1/4/2019 Difference Between Quality Assurance and Quality Control (with Comparison Chart) - Key Differences

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Di erence Between Quality Assurance and

Quality Control
August 19, 2015 By Surbhi S — 2 Comments

The major elements of the quality management, are quality assurance and quality
control. Quality Assurance, assures that the right production process is
performed in the right manner. Quality Control, on the other hand, ensures that
the product will match the requisite standard. While the former stresses on
preventing from defects, the latter concentrates on identifying the defects.

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At present quality, is king, it is one of the major concern of every customer, it is

decided by the customer and is implemented to the product or service in the
designing phase. In this regard quality management is a system which ensures that
the quality in the process, product or services provided are according to the
standard.

Every organisation works for continual improvement in the customer satisfaction,

which can be done with the help of increasing the quality. We all have a little bit of
confusion regarding the differences between quality assurance and quality control.
So remove your ambiguities, with the below-given differences.

Content: Quality Assurance Vs Quality Control

1. Comparison Chart
2. Definition
3. Key Differences
4. Conclusion

Comparison Chart

BASIS FOR QUALITY

QUALITY ASSURANCE
COMPARISON CONTROL

Meaning Quality Assurance is the process Quality Control is a

which guarantees that the preferred technique which
level of quality s fulfilled in the ensures that the
product or service at each phase of product quality is, as
the process. per the set standards.

Approach Proactive Reactive

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1/4/2019 Difference Between Quality Assurance and Quality Control (with Comparison Chart) - Key Differences

BASIS FOR QUALITY

QUALITY ASSURANCE
COMPARISON CONTROL

Focus on Process Product

Concept Protection from defects Finding out the defects

System Prevention based system Correction based

system

Activity Verification Validation

Function Staff Function Line Function

Creation of Designing stage Control stage

quality

Emphasis Customer Standard

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De nition of Quality Assurance

A set of well-organized activities that are implemented in the organisation’s quality
management system, to ensure that the product or service will match the quality
standards is known as Quality Assurance. It is a planned process that identifies the
product or service at the time of its development that whether they can meet the set
requirements. Here the objective is to find out the cause of non-conformance and
take remedial steps to eliminate it, so as to increase the quality level and also
assure one.

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1/4/2019 Difference Between Quality Assurance and Quality Control (with Comparison Chart) - Key Differences

Quality Assurance is not only a process but a complete system that gives adequate
confidence, that the product or service is upto the mark.

Many transnational companies have a department, which is specifically dedicated

to quality assurance. It increases customer satisfaction along with improving the
reputation of the company. Moreover, it helps the entity to gain a competing
position in the market. It is considered as a preventive tool which prevents poor
quality in product and services before it is given a final shape. It saves the time and
cost of the organisation.

De nition of Quality Control

A set of planned operational techniques and procedures, which are required to
meet the quality criteria of a product is known as Quality Control. The process
helps in detecting the flaws in the product and removing them so that the product
will adhere the quality standards defined by the organisation. In quality control,
there is a need to discover controls for an activity, in terms of process, work in
progress stage inspection, performance recording for feedback.

In this process, all the factors which are employed in the development of the
product are taken into consideration for review. Once the product is completed, it
has to go through from the testing, to disclose the deficiency in the product. After
testing, the anomalies in the product is recorded and reported to the management
who decides whether to accept or reject the product.

First of all, the entity should set the quality standards. After that, it should plan the
corrective actions which are to be undertaken to ensure the quality in the product.
Then the facts are collected and reported to the management of the company which
takes remedial actions for improving the quality of the product.

Key Di erences Between Quality Assurance and

Quality Control
The following are the major differences between quality assurance and
quality control.

1. The set of activities which takes into confidence that the quality of the
process by which the product is developed is up to the mark is known
as Quality Assurance. The set of procedures which guarantees the
fitness of the product is known as Quality Control.
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1/4/2019 Difference Between Quality Assurance and Quality Control (with Comparison Chart) - Key Differences

2. Quality Assurance is pro-active which is just opposite of the Quality

Control because quality assurance takes place at the time of
development of the product, but the quality control takes place after
the final product is produced.

3. quality assurance lays emphasis on the customer, however, quality

control lays emphasis on standards.

4. Quality Assurance keeps focusing on process, whereas the product is

the main focus of Quality control.

5. Quality Assurance protects the product from defects while Quality

Control detects and sort out the defects in the product.

6. In quality assurance, quality is created during the designing phase. On

the contrary, in quality control, quality is created at the control stage.

7. Quality Assurance is a staff function, which is not in the case of Quality

Control.

8. Quality Assurance is a preventive action, but Quality Control is a

corrective measure.

Conclusion
Every entity wants to gain maximum customer satisfaction. Nowadays people are
becoming quality sensitive, and that is why they do not want to compromise with
the product which is inferior regarding quality. Quality Assurance and Quality
Control are the two tools which help to provide quality products to the users.

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