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O N UN1VERS
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COURSE OUTLINE
SUMMER QUARTER 2011

I
ORGANIZATIONAL COMMUNICATIONS

if EM 13A PROG RA
1
f:

Chapter . Final Exam Chapter Heading

No. No. Q. No.

I. . 1 •'• : 1 Introduction to Communication

1 2 "• "The Environment: Business Organizations and • i

»
Channels
3. 3 • * • • •

The Communicator: Objectives and Credibility

4. 4..- •; 4
The Audience: Motivation
•5.. 5. '.4 5 The Message: Structure :

6. 6 • 6 " The Response: Feedback

7. 1 1 7 Nonverbal Communication .
8. V
12 ' 8 Structuring a Presentation. .
9. .'13 9 •Visual Aids
:10. 14 10 -Holding Meetings and Answering Questions •
•11. 15 Job^SearchCommunication - -.*.'.
i

i • '
Recommended Text Book: :
•

* • * •
* . -* ' • -
* * * *

. . Business Communications: Strategy and Skill; 7 lh

Edition
\ by Mary Munter: Prentice-Hall International
1
- ~ z = z = i ,, ••. i , ., •• , •• , .. . -zes. • • rr . „—i^.asa=s-L'- • . .-i

;• / ' a DISTRIBUTION OF MARKS

i V ' Internal Sessional Evaluation External Eval. 4 *

* *
•

'Assignment a/ ' Quizzes Class Parti. Mkl-Term • Total ' Terminal Final
Project '. . * Attendance - Test '• Sessional •Exam ' Evaluation
•
*
• * • * • r
10 i 5 GO \ 50 . ; too \

W 1

. Final Examination Question Paper >Requrretl: 7 Review Questions ouf cf 11

 TON UN SBTY
COURSE OUTLINE
FALL QUARTER 2011

Sr. Chapter Final Exam Chapter Headinq

No. No. Q. No. t
*

1. 1 1 Introduction to Communication
2. 2 2 The Environment: Business Organizations and
Channels
3. 3 3 The Communicator: Objectives and Credibility
4. 4 •' 4 The Audience: Motivation
5. 5 . 5 The Message:. Structure
6. 6 6 The Response: Feedback
7. 11 7 Nonverbal Communication
8. 12 8 Structuring a Presentation
9. 13 9 Visual Aids
10. 14 . 10 Holding Meetings and Answering Questions
11. 15 11 Job-Search Communication

Recommended Text Book:

Business Communications: Strategy and Skill; 7 Edition

by Mary Munter: Prentice-Hall international

J • i DISTRIBUTION OF MARKS

„ Internal Sessional Evaluation External Eva).

*

Assignments/ Quizzes Class Parti. Mid-Term Total j Terminal • final

Project Attendance Test Sessional Exam Evaluation

10 •' i 1 5 25 . 50 50 100
—i

Final Examination Question Paper . Required: 7 Review Questions out of 11

 r *lnti
h UniUfffily

SSTON TEEMINAI
UNIVERSITY EXAMINATION
Islamabad — K o h a t - P e s h a w a r - L a h o r e
^^s-nz-z^* Student Name: R e g . N©:_

Course Code:
Course Title: Organizational Communics
Program: Executive MBA/MBA (Eve IB
)
Quarter: Summer 2011
Tliis is a three-hour examination and consists of review questions only.
You may attempt not more than seven review questions.

Q.1 a) Define communication and explain its main points.

b) Write a note on (he Psychological Barriers to Communication.

Write notes on any THREE of the following;

a. Formal Organization Structure
b. Informal Goals
c. International Communication
d. Nondiscriminatory Communication
e. Directional Flow

Q.3 a) Write a note on the four styles of communication.

b) What is meant by Credibility? What factors affect Credibility? Explain.

QA Write a note on the Four C's Model of Personality Traits.

Q.5 What are the guidelines for effective thinking? Explain.

Q.6 Describethe SARAS Method of speed reading.

Q.7 Discuss the Elements of Nonverbal Communication.

Q.8 Explain in detail the three guidelines for structuring a presentation.

Q.9 Write a note on the Classification of Visual Aids.

Q.'IO Explain the Task Functions and the Process Functions performed by the chair of a meeting.

Q.l 1 What is Self Analysis? Describe its various components.

 1 T V . •' . • ." • " - TERMINAL
. . . EXAMINATION
:
& „ . • Mlawab&d - K o h a i - P«s!»aw«r- L a h o r e .- -
**** Student Name: •. : R«g, No:

•: Course Code: MG 442

Course. Title: •. Organizational Comtnunication
. 1 * ; Program: Executive MBA7 MBA (Evening)
• Quarter: . •• Winter 2011

iThis is a t h r e e - h o u r ex&ininaiion a»d consists of a-^viw questions ouly«

j Y o u m a y a t t c m p t n o t m o r e than seven review questions**

:Q.l a) Dfefine communication and explain its main points.

!
. b) Write a note on the Psychological Barriers to Coronumicalion.

:
•jQ.2 Write notes on any THREE of the following: v • ' ' *
1
| . Formal Organization Structure *.
ii. International Communication
iit. Nondiscriminatory Communication .
vv. Directional Flow . .-. -•
v. Channels of Communication

. i Q.3 What is.meant by Credibility? What factors affect Credibility'/ Explain.

1
* • • •
1 ' J i

" Q.4 Describe the Four C's Model of Personality Traits.

* * . --

' "-\ Q.5 What are the guidelines for effective structuring? Explain. /
• 7 K - # ;>*
• * * * • * t •

Q.6 Do you think feedback skills are important in communication? Describe the factors involved in
• . * (i) Giving Feedback (ii) Receiving Feedback. • • • " .

:
Q.7 Discuss the Elements of Nonverbal Communication.
•

' I: Q.8. Write short notes on the following:

a| • i. Manuscript Speech
/ -r Impromptu Speaking.
"" iii. Team Presentations -

:
*. Q.9 Write a note on the Classification of Visual Aids/.- • • • ; ;

| Q.10 Explain the task functions and process functions of the chair of a meeting.
!
- • - • . • *

. Q.l ] Write a one-page Resume of your own in accordance with the guidelines for writing an effectiv
resume. .

• f

r •

I-
*1
•
.1
 SAMINAITON
%&ws^' Stodent Name: *****
Keg. *

..Course Code: MG4439 ' " ;.. •

Coarse Title: /Organisational CoimramaiicaMon • • • *

Program: ' Executive MBA / MBA- (Even5ng)

Spring 2011" ''

This is a thrcfe-hour examination a n d consists of review questions only-

:
- You may a t t e m p t not m o r e fhm seven review questions^
s

- . * . . - • - • • • -

. Q . I a)" Define communication and explain itsmain points.- :

b) Write a note on the Physical and Semantic Barriers to Communication.

Q.2 • .Write notes on any THREE of the following:

a. informal Organization Structure
•; . b. Formal Goals
c. . International Communication
, d. Nondiscriminatory Communication •
"•' e. Channels of Communication

Q.3 What is meant by Credibility? What factors affect. Credibility? Explain.

* i 1 „ •
* * M * • T *

••, Q.4 Describe briefly the various .techniques that may be used tomotivate the audience,

Q.S What are the guidelines for effective thinking? Explain.

(j.6 Explain the.guidelines for effective listening.
- :

Q.7 Discuss the Elements of Nonverbal Communication. •

v Q.8 •Explain the three guidelines for structuring a presentation, particularly describing how you may
d make your main ideas stand out. - ;.

Q.9 Write a note on the Classification of Visual Aids.

Q:i0 Write short notes on the following;

• i. Panel Discussions
H. Media Interviews
i •
Q.ll
1-
Write a oue-p'age Resttme of your own in accordatice with the guidelines for writing an' effective •'
resume. •

i
 UNAL
EXAMINATION
Islamabad - Kafaat - Peshawar - L a h o r e
•

Statkmt Name: K. No*

if
Course Code: MG4439 •
Course Title: Organizational Communication
•• *

Program:. Executive MBA / MBA (Evening)

Quarter: .. • mm 2010. •
This is a t h r e e - h o u r cxaminaiaom and consists of review questions only.
You may attempt-hot m o r e than seven; review questions.-.
TI *. # « •
i ' . - . •

Q.l a) Define communication and explain its main points...

b) Write a note on the Theories of Communication. .

• Q4 Write notes on any THREE of the following:

a. Informal Organization Structure
b. Electronic Communication
c. International Communication
d. Nondiscriminatory Communication
e. Directional Flow

Q.3 . What is meant by Credibility? What factors affect Credibility? Explain.

Q.4 Explain Maslow's Theory and Herzberg's Research and show how these may be used to motivate
r i your audience. ' *"•..•:
!
• .-> ' * ' 4

Q..5 What are the guidelines for effective thinking? Explain*.. . •

Q.6 ' Write a note on the SARAS Method of speed reading. * •.

Q.7 Discuss the Elements of Nonverbal Communication.- .

Q.8 What are the guidelines for structuring a presentation? Explain.

Q;9 Write a note on die Classification of Visual Aids.

Q.10 Explain the task functions and process functions of the chair of a meeting.
• *

Q.Yl Write a one-page Resume of your own in accordance with the guidelines for writing an effective
resume. •-, . ''
 • 10 TERMINA1
(J

. '.UNIVEIISITY •.
t" - ' Islamabad . Lahore Peshawar —' FilisaSab;^

Course Code M G 4439

• C o w s e Title; Organizational Communication
.1 Programs •* Executive MBA/MBA (Evening)
:
Summer-2010

1
This is a t h r e e - h o u r examination and consists of review question*; only.
I I
You may a t t e m p t not more t h a n seven review questions,
•

* .1 . Q.l a) Define communication and explain its main points.

b) Explain the six reasons for the importance of communication in organizations.'.
• * • W

* 4 m m

Q.2 Write notes on any THREE of the following:

a / Informal Organization Structure
• b . Formal Goals
c . International Communication
< cj. Nondiscriminatory Communication
e. Communication Channels .

Q.3 What is meant by Credibility? What factors affect Credibility? Explain.

*. U ' " i
. » • .

Q.4 . W r i t e a note on the Audience Inventory. -.

• • *

Q.5 What are the guidelines for effective structuring? Explain.

• - - •

Q.6 Write.as note on the SARAS Method of speed reading.

** * •** *
M * ' *"* I *
mm
I • • fc i. •

Q.7 X>iscuss the Elements of Nonverbal Communication. .'! • 1 *

Q.8 Explain the three steps' involved i n making your main ideas stand out. .
* * ,

Q.9
*
. Write a note on the Classification of Visual Aids.
• .

•* ^_ " .i•
w -" * - ,
Q.10 Write a note on any ONE of the following:' '
*L-,Question-and-Ans\ver Sessions
1
ii. Media Interviews . ... . '•

Q.l 1 Write a one-page Resume of your own "in'accordance with the guidelines for writing an. effective
I
resume. .

.1

1
1•

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