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Bibliography:

1. Carnegie, Dale: How To Win Friends And Influence People, 1964 version (Revised Edition):
https://www.yourcoach.be/blog/wp-content/uploads/2014/02/Dale-Carnegie-How-to-win-friends-
and-influence-people.pdf
2. Johnson, Roy; Eaton, John: Influencing People, 2002, pag.9-10;
3. Slavik, Jerome, Seven Elements Of Effective Negotiations, Adapted from Getting To Yes–
Negotiating Agreements Without Giving In, R.Fisher and W.Ury,pag.2

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