Documente Academic
Documente Profesional
Documente Cultură
Francisco B. Bautista
(Authors)
Ebenezer R. Bonbon
(Research Assistant)
College of Communication
A concept paper presented to the Asian Congress for Media and Communication
Abstract
Based on the theoretical framework of Media Credibility Theory, this study will explore
College student’s perception of the media credibility about the 2010 Presidential Election.
Respondents will evaluate the credibility of newspapers, television news, radio news and online
news using a variation of Gaziano and McGrath’s 12-item Likert-type news credibility scale. A
from eight colleges in Metro Manila (2 Colleges per HEI’s). For every item in the credibility
scale, there are five numbers; the larger the number chosen by the respondents for each medium
and media credibility component, the higher is the perception of credibility. To explore
predictors influencing mass media credibility perception, the researchers will carry out five
communication, media use, media reliance as independent variables, and mass media credibility
as dependent variable. The researchers will employ a Bivariate analysis to examine sub-group
comparisons and correlations; Pearson’s r correlation coefficient and Chi-square test with 0.05 as
the alpha level. This undertaking will have practical significance to the education sector, for it
recognizes the role of media and communication as oil to learning; imperative in filling the
empty spaces in education and media literacy. It will be beneficial to the political and electoral
process, if media credibility will be found to exist in greater heights, important is to ensure that
media portrayal of the political arena is true to the very inch, empowering the public to
libraries, bookstores, and social networks—abounds with information resources that need to be
evaluated for both their usefulness and their likely level of accuracy. As people gain access to a
wider variety of information resources, they face greater uncertainty regarding who and what can
be believed and, indeed, who or what is responsible for the information they encounter.
Moreover, they have to develop new skills and strategies for determining how to assess the
news reporters, and librarians. Today, quality control mechanisms are evolving in such a way
that a vast amount of information accessed through a wide variety of systems and resources is
out of date, incomplete, poorly organized, or simply inaccurate (Janes & Rosenfeld, 1996).
Credibility has been examined across a number of fields ranging from communication,
efforts in human-computer interaction (HCI). Each field has examined the construct and its
practical significance using fundamentally different approaches, goals, and presuppositions, all
of which results in conflicting views of credibility and its effects. The notion of credibility has
been discussed at least since Aristotle’s examination of ethos and his observations of speakers’
A landmark among these efforts was the work of Hovland and colleagues (Hovland, Jannis, &
Kelley, 1953; Hovland & Weiss, 1951), who focused on the influence of various characteristics
of a source on a recipient’s message acceptance. This work was followed by decades of interest
in the relative credibility of media involving comparisons between newspapers, radio, television,
and the Internet (e.g., Meyer, 1974; Newhagen & Nass, 1989; Slater & Rouner, 1996; West,
1994). Communication researchers have tended to focus on sources and media, viewing
especially Media Credibility Research has received much attention from many mass
Countries, it was not until 1990’s that media credibility drew some attention from
communication scholars and practitioners in journalism. As Wang & Zhang (2004) point out, the
concept of Credibility is rather blurry in the very few documents on credibility research and there
are many shortcomings in existing research, such as the unscientific design and method in the
and so on. In fact, it is extremely critical for Filipino journalism and communication scholars to
keep a keen eye on media credibility nowadays. As is known to us all, the effect of mass
media are supposed to play an important role in individuals’ political, economic and cultural life.
Schweiger (1998) pointed out that credibility becomes an important heuristic for content
selection at a time of information overload. Credibility may also influence the journalistic and
commercial success of a medium (Schweiger, 2000). Online news industry observers and
newspaper editors have expressed similar concerns over credibility, believability, ethical lapses,
newsgathering techniques, and news presentation (Lasica, 2001; Arant & Anderson, 2000).
The number of adults using the Internet to find and read news online is consistently on
the rise. One national study by the Pew Research Center reported that weekly use of online news
tripled from 11 million to 36 million people in the United States between 1996 and 1998, which
the center called astonishing (Pew Research Center, 1998). Other studies have shown similar
growth in use of the Internet, the World Wide Web, and other online information resources (for
example, see Jupiter Media Metrix, 2001; Nielsen Media Research, 1999).
Because of privacy issues, content accuracy, reliability, and other related concerns, some
observers have predicted a troubled future for online news. Johnson and Kaye (1998) reminded
us that one of the basic characteristics of the Internet, its potential free access to everybody to
upload information without much scrutiny, might affect the credibility of the medium as a source
of information. Flanagin and Metzger (2000) noted that while newspapers, books, and television
undergo a process of information verification before they reach the public, Internet sites do not
always use such measures. The lack of editorial and gatekeeping rules similar to those in the
traditional print and broadcast news media is central to the problem. This, of course, is likely to
increase the importance of branded online news sites such as CNN.com and perhaps emphasize
the value of the so-called “halo effect” of an existing print or television news organization to its
online equivalent (such as Time magazine and its Web counterpart, Time Online).
Furthermore, two empirical studies on media credibility in urban area in mainland China
conducted respectively by Liao et al. (2005) and Zhang (2005) found that mass media credibility
was relatively low. Liao et al. (2005) hence suggested that this phenomenon would restrict the
Under the great background of three rural questions, that is rural economy, rural development
and rural demography gradually becoming the focus of Chinese’s social life and public agenda,
and at the same time, considering the absence of empirical document on mass media credibility
research in rural China, the current study is to empirically examine the perceived credibility and
In the Philippines, the mass media's (TV, radio and the press) manner of coverage has
contributed greatly to the image of the election campaign (Gonzalez, 2007). Newer modes of
registration and information campaign drives were done to invite people, especially the first-time
announced that the newly registered voters totaled 3.8 million for the 2010 elections
(FirstTimeVotersProject, 2009). Large media outfits like ABS-CBN and GMA organized their
own advocacy promotions, mainly to inform the public about what to expect in 2010.
However, it was apparent according to critiques that media focus on the candidates’
personality traits, charisma, sensational statements, standings, and the trends based on informal
and formal surveys. Platforms and their specific positions on social issues are overshadows with
The main reason for the inadequate media coverage is the commercialization of the
media which makes it urgent for outfits alike to rate and make profit out of it. This
commercialization “has resulted in a strong tendency to pander to the taste of the public for
controversy, scandal, entertainment and sensational news” (Gonzalez, 2007). And because of this
inadequacy, the public receive substandard viewing experience which adds up to their poor
The new media (internet) also has gone a long way in increasing electoral awareness of
the Filipinos. The scope of communication technology in the Philippines suggests that internet
access in the Philippines is limited to urban/metro areas. About 28% of 35M Philippine urban
population have accessed the internet based on AC Nielsen-Yahoo (2009) survey, which can be a
factor why candidates having online presence lead the current surveys.
The Internet already established itself as a source of news coverage, fact checking and
criticism of the candidates, their surrogates and of the mainstream media. Both established
Internet web sites and "the ever-growing army of bloggers" were major players in the campaign
and have continued to be a significant presence in the media landscape since the election (Smith,
2005).
Nonetheless, the unfaltering trust of the people to the new and old media constitutes a
gross breach of belief with the reader/viewer, who expects unbiased and fair news coverage
during elections. It compromises its independent position for the sake of commercial interests.
When people are losing faith in the democratic institutions of the country, the media is said to
accelerate the degeneration. And it is expected to play a role in restoring people's confidence in
democracy.
The purpose of this study is to investigate the similarities and differences of the College
students’ perceptions of the credibility of traditional news media delivery systems newspapers,
radio and television news and the credibility of Web-based online news towards covering
Election related-news in the 2010 Presidential Election. Specifically, this paper investigates news
credibility in an attempt to determine the components of news credibility across traditional and
Theoretical Framework
credibility, and message credibility, reflecting the fact that assessments of these objects differ
(Kiousis, 2001). At the same time, however, credibility assessments of sources and messages are
fundamentally interlinked and influence one another (Slater & Rouner, 1996)—that is, credible
sources are seen as likely to produce credible messages, and credible messages are seen as likely
to have originated from credible sources (Fragale & Heath, 2004). The extent to which source
and media credibility assessments are interlinked, however, is less clear, perhaps in part because
unclear, for example, if credible media are seen as more likely to introduce credible sources or if
credible sources are seen as more likely to communicate via credible media.
For several decades, probably the best-known and most-employed media credibility
comparison item was that used by Roper Research Associates for the Television Information
Office: “If you got conflicting or different reports of the same news story from radio, television,
magazines, and newspaper, which of the four versions would you be most inclined to believe?”
(Roper, 1985). This question was aimed at discovering perceptions of the relative credibility of
different news media. More recently, comparisons between the Web and traditional media have
what it says to be believable beyond any proof of its contentions (West, 1994). It refers to the
By tradition, credibility has two key components: trustworthiness and expertise, which
both have objective and subjective components. Trustworthiness was based more on subjective
factors, but can include objective measurements such as established reliability. Expertise can be
similarly subjectively perceived, but also includes relatively objective characteristics of the
source or message, which, for example, may be credentials, certification or information quality.
Secondary components of credibility include source dynamism, charisma and physical
attractiveness.
Scientific credibility has been defined as the extent to which science in general is
recognized as a source of reliable information about the world. (Bocking, Stephen 2004). The
term has also been applied more narrowly, as an assessment of the credibility of the work of an
individual scientist or a field of research. The general public can give a great deal of weight to
perceptions of scientific authority in their decisions on controversial issues that involve scientific
credibility, credibility perception, credibility assessment, and so on. Historically, the research on
credibility is commonly divided into two principle domains: source credibility and
communicator characteristics can influence the processing of messages of receivers, where the
or world leader. Channel or media credibility research, on the other hand, focuses more on the
channel through which content is delivered rather than the sender or senders of that content. It is
noted that contemporary literature highlights variations in the perceived credibility attributed to
different media channels and factors that lead to these variations (Kiousis, 2001).
The inquiry concerning on the insight of media credibility has been a persistent issue in
the communication scholarship since the mid-20th Century, wherein the conceptualization and
measurement of credibility has been a continuing concern of research. The Gaziano & McGrath
(1986) credibility scale shall be used in this study, being one of the most popular frameworks of
the credibility theories. The two known scholars claimed that newspaper credibility comprised
Gaziano and McGrath (1986) introduced twelve dimensions of newspaper and television
news credibility. They included fairness, bias, completeness, accuracy, respect for privacy, watch
for people’s interests, concern for community, separation of fact and opinion, trust, concern for
In addition, Gaziano’s (1987) analysis of four major credibility studies found twelve
covering up facts; trustworthiness and reliability; being unbiased, balance of coverage, fairness,
stories; overall evaluations of how well media perform; confidence in media institutions,
comparisons of media with other institutions; independence of media from special interests,
of news media to government; honesty and ethical standards; and professionalism, training of
Gaziano noted that these measures had also been used in studies by Hovland and Weiss
(1951), Meyer (1988), and others. Gaziano and McGrath observed that media credibility is
comprised of fairness, (un)bias, telling the whole story, accuracy, respect for privacy, watching
out after peoples interest, concern for community well-being, separation of fact and opinion,
trustworthiness, concern for public interest, factuality, and reporter training level (Rubin,
Moreover, the researchers will use the Judgment of Information Quality and Cognitive
Authority by Taylor. Research on judgment and decision making suggests a useful framework
for understanding the nature of judgment of information in the course of information retrieval
interaction processes.
According to Rachlin (1989), “a judgment is always a guide for making a decision, which
leads to a choice, which then produces an outcome”. In other words, a judgment is always a stage
in a wider decision process in which a choice is eventually made and an outcome is experienced.
A judgment itself is incomplete, and it needs decisions, choices, and outcomes to form a
complete process. In this process, the judgment and decision is made internally, but choice is
actual behavior that can be directly observed. This leads to the notion that when a person makes
a judgment and he/she makes choices based on it, there exist good criteria by which the
judgment is determined.
Decision making is often modeled as an adaptive process which can partitioned into
subprocesses as follows (Huber, 1989; Rachlin, 1987). The decision process starts with an initial
situation in which the decision maker is confronted with a set of alternatives. There is a desired
goal situation (goal state) in which exactly one alternative has been chosen. Here the
representations of the alternatives are compared. The final stage of the decision process is the
conversion of a decision into a choice. Since a theorist cannot see directly into the mind of
another person, that person’s actual choice behavior in a given situation constitutes a clue as to
In this theory, users are considered as active seekers of information who engage in a wide
modifying, creating, disseminating, and using the information (Belkin, 1993; Belkin, 1996). In
all these activities, they look for information of potential interest, making judgments about the
usefulness or interest of information by engaging with it, and interpreting the information. The
basic premise of this study is that making judgments of quality and authority about information
is a central process of people’s information seeking. When people make decisions to accept or
reject specific information items, they base their judgments on whether those items are relevant
or not.
Conceptual Framework
To further explain the theories utilized by the research team, concepts were considered
and applied to meet the objectives of this research undertaking. Primarily, this study is
concerned with the analysis of similarities and differences that can be found in the credibility
dimensions of newspapers, television news, radio and online news in covering the 2010
presidential elections. All the ideas from the theories, when enveloped in a system can allow for
a succinct explanation why such framework best fitted to make the variables come together in a
systematically-arranged fashion.
As derived from the Media Credibility Theory, the framework of the study shall be
consisted of the following, the Media Use, Media Reliance, the Demographic Variables, the
The Media Use will determine the use of habits of the respondents across four news
The Media Reliance will determine the rate of the reliance of the participants on media
according to the study. In this study, the researchers will take media as a whole on which the
Filipino Youth rely. It is the reason why it is interesting to identify if the youth relies in the
media for it will substantiate the analysis that is being drawn upon the inference of media
credibility.
individual’s media use. Furthermore, the “individual media dependency” approach stresses the
relationship individuals develop with mass media that in turn predict media use. This approach
also proposes that the more satisfaction an individual obtains from a specific mass media, the
heavier an individual will depend on the media. Enlightened by “individual media dependency”
approach, the researchers deem that College Students’ mass media use amount of interpersonal
The Demographic Variables in the study shall be composed of the collected Age, Gender,
Marital Status, Family Income, and Education which is divided into four sub-variables, which
will be the Private Sectarian, Private Non-Sectarian, Public State and the Public Local
Universities / Colleges as it will affect an individual from the Filipino Youth specifically, on
their media use, reliance and the credibility of the aforementioned as a whole in this study.
The model, presented in Figure 1, synthesizes theoretical issues related to the following
research areas: a) judgment and decision making process in general; b) relevance judgment in
information retrieval; c) judgment of information quality and cognitive authority. It suggests that
judgment of information quality and cognitive authority can be considered as a central process of
information retrieval interaction which is taking place between the user and information objects
in the media environment culture. This model further suggests that judgment of information
It also indicates that, from the user’s side, the judgment is determined by such factors as
the demographic characteristics, media use, media reliance and interpersonal communication.
The user obtains knowledge in two different ways: one from first-hand experience and the other
from what we have second-hand (Wilson, 1983). Considering information objects, factors such
as presentation, source, content, and format could influence the user’s judgment of quality and
authority that the media inculcates (Rieh & Belkin, 1998). This model also suggests that there
are two kinds of judgment: predictive judgment and evaluative judgments (Hogarth, 1987).
Predictive judgments guide a decision about what kinds of action the user is going to take given
multiple choices (alternatives). As a result of this judgment, media induce selective news
preferences to the user. When the user gauge at the news, another kind of judgment: evaluative
judgment is made. This evaluative judgment will be affected by own preferences of the user.
From this point, iteration will occur. When the media presents selective news or information, the
predictive judgment of the user will ensue, this may result into: full selection and reliance and/or
the partial selection and reliance through filtering (the user will select a medium where he/she
perceived more credibility and, the user will filter news information from the medium). All these
predictors during the Judgment Interaction of the users will constitute the basis for the
This study investigates the credibility of news across traditional and online media
towards covering 2010 Presidential Election Related-News. It examines the dimensions of news
Credibility research comparing the Internet to traditional news sources has not been
conclusive or consistent (Flanagin & Metzger, 2000). Research about print newspapers and
online newspapers suggests additional, perhaps new, dimensions may exist. For example, print
newspapers are regarded as a serious news medium. Newspapers, after all, by their very name
are committed to news. Television news, by contrast, is regarded as less serious because the
medium of television is not primarily associated with news and credibility studies have shown
television credibility to be more based on individual on-air personalities such as news anchors
than the news organization or station (Newhagen & Nass, 1987). Television news is often
viewed as an addendum to the entertainment medium. Similarly, the Internet and the Web are not
solely devoted to news. Thus, the entertainment dimension must be considered when print and
online newspapers are compared. Furthermore, other predictors such as demographics, media
use, media reliance, interpersonal communication, and type of HEIs will use to measure,
compare and contrast the absolute media credibility of traditional and online news media towards
1. To determine the demographic profile of the students and examine each demographics
a. Sex
b. Age
d. Education
e. Political affiliation
2. To examine the correlation between the type of institutions and the student’s perception
on media credibility:
a. State
b. Local
c. Private Sectarian
d. Private non-sectarian
environment and examine the correlation between interpersonal communication and the
4. To determine the use of habits of the respondents across news media and examine the
correlation between media use and the student’s perception on media credibility.
5. To know the media reliance of the respondents across news media and examine the
correlation between media use and the student’s perception on media credibility.
6. To determine the similarities and differences that can be found in the credibility
dimensions of newspapers, television news, radio and online news in covering the 2010
presidential elections through a news credibility scale adopted from Gaziano and Mc
Grath.
Hypotheses
From the Theoretical and Conceptual Framework that was presented, the researchers
H1: The College students’ mass media use will affect media credibility perception of the
H2: The College students’ mass media reliance will affect media credibility perception of
H3: The College students’ interpersonal communication will affect media credibility
H4: The College students’ mass media use will affect his/her media reliance.
H5: The College students’ interpersonal communication will affect his/her mass media
use.
H6: The College students’ (sex, age, family monthly income, political affiliation, and
H7: The College students’ (sex, age, family monthly income, political affiliation, and
H8: The College students’ (sex, age, family monthly income, political affiliation, and
type of HEI’s) will affect the respondents’ media credibility perception of the 2010
Presidential Elections.
Media use
This study specially examines the amount of usage of and content preference with the
mass media by selected College students. The researchers will ask respondents about their time
spent on different mass media (e.g., TV, newspaper, radio and internet) per week and their
preference with different mass media content (e.g., news, information and entertainment). It is
noted that the variable content preference is a nominal variable. Particularly, if an individual
spends more time on entertainment content than on news and information content, code it as 0; if
not, code it as 1. Important to understanding people’s evaluation of media credibility are factors
affecting audience perception of media coverage. In particular, media use is one variable that has
attracted considerable attention as a predictor for understanding perceived media credibility (Lo
et al., 2003). Traditionally, studies (e.g., Shaw, 1973; Westley, & Severin, 1964) have concluded
that the more time people spent on a medium, the more credibility they gave to it. Conversely,
however, Rimmer and Weaver (1987) did not find a strong correlation between media use and
media credibility. These studies suggest that the association between media use and media
Gender
In addition to media use, gender frequently has been considered as a variable which may
influence people’s evaluation of media credibility. Some early works established that males
tended to believe newspapers more so than TV news, whereas females trusted the TV more so
than newspapers (Abel, & Wirth, 1977; Westley, & Severin, 1964). However, Mulder (1980)
indicated that males believed TV news more than other media, and females rated newspapers
more credible than other media. Similar to the conflicting evidence of the relationship between
time use and perceived media credibility, findings considering gender differences are often
contradictory.
Party Affiliation
Regarding the relationship between party affiliation and perceived media credibility,
some studies conducted in the U.S. (e.g., Westley, & Severin, 1964; Peterson, Kozmetsky, &
Cunnungham, 1982; Johnson, 1993) reported that respondents’ party affiliation might affect their
perception of media credibility. A nationwide study conducted in Taiwan, when the Kuomintang
(KMT) was the ruling party, found that respondents affiliated to the KMT were more likely to
feel that both TV and newspapers have higher credibility (Lo, & Chen, 1993) than other media.
After the shift of political power from the KMT to the Democratic Progressive Party (DPP) in
2000, however, studies (Lo et al., 2003) indicated that party affiliation was no longer a predictor
of perceived credibility of newspapers, magazines, radio, and the Internet. Only respondents who
were supportive to the KMT would give TV election news higher credibility (Lo et al., 2003). In
this study, the researchers will examine this issue within the specific context of the 2010
Presidential Election to determine how survey respondents will evaluate the credibility of media
(e.g., TV, newspapers, magazines, radio, and Internet) regarding election-related news. To
determine which factors may be associated with perceived media credibility, the researchers will
compare the relationship between media use, gender, and political party affiliation with absolute
credibility of media.
Interpersonal communication
discussion. Respondents were asked to assess their level of communication with the following
persons: (a) family members, (b) relatives, friends and acquaintance, (c) people in the same
Media reliance
In this research, the respondents in the study were required to indicate their agreement or
disagreement with the following item: On average, how long do you not use mass media (e.g.,
TV, newspaper, radio and magazine), thus you may feel something absent from your everyday
life?
Media credibility
measures generally lead to diverse outcomes (Gaziano & McGrath, 1986). The researchers
adopted the 12 dimensions of media credibility by Gaziano and Mc. Grath. Respondents were
asked to indicate their agreement or disagreement with the three items on five-point Likert scales
quest to understand media credibility. Bivariate and multivariate approaches have been used,
including regression analysis (Mulder, 1980; Mulder, 1981) and factor analysis. While many
have used traditional data-collection methods such as telephone surveys and laboratory and field
experiments, new technologies such as online surveys and other experiments are beginning to be
used as well (Johnson & Kaye, 1998; Sundar, 1998). Online surveys using electronic mail and
the Web, however, have unresolved methodological issues such as low response rates, self-
selection bias, and access (Couper, Traugott & Lamias, 2001; Schaeffer & Dillman, 1998).
Infante (1980) used three dimensions to measure source credibility. These were
news credibility. They included fairness, bias, completeness, accuracy, respect for privacy, watch
for peoples interests, concern for community, separation of fact and opinion, trust, concern for
public interest, factual, and level of training. Furthermore, Gazianos (1987) analysis of four
performance, such as invasion of privacy, covering up stories; overall evaluations of how well
media perform; confidence in media institutions, comparisons of media with other institutions;
ethical standards; and professionalism, training of people in the media. Gaziano noted that these
measures had also been used in studies by Hovland and Weiss (1951), Meyer (1988), and others.
Gaziano and McGrath observed that media credibility is comprised of fairness, (un)bias, telling
the whole story, accuracy, respect for privacy, watching out after peoples interest, concern for
community well-being, separation of fact and opinion, trustworthiness, concern for public
interest, factuality, and reporter training level (Rubin, Palmgreen, & Sypher, 1994, p. 234). In
this study, the researchers will utilize the 12 dimensions of news credibility scale to examine the
similarities and differences that can be found in the credibility dimensions of newspapers,
television news, radio and online news in covering the 2010 presidential elections
Significance of the Study
The research entitled “The Present Situation and Analysis of Mass Media Use and
Media Credibility: College Students’ Perception of the Media Credibility about Election-
Related News during the 2010 Presidential Election” will be pursued by the researchers in order
media credibility of news about the Philippine 2010 presidential elections, and to determine the
correlation between media credibility and other variables. This undertaking will have practical
significance to the education sector, for it recognizes the role of media and communication as oil
to learning. Knowing the perception of the college students on media credibility is important in
Also, the study will be beneficial to the political and electoral process of the study. If
media credibility will be found to exist in greater heights, important is to ensure that media
portrayal of the political arena is true to the very inch and empowering the public to participate
The study to be pursued will focus on the objective of the study, which is to determine
the existence of a correlational direction among the surrounding variables in the said
phenomenon.
The scope of the study will revolve first on identifying profiles of the respondents who
will give their views about the phenomenon. The study will employ a highly quantitative design
which is solely based on a scientific positivist approach where hard data are construed to verify
an existence.
The study will be limited inasmuch as there will be only two representative institutions
per HEI type. It is also limited to college students in Metropolitan Manila thus; there are no
assumptions about the totality of the perception on media credibility in the whole country.
Literature Review
Media Credibility
The question relating to perceptions of media credibility has been a recurring issue in
mass communication scholarship since the mid-20th Century. While Hovland and Weiss's
seminal work on this issue (1951) concentrated on dimensions of source credibility, more
(Rimmer & Weaver, 1987). Westley and Severin (1964) are credited with conducting the first
comprehensive analysis of news credibility across media outlets. In their classic study, the
authors noted that certain demographic variables (such as age, education, and gender) mediate
people's perceptions of news credibility. Several analysts indicated that television news was
more credible than newspapers (Carter & Greenberg, 1965; Lemert, 1970; Gaziano & McGrath,
1986). Other researchers have traditionally related credibility perceptions to media political and
how often one relies on it (Wanta & Yu-Wei Hu, 1994) with relationships proving stronger for
reliance measures than general use ones (Gaziano & McGrath, 1986). It has also been suggested
that people judge their preferred medium as the most credible, with television gaining the highest
ranking (ASNE, 1985). Research findings suggest that those who are older, wealthier, and better
educated are least likely to view media as credible, while males judge media as less credible than
Since the mid-1990s, with the proliferation of new media, credibility research has been
broadened to include audience perceptions of Internet-based news. Johnson and Kaye (1998)
note that the Internet, with its potential free access features, might affect the credibility of the
medium as a source of information. Flanagin and Metzger (2000) pointed out that while
newspapers, books, and television undergo a process of information verification before they
reach the public, Internet sites do not always use such measures. Abdallah et al. (2002) analyzed
news credibility components for a range of US newspaper, television, and online sites and found
similarities in how each medium was perceived. The study revealed some fundamental
differences as respondents evaluated newspaper and television news credibility more similarly
While traditional news sources and their online counterparts are subject to both
professional and social pressures to provide accurate and unbiased information, such constraints
do not exist for the Internet. In their study, Flanagin and Metzger (2000) compared perceptions
of Internet information credibility to other media. They concluded that the Internet was as
credible as television, radio, and magazines, but not newspapers. They found that credibility
varied by medium and types of information sought by audiences, such as news and
Internet studies also suggest that how credible people judge the medium to be depends on
how often they use it. Johnson and Kaye (1998) found that reliance on the Web for political
information was correlated with how credible they judged online newspapers, newsmagazines,
online candidate literature, and issue-oriented sources. However, hours per week on the Web and
on political sites in particular, as well as the number of times the Web has been accessed, were
unrelated to media credibility. Similarly, the Pew Research Center found that while 55% of
Americans in general rated the Internet as accurate as traditional media, 69% of Internet users
There is a growing body of studies pertaining to media credibility in America, China and
Taiwan, most of which are related to the measurement of media credibility, audience perception
of media credibility (e.g., Lo, & Chen, 1993; Lo, Lin, Niu, & Tsai, 2003; Lu, 1992; Yeh, 1999)
and people’s evaluation of election news accuracy, fairness (e.g., Lo, & Huang, 2000) or
credibility (e.g., Lo et al., 2003). For decades, communication researchers have explored the
perceived credibility of the media, as well as interpersonal channels. Hovland and Weiss (1951)
expertise. Later scholars identified, through such techniques as factor analysis, underlying
source credibility came from the Roper Organization (1979), which sought to measure relative
credibility among different sources by asking: “If you got conflicting or different reports of the
same news story from radio, TV, magazines, and newspapers, which of the four versions would
you be the most inclined to believe: the one on radio, TV, magazines, or newspapers?” Although
easy for respondents to answer, one criticism has been that it did not offer a “cognitive reference
point” to judge media credibility and thus could not sufficiently measure the absolute credibility
of the source (Lo et al., 2003). Thus, in recent decades there have been various efforts to expand
this into a multi-dimensional scale of credibility (Meyer, 1988) to elicit respondents’ evaluation
of media credibility based on coverage of specific topics, such as local news (Abel, & With,
1977) or local/national news (Gantz, 1981). The multi-dimensional scale for measurement of
credibility (which includes two dimensions: “social concern” and “credibility of report”) was
developed by Meyer (1988), and was derived from the semantic differential scale adopted by
Election in the Philippines serves as the stadium where the rich and the famous compete
for political power. The most notable families contest national and provincial offices while
families of lesser wealth compete for local offices. In the barangays or villages, where most
people are equally of the same economic status, election gives good standing in the local political
scene but no real power or money (http://countrystudies.us/philippines/86.htm, Retrieved 28
December, 2009).
Manila proper and its suburban fringe. The National Capital Region (NCR) accounts for 14% of
the total voters in the country, while the nearby CALABARZON-MIMAROPA (Region IV) and
Central Luzon (Region III) areas share 16% and 11% respectively. The whole of Luzon
(comprising Regions I through IV, NCR and CAR) has almost half of the total electors (National
Statistics Office, 2007). Economically, wage income earners account for the 48% of the voting
population.
Voting rates have generally been high, which means that the electoral process is indeed
considered a legitimate societal exercise. The voters need to write out the names of all candidates
in longhand. Nevertheless, because of the newly chartered Republic Act No. 9369 or the
automated one. After a course of exhaustive bidding, the Commission on Elections finally
awarded the poll automation contract to Smartmatic and Total Information Management—the
Newer modes of registration and information campaign drives were done to invite
people, especially the first-time registrants to actively participate in the election. The
Commission on Elections (COMELEC) announced that the newly registered voters totaled 3.8
million for the 2010 elections (FirstTimeVotersProject, 2009). Large media outfits like ABS-
CBN and GMA organized their own advocacy promotions, mainly to inform the public about
One example is the “Bilog na Hugis Itlog" performed by the all-girl group Sexbomb
Girls. This is GMA Network’s instructional jingle demonstrating the poll automation. It has a
music video version where the dancers instruct voter education with their signature body
language (GMA News, 2009). The ABS-CBN also launched Boto Mo Ipatrol Mo (BMPM), a
movement where people have the power to report a wrongdoing of local politicians with new
technology. Reports range from the usage of public vehicles for campaigns to vote buying
(Ressa, 2009).
The mass media's (TV, radio and the press) manner of coverage has contributed greatly to
the image of the election campaign (Gonzalez, 2007). The media focus on the candidates’
personality traits, charisma, sensational statements, standings, and the trends based on informal
and formal surveys. Platforms and their specific positions on social issues are overshadows with
The main reason for the inadequate media coverage is the commercialization of the
media which makes it urgent for outfits alike to rate and make profit out of it. This
commercialization “has resulted in a strong tendency to pander to the taste of the public for
controversy, scandal, entertainment and sensational news” (Gonzalez, 2007). And because of this
inadequacy, the public receive substandard viewing experience which adds up to their poor
the Filipinos. The scope of communication technology in the Philippines suggests that internet
access in the Philippines is limited to urban/metro areas. About 28% of 35M Philippine urban
population have accessed the internet based on AC Nielsen-Yahoo (2009) survey, which can be a
factor why candidates having online presence lead the current surveys.
The Internet already established itself as a source of news coverage, fact checking and
criticism of the candidates, their surrogates and of the mainstream media. Both established
Internet web sites and "the ever-growing army of bloggers" were major players in the campaign
and have continued to be a significant presence in the media landscape since the election (Smith,
2005).
In the 2008 United States presidential elections, it can be examined that Barack Obama
“has soundly beaten John McCain because new media strategy that played a big part in this win”
(Lewin, 2008). People are steadily moving their attention to new media. Most knew that no
candidate could win the election without getting their message in front of people on their
computer, on their iPods, on their cell phones and anywhere else people listen to, read and watch
new media.
Nonetheless, the unfaltering trust of the people to the new and old media constitutes a
gross breach of belief with the reader/viewer, who expects unbiased and fair news coverage
during elections. It compromises its independent position for the sake of commercial interests.
When people are losing faith in the democratic institutions of the country, the media is said to
accelerate the degeneration. And it is expected to play a role in restoring people's confidence in
democracy.
In a study done by Gronke (2008), it was revealed that people believe in statements
iterating election security and the fight against electoral fraud. However, the respondents rated
lower on personal matters on election like, the voters’ responsibility and voters’ privilege. These
were resolved through making registration and election return information easily and
transparently available; and engaging in more aggressive public outreach to educate people about
The claim of some social scientists is that since the mass media are a major source of
political information for voters, the media can shape public opinion by bringing particular issues
to the forefront of their reporting (Arnold, 2009). The mass media set the agenda for each
political campaign, influencing the salience of attitudes toward the political issue. Later studies
established the causal direction of the effect, which showed that public opinion lagged behind
media coverage. The agenda setting function of the media has been supported by a large number
of studies.
cycle with great affect (Di Mauro, 2009). Repeated exposure over time to similar messages
makes it easy for people to accept a message as true, and more importantly, act as though they're
true, even when they 'Know' the messages are false. However, what is often overlooked is the
impact of social media to change behaviors, and the potential to use social media to impact a
The concept of the public sphere (area in social life where people can get together and
freely discuss and identify societal problems) thus describes a space of institutions and practices
between the private interests of everyday life in civil society and the realm of state power
(UCLA-GSEIS, n.d.). The public sphere thus mediates between the private and the state which
often exerts arbitrary forms of power and domination. The principles of the public sphere involve
an open discussion of all issues of general concern in which discursive argumentation was
employed to ascertain general interests and the public good. The public sphere thus presupposed
freedoms of speech and assembly, a free press, and the right to freely participate in political
The media intervenes with the public sphere through the establishment of close
relationship with politics (Meyer & Moors, 2005). Through religious booklets, radio broadcasts,
cassette tapes, television talk-shows, soap operas, and documentary film the media address
Media in the Philippines is rowdy, free and noisy, but also vulnerable to pressure and
harassment. The book "From Loren to Marimar" published by the Philippine Center for
Investigative Journalism (PCIJ) provided a thorough analysis on the political economy and
structure of media in the Philippines. It traced the nature of its power and how it became a
decisive force in the Philippine political and electoral scene. Also explained is why media
personalities "have found their way into politics and why politicians are lining up to be news
Method
Data Collection
The data to be utilized in the study will be obtained from a cross-sectional survey of eight
representative higher education institutions, that is, two HEIs per type of institution (state
study will recruit 1,600 respondents, 200 per HEI to complete the questionnaire.
The primary data of this study will be gathered through a survey questionnaire which will
serve as the main instrument in the study. The respondents will instruct to answer the
questionnaire very carefully and honestly. Thus, the evaluators assured the respondents that the
information they will supply will be treated with greatest confidentiality and anonymity.
The secondary data source will be collected from the human trails from media
organizations and communication professionals, relevant literature and studies; and electronic
materials. Similarly, internet articles and published books will also be included.
The interviewers were responsible to review completed survey questionnaires for
Sampling
The sample design adapted for this evaluation was a two – stage stratified cluster design.
At the first stage, a sample of areas were chosen, the 2 HEI’s per type of institution were used as
primary sampling units; and at the second stage, a sample of respondent within those areas is
selected, the students were used as the secondary sampling units. To select clusters, probability
proportion to size sampling (PPS) was used; size being the number of students in a cluster.
This type of probability sampling is cheaper because the researchers can select
respondents from certain areas only, or certain time – periods only. This can reduce travel and
other administrative costs. It also means that one does not need a sampling frame for the entire
population, but only for the selected clusters. Moreover, it generally increases the variability of
sample estimates above that of simple random sampling, depending on how the clusters differ
The main variable in the study is the college students’ perception of media credibility
during the news coverage of the Philippine 2010 elections. The different forms of media to be
included in the research are newspapers, television, radio, and the new media (internet). Likert
type of scale will be utilized to asses the respondents’ perception of media credibility based on
12 dimensions comprising media credibility, adopted from Gaziano and McGrath (i.e.,
Data Analysis
SPSS version will use to analyze the data from the household survey. Both descriptive
and analytical analysis will be conducted, including the production of cross – tabulations
between variables. Statistical significance was determined at the 95% level of significance.
Statistical Analyses
For every item in the credibility scale, there are five numbers (1 being “strongly
disagree” to 5 being “strongly agree”). The larger the number chosen by the respondents for each
medium and media credibility component, the higher is the perception of absolute credibility.
Also, as a part of the study’s objective, demographic data is to be gathered from the
respondents, i.e., gender, family monthly income, and political affiliation. These will form a part
of the predictors for correlation. Respondents’ interpersonal communication is the third predictor
in which they will rate their personal communication with the family members, friends, people
within the same community and other people in the society. Respondents’ media use is the fourth
predictor wherein they will rate the number of hours in a week that they spend their time in
newspapers, television, radio, and the new media. The media reliance will form the fifth
predictor.
focusing on pairs of variables at a time. For the first predictor (demographic data) and second
predictor (type of HEI’s), and third predictor (interpersonal communication), each variable will
will be utilized in this light, employing the alpha level of 0.05. This is to determine if the means
For the fourth and fifth predictors, inasmuch as the data are interval, the researchers will
utilize the Pearson’s r correlation coefficient, with 0.05 as the alpha level.
Also, a chi-square test will be utilized to determine if there are significant differences
between the average means given by the respondents in the different types of higher education
institution.
And finally, to explore predictors influencing mass media credibility perception by
College students, the researchers will carry out five multiple hierarchical regression analyses,
using demographics, type of HEIs, interpersonal communication, media use, media reliance as
five groups independent variables, and mass media credibility as dependent variable.
Appendix A
Survey Questionnaire
______________________________________________________________________________
Good day!
We, students from Bachelor in Communication Research, IV-1 at Polytechnic University of the
Philippines, College of Communication would like to invite you to take part in a survey dealing with the Perceived
Media Credibility of the 2010 Presidential Election Related-news across traditional and new media.
We would be grateful if you would take a moment to fill out this survey. We will not use any personal
information for any purpose. We just need the numbers. Everyone's answer will remain anonymous, and no one can
view the results but the researchers. Please be as honest as you feel comfortable with.
Feel free to comment and give us any further insight that you may have.
Thank you for your free time!
The Researchers
A. Demographic Characteristics
5. Why did you access to media? Rate the following reasons with one as your first preference.
___ information ___ entertainment
___ news ___ advertisements
___ others, _________________, pls. specify
6. Among the following traditional and new media, what is your most preferred channel in obtaining
news about the 2010 Presidential election?
___ Television ___ Newspaper
___ Radio ___ Internet
C. Interpersonal Communication
Please assess your level of communication with the following persons:
Very much Much Neutral Few Very Few
D. Media Reliance
1. On average, how long do you not use mass media?
___ 1 day ___ 4-5 days
___ 2-3 days ___ 6-7 days
2. Not using mass media for a day or days, do you feel something absent from your everyday life?
___ affect me very much ___ affect me few
___ affect me much ___ did not affect me
___ neutral
E. Media Credibility
Abdulla, R., Salwen M., & Garrison B. (August 9, 2002). The Credibility of Newspapers,
Television News, and Online News. Mass Communication and Society Division, Association for
Education in Journalism and Mass Communication, annual convention, Miami Beach, Fla.
Coronel, S. (1999). From Loren To Marimar. Quezon City: Philippine Center for Investigative
Journalism.
DiMauro, V. (2009). The New Symbiosis of Professional Networks: Social Media’s Impact on
Decision-Making. Retrieved December 19, 2009 from the Society for New Communications
ElectionWatch. Poll automation contract, awarded to winning bidder. Retrieved December 20,
GMA News. GMA Network unveils Sexbombs doing voter education. Retrieved December 20,
sexbombs-doing-voter-education.
Gonzalez, D.T. Elections, the media and pop culture. Retrieved December 8, 2009 from the
Gronke, P. Public Opinion and Election Reform: Valence Issues vs. Choice Issues. Retrieved
http://electionupdates.caltech.edu/?p=2653
Lewin, J. How Barack Obama Beat John McCain With New Media. Retrieved December 19,
beat-john-mccain-with-new-media/comment-page-1/.
Meyer, B; Moors, A. (2005). Religion, Media and the Public Sphere. Bloomington: Indiana
University Press.
Mingxin, L. (2006). The Present Situation and Analysis of Mass Media Use and Media
Credibility in Countryside of Mid-China: The Case of Hubei Province. China Media Research,
Ressa, M.A. ABS-CBN launches Boto Mo, I-Patrol Mo: Ako ang Simula.Retrieved November 30
boto-mo-i-patrol-mo-ako-ang-simula
Seth, A., Zhang J., & Cohen, R. (2005). A Subjective Credibility Model for Participatory Media.
Smith, T. Election 2004 and beyond: did the media fail? Retrieved December 19, 2009 from the
forum/forums/elections_did_media_fail.html
University of California at Los Angeles, Graduate School of Education and Information Studies
(n.d.). Habermas, the Public Sphere, and Democracy: A Critical Intervention. Retrieved December
USER
Judgment of IQ and CA
• Trustworthiness
• Currency MEDIA
• Bias
• Fairness CREDIBILITY
Predictive Evaluative Predictive
• Completeness in presenting
Judgment1 Judgment Judgment2
• Objectivity
• Honesty
the 2010
• Up-to-date Presidential
• Believability Election
• Balance
• Accuracy
• Timeliness
I hereby certify that the following persons are bona fide students of the Communication
Research Program of the Polytechnic University of the Philippines, College of Communication,
and are duly endorsed as the official representatives of this institution for the ACMC Grand
Prix:
Respectfully yours,
Noted by: