimulating
challenging their job is. Those results offer compensations and adequately equipped
support for the conceptualisation of clinics – and, thus, taking the pressure off
professional efficacy as a distinct burnout county hospitals. The large discrepancies in
dimension. More precisely, previous stu- the geographical distribution of healthcare
dies suggested that professional efficacy services, with the majority clustering in the
develops separately from the other two large cities and few, if any, in the rural
burnout dimensions (Bakker, Demerouti areas constrain rural patients' access to city
and Verbeke, 2004). Lee and Ashforth’s hospitals.
(1996) meta-analysis concludes that To conclude, our study emphasizes that
exhaustion and depersonalisation are more healthcare professionals’ burnout develop
strongly related to job stressors than when they are confronted with overwhel-
diminished personal accomplishment. ming job demands, but especially when
Other studies found that professional professional role negatively spills over the
efficacy partially overlaps with personality personal life. The results highlight that
constructs or self-efficacy (Swider and there are two mechanisms through which
Zimmerman, 2010), which led researchers the occupational context impacts on
to the conclusion that professional efficacy healthcare professionals’ well-being. First,
is rather a personality than a burnout data confirmed that job demands are strong
dimension, with exhaustion and cynicism burnout antecedents, and second, we
as the core burnout dimensions. pointed out the impact job demands may
The present results brought evidence for have on burnout, by negatively influencing
models’ invariance across age, medical the personal life.
speciality, and number of children under care. Although our research suggests a causal
Contrary to previous results which pointed relation between the studied variables,
out that parental status might favour work– further longitudinal studies should be
family conflict especially among women conducted for a firm confirmation. Results
(e.g., Grzywacz and Marks, 2000), we found should be viewed with caution due to self-
no evidence for the moderating role of report measures. Diary studies or objective
parental status in the relation between job measures might bring complementary
demands and negative WHC. Previous information. Also, the focus of the present
studies suggested there is a gender bias in research was to investigate the role of
work–family interaction (Ádám, Györffy and occupational factors in burnout deve-
Susánszky, 2008). As our sample is pre- lopment, thus future studies might extend
dominantly composed of female professional, our results and investigate the role of other
we could not verify if the tested model is factors, such as job commitment. We did
sensitive to gender differences. not investigate if the actual respondents
The current results have implications in differ from the ones that did not answered,
designing interventions focused on both but we estimate there are no significant
reducing and preventing burnout in differences. A large proportion of the
Romanian healthcare professionals. Deci- unfilled questionnaires are due to sick
sion makers at both local (hospital) and leaves, holiday leaves or shift changes.
Sociologie Românească, volumul XI, Nr. 3, 2013, pp. 85-98 95
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