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in/wilp

MBA
IN QUALITY
MANAGEMENT

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Work Integrated
Learning Programmes
 MBA in Quality Management is a four-semester Work Integrated
Learning Programme which leads to a Master’s degree in Quality
Management. This programme is designed for participants working in
MBA the areas of Quality Management and allied business domains. In
today's highly competitive and globalised business environment it is
IN QUALITY
MANAGEMENT imperative for business organisations to bring a large focus on quality
otherwise they risk losing their business and clientele. This course
equips the Quality manager with the much needed skills and
techniques to ensure a high level of quality in both product and service
offerings and thereby create a sustainable competitive advantage.

PROGRAMME HIGHLIGHTS PROGRAMME OBJECTIVES

• MBA in Quality Management is a The aim of this course is to address
four semester programme the need for skilled professionals
• The methodology is a combination who can contribute effectively
of class room learning and towards Quality Management. The
experiential learning. Experiential programme aims to engage the
learning consists of workshop/ lab participants on contemporary issues
exercises, case studies and work pertaining to the management of
integrated activities. quality in both Services and
• Workshop/ Lab exercises consist Manufacturing industries, in both
of financial modelling, running international and domestic markets,
business simulations, etc. as well as in both the private and
public sectors. The focus is on
• Case studies consist of analysing
imbibing a culture of managing
a given situation and finding
quality across the entire supply
solutions to issues, using the
chain.
techniques learnt in class.
• Work integrated activities consists
of reviewing the work performed
at the workplace in the context of
the concepts and skills learnt in
class, and potentially enhancing
the quality of decision making at
the workplace using the
techniques learnt. This enables the
student to relate and implement
the class room concepts to their
workplace.

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LEARNING OUTCOMES
Upon completion of this programme, the
participants will be able to effectively apply the
following principles and concepts:
• Attaining Competitiveness through Quality
• Quality Philosophies & Frameworks
• Concepts of Statistical Quality Control
ELIGIBILITY
Professionals employed in Quality and/ or allied
business domains, holding an Integrated First
Degree of BITS Pilani or its equivalent such as
B.E./M.Sc. in relevant disciplines, with
minimum 1 year of relevant work experience.
Employer consent, with suitable mentor
availability is also required.

• Quality through Customer Focus

• Quality Terminology as per ISO 9000/9001
• Quality Audit Methodology
• Benefits of Third Party Certification, Choice
of Certification Body, Route to Certification
• Aspects of quality and the role of customers
in defining quality
• Steps in Quality Function Deployment and
Failure Mode Error Analysis
• The importance of Quality Management
Systems
• Building and Sustaining Total Quality
Organisations

FEE STRUCTURE
The following fees schedule is applicable for candidates seeking new admission during the academic
year 2016-17

Application Fees (one time) : INR 1,500

Admission Fees (one time) : INR 15,000

Semester Fees (per semester) : INR 40,750

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SEMESTER-WISE PROGRAMME STRUCTURE
Participants need to take at least 13 courses including 7 Management core courses, 4 Quality core
courses and 2 electives, in addition to completing one Project. Core courses are compulsory for all
participants, while electives can be chosen based on individual learning preferences.

First Year First Semester Second Year First Semester

Financial and Management Accounting Total Quality Management
Managerial Economics Quality Management Systems
Quantitative Methods Statistical Quality Control
Managing People & Organisations Elective 1
First Year Second Semester Second Year Second Semester
Marketing Project
Financial Management Elective 2
Strategic Management & Business Policy
Operations Management

Pool of Electives
• Management Information Systems
• Supply Chain Management
• World Class Manufacturing
• Project Management
• Software Quality Management

HOW TO APPLY
Please note that in order to apply to a WILP programme, the candidate must be currently employed in
the relevant professional field.
Carefully read through the following steps to understand the application process:

1. Click here to go to the BITS Pilani Online Application Center. Create your login at the Application
Center by entering your unique Email ID and create a password of your choice.

Once your login has been created, you can anytime access the online Application Center using
your email ID and password.

2. Once you have logged in, you will see a screen showing 4 essential steps to be completed to
apply for the programme of your choice.

3. Begin by clicking on Step 1 - ‘Fill/ Edit and Submit Application Form’. This will enable you to
select the programme of your choice. After you have chosen your programme, you will be asked
to fill your details in an online form. You must fill all details and press ‘Submit’ button given at the
bottom of the form.

4. Take the next step by clicking on Step 2 - 'Download Application PDF Copy’.
This will download a pdf copy of the application form on your computer.

5. Now, click on Step 3 - 'Pay Application Fee’ to pay INR 1,500/- using Netbanking/ Debit Card/
Credit Card.

6. Take a printout of the downloaded Application Form and note down the Application Form Number
that appear on the top-right corner of the first page. This Application Form Number should be
referred in all future correspondence with BITS Pilani.

7. In the printout of the downloaded Application Form, you will notice on page no. 3 a section called

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 the Employer Consent Form. Complete the Employer Consent Form. This form needs to be signed and
stamped by your organisation’s HR or any other authorised signatory of the company.

8. Further on page no. 4 of the printed Application Form is a section called the Mentor Consent Form. The
Mentor Consent Form needs to be signed by the Mentor.

Who is a Mentor:
Candidates applying to Work Integrated Learning Programmes must choose a Mentor, who will monitor the
academic progress of the candidate, and act as an advisor & coach for successful completion of the
programme.

Candidates should ideally choose the immediate supervisor or another senior person from the same
organisation. In case a suitable mentor is not available in the same organisation, a candidate could
approach a senior person in another organisation who has the required qualifications. Wherever the
proposed Mentor is not from the same employing organization as that of the candidate, a supporting
document giving justification for the same should be provided by the candidate’s employer.

Candidates applying to B.Tech. programmes should choose a Mentor who is an employed professional
with B.E./ B.S./ B.Tech./ M.Sc./ A.M.I.E./ Integrated First Degree of BITS or equivalent.

Candidates applying to M.Tech., M.Sc., MBA, M.Phil programme should choose a Mentor who is an
employed professional with:
a. B.E. / M.Sc. / M.B.A. / M.C.A. / M.B.B.S. etc. and with a minimum of five
years of relevant work experience.
OR
b. M.E./ M.S./ M.Tech./ M.Phil./ M.D./ Higher Degree of BITS or equivalent.

9. Further on page no. 5 of the downloaded Application Form, is a Checklist of Enclosures/ Attachments.
a. Make photocopies of the documents mentioned in this Checklist.
b. Get these photocopies attested by your organisation’s HR, or a Gazetted Officer.

10. Finally, click on Step 4 - 'Upload & Submit All Required Documents’.
This will allow you to upload one-by-one the printed Application Form, Mentor Consent Form, Employer
Consent Form, and all mandatory supporting documents and complete the application process.
Acceptable file formats for uploading these documents are .DOC, .DOCX, .PDF, .ZIP and .JPEG.

11. Upon receipt of your Application Form and all other enclosures, the Admissions Cell will scrutinise them for
completeness, accuracy and eligibility.

12. Admission Cell will intimate selected candidates by email within two weeks of submission of application
with all supporting documents. The selection status can also be checked by logging in to the Online
Application Centre.completeness, accuracy and eligibility.

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CURRICULUM DETAILS
Management Core courses
• Financial and Management
Accounting
• Managerial Economics
• Quantitative Methods
• Managing People & Organisations
• Marketing
• Financial Management
• Strategic Management & Business
Policy
Area Core courses
• Total Quality Management
• Quality Management Systems
• Statistical Quality Control
• Operations Management
Elective courses
• Management Information Systems
• Supply Chain Management
• World Class Manufacturing
• Project Management
• Software Quality Management
Management core courses provide a basic foundation in
Management theory and practice. They are designed to give
participants a solid background across all business disciplines so
as to enable them to effectively interact with the different units of
an organisation. This is particularly important in the context of the
business environment today wherein increasing competition and
globalisation requires a manager to take quick and effective
decisions that require the ability to integrate knowledge across
business functions.
Area core courses provide the necessary base of knowledge in
the chosen area, i.e. Quality Management. In context of today's
dynamic business environment, it is imperative for organisations
to bring a larger focus on quality in order to build a sustainable
competitive advantage. These set of courses equip the quality
manager with the core set of knowledge, toolsets and skills that
are essential to enhance the quality management systems and
control processes to achieve this goal.
Electives provide specialised knowledge relating to sub-areas and
specialisations within the chosen area. These set of electives give
expert level insights that are critical for the success of a quality
management professional. The MIS course provides a strong
foundation in Information Systems Management, which is critical for
success in today's dynamic business environment. World Class
Manufacturing course highlights the need for integrating quality into
the manufacturing process with a view towards achieving and possibly
even setting world class benchmarks. The Supply Chain Management
course not only provides insights into the critical elements of the
supply chain but also illustrates through case studies how quality
management is critical for success in the operations area. Thus each
of the courses in this group of courses allows the participant to master
a specialised body of knowledge that is relevant for the quality
management professional.
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