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contents
FedEx Service Guide The FedEx Service Guide consists of:
January 4, 2010 • Services (U.S. and U.S. export)
• Rates (U.S., U.S. export, U.S. import and U.S. retail rates1)
• FedEx Express Terms and Conditions
• FedEx Ground Tariff
Information from this guide is also available online at Our Services, located at fedex.com/ourservices. For
a downloadable PDF of this guide, go to fedex.com/serviceguide. Check the online version of the guide for
updates to this printed version and other new information as it becomes available.
With the exception of rates and other charges, the information in the Use Our Services and Find Your Rate sections
of this guide is not part of the contract of carriage. Please see the FedEx Express Terms and Conditions and FedEx
Ground Tariff for applicable terms and conditions.
For FedEx® Retail Rates go to fedex.com/us/rates/ratetools.html.
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If you need help managing your account, the After You Ship
section of Our Services has information on invoicing, payment
and claims.
Our Services information is displayed in an “expand-and-collapse”
format that makes it easy to compare services and navigate to the
sections that interest you. To print a section, just click to open and
view the desired service details, then send the page to your printer.
To print an entire page, click on the print-friendly icon, then send
the page to your printer.
Go to fedex.com/guidetoservices to explore
Guide to Services, and check back frequently for
updates and new information. For an overview of
our services and other shipping information, see
pp. 4–12 in this guide.
Same-Day Delivery FedEx SameDay® Available 365 days a year for your most urgent shipments. Delivery
is door-to-door in just hours throughout all 50 states. Go to fedexsameday.com or
call 1.800.399.5999 to request pickup.
FedEx SameDay® City Get urgent cross-city delivery within several major U.S. metro
areas. Delivery is door-to-door in just hours between select ZIP codes within 25 miles of
the city center. Ship loose packages or palletized freight. Go to fedexsameday.com Package Size and Weight
or call 1.800.399.5999 to confirm if we serve your city and request pickup. Most FedEx Express® and
Next-Business-Day Delivery FedEx First Overnight® When you need it there first thing the next-business-day FedEx Ground® U.S. and
morning. Delivery is by 8, 8:30, 9 or 10 a.m., depending on destination, throughout all international package
50 states (Hawaii service is outbound only).
services accept packages
FedEx Priority Overnight® Next-business-day delivery by 10:30 a.m. to most areas that weigh up to 150 lbs.
(by noon, 4:30 or 5 p.m. to some rural areas). For certain shipments to and from Alaska Some exceptions apply. Go
and Hawaii, delivery is in 2 business days. Available throughout all 50 states. Saturday
pickup or delivery is available for an additional charge. to fedex.com/ourservices
and select a service to
FedEx Standard Overnight® When you need it there next business day in the
confirm weight limitations
afternoon. Delivery is by 3 p.m. to most areas and by 4:30 p.m. to some rural areas,
throughout all 50 states (Hawaii service is outbound only). and package-size
requirements.
2- or 3-Business-Day Delivery FedEx 2Day® Second-business-day delivery by 4:30 p.m. to most areas (by 7 p.m. to
residences). For certain shipments to Alaska and Hawaii, delivery is in 3 business days.
Available throughout all 50 states. FedEx Money-Back
Guarantee
FedEx Express Saver Delivery is in 3 business days by 4:30 p.m. to most areas
®
(by 7 p.m. to residences). Available throughout all states except Alaska and Hawaii. You can count on reliable,
on-time delivery when you
Business Delivery Via FedEx Ground® Choose this service for economical ground delivery to U.S. businesses.
choose FedEx. Most of
Ground You get day-definite delivery in 1–5 business days (3–7 business days to and from Alaska
and Hawaii) based on the distance to your destination. Delivery is by the end of the the FedEx Express and
business day. Available to every business address throughout all 50 states. FedEx Ground services on
FedEx Home Delivery® Get residential day-definite delivery in 1–5 business days pp. 4–7 are backed by a
Residential Delivery Via
Ground (3–7 business days to and from Alaska and Hawaii) based on the distance to your money-back guarantee.2
destination. Delivery is between 9 a.m. and 8 p.m., Tuesday through Saturday.
Available to every U.S. residential address, for packages up to 70 lbs. Premium
service upgrades are available if your recipient has a special delivery need.1
FedEx SmartPost® An efficient, cost-effective way to ship low-weight residential
packages. Delivery is typically in 2–8 business days based on the distance to your
destination (longer time-in-transit outside the contiguous 48 states). We pick up and
sort the packages, then route them to a U.S. Post OfficeTM facility for final delivery.
Packages up to 70 lbs. Contract-only service; contact your FedEx account executive
for information.
1
Premium service upgrades are not available to all areas. Contact your FedEx account executive for
more information.
2
See the FedEx Express Terms and Conditions and FedEx Ground Tariff at the back of this book for details.
The FedEx Money-Back Guarantee does not apply to FedEx SmartPost shipments.
Post Office is a trademark of the United States Postal Service.
Fastest-Possible Delivery FedEx® International Next Flight Get urgent delivery in just hours,
depending on flight availability, to major cities in more than 220 countries
and territories. Available 24 hours a day, 365 days a year, for packages up
to 2,200 lbs. (more with prior approval). Call 1.800.974.7333 to request pickup.
FedEx International First® Reach key European markets early in the day.
International Resources Delivery as early as 9 a.m. to destinations in Belgium, England, France,
Access tools and resources Germany, Italy, the Netherlands, Spain and Switzerland, in 2 business days.
Inbound delivery to select U.S. ZIP codes from more than 60 countries in
for global shippers, including 1 or 2 business days.
information on our FedEx®
Delivery in 1, 2 or FedEx International Priority® Your high-value shipments arrive typically
Crossborder Solutions to
3 Business Days in 1, 2 or 3 business days. Service is available to more than 220 countries
Canada and Mexico, online and territories (see pp. 51–53), including delivery to major cities in Europe
at fedex.com/international. in 2 business days by noon. U.S.-inbound delivery is also available by
10:30 a.m. or noon to many locations. Ship until the close of business in
FedEx® 10kg Box and western Europe for next-business-day delivery by 3 p.m. to major East
FedEx® 25kg Box Coast markets.
These boxes are an easy way Delivery Within FedEx International Economy® Cost-effective delivery typically in
to ship internationally. You pay 5 Business Days 2–5 business days to more than 215 countries and territories (2 or 3
business days to key markets such as Canada, Mexico and Puerto Rico).
the same flat rate no matter
See pp. 51–53 for countries served. U.S.-inbound delivery is available
how much you put in them — from more than 90 countries and territories.
up to 22 lbs. for the FedEx 10kg
International Mail Delivery FedEx International MailService® For catalogs, brochures and other
Box and up to 56 lbs. for the mail. FedEx or our designee sorts and stamps each piece, then tenders
FedEx 25kg Box. Delivery is the shipment to the postal service in the destination country for final
via FedEx International Priority® delivery. Delivery is in 4–7 (Premium) or 7–11 (Standard) business
to more than 220 countries days from pickup to hand-off to the destination country postal service.
Go to fedex.com/us/fims for details. Contract-only service; contact
and territories typically in
your FedEx account executive for information.
1, 2 or 3 business days.
The boxes are available at Ground Delivery to Canada FedEx International Ground® Get economical day-definite ground
delivery to Canada typically in 2–7 business days, based on the distance
many staffed FedEx shipping to your destination. Delivery is by the end of the business day. Customs
locations. clearance is included through our brokerage-inclusive service (a fee
applies); ask your FedEx account executive how this service can simplify
payment of duties and taxes assessed in Canada.
FedEx SmartPost® International Ideal for shipping low-weight
packages from the U.S. to all residential addresses in Canada, including
P.O. boxes. A comprehensive customs-clearance solution and residential
delivery by Canada Post is included. Delivery is typically in 3–14 business
days based on the distance to your destination. Contract-only service;
contact your FedEx account executive for information.
Urgent Delivery FedEx SameDay® Freight Available 365 days a year for your most urgent freight
shipments. Delivery is in just hours for shipments of 151 lbs. or more composed of
multiple packages or palletized freight. Available throughout all 50 states. Go to
fedexsameday.com or call 1.800.399.5999 to request pickup. See p. 4 for
information on enhanced intra-city freight delivery via FedEx SameDay City.
Delivery in 1, 2 or FedEx 1Day® Freight Ideal for your emergency freight needs. Next-business-day multiWeight pricing
3 Business Days delivery by 10:30 a.m. or noon to most locations. Available throughout all 50 states Multiweight pricing can
(Hawaii service is to and from the island of Oahu only). Saturday delivery is available
in major markets by noon or 1:30 p.m. for an additional charge. Advance help you save money on
confirmation required: Select Prepare Shipment from the Ship tab at fedex.com or multiple-piece shipments.
call 1.800.332.0807. • With FedEx Express
FedEx 2Day® Freight Choose this service to synchronize your freight deliveries. Multiweight ®, qualifying
Second-business-day delivery by noon or 3 p.m. to most locations. Available throughout shipments weighing
all 50 states (Hawaii service is to and from the island of Oahu only). Saturday delivery 100 lbs. or more (200 lbs.
is available in major markets by 1:30 or 4:30 p.m. for an additional charge. Select or more for FedEx Express
Prepare Shipment from the Ship tab at fedex.com.
Saver®1) are rated on
FedEx 3Day® Freight A cost-effective choice when there’s more time in your both a per-package and
schedule. Third-business-day delivery by 3 p.m. to most locations. Available
throughout all states except Alaska and Hawaii. Select Prepare Shipment from total-shipment-weight
the Ship tab at fedex.com. basis, and you pay the
lower rate. International
LTL (Less-Than-Truckload) FedEx Freight® and FedEx National LTLSM (U.S. and International) For regional
Freight Delivery and interregional LTL (less-than-truckload) freight. FedEx Freight focuses on regional shipments are rated on a
next- and second-day delivery while FedEx National LTL provides long-haul service for total-shipment-weight basis.
planned inventory replenishment. Available throughout North America, with extended • FedEx Ground Multiweight®
service to and from the Caribbean, Central and South America, and Europe. For more applies to shipments
information, go to fedex.com/us/freight/main or call 1.866.393.4585.
weighing 200 lbs. or more
critical deadlines and FedEx Custom Critical® (U.S. and International) Available 365 days a year (150 lbs. or more to Canada).
specialty shipments for same-day or next-business-day delivery of your most challenging shipments,
No special handling is
from specialty freight to critical deadlines. Services include Surface Expedite®
solutions throughout North America (with no size or weight restrictions) and global required, and you get the
air solutions, plus services for delicate, high-security or temperature-sensitive freight. same delivery commitments
For more information, go to customcritical.fedex.com or call 1.800.762.3787. that apply for regular FedEx
Effective Jan. 18, 2010.
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Ground® packages. Ask your
FedEx account executive if
you qualify.
Return Services FedEx ExpressTag® and FedEx Ground® Call Tag An easy way for your customers
to return packages. You specify the pickup location and FedEx provides the return
shipping label to your customer at pickup (commercial or residential pickup available).
FedEx Print Return Label and FedEx E-Mail Return Label Take charge of
returns management. You create the return shipping label on your computer or shipping
system, then simply print and provide it to your customer, or send it via e-mail. Dangerous goods
(FedEx Express)
FedEx Stamps Preprinted FedEx Express Billable Stamps and FedEx Express Prepaid
® ®
Stamps allow you to allocate costs and specify a delivery service in advance. FedEx Express provides
reliable delivery and
FedEx Ground® Package Returns Program Preprinted ground labels offer a
convenient solution for shippers with a high volume of returns in the U.S. and Canada. support when your shipment
contains dangerous goods.
FedEx Return System Manage returns via our network of staffed locations.
For special requirements,
FedEx SmartPost® Returns A convenient solution for returns of low-weight residential shipping checklists, seminar
packages. Contract-only service; contact your FedEx account executive for information.
dates and other details, go to
Pickup and Delivery Options Pickup Service Go to fedex.com and select Schedule a Pickup from the Ship tab to fedex.com/extraservices and
schedule a FedEx Express or FedEx Ground pickup at your location.
select Dangerous Goods.
Saturday Service Available in most U.S. cities and select international locations.
For availability, select Get Rates & Transit Times from the Ship tab at fedex.com. Hazardous materials
FedEx® Delivery Signature Options Select Indirect Signature Required, Direct (FedEx Ground)
Signature Required or Adult Signature Required when you need a signature upon delivery. Choose FedEx Ground for
FedEx Home Delivery Premium Service Upgrades Choose from date-certain, safe, reliable delivery when
evening or appointment home delivery to accommodate your recipient’s schedule. your shipment contains
Hold at FedEx Location Service We’ll hold your FedEx Express shipment for pickup hazardous materials. Go to
at the FedEx shipping location you specify. fedex.com/extraservices
Proof of Delivery FedEx Ground Automatic Proof of Delivery We collect a signature via one of the and select Hazardous
FedEx Delivery Signature Options and give you verification your shipment was received. Materials for sample forms,
FedEx Ground P.O.D. Advantage Receive proof of delivery via CD or FTP. information on how to qualify
and other resources.
FedEx Signature Proof of Delivery Request an image of your recipient’s signature.
Collect-on-Delivery Payment FedEx® Collect on Delivery (C.O.D.) We collect payment from your recipient and
return it to you the next business day (where available; otherwise via FedEx 2Day).
FedEx Ground® C.O.D. Choose from three payment-collection options: currency C.O.D.,
guaranteed funds C.O.D. or regular C.O.D.
FedEx Ground® Electronic C.O.D. (E.C.O.D.) We deposit payment in your bank
account within 24 or 48 hours after delivery, whichever you prefer.
Special Handling Services FedEx® Charters Charter an entire airplane and crew for special shipments.
FedEx International Broker Select® Select a customs broker other than FedEx to
clear your shipment. Just provide broker contact information on your documentation.
FedEx International Controlled Export Get customs-cleared, door-to-door delivery
in 1–3 business days for certain in-bond shipments and other controlled exports.
Packaging experts To Pack Pack-and-Ship Pros Short on time and don’t have the supplies needed to pack
Your Shipment For You your shipment? Let us pack it for you. Visit your local FedEx Office Print & Ship
Center SM, where our experienced staff can take care of your packing needs,
whether you’re shipping documents or fragile items. We offer a variety of packing
and shipping services, and boxes and cushioning material to protect items in
transit. If your shipment won’t fit in a standard box, we can customize a box on-site.
Environmental Information To find a FedEx Office location near you, go to fedex.com/office.
The FedEx® Envelope and Legal
boxes and other Packaging You Can Purchase You’ll find a variety of shipping supplies
Size Reusable FedEx® Envelope available for purchase at FedEx Office and FedEx World Service Center®
shipping supplies
are made from 100 percent locations, including:
recycled paperboard, and • An assortment of corrugated boxes.
most FedEx paks contain • Packaging for specialty items such as laptop computers, small electronic
60 percent recycled content. devices and framed art.
• Air-cellular cushioning, padded envelopes, tape, packaging peanuts and
The FedEx® Small Box, FedEx® other supplies.
Medium Box and FedEx® Large Packaging for FedEx Express Shipments Use these packaging options for
Box contain a minimum of FedEx Express shipments only. Any other use is prohibited.
30 percent recycled content. FedEx® Envelope and Legal Size Reusable FedEx® Envelope
The FedEx® 10kg Box and FedEx® For standard-size and legal-size documents.
25kg Box contain a minimum of FedEx Small Pak, FedEx Large Pak and FedEx® Padded Pak
70 percent recycled content. Tear- and water-resistant packaging.
FedEx® Small Box, FedEx® Medium Box and FedEx® Large Box
The corrugated boxes sold Sturdy boxes in a variety of sizes.
at many FedEx shipping Go to fedex.com/packaging and select Get Packaging & Supplies for more
locations contain a minimum FedEx Express packaging options.
of 20 percent recycled content. Tips to help you Use these tips to get started properly packing your FedEx Ground shipments,
pack like a pro or FedEx Express shipments if you use your own packaging.
1. Use corrugated boxes
• Use sturdy boxes with all flaps intact.
• If you’re reusing a box, make sure there are no holes, tears or corner
dents, and remove or mark through old labels.
2. Cushion the inside
• Place 3 inches of cushioning material on the bottom, top and sides so
contents do not shift.
• Use bubble padding, loosefill peanuts, corrugated fiberboard, foam pads
or molded plastic as cushioning material.
3. Seal your package
• Tape seams end-to-end with tape that’s at least 2 inches wide.
• Use pressure-sensitive packing tape, water-activated packing tape
(minimum 60-lb. grade) or water-activated reinforced tape.
Convenient Ways FedEx Ship Manager® at fedex.com You can access FedEx Ship Manager at
to create shipping fedex.com 24 hours a day, 7 days a week to create labels for FedEx Express,
labels Online FedEx Ground and FedEx Home Delivery shipments, and:
• Schedule pickups, verify addresses and generate return labels.
• Get courtesy rate quotes (account-specific or standard list rates).
• Save time by storing up to 300 shipment profiles for repeat shipments to Specialized Forms
the same address, and creating one label for a multiple-piece shipment.
FedEx SameDay® and
More Electronic Shipping Tools FedEx offers a range of electronic solutions FedEx® International Next
that help you prepare documentation, avoid delays caused by inaccurate or
incomplete information, and manage your shipping efficiently. For an overview, Flight have their own
go to fedex.com/createlabels and select “Electronic shipping tools.” separate documentation
that the courier will bring
Shipment Documentation FedEx Express Documentation
to prepare manually ® to you at pickup. Have a
FedEx US Airbill For FedEx Express package and freight shipments within the U.S.
® government-issued
FedEx International Air Waybill For most FedEx Express international
package shipments. photo ID ready when
®
FedEx Expanded Service International Air Waybill For international express the courier arrives.
freight, dangerous goods and FedEx International Broker Select shipments, as well
as certain shipments covered by a letter of credit that require a “courier receipt.”
FedEx Ground Documentation
FedEx Ground Bar-Code Labels There are separate bar-code labels for FedEx
Ground, FedEx International Ground and FedEx Home Delivery. Use them in
combination with an address label that you create yourself.
FedEx Ground Pick-Up Record If you use preprinted bar-code labels, complete
a page from your pickup record and give it to your FedEx Ground driver with each
day’s shipments.
FedEx Ground International Shipment Label Attach one to each FedEx
International Ground package.
government-required Commercial Invoice The official transaction record between an exporter and an
U.S. Export Documentation importer. Submit one signed original and two copies for FedEx Express, and five copies
for FedEx International Ground.
Certificate of Origin A record of where the products you ship were manufactured.
Submit one original.
Electronic Export Information (EEI) You can self-file EEI information or authorize us
to file on your behalf via FedEx Export AgentFile®.
Convenient Shipping FedEx Office FedEx Office Print & Ship Centers are your access point to printing
Locations and shipping expertise. You can drop off packages and handle other business
needs at more than 1,900 digitally connected locations.1 Many are open 24 hours a
day, 7 days a week. Utilize our full range of FedEx Express and FedEx Ground
delivery services, and rely on pack-and-ship pros who can answer questions and
pack your shipment. Or go to fedex.com/office to access FedEx OfficeSM Print
find a location online Online and other online resources.
Go to fedex.com and select
FedEx World Service Center® Locations The shipping specialists at these
Find Locations from the locations can help you choose a delivery service, complete documentation and
Ship tab for FedEx shipping create shipping labels. Many locations are open late and on Saturdays to
locations in your area. accommodate your schedule. Check fedex.com for the list of services offered
at each location (select Find Locations from the Ship tab).
tracking on the go FedEx Authorized ShipCenter® Locations Stop by these independently
With FedEx® Mobile you owned locations for packaging and shipping services. You can ship both FedEx
can track shipment status, Express and FedEx Ground packages at most locations. Most also offer faxing,
copying and other business services. Note: Rates for processing packages
create labels and manage reflect each location’s own pricing policies.
your shipping using your
FedEx Express® Drop Boxes There are more than 43,000 drop boxes in office
mobile phone or other
buildings, shopping malls, airports, FedEx Office locations, select Post Office
Web-enabled wireless locations and other busy areas. Most have a limited quantity of airbills and
device. Select the Business packaging supplies, and some offer Saturday pickup (if not, packages are picked
Solutions tab at fedex.com, up on Monday).
then Learn About FedEx Shipment-Status Updates My FedEx® Advanced Tracking at fedex.com For powerful search features
Mobile, for details. and other tools, log in to My FedEx at fedex.com, then select the Advanced
Tracking tab. Advanced Tracking provides:
• Shipment-status updates in an easy-to-scan format, with search and filtering
capabilities that help you quickly find shipment information.
• A broad view of your inbound, outbound and third-party shipments.
• Notification when a delivery exception or clearance delay occurs.
Manage Billing From FedEx® Billing Online Manage your billing process end to end:
Your Computer • Schedule and make payments up to 15 days beyond the date you enter payment
information via electronic funds transfer, automatic debit or paper check.
• Combine multiple invoices into a single payment.
• Review individual shipment details or a complete invoice.
• Request invoice adjustments or a review of shipping charges. open an account
• Create PDF files of your invoices that you can archive or e-mail.
To apply for a FedEx
To register, click on the Manage tab at fedex.com.
account, go to fedex.com,
Invoice Data Integrated FedEx Electronic Data Interchange (EDI) Integrate your accounts-payable call 1.800.GoFedEx
Into Your Systems process with electronic FedEx invoice, remittance and adjustment data. By
consolidating invoices for multiple FedEx accounts into a single transmission, you 1.800.463.3339 and say
increase your control over costs even when shipments originate from multiple sites. “new account setup,”
If you have large volumes of data and want details about EDI, call 1.888.450.1774 or ask a counter agent
or contact your FedEx account executive. at one of our staffed
Control Over Inbound FedEx Ground® COLLECT This payment option allows you, as the recipient, to be FedEx locations for help.
Shipping Costs invoiced directly for inbound shipments, so you can control costs and avoid charges
added by your suppliers. You receive a weekly itemized invoice detailing charges.
You do not need to disclose your account number to your suppliers, who ship as usual
by selecting this option via their FedEx Ship Manager® shipping solution. Available in
the U.S. and Canada. Not available for FedEx Home Delivery. Account setup is
required before you direct suppliers to ship via FedEx Ground COLLECT. Contact your
FedEx account executive for more information.
Multiple Methods Payment Options1,2
of Payment Electronic funds transfer or automatic debit Requires a FedEx account number
and prior approval.
Check or money order Includes cashier’s checks and traveler’s checks. We do
not accept counter checks or third-party checks.
Credit card You can pay using your credit card in the following ways:
• Bill your FedEx account charges directly to a credit card.
• Write your credit card number on your airbill or air waybill.
• Use your credit card to ship online with FedEx Ship Manager at fedex.com even
if you do not have a FedEx account.
• Use your credit card when you drop off a package at a FedEx shipping location.
Cash Not an available option at some FedEx shipping locations.
FedEx® Retail Rates will apply if you do not use your FedEx account number when you ship at the counter of our
1
staffed shipping locations. Effective Jan. 18, 2010, FedEx Retail Rates will apply to all shipments originating in
the U.S. if you pay by cash, check, debit or credit card instead of using your FedEx account number when you ship.
You cannot pay for FedEx SameDay and FedEx International Next Flight shipments with cash, check,
2
traveler’s check or money order. Cash is also not accepted for FedEx International MailService shipments.
up to 70 lbs.
4. Determine fees. See pp. 88–100 for fees and other nontransportation
charges that may apply. For FedEx Express U.S. import shipments,
call 1.800.GoFedEx 1.800.463.3339 and say “international services”
4. Determine fees. See pp. 88–100 for fees and other nontransportation
charges that may apply. For FedEx Express U.S. import shipments, call
1.800.332.0807 for service fees applicable from your origin country.
for service fees applicable from your origin country.
Rates for U.S. services are on a per-package basis and include any excise tax required by the Internal Revenue
1
Code on the air transportation portion of these services; and this tax, if any, is paid by us.
Effective Jan. 18, 2010, a minimum billable weight of 2 lbs. will apply to U.S. and U.S. export shipments
2
packaged in FedEx Express boxes. For shipments packaged in FedEx Express tubes, a minimum billable weight
of 6 lbs. (U.S. shipments) or 7 lbs. (U.S. export shipments) will apply.
FedEx Ground return services (excluding FedEx Ground® Call Tag) are subject to a 5-lb., Zone 8 minimum rate.
3
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx ® FedEx Home FedEx Home Delivery shipments.
Envelope Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
up to 8 oz. $ 42.00 $ 17.00 $ 14.70 *** *** N/A
FedEx® Pak ** ** ** ** ** N/A
1 lb. $ 45.25 $ 20.25 $ 16.90 $ 10.95 $ 9.75 $ 4.84
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx Home FedEx Home Delivery shipments.
Service Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
50 lbs. $ 103.50 $ 78.50 $ 64.40 $ 44.85 $ 37.30 $ 12.95
51 106.90 81.90 65.35 45.50 38.30 13.07
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx ® FedEx Home FedEx Home Delivery shipments.
Envelope Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
up to 8 oz. $ 45.20 $ 20.20 $ 17.50 *** *** N/A
FedEx® Pak ** ** ** ** ** N/A
1 lb. $ 52.15 $ 27.15 $ 22.75 $ 11.20 $ 9.80 $ 5.01
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination
FedEx FedEx FedEx FedEx FedEx FedEx Ground®
First Priority Standard 2Day® Express
Service Overnight® Overnight® Overnight® Saver®
101 lbs. $ 262.60 $ 237.35 $ 204.02 $ 96.96 $ 88.88 $ 40.05
102 265.20 239.70 206.04 97.92 89.76 40.65
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx ® FedEx Home FedEx Home Delivery shipments.
Envelope Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
up to 8 oz. $ 48.40 $ 23.40 $ 21.30 *** *** N/A
FedEx® Pak ** ** ** ** ** N/A
1 lb. $ 59.05 $ 34.05 $ 30.25 $ 11.60 $ 9.85 $ 5.11
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx Home FedEx Home Delivery shipments.
Service Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
50 lbs. $ 208.65 $ 183.65 $ 176.90 $ 67.10 $ 57.05 $ 18.60
51 214.30 189.30 182.70 68.20 58.80 18.81
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx ® FedEx Home FedEx Home Delivery shipments.
Envelope Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
up to 8 oz. $ 49.70 $ 24.70 $ 22.45 *** *** N/A
FedEx® Pak ** ** ** ** ** N/A
1 lb. $ 62.85 $ 37.85 $ 33.55 $ 13.00 $ 10.05 $ 5.34
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination
FedEx FedEx FedEx FedEx FedEx FedEx Ground®
First Priority Standard 2Day® Express
Service Overnight® Overnight® Overnight® Saver®
101 lbs. $ 423.19 $ 397.94 $ 381.78 $ 180.79 $ 134.33 $ 46.29
102 427.38 401.88 385.56 182.58 135.66 46.89
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx ® FedEx Home FedEx Home Delivery shipments.
Envelope Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
up to 8 oz. $ 50.40 $ 25.40 $ 22.60 *** *** N/A
FedEx® Pak ** ** ** ** ** N/A
1 lb. $ 66.05 $ 41.05 $ 36.40 $ 16.20 $ 11.80 $ 5.62
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx Home FedEx Home Delivery shipments.
Service Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
50 lbs. $ 239.75 $ 214.75 $ 202.55 $ 154.75 $ 96.70 $ 28.48
51 247.70 222.70 208.40 157.35 101.25 28.83
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx ® FedEx Home FedEx Home Delivery shipments.
Envelope Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
up to 8 oz. $ 52.30 $ 27.30 $ 24.05 *** *** N/A
FedEx® Pak ** ** ** ** ** N/A
1 lb. $ 68.80 $ 43.80 $ 38.80 $ 16.95 $ 12.35 $ 5.69
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination
FedEx FedEx FedEx FedEx FedEx FedEx Ground®
First Priority Standard 2Day® Express
Service Overnight® Overnight® Overnight® Saver®
101 lbs. $ 475.71 $ 450.46 $ 431.27 $ 319.16 $ 214.12 $ 56.60
102 480.42 454.92 435.54 322.32 216.24 57.13
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx ® FedEx Home FedEx Home Delivery shipments.
Envelope Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
up to 8 oz. $ 53.25 $ 28.25 $ 25.20 *** *** N/A
FedEx® Pak ** ** ** ** ** N/A
1 lb. $ 70.00 $ 45.00 $ 39.90 $ 17.20 $ 13.65 $ 5.77
Shipments in All Other Packaging / Maximum Weight in Lbs.
Delivery Next day by Next day by Next day by 2nd day by 3rd day by 1–5 days based on FedEx Home Delivery Shipments
Commitment 8 or 8:30 a.m.2 10:30 a.m.2 3 p.m.2 4:30 p.m.2 4:30 p.m.2 distance to destination A $2.20 residential surcharge
FedEx Ground® per package will be added to the
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express FedEx Ground standard list rate for
FedEx Home FedEx Home Delivery shipments.
Service Overnight® Overnight® Overnight® Saver® Delivery ® (up to 70 lbs.)
50 lbs. $ 253.45 $ 228.45 $ 213.40 $ 170.65 $ 121.65 $ 39.53
51 262.15 237.15 221.75 173.60 128.30 40.13
Shipments in All Other Packaging / Maximum Weight in Lbs.
2 lbs. 75.60 50.60 46.90 28.40 75.85 50.85 39.00 19.87 19.87
3 81.45 56.45 50.80 32.40 90.15 65.15 40.50 21.69 21.69
4 86.65 61.65 55.85 34.60 95.55 70.55 42.30 23.62 23.62
5 91.70 66.70 60.10 37.55 100.50 75.50 43.80 25.77 25.77
6 96.45 71.45 65.20 39.85 105.85 80.85 46.15 28.25 28.25
7 101.20 76.20 69.10 42.95 111.15 86.15 48.20 30.18 30.18
8 105.85 80.85 72.90 45.15 115.15 90.15 50.50 32.26 32.26
9 111.00 86.00 78.00 48.35 120.70 95.70 53.15 34.53 34.53
10 116.05 91.05 82.55 52.35 125.85 100.85 55.40 36.67 36.67
11 121.15 96.15 87.55 55.50 130.25 105.25 56.85 38.76 38.76
12 125.85 100.85 90.85 57.50 132.55 107.55 59.20 40.43 40.43
13 130.90 105.90 95.15 59.55 135.50 110.50 60.80 42.09 42.09
14 135.65 110.65 100.15 61.90 138.45 113.45 63.20 43.85 43.85
15 139.00 114.00 104.05 64.70 141.20 116.20 66.65 45.46 45.46
16 143.55 118.55 106.70 67.40 146.15 121.15 70.40 47.66 47.66
17 146.20 121.20 109.15 70.60 149.45 124.45 73.30 49.84 49.84
18 149.20 124.20 111.80 74.80 154.30 129.30 76.20 52.10 52.10
19 153.30 128.30 115.75 77.25 157.65 132.65 80.15 54.21 54.21
20 155.80 130.80 122.70 80.00 166.05 141.05 83.05 56.23 56.23
21 158.85 133.85 125.10 83.70 169.80 144.80 86.85 57.73 57.73
22 161.80 136.80 128.15 86.85 173.00 148.00 90.25 59.53 59.53
23 165.55 140.55 129.15 90.05 175.35 150.35 93.25 61.33 61.33
24 168.20 143.20 134.75 93.25 178.20 153.20 96.60 63.34 63.34
25 172.65 147.65 138.25 96.55 179.05 154.05 99.95 65.35 65.35
26 174.95 149.95 141.35 99.10 183.80 158.80 103.05 67.57 67.57
27 178.05 153.05 144.50 102.30 186.40 161.40 106.15 69.45 69.45
28 180.90 155.90 148.40 105.55 189.70 164.70 109.90 71.34 71.34
29 183.40 158.40 151.05 108.30 193.35 168.35 112.95 73.13 73.13
30 186.30 161.30 153.40 111.60 193.95 168.95 115.85 74.91 74.91
31 189.15 164.15 156.15 114.40 199.30 174.30 119.30 76.79 76.79
32 192.25 167.25 159.15 118.00 202.95 177.95 122.50 78.45 78.45
33 196.05 171.05 162.75 121.20 206.65 181.65 125.55 80.11 80.11
34 199.55 174.55 165.95 124.40 210.00 185.00 128.85 81.88 81.88
35 203.05 178.05 169.30 127.75 213.60 188.60 132.35 83.90 83.90
36 206.50 181.50 173.20 130.75 217.65 192.65 135.25 85.89 85.89
For FedEx Express
1
37 210.35 185.35 177.45 134.10 220.65 195.65 139.05 87.87 87.87 Multiweight per-pound rates,
see pp. 47–48.
38 213.80 188.80 181.05 137.20 224.35 199.35 141.95 89.96 89.96
Some exceptions apply.
2
39 217.55 192.55 184.85 140.45 228.35 203.35 145.35 91.74 91.74 See p. 4 for details.
40 221.40 196.40 187.95 143.20 229.25 204.25 148.75 93.76 93.76
FedEx First Overnight is
3
41 225.20 200.20 192.30 146.35 236.55 211.55 150.10 95.66 95.66 available to Alaska only.
Service is not available
42 229.30 204.30 196.15 149.70 239.80 214.80 153.35 97.56 97.56 to Hawaii.
43 233.40 208.40 199.60 152.45 243.20 218.20 157.10 99.55 99.55
FedEx Standard Overnight
4
44 237.90 212.90 203.50 155.50 247.20 222.20 159.75 101.54 101.54 is available to Alaska
metro only.
45 241.30 216.30 205.05 157.75 251.25 226.25 162.80 103.52 103.52
* Based on the package
46 245.10 220.10 210.15 161.60 254.15 229.15 166.10 105.51 105.51 weight, the corresponding
47 248.60 223.60 213.60 164.70 254.60 229.60 169.90 107.51 107.51 rate applies. Any fraction
of a pound takes the
48 252.75 227.75 216.45 167.50 259.10 234.10 172.70 109.36 109.36
next-higher rate.
49 256.80 231.80 216.50 170.65 259.15 234.15 173.70 111.26 111.26 ** One-pound rate applies.
95 468.50 443.50 430.60 315.80 485.75 460.75 316.50 201.35 201.35 See p. 4 for details.
96 468.55 443.55 434.15 319.15 490.40 465.40 319.60 203.20 203.20
FedEx First Overnight is
2
is available to Alaska
100 495.00 470.00 453.00 329.00 509.00 484.00 332.00 210.85 210.85 metro only.
101 lbs. $ 499.95 $ 474.70 $ 457.53 $ 332.29 $ 514.09 $ 488.84 $ 335.32 $ 212.78 $ 212.78
102 504.90 479.40 462.06 335.58 519.18 493.68 338.64 214.74 214.74
Shipments in All Other Packaging / Maximum Weight in Lbs.
103 509.85 484.10 466.59 338.87 524.27 498.52 341.96 216.67 216.67
104 514.80 488.80 471.12 342.16 529.36 503.36 345.28 218.73 218.73
105 519.75 493.50 475.65 345.45 534.45 508.20 348.60 220.67 220.67
106 524.70 498.20 480.18 348.74 539.54 513.04 351.92 222.71 222.71
107 529.65 502.90 484.71 352.03 544.63 517.88 355.24 224.77 224.77
108 534.60 507.60 489.24 355.32 549.72 522.72 358.56 226.82 226.82
109 539.55 512.30 493.77 358.61 554.81 527.56 361.88 228.76 228.76
110 544.50 517.00 498.30 361.90 559.90 532.40 365.20 230.69 230.69
111 549.45 521.70 502.83 365.19 564.99 537.24 368.52 232.75 232.75
112 554.40 526.40 507.36 368.48 570.08 542.08 371.84 234.81 234.81
113 559.35 531.10 511.89 371.77 575.17 546.92 375.16 236.85 236.85
114 564.30 535.80 516.42 375.06 580.26 551.76 378.48 238.91 238.91
115 569.25 540.50 520.95 378.35 585.35 556.60 381.80 240.94 240.94
116 574.20 545.20 525.48 381.64 590.44 561.44 385.12 242.90 242.90
117 579.15 549.90 530.01 384.93 595.53 566.28 388.44 244.84 244.84
118 584.10 554.60 534.54 388.22 600.62 571.12 391.76 246.79 246.79
119 589.05 559.30 539.07 391.51 605.71 575.96 395.08 249.15 249.15
120 594.00 564.00 543.60 394.80 610.80 580.80 398.40 251.20 251.20
121 598.95 568.70 548.13 398.09 615.89 585.64 401.72 253.36 253.36
122 603.90 573.40 552.66 401.38 620.98 590.48 405.04 255.51 255.51
123 608.85 578.10 557.19 404.67 626.07 595.32 408.36 257.68 257.68
124 613.80 582.80 561.72 407.96 631.16 600.16 411.68 259.84 259.84
125 618.75 587.50 566.25 411.25 636.25 605.00 415.00 262.00 262.00
126 623.70 592.20 570.78 414.54 641.34 609.84 418.32 264.14 264.14
127 628.65 596.90 575.31 417.83 646.43 614.68 421.64 266.30 266.30
128 633.60 601.60 579.84 421.12 651.52 619.52 424.96 268.46 268.46
129 638.55 606.30 584.37 424.41 656.61 624.36 428.28 270.62 270.62
130 643.50 611.00 588.90 427.70 661.70 629.20 431.60 272.78 272.78
131 648.45 615.70 593.43 430.99 666.79 634.04 434.92 274.93 274.93
132 653.40 620.40 597.96 434.28 671.88 638.88 438.24 277.09 277.09
133 658.35 625.10 602.49 437.57 676.97 643.72 441.56 279.25 279.25
134 663.30 629.80 607.02 440.86 682.06 648.56 444.88 281.41 281.41
135 668.25 634.50 611.55 444.15 687.15 653.40 448.20 283.57 283.57
136 673.20 639.20 616.08 447.44 692.24 658.24 451.52 285.72 285.72
137 678.15 643.90 620.61 450.73 697.33 663.08 454.84 287.89 287.89
138 683.10 648.60 625.14 454.02 702.42 667.92 458.16 290.06 290.06
139 688.05 653.30 629.67 457.31 707.51 672.76 461.48 292.21 292.21
140 693.00 658.00 634.20 460.60 712.60 677.60 464.80 294.24 294.24
141 697.95 662.70 638.73 463.89 717.69 682.44 468.12 296.30 296.30
142 702.90 667.40 643.26 467.18 722.78 687.28 471.44 298.38 298.38
For FedEx Express
1
145 717.75 681.50 656.85 477.05 738.05 701.80 481.40 304.61 304.61 See p. 4 for details.
146 722.70 686.20 661.38 480.34 743.14 706.64 484.72 306.78 306.78
FedEx First Overnight is
3
is available to Alaska
150 742.50 705.00 679.50 493.50 763.50 726.00 498.00 315.41 315.41
metro only.
43 190.55 165.55 132.45 84.55 53.37 60.45 53.37 60.45 Multiweight per-pound rates,
44 190.60 165.60 134.35 86.10 54.21 61.45 54.21 61.45 see pp. 47–48.
Some exceptions apply.
2
98 378.65 353.65 284.35 185.30 89.87 100.40 89.87 100.40 Multiweight per-pound rates,
see pp. 47–48.
99 382.25 357.25 295.70 185.35 90.54 101.07 90.54 101.07
Some exceptions apply.
2
100 387.00 362.00 301.00 199.00 91.19 101.70 91.19 101.70 See p. 4 for details.
Zone 2 Zone 6
Multiply by total shipment weight. Multiply by total shipment weight.
FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express First Priority Standard 2Day® Express
Weight Overnight® Overnight® Overnight® Saver® 1 Weight Overnight® Overnight® Overnight® Saver® 1
100–499 lbs. $ 1.91 $ 1.66 $ 1.36 $ 0.84 $ 0.69 100–499 lbs. $ 4.54 $ 4.29 $ 4.00 $ 2.93 $ 1.91
500–999 lbs. 1.89 1.64 1.34 0.82 0.67 500–999 lbs. 4.52 4.27 3.98 2.91 1.89
1,000–1,999 lbs. 1.87 1.62 1.32 0.80 0.65 1,000–1,999 lbs. 4.50 4.25 3.96 2.89 1.87
2,000+ lbs. 1.85 1.60 1.30 0.78 0.63 2,000+ lbs. 4.48 4.23 3.94 2.87 1.85
Zone 3 Zone 7
Multiply by total shipment weight. Multiply by total shipment weight.
FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express First Priority Standard 2Day® Express
Weight Overnight® Overnight® Overnight® Saver® 1 Weight Overnight® Overnight® Overnight® Saver® 1
100–499 lbs. $ 2.60 $ 2.35 $ 2.02 $ 0.96 $ 0.88 100–499 lbs. $ 4.71 $ 4.46 $ 4.27 $ 3.16 $ 2.12
500–999 lbs. 2.58 2.33 2.00 0.94 0.86 500–999 lbs. 4.69 4.44 4.25 3.14 2.10
1,000–1,999 lbs. 2.56 2.31 1.98 0.92 0.84 1,000–1,999 lbs. 4.67 4.42 4.23 3.12 2.08
2,000+ lbs. 2.54 2.29 1.96 0.90 0.82 2,000+ lbs. 4.65 4.40 4.21 3.10 2.06
Zone 4 Zone 8
Multiply by total shipment weight. Multiply by total shipment weight.
FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express First Priority Standard 2Day® Express
Weight Overnight® Overnight® Overnight® Saver® 1 Weight Overnight® Overnight® Overnight® Saver® 1
100–499 lbs. $ 3.91 $ 3.66 $ 3.55 $ 1.24 $ 1.08 100–499 lbs. $ 4.88 $ 4.63 $ 4.43 $ 3.23 $ 2.47
500–999 lbs. 3.89 3.64 3.53 1.22 1.06 500–999 lbs. 4.86 4.61 4.41 3.21 2.45
1,000–1,999 lbs. 3.87 3.62 3.51 1.20 1.04 1,000–1,999 lbs. 4.84 4.59 4.39 3.19 2.43
2,000+ lbs. 3.85 3.60 3.49 1.18 1.02 2,000+ lbs. 4.82 4.57 4.37 3.17 2.41
Zone 5
Multiply by total shipment weight.
FedEx FedEx FedEx FedEx FedEx
First Priority Standard 2Day® Express
Weight Overnight® Overnight® Overnight® Saver® 1
100–499 lbs. $ 4.19 $ 3.94 $ 3.78 $ 1.79 $ 1.33
500–999 lbs. 4.17 3.92 3.76 1.77 1.31
1,000–1,999 lbs. 4.15 3.90 3.74 1.75 1.29
2,000+ lbs. 4.13 3.88 3.72 1.73 1.27
Effective Jan. 18, 2010, FedEx Express Saver shipments must weigh 200 lbs. or more to qualify for
1
shipment applies.
Any fraction of a pound takes the next-higher rate.
FedEx Ground Multiweight® shipment rates are available by contract only. Contact your FedEx account
executive for more information. FedEx Ground multiple-piece shipments may receive per-pound rates
if the total shipment weighs 200 lbs. or more. A shipment average minimum package weight applies
and varies by contract.
Intra-Hawaii
Multiply by total shipment weight.
FedEx
Priority
Weight Overnight®
100–150 lbs. $ 0.31
151+ lbs. 0.29
Effective Jan. 18, 2010. Through Jan. 17, 2010, a 10-lb. average minimum package weight
1
FedEx Standard Overnight is available to Alaska metro only.
3
by the scheduled pickup time. An additional fee may apply if pickup is delayed due to package unavailability or if additional delivery attempts are required.
Fee covers both pickup and delivery on the same day.
2
Note: Shipments picked up from or delivered to extended service areas may be handled by cartage agents. For an explanation
of delivery commitments or service areas for FedEx Express Freight U.S. services, go to fedex.com/usfreight and select
“Delivery commitments” or call 1.800.332.0807.
1
In Hawaii, service is to and from the island of Oahu only. Call 1.800.332.0807 for details.
56-lb. weight limit, the appropriate FedEx International Priority rate applies.
Country and zone alignments are subject to change without notice.
2
Determine FedEx 1. Find the zone for your destination 3. Go to pp. 57–58 to determine FedEx Determine FedEx
Express Rates postal code in Canada in the International Priority and FedEx International Ground Rates
table below. International Economy door-to-door
Zone A is for markets such as Calgary, 1. Find the zone for your destination
rates.2 Go to p. 85 to determine FedEx
Hull, Kitchener, Montreal, Niagara, 2. Determine your total shipment postal code in Canada in the
International Priority Freight and FedEx
Oshawa, Ottawa, Toronto, Vancouver, weight. For FedEx International table below.
International Economy Freight rates.
Windsor and Winnipeg. Zone B is for Priority Freight and FedEx 2. Determine your package weight.
more-remote locations. International Economy Freight,
determine your service option (door- 3. Go to p. 59 to determine your
to-door, drop-off, hold-at-location, door-to-door rate.
or drop-off and hold-at-location).
FedEx FedEx
International International
Weight Priority® Economy®
101 lbs. $ 427.23 $ 292.90
Shipments in All Other Packaging / Maximum Weight in Lbs.
141 596.43 408.90 the delivery area for your shipment, call 1.800.332.0807.
142 600.66 411.80
143 604.89 414.70
144 609.12 417.60
145 613.35 420.50
146 617.58 423.40
147 621.81 426.30
148 626.04 429.20
149 630.27 432.10
150 634.50 435.00
ZONES
Weight D E H
100–999 lbs. $ 7.19 $ 7.19 $ 8.33
1,000+ lbs. 6.65 6.65 7.70
ZONES
Weight A B C D E F G H I J K L M N O
100–999 lbs. $ 2.71 $ 2.89 $ 3.26 $ 4.28 $ 4.28 $ 4.72 $ 4.35 $ 4.75 $ 4.96 $ 5.54 $ 7.74 $ 7.74 $ 8.96 $ 4.49 $ 6.31
1,000+ lbs. 2.52 2.69 3.00 3.64 3.64 4.15 3.87 4.23 4.46 4.99 6.89 6.97 8.24 4.40 5.81
ZONES
FedEx ® A C D E F G H I J K L M P
Envelope
up to 8 oz. $ 83.95 $ 76.65 $ 103.40 $ 104.80 $ 89.40 $ 104.65 $ 109.80 $ 88.45 $ 90.00 $ 90.20 $ 88.35 $ 115.45 $ 87.85
FedEx ® 1 lb. 102.20 82.80 120.00 121.65 108.65 125.40 133.95 101.30 105.85 104.00 101.35 133.20 100.95
Pak 2 lbs. 102.25 82.85 120.10 121.65 108.70 125.40 134.10 101.35 105.85 118.60 115.40 150.05 117.80
1 lb. $ 109.15 $ 84.34 $ 139.66 $ 141.76 $ 117.13 $ 148.93 $ 152.34 $ 104.72 $ 116.29 $ 117.67 $ 114.39 $ 169.77 $ 116.32
Shipments in All Other Packaging / Maximum Weight in Lbs.
2 lbs. 117.76 89.10 153.00 155.18 130.44 162.27 167.72 116.55 129.34 132.24 128.35 198.56 130.09
3 126.14 94.29 163.53 166.30 141.77 175.25 180.43 124.91 142.39 147.21 142.23 226.16 142.89
4 134.22 98.33 177.70 180.80 151.77 188.59 197.32 133.16 155.45 161.43 156.16 253.75 155.27
5 142.34 102.68 189.01 191.84 161.57 201.02 212.68 141.58 167.96 175.83 169.91 281.34 166.79
6 150.29 106.39 198.40 201.94 171.37 213.44 223.43 149.23 180.50 190.57 183.48 307.74 178.28
7 158.05 109.82 207.00 210.19 180.89 225.86 234.18 157.14 193.03 204.08 197.26 334.88 189.58
8 165.71 113.22 215.45 219.44 190.09 237.10 248.74 164.92 203.67 216.92 209.14 360.53 200.27
9 173.42 116.63 223.91 227.45 199.31 248.30 261.83 172.71 214.31 229.76 221.41 386.93 211.61
10 181.11 120.03 231.71 236.04 209.14 260.30 275.66 180.49 224.96 242.61 233.66 413.32 221.71
11 188.41 123.45 240.19 244.76 217.44 270.70 288.84 187.82 234.83 252.32 242.93 434.92 231.70
12 195.18 126.85 247.99 252.00 227.01 281.93 300.25 195.16 244.69 262.03 252.20 456.50 240.40
13 201.46 130.27 255.84 260.00 235.23 293.13 313.52 202.49 254.54 271.74 261.47 478.10 249.74
14 208.26 133.68 263.67 267.97 244.90 304.33 325.66 209.83 264.41 281.45 270.75 499.68 259.85
15 215.04 137.08 270.69 276.79 253.05 316.39 337.14 217.16 274.26 291.17 280.03 521.27 268.44
16 220.19 140.13 278.55 283.14 259.32 326.76 349.12 224.18 283.97 299.39 287.87 539.28 278.21
17 225.96 143.18 285.59 290.33 265.58 338.51 361.10 231.21 294.58 307.62 296.21 558.75 287.08
18 230.45 146.23 292.64 297.52 271.82 349.17 373.08 238.24 303.38 315.83 303.57 575.27 296.40
19 236.09 149.27 299.69 305.64 278.97 361.59 386.32 245.27 313.08 324.06 311.42 594.86 305.70
20 240.72 152.32 305.81 311.90 285.25 371.59 397.05 252.30 322.78 332.27 319.27 611.27 315.03
21 245.85 155.35 313.80 320.08 290.61 382.79 410.38 259.31 332.47 340.50 327.12 629.27 324.35
22 250.96 158.40 319.85 326.26 296.84 394.00 421.02 266.35 342.19 348.73 334.97 647.28 333.66
23 255.22 161.90 326.72 333.29 304.08 405.05 432.52 273.09 351.57 356.69 343.13 661.69 344.12
24 260.25 165.37 334.61 340.31 309.37 413.36 445.50 279.82 360.95 364.63 350.16 676.10 353.47
25 263.73 168.87 341.43 348.43 316.52 423.00 455.55 286.54 370.32 372.59 357.75 690.51 362.81
26 267.99 172.36 347.30 355.49 322.92 432.69 467.06 293.28 379.71 380.56 365.36 704.91 372.16
27 272.27 175.86 355.30 361.38 328.67 442.35 478.58 300.02 389.08 388.51 372.95 719.33 380.24
28 276.51 179.34 362.17 369.59 334.40 453.56 491.74 306.76 398.45 396.46 380.54 733.74 390.24
29 280.78 182.82 367.88 376.63 340.65 461.67 503.27 313.48 407.84 404.41 388.14 748.15 400.22
30 285.03 186.32 374.75 383.69 346.89 471.34 513.13 320.21 417.22 412.38 396.41 764.64 409.56
31 289.50 189.21 381.59 388.19 353.40 478.26 520.80 326.34 426.59 420.00 403.01 779.09 418.41
32 292.19 192.11 387.22 393.94 359.33 486.86 530.25 332.46 435.97 427.61 410.29 793.54 427.24
33 295.77 195.02 391.60 399.68 365.25 493.77 536.16 338.59 445.36 435.23 417.57 805.79 434.61
34 299.39 197.92 397.21 405.43 371.78 500.74 543.83 344.70 454.72 442.86 424.85 820.21 444.90
35 302.98 200.81 403.59 412.43 376.47 507.69 553.37 350.83 465.64 450.49 432.13 834.61 452.20
36 306.55 203.71 409.66 416.92 382.39 512.82 561.08 356.94 473.50 458.10 439.42 849.02 461.01
37 310.74 206.61 415.37 424.02 388.30 519.74 566.88 363.07 482.87 465.73 446.68 863.43 471.43
38 313.70 209.50 421.01 429.79 394.21 528.50 576.50 369.18 492.25 473.36 454.76 877.86 478.63
39 317.32 212.40 426.64 435.50 400.12 535.46 582.24 375.33 501.62 480.99 462.06 892.26 487.48
40 320.89 215.30 432.26 439.88 406.04 540.48 589.92 381.44 511.01 488.62 469.35 906.67 497.94
41 324.17 218.27 437.76 446.93 412.42 547.33 598.84 387.42 520.38 496.17 475.74 921.08 504.81
42 327.45 221.21 443.24 451.97 418.80 554.17 605.78 393.39 531.53 503.75 484.65 938.06 513.41
43 330.76 224.19 448.72 456.66 426.63 561.02 610.63 399.35 539.14 511.30 490.20 949.90 522.00
44 334.03 227.15 454.18 462.26 432.75 567.86 619.64 405.33 548.52 518.89 497.43 966.97 532.45
45 337.33 230.13 459.70 469.37 439.46 576.73 624.45 411.30 557.89 526.46 504.66 978.71 539.21
46 340.61 233.09 465.18 473.43 445.16 583.60 631.35 417.29 567.27 534.02 511.88 993.14 547.77
47 343.92 236.04 469.13 479.02 452.28 588.37 638.27 423.26 578.61 541.60 519.11 1007.55 556.36
48 347.20 239.02 476.15 486.22 457.13 597.33 647.37 429.24 586.02 549.17 526.35 1021.96 564.96
49 351.59 241.98 480.04 490.20 463.54 602.07 654.31 435.21 595.42 556.73 533.57 1036.36 573.53
Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
*Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.
51 357.16 248.28 492.32 501.39 478.16 615.75 665.89 446.85 614.17 571.79 547.95 1065.19 590.73
52 361.66 251.63 498.05 506.97 483.17 622.60 672.80 452.53 623.55 579.30 555.11 1079.59 601.44
53 363.89 254.97 503.57 512.56 491.47 631.68 679.69 458.20 635.08 586.79 564.23 1097.05 607.91
54 367.26 258.31 507.39 518.16 496.43 636.28 686.59 463.85 642.28 594.28 569.40 1108.43 616.49
55 370.63 261.66 512.85 523.75 503.05 643.12 693.50 469.52 651.67 601.78 576.57 1122.85 625.11
56 374.00 265.01 518.31 529.34 509.67 649.96 700.41 475.19 661.06 609.28 583.74 1137.27 633.73
57 377.37 268.36 523.77 534.93 516.29 656.80 707.32 480.86 670.45 616.78 590.91 1151.69 642.35
58 380.74 271.71 529.23 540.52 522.91 663.64 714.23 486.53 679.84 624.28 598.08 1166.11 650.97
59 385.34 275.02 536.48 547.96 531.38 670.49 721.15 492.20 689.20 631.73 605.16 1180.47 659.46
60 387.47 278.36 540.16 551.71 536.19 679.77 728.06 497.88 700.99 639.22 612.32 1194.88 670.43
61 390.67 282.03 547.14 556.99 544.69 683.71 734.75 503.42 707.67 646.19 618.97 1209.29 679.04
62 393.86 285.69 550.47 562.27 551.34 690.09 741.43 508.95 716.76 653.16 625.62 1223.70 686.48
63 397.05 289.36 555.62 569.48 556.07 698.96 748.12 514.49 725.86 660.13 632.27 1238.12 696.29
64 400.23 293.03 562.67 572.84 564.63 705.38 754.80 520.03 734.95 667.09 638.93 1252.53 702.41
65 403.44 296.69 567.86 578.12 571.29 711.78 761.48 525.57 744.04 674.07 647.88 1266.93 713.54
66 406.63 300.35 571.12 583.41 577.93 715.59 770.82 531.11 753.14 681.05 652.24 1281.35 721.87
67 409.82 304.02 578.19 588.66 584.52 724.58 774.86 536.63 762.24 688.01 658.90 1295.76 730.77
68 412.99 307.69 583.38 593.94 589.20 728.36 781.54 542.17 771.33 694.99 665.56 1310.16 736.76
69 416.18 311.35 588.55 599.22 595.80 737.39 790.95 547.70 780.42 701.95 672.22 1328.29 745.36
70 419.39 315.02 593.73 606.55 604.54 743.78 797.67 553.26 789.52 708.94 681.30 1338.99 756.67
71 423.75 318.67 596.89 609.78 611.19 750.18 804.37 558.79 798.61 715.91 685.53 1353.41 762.54
72 425.76 322.35 604.10 615.07 617.84 756.58 808.27 564.32 807.70 722.88 692.19 1367.81 773.91
73 430.35 326.02 609.26 620.33 624.50 760.23 817.79 569.85 816.79 729.85 700.09 1382.23 779.72
74 432.15 329.67 614.45 627.75 628.93 769.39 821.65 575.38 825.89 736.80 705.49 1396.64 789.74
75 436.73 333.35 619.62 630.89 637.79 772.98 828.32 580.93 834.98 743.79 712.14 1411.04 796.91
76 439.96 337.01 624.78 636.17 644.44 782.19 835.03 586.46 844.08 750.76 718.80 1425.45 805.51
77 441.72 340.68 629.97 643.64 648.87 785.73 841.70 592.00 853.17 757.15 727.31 1439.87 816.96
78 446.35 344.35 635.14 646.73 656.60 792.10 848.39 597.53 862.27 757.85 728.17 1454.27 822.67
79 448.10 348.01 638.14 654.23 664.40 801.39 855.07 603.07 871.35 771.67 738.77 1468.69 831.27
80 451.28 351.68 643.33 659.53 671.05 807.79 861.76 608.61 880.45 778.65 745.43 1483.10 839.86
81 454.22 354.56 648.16 664.51 677.69 814.18 864.81 612.19 889.28 782.42 749.03 1494.49 844.52
82 457.19 357.45 655.22 667.19 684.26 817.61 867.87 615.77 898.08 786.17 752.61 1505.87 852.17
83 461.63 360.32 660.07 672.13 688.57 827.00 870.94 619.36 906.90 789.94 756.21 1517.26 853.89
84 463.07 363.20 664.93 677.09 695.19 833.40 874.00 622.92 915.72 793.71 759.80 1528.65 858.51
85 466.01 366.09 669.78 682.04 703.06 839.79 877.06 626.51 924.54 797.48 763.42 1540.04 863.18
86 468.95 368.98 672.33 689.36 708.43 846.20 880.13 630.08 933.37 801.24 767.00 1551.43 867.84
87 473.45 371.86 679.50 691.93 715.05 852.60 883.18 633.67 935.30 805.01 770.59 1562.81 872.51
88 476.39 374.74 682.02 696.90 724.20 858.99 887.88 637.25 935.55 808.77 773.93 1574.20 877.16
89 479.35 377.62 689.20 701.84 729.52 863.09 889.30 640.84 935.80 812.54 774.30 1585.59 881.82
90 482.30 380.51 691.69 709.24 737.55 863.50 892.37 644.41 936.05 816.29 781.66 1596.98 886.49
91 483.69 383.39 696.54 714.19 741.58 863.75 895.43 647.98 936.30 820.06 784.96 1608.36 894.40
92 488.22 386.27 703.77 716.70 749.53 864.00 898.49 651.57 936.55 823.83 788.56 1619.75 895.84
93 489.57 389.15 708.63 724.14 754.81 864.25 901.56 655.15 936.80 827.60 792.16 1631.14 903.76
94 494.12 392.04 713.49 726.59 763.84 864.50 904.61 658.73 937.05 831.36 795.76 1642.53 905.16
95 497.04 394.94 716.65 732.53 764.75 864.75 907.67 662.31 937.30 835.13 799.35 1653.92 909.83
96 500.03 397.82 721.65 737.66 765.00 865.00 910.72 665.88 937.55 838.89 802.95 1665.31 914.49
97 502.98 400.70 726.64 741.48 765.25 865.25 913.80 669.48 937.80 842.66 806.54 1676.69 919.16
98 505.49 403.58 731.63 747.85 765.50 865.50 916.85 673.04 938.05 846.43 810.13 1688.08 927.16
99 505.75 404.75 735.60 751.62 765.75 865.75 919.96 676.63 938.30 850.18 813.72 1699.48 931.56
100 506.00 405.00 736.00 752.00 766.00 866.00 925.00 679.00 940.00 857.00 819.00 1703.00 932.00
100–999 lbs.1 $ 5.06 $ 4.05 $ 7.36 $ 7.52 $ 7.66 $ 8.66 $ 9.25 $ 6.79 $ 9.40 $ 8.57 $ 8.19 $ 17.03 $ 9.32
1,000+ lbs.1 4.88 3.86 7.17 7.22 7.35 8.23 8.97 6.59 8.93 8.40 8.03 15.84 8.95
1
These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment.
Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
ZONES
FedEx ® A C D E F G H I J K L M N O P
Envelope
up to 8 oz. $ 38.95 $ 31.65 $ 58.40 $ 59.80 $ 44.40 $ 59.65 $ 64.80 $ 43.45 $ 45.00 $ 45.20 $ 43.35 $ 70.45 $ 40.55 $ 48.80 $ 42.85
FedEx ® 1 lb. 57.20 37.80 75.00 76.65 63.65 80.40 88.95 56.30 60.85 59.00 56.35 88.20 56.85 60.50 55.95
Pak 2 lbs. 57.25 37.85 75.10 76.65 63.70 80.40 89.10 56.35 60.85 73.60 70.40 105.05 56.85 78.10 72.80
1–56 lbs. 218.98 124.12 296.68 303.68 271.77 378.25 410.80 241.79 325.57 327.84 313.00 645.76 332.48 287.13 318.06
1 lb. $ 64.15 $ 39.34 $ 94.66 $ 96.76 $ 72.13 $ 103.93 $ 107.34 $ 59.72 $ 71.29 $ 72.67 $ 69.39 $ 124.77 $ 70.34 $ 76.73 $ 71.32
Shipments in All Other Packaging / Maximum Weight in Lbs.
2 lbs. 72.76 44.10 108.00 110.18 85.44 117.27 122.72 71.55 84.34 87.24 83.35 153.56 81.16 89.32 85.09
3 81.14 49.29 118.53 121.30 96.77 130.25 135.43 79.91 97.39 102.21 97.23 181.16 92.27 100.79 97.89
4 89.22 53.33 132.70 135.80 106.77 143.59 152.32 88.16 110.45 116.43 111.16 208.75 103.16 112.25 110.27
5 97.34 57.68 144.01 146.84 116.57 156.02 167.68 96.58 122.96 130.83 124.91 236.34 113.26 122.11 121.79
6 105.29 61.39 153.40 156.94 126.37 168.44 178.43 104.23 135.50 145.57 138.48 262.74 124.89 131.94 133.28
7 113.05 64.82 162.00 165.19 135.89 180.86 189.18 112.14 148.03 159.08 152.26 289.88 136.43 145.07 144.58
8 120.71 68.22 170.45 174.44 145.09 192.10 203.74 119.92 158.67 171.92 164.14 315.53 147.97 154.89 155.27
9 128.42 71.63 178.91 182.45 154.31 203.30 216.83 127.71 169.31 184.76 176.41 341.93 159.51 164.71 166.61
10 136.11 75.03 186.71 191.04 164.14 215.30 230.66 135.49 179.96 197.61 188.66 368.32 170.90 175.17 176.71
11 143.41 78.45 195.19 199.76 172.44 225.70 243.84 142.82 189.83 207.32 197.93 389.92 181.52 182.75 186.70
12 150.18 81.85 202.99 207.00 182.01 236.93 255.25 150.16 199.69 217.03 207.20 411.50 192.62 190.94 195.40
13 156.46 85.27 210.84 215.00 190.23 248.13 268.52 157.49 209.54 226.74 216.47 433.10 203.71 199.16 204.74
14 163.26 88.68 218.67 222.97 199.90 259.33 280.66 164.83 219.41 236.45 225.75 454.68 214.81 207.35 214.85
15 170.04 92.08 225.69 231.79 208.05 271.39 292.14 172.16 229.26 246.17 235.03 476.27 225.90 216.35 223.44
16 175.19 95.13 233.55 238.14 214.32 281.76 304.12 179.18 238.97 254.39 242.87 494.28 237.44 223.76 233.21
17 180.96 98.18 240.59 245.33 220.58 293.51 316.10 186.21 249.58 262.62 251.21 513.75 247.80 230.32 242.08
18 185.45 101.23 247.64 252.52 226.82 304.17 328.08 193.24 258.38 270.83 258.57 530.27 258.75 237.71 251.40
19 191.09 104.27 254.69 260.64 233.97 316.59 341.32 200.27 268.08 279.06 266.42 549.86 269.70 245.98 260.70
20 195.72 107.32 260.81 266.90 240.25 326.59 352.05 207.30 277.78 287.27 274.27 566.27 281.70 252.48 270.03
21 200.85 110.35 268.80 275.08 245.61 337.79 365.38 214.31 287.47 295.50 282.12 584.27 291.60 259.86 279.35
22 205.96 113.40 274.85 281.26 251.84 349.00 376.02 221.35 297.19 303.73 289.97 602.28 302.56 267.24 288.66
23 210.22 116.90 281.72 288.29 259.08 360.05 387.52 228.09 306.57 311.69 298.13 616.69 312.63 273.78 299.12
24 215.25 120.37 289.61 295.31 264.37 368.36 400.50 234.82 315.95 319.63 305.16 631.10 321.50 280.34 308.47
25 218.73 123.87 296.43 303.43 271.52 378.00 410.55 241.54 325.32 327.59 312.75 645.51 332.23 286.88 317.81
26 222.99 127.36 302.30 310.49 277.92 387.69 422.06 248.28 334.71 335.56 320.36 659.91 341.11 293.43 327.16
27 227.27 130.86 310.30 316.38 283.67 397.35 433.58 255.02 344.08 343.51 327.95 674.33 350.61 299.98 335.24
28 231.51 134.34 317.17 324.59 289.40 408.56 446.74 261.76 353.45 351.46 335.54 688.74 359.41 307.65 345.24
29 235.78 137.82 322.88 331.63 295.65 416.67 458.27 268.48 362.84 359.41 343.14 703.15 368.89 313.09 355.22
30 240.03 141.32 329.75 338.69 301.89 426.34 468.13 275.21 372.22 367.38 351.41 719.64 378.37 319.63 364.56
31 244.50 144.21 336.59 343.19 308.40 433.26 475.80 281.34 381.59 375.00 358.01 734.09 387.21 326.18 373.41
32 247.19 147.11 342.22 348.94 314.33 441.86 485.25 287.46 390.97 382.61 365.29 748.54 394.61 332.72 382.24
33 250.77 150.02 346.60 354.68 320.25 448.77 491.16 293.59 400.36 390.23 372.57 760.79 404.26 339.27 389.61
34 254.39 152.92 352.21 360.43 326.78 455.74 498.83 299.70 409.72 397.86 379.85 775.21 412.41 345.81 399.90
35 257.98 155.81 358.59 367.43 331.47 462.69 508.37 305.83 420.64 405.49 387.13 789.61 418.99 352.36 407.20
36 261.55 158.71 364.66 371.92 337.39 467.82 516.08 311.94 428.50 413.10 394.42 804.02 427.11 358.92 416.01
37 265.74 161.61 370.37 379.02 343.30 474.74 521.88 318.07 437.87 420.73 401.68 818.43 435.24 366.80 426.43
38 268.70 164.50 376.01 384.79 349.21 483.50 531.50 324.18 447.25 428.36 409.76 832.86 443.36 373.38 433.63
39 272.32 167.40 381.64 390.50 355.12 490.46 537.24 330.33 456.62 435.99 417.06 847.26 451.48 378.55 442.48
40 275.89 170.30 387.26 394.88 361.04 495.48 544.92 336.44 466.01 443.62 424.35 861.67 459.61 385.10 452.94
41 279.17 173.27 392.76 401.93 367.42 502.33 553.84 342.42 475.38 451.17 430.74 876.08 469.51 391.67 459.81
42 282.45 176.21 398.24 406.97 373.80 509.17 560.78 348.39 486.53 458.75 439.65 893.06 475.87 398.21 468.41
43 285.76 179.19 403.72 411.66 381.63 516.02 565.63 354.35 494.14 466.30 445.20 904.90 484.00 404.76 477.00
44 289.03 182.15 409.18 417.26 387.75 522.86 574.64 360.33 503.52 473.89 452.43 921.97 492.11 412.81 487.45
45 292.33 185.13 414.70 424.37 394.46 531.73 579.45 366.30 512.89 481.46 459.66 933.71 502.02 417.85 494.21
46 295.61 188.09 420.18 428.43 400.16 538.60 586.35 372.29 522.27 489.02 466.88 948.14 508.36 424.39 502.77
47 298.92 191.04 424.13 434.02 407.28 543.37 593.27 378.26 533.61 496.60 474.11 962.55 518.38 430.96 511.36
48 302.20 194.02 431.15 441.22 412.13 552.33 602.37 384.24 541.02 504.17 481.35 976.96 524.61 437.50 519.96
49 306.59 196.98 435.04 445.20 418.54 557.07 609.31 390.21 550.42 511.73 488.57 991.36 532.73 444.04 528.53
Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
*Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.
Weight A C D E F G H I J K L M N O P
50 lbs. $ 309.88 $ 199.96 $ 442.11 $ 452.44 $ 424.91 $ 566.08 $ 613.99 $ 396.19 $ 559.80 $ 519.32 $ 495.81 $ 1005.78 $ 540.86 $ 450.59 $ 537.15
Shipments in All Other Packaging / Maximum Weight in Lbs.
51 312.16 203.28 447.32 456.39 433.16 570.75 620.89 401.85 569.17 526.79 502.95 1020.19 550.34 457.13 545.73
52 316.66 206.63 453.05 461.97 438.17 577.60 627.80 407.53 578.55 534.30 510.11 1034.59 559.81 463.68 556.44
53 318.89 209.97 458.57 467.56 446.47 586.68 634.69 413.20 590.08 541.79 519.23 1052.05 569.29 470.24 562.91
54 322.26 213.31 462.39 473.16 451.43 591.28 641.59 418.85 597.28 549.28 524.40 1063.43 578.73 476.80 571.49
55 325.63 216.66 467.85 478.75 458.05 598.12 648.50 424.52 606.67 556.78 531.57 1077.85 588.22 483.34 580.11
56 329.00 220.01 473.31 484.34 464.67 604.96 655.41 430.19 616.06 564.28 538.74 1092.27 597.71 489.88 588.73
57 332.37 223.36 478.77 489.93 471.29 611.80 662.32 435.86 625.45 571.78 545.91 1106.69 607.20 496.42 597.35
58 335.74 226.71 484.23 495.52 477.91 618.64 669.23 441.53 634.84 579.28 553.08 1121.11 616.69 502.96 605.97
59 340.34 230.02 491.48 502.96 486.38 625.49 676.15 447.20 644.20 586.73 560.16 1135.47 626.16 509.54 614.46
60 342.47 233.36 495.16 506.71 491.19 634.77 683.06 452.88 655.99 594.22 567.32 1149.88 635.61 516.08 625.43
61 345.67 237.03 502.14 511.99 499.69 638.71 689.75 458.42 662.67 601.19 573.97 1164.29 645.10 522.63 634.04
62 348.86 240.69 505.47 517.27 506.34 645.09 696.43 463.95 671.76 608.16 580.62 1178.70 654.58 529.17 641.48
63 352.05 244.36 510.62 524.48 511.07 653.96 703.12 469.49 680.86 615.13 587.27 1193.12 664.05 535.71 651.29
64 355.23 248.03 517.67 527.84 519.63 660.38 709.80 475.03 689.95 622.09 593.93 1207.53 674.80 542.27 657.41
65 358.44 251.69 522.86 533.12 526.29 666.78 716.48 480.57 699.04 629.07 602.88 1221.93 683.00 548.81 668.54
66 361.63 255.35 526.12 538.41 532.93 670.59 725.82 486.11 708.14 636.05 607.24 1236.35 695.02 555.37 676.87
67 364.82 259.02 533.19 543.66 539.52 679.58 729.86 491.63 717.24 643.01 613.90 1250.76 701.96 561.91 685.77
68 367.99 262.69 538.38 548.94 544.20 683.36 736.54 497.17 726.33 649.99 620.56 1265.16 711.44 568.46 691.76
69 371.18 266.35 543.55 554.22 550.80 692.39 745.95 502.70 735.42 656.95 627.22 1283.29 723.63 575.00 700.36
70 374.39 270.02 548.73 561.55 559.54 698.78 752.67 508.26 744.52 663.94 636.30 1293.99 730.39 581.54 711.67
71 378.75 273.67 551.89 564.78 566.19 705.18 759.37 513.79 753.61 670.91 640.53 1308.41 739.86 588.10 717.54
72 380.76 277.35 559.10 570.07 572.84 711.58 763.27 519.32 762.70 677.88 647.19 1322.81 749.34 594.66 728.91
73 385.35 281.02 564.26 575.33 579.50 715.23 772.79 524.85 771.79 684.85 655.09 1337.23 759.03 601.21 734.72
74 387.15 284.67 569.45 582.75 583.93 724.39 776.65 530.38 780.89 691.80 660.49 1351.64 769.76 607.75 744.74
75 391.73 288.35 574.62 585.89 592.79 727.98 783.32 535.93 789.98 698.79 667.14 1366.04 777.78 614.30 751.91
76 394.96 292.01 579.78 591.17 599.44 737.19 790.03 541.46 799.08 705.76 673.80 1380.45 787.24 620.85 760.51
77 396.72 295.68 584.97 598.64 603.87 740.73 796.70 547.00 808.17 712.15 682.31 1394.87 796.72 627.39 771.96
78 401.35 299.35 590.14 601.73 611.60 747.10 803.39 552.53 817.27 712.85 683.17 1409.27 809.08 633.95 777.67
79 403.10 303.01 593.14 609.23 619.40 756.39 810.07 558.07 826.35 726.67 693.77 1423.69 815.68 640.49 786.27
80 406.28 306.68 598.33 614.53 626.05 762.79 816.76 563.61 835.45 733.65 700.43 1438.10 825.15 647.04 794.86
81 409.22 309.56 603.16 619.51 632.69 769.18 819.81 567.19 844.28 737.42 704.03 1449.49 835.54 651.97 799.52
82 412.19 312.45 610.22 622.19 639.26 772.61 822.87 570.77 853.08 741.17 707.61 1460.87 842.74 656.89 807.17
83 416.63 315.32 615.07 627.13 643.57 782.00 825.94 574.36 861.90 744.94 711.21 1472.26 851.55 661.80 808.89
84 418.07 318.20 619.93 632.09 650.19 788.40 829.00 577.92 870.72 748.71 714.80 1483.65 860.33 666.72 813.51
85 421.01 321.09 624.78 637.04 658.06 794.79 832.06 581.51 879.54 752.48 718.42 1495.04 869.12 671.64 818.18
86 423.95 323.98 627.33 644.36 663.43 801.20 835.13 585.08 888.37 756.24 722.00 1506.43 879.67 676.57 822.84
87 428.45 326.86 634.50 646.93 670.05 807.60 838.18 588.67 890.30 760.01 725.59 1517.81 886.72 681.49 827.51
88 431.39 329.74 637.02 651.90 679.20 813.99 842.88 592.25 890.55 763.77 728.93 1529.20 895.50 686.42 832.16
89 434.35 332.62 644.20 656.84 684.52 818.09 844.30 595.84 890.80 767.54 729.30 1540.59 905.52 691.34 836.82
90 437.30 335.51 646.69 664.24 692.55 818.50 847.37 599.41 891.05 771.29 736.66 1551.98 913.10 696.27 841.49
91 438.69 338.39 651.54 669.19 696.58 818.75 850.43 602.98 891.30 775.06 739.96 1563.36 921.89 701.17 849.40
92 443.22 341.27 658.77 671.70 704.53 819.00 853.49 606.57 891.55 778.83 743.56 1574.75 934.07 706.09 850.84
93 444.57 344.15 663.63 679.14 709.81 819.25 856.56 610.15 891.80 782.60 747.16 1586.14 935.87 711.02 858.76
94 449.12 347.04 668.49 681.59 718.84 819.50 859.61 613.73 892.05 786.36 750.76 1597.53 936.12 715.94 860.16
95 452.04 349.94 671.65 687.53 719.75 819.75 862.67 617.31 892.30 790.13 754.35 1608.92 936.37 720.87 864.83
96 455.03 352.82 676.65 692.66 720.00 820.00 865.72 620.88 892.55 793.89 757.95 1620.31 936.62 725.79 869.49
97 457.98 355.70 681.64 696.48 720.25 820.25 868.80 624.48 892.80 797.66 761.54 1631.69 936.87 730.71 874.16
98 460.49 358.58 686.63 702.85 720.50 820.50 871.85 628.04 893.05 801.43 765.13 1643.08 937.12 735.64 882.16
99 460.75 359.75 690.60 706.62 720.75 820.75 874.96 631.63 893.30 805.18 768.72 1654.48 937.37 740.56 886.56
100 461.00 360.00 691.00 707.00 721.00 821.00 880.00 634.00 895.00 812.00 774.00 1658.00 939.00 746.00 887.00
100–999 lbs.1 $ 4.61 $ 3.60 $ 6.91 $ 7.07 $ 7.21 $ 8.21 $ 8.80 $ 6.34 $ 8.95 $ 8.12 $ 7.74 $ 16.58 $ 9.39 $ 7.46 $ 8.87
1,000+ lbs.1 4.44 3.43 6.73 6.82 6.95 7.83 8.57 6.18 8.54 7.99 7.62 15.49 8.86 7.34 8.55
1
These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment.
Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
ZONES
Weight A C D E F G H I J K L M N O P
1 lb. $ 50.55 $ 33.58 $ 82.22 $ 86.31 $ 61.64 $ 96.69 $ 95.55 $ 56.39 $ 58.24 $ 63.84 $ 62.58 $ 116.57 $ 61.15 $ 63.02 $ 62.76
Shipments in All Other Packaging / Maximum Weight in Lbs.
2 lbs. 57.06 37.63 93.82 98.11 73.00 109.31 109.04 67.58 68.88 76.66 75.30 143.46 70.52 73.36 74.79
3 63.72 42.07 102.77 107.99 82.68 121.17 120.33 75.47 79.53 89.83 87.68 169.23 80.17 82.77 86.04
4 69.64 45.53 115.22 121.10 91.21 133.58 135.33 83.23 90.19 102.29 100.24 195.01 89.61 92.18 96.91
5 75.89 49.24 124.85 130.73 99.57 145.13 148.96 91.21 100.43 114.96 112.64 220.78 98.47 100.24 107.01
6 81.89 52.40 133.22 139.71 107.93 156.98 158.53 98.43 110.67 127.89 124.85 245.43 108.52 107.98 117.10
7 87.89 55.32 140.72 147.07 116.07 168.24 168.07 105.88 120.92 139.76 137.28 270.27 118.56 119.09 127.04
8 92.90 58.23 148.06 155.59 123.93 179.02 180.99 113.23 129.63 151.04 147.99 294.74 128.60 127.16 136.45
9 98.13 61.16 155.13 162.73 131.81 189.47 192.58 120.47 138.34 162.30 159.03 319.40 138.65 134.79 146.43
10 103.00 64.07 161.88 170.10 140.21 200.30 204.85 127.93 147.06 173.57 170.08 344.04 148.55 143.83 155.33
11 106.40 66.97 169.56 178.17 147.28 209.96 216.54 134.87 155.13 182.09 178.41 364.22 157.75 149.56 164.15
12 109.42 69.89 175.99 184.30 155.47 220.82 226.66 141.79 163.20 190.60 186.76 384.39 167.39 156.26 171.77
13 112.10 72.82 183.15 191.41 162.48 230.83 238.46 148.72 171.27 198.93 195.10 404.56 177.01 162.97 179.98
14 115.15 75.73 189.95 198.50 170.73 241.27 249.21 155.66 179.34 207.64 203.44 424.73 186.64 169.69 188.93
15 118.17 78.64 195.68 206.75 177.68 252.97 259.38 162.44 187.39 215.95 211.80 444.90 196.28 177.05 196.43
16 120.76 81.24 202.87 212.41 183.04 262.64 270.03 169.23 195.34 223.36 218.86 461.72 206.58 183.11 205.41
17 123.78 83.85 208.61 218.82 188.38 273.08 280.67 175.71 204.01 230.59 226.78 478.99 215.33 188.49 212.83
18 128.38 86.46 215.11 225.23 193.73 282.99 291.31 182.33 211.21 237.57 232.99 495.34 224.86 194.55 221.02
19 129.88 89.06 221.24 232.07 199.84 294.56 303.07 189.14 219.13 244.79 240.06 512.65 234.39 201.98 229.19
20 131.30 91.66 226.56 238.08 205.21 303.85 312.59 195.78 227.07 251.99 247.14 528.96 244.84 212.22 237.39
21 133.89 94.25 233.51 245.38 209.78 314.29 324.43 202.42 235.00 259.45 254.21 545.78 253.45 213.38 245.59
22 139.10 96.86 238.76 250.42 215.11 324.73 333.88 209.07 242.93 266.41 261.28 562.60 262.98 218.71 253.78
23 141.51 99.85 244.71 256.69 221.30 335.02 344.12 215.44 250.60 273.41 269.15 576.05 272.25 224.07 262.97
24 143.04 102.83 251.58 262.94 225.81 343.39 355.66 221.62 258.27 280.65 274.99 589.50 279.43 229.43 271.21
25 143.93 105.81 257.02 270.65 232.03 351.70 364.60 227.99 265.93 287.37 281.85 602.95 288.76 235.53 279.43
26 146.52 108.82 262.58 276.45 237.40 361.41 374.84 234.35 273.62 294.37 288.69 616.41 297.02 246.66 287.65
27 149.09 111.81 269.52 281.68 242.78 369.70 385.08 240.95 281.27 301.36 295.55 629.86 305.28 252.14 294.74
28 151.67 114.79 275.50 288.99 247.20 380.16 396.79 247.32 288.95 308.34 302.40 643.31 312.35 259.44 304.11
29 154.24 117.78 279.94 295.26 252.54 387.69 407.06 253.69 296.61 315.62 309.26 656.78 320.58 261.96 312.32
30 156.81 120.77 285.89 301.54 257.89 396.69 415.81 259.83 304.29 322.62 317.32 670.88 328.80 262.38 320.52
31 159.75 123.22 292.37 305.55 263.94 403.90 422.61 265.63 311.94 329.33 328.63 684.35 337.12 267.76 328.29
32 161.54 125.71 297.26 310.66 268.99 411.13 431.01 271.41 319.62 335.71 331.11 697.81 342.89 279.63 336.05
33 163.90 128.18 301.06 315.78 274.05 417.53 436.23 277.22 327.29 342.40 335.81 710.59 351.28 285.13 342.50
34 166.56 130.66 305.94 320.89 279.11 424.02 443.03 282.99 334.96 349.10 342.38 724.04 358.34 290.63 351.59
35 168.93 133.11 311.49 327.15 283.09 430.46 451.51 289.05 343.89 356.14 348.94 737.50 364.03 294.79 357.97
36 170.98 135.58 316.78 331.75 288.13 435.22 458.37 294.57 350.30 362.48 355.52 750.95 371.08 299.29 365.68
37 174.04 138.06 321.74 338.10 293.17 441.63 463.47 300.38 357.95 369.19 368.75 764.40 378.12 301.09 374.85
38 175.69 140.53 326.65 342.62 298.22 450.66 472.04 306.44 365.64 376.23 371.71 777.87 385.17 313.79 381.17
39 178.07 142.99 331.54 347.71 303.25 456.25 477.09 311.96 373.29 382.58 376.64 791.32 392.21 318.12 388.94
40 180.41 145.46 336.42 351.61 308.30 460.89 483.91 318.02 380.96 389.28 389.83 804.77 399.26 323.62 398.15
41 182.99 147.98 340.71 357.37 313.76 467.26 491.22 323.37 388.64 396.30 395.45 818.23 407.85 326.55 404.17
42 185.54 150.50 344.36 361.34 319.20 473.63 496.75 329.03 397.76 402.58 398.61 832.48 413.35 333.11 411.73
43 188.44 153.02 349.26 368.60 325.88 480.94 505.37 334.98 403.96 409.24 400.88 845.13 420.40 337.47 419.29
44 190.66 155.47 352.87 372.16 331.36 486.35 506.24 340.31 411.64 415.89 407.41 859.42 427.44 338.84 428.49
45 193.22 158.14 357.82 375.32 336.84 494.63 516.50 345.96 419.30 422.96 414.43 872.04 436.14 341.83 434.47
46 195.79 160.66 362.08 382.15 342.32 501.03 520.80 351.60 426.97 429.61 420.44 885.50 441.53 347.18 441.97
47 198.72 163.16 368.63 384.95 347.79 505.45 522.47 357.26 436.25 435.87 427.47 898.96 450.23 352.54 449.52
48 201.27 165.70 373.04 388.78 351.90 513.81 529.94 362.90 442.31 442.95 434.01 912.41 455.61 357.89 457.09
49 204.20 168.21 376.52 395.66 357.37 518.18 535.46 368.54 449.98 449.19 440.53 925.86 462.67 363.23 464.64
1
Weight restrictions exist on FedEx International Economy shipments from certain origin countries.
Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
*Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.
51 210.33 173.59 386.29 404.71 369.89 530.91 548.54 379.53 465.31 462.43 453.51 952.77 477.94 373.94 479.76
52 212.29 176.44 390.22 407.40 374.18 537.27 550.01 385.25 472.98 469.00 459.97 966.22 486.16 379.30 489.21
53 215.86 179.29 392.00 409.68 381.30 545.75 555.51 390.25 482.43 475.56 467.64 980.63 494.40 384.64 494.88
54 216.65 182.17 394.82 414.19 386.28 550.03 565.17 395.95 488.33 482.16 472.83 993.15 502.60 390.03 502.46
55 219.12 185.04 399.09 418.65 391.97 556.39 570.73 401.32 496.01 488.74 479.31 1006.60 510.84 395.57 510.04
56 221.59 187.91 403.36 423.11 397.66 562.75 576.29 406.69 503.69 495.32 485.79 1020.05 519.08 401.11 517.62
57 224.06 190.78 407.63 427.57 403.35 569.11 581.85 412.06 511.37 501.90 492.27 1033.50 527.32 406.65 525.20
58 226.53 193.65 411.90 432.03 409.04 575.47 587.41 417.43 519.05 508.48 498.75 1046.95 535.56 412.19 532.78
59 231.50 199.19 417.67 438.09 415.49 581.81 594.38 427.62 526.66 521.97 511.44 1060.40 543.76 427.27 540.22
60 233.54 202.28 423.76 440.96 419.59 590.47 599.96 432.82 536.30 527.59 517.43 1073.86 551.98 428.78 549.90
61 237.06 205.38 425.96 449.56 426.88 594.10 605.32 438.45 541.73 534.22 524.12 1087.31 560.21 432.71 557.49
62 239.20 208.30 431.19 453.80 432.58 600.05 610.67 443.27 549.15 540.33 528.79 1100.76 568.43 439.51 565.08
63 242.19 211.58 436.71 457.73 436.62 608.34 616.03 448.51 556.57 545.94 534.78 1114.23 576.66 443.42 572.65
64 244.77 214.69 440.90 458.67 443.97 614.30 621.38 453.73 563.99 552.05 543.49 1127.68 587.12 448.76 578.00
65 247.33 217.77 442.10 466.59 449.66 620.26 626.73 458.96 571.39 558.18 547.43 1141.13 593.12 454.13 587.82
66 249.89 220.67 448.89 469.64 455.35 623.78 628.22 464.59 578.82 564.30 550.01 1154.59 603.64 459.48 595.15
67 252.44 223.97 453.07 470.45 461.00 632.17 635.89 469.83 586.23 570.42 558.76 1168.04 609.57 464.83 603.00
68 254.65 227.06 454.19 479.35 464.99 635.67 642.81 474.63 593.64 576.54 565.45 1181.49 617.80 470.19 608.24
69 259.65 230.17 458.23 483.59 470.65 644.09 648.91 479.84 601.05 582.66 572.94 1196.11 628.42 475.54 615.80
70 260.48 233.26 466.82 484.88 478.15 650.04 649.52 485.06 608.47 588.80 576.76 1208.40 634.25 480.90 625.78
71 262.76 236.37 469.16 489.93 483.85 656.01 661.31 490.29 615.89 595.47 580.86 1221.86 642.48 486.24 630.93
72 266.23 239.25 473.37 496.36 489.55 661.97 664.22 495.50 623.30 601.02 591.70 1235.32 650.70 491.61 640.96
73 267.84 242.33 474.34 500.62 495.24 665.34 670.41 500.73 630.70 607.13 595.43 1248.77 659.62 496.94 646.04
74 270.18 245.65 478.38 501.79 499.02 673.87 673.28 505.95 638.14 613.26 598.23 1262.22 669.71 502.30 656.12
75 273.73 248.75 482.42 506.88 506.64 677.21 673.61 511.17 645.54 619.38 606.73 1275.68 675.39 507.65 666.18
76 274.09 251.85 486.44 513.39 512.32 685.79 678.92 516.40 652.96 625.49 615.05 1289.13 683.61 513.00 668.73
77 277.94 254.95 495.33 517.26 516.11 689.07 684.23 521.61 660.37 632.21 619.45 1302.58 691.84 518.36 678.88
78 279.23 258.04 498.49 521.89 523.73 695.01 689.52 527.32 667.79 638.33 623.10 1316.03 702.74 525.44 689.03
79 282.98 261.14 503.94 525.76 529.43 703.67 694.83 532.06 675.19 643.85 630.69 1329.50 708.30 529.07 691.39
80 283.36 263.62 505.68 527.16 535.11 709.63 700.14 532.67 682.62 644.56 631.57 1342.95 716.51 530.92 698.94
81 284.97 264.48 509.48 531.14 540.81 715.58 702.57 535.58 689.82 653.43 634.81 1353.60 726.93 547.69 708.40
82 289.50 266.19 513.44 535.99 546.52 718.74 705.02 538.97 697.01 656.76 637.28 1364.25 731.80 551.83 709.91
83 290.81 268.67 513.90 542.36 553.88 727.52 707.46 542.35 704.21 660.10 640.52 1374.91 739.46 555.97 712.72
84 291.89 271.14 517.68 546.34 555.80 733.46 709.92 545.75 711.43 663.44 644.53 1385.55 747.08 560.10 715.40
85 296.46 273.36 525.64 550.32 563.61 739.42 712.36 549.13 718.64 666.78 647.01 1396.21 754.72 564.24 719.51
86 298.60 275.82 528.17 550.93 571.01 745.38 714.81 552.52 725.83 670.10 650.22 1406.86 763.91 568.38 723.63
87 299.37 278.29 532.44 551.48 572.80 751.34 717.12 555.91 727.82 673.45 653.47 1417.51 770.01 572.53 726.36
88 301.50 280.77 535.08 562.29 580.66 758.75 719.62 559.31 728.07 676.78 657.49 1428.17 777.67 576.66 737.42
89 303.65 283.23 536.55 566.28 585.21 763.25 719.87 562.68 728.32 680.12 660.74 1438.82 786.36 582.72 741.56
90 308.33 285.71 540.84 569.84 592.10 764.46 720.12 566.08 728.57 683.45 668.02 1449.47 792.93 584.94 745.69
91 309.37 288.43 547.47 570.73 599.59 764.71 720.37 569.46 728.82 686.79 671.02 1460.12 800.58 589.07 747.08
92 310.07 290.64 551.27 577.93 603.50 764.96 720.62 572.86 729.07 690.12 673.47 1470.78 811.31 593.21 749.78
93 313.66 293.37 551.66 578.65 611.01 765.21 720.87 576.25 729.32 693.46 677.55 1481.42 813.44 597.36 755.33
94 314.36 295.59 554.56 583.09 614.87 765.46 721.12 580.16 729.57 696.79 679.99 1492.08 813.69 601.49 758.02
95 318.23 298.05 554.85 583.54 615.57 767.38 721.37 583.02 729.82 700.14 684.07 1502.73 813.94 605.63 766.43
96 318.62 300.80 555.10 583.79 615.84 767.63 721.62 586.41 730.07 703.46 686.48 1513.39 814.19 609.78 770.57
97 320.79 303.26 555.35 584.04 621.20 767.88 721.87 589.81 730.32 706.81 689.76 1524.03 816.46 613.92 774.72
98 325.59 305.73 555.60 585.10 621.74 768.13 722.12 593.19 730.61 710.15 693.01 1534.69 816.71 618.05 775.97
99 326.75 306.92 555.85 585.35 623.03 769.46 722.37 596.13 736.30 713.48 696.27 1545.35 818.49 624.24 786.05
100 327.00 311.00 557.00 588.00 642.00 796.00 725.00 599.00 850.00 715.00 701.00 1548.00 854.00 630.00 842.00
100–999 lbs.1 $ 3.27 $ 3.11 $ 5.57 $ 5.88 $ 6.42 $ 7.96 $ 7.25 $ 5.99 $ 8.50 $ 7.15 $ 7.01 $ 15.48 $ 8.54 $ 6.30 $ 8.42
1,000+ lbs.1 3.22 2.97 5.43 5.73 6.19 7.59 7.06 5.81 8.11 7.01 6.90 14.46 8.06 6.20 8.12
1
These per-pound rates may apply if the total shipment weighs 100 lbs. or more. Multiply the rate by total shipment weight. When multiweight rates apply, fees may be assessed one time per shipment.
Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
3. Note any additional charges or fees that may apply from the chart on p. 81. Geneva 365 365 464 568
Hamburg 432 454 556 587
Helsinki 378 378 470 576
Lisbon 378 378 470 576
Origin Cities (U.S. and Puerto Rico) Zone 1
London 241 241 241 489
New York A
Madrid 365 365 464 568
Miami B Manchester 427 427 464 568
Boston; Chicago; Houston; Los Angeles; C Milan 378 378 470 576
San Francisco; and Washington, D.C. Moscow 514 514 525 612
Munich 432 454 556 587
All other cities (including cities in Puerto Rico) D
Oslo 378 378 470 576
Paris 365 365 464 568
U.S. to Asia and Australia Prague 482 482 501 587
Rome 365 365 464 568
Origin Zones 1 Stockholm 365 365 464 568
These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate.
1
Country and zone alignments are subject to change without notice.
arrange to have your package accompanied by a courier while in transit. If the package is too large or heavy
These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate. to carry on the aircraft, it may be checked as accompanied baggage. The Hand Carry Fee is based on the travel
cost of the courier and will be quoted at the time of transaction.
1
Country and zone alignments are subject to change without notice.
2. See the appropriate rate table below for your shipment’s origin region Budapest 617 617 636 722
(Asia and Australia, Europe, Caribbean, Middle East and Africa, Latin Copenhagen 513 513 605 711
America, Canada). Rates shown are based on a 1-lb. package. This Dublin 556 556 605 654
includes both document and nondocument shipments. Dusseldorf 567 589 691 722
Frankfurt 500 500 599 703
3. Note any additional charges or fees that may apply from the chart on p. 83.
Geneva 500 500 599 703
Hamburg 567 589 691 722
Helsinki 513 513 605 711
Lisbon 513 513 605 711
Destination Cities (U.S. and Puerto Rico) Zone 1 London 376 376 376 624
New York A
Madrid 500 500 599 703
Miami B Manchester 562 562 599 703
Boston; Chicago; Houston; Los Angeles; C Milan 513 513 605 711
San Francisco; and Washington, D.C. Moscow 649 649 660 747
Munich 567 589 691 722
All other cities (including cities in Puerto Rico) D
Oslo 513 513 605 711
Paris 500 500 599 703
Prague 617 617 636 722
Asia and Australia to U.S. Rome 500 500 599 703
Stockholm 500 500 599 703
destination Zones 1
Vienna 575 575 599 703
Origin A B C D Warsaw 617 617 636 722
Auckland $ 537 $ 537 $ 562 $ 575 Zurich 500 500 599 703
Beijing 500 500 562 605 These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate.
Delhi 537 537 562 575
Hong Kong 543 543 611 629
Jakarta 575 575 642 642 Caribbean to U.S.
Kuala Lumpur 575 575 624 642 destination Zones 1
Manila 537 537 562 575
Melbourne 575 575 599 611 Origin A B C D
Mumbai 537 537 562 575 Aruba $ 531 $ 447 $ 587 $ 660
Seoul 500 500 562 605 Bahamas 531 447 587 660
Singapore 543 543 611 629 Barbados 531 447 587 660
Sydney 587 587 611 629 Curaçao 531 447 587 660
Taipei 537 537 562 575 Dominican
Tokyo 543 543 611 629 Republic 531 447 587 660
These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate.
Grand Cayman 531 447 587 660
Jamaica 531 447 587 660
Puerto Rico 531 447 587 660
Trinidad 531 447 587 660
These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate.
* Note: Unless otherwise provided herein, the FedEx Express International Terms and Conditions at
the back of this book apply to FedEx International Next Flight U.S. import shipments.
1
Country and zone alignments are subject to change without notice.
Additional charges and fees may apply. They vary depending on origin country.
Latin America to U.S. Call 1.800.974.7333 for information.
These rates do not include duties and taxes. Any fraction of a pound takes the next-higher rate.
Dangerous Goods
You cannot ship dangerous goods of any kind via FedEx International Next
Canada to U.S. Flight service.
Weight A C D E F G H I J K L M N O P
151–999 lbs. $ 3.27 $ 3.11 $ 5.57 $ 5.88 $ 6.42 $ 7.96 $ 7.25 $ 5.99 $ 8.50 $ 7.15 $ 7.01 $ 15.48 $ 8.54 $ 6.30 $ 8.42
1,000+ lbs. 3.22 2.97 5.43 5.73 6.19 7.59 7.06 5.81 8.11 7.01 6.90 14.46 8.06 6.20 8.12
Minimum Charge 124.00 154.99 264.44 276.26 323.01 400.42 345.13 285.57 397.91 356.07 369.21 815.40 442.05 300.40 407.27
Any fraction of a pound takes the next-higher rate. Ancillary clearance service fees may apply for various clearance services, depending on commodity and country; see p. 91 for details.
*Note: Unless otherwise provided herein, the terms and conditions of the country of origin apply to U.S. import shipments.
Determine FedEx International Destination City Airport Zone1 Destination City Airport Zone1
Premium Rates Argentina Buenos Aires EZE L Hungary Budapest BUD M
1. Find the zone for your destination Australia Melbourne MEL J India Mumbai BOM O
Sydney SYD New Delhi DEL
in the zone table at right.
Austria Vienna VIE H Indonesia Jakarta CGK J
2. Determine your total shipment weight Belgium Antwerp ANR D Israel Tel Aviv TLV J
(round up to the next-higher pound). Brussels BRU Italy Milan MXP E
Brazil Sao Paulo VCP L Japan Nagoya NGO G
3. Multiply the per-pound rate shown Canada Montreal YUL A Osaka KIX
in the rate table below by the total Toronto YYZ Tokyo NRT
shipment weight. Vancouver YVR Korea, South Incheon ICN G
Chile Santiago SCL L Luxembourg Luxembourg City LUX D
China Beijing PEK N Malaysia Kuala Lumpur KUL J
Guangzhou CAN Penang PEN
Shanghai PVG Mexico Guadalajara GDL C
Shenzhen SZX Mexico City MEX
Colombia Bogota BOG L Monterrey MTY
Denmark Copenhagen CPH H Toluca TLC
England (U.K.) Birmingham BHX D Netherlands (Holland) Amsterdam AMS D
London LHR Eindhoven EIN
Manchester MAN Rotterdam RTM
Stansted STN Panama Panama City PTY K
France Bordeaux BOD D Philippines Cebu CEB J
Lille LIL Manila MNL
Lyon LYS Scotland (U.K.) Aberdeen ABZ D
Nantes NTE Glasgow GLA
Paris CDG Singapore Singapore SIN F
Germany Berlin TXL E Spain Barcelona BCN H
Bremen BRE Madrid MAD
Cologne CGN Sweden Stockholm ARN H
Dresden DRS Switzerland Basel BSL H
Dusseldorf DUS Geneva BSL
Frankfurt FRA Taiwan Taipei TPE F
Hamburg HAM Thailand Bangkok BKK J
Hanover HAJ United Arab Emirates Dubai DXB J
Munich MUC Venezuela Valencia VLN L
Nuremberg NUE Vietnam Hanoi HAN J
Stuttgart STR Ho Chi Minh City SGN
Hong Kong Hong Kong HKG F
Country and zone alignments are subject to change without notice.
1
Optional-service fees apply when U.S. Package International Package express Freight PAGE
you select specific service options. Services Services Services NO.
Economy ® Freight
FedEx International
FedEx International
More Information
Priority ® Freight
FedEx Ground ®
FedEx 2Day ®
OPTIONAL-SERVICE FEES
Collect on Delivery
FedEx ® Collect on Delivery (C.O.D.) 4 4 4 4 4 4 4 95
FedEx Ground C.O.D.
®
4 4 96
FedEx Ground ® Electronic C.O.D. (E.C.O.D.) 4 96
Dangerous Goods and Hazardous Materials
Dangerous Goods (FedEx Express) 2 4 4 4 4 4 4 4 4 4 4 4 4 4 92
Hazardous Materials (FedEx Ground) 4 97
Delivery
FedEx ® Delivery Signature Options 4 4 4 4 4 4 4 4 95
FedEx Home Delivery Premium Service Upgrades 4 96
Inside Delivery Charge 4 4 4 97
Reroute of Shipment 4 4 4 4 4 4 4 4 99
Saturday Delivery 4 4 4 4 4 4 100
Pickup
Courier Pickup Charge 4 4 4 4 4 4 4 4 92
FedEx Ground ® Alternate Address Pickup 4 4 4 95
Inside Pickup Charge 4 4 4 4 97
Pickup Charge (FedEx International Premium) 4 99
Return On-Call Pickup Surcharge 4 4 4 4 99
Saturday Pickup 4 4 4 4 4 4 4 100
Weekly Pickup Fee 4 4 4 100
Proof of Delivery
FedEx Ground P.O.D. Advantage 4 4 4 96
Signature Proof of Delivery via FedEx Standard Overnight Envelope 4 4 4 4 4 4 4 4 4 4 4 100
Returns
FedEx E-Mail Return Label 4 4 4 4 4 4 4 4 95
FedEx ExpressTag ®
4 4 4 95
FedEx Ground ® Call Tag 4 4 96
FedEx Print Return Label 4 4 4 4 4 4 4 4 97
Other
Declared Value 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 93
Electronic Export Information Filing Fee 4 4 4 4 4 4 95
Extra Services Charge 4 4 4 4 95
FedEx International Controlled Export 4 4 96
For FedEx Express U.S. import shipments, these fees vary depending on origin country; however, each fee works the same as for U.S. export. Call 1.800.GoFedEx 1.800.463.3339 and say
1
“international services” for package service fees applicable from your origin country, or 1.800.332.0807 for freight service fees.
2
Includes accessible and inaccessible dangerous goods, and dry ice. Availability varies by service. See Dangerous Goods on p. 92 for details.
Economy ® Freight
FedEx International
FedEx International
More Information
Priority ® Freight
descriptions and other information.
FedEx Ground ®
FedEx 2Day ®
ADDITIONAL SHIPPING FEES
Additional Handling Surcharge 4 4 4 4 4 4 4 90
Address Correction 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 90
Ancillary Clearance Service Fees 4 4 4 4 4 4 4 91
Broker Select Option Fee 4 4 4 4 91
Change of Air Waybill Charge 4 92
Clearance Entry Fee 4 92
Delivery Area Surcharge 4 4 4 4 4 4 93
Delivery Reattempt Charge 4 4 4 94
Duties and Taxes 4 4 4 4 4 4 94
Extended Service Area Delivery 4 4 4 95
Extended Service Area Pickup 4 4 4 4 95
Fuel Surcharge 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 97
International Out-of-Delivery-Area Surcharge 4 4 4 4 4 97
International Out-of-Pickup-Area Surcharge 4 4 4 4 4 97
Metro Service Area Delivery 4 4 4 98
Metro Service Area Pickup 4 4 4 4 98
Missing or Invalid Account Number 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 98
Northern Canada Surcharge 4 99
Oversize Charge 4 4 4 4 4 4 4 4 99
Payer Rebilling 4 4 4 4 4 4 4 4 4 4 4 99
Residential Delivery Charge 4 4 4 4 4 4 4 4 4 4 4 99
Residential Pickup Charge 4 4 4 4 99
Rural Delivery (Alaska) 1 4 4 100
Rural Delivery (Hawaii) 1 4 4 100
other shipping information
Currency Conversion 92
Delivery Reattempts See
pp. 92–98
for
details
on how
dimensional
weight
may
affect
your
rate, 94
Dimensional Weight guidelines
for
tendering
multiple-piece
shipments
and
other
important
FedEx
94
Minimum Billable Weight for FedEx Express® Packaging shipping
information.
98
Multiple-Piece Shipments 98
Effective through Jan. 17, 2010. Effective Jan. 18, 2010, see Delivery Area Surcharge on p. 93.
1
Address Correction
Express. If a recipient’s address on an airbill, air waybill or shipping label is incomplete U.S. Express Package Services, $11 per correction
or incorrect, we may attempt to find the correct address and complete delivery. We will International Express Package Services,
assess a shipping fee. For shipments receiving FedEx Express Multiweight® pricing, the FedEx International Priority Freight,
fee is $11 per package up to a maximum of $77 per shipment. Address correction is also FedEx International Economy Freight
required if the recipient phone number is omitted for a Rural Delivery (RD) address or a
U.S. Ground Services, $10 per correction
Star Route Assignment (SRA) address in Alaska. If we are unable to complete delivery,
International Ground Service
we are not liable for failing to meet our delivery commitment.
Within the U.S., we also will assess this fee if the address is a P.O. box number or P.O. box U.S. Express Freight Services $55 per correction
ZIP code. For international shipments destined to a P.O. box address, we may assess the
fee if a valid telephone, fax or telex number is not provided for the recipient.
For FedEx International Broker Select®, the address correction fee will apply if the broker’s
address is incomplete or incorrect on the air waybill or other shipping documentation. If
we cannot determine the correct address or cannot reach the broker, we may attempt to
contact the sender for address clarification or instructions to return the shipment. If we
are unable to complete delivery under these circumstances, we will not be liable for
failing to meet our delivery commitment.
Ground. If we are unable to deliver a shipment because the shipper-provided address
is incorrect or is a P.O. box, we will attempt to determine the correct address, complete
delivery and notify the shipper of the address correction. We assess an additional charge
for delivery or attempted delivery to the corrected address. For shipments receiving FedEx
Ground Multiweight® pricing, the fee is $10 per package up to a maximum of $35 per
shipment. The money-back guarantee does not apply to these shipments, and we are not
liable for failing to complete delivery or meet our scheduled delivery time.
1
Charges shown do not include any fuel surcharge which may be applicable. Go to fedex.com/us/services/fuelsurcharge.html for details.
Canada-to-U.S. Shipments
Value for Duty Fee
$0–$200 $0
$200.01–$1,250 $23.75
$1,250.01–$2,000 $35
$2,000.01-plus $1.70 for each additional $1,000
Currency Conversion
FedEx Express customers who need their charges converted to a freely convertible International Express Package Services, For details on the conversion rate and other
currency (other than U.S. dollars) will be billed using a daily conversion rate. Our source International Express Freight Services currency information, see the Billing section
for the daily information is OANDA, an Internet exchange rate service. in the FedEx Express International Terms
and Conditions at the back of this book.
Dangerous Goods
Accessible Dangerous Goods. Certain dangerous goods must be accessible during FedEx First Overnight $5 per package (dry ice only)
transit. You can ship these accessible dangerous goods using FedEx Priority Overnight,
FedEx Priority Overnight • $70 per package (accessible)
FedEx 1Day Freight, FedEx International Priority, FedEx International Priority Freight, • $35 per package (inaccessible)
FedEx International Premium and FedEx International Express Freight® (IXF) services. • $5 per package (dry ice only)
Class 1.4 Explosives FedEx Standard Overnight, FedEx 2Day, • $35 per package (inaccessible)
Class 2.1 Flammable gas FedEx Express Saver • $5 per package (dry ice only)
Class 2.2 Non-flammable gas with a “cargo aircraft only” label FedEx International First $5 per shipment (dry ice only)
Class 3 Flammable liquid FedEx International Priority • Greater of $110 per shipment or
$0.60 per lb. (accessible)
Class 4 Flammable solid, spontaneously combustible, dangerous when wet
• Greater of $55 per shipment or
Class 5 Oxidizer and organic peroxide $0.30 per lb. (inaccessible)
Class 8 Corrosive material • $5 per shipment, or $5 per package
for shipments to or from Puerto Rico
(dry ice only)
Declared Value
See the Declared Value and Limits of Liability sections in the FedEx Express Terms and U.S. Express Package Services $0.70 per $100 of value for shipments
Conditions and the FedEx Ground Tariff at the back of this book for details. valued in excess of $100 ($2.10 minimum)
If U.S. multiple-package shipments processed together on a FedEx electronic shipping International Express Package Services $0.70 per $100 of value in excess of $100
solution contain a package with a declared value equal to or greater than $500, the Direct or $9.07 per lb., whichever is greater
Signature Required FedEx® Delivery Signature Option will automatically be applied to the
entire shipment. Additional Direct Signature Required fees will apply to those packages U.S. Ground Services, $0.70 per $100 of value for shipments
within the shipment with a declared value of less than $500. See FedEx Delivery International Ground Service valued in excess of $100 ($2.10 minimum)
Signature Options on p. 95 for more information. U.S. Express Freight Services $0.70 per $100 of value in excess of $100
or $1 per lb., whichever is greater
International Express Freight Services $0.70 per $100 of value in excess of $100
or $9.07 per lb., whichever is greater
Standard Overnight and FedEx 2Day only. and FedEx 2Day only.
Delivery Reattempts
Express and Ground U.S. Nonresidential Shipments. FedEx Express and FedEx Ground will Express Services, Ground Services See the definition at left and the Pickup
reattempt delivery of U.S. nonresidential shipments if: 1) no one at the recipient address or a and Delivery section in the FedEx Express
neighboring address is available to sign for the package and there is no signature release on Terms and Conditions and FedEx Ground
file; or 2) the shipper has selected a FedEx® Delivery Signature Option and no eligible recipient Tariff at the back of this book for details.
is available to sign for the package.
Express and Ground U.S. Residential Shipments. FedEx Express, FedEx Ground and FedEx
Home Delivery will reattempt delivery of U.S. residential shipments if: 1) the shipper has
selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the
package; or 2) we, at our sole discretion, determine the package may not be released. Some
exceptions apply. See the FedEx Express Terms and Conditions and FedEx Ground Tariff at the
back of this book for details.
Express Packages (International). For FedEx Express® international packages, we provide
redelivery service upon request at no additional charge. However, if delivery of a shipment
to a residential address in an international location (including a residence used as an office)
cannot be completed on the initial attempt, we may, at our sole discretion, either reattempt
delivery, hold the shipment at our facility until we contact the recipient for further delivery
instructions, or both. After three attempts to deliver and/or three attempts to notify the
recipient, or five business days from the date of shipment, whichever occurs first, the shipment
may be considered undeliverable.
For FedEx International First shipments, we may provide three delivery attempts. For shipments
that cannot be delivered on the first attempt, we may reattempt delivery by 10:30 a.m. on the
day of the first attempted delivery. If necessary, a second reattempt may occur by 10:30 a.m.
the following business day.
Express Freight. For more information on FedEx Express Freight delivery reattempts, see
Delivery Reattempt Charge above.
Dimensional Weight
Express. Dimensional weight is calculated by multiplying the length by width by height Express Services, Ground Services If the dimensional weight exceeds the
of each package in inches and dividing the total by 194 (for shipments within the U.S. actual weight, charges may be assessed
and shipments between the U.S. and Puerto Rico) or 166 (for international shipments). based on the dimensional weight. See
If the dimensional weight exceeds the actual weight, charges may be assessed based the definition at left for details.
on the dimensional weight. Dimensions of one-half inch or greater are rounded up to the
next whole number; dimensions less than one-half inch are rounded down. The final
calculation is rounded up to the next whole pound. Dimensional weight applies on a
per-package or per-shipment basis to all FedEx Express® U.S. shipments in customer
packaging, and on a per-shipment basis to all international shipments and U.S.-to-Puerto
Rico shipments in customer packaging. Shipments in FedEx® packaging may be subject to
dimensional-weight pricing.
Ground. Dimensional weight may apply to FedEx Ground packages that are 3 cubic feet
(5,184 cubic inches) or larger. Multiply the length by width by height of each package in
inches. If the total is 5,184 or greater, calculate dimensional weight by dividing by 194
(for shipments within the U.S.) or 166 (for shipments to Canada). If the dimensional weight
exceeds the actual weight, charges may be assessed based on the dimensional weight.
Dimensions of one-half inch or greater are rounded up to the next whole number;
dimensions less than one-half inch are rounded down. The final calculation is rounded up to
the next whole pound. If the package measures less than 5,184 cubic inches, dimensional
weight does not apply and charges will be assessed based on actual weight.
FedEx ExpressTag®
A charge applies in addition to shipping charges when we pick up the package for return FedEx Priority Overnight, FedEx Standard $4 per package
at your recipient’s location. Overnight, FedEx 2Day
Fuel Surcharge
We reserve the right to assess fuel and other surcharges on shipments, without notice. We will Express Services, Ground Services Go to fedex.com/us/services/
determine the amount and duration of any such surcharges at our sole discretion. By tendering fuelsurcharge.html for updates
your shipment to FedEx, you agree to pay the surcharges, as determined by FedEx. to the fuel surcharge.
For FedEx Express, the fuel surcharge percentage will be subject to adjustment monthly using a
rounded average of the U.S. Gulf Coast (USGC) spot price for a gallon of kerosene-type jet fuel,
as published monthly by the U.S. Department of Energy. The surcharge now in effect applies to
all FedEx Express® U.S., U.S. export and U.S. import shipments, except for FedEx International
Express Freight® (IXF) and FedEx International Airport-to-AirportSM shipments.
For FedEx Ground, the fuel surcharge percentage will be subject to adjustment monthly using a
rounded average of the National U.S. On-Highway Average price for a gallon of diesel fuel, as
published monthly by the U.S. Department of Energy.
Changes to the fuel surcharge will be applied effective the first Monday of each month. The
surcharge percentage will be reflected on your FedEx invoice. The percentage for each month
is available at fedex.com/us/services/fuelsurcharge.html approximately two weeks before
the surcharge is applicable.
Hazardous Materials
We assess a surcharge on each package containing hazardous materials. Materials FedEx Ground $25 per package
classified as ORM-D are the only hazardous materials you can ship via FedEx Home
FedEx Home Delivery, International ORM-D only; no charge applies
Delivery and FedEx International Ground (no surcharge applies for ORM-D).
Ground Service
Multiple-Piece Shipments
For FedEx Express® and FedEx Ground package services, you can ship multiple pieces U.S. Express Services, International FedEx Express Multiweight® rates
as a multiple-piece shipment if the pieces: 1) use the same service, bill-to instructions, Express Services may apply. See pp. 47–48 (U.S.),
packaging type and delivery instructions (including FedEx® Delivery Signature Options, p. 56 (Puerto Rico) and p. 73
collect on delivery, FedEx Express Saturday pickup or delivery, Hold at FedEx Location (international) for more details.
service, or FedEx Home Delivery premium service upgrades); 2) move together on the
Ground Services FedEx Ground Multiweight rates are
same day from one sender to one recipient; and 3) meet all size, weight and acceptance
available by contract only.
guidelines for the selected service. Individual packages in a multiple-piece shipment may
have different weights, dimensions and declared value. Within the U.S. only, individual
packages in a multiple-piece shipment processed using FedEx® electronic shipping
solutions may contain different designations of dangerous goods (for FedEx Express)
or hazardous materials (for FedEx Ground). All labeling requirements, guidelines and
restrictions apply. Each individual piece or single handling unit must have an address
label showing complete sender and recipient addresses.
Multiple-piece shipments tendered as express freight must be palletized, stackable,
forkliftable, banded and shrinkwrapped to form single handling units.
Once a multiple-piece shipment tendered via a U.S. package service reaches a total
shipment weight of 100 lbs. for FedEx Express (200 lbs. for FedEx Express Saver, effective
Jan. 18, 2010) or 200 lbs. for FedEx Ground (with contract-only FedEx Ground Multiweight®
rates), it is rated on a price-per-package and a price-per-total-shipment-weight basis. You
are billed the lower of the two rates. For FedEx Express, a 15-lb. average minimum package
weight for the shipment applies (effective Jan. 18, 2010; through Jan. 17, 2010, a 10-lb.
average minimum package weight for the shipment applies). For FedEx Ground, an average
minimum package weight for the shipment applies and varies by contract. FedEx Express
international multiple-piece shipments are billed based on total shipment weight.
All FedEx electronic shipping solutions can create shipping labels for FedEx Express and
FedEx Ground multiple-piece shipments within the U.S., and will place a master tracking
number and package-count sequence and total on each label. A FedEx® US Airbill can
accept up to 999 pieces as a multiple-piece shipment (except for shipments in FedEx®
Envelope or FedEx® 10kg Box and FedEx® 25kg Box packaging).
Oversize Charge
Express. The maximum limits for FedEx Express® U.S. packages are 150 lbs., and 119 inches U.S. Express Package Services, $50 per package
in length and 165 inches in length and girth. Packages that weigh 150 lbs. or less and exceed U.S. Ground Services, International
108 inches in length or 130 inches in length and girth are considered “oversize” packages. Ground Service
Oversize packages are rated based on the greater of the package’s actual rounded weight or
dimensional weight. In addition, a charge of $50 per oversize package applies.
We may refuse packages that exceed 119 inches in length or 165 inches in length and girth,
or if we find them in our network, we may consider them for shipping at our sole discretion.
These packages also are rated based on the greater of the package’s actual rounded weight or
dimensional weight, and a $50 charge per oversize package applies.
Note: We may accept FedEx Express packages weighing less than 151 lbs. that exceed
165 inches in length and girth and rate them as FedEx Express® Freight U.S. shipments.
See the Extra-Large Packages section in the FedEx Express U.S. Terms and Conditions
at the back of this book for details.
Ground. A package weighing 150 lbs. or less and measuring greater than 130 inches in length
and girth is classified as an “oversize” package. The shipping charges for an oversize package
are based on the greater of the package’s actual rounded weight and its dimensional weight.
A charge of $50 per oversize package also applies to any package measuring greater than 130
inches in length and girth.
For FedEx Home Delivery, the shipping charges for any package with a dimensional weight of
greater than 70 lbs. are the same as a FedEx Ground package of corresponding dimensional
weight being shipped under the same circumstances, plus FedEx Home Delivery fees and other
charges. A charge of $50 per oversize package also applies to any package measuring greater
than 130 inches in length and girth.
Payer Rebilling
For every request to change the billing instructions for a shipment, we will assess a fee to U.S. Express Package Services, International $10 per shipment
the payer in addition to shipping charges. Express Package Services, U.S. Express
Freight Services
Reroute of Shipment
A shipping fee is billed to the account number specified on the FedEx airbill or shipping label U.S. Express Package Services $11 per package
for each rerouted package; it appears as an address correction on the invoice. Reroutes can
U.S. Express Freight Services $55 per shipment
include delivering to a different address in the same city or changing a hold-at-location
instruction to courier delivery. Only one reroute is allowed per package. Any requested change
to an address that is not a reroute or an address correction is a new shipment, and new
shipping charges will apply. For shipments receiving FedEx Express Multiweight® pricing, the
fee is $11 per package up to a maximum of $77 per shipment.
Saturday Delivery
For U.S. package shipments, Saturday delivery is available with FedEx Priority Overnight FedEx Priority Overnight, FedEx 2Day $15 per package
and FedEx 2Day for an additional charge. (charge is not applied to shipments rated as
For U.S. express freight shipments, Saturday delivery is available to several U.S. markets FedEx Express Multiweight)
with FedEx 1Day Freight and FedEx 2Day Freight for an additional charge. Hold at FedEx FedEx International Priority $15 per shipment
Location service is not available with Saturday express freight delivery. To determine if
Saturday delivery is available to your destination, go to fedex.com/usfreight and select FedEx 1Day Freight, FedEx 2Day Freight, $200 per shipment
“U.S. shipping resources” to use the Service Area Locator, or call 1.800.332.0807. FedEx International Priority Freight (U.S.
import-rated shipments only)
For international shipments, Saturday delivery is available for an additional charge in
many of the countries served by FedEx International Priority. In certain Far East and Middle
East countries, Saturday is a regular business day, and delivery is available at no extra
charge via many FedEx Express® international services. U.S.-inbound delivery is available
in major markets via FedEx International Priority and FedEx International Priority Freight
for an additional charge. Call FedEx International Customer Service at 1.800.GoFedEx
1.800.463.3339 (say “international services”) for more information.
Saturday Pickup
Saturday pickup is available with FedEx First Overnight, FedEx Priority Overnight, FedEx U.S. Express Package Services $15 per package
Standard Overnight, FedEx 2Day and FedEx Express Saver for an additional charge. The
FedEx International First, $15 per shipment
maximum Saturday pickup charge for FedEx Express® U.S. package services is $105 per
FedEx International Priority
shipment. An additional charge also applies when you request Saturday pickup for
FedEx International First, FedEx International Priority or FedEx International Priority
DirectDistribution® shipments. To check availability, select Get Rates & Transit Times from the
Ship tab at fedex.com. Saturday pickup is not available with FedEx International Economy.
R E V I E W terms
review
Effective January 4, 2010
TERMS
Contents
U.S. Shipments International shipments (U.S. Edition)
Definitions 104 Definitions 116
Non-Waiver 105 Non-Waiver 117
Account Numbers 105 Account Numbers 117
Alcoholic Beverages 105 Alcoholic Beverages 117
Billing 105 Billing 118
Cartage Agents 107 Carriage Under International Conventions 119
Claims 107 Cartage Agents 119
Collect on Delivery (C.O.D.) Service 107 Claims 120
Credit Terms 108 Collect on Delivery (C.O.D.) Service 120
Dangerous Goods 108 Credit Terms 120
Declared Value and Limits of Liability Customs Clearance 120
(Not Insurance Coverage) 109 Dangerous Goods 121
Delivery Signature Options 109 Declared Value for Carriage and Limits of Liability
Dimensional Weight (Volumetric Weight) 110 (Not Insurance Coverage) 121
Extra-Large Packages 110 Dimensional Weight (Volumetric Weight) 122
Firearms 110 Duties and Taxes 122
Fuel Surcharge 110 Export Control Laws 123
Inspection of Shipments 110 Extra-Large Packages 123
Liabilities Not Assumed 110 Fuel Surcharge 123
Limitations on Legal Actions 111 Inspection of Shipments 123
Live Animals and Ornamental Marine Life Liabilities Not Assumed 123
(Including Live Fish) 111 Limitations on Legal Actions 124
Money-Back Guarantee Policy 111 Live Animals 124
Oversize Packages 112 Money-Back Guarantee Policy 124
Overweight Packages 112 Package Consolidators 125
Package Consolidators (Including FedEx Package Tracking/Tracing 126
Authorized ShipCenters) 112 Packaging and Marking 126
Packaging and Marking 112 Pharmaceuticals 126
Perishables 113 Pickup and Delivery 126
Pharmaceuticals 113 Post Office Box Addresses 127
Pickup and Delivery 113 Prohibited Items 127
Plants and Plant Materials 113 Proof of Performance (Verbal) 127
Prohibited Items 113 Proof of Performance (Written) 127
Proof of Delivery 114 Rate Quotations 127
Rate Quotations 114 Refusal or Rejection of Shipments 128
Refusal or Rejection of Shipments 114 Restrictions 128
Return Options 114 Routing and Rerouting 128
Routing and Rerouting 114 Undeliverable Shipments 128
Service Areas 114 Warranties 128
Signature Releases 114
Tobacco Products 115
Undeliverable Shipments 115
Warranties 115
For the most current updates to the FedEx Express Terms and Conditions,
please go to fedex.com.
These FedEx Express Terms and Conditions, contained in the FedEx Service Guide, “Business day” means Monday through Friday except for the following holidays:
supersede all previous terms and conditions, amendments, supplements, and other prior Memorial Day New Year’s Day
statements concerning the rates and conditions of FedEx Express service to which these Independence Day Constitution Day (Puerto Rico only)
terms and conditions apply. FedEx reserves the right to unilaterally modify, amend, change Labor Day Good Friday (Puerto Rico only)
or supplement the FedEx Service Guide, including, but not limited to, the rates, services, Thanksgiving Day Three Kings Day (Puerto Rico only)
features of service, and these terms and conditions without notice. These terms and Christmas Day
conditions are published in printed form and electronically at fedex.com. The downloadable “Business delivery” means any delivery that is not a residential delivery.
version (PDF) of the FedEx Service Guide at fedex.com is controlling. Only an officer in the
“Chargeable weight” means the greater of actual or dimensional weight. For all rating
Legal Department of FedEx Corporation may authorize a supplement to, or modification,
purposes, “length” is the longest side of any package or object.
change or amendment of, the FedEx Service Guide. No other agent or employee of FedEx,
its affiliates or subsidiaries, nor any other person or party, is authorized to do so. To “Commercial delivery” means any delivery that is not a residential delivery.
the extent a conflict exists between a FedEx Sales or FedEx Customer Automation “Consolidator” means any person, corporation, partnership or other entity that is inde-
agreement and the FedEx Service Guide, the FedEx Sales or FedEx Customer Automation pendent from FedEx and derives income from the consolidation of the packages of others
agreement controls. for tender to us, including all FedEx Authorized ShipCenter locations and entities who
have executed a Packaging and Pricing Agreement, Package Consolidator Agreement or
U.S. Shipments Packaging Agreement with FedEx.
The following pages contain the FedEx Express Terms and Conditions applicable to the “Customer,” “sender” or “shipper” means the person whose name is listed on the
transportation of any package, document, envelope, skid, container or other item by airbill as the sender.
FedEx Express U.S. Services (including FedEx SameDay, FedEx SameDay City, FedEx
First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation
Express Saver, FedEx SameDay Freight, FedEx 1Day Freight, FedEx 2Day Freight and FedEx and its officers, employees and agents (but does not include cartage agents).
3Day Freight), including, but not limited to, any such items tendered by customers utiliz- “FedEx Express Freight” means FedEx 1Day Freight, FedEx 2Day Freight and FedEx 3Day
ing FedEx electronic shipping systems, manifests, airbills, labels, shipping software and Freight unless the context requires otherwise.
stamps when shipping between points within the U.S., including Hawaii and Alaska. See “Freight” means any single piece or skid with a chargeable weight greater than 150 lbs.
the International Shipments section when shipping to or from international points, includ- Any fraction of a pound takes the next-higher rate.
ing points between Puerto Rico and the U.S. See the FedEx Ground Tariff when shipping
“Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended or
by FedEx Ground.
supplemented.
If there is a conflict between these terms and conditions and the terms and conditions
on any FedEx airbill, manifest, stamp, shipping label or other transit documentation, the “In good credit standing” means: (1) that payment on the FedEx account is current;
terms and conditions in the FedEx Service Guide, as amended, modified, changed or (2) the account is not in “cash-only” status; and, (3) for commercial or business accounts,
supplemented, will control. the balance does not exceed the credit limit established by FedEx.
Rates and service quotations by our employees and agents are based upon “Overcharge” means a charge based on an incorrect rate; an incorrect special handling
information you provide, but final rates and service may vary based upon the shipment fee; billing a service other than the service selected for the package; billing based on
actually tendered and the application of these terms and conditions. Rates quoted will incorrect package or shipment weight; billing to the wrong account number; or any other
vary depending on whether (1) the shipper is a FedEx account holder, (2) the shipper has billing, unrelated to a service failure, that results in an incorrect charge.
discounts applied to his or her account and (3) the shipment is being dropped off at a
“Package” means any single parcel or piece with a chargeable weight of 150 lbs. or
staffed FedEx location.
less. Any fraction of a pound takes the next-higher rate.
• Shippers will be quoted FedEx Standard List Rates if:
– They are FedEx account holders and they do not have discounts applied to their “Proof of delivery” means electronically captured delivery information, which may
account and they have a shipment picked up at their location or they drop off a include date, time, location and signature information.
shipment at a non-staffed FedEx drop-off location; or “Recipient” means the person whose name is listed on the airbill as the recipient.
– They are non-FedEx account holders and they have a shipment picked up at their “Reroute” means to deliver a shipment to an address different from that specified on
location or they drop off a shipment at a non-staffed FedEx drop-off location. the airbill, and includes a change: (1) from one street address to another in the same city
– They are non-FedEx account holders and they prepare a shipping label online at and state; (2) from directions to Hold at FedEx Location to a request for delivery to another
FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or location; (3) from the delivery instructions on the airbill to a request to Hold at FedEx
non-staffed FedEx location. Location; or, (4) from one Hold at FedEx Location address to another in the same city and
• Shippers will be quoted FedEx Retail Rates if they ship at the counter in staffed FedEx state. Any requested change to an address that is not a reroute or an address correction
locations in the U.S. and pay with cash, check, debit or credit card instead of shipping is a new shipment, and new shipping charges will apply.
on their FedEx account. Effective Jan. 18, 2010, shippers will be quoted FedEx Retail
Rates for shipments originating in the U.S. that are paid for by cash, check, debit or “Residential delivery” means a delivery to a home or private residence, including
credit card instead of being charged to a valid FedEx account. locations where a business is operated from the home.
• Shippers will be quoted Account-Specific Rates if they have a FedEx account, “Residential pickup” means a pickup from a home or private residence, including
have discounts applied to their account and if they charge their shipping to their locations where a business is operated from the home.
FedEx account. “Retail Rates” are the rates paid by shippers who ship at the counter in staffed FedEx
For the most current information regarding areas served and delivery commitments, locations in the U.S. and pay for their shipping with cash, check, debit or credit card
contact FedEx Customer Service at 1.800.GoFedEx 1.800.463.3339. instead of charging their shipping to a FedEx account. Effective Jan. 18, 2010, “Retail
Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or
Definitions credit card instead of being charged to a valid FedEx account.
“Account-Specific Rates” are the rates paid by FedEx account holders who have dis-
“Return option” means FedEx Print Return Label, FedEx E-Mail Return Label, FedEx
counts applied to their account and who charge their shipping to their FedEx account.
Express Billable Stamp, FedEx Express Prepaid Stamp and FedEx ExpressTag.
“Airbill” means any shipping document, manifest, label, stamp, electronic entry or similar “Service failure” means delivery of your package 60 seconds or more after our pub-
item used to tender shipments to FedEx Express for transportation. lished delivery commitment for the FedEx service for that package, except as otherwise
described in these terms and conditions.
(Billing, cont.)
G. Billing and Special Handling Fees: J. Customers using an EDI format for invoicing are required to submit remittance data
1. A special handling fee will be charged when no account number appears on the electronically. Some invoice adjustment requests may also be transmitted electronically.
airbill or when an incomplete, inaccurate or invalid account number appears on K. If you are interested in or have questions regarding any of our invoicing or payment
the airbill in “Bill Sender,” “Bill Recipient” or “Bill Third Party” transactions. If a methods, contact your FedEx account executive or call Revenue Services at 1.800.GoFedEx
“Bill Sender,” “Bill Recipient” or “Bill Third Party” package is received without a 1.800.463.3339 (say “billing”), or access our Internet application Manage My Account
FedEx account number, we will attempt to determine the correct account from our at fedex.com.
records and bill the account for all charges and fees, plus the special handling fee. L. Invoice Adjustments/Overcharges:
Any applicable discount will apply. If, however, we cannot determine the correct 1. We reserve the right to audit airbills and shipments made via any means,
account, the transportation charges plus the special handling fee will be billed including, but not limited to, an electronic shipping device to verify service
directly to the sender, and no discount will be allowed. See Rates in the FedEx selection and shipment weight. If the service selected or weight entered is incorrect,
Service Guide for details. we may make appropriate adjustments to the shipment charges at any time.
2. Payer Rebilling. A $10 special handling fee will be charged to the sender for each 2. Default Billing. Senders are solely responsible for accurately completing all
request for a change to billing instructions for a package. We will accept requests sections of the airbill and for the entry of accurate shipment information into any
for change to billing instructions up to 90 days from the invoice date. Such electronic shipping device. If you fail to provide or correctly enter this informa-
requests will be accepted only for unpaid shipments. tion, you will be billed and agree to pay based on our estimate of the number of
3. A $20 special handling fee will be charged to you for any check or electronic funds packages transported and either the dimensional weight at the time of billing or a
transfer that is dishonored for any reason. standard default weight-per-package estimate, both of which will be determined
H. Electronically captured data will be used for billing purposes in the event a billing by us at our sole discretion. If no service is marked, we will send your shipment
copy of the airbill is not available at the time of billing. via FedEx Priority Overnight or FedEx 1Day Freight, whichever is applicable.
I. You must furnish with your payment the invoice numbers to which your payment 3. Our money-back guarantee policy governs and is the exclusive remedy for requests
applies. Payment should be sent using your remittance advice to one of the following: for refunds or credits related to service failures. (See the Money-Back Guarantee
(By FedEx Envelope) Policy section for applicable notice provisions and other conditions.) If the money-
FedEx Lockbox 360353 back guarantee is suspended or revoked, there is no remedy.
Room 154-0455 4. Requests for invoice adjustments due to an overcharge must be received within
500 Ross Street 60 days after the original invoice date (or ship date if prepaid by cash, check,
Pittsburgh, PA 15262 money order or credit card).
5. FedEx is not obligated to refund any overcharge or pay any other obligation owed
(By U.S. Postal Service) when your FedEx account is, or has been in the past, more than 60 days past due.
Any customer not using electronic data interchange (EDI) or FedEx Billing Online 6. If your account is more than 60 days past due, FedEx may, at its sole discretion,
whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH, apply any overcharge amounts or other overpayments it agrees are owed to you
PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to: against the oldest invoices.
FedEx 7. You may request an invoice adjustment for reasons not related to a service failure
P.O. Box 371461 in the following ways:
Pittsburgh, PA 15250-7461 a. Use our Internet application FedEx Billing Online at fedex.com if you are a
registered user; or
Any customer not using EDI or FedEx Billing Online whose billing address is in b. Submit your request through the invoice adjustment feature at fedex.com; or
AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail c. Submit the request in writing using the invoice adjustment form on the back of
payment and remittance detail to: your invoice. If your request exceeds the space available on the form, you may
FedEx submit your request via e-mail using the formatted spreadsheet and e-mail
P.O. Box 94515 address provided at fedex.com/us/account/invhome/other/eremit.html; or
Palatine, IL 60094-4515 d. Submit the request via our telephone invoice adjustment system at 1.800.
GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your request
Any customer not using EDI or FedEx Billing Online whose billing address is in via the telephone invoice adjustment system, the request must state the
AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: reason you believe an adjustment or refund is warranted and must provide the
FedEx following: the FedEx account number (if any); the FedEx tracking number; and
P.O. Box 660481 the date of shipment.
Dallas, TX 75266-0481 A partial payment against an invoice is not considered a request for invoice
adjustment or notice of a refund request.
Any customer not using EDI or FedEx Billing Online whose billing address is in 8. If you choose to send your request for an invoice adjustment for non-service-related
AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: failure via FedEx or the U.S. Postal Service, please send it to:
FedEx FedEx
P.O. Box 7221 Revenue Services
Pasadena, CA 91109-7321 3965 Airways Boulevard
Module G
Customers who receive their invoices via EDI should mail their payment to: Memphis, TN 38116
FedEx ERS You may also send your request via fax to the FedEx toll-free fax service:
P.O. Box 371741 1.800.548.3020.
Pittsburgh, PA 15250-7741 9. We will not be liable for any invoice adjustment unless you comply with the notice
requirements described above. The filing of a lawsuit against us does not consti-
Customers who receive their invoices via FedEx Billing Online should mail their tute compliance with these notice provisions.
payment and remittance detail to: For additional information or assistance regarding billing issues, contact Revenue
FedEx Billing Online Services at 1.800.GoFedEx 1.800.463.3339 (say “billing”), 7 a.m. to 6 p.m. (CST), Monday
P.O. Box 371599 through Friday.
Pittsburgh, PA 15250-7599 M. Additional Taxes. If a federal value-added, consumption or similar tax is applicable to
your shipment, we reserve the right to add that amount to your shipping charges without
notice. We pay any applicable federal excise tax on the air transportation portion of our service.
Tobacco Products
Tobacco products will be accepted only when shipped from a licensed dealer or distributor
to another licensed dealer or distributor. The shipper is solely responsible for
compliance with any applicable regulations, which may vary from state to state.
Undeliverable Shipments
An undeliverable shipment is one that cannot be delivered for reasons that include,
but are not limited to, any of the following:
• The recipient refuses to pay for a bill-recipient shipment.
• The recipient of a Hold at FedEx Location shipment cannot be located.
• The recipient refuses to accept the shipment.
• The recipient’s delivery address cannot be located.
• The shipment was addressed to an area not served by FedEx.
• The shipment’s contents or packaging are damaged to the point that rewrapping
is not possible.
• The shipment would likely cause damage or delay to other shipments or property
or injury to personnel.
• The shipment contains prohibited items.
• The recipient’s place of business is closed.
• No appropriate person was available to accept the shipment at a delivery location
on the initial delivery attempt or reattempts.
• The shipment was improperly packaged.
When practicable, we will contact the sender for instructions on returning or otherwise
disposing of the shipment. If the sender requests return, it will travel by FedEx 2Day,
FedEx Express Saver or FedEx Priority Overnight (shipping will be charged to the sender).
A. If a package shipment is undeliverable for any reason, we will attempt to notify the
shipper to arrange for the shipment’s return. The charges associated with the original
shipment remain due and payable within 15 days from the invoice date. If a package is
marked “Bill Recipient” and is refused or returned to the sender, the billing is automatically
changed to “Bill Sender.”
B. Package shipments will be returned via FedEx Express Saver service at the shipper’s
expense unless contrary instructions are received from the shipper after five business
days from the initial delivery attempt. However, nonfreight package shipments will be
returned via FedEx Priority Overnight service at no additional charge if the shipment is
undeliverable because of a service failure or damage to the shipment caused by FedEx.
If the shipment is undeliverable for any other reason, all return charges and fees will be
assessed to the original shipper, along with the original transportation charges and fees.
C. If a FedEx Express Freight shipment is marked “Bill Recipient” and is refused or
returned to the sender, the billing is automatically changed to “Bill Sender.”
All FedEx Express Freight shipments will be returned via FedEx 3Day Freight. The
freight shipment will be returned at no additional charge if the freight shipment is undeliv-
erable because of a service failure. If the shipper requests return via another service, our
regular rates will apply. If the freight shipment is undeliverable because of a non-service-
failure reason, all return charges and fees will be assessed to the original shipper, along
with the original transportation charges and fees.
Our money-back guarantee policy does not apply to undeliverable or returned shipments.
D. Dangerous goods shipments will only be returned via FedEx Dangerous Goods Service
or other appropriate means. A dangerous goods special handling fee applies. The shipper
must supply a completed return airbill and all other required documentation.
E. If a shipment cannot be delivered or returned or if the shipper or recipient cannot be
contacted, the shipment may be transferred or disposed of by FedEx at its sole discretion,
with or without notice, and the shipper, if known, agrees to pay any costs incurred in
the disposal.
Warranties
WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED.
If you have questions or concerns regarding FedEx services, please send your correspond-
ence to: FedEx Customer Relations Department, 3875 Airways Blvd., Module H, Memphis,
TN 38116.
International Shipments (U.S. Edition) International Priority DirectDistribution, FedEx International Priority DirectDistribution
Freight, FedEx International Controlled Export, FedEx 10kg Box, FedEx 25kg Box, FedEx
The following pages contain the FedEx Express Terms and Conditions applicable to FedEx
International Economy, FedEx International Economy Freight and FedEx International
Express international services and service options (including FedEx International Next
MailService.
Flight, FedEx International First, FedEx International Priority, FedEx International Priority
Freight, FedEx International Broker Select, FedEx International Priority DirectDistribution,
FedEx International Priority DirectDistribution Freight, FedEx International Controlled
Definitions
Export, FedEx 10kg Box, FedEx 25kg Box, FedEx International MailService, FedEx “Account-Specific Rates” are the rates paid by FedEx account holders who have
International Economy and FedEx International Economy Freight) from the U.S. to discounts applied to their account and charge for their shipping to their FedEx account.
selected international destinations and between Puerto Rico and the U.S., including, but “Air waybill” means any shipping document, label, electronic entry or similar item
not limited to, any such items tendered by customers utilizing FedEx electronic shipping used in the FedEx system for the services described in these terms and conditions.
systems, air waybills, labels and shipping software. These terms and conditions are
“Ancillary clearance service” means value-added services that FedEx may provide
published in printed form and electronically at fedex.com. The downloadable version
to accommodate the requirements of regulatory agencies, or that customers may
(PDF) of the FedEx Service Guide at fedex.com is controlling. For international shipments
request FedEx (or our assigned broker) to perform on the customer’s behalf. Such
tendered for FedEx International Premium, FedEx International Express Freight (IXF) or
services are provided in addition to the normal customs-clearance process. Ancillary
FedEx International Airport-to-Airport (ATA), please see the applicable Service Guide,
clearance services may incur a service fee that will be invoiced to the designated payer.
terms and conditions, and/or tariffs for these services. Refer to fedex.com/us/services/
terms/ixf.html. (Note: fedex.com URLs are subject to change.) See the U.S. Shipments “Business day” means Monday through Friday except for the following U.S. holidays:
section when shipping to and from points within the U.S., including Alaska and Hawaii. Memorial Day New Year’s Day
Shipments originating outside the U.S. for U.S. or other international destinations are Independence Day Constitution Day (Puerto Rico only)
subject to local tariffs and the terms and conditions of the FedEx subsidiary, branch or Labor Day Good Friday (Puerto Rico only)
the independent contractor that accepted the shipment. These terms and conditions Thanksgiving Day Three Kings Day (Puerto Rico only)
include terms regarding the importation and customs clearance of shipments into the Christmas Day
U.S. See the FedEx Ground Tariff when shipping by FedEx Ground. The business day may differ in some international locations due to local customs.
If there is a conflict between these terms and conditions and the terms and
conditions on any FedEx air waybill, shipping label or other transit documentation, “Chargeable weight” means the greater of actual or dimensional weight. For all
the terms and conditions in the FedEx Service Guide, as amended, modified, changed rating purposes, “length” is the longest side of any package or object.
or supplemented, will control to the extent they are not in conflict with the rules “Consolidator” means any person, corporation, partnership or other entity that is
relating to liability for international carriage established by the Warsaw Convention, independent from FedEx and derives income from the consolidation of the packages
as amended, or Montreal Convention, other applicable treaties or any applicable tariff. of others for tender to us, including all FedEx Authorized ShipCenter locations and
Rates and service quotations by our employees and agents are based upon information entities who have executed a Packaging and Pricing Agreement, Package Consolidator
you provide, but final rates and service may vary based upon the shipment actually tendered Agreement or Packaging Agreement with FedEx.
and the application of these terms and conditions. Rates quoted will vary depending
on whether (1) the shipper is a FedEx account holder, (2) the shipper has discounts “Customer,” “sender” or “shipper” means the person whose name is listed on the
applied to his or her account and (3) the shipment is being dropped off at a staffed air waybill as the sender.
FedEx location. “FedEx,” “FedEx Express,” “our,” “us” and “we” refer to Federal Express Corporation
• Shippers will be quoted FedEx Standard List Rates if: and its officers, employees and agents (but does not include cartage agents).
– They are FedEx account holders and they do not have discounts applied to their
“Freight” means any single piece or skid with a chargeable weight greater than 150 lbs.
account and they have a shipment picked up at their location or they drop off
Any fraction of a pound takes the next-higher rate.
a shipment at a non-staffed FedEx drop-off location; or
– They are non-FedEx account holders and they have a shipment picked up “Guide” or “Service Guide” means the FedEx Service Guide, as modified, amended
at their location or they drop off a shipment at a non-staffed FedEx drop-off or supplemented.
location. “In good credit standing” means: (1) that payment on the FedEx account is current;
– They are non-FedEx account holders and they prepare a shipping label online (2) the account is not in “cash only” status; and, (3) for commercial or business
at FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed accounts, the balance does not exceed the credit limit established by FedEx.
or non-staffed FedEx location.
• Shippers will be quoted FedEx Retail Rates if they ship at the counter in staffed “Overcharge” means a charge based on an incorrect rate; an incorrect special hand-
FedEx locations in the U.S. and pay with cash, check, debit or credit card instead ling fee; billing a service other than the service selected for the package; billing based
of shipping on their FedEx account. Effective Jan. 18, 2010, shippers will be quoted on incorrect package or shipment weight; billing to the wrong account number; or any
FedEx Retail Rates for shipments originating in the U.S. that are paid for by cash, other billing, unrelated to a service failure, that results in an incorrect charge.
check, debit or credit card instead of being charged to a valid FedEx account. “Package” means any single parcel or piece with a chargeable weight of 150 lbs. or
• Shippers will be quoted Account-Specific Rates if they have a FedEx account, less. Any fraction of a pound takes the next-higher rate.
have discounts applied to their account and if they charge their shipping to their
FedEx account. “Recipient” or “consignee” means the person whose name is listed on the air
Any conflict or inconsistency between the FedEx Service Guide and other written or waybill as the recipient.
oral statements concerning the rates, features of service, and terms and conditions appli- “Reroute” means to deliver a shipment to an address different from that specified on
cable to FedEx Express international services from the U.S. to international locations and the air waybill, and includes a change: (1) from one street address to another in the
many terms regarding importation and inbound clearance of shipments into the U.S. will same city and state, (2) from directions to Hold at FedEx Location to a request for deliv-
be controlled by the FedEx Service Guide, as modified, amended or supplemented. ery to another location, (3) from the delivery instructions on the air waybill to a request
For the most current information regarding areas served and delivery commitments, to Hold at FedEx Location, or (4) from one Hold at FedEx Location address to another in
contact Customer Service at 1.800.GoFedEx 1.800.463.3339 (say “international services” the same city and state. Any requested change to an address that is not a reroute or an
for international information). address correction is a new shipment, and new shipping charges will apply.
The term “FedEx Express international services” means these services and service
“Residential delivery” means a delivery to a home or private residence, including
options: FedEx International Next Flight, FedEx International First, FedEx International
locations where a business is operated from the home.
Priority, FedEx International Priority Freight, FedEx International Broker Select, FedEx
Billing The currency-conversion rate in effect one day prior to the ship date will be used for
conversions to non-hyper-inflationary currencies. However, we reserve the right to use
A. “Bill Sender” means the specified charges will be billed to the sender. The sender’s
the exchange rate at invoice date, as opposed to shipment date, in countries where the
FedEx account number must appear in the appropriate section of the air waybill, and
currency is volatile.
the account should be current. FedEx International Next Flight and FedEx International
There is an additional exchange fee of 1.75 percent for conversion from any
MailService shipments may only be shipped “Bill Sender” and “Bill Third Party,” but
non-U.S. currency to U.S. dollars, 2.3 percent for U.S. dollars to any currency, and
all charges must be verified (for U.S. accounts only). For duty-and-tax charges, “Bill
2.0 percent between all non-U.S. currency conversions. The currencies of participating
Sender” means the sender will be invoiced for applicable duties and taxes and
European Union countries will have stationary conversion rates to the euro. There is
additional ancillary clearance fees incurred.
no exchange fee between currencies related to the euro. Charges in currencies other
B. “Bill Recipient” means the specified charges will be billed to the recipient. In order
than the U.S. dollars that are not freely convertible will be converted to U.S. dollars
to choose this billing option, the recipient’s valid FedEx account number must appear on
and billed to the payer’s account either at the free-market rate or at the official rate at
the air waybill before it is delivered and payment on the account must be current, or the
which FedEx was permitted to purchase U.S. dollars in the relevant currency, at our
recipient must pay for the package at time of delivery. If the recipient is billed initially
sole option.
and refuses to make payment for the shipment, the charges may be rebilled to a third
K. NOTWITHSTANDING ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX,
party. If not paid by the third party, any additional rebilling must be to the sender’s
THE SENDER IS ULTIMATELY LIABLE FOR, WILL BE BILLED FOR, AND AGREES TO
account. The sender is liable for, and will be billed for, all charges and fees in the event
PAY, ALL CHARGES AND FEES, INCLUDING ANY SPECIAL HANDLING FEES AND ANY
the recipient or any third party does not pay.
DUTIES OR TAXES WHICH WE HAVE ADVANCED, REGARDLESS OF ANY PAYMENT
C. “Bill Third Party” means the specified charges will be billed to someone other than
INSTRUCTIONS TO THE CONTRARY, IF THE RECIPIENT OR THIRD PARTY FAILS OR
the sender or recipient. In order to choose this billing option, the third party’s valid
REFUSES TO PAY.
FedEx account number must be entered in the appropriate section of the air waybill
L. You must furnish with your payment the invoice numbers to which your payment
and must be in good credit standing. The sender is liable for, and will be billed for,
applies. Payment should be sent using your remittance advice to one of the following:
all charges and fees in the event the recipient or any third party does not pay. If the
(By FedEx Envelope)
third party refuses to pay, the transportation charges will automatically be billed to
FedEx Lockbox 360353
the sender and duties and taxes to the recipient. If the third party does not have credit
Room 154-0455
arrangements with FedEx, the sender will automatically be billed.
500 Ross Street
D. Invoices for transportation charges are payable within 15 days of the invoice date.
Pittsburgh, PA 15262
Invoices for duties and taxes are payable upon receipt.
E. We reserve the right to verify the method of payment for any shipment and to
(By U.S. Postal Service)
refuse any shipment for which the method of payment cannot be verified.
Any customer not using electronic data interchange (EDI) or FedEx Billing Online
F. At our sole discretion, we may accept requests to change billing instructions from
whose billing address is in CT, DC, DE, KY, MA, MD, ME, MI, NC, NH, NJ, NY, OH,
the shipper or current bill-to party up to 90 days from the current invoice date. Such
PA, PR, RI, SC, VA, VT or WV should mail payment and remittance detail to:
requests will be accepted only for unpaid shipments. FedEx must receive prior approval
FedEx
from the new bill-to party for:
P.O. Box 371461
• Transportation charges being rebilled to a consignee or third party when not
Pittsburgh, PA 15250-7461
due to a FedEx billing error.
• Duty-and-tax charges being rebilled to the shipper if originally billed to the
Any customer not using EDI or FedEx Billing Online whose billing address is in
consignee and not due to a FedEx billing error.
AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should
• Duty-and-tax charges being rebilled to the consignee or third party when not
mail payment and remittance detail to:
due to a FedEx billing error.
FedEx
G. Billing and Special Handling Fees:
P.O. Box 94515
1. A special handling fee will be charged where no account number appears on
Palatine, IL 60094-4515
the air waybill or where an incomplete, inaccurate or invalid account number
appears on the air waybill in “Bill Sender,” “Bill Recipient” or “Bill Third Party”
Any customer not using EDI or FedEx Billing Online whose billing address is in
transactions. If a “Bill Sender,” “Bill Recipient” or “Bill Third Party” package is
AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to:
received without a FedEx account number, we will attempt to determine the
FedEx
correct account from our records and bill the account for all charges and fees,
P.O. Box 660481
plus the special handling fee. Any applicable discount will apply. If, however,
Dallas, TX 75266-0481
we cannot determine the correct account, the transportation charges plus the
special handling fee will be billed directly to the sender and no discount will
Any customer not using EDI or FedEx Billing Online whose billing address is in
be allowed. See Rates in the FedEx Service Guide for details.
AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to:
2. A US$20 special handling fee will be charged to you for any check or electronic
FedEx
funds transfer that is dishonored for any reason.
P.O. Box 7221
H. Duties and taxes may be assessed on the contents of shipments destined for
Pasadena, CA 91109-7321
international locations. If we advance duties and taxes on behalf of the payer, the payer
may be assessed a surcharge based on a flat rate or a percentage of the total amount
Customers who receive their invoices via EDI should mail their payment to:
advanced (whichever is greater). See the Duties and Taxes section for details.
FedEx ERS
I. Electronically captured data will be used for billing purposes in the event a billing
P.O. Box 371741
copy of the air waybill is not available at the time of billing.
Pittsburgh, PA 15250-7741
J. Charges in freely convertible currencies other than U.S. dollars are billed to the
payer’s account. Charges requiring conversion to a currency other than U.S. dollars
Customers who receive their invoices via FedEx Billing Online should mail their
will be calculated daily using the median bid price obtained from OANDA, an Internet
payment and remittance detail to:
exchange-rate service, except for those currencies where FedEx is required to use local
FedEx Billing Online
bank rates to convert currency for payers in that country. The median bid price is the
P.O. Box 371599
average price at which buyers offer to buy currencies from sellers during the given
Pittsburgh, PA 15250-7599
period. These currency conversion rates can be accessed at www.oanda.com.
Premium, FedEx International Express Freight (IXF) or FedEx International Airport-to-Airport (ATA).
Duties and Taxes feature on FedEx Global Trade Manager at fedex.com.
For information on FedEx International Controlled Export, call International Customer Service at 1.800. Rates quoted will vary depending on whether (1) the shipper is a FedEx account
GoFedEx 1.800.463.3339 (say “international services”). For information on the other services listed call holder, (2) the shipper has discounts applied to his or her account and (3) the shipment is
FedEx Express Freight Customer Service at 1.800.332.0807. being dropped off at a staffed FedEx location.
• Shippers will be quoted FedEx Standard List Rates if:
14. Hazardous waste, including, but not limited to, used hypodermic needles or – They are FedEx account holders and they do not have discounts applied to their
syringes or other medical waste. account and they have a shipment picked up at their location or they drop off a
15. Shipments that may cause damage to, or delay of, equipment, personnel or other shipment at a non-staffed FedEx drop-off location; or
shipments. – They are non-FedEx account holders and they have a shipment picked up at their
16. Shipments that require us to obtain any special license or permit for transportation, location or they drop off a shipment at a non-staffed FedEx drop-off location.
importation or exportation.
These FedEx Express Terms and Conditions, which are a part of the FedEx Service Guide, are published periodically by FedEx Corporate Services, Inc., on behalf of Federal Express Corporation and its subsidiaries and
affiliates for the exclusive use of their customers and employees. The FedEx Service Guide contains currently effective rates under which packages, documents, skids and containers are accepted for carriage. The most
current FedEx Service Guide, available on fedex.com, and any amendments, addendums or supplements supersede all previous FedEx Service Guides and other prior statements concerning the rates and conditions of
FedEx service to which it applies. FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of service, services, tariff, and terms and conditions in the FedEx Service Guide applicable to
all customers without notice. All modifications, amendments or supplements may only be authorized by an officer in the Legal Department of FedEx Corporation or successor positions, but no other agent or employee of
FedEx, nor any other person or party, is authorized to do so. This restriction in modification does not apply to a modification applicable to a single customer and included in a FedEx Sales or FedEx Customer Automation
agreement. To the extent a conflict exists between a FedEx Sales or FedEx Customer Automation agreement and these FedEx Express Terms and Conditions or the FedEx Ground Tariff, the FedEx Sales or FedEx Customer
Automation agreement controls. Any failure to enforce or apply a term, condition or provision of the FedEx Service Guide shall not constitute a waiver of that term, condition or provision or otherwise impair our right to
enforce or apply such a term, condition or provision in the future.
© 2010 FedEx. All rights reserved.
No part of these FedEx Express Terms and Conditions may be reproduced in any form or by any process without permission in writing from FedEx.
R E V I E W terms
review
Tariff 200-W
(Cancels Tariff 200-V, effective January 5, 2009)
TERMS
Contents
Scope of Tariff 130
Definitions 130
Non-Waiver 130
Account Numbers 130
Alcoholic Beverages 131
Billing 131
Claims 132
Collect on Delivery (C.O.D.) Service 134
Credit Terms 135
Declared Value and Limits of Liability
(Not Insurance Coverage) 135
Delivery Signature Options 135
Dimensional Weight (Volumetric Weight) 136
FedEx Home Delivery 136
Firearms 136
Fuel Surcharge 136
Hazardous Materials 136
Inspection of Shipments 137
Liabilities Not Assumed 137
Limitations on Legal Actions 138
Money-Back Guarantee Policy 138
Package Consolidators
(Including FedEx Authorized ShipCenter Locations) 139
Package Restrictions (Size and Weight) 139
Packaging and Marking 139
Pharmaceuticals 140
Pickup and Delivery 140
Plants and Plant Materials 140
Prohibited Items 140
Proof of Delivery 140
Rate Quotations 141
Refusal or Rejection of Shipments 141
Return Options 141
Tobacco Products 141
Undeliverable Shipments 141
Warranties 141
International Service Conditions 141
Additional Information 143
For the most current updates to the FedEx Ground Tariff, please go to fedex.com.
FedEx reserves the right to unilaterally modify, amend or supplement the rates, features of “Overcharge” means a charge based on an incorrect rate or an incorrect special handling
service, services, terms and conditions, and tariff in the FedEx Service Guide applicable to all fee, billing for the wrong type of service, or billing based on incorrect package or shipment
customers without notice. All modifications, amendments or supplements may be authorized weight or account number.
only by an officer in the Legal Department of FedEx Corporation or successor positions, but
“Package” means any container and its contents, and includes any non-containerized article.
no other agent or employee of FedEx nor any other agent or party is authorized to do so.
This FedEx Ground Tariff is published in printed form and electronically at fedex.com. “Proof of delivery” means electronically captured delivery information, which may include
To the extent that conflicts exist, if any, between the terms and conditions, other parts date, time, location and signature information.
of the FedEx Service Guide, and the current versions, if any, of the FedEx Ground Tariff
“Residential delivery” means a delivery made to a home or private residence, including
200, the FedEx Ground Pick-Up Record, and fedex.com, the downloadable version (PDF)
locations where a business is operated from the home. FedEx Ground also has FedEx Home
of the FedEx Ground Tariff (including any amendments, supplements or both) as then in
Delivery service for residential packages.
effect shall control. The FedEx Ground Pick-Up Record, other parts of the FedEx Service
Guide and the FedEx Ground information at fedex.com are incorporated by reference. “Retail Rates” are the rates paid by shippers who ship at the counter in staffed FedEx
locations in the U.S. and pay for their shipping with cash, check, debit or credit card
Note: Unless otherwise specified in this tariff, the rules listed in this tariff apply to instead of charging their shipping to a FedEx account. Effective Jan. 18, 2010, “Retail
packages originating in the U.S. for transportation via a FedEx Ground service. Rates” apply to shipments originating in the U.S. that are paid for by cash, check, debit or
credit card instead of being charged to a valid FedEx account.
Scope of Tariff “Return option” means FedEx Ground Package Returns Program (PRP), FedEx Ground Call
A. Participating Carriers. FedEx Ground Package System, Inc. (FedEx Ground) with Tag, FedEx Print Return Label and FedEx E-Mail Return Label.
packages originating in the U.S.
B. Governing Publications. Except as otherwise provided, this tariff is governed by the “Service failure” means FedEx Ground did not deliver your standard ground and
following publications, supplements thereto or succeeding publications thereof: FedEx multiweight ground package(s) by the end of the scheduled delivery day as published on
Zone Locator (U.S.) and the rate information in the FedEx Service Guide in effect at the fedex.com, except as otherwise described in this tariff.
time of shipment. These publications are available at fedex.com. “Shipment” means one or more packages shipped together to the same recipient.
C. Scope of Operations
FedEx Ground Package System, Inc. (U.S.): “Standard List Rates” are the FedEx rates paid by shippers if (1) they are FedEx account
1. To operate as a CONTRACT CARRIER, by motor vehicle, in interstate or foreign holders and they do not have discounts applied to their account and they have a shipment
commerce, over irregular routes, transporting GENERAL COMMODITIES (except picked up at their location or they drop off a shipment at a non-staffed FedEx drop-off
Classes A and B explosives, household goods and commodities in bulk) between location or (2) they are non-FedEx account holders and they have a shipment picked up
points in the U.S. under continuing contract(s) with commercial shippers, receivers at their location or they drop off a shipment at a non-staffed FedEx drop-off location
or brokers of such commodities. or (3) they are non-FedEx account holders and they prepare a shipping label online at
2. To operate as a COMMON CARRIER, by motor vehicle, in interstate or foreign FedEx Ship Manager at fedex.com, and drop off the shipment at a staffed or non-staffed
commerce, over irregular routes, transporting GENERAL COMMODITIES (except FedEx location.
Classes A and B explosives, household goods and commodities in bulk) in “Transportation charges” mean amounts assessed for movement of a shipment and
packages weighing 150 lbs. or less when transported in a motor vehicle in which does not include any other fees or charges that may be assessed under the FedEx Service
no one package exceeds 150 lbs., between ground points in the U.S. Guide, such as (but not limited to) declared-value charges, special handling fees, customs
3. To operate as a common and contract carrier, by motor vehicle, in intrastate duties and taxes, collect on delivery (C.O.D.) charges, and surcharges.
commerce, over irregular routes, transporting GENERAL COMMODITIES (except
Classes A and B explosives, household goods and commodities in bulk) between “Valid” as it relates to account numbers means a FedEx account number that has been
points in the U.S. issued by FedEx and that is in good credit standing.
“You” or “your” means the shipper/sender, recipient and their agents, servants, employees,
Definitions and any other person or entity having or claiming an interest in a shipment.
“Account-Specific Rates” are the rates paid by FedEx account holders who have dis-
counts applied to their account and who charge their shipping to their FedEx account. Non-Waiver
Any failure by us to enforce or apply a term, condition or provision of this FedEx Ground Tariff
“Business day” means Monday through Friday for FedEx Ground, and Tuesday through
does not constitute a waiver of that term, condition or provision and does not otherwise
Saturday for FedEx Home Delivery, except for the following holidays:
impair our right to enforce such term, condition or provision.
Memorial Day Thanksgiving Day
Independence Day Christmas Day Account Numbers
Labor Day New Year’s Day FedEx account holders who ship at the counter in staffed FedEx locations in the U.S.
Observation of holidays is subject to change. Refer to the holiday list on fedex.com for details. and pay for their shipping with cash, check, debit or credit card instead of charging their
“Business delivery” means any delivery that is not a residential delivery. shipping to their FedEx account will pay FedEx Retail Rates instead of FedEx Standard
List Rates or Account-Specific Rates. Effective Jan. 18, 2010, FedEx account holders who
“Commercial delivery” means any delivery that is not a residential delivery. pay for shipments originating in the U.S. with cash, check, debit or credit card instead of
“Consolidator” means any person, corporation, partnership or other entity that is indepen- charging their shipping to their FedEx account will pay FedEx Retail Rates instead of FedEx
dent from FedEx and derives income from the consolidation of the packages of others for Standard List Rates or Account-Specific Rates.
tender to us, including all FedEx Authorized ShipCenter locations and entities who have Account numbers are issued by FedEx according to shipping location and are nontrans-
executed a Packaging and Pricing Agreement, Package Consolidator Agreement or Packaging ferable. Account numbers are issued and used solely at the discretion of FedEx. FedEx
Agreement with FedEx. may discontinue the use of accounts, in whole or in part, and terminate all or particular
accounts and account numbers at any time, for any reason, at its sole discretion. Improper,
“FedEx,” “FedEx Ground,” “our,” “us” and “we” refer to FedEx Ground Package System, illegal or any other misuse of your FedEx account may also, at the sole discretion of FedEx,
Inc., and its officers, employees and agents (but does not include cartage agents). result in loss of discounts or termination of the account. Improper, illegal or other misuse
“In good credit standing” means: (1) that payment on the FedEx account is current; (2) the includes, but is not limited to, unauthorized consolidation of shipments owned by differ-
account is not in “cash only” status; and, (3) for commercial or business accounts, the balance ent parties, or violations of the terms and conditions in this FedEx Service Guide. If your
does not exceed the credit limit established by FedEx. account has been compromised or stolen, the account may be closed and you may be
issued a new account. However, you will be responsible for all valid charges on the closed
(Billing, cont.)
Any customer not using EDI or FedEx Billing Online whose billing address is in For information regarding EDI and EFT, contact a FedEx account executive.
AK, CO, IA, ID, IL, IN, KS, MN, MO, MT, ND, NE, NM, SD, WA, WI or WY should mail N. Invoice Adjustments/Overcharges:
payment and remittance detail to: 1. FedEx Ground reserves the right to audit shipments made via an electronic shipping
FedEx device to verify service selection and package or shipment weight. If the service
P.O. Box 94515 selected or weight entered is incorrect, FedEx Ground may make appropriate
Palatine, IL 60094-4515 adjustments to the invoice at any time.
2. Default Billing. Senders are responsible for entry of accurate shipment information
Any customer not using EDI or FedEx Billing Online whose billing address is in in any electronic shipping device. Because the number of packages and weight per
AL, AR, FL, GA, LA, MS, OK, TN or TX should mail payment and remittance detail to: package are critical to our ability to correctly invoice, any omission or incorrect entry
FedEx or unavailable information will result in a billing based on our estimate of the number
P.O. Box 660481 of packages transported and either the standard dimensional factor at the time of
Dallas, TX 75266-0481 billing or a standard “default” weight-per-package estimate determined at our
sole discretion.
Any customer not using EDI or FedEx Billing Online whose billing address is in 3. You may request an invoice adjustment for reasons not related to a service failure
AZ, CA, HI, NV, OR or UT should mail payment and remittance detail to: in the following ways:
FedEx a. Use our Internet application FedEx Billing Online at fedex.com if you are a
P.O. Box 7221 registered user; or
Pasadena, CA 91109-7321 b. Submit your request through the invoice adjustment feature at fedex.com; or
c. Submit the request in writing using the invoice adjustment form on the back
Customers who receive their invoices via EDI should mail their payment to: of your invoice. If your request exceeds the space available on the form, you
FedEx ERS may submit your request via e-mail using the formatted spreadsheet and e-mail
P.O. Box 371741 address provided at fedex.com/us/account/invhome/other/eremit.html; or
Pittsburgh, PA 15250-7741 d. Submit the request via our telephone invoice adjustment system at 1.800.
GoFedEx 1.800.463.3339 (say “billing”). If you choose to submit your request via
Customers who receive their invoices via FedEx Billing Online should mail their the telephone invoice adjustment system, the request must state the reason you
payment and remittance detail to: believe an adjustment or refund is warranted and must provide the following:
FedEx Billing Online the FedEx account number (if any); the FedEx tracking number; and the date
P.O. Box 371599 of shipment.
Pittsburgh, PA 15250-7599 A partial payment against an invoice is not considered a request for invoice
K. Customers using an EDI format for invoicing are required to submit remittance data adjustment or notice of a refund request.
electronically. Some invoice adjustment requests may also be transmitted electronically. 4. Requests for invoice adjustment due to an overcharge must be received within
L. If you are interested in or have questions regarding any of our invoicing or payment 180 days after the date of shipment. For adjustments due to a service failure,
methods, contact your FedEx account executive or call FedEx Revenue Services at 1.800. see the Money-Back Guarantee Policy section.
GoFedEx 1.800.463.3339 (say “billing”), or access our Internet application Manage My If you choose to send the invoice adjustment request separately from the
Account at fedex.com. remittance statement, please send to:
M. Billing Special Handling Fees. A special handling fee will be applied in the following FedEx
situations: Revenue Services
1. Invoicing where an incomplete, inaccurate, invalid or deleted account number appears 3965 Airways Blvd., Module G
in the EDI transmission of shipping information. Memphis, TN 38116
a. For “Bill Sender” transactions, if the account number on the shipping bar code is For additional information or assistance regarding billing issues, please contact a
incomplete, inaccurate, invalid or deleted, and FedEx Ground is able to determine FedEx account executive.
the correct number from FedEx Ground records, all charges and fees, plus the 5. FedEx is not obligated to refund any overcharge or pay any other obligation owed
special handling fee, will be billed to the sender, and any appropriate earned when your FedEx account is, or has been in the past, more than 60 days past due.
discount will apply. If the correct account number cannot be determined from 6. If your account is more than 60 days past due, FedEx may, at its sole discretion,
FedEx Ground records, all charges and fees plus the special handling fee will be apply any overcharge amounts or other overpayments it agrees are owed to you
billed to the sender, and no discount will be allowed. against the oldest invoices.
b. For “Bill Third Party” or “Bill Recipient” transactions, if the third party or recipient O. Additional Taxes. If a federal value-added, consumption or similar tax is applicable
account number in the electronic data interchange (EDI) transmission is incom- to your shipment, FedEx Ground reserves the right to add that amount to your
plete, inaccurate, invalid or deleted, all charges and fees, plus the special hand- shipment charges.
ling fee, will be billed to the sender. If FedEx Ground can determine the sender’s P. The sender is responsible for all reasonable costs incurred by FedEx Ground in attempting
correct account number from FedEx Ground records, it will be used for billing, and to obtain payment on any transaction. Such costs include, but are not limited to,
any appropriate earned discount will apply. If billed to sender and sender’s correct attorneys’ fees, collection agency fees, and interest and court costs.
account number cannot be determined from FedEx Ground records, no discount Q. At our sole discretion, FedEx may transfer and assign ownership of, and any rights to
will be allowed. collect, any and all charges due and payable to us.
c. The fee for an incomplete, inaccurate, invalid or deleted account number will be R. Missing or Invalid Account Number. An account number is invalid if it is not the
applied only once for each package with such an account number. correct account number for the bill-to party, or it is the account number for a recipient or
2. Payer Rebilling. A special handling fee will be charged to the sender for all requests third party who fails to pay the shipping charges. An additional charge will be assessed
to change a billing from the party billed or the bill-to party shown on the shipping for each missing or invalid account number.
transmission. If there are multiple requests, the fee may be applied for each invoice
line item, which is rebilled. Requests for rebilling will be accepted up to 180 days Claims
from the invoice date, not counting the invoice date. Rebill requests will be accepted A. Filing of Claims:
only for unpaid shipments. Requests should be sent to: 1. All claims in connection with request for FedEx Ground C.O.D. service and all claims
FedEx for loss of or damage to property tendered to FedEx Ground for transportation in inter-
Revenue Services state or intrastate commerce (U.S.) must be filed in writing; must include or refer to
3965 Airways Blvd., Module G the Pick-Up Record or Customer Shipping Record, if applicable, tracking ID, and date
Memphis, TN 38116 or other facts sufficient to identify the package involved; and must be accompanied by
documents that prove the value of the property and/or extent of the loss or damage.
132 Our Services fedex.com/ourservices
R E V I E W terms
review TERMS
Documentation Requirements. Such documents may include original purchase C. Time Limit for Filing Claims. Claims in connection with requests for FedEx Ground
invoices, estimates or invoices for repair (repairs are not authorized under this C.O.D. service and claims for loss, damage or delay must be filed in writing with FedEx
provision and should not be made until FedEx Ground has inspected the damaged Ground within nine months from the date of delivery, or, in the event that FedEx Ground
package or expressly waived its right to inspect the damaged package), expense failed to make delivery, within nine months after the package was tendered to FedEx Ground
statements, appraisal, final confirmation screen if online order with proof of purchase, for shipment. Suits against FedEx Ground must be instituted within two years and one day
or other certified documents; must assert our liability for the alleged loss or damage; from the date FedEx Ground gives written notice that FedEx Ground has disallowed any
and must make claim for the payment of a specified or determinable amount of part of the claim specified in the notice. If claims are not filed or suits are not instituted in
money. A request for proof of delivery does not constitute the filing of a claim. accordance with the foregoing provisions, FedEx Ground will not be liable and such claims
Notification. In the case of a claim for concealed loss or damage that is not dis- will not be paid. A Claim Reporting Form can be requested from a FedEx account represen-
covered at the time of delivery, the sender or recipient must notify FedEx Ground as tative or by calling 1.800.GoFedEx 1.800.463.3339 (say “claims”).
promptly as possible after the discovery of the damage, and in any event no later than D. Investigation of Claims:
21 days after the date of delivery. Notification should be made by calling 1.800.GoFedEx 1. Each claim must be supported by the original Pick-Up Record or Customer Shipping
1.800.463.3339 (say “claims”) and the claimant shall be issued a Damaged Call Tag. Record (if applicable), evidence that applicable transportation charges have been
At the time the Damaged Call Tag is issued, the call center agent will provide a con- paid, and documents that prove the value of the property, and/or extent of the loss
firmation number. This number should be recorded on the claim form along with or damage. Such documents may include original purchase invoices, estimates or
the original tracking ID where indicated. Notification does not constitute invoices for repair, expense statements, appraisals, or other certified documents.
filing of a claim as required in section C below. The documents must be verifiable to our satisfaction. Where the property involved
Except as provided in the paragraph above, receipt of the shipment by the recipient in a claim has not been invoiced to the recipient, or where an invoice does not
without written notice of damage on the delivery record is prima facie evidence show price or value, or where the property involved has not been sold, or where
that the shipment was delivered in good condition. As a condition to FedEx Ground the property has been transferred at bookkeeping values only, FedEx Ground will,
considering a claim, all the original shipping cartons, packing (inner and outer) and before voluntarily paying a claim thereon, require the claimant to establish the
contents must be made available for FedEx Ground inspections. Package and destination value of the quantity shipped, transported or involved, and to certify
contents must be retained by the claimant until the claim is resolved. the correctness of the valuations in writing.
2. You can file a claim in the following ways: 2. When a claim for loss of an entire package or an entire shipment cannot otherwise
a. Submit claims online at fedex.com/us/claimsonline (excluding FedEx Ground C.O.D. be authenticated upon investigation, FedEx Ground will obtain from the recipient of
claims) for U.S. shipments, U.S. export shipments to Canada and U.S.-inbound the shipment involved a certified statement in writing that the property for which the
shipments from Canada. claim is filed has not been received from any other source.
b. Send written claims, including the completed claim form and supporting 3. In the event that the shipper and the recipient have refused a package, the property
documentation, via the U.S. Postal Service or fax to: shall thereupon pass to FedEx Ground. FedEx Ground will not honor a claim for an
FedEx Cargo Claims Department abandoned package.
P.O. Box 256 E. Disposition of Claims. FedEx Ground will, after receiving a written claim for loss or
Pittsburgh, PA 15230 damage to the property transported, either pay actual or declared value for the property,
Fax: 1.877.229.4766 whichever is lower; or decline, or make a firm compromise settlement offer in writing to
If you fax your completed claim form and supporting documentation, FedEx will the sender (unless special arrangements have been made) within 120 days after receipt
send you a confirmation letter by return fax. of claim by FedEx Ground. If a claim cannot be processed and disposed of within 120 days
c. Call customer service at 1.800.GoFedEx 1.800.463.3339 (say “claims”) to obtain a after the receipt thereof, FedEx Ground will advise in writing of the status of the claim
case number for your claim, then complete a print copy of the claim form. You may and the reason for the delay in making final disposition.
have to submit supporting documentation using FedEx Claims Online or the F. Damaged Property:
mailing address or fax number listed above. 1. FedEx Ground Discovered Damage. Whenever property is damaged by FedEx Ground
3. FedEx Ground will not voluntarily pay a claim for an uncertain amount, such as “$100 in the course of transportation and discovered by FedEx Ground prior to delivery,
more or less.” FedEx Ground is not obligated to act on any claim until all transporta- FedEx Ground will either (1) return the damaged property to the shipper or (2) remove
tion charges are paid. The claim amount may not be deducted from these charges or any damaged property and ship the balance of undamaged merchandise. If deter-
any outstanding balance. mined to be liable and if damaged property is returned to the shipper, FedEx Ground
4. Bad order reports, appraisal reports of damage, notations of exceptions on delivery may, at the shipper’s request, pay the full actual or declared value of the property,
records or other documents, inspection reports issued by FedEx Ground inspectors or whichever is lower, and title of the property shall thereupon pass to FedEx Ground. If
inspection agencies, requests for proof of delivery, and tracer or inspection requests the shipper makes such a request, the shipper must hold the damaged property until
standing alone are not sufficient to comply with these claim filing requirements. FedEx Ground has completed the processing of the shipper’s claim. FedEx Ground
5. FedEx Ground shipment-status information is not intended or permitted to be used shall not be liable for any special, incidental or consequential damages.
by the shipper to file claims. (See Shipment-Status Information in the Proof of 2. Concealed Loss or Damage. Whenever property is delivered by FedEx Ground and
Delivery section.) damage or loss is subsequently discovered by the recipient, inspection may be made
6. FAILURE TO COMPLY WITH ANY OF THE ABOVE CONDITIONS WILL RESULT IN THE by FedEx Ground as promptly as practicable after receipt of request from the recipient
DENIAL OF A CLAIM. or shipper. The shipper or recipient must notify FedEx Ground as promptly as possible
7. FedEx Ground reserves the option to pick up salvage on damaged claims when the after discovery of the damage, and in any event no later than 21 days after the date
claim is paid in full. of delivery. FedEx Ground reserves the right to inspect a damaged shipment on cus-
B. Acknowledgment of Claims. FedEx Ground will, upon receipt in writing of a proper tomer premises as well as the right to retrieve the damaged shipment for inspection at
claim filed in the manner and form described in these regulations and accompanied by a local FedEx facility. All of the original shipping cartons, packing and contents must
the documents described, acknowledge the receipt of such claim in writing within 30 days be available for our inspection and retained until the claim is concluded. Inspection
after the date of receipt by FedEx Ground unless FedEx Ground shall have paid or declined will include examination of the damaged property, the shipping container and its pack-
such claim in writing within 30 days of the receipt thereof. FedEx Ground will create either ing, and any other action necessary to establish all the facts. If a shortage is involved,
in writing or electronically a separate file for each claim received, assign each claim a the inspector will compare the contents of package with the invoice, weigh the ship-
successive claim file number, and note the claim number assigned on all documents filed ping container and contents, or conduct any other type of investigation necessary to
in support of the claim and all records and correspondence relating to the claim, including establish that a loss has occurred. In either case, the inspection will be limited to a
the written acknowledgment of receipt and, if in its possession, the pickup and delivery factual report. The shipper and recipient must cooperate with FedEx Ground to assist
records covering the package involved. FedEx Ground will record the date a claim is in the inspection. A written record of our findings will be made and a copy given to
received on the face of the claim document. The date of receipt will also be noted on our the shipper for claim support upon request. Any inspection report issued will be
written acknowledgment of receipt. incorporated into the claim file.
(Claims, cont.)
The terms and conditions of the FedEx Ground Tariff applicable to the original 7. Shipper represents and warrants it has legal right, interest, or appropriate legal title,
shipment (including, but not limited to, any declared value or limitation of liability) will to the C.O.D. funds subject to be collected and is authorized by the appropriate
govern the disposition of all claims in connection with said shipment, including any parties to receive such funds.
claim relative to the retrieval, inspection, call tag or return of said shipment. 8. Performance of the C.O.D. service will not constitute FedEx Ground as the shipper’s
3. In the event FedEx Ground does not make an inspection, the recipient must make the agent for any purpose, including, but not limited to, completion of the sale of the
inspection and record all information pertinent to the cause. The recipient’s goods by the shipper to the recipient.
inspection, in such case, may be considered as the FedEx Ground inspection and B. Collect on Delivery Remittance:
will not jeopardize any recovery due the shipper based on the facts contained in the 1. Remittance of C.O.D. Collections. FedEx Ground will remit the C.O.D. collection to the
report. shipper within 10 business days from date of collection. The C.O.D. amount will be
G. Spotted Trailers. The shipper agrees to load any trailers spotted at its facilities within collected and remitted in the currency of the destination country. Our sole obligation
48 hours after being spotted with 225 or more packages per trailer. The shipper agrees shall be to timely remit the C.O.D. collection through the U.S. Postal Service, and
not to file claims on any package shortages for spotted trailers. Upon written request from FedEx Ground shall not otherwise be liable for any loss or delay caused by the
the shipper, FedEx Ground agrees to notify the shipper of any package shortages within remittance of the C.O.D collection.
120 hours after the shipper’s packages are transmitted to FedEx Ground. Notification to C. Electronic C.O.D. Remittance (E.C.O.D.) E.C.O.D. service requires the approval of
the shipper shall include date of pickup and the number of packages short of the total FedEx Ground for enrollment. (This service is not available for U.S.-to-Canada shipments.)
entered by the shipper on the FedEx Ground Pick-Up Record or provided by the shipper on If the shipper is approved by FedEx Ground for enrollment, the following shall apply:
a computer-generated manifest. The shipper agrees not to file claims in connection with 1. FedEx Ground E.C.O.D. provides C.O.D. payments for approved shippers by electronic
any package shortages reported by FedEx Ground to the shipper. funds transfer (EFT) within 24 or 48 hours after the funds are deposited into the FedEx
Ground Bank account as described below. Shipper must choose either the 24- or
Collect on Delivery (C.O.D.) Service 48-hour transfer option at time of enrollment.
A. FedEx Ground C.O.D. Service: 2. All checks received by FedEx Ground on behalf of the shipper shall be restrictively
1. FedEx Ground offers collect-on-delivery service for packages within the U.S. and from endorsed by FedEx Ground in substantially the following language and deposited into
the U.S. to Canada (E.C.O.D. remittance is only available for packages within the our terminal bank accounts (“FedEx Ground Bank”):
U.S.). To request FedEx Ground C.O.D. service, the shipper must prepare and attach to FOR DEPOSIT ONLY
each C.O.D. package a C.O.D. label showing the amount to be collected and a C.O.D. FEDEX GROUND
bar-code label to designate the type of collection. The shipper must also enter the AS AGENT FOR THE WITHIN NAMED PAYEE
amount to be collected on the FedEx Ground Pick-Up Record in the space provided LACK OF ENDORSEMENT GUARANTEED
for this purpose. THE C.O.D. AMOUNT IS NOT THE SAME AS, AND SHOULD NOT BE 3. C.O.D. checks shall be deposited into the FedEx Ground Bank account before the
CONFUSED WITH, DECLARED VALUE. If the shipper does not also declare the value bank’s close of business on the first business day following the delivery date. Upon
of the package, our liability for loss or damage shall be limited to the loss or damage deposit to FedEx Ground Bank, FedEx Ground shall cause the proceeds of all C.O.D.
actually sustained by the shipper or $100, whichever is lower (see the Declared Value checks to be electronically transferred from FedEx Ground Bank to the shipper’s bank
and Limits of Liability section for details). as shown on a voided check supplied to FedEx Ground during the enrollment process.
2. FedEx Ground will collect for each C.O.D. package the amount shown on the C.O.D. 4. Shipper must notify FedEx Ground of any changes to shipper’s bank, account, or
label attached to the package, not to exceed $25,000 per package. If collection cannot routing instructions required for EFT. Once notice is received by the FedEx Ground
be made, FedEx Ground will return the C.O.D. package to the shipper. The shipper C.O.D department, changes to EFT instructions may take up to 10 business days to
must attach a C.O.D. bar-code label to each C.O.D. package to designate the type of take effect.
collection: 5. If any check collected on behalf of the shipper is timely deposited by FedEx Ground
A “Regular” C.O.D. bar-code label is used when the shipper does not designate the but thereafter is dishonored and returned to our bank as non-negotiable, the risk of
type of payment to be collected. nonpayment shall lie with the shipper, and the shipper shall reimburse FedEx Ground
A “Guaranteed Funds” C.O.D. bar-code label is used when the shipper designates a for the face amount of such check and any bank charges associated with the return of
money order, cashier’s check, official check or certified check to be collected. the check (non-sufficient funds charges [“NSF charges”]) by permitting FedEx Ground
A “Currency” C.O.D. bar-code label is used when the shipper designates only cur- to reduce subsequent electronic funds remittances by a like amount, provided that
rency to be collected. FedEx Ground will not accept currency in excess of $750 in such returned check is promptly forwarded to the shipper by FedEx Ground to the
payment for the C.O.D. amount associated with any one package delivered in the U.S. shipper’s address. In the event that E.C.O.D remittances have not been sufficient to
Additional per-package charges for “Currency” C.O.D.-labeled packages delivered in allow FedEx Ground to recover check amounts and associated NSF charges within
the U.S. will apply. The additional per-package charges for “Currency” C.O.D.-labeled 30 days, the shipper agrees to permit FedEx Ground to electronically deduct these
packages do not apply to shipments from the U.S. to Canada. fees from the shipper’s named financial institution. FedEx Ground will return any NSF
3. The original transportation of packages, collection of the payment and delivery of the C.O.D. checks to shipper via FedEx 2Day service.
payment instrument or remittance of the payment are considered a single shipment 6. All collections in the form of cash shall be deposited into the FedEx Ground Bank
and the terms and conditions in the Declared Value and Limits of Liability section are account before the bank’s close of business on the first business day following the
applicable to the entirety of a C.O.D shipment delivery date.
4. Our liability for loss, damage, delay, misdelivery, misinformation, nondelivery, 7. If a bank does not allow a third-party endorsement of money orders or cashier’s
failure to collect the C.O.D. amount, failure to collect the specified form of checks, the money order or cashier’s check will be mailed back to the shipper, and
payment, collection of an instrument in the wrong amount, or failure or delay the amount initially transferred electronically will be deducted from the shipper’s
in delivering the payment instrument is limited to the declared value, subject in subsequent E.C.O.D. remittances. In the event that E.C.O.D remittances have not
every event to the maximum declared-value limits and other limitations referenced been sufficient to allow FedEx Ground to recover the amount initially transferred
above and in the Declared Value and Limits of Liability section. from subsequent E.C.O.D. remittances within 30 days, the shipper agrees to permit
5. All checks (including cashier’s checks, official checks and certified checks) and money FedEx Ground to electronically deduct the amounts initially transferred from the
orders tendered in payment of C.O.D. packages will be accepted by FedEx Ground at shipper’s named financial institution. Shipper agrees to permit FedEx Ground to
the shipper’s risk, including, but not limited to, the risk of nonpayment and forgery, also reduce the next electronic funds transfer for the shipping charges included in
and FedEx Ground shall not be liable upon any such instrument. the money order or cashier’s check.
6. An additional charge will be assessed for each request for C.O.D. service to be 8. On or before the end of each business day during participation in the E.C.O.D. pro-
performed, whether or not FedEx Ground is able to collect as requested. If the recipi- gram and thereafter so long as any funds belonging to the shipper remain in the
ent cannot be located or fails or refuses to pay the C.O.D. amount via the requested possession or control of FedEx Ground, FedEx Ground will transmit the details of all
instrument, the shipment will be returned to the shipper, and no refund or credit of deposits at the shipper’s designated bank and/or FedEx Ground’s bank and/or checks
either the transportation charges or the C.O.D. charges will be given. returned for insufficient funds to the shipper. Such reporting shall be provided to the
Limitations on Legal Actions b. FedEx Evening Home Delivery Money-Back Guarantee. The FedEx Evening
Home Delivery Money-Back Guarantee applies if the shipment is not delivered
Any civil claim for overcharges must be brought within 18 months after the claim accrues. Any
between 5 and 8 p.m. on or before the scheduled delivery date as published
civil claim for, including, but not limited to, any loss, damage, delay, misdelivery, nondelivery,
on fedex.com.
misinformation, any failure to provide information, or misdelivery of information relating to the c. FedEx Appointment Home Delivery Money-Back Guarantee. The FedEx
shipment, must be brought within two years and one day from the date FedEx Ground gives Appointment Home Delivery Money-Back Guarantee applies if the shipment is not
written notice that FedEx Ground has disallowed any part of the claim specified in the notice. delivered within one hour before or after the time, and on the date, requested by
Any right you might have to damages, refunds, credits recovery of reliance interests, the recipient and agreed to by FedEx.
disgorgement, restitution, injunctive relief, declaratory relief or any other legal or equitable B. Limitations. The following limitations apply:
relief whatsoever against FedEx Ground under any cause of action arising from the 1. A credit or refund under the money-back guarantee will be applied only against
transportation of any package pursuant to the FedEx Service Guide shall be extinguished charges for the shipment giving rise to the credit.
unless you first comply with all applicable notice periods and requirements in this tariff includ- 2. At the sole discretion of FedEx, the money-back guarantee may not be honored when
ing, but not limited to, the periods and requirements for providing notice under the Billing, the request is made by, or the information utilized to determine the status of the
Claims and Money-Back Guarantee Policy sections. You and FedEx Ground understand that package is determined by, a third party other than the payer of the charges.
timely and complete compliance with such notice periods and requirements is a contractual 3. The FedEx Ground Money-Back Guarantee applies to deliveries within the U.S.
condition precedent to your right to any relief whatsoever, and you must plead compliance For shipments destined to Canada, the FedEx Money-Back Guarantee only applies to
with those conditions precedent on the face of any complaint that you file against FedEx transportation charges related to brokerage-inclusive service.
Ground. You and FedEx Ground agree that FedEx Ground cannot be considered to have 4. If FedEx Ground utilizes the U.S. Postal Service or an interline cartage agent for
breached any obligation to you unless or until FedEx Ground wrongfully denies a claim delivery to remote rural areas, the money-back guarantee only applies to the portion
submitted to FedEx Ground pursuant to the notice periods and requirements contained in this of transportation provided directly by FedEx Ground.
tariff. Finally, you and FedEx Ground agree that you will comply with applicable notice periods 5. Packages tendered to FedEx Ground for delivery on the day after Thanksgiving will be
and requirements even if you believe that such compliance will not result in relief from FedEx scheduled for delivery on that day if the recipient business is open, but in any event,
Ground or if you lack knowledge regarding whether such compliance will result in relief from the delivery commitment will be extended to the next business day for application of
FedEx Ground. the money-back guarantee.
You agree that you will not sue FedEx Ground as a class plaintiff or class representative, 6. Packages tendered for delivery on holidays that are business days for FedEx Ground
join as a class member, or participate as an adverse party in any way in a class-action lawsuit (for example, Good Friday and Presidents Day) will be scheduled for delivery on that
against FedEx Ground. Nothing in this paragraph, however, limits your rights to bring a lawsuit day if the recipient business is open. However, if the recipient business is known by
as an individual plaintiff. FedEx Ground to be closed due to the holiday, the packages will be scheduled for
To the extent that any court finds that state rather than federal law applies to any delivery on the next business day the recipient is open, but the money-back
provision of this contract, the controlling law is the substantive law of the state in which guarantee will not apply.
you tendered your shipment to FedEx Ground. 7. To be eligible for the FedEx Home Delivery Premium Services Money-Back Guarantee,
The performance of any services does not make FedEx Ground an agent of the shipper the shipper must have fulfilled the following conditions:
or any third party for any purpose. a. Prepare and attach to each package a 128 bar-code label showing the premium
service requested. The shipper must also provide FedEx Ground with the required
Money-Back Guarantee Policy electronic information for the service level selected.
We offer a money-back guarantee for our services. This guarantee can be suspended, b. Premium services are offered at the shipment level. To qualify as a shipment, one
modified or revoked at our sole discretion without prior notice to you. or more packages must have the following:
A. Money-Back Guarantee. The money-back guarantee is your exclusive remedy in the – The same shipper number
event of a service failure for the recovery of all or any portion of the FedEx charges for a – The same origin location
shipment. If the money-back guarantee is suspended, there is no remedy or recovery of – The same ship date
charges for a service failure. There are no delivery commitments for shipments on which the – The same recipient address
money-back guarantee is suspended. – The same premium service selected
1. FedEx Ground Money-Back Guarantee. At our option, we will, upon request, C. Exceptions. FedEx will not be obligated to refund or credit your transportation charges,
either refund or credit your transportation charges in the event of a service failure residential surcharge or premium service charge if:
(which means if FedEx does not deliver the shipper’s standard ground and multiweight 1. We provide you with proof of timely delivery, consisting of the date and time of
ground package(s) by the end of the scheduled delivery day as published on fedex.com). delivery and, if applicable, the name of the person who signed for the shipment, or
2. FedEx Home Delivery Money-Back Guarantee. At our option, we will, upon service-exception information reflecting that the failure to deliver timely resulted from
request, either refund or credit your transportation charges and residential surcharge circumstances described under the Liabilities Not Assumed section.
in the event of a service failure (which means if FedEx does not deliver the shipper’s 2. The service failure resulted, in whole or in part, from any of the circumstances
residential package(s) by the end of the scheduled delivery day as published on fedex. described under the Liabilities Not Assumed section.
com). For shipments designated as FedEx Date Certain Home Delivery, FedEx Evening 3. The shipper did not properly label the package in accordance with the FedEx Service
Home Delivery or FedEx Appointment Home Delivery, see the FedEx Home Delivery Guide, including, without limitation, affixing the correct business name and contact
Premium Services Money-Back Guarantee section below. name (for FedEx Ground packages) or recipient name (for FedEx Home Delivery
3. FedEx Home Delivery Premium Services Money-Back Guarantee. At our packages) and deliverable address (number, street, city, state, and a five-digit ZIP code)
option, we will, upon request, either refund or credit your transportation charges, and correctly placing the customer-specific FedEx Ground or FedEx Home Delivery
residential surcharge and the applicable premium service charge in the event of a bar-code label on the package. For FedEx Ground packages, the shipper must correctly
service failure (which means if FedEx does not provide the FedEx Home Delivery address the package to a business address and not to a residence. For FedEx Home
premium service requested for the shipper’s package(s), as described below). Delivery packages, the shipper must print the letter “H” (Home) on the address label in
a. FedEx Date Certain Home Delivery Money-Back Guarantee. The FedEx Date accordance with the FedEx Home Delivery label specifications.
Certain Home Delivery Money-Back Guarantee applies if the shipment is not 4. The shipper did not timely and accurately transmit all electronic package-level data
delivered on the valid date requested. To be considered valid, the requested date required, including, but not limited to, any electronic package-level data necessary for
must be no earlier than the scheduled delivery as published on fedex.com; cannot package sorting by FedEx Ground, to the extent required by the Shipper’s Agreement
be a Sunday, a Monday or a FedEx holiday; and must be within 14 days from the with FedEx Ground. For FedEx Appointment Home Delivery shipments, a valid
pickup date. If the delivery date requested is invalid, the FedEx Date Certain Home telephone number for the recipient must be included in the data-entry information
Delivery Money-Back Guarantee will not apply. when the shipment is processed.
5. The package was not picked up by a FedEx Ground driver at the shipper’s location
or an alternate address location, at a FedEx Office Print & Ship Center, at a FedEx
138 Our Services fedex.com/ourservices
R E V I E W terms
review TERMS
World Service Center, or at a FedEx Authorized ShipCenter prior to that location’s Package Restrictions (Size and Weight)
regular scheduled pickup time. If a package is accepted by FedEx Ground after a
A. FedEx Ground will accept for transport packages that weigh up to the maximum
location’s regular scheduled pickup time, an additional transit day may be added to
package weight published in the FedEx Service Guide in effect at the time of shipment
the scheduled delivery date.
and that measure up to 165 inches in combined length and girth. FedEx reserves the right
6. The package was tendered for transportation during the 14 calendar days before
to assess additional handling, oversize package and unauthorized package surcharges
Christmas.
on any package whose dimensions are altered during transit, causing it to meet the
7. The shipment contained special instructions, including, but not limited to, FedEx
parameters for these charges.
Ground Call Tag service and FedEx Delivery Signature Options.
MEASUREMENT OF LENGTH AND GIRTH:
8. There was an unexpected large release of packages from your shipping location.
9. A charge for additional handling or address correction applied; see Rates in the a. Regular-Shaped Packages: The length and girth of a package is length plus (two
FedEx Service Guide for details. times the height) plus (two times the width). If the dimension includes a fraction,
10. The package was unauthorized (see the Package Restrictions [Size and Weight] a fraction of one-half or greater will be rounded up to the next whole number;
section). less than one-half will be rounded down to the next whole number.
11. The shipment was undeliverable or returned. b. Irregular-Shaped Packages and Regular-Shaped Articles With Hollow or Open
D. Refund or Credit Requests. To qualify for a refund or credit due to a service failure, you Spaces: To measure combined length and girth, assume the package or article
must notify us of the service failure and request a refund or credit in compliance with the to be enclosed in a six-sided, rectangular container, and then determine the
conditions listed below. If you do not comply with these conditions, you are not entitled to combined length and girth as for regular-shaped packages.
receive a refund or credit and cannot recover compensation for a service failure in any lawsuit. B. Charge for Unauthorized Packages.
1. You may request a refund or credit due to a service failure in the following ways: 1. In addition to the other rates and charges named in this tariff, a charge of $50 per
a. Use our Internet application FedEx Billing Online at fedex.com if you are a package will be assessed for the following conditions:
registered user; or – Any package measuring more than 108 inches in length.1
b. Submit your request through the invoice adjustment feature at fedex.com; or – Any package measuring more than 165 inches in length and girth combined.1
c. Submit the request via our telephone invoice adjustment system at 1.800.GoFedEx – Any package weighing more than 150 lbs.1
1.800.463.3339 (say “billing”). 2. A charge of $100 per package will be assessed for any package weighing more than
2. Your notification of a service failure must include your FedEx tracking number and 70 lbs. destined to the Yukon, Northwest Territories, Nunavut and Labrador. This charge
invoice number, if applicable. applies to postal codes A0K, A0P–A0R, A2V and X0A–Y9Z.
3. All requests for a refund or credit must be received via one of the approved channels
Note: These packages are unauthorized, may be refused or returned to the shipper and will be
1
within 15 calendar days of the invoice date or within 15 calendar days from the ship delivered at the option of FedEx Ground.
date if you are paying by credit card or in advance by cash, check or money order.
4. A partial payment against an invoice is not considered a request for invoice adjust- Packaging and Marking
ment or notice of a refund request. A notification of the reason for an unpaid charge A. All packages must be prepared and packed by the sender for safe transportation with
with your payment is not considered a request for an invoice adjustment or notice of a ordinary care in handling. Recipient address labels should be placed on both sides of each
refund request if the reason relates to a service failure. package with an additional label enclosed inside. Any articles susceptible to damage as a
result of conditions that may be encountered in air ground transportation, such as changes
Package Consolidators (Including FedEx Authorized in temperature, must be adequately protected by proper packaging. Each shipment must
be legibly and durably marked with the name, address and ZIP code of both the shipper
ShipCenter Locations) and recipient. The ZIP code is crucial to the efficient movement of the package through
Consolidators are responsible for complying with all applicable requirements including,
the FedEx Ground system.
but not limited to, requirements for shipping hazardous materials and complying with
New corrugated boxes in good, rigid condition large enough to allow cushioning of
customs and other legal requirements applicable to packages tendered for international
contents on the top, bottom and sides should be used. For guidelines on packaging
transportation.
specific commodities go to fedex.com/packaging. Items that cannot be packed into cartons
If you tender packages to a consolidator instead of to us directly, the following
(auto tail pipes, mufflers, tires, rims, and so on) must have all sharp edges and protru-
limitations apply:
sions wrapped, and the address label must be secured using the tie-on tag or the tire/
A. Consolidators are not agents of FedEx, and we are not responsible for any errors
crate label provided by FedEx (or you may secure it by wrapping pressure-sensitive tape
or omissions made by them.
completely around the object). Briefcases, luggage, garment bags, aluminum cases, plastic
B. Inquiries or claims regarding shipments tendered to a consolidator must be directed to
the consolidator. We cannot assist the shipper, recipient or third party in these situations, cases, computer cartons or similar types of items whose outer finish might be damaged
nor do we have any liability for lost, damaged or delayed shipments. The consolidator is by adhesive labels, soiling, marking or other types of surface damage that is normal with
the shipper in such cases. ordinary care in handling should be placed in a protective container for shipment. Casters,
C. Consolidators may submit claims for refunds or credits for shipping charges under the wheels or rollers must be removed or packaged.
money-back guarantee policy. Neither the customer who tendered the package to the Expanded polystyrene foam coolers must be shipped inside a sturdy outer container
consolidator nor the recipient is eligible for refunds or credits under the money-back unless tested and approved for acceptance by FedEx Packaging Design and Development.
guarantee policy. Information on how to submit your packaging for testing is available at fedex.com/
D. In order for a consolidator to receive packaging from FedEx, the consolidator must packaging.
first enter into a Packaging and Pricing Agreement or a FedEx Authorized ShipCenter B. If a shipment is refused by the recipient, leaks, or is damaged, the shipment will be
Agreement with FedEx. returned to the sender, if possible. If the sender refuses to accept the returned shipment or
E. Consolidators set their own rates for shipping. They may charge FedEx Retail Rates for it cannot be returned because of leakage or damage due to faulty packaging, the shipper is
FedEx shipping services. responsible for and will reimburse FedEx Ground for all costs and fees of any type connected
F. Inquiries regarding shipments paid for at a FedEx Authorized ShipCenter (FASC) must be with the legal disposal of the shipment and all costs and fees of any type connected with
directed to the FASC. cleanup of any spill or leakage.
G. FASCs are not required to have a FedEx Ground Pick-Up Record book at their location. C. Fragile Articles/Orientation. Packaging for all fragile articles (including, but not
Drop-off customers should bring their FedEx Ground Pick-Up Record to the FASC with their limited to, electronic and electrical devices, scientific testing equipment, fragile glass,
drop-off packages. crystal, porcelain, or china) should be preapproved by FedEx Packaging Design and
H. FedEx Ground assumes no liability, other than to the FASC, for lost, damaged or delayed Development prior to shipping.
shipments paid for at an FASC, as the FASC is the shipper of these packages. The FASC’s bar D. Package Inspection and Testing. FedEx Ground reserves the right to request a
code must appear as the shipper’s bar code for all shipments paid for at an FASC. FASCs are shipper to submit a representative sampling of the packaging for inspection and testing.
independently owned and operated businesses. See the FASC representative for information If the shipper fails to comply with our request to inspect and test the packaging or the
regarding rates and services and the terms and conditions of carriage. FASCs are not sampling fails FedEx testing, FedEx Ground will not be liable for any damages due to
agents of FedEx. improper packaging.
fedex.com 1.800.GoFedEx 1.800.463.3339 139
fedex ground tariff
Additional Information
For additional information on shipping with FedEx, please consult the additional
sections of the FedEx Service Guide: Services and Rates and the FedEx Express Terms
and Conditions. You can also call us at 1.800.GoFedEx 1.800.463.3339.
i n de x
Environment . ................................................................................................. Inside front cover, 9 Online: customcritical.fedex.com
Evening Home Delivery, FedEx ...............................................................................................8, 96 FedEx Date Certain Home Delivery ........................................................................................8, 96
Excess Mileage Fee (FedEx SameDay) ......................................................................................49 FedEx Delivery Signature Options ..........................................................................................8, 95
Excise Taxes ................................................................................................................................16 FedEx Desktop .............................................................................................................................11
Expanded Service International Air Waybill, FedEx ..................................................................10 FedEx Electronic Data Interchange (EDI) . ..................................................................................12
Export AgentFile, FedEx ........................................................................................................10, 95 FedEx E-Mail Return Label .....................................................................................................8, 95
Export Documentation, U.S. .......................................................................................................10 FedEx Envelope .............................................................................................................................9
Express Freight Services, International . ......................................................................................7 FedEx Evening Home Delivery ................................................................................................8, 96
Countries Served ............................................................................................................84, 87 FedEx Expanded Service International Air Waybill ...................................................................10
Fees and Other Shipping Information ........................................................................ 88–100 FedEx Export AgentFile .........................................................................................................10, 95
Rates .............................................................................................................................. 85–87 FedEx Express Airbills and Air Waybills ....................................................................................10
Zones . ...................................................................................................................... 54, 84, 87 FedEx Express Billable Stamps ....................................................................................................8
Online: fedex.com/internationalfreight FedEx Express Drop Boxes .........................................................................................................11
Express Freight Services, U.S. . ....................................................................................................6 Online: fedex.com/dropoff
Fees and Other Shipping Information ..................................................................49, 88–100 Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations”
Rates ...............................................................................................................................49, 50 FedEx Express Freight Customer Service
Online: fedex.com/usfreight Call: 1.800.332.0807
Express Multiweight, FedEx ................................................................................6, 47–48, 56, 73 FedEx Express Multiweight .................................................................................6, 47–48, 56, 73
Express Package Services, International .....................................................................................5 FedEx Express Packaging Options . ..............................................................................................9
Fees and Other Shipping Information ............................................................81, 83, 88–100 FedEx Express Prepaid Stamps ....................................................................................................8
Rates ..................................................................................................................55–58, 60–83 FedEx Express Saver .....................................................................................................................4
Zones . ................................................................................................................51–54, 80, 82 Fees and Other Shipping Information ........................................................................ 88–100
Online: fedex.com/internationalpackages Rates ........................................................................................................................ 17–37, 47
Express Package Services, U.S. ...................................................................................................4 FedEx Express Services .............................................................................4–7, inside back cover
Fees and Other Shipping Information ..................................................................49, 88–100 Online: fedex.com/us/express/main
Rates .............................................................................................................................. 17–49 FedEx Express Terms and Conditions ............................................................................. 103–128
Express Prepaid Stamps, FedEx ...................................................................................................8 FedEx ExpressTag ...................................................................................................................8, 95
Express Saver, FedEx ....................................................................................................................4 FedEx First Overnight ....................................................................................................................4
ExpressTag, FedEx ..................................................................................................................8, 95 Fees and Other Shipping Information ........................................................................ 88–100
Extended Service Area Delivery or Pickup Fees ........................................................................95 Rates ..................................................................................................................17–43, 47–48
Extra Services and Value-Added Options ....................................................................................8 FedEx Freight ..................................................................................................6, inside back cover
Online: fedex.com/extraservices Online: fedex.com/us/freight/main
Extra Services Charge .................................................................................................................95 FedEx Ground ................................................................................................................................4
Fees and Other Shipping Information ........................................................................ 88–100
F Rates .............................................................................................................................. 17–46
FedEx Ground Alternate Address Pickup Fee ............................................................................95
FedEx 1Day Freight .......................................................................................................................6
FedEx Ground Automatic Proof of Delivery .................................................................................8
Fees and Other Shipping Information ........................................................................ 88–100
FedEx Ground Bar-Code Labels ..................................................................................................10
Rates .....................................................................................................................................50
FedEx Ground Call Tag . ..........................................................................................................8, 96
FedEx 2Day ....................................................................................................................................4
FedEx Ground C.O.D. ...............................................................................................................8, 96
Fees and Other Shipping Information ........................................................................ 88–100
FedEx Ground COLLECT ..............................................................................................................12
Rates ..................................................................................................................17–43, 47–48
FedEx Ground Electronic C.O.D. (E.C.O.D.) . ...........................................................................8, 96
FedEx 2Day Freight .......................................................................................................................6
FedEx Ground International Shipment Label .............................................................................10
Fees and Other Shipping Information ........................................................................ 88–100
FedEx Ground Multiweight ...........................................................................................................6
Rates .....................................................................................................................................50
FedEx Ground Package Returns Program . ...................................................................................8
FedEx 3Day Freight .......................................................................................................................6
FedEx Ground Pick-Up Record ....................................................................................................10
Fees and Other Shipping Information ........................................................................ 88–100
FedEx Ground P.O.D. Advantage ............................................................................................8, 96
Rates .....................................................................................................................................50
FedEx Ground Services ..............................................................................4–5, inside back cover
FedEx 10kg and 25kg Boxes .........................................................................................................5
Online: fedex.com/us/ground/main
FedEx Account, Open a
FedEx Ground Tariff ......................................................................................................... 129–143
Online: fedex.com/us/oadr/en/discounts
FedEx Home Delivery ....................................................................................................................4
Call: 1.800.GoFedEx 1.800.463.3339 and say “new account setup”
Fees and Other Shipping Information ........................................................................ 88–100
FedEx Appointment Home Delivery .......................................................................................8, 96
Premium Service Upgrades . ............................................................................................8, 96
FedEx Authorized ShipCenter Locations ....................................................................................11
Rates .............................................................................................................................. 17–45
Online: fedex.com/dropoff
FedEx IATA (023) Air Waybill .......................................................................................................7
Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations”
FedEx InSight . .............................................................................................................................11
FedEx Billing Online ....................................................................................................................12
FedEx International Air Waybill .................................................................................................10
FedEx Charters ..............................................................................................................................8
FedEx International Airport-to-Airport .........................................................................................7
FedEx Claims .................................................................................................................................3
FedEx International Broker Select ..........................................................................................8, 91
Call: 1.800.GoFedEx 1.800.463.3339 and say “claims”
FedEx International Controlled Export . ..................................................................................8, 96
FedEx Collect on Delivery (C.O.D.) . ........................................................................................8, 95
FedEx International Customer Service
FedEx Crossborder Solutions ........................................................................................................5
Call: 1.800.GoFedEx 1.800.463.3339 and say “international services”
Online: fedex.com/international
FedEx International DirectDistribution .........................................................................................7
F (cont.)
FedEx International Economy .......................................................................................................5 FedEx SmartPost Returns .............................................................................................................8
Fees and Other Shipping Information ........................................................................ 88–100 FedEx Stamps ................................................................................................................................8
Rates ..................................................................................................... 55–58, 60–73, 78–79 FedEx Standard Overnight ............................................................................................................4
Zones . ............................................................................................................................ 51–54 Fees and Other Shipping Information ........................................................................ 88–100
FedEx International Economy Freight . .........................................................................................7 Rates ..................................................................................................................17–43, 47–48
Fees and Other Shipping Information ........................................................................ 88–100 FedEx SupplyChain . ...........................................................................................Inside back cover
Rates .............................................................................................................................. 85–86 Online: fedex.com/us/supplychain/main
Zones . .............................................................................................................................54, 84 FedEx Trade Networks . .................................................................................7, inside back cover
FedEx International Express Freight (IXF) . ...................................................................................7 Online: ftn.fedex.com
FedEx International First ...............................................................................................................5 FedEx US Airbill . .........................................................................................................................10
Fees and Other Shipping Information ........................................................................ 88–100 FedEx World Service Center Locations ......................................................................................11
Rates ........................................................................................................... 61–62, 65, 73–75 Online: fedex.com/dropoff
Zones . ............................................................................................................................ 51–53 Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations”
FedEx International Ground ..........................................................................................................5 FedEx Zone Locator
Fees and Other Shipping Information ........................................................................ 88–100 Online: fedex.com/us/rates/ratetools.html
Rates .....................................................................................................................................59 Call: 1.800.GoFedEx 1.800.463.3339
Zones . ...................................................................................................................................54 Fee Changes in 2010 ..................................................................................................................15
FedEx International MailService ..................................................................................................5 Online: fedex.com/us/rates2010
FedEx International Next Flight ....................................................................................................5 Fees ..................................................................................................................49, 81, 83, 88–100
Additional Charges and Fees . .......................................................................................81, 83 Filing a Claim . ...............................................................................................................................3
Rates .............................................................................................................................. 80–83 Call: 1.800.GoFedEx 1.800.463.3339 and say “claims”
Zones . .............................................................................................................................80, 82 First Overnight, FedEx ...................................................................................................................4
FedEx International Premium . ......................................................................................................7 Flat-Rate Boxes .............................................................................................................................5
Fees and Other Shipping Information ........................................................................ 88–100 Freight, FedEx .................................................................................................6, inside back cover
Rates and Zones . .................................................................................................................87 Freight Services, International .....................................................................................................7
FedEx International Priority ..........................................................................................................5 Online: fedex.com/internationalfreight
Fees and Other Shipping Information ........................................................................ 88–100 Freight Services, U.S. . ..................................................................................................................6
Rates ..................................................................................................... 55–58, 60–73, 76–77 Online: fedex.com/usfreight
Zones . ............................................................................................................................ 51–54 Fuel Surcharge ............................................................................................................................97
FedEx International Priority DirectDistribution ............................................................................7
FedEx International Priority DirectDistribution Freight . ..............................................................7 G
FedEx International Priority Freight ..............................................................................................7
Ground, FedEx ...............................................................................................................................4
Fees and Other Shipping Information ........................................................................ 88–100
Ground Automatic Proof of Delivery, FedEx ................................................................................8
Rates .............................................................................................................................. 85–86
Ground Bar-Code Labels, FedEx .................................................................................................10
Zones . .............................................................................................................................54, 84
Ground Call Tag, FedEx . .........................................................................................................8, 96
FedEx Mobile . .............................................................................................................................11
Ground C.O.D., FedEx ..............................................................................................................8, 96
FedEx Money-Back Guarantee .....................................................................................................4
Ground COLLECT, FedEx .............................................................................................................12
FedEx National LTL ........................................................................................6, inside back cover
Ground Electronic C.O.D. (E.C.O.D.), FedEx . ..........................................................................8, 96
Online: fedex.com/us/national/main
Ground International Shipment Label, FedEx ............................................................................10
FedEx Office .............................................................................................9, 11, inside back cover
Ground Multiweight, FedEx ..........................................................................................................6
Online: fedex.com/office
Ground Package Returns Program, FedEx . ..................................................................................8
Call: 1.800.GoFedEx 1.800.463.3339 and say “office and print services”
Ground Pick-Up Record, FedEx ...................................................................................................10
FedEx Paks . ...................................................................................................................................9
Ground P.O.D. Advantage, FedEx ...........................................................................................8, 96
FedEx Prepaid Stamps ..................................................................................................................8
Ground Services, International .....................................................................................................5
FedEx Print Return Label . .......................................................................................................8, 97
Fees and Other Shipping Information ........................................................................ 88–100
FedEx Priority Overnight . ..............................................................................................................4
Rates .....................................................................................................................................59
Fees and Other Shipping Information ........................................................................ 88–100
Zones . ...................................................................................................................................54
Rates .............................................................................................................................. 17–48
Online: fedex.com/internationalpackages
FedEx Retail Rates.................................................................................................................12, 16
Ground Services, U.S. ...................................................................................................................4
Online: fedex.com/us/rates/ratetools.html
Fees and Other Shipping Information ........................................................................ 88–100
FedEx Return Labels . ....................................................................................................................8
Rates .............................................................................................................................. 17–46
FedEx Return System ....................................................................................................................8
Online: fedex.com/uspackages
FedEx SameDay ............................................................................................................................4
Guarantee, FedEx Money-Back ...................................................................................................4
Rates and Special Handling Fees . ......................................................................................49
Guide to Services ..................................................................................................................... 2–3
FedEx SameDay City .....................................................................................................................4
Online: fedex.com/guidetoservices
Rates and Special Handling Fees . ......................................................................................49
FedEx SameDay Freight ................................................................................................................6
Rates and Special Handling Fees . ......................................................................................49
H
FedEx Service Guide Hand Carry Fee (FedEx International Next Flight) ...............................................................81, 83
Downloadable Online: fedex.com/serviceguide Hawaii
FedEx Ship Manager at fedex.com ............................................................................................10 Fees ........................................................................................................................ 49, 93, 100
FedEx Signature Proof of Delivery . ......................................................................................8, 100 Rates ........................................................................................................................ 38–46, 48
FedEx SmartPost ...........................................................................................................................4 Hazardous Materials (Ground) . ..............................................................................................8, 97
FedEx SmartPost International .....................................................................................................5 Online: fedex.com/extraservices
Call: 1.800.GoFedEx 1.800.463.3339 and say “hazardous materials”
146 Our Services fedex.com/ourservices
IRnE de
V I ExW T E R M S
High-Security Shipments. See FedEx Custom Critical Metro Charge (FedEx SameDay Freight) . ..................................................................................49
i n de x
High-Value Freight Shipments. See FedEx Custom Critical Metro Service Area Delivery or Pickup Charges .......................................................................98
Hold at FedEx Location Service ....................................................................................................8 Mexico ...........................................................................................................................................5
Holiday Pickup or Delivery Fees .................................................................................... 49, 81, 83 Rates .....................................................................................................................................60
Holiday Schedule Minimum Billable Weight for FedEx Express Packaging ..........................................................98
Online: fedex.com Missing or Invalid Account Number Fee ...................................................................................98
Home Delivery, FedEx ...................................................................................................................4 Mobile, FedEx . ............................................................................................................................11
Home Delivery Premium Service Upgrades, FedEx ...............................................................8, 96 Money-Back Guarantee, FedEx ....................................................................................................4
How to Pack ..................................................................................................................................9 Morning Services. See FedEx First Overnight; FedEx International First; FedEx International
Online: fedex.com/packaging Priority; FedEx Priority Overnight
Hundredweight/Per-Pound Rates. See FedEx Express Multiweight; FedEx Ground Multiweight Multiple-Piece Shipments ..........................................................................................................98
Multiweight, FedEx Express ................................................................................6, 47–48, 56, 73
I Multiweight, FedEx Ground ..........................................................................................................6
My FedEx Advanced Tracking at fedex.com.............................................................................11
IATA (023) Air Waybill, FedEx ......................................................................................................7
IATA Neutral Air Waybill . ............................................................................................................7
Import Rates (to the U.S.).................................................................................. 74–79, 82–83, 86
N
Indirect Signature Required . ..................................................................................................8, 95 National LTL, FedEx .......................................................................................6, inside back cover
Inside Delivery or Pickup Charges . ............................................................................................97 Next-Day Delivery. See FedEx 1Day Freight; FedEx Custom Critical; FedEx First Overnight;
InSight, FedEx . ............................................................................................................................11 FedEx International Next Flight; FedEx Priority Overnight; FedEx Standard Overnight
International Air Cargo Services ..................................................................................................7 Northern Canada Surcharge . .....................................................................................................99
International Air Waybill, FedEx ................................................................................................10
International Airport-to-Airport, FedEx ........................................................................................7 O
International Broker Select, FedEx .........................................................................................8, 91
Ocean Freight Shipments .............................................................................................................7
International Controlled Export, FedEx . .................................................................................8, 96
Office, FedEx ............................................................................................9, 11, inside back cover
International Customer Service
On-Call Pickups. See Package Pickup
Call: 1.800.GoFedEx 1.800.463.3339 and say “international services”
Online Billing ...............................................................................................................................12
International DirectDistribution, FedEx ........................................................................................7
Open an Account
International Economy, FedEx ......................................................................................................5
Online: fedex.com/us/oadr/en/discounts
International Economy Freight, FedEx . ........................................................................................7
Call: 1.800.GoFedEx 1.800.463.3339 and say “new account setup”
International Express Freight (IXF), FedEx . ..................................................................................7
Optional Services Fees ...................................................................................................... 88–100
International First, FedEx ..............................................................................................................5
Options, Service ............................................................................................................................8
International Freight Services ......................................................................................................7
Our Services ........................................................................................................................... 2–12
Online: fedex.com/internationalfreight
Online: fedex.com/ourservices
International Ground, FedEx .........................................................................................................5
Outside Delivery Area Pickup and Delivery Fee (FedEx SameDay Freight) . ............................49
International MailService, FedEx .................................................................................................5
Overnight Delivery. See FedEx 1Day Freight; FedEx Custom Critical; FedEx First Overnight;
International Next Flight, FedEx ...................................................................................................5
FedEx International Next Flight; FedEx Priority Overnight; FedEx Standard Overnight
International Out-of-Delivery-Area Surcharge . .........................................................................97
Overseas Delivery. See Express Freight Services, International; Express Package Services,
International Out-of-Pickup-Area Surcharge .............................................................................97
International; FedEx Custom Critical; FedEx Freight; FedEx Trade Networks; Ground
International Package Services ....................................................................................................5
Services, International
Online: fedex.com/internationalpackages
Oversize Charge ..........................................................................................................................99
International Premium, FedEx . .....................................................................................................7
Oversize Package Charge (FedEx SameDay)...............................................................................49
International Priority, FedEx .........................................................................................................5
International Priority DirectDistribution, FedEx ...........................................................................7
International Priority DirectDistribution Freight, FedEx . .............................................................7
P
International Priority Freight, FedEx .............................................................................................7 Package Drop-Off ........................................................................................................................11
Invoicing and Payment Options ..................................................................................................12 Package Pickup . ............................................................................................................................8
IXF. See FedEx International Express Freight (IXF) Call: 1.800.GoFedEx 1.800.463.3339 and say “schedule a pickup”
Package Returns Program, FedEx Ground . ..................................................................................8
K Package Services, International ...................................................................................................5
Online: fedex.com/internationalpackages
Kinko’s, FedEx. See FedEx Office
Package Services, U.S. .................................................................................................................4
L Online: fedex.com/uspackages
Packaging Resources ..............................................................................................................9, 11
Label, FedEx Ground International Shipment ............................................................................10 Online: fedex.com/packaging
Labels, FedEx E-Mail and Print Return . .......................................................................... 8, 95, 97 Paks, FedEx . ..................................................................................................................................9
Late Delivery. See Claims Palletized, Freight . ................................................................................................................... 6–7
Legal Size Reusable FedEx Envelope ...........................................................................................9 Payer Rebilling Fee .....................................................................................................................99
Less-Than-Truckload (LTL) Shipments . ........................................................................................6 Payment and Invoicing Options ..................................................................................................12
Locations, Shipping . ...................................................................................................................11 Payment Collection Options .........................................................................................................8
Phone Numbers . ...........................................................................................................Back cover
M Pickup and Delivery Charges ...........................................................................49, 81, 83, 88–100
Pickup and Delivery Options . .......................................................................................................8
MailService, FedEx International .................................................................................................5
Pick-Up Record, FedEx Ground ...................................................................................................10
Manage Your Account ................................................................................................................12
Pickup Services. See Package Pickup
P (cont.)
P.O.D. Advantage, FedEx Ground ...........................................................................................8, 96 SmartPost International, FedEx ....................................................................................................5
Premium Service Upgrades, FedEx Home Delivery................................................................8, 96 SmartPost Returns, FedEx ............................................................................................................8
Prepaid Stamps, FedEx Express ...................................................................................................8 Special Handling Fees .....................................................................................49, 81, 83, 88–100
Print Return Label, FedEx . ......................................................................................................8, 97 Stamps, FedEx Express Prepaid ...................................................................................................8
Printing Services via FedEx Office . ............................................................................................11 Standard Overnight, FedEx ...........................................................................................................4
Priority Overnight, FedEx . .............................................................................................................4 Sunday Delivery or Pickup Fees (FedEx SameDay).....................................................................49
Proof-of-Delivery Options .............................................................................................................8 Supplies .........................................................................................................................................9
Puerto Rico Rates.................................................................................................................. 55–56 Online: fedex.com
Call: 1.800.GoFedEx 1.800.463.3339 and say “order shipping supplies”
R SupplyChain, FedEx . ..........................................................................................Inside back cover
Surcharge Changes in 2010.........................................................................................................15
Rate Changes in 2010 . ...............................................................................................................15
Online: fedex.com/us/rates2010
Online: fedex.com/us/rates2010
Surcharges . ......................................................................................................49, 81, 83, 88–100
Rates
Express Freight Services, International ........................................................................ 85–87
Express Freight Services, U.S. .......................................................................................49, 50
T
Express Package Services, International .........................................................55–58, 60–83 Tags, FedEx ...................................................................................................................... 8, 95, 96
Express Package Services, U.S. . .................................................................................. 17–49 Tariff (FedEx Ground)......................................................................................................... 129–143
FedEx International Next Flight .................................................................................... 80–83 Taxes and Duties ........................................................................................................................94
FedEx SameDay . ..................................................................................................................49 Telecommunications Device for the Deaf
Ground Services, International ............................................................................................59 Call: 1.800.238.4461
Ground Services, U.S. ................................................................................................... 17–46 Temperature-Sensitive Shipments. See FedEx Custom Critical
Import (to the U.S.)...................................................................................... 74–79, 82–83, 86 Terms and Conditions (FedEx Express)............................................................................. 103–128
Online: fedex.com/us/rates2010 Toll-Free Phone Numbers .............................................................................................Back cover
Call: 1.800.GoFedEx 1.800.463.3339 and say “get rates” Tracking Shipments ....................................................................................................................11
Rates, How to Calculate ........................................................................16, 51, 54, 80, 82, 84, 87 Online: fedex.com/tracking
Reroute of Shipment Fee ............................................................................................................99 Call: 1.800.GoFedEx 1.800.463.3339 and say “track a package”
Residential Delivery. See FedEx Home Delivery; FedEx SmartPost Trade Networks, FedEx . ................................................................................7, inside back cover
Residential Delivery or Pickup Charges .....................................................................................99 Transit Time. See Delivery Times
Retail Locations . .........................................................................................................................11
Retail Rates, FedEx................................................................................................................12, 16 U
Online: fedex.com/us/rates/ratetools.html
URLs . .............................................................................................................................Back cover
Return Labels, FedEx E-Mail and FedEx Print . ............................................................... 8, 95, 97
US Airbill, FedEx . ........................................................................................................................10
Return On-Call Pickup Surcharge ...............................................................................................99
U.S. Freight Services......................................................................................................................6
Return Services .............................................................................................................................8
Online: fedex.com/usfreight
Rural Delivery Fees (Alaska and Hawaii) . ...............................................................................100
U.S. Package Services ..................................................................................................................4
Rush Delivery. See FedEx Custom Critical; FedEx International Next Flight; FedEx SameDay;
Online: fedex.com/uspackages
FedEx SameDay City; FedEx SameDay Freight
Urgent Shipments, International. See FedEx Custom Critical; FedEx International Next Flight
S Urgent Shipments, U.S. See FedEx Custom Critical; FedEx SameDay; FedEx SameDay City;
FedEx SameDay Freight
SameDay, FedEx ...........................................................................................................................4
SameDay City, FedEx ....................................................................................................................4 W
Same-Day Delivery. See FedEx International Next Flight; FedEx SameDay; FedEx SameDay
Web Site, FedEx
City; FedEx SameDay Freight
Online: fedex.com
SameDay Freight, FedEx ...............................................................................................................6
Weekend or Holiday Delivery Charge (FedEx International Next Flight) ...........................81, 83
Saturday Delivery or Pickup Fees . .................................................................................... 49, 100
Weekly Pickup Fee ....................................................................................................................100
Saturday Service ...........................................................................................................................8
Weight and Size Guidelines .....................................................................................................4, 7
Scheduling Pickups. See Package Pickup
World Service Center Locations, FedEx .....................................................................................11
Service Guide
Downloadable Online: fedex.com/serviceguide
Ship Centers, FedEx Office Print & .........................................................9, 11, inside back cover
Z
Ship Manager at fedex.com, FedEx ...........................................................................................10 ZIP Codes Served
Shipment Preparation ............................................................................................................ 9–10 Online: fedex.com/us/rates/ratetools.html
Shipment-Status Tracking ..........................................................................................................11 Zone Charts
Shipper’s Export Declaration. See Electronic Export Information (EEI) Canada ..................................................................................................................................54
Shipping Labels and Documentation..........................................................................................10 Express Freight Services ......................................................................................... 54, 84, 87
Online: fedex.com/createlabels Express Package Services . ...............................................................................51–54, 80, 82
Shipping Locations . ....................................................................................................................11 Ground ..................................................................................................................................54
Online: fedex.com/dropoff Zone Locator, FedEx
Call: 1.800.GoFedEx 1.800.463.3339 and say “find FedEx locations” Online: fedex.com/us/rates/ratetools.html
Signature Options ...................................................................................................................8, 95
Signature Proof of Delivery, FedEx . .....................................................................................8, 100
Size and Weight Guidelines .....................................................................................................4, 7
SmartPost, FedEx ..........................................................................................................................4
Economical ground delivery — business and residential Time-critical deadlines and specialty shipments
Count on FedEx Ground for cost-effective delivery of packages up to 150 lbs. Rely on FedEx Custom Critical for expedited surface and air solutions that
to businesses in the U.S. and to every address in Canada. Choose FedEx Home meet your most challenging shipping needs, such as delicate, high-security
Delivery to ship packages up to 70 lbs. to every U.S. residential address. or temperature-sensitive shipments.
fedex.com/us/ground/main customcritical.fedex.com
1.800.GoFedEx 1.800.463.3339 1.800.762.3787
The following service marks and trademarks are owned by FedEx and registered in the United States Patent and Trademark Office as well as in certain foreign countries: Federal Express, FedEx Express,
FedEx Ground, FedEx office, FedEx Freight, FedEx Custom Critical, FedEx Trade Networks, fedex supplychain systems, the FedEx logo, FedEx, my fedex, FedEx SameDay, FedEx
First Overnight, FedEx Priority Overnight, FedEx Standard Overnight, FedEx 2Day, FedEx Express Saver, FEDEX SAMEDAY CITY, fedex sameday freight, FedEx 1Day Freight,
FedEx 2Day Freight, FedEx 3Day Freight, FedEx Express Freight, FedEx International Next Flight, FedEx International First, FedEx International Priority, FedEx International
Priority DirectDistribution, FedEx International Economy, FedEx International MailService, FedEx 10kg Box, FedEx 25kg Box, FedEx International Broker Select, FedEx
International Priority Freight, FedEx International Economy Freight, fedex international directdistribution, FedEx International Priority DirectDistribution Freight, FedEx
International Premium, FedEx International Express Freight, FedEx International Airport-to-Airport, FedEx Charters, FedEx Home Delivery, FedEx SMARTPOST, FedEx SMARTPOST
international, FedEx Date Certain Home Delivery, FedEx Evening Home Delivery, FedEx Appointment Home Delivery, fedex express multiweight, FedEx Ground Multiweight, FedEx
International Ground, FedEx International Ground Multiweight, FEDEX EXPEDITED FREIGHT SERVIcES, FedEx Delivery Signature Options, FedEx Collect on Delivery (C.O.D.),
FedEx Ground C.O.D., FedEx Ground Electronic C.O.D. (E.C.O.D.), FedEx Ground COLLECT, FedEx Ship Manager, FedEx Ship Manager at fedex.com, FedEx ExpressTag, FedEx Express
Billable Stamps, FedEx Express Prepaid Stamps, FedEx Ground Call Tag, FedEx Ground Package Returns Program, fedex smartpost returns, FedEx Billing Online, fedex
global trade manager, FedEx Export AgentFile, FedEx InSight, FEDEX OFFICE PRINT & ship CENTER, FedEx World Service Center, FedEx Authorized ShipCenter, FedEx Express
Drop Box, fedex retail rates, FedEx US Airbill, FedEx International Air Waybill, FedEx Expanded Service International Air Waybill, FedEx Envelope, Legal Size Reusable
FedEx Envelope, FedEx Pak, FedEx Clinical Pak, FEDEX UN 3373 PAK, FEDEX PADDED PAK, FedEx Small Box, FedEx Medium Box, FedEx Large Box, fedex tube, FEDEX NATIONAL LTL,
SURFACE EXPEDITE, FedEx claims online.
O N THE P HONE
SAY PRESS
“Schedule a pickup” 1
“Track a package” 2
“Find FedEx locations” 3
“International services” 4
“Order shipping supplies” 61
Customer Service 1.800.GoFedEx 1.800.463.3339 “Get rates” 62
“Billing” 71
“New account setup” 72
“Claims” 75
“Technical support” 76
“Dangerous goods” 81
“Hazardous materials” 81
“Representative” 0
i n person