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ONLINE DOCUMENT

System Conversation Guide

To find a prompt
1 On the Tools menu, click "Find."
2 In the "Find what" box, type the first few letters of the
prompt text, prompt number, or phrase that contains
the prompt. Press ENTER.
3 To find the next occurrence, press CTRL+G.

1
© 2000 Active Voice Corporation.
All rights reserved.
First edition 2000.

Active Voice, EasyMade, and Repartee are trademarks of Active Voice Corporation.

Protected by one or more of the following United States patents: 5,070,526; 5,434,906; 5,488,650; 5,533,102; 5,568,540;
5,581,604; 5,625,676; 5,651,054; 5,940,488; 6,041,114.

Active Voice Corporation


Seattle, Washington
U.S.A.

www.activevoice.com
Contents

Table • 1: Prompts by text .................................................................5

Table • 2: Prompts and phrase names by prompt number ...............93

Table • 3: Prompts by phrase name................................................181

Table • 4: Hotel staff prompts ........................................................265

Table • 5: Guest conversation prompts ..........................................269

Table • 6: Unnumbered prompts ....................................................277

CONTENTS 3
4 SYSTEM CONVERSATION GUIDE
T A B L E • 1

Prompts by text

TABLE 1: PROMPTS BY TEXT 5


Table 1: Prompts by text

This table provides a list of system prompts. This table is sorted alphabetically by
For Hotel Guest Directory and Hotel Guest prompt text and includes:
prompts, see Tables 4 and 5.
• The prompt text
• The complete prompt number
• The phrase or phrases that use the
prompt

Prompts by text Prompt Phrases containing prompt


...a large sound file that must be EM056 PH_Eml_EmailAudioBody
converted.
...a sound file that is too large to EM058 PH_Eml_EmailAudioBody
convert.
...a very large sound file that must be EM057 PH_Eml_EmailAudioBody
converted.
...about... EM065 PH_Eml_About
...an unknown source. EM044 PH_Eml_UnknownSource
...and due... EM199 SUBPH_DueSpan
...and firmware version... SY083 PH_SysMgr_FirmwareVersion
...and is... EM030 PH_Eml_EmailBodySize
...and left a message. SL004 (Not used in current version.)
...and no e-mail items to fax. EM236 (Not used in current version.)
...and no new appointments to accept. EM139 PH_AEml_ApptCount
...and no new tasks to accept. EM242 PH_AEml_IncompleteTaskCount
...and one e-mail item to fax. EM237 PH_FaxCk_YouHaveFaxes
...and one new appointment to accept. EM138 PH_AEml_ApptCount
...and one new task to accept. EM177 PH_AEml_IncompleteTaskCount
...and the maximum number of SY039 PH_SysMgr_DoesNotHaveMailbox
mailboxes you may add has been
reached.
...appointments for today. EM134 PH_AEml_ApptCount

6 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
...appointments for... EM137 PH_AEml_ApptCount
...arrived... FM068 PH_FaxCk_ArrivedAt
...assigned a task due... EM184 PH_AEml_TaskHeader
...assigned an urgent task due... EM185 PH_AEml_TaskHeader
...attachments. EM025 PH_AEml_EmailHeader
...blind copied you a fax. EM095 PH_AEml_FaxHeader
...blind copied you a voice message. EM082 PH_AEml_VoiceHeader
...blind copied you an urgent fax. EM096 PH_AEml_FaxHeader
...blind copied you an urgent voice EM083 PH_AEml_VoiceHeader
message.
...but left no reply. SL005 PH_Chk_ButLeftNoReply
...but, all fax ports were busy. FM056 PH_FaxCk_CallerCouldntHold
...by... SL113 PH_Chk_By
...completed tasks for today. EM170 PH_AEml_AllTaskCount
...completed tasks for... EM176 PH_AEml_AllTaskCount
...copied you a fax. EM093 PH_AEml_FaxHeader
...copied you a medium-length EM114 PH_AEml_EmailHeader
message.
...copied you a short message. EM112 PH_AEml_EmailHeader
...copied you a voice message. EM080 PH_AEml_VoiceHeader
...copied you an urgent fax. EM094 PH_AEml_FaxHeader
...copied you an urgent voice message. EM081 PH_AEml_VoiceHeader
...copied you an urgent, medium- EM115 PH_AEml_EmailHeader
length message.
...copied you an urgent, short message. EM113 PH_AEml_EmailHeader
...did not answer the page MB027 PH_Box_DidNotAnswerPage
...does not have a mailbox. SY038 PH_SysMgr_DoesNotHaveMailbox

TABLE 1: PROMPTS BY TEXT 7


Prompts by text Prompt Phrases containing prompt
...e-mail items to fax. EM238 PH_FaxCk_YouHaveFaxes
...e-mail subsystem... EM002 (Not used in current version.)
...enter... FX018 PH_Fax_ForNameEnterNumber
...faxes... FM072 PH_FaxCk_ConfirmDelivery
...finishing editing, star. SL135 PH_Sub_EditMsgMenuMenu
...for groups and remote sites. NT026 PH_Leave_AskForExtOr
PH_Net_Lv_AskForExtOrGrpOrNode
...for remote sites. NT033 PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
...for... FX017 PH_Fax_ForNameEnterNumber
...from... EM027 (Not used in current version.)
...from... SL042 PH_Chk_RecordedAt
PH_Chk_From
PH_FaxCk_ArrivedAt
...got all your messages and left a SL058 PH_Chk_MsgGotAll
message. PH_Chk_GotAndLeft
...got all your messages and left an SL059 PH_Chk_MsgGotAll
urgent message. PH_Chk_GotAndLeft
...got all your messages and left... SL057 PH_Chk_MsgGotAll
...got the message you sent... SL060 PH_Chk_PerMessageReceipt
...got your last message to... SL062 PH_Chk_GotYourMessageTo
...got your last message. SL061 (Not used in current version.)
...got your last message... SL003 PH_Chk_Receipt
...has an urgent message for you. SL069 PH_Chk_MsgHas
...has been paged MB030 PH_Box_HasBeenPaged
...has been returned because... NT008 (Not used in current version.)

8 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
...has not heard this message. SL063 PH_Leave_PersonHasNotHeardMsg
...has requested a task due... EM191 PH_AEml_TaskHeader
...has requested an appointment... EM151 PH_AEml_ApptHeader
...has requested an urgent EM152 PH_AEml_ApptHeader
appointment...
...has requested an urgent task due... EM192 PH_AEml_TaskHeader
...has the following members... GR015 PH_Group_HasTheFollowingMembers
...has transferred your call to... VC011 PH_Box_RoutedByClient
...has... SL052 PH_Chk_MsgHas
...hasn't heard your last message but SL065 PH_Chk_MsgHasntGot
left a message. PH_Chk_HasntGotButLeft
...hasn't heard your last message but SL066 PH_Chk_MsgHasntGot
left an urgent message. PH_Chk_HasntGotButLeft
...hasn't heard your last message but SL064 PH_Chk_MsgHasntGot
left...
...hasn't heard your last message yet. SL007 PH_Leave_HasntHeardLast
...hours. SY015 PH_SysMgr_FreeTime
...in your message box. SL122 PH_Chk_InYourMessageBox
...including one fax. FM015 PH_FaxCk_IncludingFaxes
...including... FM014 PH_FaxCk_IncludingFaxes
...incomplete tasks for... EM175 PH_AEml_IncompleteTaskCount
...incomplete tasks. EM169 PH_AEml_IncompleteTaskCount
...incomplete. EM234 (Not used in current version.)
...is not available at this time. FX010 PH_Fax_NumberIsNotAvailable
...is not available right now. MB003 PH_Box_IsGone
PH_Box_NameIsGone
...is not valid. SC003 PH_Spr_InvalidExtension

TABLE 1: PROMPTS BY TEXT 9


Prompts by text Prompt Phrases containing prompt
...is not valid. Please re-enter the letter EM011 PH_Eml_LetterError
now
...is now available to take your call. VC016 PH_Box_ClientNowAvail
...is on the phone now. MB005 PH_Box_IsGone
PH_Box_NameIsGone
PH_Hold_NameStillBusy
...is out today. MB004 PH_Box_IsGone
...is still on the phone... HD003 PH_Hold_NameStillBusy
...kilobyte. EM031 PH_Eml_EmailBodySize
...kilobytes. EM032 PH_Eml_EmailBodySize
...left a fax. EM091 PH_AEml_FaxHeader
...left a long message. EM108 PH_AEml_EmailHeader
...left a medium-length message. EM106 PH_AEml_EmailHeader
...left a message. SL006 PH_Chk_MsgLeft
...left a short message. EM104 PH_AEml_EmailHeader
...left a very long message. EM110 PH_AEml_EmailHeader
...left a voice message. EM078 PH_AEml_VoiceHeader
...left an urgent fax. EM092 PH_AEml_FaxHeader
...left an urgent message for you. SL070 PH_Chk_MsgLeft
...left an urgent voice message. EM079 PH_AEml_VoiceHeader
...left an urgent, long message. EM109 PH_AEml_EmailHeader
...left an urgent, medium-length EM107 PH_AEml_EmailHeader
message.
...left an urgent, short message. EM105 PH_AEml_EmailHeader
...left an urgent, very long message. EM111 PH_AEml_EmailHeader
...left... SL047 PH_Chk_LeftX
PH_Chk_MsgLeft

10 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
...megabyte. EM033 PH_Eml_EmailBodySize
...megabytes. EM034 PH_Eml_EmailBodySize
...message to you now. EM050 PH_Eml_FaxingMsgsToYou
...messages to review. EM069 PH_AEml_OldInboxCount
...messages to you now. EM051 PH_Eml_FaxingMsgsToYou
...minute. SY067 PH_SysMgr_FreeTime
...minutes. SY016 PH_SysMgr_FreeTime
...must be specified by extension. NT025 PH_Net_Lv_AMIS_ExtNeededAtNode
...new appointments to accept. EM140 PH_AEml_ApptCount
...new e-mail messages. EM100 PH_AEml_NewInboxCount
...new fax messages. EM087 PH_AEml_NewInboxCount
...new faxes... FM071 PH_FaxCk_YouHaveVoicelessFaxes
...new messages. EM068 PH_AEml_NewInboxCount
...new tasks to accept. EM178 PH_AEml_IncompleteTaskCount
...new voice messages. EM074 PH_AEml_NewInboxCount
...not recorded. SY044 PH_SysMgr_TheCurrentGreetingIs
...not specified. SY009 PH_SysMgr_OperatorBoxIs
...old e-mail messages to review. EM102 PH_AEml_OldInboxCount
...old fax massages to review. EM089 PH_AEml_OldInboxCount
...old voice messages to review. EM076 PH_AEml_OldInboxCount
...on... SY051 PH_SysMgr_OnDays
...one new e-mail message. EM101 PH_AEml_NewInboxCount
...one new fax message. EM088 PH_AEml_NewInboxCount
...one new voice message. EM075 PH_AEml_NewInboxCount
...one old e-mail message to review. EM103 PH_AEml_OldInboxCount
...one old fax message to review. EM090 PH_AEml_OldInboxCount

TABLE 1: PROMPTS BY TEXT 11


Prompts by text Prompt Phrases containing prompt
...one old voice message to review. EM077 PH_AEml_OldInboxCount
...or to try another extension, enter FB018 PH_Fax_YouAreInLine
pound.
...people have not heard this message. SR025 PH_Leave_NumberHaveNotHeard
...Q... SY080 PH_SysMgr_QNumber
...received... SL067 PH_Chk_ReceivedAt
...requested... FM062 (Not used in current version.)
...scheduled an appointment... EM146 PH_AEml_ApptHeader
...scheduled an urgent appointment... EM147 PH_AEml_ApptHeader
...send message, star. SL136 PH_Sub_MsgHandlingMenu
PH_Sub_MsgHandlingRedirectMenu
...sent a note for... EM156 PH_AEml_NoteHeader
...sent an urgent note for... EM157 PH_AEml_NoteHeader
...sent... SR023 PH_Chk_SentAt
...system manager options, 0. SY072 PH_SM_Opt_NewMessages
PH_SM_Opt_HearReceipts
PH_SM_Opt_NoNewHearReceipts
PH_SM_Opt_LeaveMessages
PH_SM_Opt_NoNewLeaveMessages
PH_SM_Opt_ToCheckNewMessages
...titled... EM023 PH_Eml_EmailBodyIntro
...today. EM245 (Not used in current version.)
...today's... EM246 (Not used in current version.)
...transmitted... NT038 PH_Chk_RecordedAt
...until... EM213 SUBPH_TimeSpan

12 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
...urgent messages. SL073 PH_Chk_YouHaveUrgent
PH_Chk_YouStillHaveUrgent
PH_Chk_MsgHasntGot
PH_Chk_MsgHas
PH_Chk_MsgGotAll
PH_Chk_MsgLeft
...using driver version... SY082 PH_SysMgr_DriverVersion
...voice mail ports are active... SY081 PH_SysMgr_PortsActive
...was fowarded to the e-mail system. EM063 PH_Eml_FwdToEmailReceipt
...was transmitted. NT021 PH_Chk_NetReceipt
...was transmitted... SR035 (Not used in current version.)
...will be sent immediately. SR036 PH_Spdl_SentImmediately
...will be sent... SR021 PH_Spdl_WillBeSent
...with one attachment. EM026 PH_AEml_EmailHeader
...with... EM024 PH_AEml_EmailHeader
...without voice annotation. FM016 PH_FaxCk_YouHaveVoicelessFaxes
...would like to transfer you to... VC013 PH_Box_RoutedByClient
<1 millisecond of silence> GL021 PH_Leave_Beep
PH_Fax_AnnotateFollowup
PH_SysMgr_WillRecordItNowBeep
<1 second of silence> GL002 PH_Dir_GroupName
PH_Dir_EndOfGroup
PH_Dir_ToStartHearAgain
<2 seconds of silence> FX015 (Not used in current version.)
<3 seconds of silence> GL003 PH_Dir_EndPause
PH_Fax_ShortHoldPhrase
<5 seconds of silence> EM017 PH_Eml_PWEntrySilence
<5 seconds of silence> Okay, I'll fax the FX029 PH_Fax_RequestDoc
documents you've selected.

TABLE 1: PROMPTS BY TEXT 13


Prompts by text Prompt Phrases containing prompt
<Half second of silence> GL023 PH_Chk_ReviewDelay
<Half-second of silence> GL001 PH_FaxCk_NoDeliveryOffer
PH_SysMgr_ReadNumber
<Hold music 0> HD023 PH_Hold_HoldMusic
<Hold music 1> HD024 PH_Hold_HoldMusic
<Hold music 2> HD025 PH_Hold_HoldMusic
<Hold music 3> HD026 PH_Hold_HoldMusic
<Hold music 4> HD027 PH_Hold_HoldMusic
<Hold music 5> HD028 PH_Hold_HoldMusic
<Hold music 6> HD029 PH_Hold_HoldMusic
<Hold music 7> HD030 PH_Hold_HoldMusic
<Hold music 8> HD031 PH_Hold_HoldMusic
<Hold music 9> HD032 PH_Hold_HoldMusic
<interrupt tone> VC010 PH_Box_ClientNowAvail
PH_Box_InterruptTone
<Pause> NM116 SUBPH_NumberString
<Tone> (for transfer and record GL022 PH_Xfer_Announce
announce)
…has been paged MB030 PH_Box_HasBeenPaged
0 (Leading) NM113 SUBPH_NumberLeading
0 (Trailing) NM114 SUBPH_NumberTrailing
1 (Leading) NM101 SUBPH_NumberLeading
1 (Trailing) NM001 SUBPH_NumberTrailing
1 new message. SL078 SUBPH_1-10NewMessages
1 urgent. SL088 PH_Chk_XUrgent
10 (Leading) NM110 SUBPH_NumberLeading
10 (Trailing) NM010 SUBPH_NumberTrailing

14 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
10 new messages. SL087 SUBPH_1-10NewMessages
100 (Leading) NM100 PH_Eml_EmailBodySize
11 (Leading) NM111 SUBPH_NumberLeading
11 (Trailing) NM011 SUBPH_NumberTrailing
12 (Leading) NM112 SUBPH_NumberLeading
12 (Trailing) NM012 SUBPH_NumberTrailing
13 (Trailing) NM013 SUBPH_NumberTrailing
14 (Trailing) NM014 SUBPH_NumberTrailing
15 (Trailing) NM015 SUBPH_NumberTrailing
16 (Trailing) NM016 SUBPH_NumberTrailing
17 (Trailing) NM017 SUBPH_NumberTrailing
18 (Trailing) NM018 SUBPH_NumberTrailing
19 (Trailing) NM019 SUBPH_NumberTrailing
2 (Leading) NM102 SUBPH_NumberLeading
2 (Trailing) NM002 SUBPH_NumberTrailing
2 new messages. SL079 SUBPH_1-10NewMessages
2 urgent. SL089 PH_Chk_XUrgent
20 (Trailing) NM020 SUBPH_NumberTrailing
21 (Trailing) NM021 SUBPH_NumberTrailing
22 (Trailing) NM022 SUBPH_NumberTrailing
23 (Trailing) NM023 SUBPH_NumberTrailing
24 (Trailing) NM024 SUBPH_NumberTrailing
25 (Trailing) NM025 SUBPH_NumberTrailing
26 (Trailing) NM026 SUBPH_NumberTrailing
27 (Trailing) NM027 SUBPH_NumberTrailing
28 (Trailing) NM028 SUBPH_NumberTrailing

TABLE 1: PROMPTS BY TEXT 15


Prompts by text Prompt Phrases containing prompt
29 (Trailing) NM029 SUBPH_NumberTrailing
3 (Leading) NM103 SUBPH_NumberLeading
3 (Trailing) NM003 SUBPH_NumberTrailing
3 new messages. SL080 SUBPH_1-10NewMessages
3 urgent. SL090 PH_Chk_XUrgent
30 (Trailing) NM030 SUBPH_NumberTrailing
31 (Trailing) NM031 SUBPH_NumberTrailing
32 (Trailing) NM032 SUBPH_NumberTrailing
33 (Trailing) NM033 SUBPH_NumberTrailing
34 (Trailing) NM034 SUBPH_NumberTrailing
35 (Trailing) NM035 SUBPH_NumberTrailing
36 (Trailing) NM036 SUBPH_NumberTrailing
37 (Trailing) NM037 SUBPH_NumberTrailing
38 (Trailing) NM038 SUBPH_NumberTrailing
39 (Trailing) NM039 SUBPH_NumberTrailing
4 (Leading) NM104 SUBPH_NumberLeading
4 (Trailing) NM004 SUBPH_NumberTrailing
4 new messages. SL081 SUBPH_1-10NewMessages
4 urgent. SL091 PH_Chk_XUrgent
40 (Trailing) NM040 SUBPH_NumberTrailing
41 (Trailing) NM041 SUBPH_NumberTrailing
42 (Trailing) NM042 SUBPH_NumberTrailing
43 (Trailing) NM043 SUBPH_NumberTrailing
SUBPH_NumberString2
44 (Trailing) NM044 SUBPH_NumberTrailing
45 (Trailing) NM045 SUBPH_NumberTrailing

16 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
46 (Trailing) NM046 SUBPH_NumberTrailing
47 (Trailing) NM047 SUBPH_NumberTrailing
48 (Trailing) NM048 SUBPH_NumberTrailing
49 (Trailing) NM049 SUBPH_NumberTrailing
5 (Leading) NM105 SUBPH_NumberLeading
5 (Trailing) NM005 SUBPH_NumberTrailing
5 new messages. SL082 SUBPH_1-10NewMessages
5 urgent. SL092 PH_Chk_XUrgent
50 (Trailing) NM050 SUBPH_NumberTrailing
51 (Trailing) NM051 SUBPH_NumberTrailing
52 (Trailing) NM052 SUBPH_NumberTrailing
53 (Trailing) NM053 SUBPH_NumberTrailing
54 (Trailing) NM054 SUBPH_NumberTrailing
55 (Trailing) NM055 SUBPH_NumberTrailing
56 (Trailing) NM056 SUBPH_NumberTrailing
57 (Trailing) NM057 SUBPH_NumberTrailing
58 (Trailing) NM058 SUBPH_NumberTrailing
59 (Trailing) NM059 SUBPH_NumberTrailing
6 (Leading) NM106 SUBPH_NumberLeading
6 (Trailing) NM006 SUBPH_NumberTrailing
6 new messages. SL083 SUBPH_1-10NewMessages
60 (Trailing) NM060 SUBPH_NumberTrailing
61 (Trailing) NM061 SUBPH_NumberTrailing
62 (Trailing) NM062 SUBPH_NumberTrailing
63 (Trailing) NM063 SUBPH_NumberTrailing
64 (Trailing) NM064 SUBPH_NumberTrailing

TABLE 1: PROMPTS BY TEXT 17


Prompts by text Prompt Phrases containing prompt
65 (Trailing) NM065 SUBPH_NumberTrailing
66 (Trailing) NM066 SUBPH_NumberTrailing
67 (Trailing) NM067 SUBPH_NumberTrailing
68 (Trailing) NM068 SUBPH_NumberTrailing
69 (Trailing) NM069 SUBPH_NumberTrailing
7 (Leading) NM107 SUBPH_NumberLeading
7 (Trailing) NM007 SUBPH_NumberTrailing
7 new messages. SL084 SUBPH_1-10NewMessages
70 (Trailing) NM070 SUBPH_NumberTrailing
71 (Trailing) NM071 SUBPH_NumberTrailing
72 (Trailing) NM072 SUBPH_NumberTrailing
73 (Trailing) NM073 SUBPH_NumberTrailing
74 (Trailing) NM074 SUBPH_NumberTrailing
75 (Trailing) NM075 SUBPH_NumberTrailing
76 (Trailing) NM076 SUBPH_NumberTrailing
77 (Trailing) NM077 SUBPH_NumberTrailing
78 (Trailing) NM078 SUBPH_NumberTrailing
79 (Trailing) NM079 SUBPH_NumberTrailing
8 (Leading) NM108 SUBPH_NumberLeading
8 (Trailing) NM008 SUBPH_NumberTrailing
8 new messages. SL085 SUBPH_1-10NewMessages
80 (Trailing) NM080 SUBPH_NumberTrailing
81 (Trailing) NM081 SUBPH_NumberTrailing
82 (Trailing) NM082 SUBPH_NumberTrailing
83 (Trailing) NM083 SUBPH_NumberTrailing
84 (Trailing) NM084 SUBPH_NumberTrailing

18 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
85 (Trailing) NM085 SUBPH_NumberTrailing
86 (Trailing) NM086 SUBPH_NumberTrailing
87 (Trailing) NM087 SUBPH_NumberTrailing
88 (Trailing) NM088 SUBPH_NumberTrailing
89 (Trailing) NM089 SUBPH_NumberTrailing
9 (Leading) NM109 SUBPH_NumberLeading
9 (Trailing) NM009 SUBPH_NumberTrailing
9 new messages. SL086 SUBPH_1-10NewMessages
90 (Trailing) NM090 SUBPH_NumberTrailing
91 (Trailing) NM091 SUBPH_NumberTrailing
92 (Trailing) NM092 SUBPH_NumberTrailing
93 (Trailing) NM093 SUBPH_NumberTrailing
94 (Trailing) NM094 SUBPH_NumberTrailing
95 (Trailing) NM095 SUBPH_NumberTrailing
96 (Trailing) NM096 SUBPH_NumberTrailing
97 (Trailing) NM097 SUBPH_NumberTrailing
98 (Trailing) NM098 SUBPH_NumberTrailing
99 (Trailing) NM099 SUBPH_NumberTrailing
A disk drive has failed. ER017 PH_GAEN_DiskDriveDown
A fan has failed in the disk storage ER032 PH_GAEN_DiskFanDown
system.
A fan has failed in the disk storage ER037 PH_GAEN_RAIDFanFail
system.
A fax delivery you requested was FM061 PH_FaxCk_CouldntDeliver
incomplete. You requested the
delivery...

TABLE 1: PROMPTS BY TEXT 19


Prompts by text Prompt Phrases containing prompt
A fax you sent could not be FM081 PH_PTF_CannotTransmit
transmitted.
A message to this group is still being GR064 PH_Group_ContinueEditGroup
copied. Continue editing this group?
A power supply has failed in the disk ER018 PH_GAEN_DiskPowerSupplyDown
storage system.
A problem has been detected. ER028 PH_GAEN_SerialIntegrationDown
PH_GAEN_PowerSupplyFanDown
PH_GAEN_HeatProblem
PH_GAEN_CPUFanDown
PH_GAEN_DiskErrNonCritical
PH_GAEN_DiskErrCritical
PH_GAEN_DiskDriveDown
PH_GAEN_DiskPowerSupplyDown
PH_GAEN_VoiceBoardDownCantDialout
PH_GAEN_UPSEngaged
PH_GAEN_FaxDown
PH_GAEN_VoiceBoardDown
PH_GAEN_AlarmUnitDown
PH_GAEN_AlarmUnitBatteryLow
PH_GAEN_AlarmUnitModemDown
PH_GAEN_PMSLinkDown
PH_GAEN_PowerSupplyBadVoltage
PH_GAEN_TapeNeedsCleaning
PH_GAEN_DiskFanDown
PH_GAEN_PowerSupplyDown
PH_GAEN_AlarmUnitHeatProblem
PH_GAEN_VoiceBoardDownCantAnswer
PH_GAEN_VoiceBoardDownCantDoLamps
PH_GAEN_RAIDFanFail
PH_GAEN_Fax_CantReceiveOrDeliver
PH_GAEN_Fax_CantReceive
PH_GAEN_Fax_CantDeliver
a.m. DT033 SUBPH_Time
Add complete. SY028 PH_SysMgr_AddComplete

20 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Add the subscriber and change the GR067 PH_Group_AddChangeToLocalAccess
group? PH_Group_AddTurnOffDispatch
Added. GR014 PH_Group_AddedorDeleted
Adding message to fax. EM048 PH_Eml_AddingMsgToFax
Addressed to... EM202 PH_AEnl_AddressedTo
All fax machines are in use. FB007 PH_Fax_HoldAllStillBusy
All fax machines are still in use. FB008 PH_Fax_HoldAllStillBusy
All page ports are busy now. MB026 PH_Box_AllPagePortsBusyNow
All settings have been erased and your SS011 PH_Sub_AllSettingsAreErased
mailbox remains as new. If you wish to
repeat the setup process now, enter
your personal ID.
All voice boards have failed. ER042 PH_GAEN_VBoardAllFail
An error occurred during disk ER002 PH_GAEN_DiskOptimization
maintenance.
An error occurred during your ER003 PH_GAEN_TapeBackup
regularly scheduled backup. It is
important to have a current backup.
An error occurred with disk ER001 PH_GAEN_DiskRedundancy
redundancy. The system is running on
a single drive.
An interruption has occurred. To GL016 PH_Rec_DialtoneDetected
continue, enter 1.
And I have too many lines holding HD021 PH_Hold_TooMany
already.
And... DT031 SUBPH_Days
PH_Chk_And
PH_FaxCk_YouHaveFaxes
PH_AEml_ApptCount
PH_AEml_IncompleteTaskCount

TABLE 1: PROMPTS BY TEXT 21


Prompts by text Prompt Phrases containing prompt
Another system manager is already SY071 PH_Sys_AnotherSysMgrActive
active on the phone or at the console.
Please try again later.
Appointment accepted. EM204 PH_AEml_Accepted
Appointment declined EM207 PH_AEml_Declined
April DT011 SUBPH_Month
Archive this fax? FM048 PH_FaxCk_SaveFaxAsOld
Are you sure you want to delete... GR020 PH_Group_SureYouWantToDelete
Ask for voice annotation when callers SY086 PH_SysMgr_AskForFaxVoiceAnnotation
leave faxes for the public fax box?
At least one critical disk error has been ER016 PH_GAEN_DiskErrCritical
detected.
At least one non-critical disk error ER015 PH_GAEN_DiskErrNonCritical
has been detected.
At least one of the power supplies is ER030 PH_GAEN_PowerSupplyBadVoltage
malfunctioning.
At least one voice board has failed. ER023 PH_GAEN_VoiceBoardDown
At the tone, please record your busy SS015 PH_Sub_RecordBusyGreeting
greeting for when you are on the
phone.
At the tone, please record your SS016 PH_Sub_RecordPersonalGreeting
personal greeting.
At the tone, state the name of the GR019 PH_Group_RecordGroupName
group.
At the tone... SC001 PH_Spr_SayExtension
PH_Spr_InvalidExtension
PH_Spr_DidNotRecRepeat

22 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
at... NT029 PH_Chk_Receipt
PH_Chk_ReceivedAt
PH_Chk_RecordedAt
PH_Chk_LastMemberAt
PH_Net_SubscriberAtNode
PH_Net_GroupNumberAtNode
At... DT020 SUBPH_ExDateTime
PH_Spdl_FutureAt
August DT015 SUBPH_Month
Available recording time is... SY014 PH_SysMgr_FreeTime
blind copied you a long message. EM124 PH_AEml_EmailHeader
blind copied you a medium-length EM122 PH_AEml_EmailHeader
message.
blind copied you a short message. EM120 PH_AEml_EmailHeader
blind copied you a very long message. EM126 PH_AEml_EmailHeader
blind copied you an urgent, long EM125 PH_AEml_EmailHeader
message.
blind copied you an urgent, medium- EM123 PH_AEml_EmailHeader
length message.
blind copied you an urgent, short EM121 PH_AEml_EmailHeader
message.
blind copied you an urgent, very long EM127 PH_AEml_EmailHeader
message.
Box number... MB015 PH_Chk_BoxNo
PH_Fax_Greet
PH_SysMgr_ChangeBoxGreetings
Call for... MB010 PH_Xfer_CallForName
PH_Xfer_CallForExt
Call from... MB012 PH_Xfer_CallFrom
Call holding to your extension is... SP058 PH_Sub_HoldingToExtensionIs

TABLE 1: PROMPTS BY TEXT 23


Prompts by text Prompt Phrases containing prompt
Call screening to your extension is... SP059 PH_Sub_ScreeningToExtensionIs
PH_Sub_ScreeningIsNotSupported
Call transfer to your extension is SP060 PH_Sub_TransferToExtensionIs
currently...
Call transferred... MB018 PH_Chk_TransferredToFax
Calls are answered in the order HD004 PH_Hold_YouAreInLine
received.
Calls are currently forwarded to ... SP089 PH_Sub_CallsForwardedTo
Can others send a message to this GR007 PH_Group_CanOtherSendToThis
group?
Can subscribers at other sites send GR070 PH_Group_CanRemoteSendToThis
messages to this group?
Canceled. SR017 PH_Chk_Canceled
Canceling group message. SR041 PH_Leave_CancelingGroupMsg
Cannot delete this fax right now. FM067 PH_FaxCk_CannotDeleteFax
Change delivery to your fax machine? FM003 PH_Dlv_LikeToChangeFaxMachine
Change delivery to your home phone? DS002 PH_Dlv_LikeToChangeHomePhone
Change delivery to your pager? DS003 PH_Dlv_LikeToChangePagerPhone
Change delivery to your spare phone? DS004 PH_Dlv_LikeToChangeSparePhone
Choose a code that you will not forget. SP020 PH_Sub_ChooseACodeWillNotForget
The code should be 3 to 10 digits.
Conflicts with an existing group GR024 PH_Group_NumberConflicts
number. Would you like to choose
another group number?
Continue reviewing this message? SL076 PH_Chk_ContinueReviewingThis
Copied to... EM203 PH_AEml_AddressedTo
copied you a long message. EM116 PH_AEml_EmailHeader
copied you a very long message. EM118 PH_AEml_EmailHeader

24 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
copied you an urgent, long message. EM117 PH_AEml_EmailHeader
copied you an urgent, very long EM119 PH_AEml_EmailHeader
message.
Days ago at... DT025 SUBPH_DateTime
December DT019 SUBPH_Month
Deleted. GL018 PH_Group_AddedorDeleted
Deletion complete. SY024 PH_SysMgr_DeletionComplete
Deliver these faxes? FM018 PH_FaxCk_LikeToDeliver
Deliver this fax again? FM020 PH_FaxCk_LikeToRedeliverThis
Deliver this fax? FM017 PH_FaxCk_LikeToDeliver
Deliver this fax? FM019 PH_FaxCk_LikeToDeliverThis
Delivery options complete. Would you DS019 PH_Sub_DeliveryOptionsComplete
like to review them?
Delivery to your fax machine is... FM004 PH_Dlv_MessageDeliveryIs
Do not disturb is currently ... SP088 PH_Sub_DoNotDisturbIs
Do you want to change the group GR008 PH_Group_ChangeNameorNumber
number?
Do you want to change the group's GR010 PH_Group_ChangeRecordedName
recorded name?
Do you want to change the group's GR009 PH_Group_ChangeNameorNumber
spelled name?
Do you want to delete this member? GR011 PH_Group_ConfirmorDelete
Edit this introduction? SL118 PH_Sub_Ask_EditIntro
Edit this message? SL104 PH_Sub_Ask_EditMsg
eighteenth... DT060 SUBPH_DayOfMonth
eighth... DT050 SUBPH_DayOfMonth
eleventh... DT053 SUBPH_DayOfMonth

TABLE 1: PROMPTS BY TEXT 25


Prompts by text Prompt Phrases containing prompt
E-mail setup options complete. Would EM015 PH_Eml_SetupOptionsComplete
you like to review them?
E-mail totaling is now... EM003 PH_Eml_MsgCountingIsNow
E-mail will not be accessible during EM018 PH_Eml_EmailNotAccessible
this call. PH_Eml_CantLoginNoEmailAccess
PH_AEml_NeedSecurityCode
End of urgent messages. SL055 PH_Chk_EndOfUrgent
End of... DR009 PH_Dir_EndOfGroup
Enrollment paused. To continue the SS001 PH_Sub_EnrollmentPausedEnter1
enrollment process, enter 1.
Enter 0. DR023 SUBPH_EnterNumber
Enter 1 for Yes or 2 for No. GL006 PH_Sub_WouldYouLikeToChange
PH_Sub_WouldYouLikeToDeleteCode
PH_Sub_LikeToSetSecurityCode
PH_Sub_CanHaveTwoGreetings
Enter 1 to always leave a public SY087 PH_SysMgr_FaxNotifyAlwaysOrOnVoice
notification message when a fax PH_SysMgr_FaxNotifyAlwaysOrNever
arrives.
Enter 1 to leave a personal message SR011 PH_Leave_Enter1toLeaveMessage
for...
Enter 1 to take the call, or enter 2 and MB013 PH_Xfer_Confirm
I'll take a message.
Enter 1. DR014 SUBPH_EnterNumber
PH_FaxCk_MenuOfferNum
PH_PTF_ToSendToOfferNum
Enter 2 to disable leaving public SY089 PH_SysMgr_FaxNotifyAlwaysOrNever
notification messages when a fax
arrives.
Enter 2 to leave public noticification SY088 PH_SysMgr_FaxNotifyAlwaysOrOnVoice
only when there is a voice annotation.

26 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Enter 2. DR015 SUBPH_EnterNumber
PH_Box_RoutedByClientChoices
Enter 3. DR016 SUBPH_EnterNumber
Enter 4. DR017 SUBPH_EnterNumber
Enter 5. DR018 SUBPH_EnterNumber
Enter 6. DR019 SUBPH_EnterNumber
Enter 7. DR020 SUBPH_EnterNumber
Enter 8. DR021 SUBPH_EnterNumber
Enter 9. DR022 SUBPH_EnterNumber
Enter any digit to continue. GL019 PH_Rec_EnterTTToContinue
PH_Pause_EnterTT
Enter the day of the month as a DS014 PH_Spdl_EnterDayOfMonth
number from 1 to 31.
Enter the digits of the fax phone FM026 PH_FaxCk_EnterPhoneNum
number.
Enter the digits of the new phone SP012 PH_Sub_EnterNewPhoneNumber
number.
Enter the ending time to the minute. DS013 PH_Dlv_EnterStopTime
Enter the extension number. SL112 PH_Sub_ExitOrAskForExt
Enter the extension number. SY030 PH_SysMgr_EnterTheExtension
Enter the extension or... SL111 PH_Sub_ExitOrAskForExt
Enter the first three letters of the SL110 PH_Sub_ExitOrAskForName
person's last name. (Last name
directory)
Enter the first three letters of the
person's person name. (First name
directory)

TABLE 1: PROMPTS BY TEXT 27


Prompts by text Prompt Phrases containing prompt
Enter the first three letters of your last SP043 PH_Sub_EnterFirst3Letters
name. (Last name directory)Enter the
first three letters of your first name.
(First name directory)
Enter the month of the year as a DS015 PH_Spdl_EnterMonth
number from 1 to 12 where January is 1
and so on.
Enter the new clock time to the SY054 PH_SysMgr_EnterNewClockTime
minute.
Enter the new days active by DS010 PH_Dlv_EnterActiveDays
pressIndicate the new days active by
entering 1 for Sunday, 2 for Monday,
and so on.
Enter the number of the fax extension. SY004 PH_SysMgr_EnterFaxExtension
Enter the starting time to the minute. DS012 PH_Dlv_EnterStartTime
Enter the time to the minute. DS011 PH_Spdl_EnterTime
Enter the year as a four-digit number. DS021 (Not used in current version.)
Enter the year as a four-digit number. SY048 PH_SysMgr_EnterYear
Enter your current e-mail password EM019 PH_Eml_EnterCurrentPassword
now
Error during a fax. FM044 (Not used in current version.)
Error receiving a fax. FM043 (Not used in current version.)
Extension... DR012 PH_Dir_NameOrExt
PH_Box_HelloIHaveACallFor
PH_Net_SubscriberAtNode
PH_Spr_InvalidExtension
PH_Spr_IsThisCorrect
Extension... SP031 PH_Chk_Extension
PH_Xfer_CallForExt
Extension... SY031 PH_SysMgr_ExtensionX
Fax archived. FM049 PH_FaxCk_FaxSavedAsOld

28 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Fax arrived... FM038 PH_FaxCk_ArrivedAt
Fax attempted... FM039 PH_FaxCk_AttemptedAt
Fax calls are answered in the order FB017 PH_Fax_YouAreInLine
received.
Fax deleted. FM078 PH_FaxCk_FaxDeleted
Fax for... FB001 PH_Fax_Greet
Fax notification for the operator's SY007 PH_SysMgr_AnnounceIsOffOrOn
mailbox is currently...
Fax saved as new. FM029 PH_FaxCk_FaxSavedAsNew
Faxes. (Trailing) FM013 PH_FaxCk_IncludingFaxes
Faxing... EM049 PH_Eml_FaxingMsgsToYou
February DT009 SUBPH_Month
fifteenth... DT057 SUBPH_DayOfMonth
fifth... DT047 SUBPH_DayOfMonth
first... DT043 SUBPH_DayOfMonth
For a different fax machine... FM076 PH_FaxCk_EnterPhoneNum
For a.m., enter 1. For p.m., enter 2. DT035 PH_Dlv_1ForAm2ForPm
For any e-mail message, to include the EM229 PH_AEml_FaxContentsOfEmail
contents of your e-mail messages,
enter 1. To include just the headers,
enter 2.
For calendar options, enter 3; reply, 4; EM216 PH_AEml_CalMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9.
For calendar options, enter 3; reply, 4; EM214 PH_AEml_CalMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9; save as new, 0.

TABLE 1: PROMPTS BY TEXT 29


Prompts by text Prompt Phrases containing prompt
For calendar options, enter 3; reply, 4; EM217 PH_AEml_CalMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9.
For calendar options, enter 3; reply, 4; EM215 PH_AEml_CalMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9; save as new, 0.
For e-mail options, enter 3; reply, 4; EM224 PH_AEml_EmailMsgMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9.
For e-mail options, enter 3; reply, 4; EM222 PH_AEml_EmailMsgMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9; save as new, 0.
For e-mail options, enter 3; reply, 4; EM225 PH_AEml_EmailMsgMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9.
For e-mail options, enter 3; reply, 4; EM223 PH_AEml_EmailMsgMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9; save as new, 0.
For greetings, enter 4; groups, 5; ME009 PH_Opt_ForGreetingsEnter4
transfer or delivery, 6; personal
options, 7.
For groups at... NT036 PH_Net_Lv_AskForExtOrGrpAtNode
For groups. SR044 PH_Sub_ExitOrAskForExt
For later today, enter 0; for tomorrow, DS020 PH_Spdl_ForLaterEnter
enter 1; for two days from now, enter 2;
and so on. To indicate a month and
day, enter 9.
For more information, please contact EM240 PH_AEml_FeatureNotSupported
you system administrator.
For no reply, enter 2. Otherwise, I'll SL015 PH_Chk_ForNoReply
record your message now.

30 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
For Q, enter 7; for Z, enter 9. GL004 PH_Dir_PleaseEnterLetters
PH_Leave_AskForName
PH_Sub_EnterFirst3Letters
PH_Sub_DoesNotKnowExtension
PH_Sub_ExitOrAskForExt
PH_Group_AddMemberbyName
PH_Group_DelMemberbyName
PH_Group_EnterFirst3Letters
PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName
PH_Net_Lv_AskForNameAtNode
PH_Net_Grp_AskForNameAtNode
PH_Dir_PleaseSayLetters
For task options, enter 3; reply, 4; check EM220 PH_AEml_TaskMAM
next, 5; delete, 6; fax, 7; time stamp, 8;
redirect, 9.
For task options, enter 3; reply, 4; check EM218 PH_AEml_TaskMAM
next, 5; delete, 6; fax, 7; time stamp, 8;
redirect, 9; save as new, 0.
For task options, enter 3; reply, 4; check EM221 PH_AEml_TaskMAM
next, 5; delete, 6; time stamp, 8;
redirect, 9.
For task options, enter 3; reply, 4; check EM219 PH_AEml_TaskMAM
next, 5; delete, 6; time stamp, 8;
redirect, 9; save as new, 0.
For tomorrow, enter 1; for two days EM235 PH_AEml_EnterMonthAndDay
from now, enter 2; and so on. To enter a
month and day, enter 9.
For transfer options, enter 4; for ME016 PH_Opt_ForTransferOptionsEnter
delivery options, enter 5.
For urgent delivery, enter 9. SD021 PH_Box_FirstEditMenu
PH_Box_NextEditMenu
For urgent, enter 4; private, 5; return ME012 PH_Opt_ForUrgentEnter4
receipt, 6; future delivery, 7.

TABLE 1: PROMPTS BY TEXT 31


Prompts by text Prompt Phrases containing prompt
For voice messages, enter 4; fax totals, ME021 PH_Chk_MessageCategoryMenu
5; e-mail, 6.
For your return receipts, enter 1. SL056 PH_Chk_ForReceipts
PH_Dir_ForNameEnter
For... DR013 PH_Chk_For
For... SL019 PH_FaxCk_ArrivedAt
Forward all calls to voice mail is SP087 PH_Sub_ForwardAllCallsIs
currently...
fourteenth... DT056 SUBPH_DayOfMonth
fourth... DT046 SUBPH_DayOfMonth
Friday (leading) DT040 SUBPH_Days
Friday (Trailing) DT005 SUBPH_Days
Great! Welcome to the voice mail SS002 PH_Sub_GreatWelcomeToTheSystem
system. To use your new voice mailbox
in the future, just enter your personal
ID when the system first answers. If
you'd like to use your mailbox now,
enter your personal ID.
Group changed. GR068 PH_Group_MemberAddedOrNot
Group number... GR013 PH_Group_Number
PH_Group_NumberConflicts
PH_Group_NameAndOrNumber
PH_Group_GroupNumber
PH_FaxCk_ArrivedAt
PH_Net_GroupNumberAtNode
Guest number... SL077 PH_Gst_GuestNumber
Has a message for you. SL031 PH_Chk_MsgHas
Has an old message to review. SL021 PH_Chk_MsgHas

32 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Hello, and thank you for calling. As a SS003 PH_Sub_WelcomeToTheSystem
new voice mailbox owner, please take a
moment to personalize your new
mailbox.
How nice to hear from you. SL001 PH_Gst_HowNiceToHear
I am not able to send your fax at this FX005 PH_Fax_ArriveShortly
time.
I cannot access text-to-speech. EM001 PH_Eml_TTSError
I cannot delete this fax right now. FM080 PH_Chk_ICannotDeleteFax
I will attempt to put you through; HD007 PH_Hold_AttemptPutYou
please stay on the line.
I’m sorry, I cannot page now. MB028 PH_Box_CanNotPageNow
If this is an urgent message, enter 9. SD023 PH_Box_IfThisisUrgent
PH_Box_FirstEditMenu
If this is correct, enter 1; to change it, FX022 PH_Fax_DocWillBeSentTo
enter 2. PH_Fax_AddressedTo
If you don't know the number and FX003 PH_Fax_HearList
would like to hear a list of available
documents, enter # now. <1 second of
silence>
If you don't want to leave a message, FB023 PH_Fax_AnnotateFollowup
just enter star after the tone.
If you need further assistance, enter # FX006 PH_Fax_SayBye
now. Thank you and good-bye.
If you need further assistance, enter MB007 PH_Box_Goodbye
pound now. Thank you and goodbye.
If you would like your extension FX025 PH_Fax_LikeExtension
number to appear on the cover sheet,
enter it now. Otherwise, the cover sheet
will remain unaddressed.

TABLE 1: PROMPTS BY TEXT 33


Prompts by text Prompt Phrases containing prompt
If you'd like to hold, enter 1; continue VC009 PH_Box_OfferReqHold
leaving a message, 2.
If you'd like to hold, enter 1; to leave a HD005 PH_Hold_YouAreInLine
message, enter 2. PH_Box_OfferReqHold
If you'd like to hold, please say yes; to HD033 PH_Hold_YouAreInLine
leave a message, remain silent.
If you'd like to leave a message, I'll SL012 PH_Leave_LikeToLeave
record it now.
If you'd like to leave a message, I'll MB008 PH_Box_WillRecordMessageNow
record it now. PH_Box_WillTakeMessageBeep
If you'd like to listen to your message MB021 PH_Box_FirstEditMenu
enter 2.
If you'd like to try an extension, you SP002 PH_Sub_SeeYouLater
may do so now. See you later. PH_Fax_SayBye
If you'd like to wait for a fax machine, FB024 PH_Fax_YouAreInLine
say yes. To cancel your fax and add to
your message, remain silent.
If you'd like to wait for a fax machine, FB025 PH_Fax_YouAreInLine
say yes. To cancel your fax and leave a
message, remain silent.
If your password uses letters, enter EM021 PH_Eml_EnterPassword
pound pound. PH_Eml_EnterNewPassword
PH_Eml_ReEnterPassword
PH_Eml_EnterCurrentPassword
I'll convert it now. (Sound file) EM059 PH_Eml_ConvertItNow
I'll copy the message now. SL024 PH_Leave_WillCopyMessageNow
I'll deliver this fax to your usual fax FM025 PH_FaxCk_HandsFreeOfferUsualNum
machine.
I'll forward the message to the e-mail EM053 PH_Eml_ForwardToEmail
system now.
I'll record your message at the tone. FB004 PH_Fax_WontHoldSoTakeMsg

34 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
I'll record your message at the tone. MB006 PH_Box_WillRecordMessageNow
When you are finished, hang up or stay
on the line for further options.
I'll record your message at the tone. MB022 PH_Fax_AnnotateFollowup
When you are finished, please stay on
the line to be transferred to a fax
machine.
I'll send your reply now. GL029 PH_Eml_ReplyOptions
I'll transfer you to a fax machine now. FB013 PH_Fax_EnterStart
When you hear the fax tone, press the
start button on your fax machine.
I'm sorry I can't access the next SL075 PH_Leave_CantAccessMessage
message right now.
I'm sorry I can't access this message SL074 PH_Leave_CantAccessMessage
right now.
I'm sorry the line is no longer busy, but HD022 PH_Hold_NoLongerBusy
now it doesn't answer.
I'm sorry, all lines are busy. HD001 PH_Hold_AllStillBusy
I'm sorry, all lines are still busy. HD002 PH_Hold_AllStillBusy
I'm sorry, directory assistance could DR007 PH_Dir_AssistanceCouldNot
not be completed.
I'm sorry, document... FX009 PH_Fax_SorryDocument
I'm sorry, I cannot page now. MB028 PH_Box_CanNotPageNow
I'm sorry, I cannot presently change GR012 PH_Group_SorryCantChangeGroup
this group.
I'm sorry, I cannot redirect e-mail to EM054 PH_Eml_ErrorsRedirecting
this subscriber.
I'm sorry, I cannot understand your SC005 PH_Spr_CouldNotRecognize
voice. Use your telephone to enter the
extension number now, otherwise I
will transfer you to the operator.

TABLE 1: PROMPTS BY TEXT 35


Prompts by text Prompt Phrases containing prompt
I'm sorry, I can't access this message. EM045 PH_Eml_SorryCantAccessMessage
I'm sorry, I can't access your e-mail. EM046 PH_Eml_SorryCantAccessEmail
I'm sorry, I can't deliver a fax at this FB015 PH_Fax_SystemDown
time.
I'm sorry, I can't presently access... GL014 PH_Chk_CantAccess
PH_Leave_SorryCantAccess
PH_Sub_CantAccessSetupOptions
I'm sorry, I can't receive a fax at this FB014 PH_Fax_SystemDown
time.
I'm sorry, I can't take a message now, GL012 PH_Box_SorryCantTakeMessage
but thanks for calling.
I'm sorry, I can't talk to you now; please GL015 PH_Box_SorryCantTalkNow
call back.
I'm sorry, I did not hear you. SC006 PH_Spr_DidNotRecRepeat
PH_Spr_DidNotHearYou
I'm sorry, I did not hear you. Would SC008 PH_Spr_DidNotRecGotoOperator
you like to be transfered to the
operator?
I'm sorry, I did not hear your selection. SY005 PH_SysMgr_SorryDidntHear
Please reenter your selection now.
I'm sorry, I did not hear your selection. MB001 PH_Box_BadIDorPassword
Please reenter your selection now.
I'm sorry, I did not recognize the date SY049 PH_SysMgr_ValueNotValid
you entered.
I'm sorry, I did not recognize the date DS023 PH_Spdl_NotRecognizeDate
you entered.
I'm sorry, I did not recognize the days SY047 PH_SysMgr_DaysNotValid
you entered.
I'm sorry, I did not recognize the days DS024 PH_Dlv_NotRecognizeDays
you entered.

36 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
I'm sorry, I did not recognize your time SY046 PH_SysMgr_TimeNotValid
entry.
I'm sorry, I did not recognize your time DS022 PH_Dlv_NotRecognizeTime
entry.
I'm sorry, I was unable to send your EM041 PH_Eml_EmailReplyError
reply to the e-mail system. Please see
your system manager if you need more
information.
I'm sorry, I'm out of message space GL013 PH_Rec_OutOfSpace
and can't record any more.
I'm sorry, I'm unable to convert this file EM060 PH_Eml_UnableToConvertFile
format
I'm sorry, maximum recording time MB014 PH_Box_FirstEditMenu
was exceeded.
PH_Box_MaxRecordingTimeExceeded
I'm sorry, that extension is already SY006 PH_SysMgr_IdInUseTryAgain
used for a mailbox.
I'm sorry, that extension is reserved SY035 PH_SysMgr_ExtensionIsReserved
and may only be changed through the
operator's mailbox option.
I'm sorry, the document you requested FX007 PH_Fax_FaxNotAvailable
is not available at this time.
I'm sorry, the security code you MB002 PH_Box_BadIDorPassword
entered isn't correct.
I'm sorry, the two security codes you SP026 PH_Sub_SorryCodesDidNotMatch
entered don't match.
I'm sorry, there is no such extension SR013 PH_Leave_NoSuchExtensionOrName
number. PH_Group_NoMoreMatches
PH_Net_NoSuchExtensionOrName
I'm sorry, this feature has not been SC011 PH_Spr_NotImplemented
implemented.

TABLE 1: PROMPTS BY TEXT 37


Prompts by text Prompt Phrases containing prompt
I'm sorry, this schedule has a delivery DS026 PH_Dlv_NoChangeOverPhone
mode that cannot be changed over the
phone.
I'm sorry. Subscribers at... NT024 PH_Net_Lv_AMIS_ExtNeededAtNode
I'm sorry. The system greetings cannot SY077 PH_SysMgr_CantChangeGreetings
be changed.
I'm sorry. There is no previously SL119 PH_Sub_NoIntroToListenTo
recorded introduction to listen to.
I'm sorry. There is no previously SL120 PH_Sub_NoMsgToListenTo
recorded message to listen to.
I'm sorry. This mailbox, or its SY012 PH_SysMgr_CantAccessMailbox
messages, are now in use. Please try
again later.
I'm sorry. You cannot reply to this SL116 PH_Chk_SorryCannotReply
message.
I'm sorry. Your security code should be SP077 PH_Sub_ShouldBeThreeToTen
3 to 10 digits.
I'm sorry... FX008 PH_Fax_NumberNotValid
I'm sorry... SC013 PH_Spr_InvalidExtension
I'm switching to your alternate SP033 PH_Sub_SwitchingToGreeting
greeting which currently is...
I'm switching to your standard SP034 PH_Sub_SwitchingToGreeting
greeting which currently is...
In addition to voice messages, outside FM075 PH_Sub_YourFaxBoxIs
callers may leave you faxes by entering
your fax extension. Your fax extension
is...
Is a toll call which is not permitted. FX024 PH_Fax_NumberNotValid
Is not a valid area code and phone FX023 PH_Fax_NumberNotValid
number.

38 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Is now available. I will attempt to put VC005 PH_Box_ClientNowAvail
you through.
Is number... GR062 PH_Group_NameAndOrNumber
PH_Group_OpenLocalNameAndOr
Number
Is this correct? NT003 PH_Net_IsCorrect
Is this correct? SC012 PH_Spr_IsThisCorrect
Is this correct? SY003 PH_SysMgr_FaxExtensionIs
PH_SysMgr_NoFaxExtension
January DT008 SUBPH_Month
July DT014 SUBPH_Month
June DT013 SUBPH_Month
List who has not heard this message? SR024 PH_Leave_ShouldListNotHeardMsg
Listen to the rest? SL030 PH_Chk_ListenToRest
PH_Leave_ListentotheRest
Local access group created. Ready to GR071 PH_Group_Created
add the first member to this group.
Local access group... GR072 PH_Group_OpenLocalNameAndOr
Number
Main menu. ME017 PH_Sub_MainMenu
Main power has been restored, but ER038 PH_GAEN_MainPowerRestored
shutdown is already underway. ShutdownStarted
Main power has been restored. ER021 PH_GAEN_MainPowerRestored
Make sure the phone number is FM070 (Not used in current version.)
correct and that you're sending to a
group 3 fax machine.
March DT010 SUBPH_Month
Mark for future delivery? SD028 PH_Spdl_MarkFuture
Mark for return receipt? SD014 PH_Spdl_MarkedReceiptYN

TABLE 1: PROMPTS BY TEXT 39


Prompts by text Prompt Phrases containing prompt
Mark it private? SD009 PH_Spdl_MarkedPrivateYN
Mark it urgent? SD019 PH_Spdl_MarkedUrgentYN
Marked as private. SD007 PH_Spdl_MarkedPrivateSK
Marked as private. Keep it private? SD008 PH_Spdl_MarkedPrivateSK
PH_Spdl_MarkedPrivateYN
Marked as urgent. SD017 PH_Spdl_MarkedUrgentSK
Marked as urgent. Keep it urgent? SD018 PH_Spdl_MarkedUrgentSK
PH_Spdl_MarkedUrgentYN
Marked for delivery... SD031 PH_Spdl_MarkedForDelivery
Marked for return receipt. SD012 PH_Spdl_MarkedReceiptSK
Marked for return receipt. Keep return SD013 PH_Spdl_MarkedReceiptSK
receipt? PH_Spdl_MarkedReceiptYN
May DT012 SUBPH_Month
Member not added. GR069 PH_Group_MemberAddedOrNot
Message archived. SL115 PH_Chk_MessageArchived
Message deleted. SL114 PH_Chk_MessageDeleted
Message delivery to your home phone DS006 PH_Dlv_MessageDeliveryIs
is...
Message delivery to your pager is... DS007 PH_Dlv_MessageDeliveryIs
Message delivery to your spare phone DS008 PH_Dlv_MessageDeliveryIs
is...
Message delivery to your work phone DS005 PH_Dlv_MessageDeliveryIs
is...
Message delivery. For your work ME007 PH_Opt_MessageDelivery
phone, enter 4; home phone, 5; pager,
6; spare phone, 7.
Message delivery. For your work FM001 PH_Opt_MessageDelivery
phone, enter 4; home phone, 5; pager,
6; spare phone, 7; fax machine, 8.

40 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Message file not found. EM047 PH_Eml_MessageFileNotFound
Message options are not available for EM042 PH_Eml_ReplyOptions
this reply.
Message saved as new. SL028 PH_Chk_SavedAsNew
Message saved. SR022 PH_Leave_MessageSaved
Messages to review. SL041 PH_Chk_YouHaveReview
PH_Chk_MsgHas
Minutes. DT027 PH_Chk_TotalTime
Monday (leading) DT036 SUBPH_Days
Monday (Trailing) DT001 SUBPH_Days
New faxes. (Trailing) FM012 PH_FaxCk_YouHaveFaxes
PH_FaxCk_YouStillHaveFaxes
New messages. SL040 PH_Chk_YouHaveNew
PH_Chk_YouStillHaveNew
PH_Chk_MsgHasntGot
PH_Chk_MsgHas
PH_Chk_MsgGotAll
PH_Chk_MsgLeft
nineteenth... DT061 SUBPH_DayOfMonth
ninth... DT051 SUBPH_DayOfMonth
No fax to deliver. FM042 PH_FaxCk_NoFaxToDeliver
No receipt. SD015 PH_Spdl_MarkedReceiptSK
No security code has been set. SP017 PH_Sub_NoSecurityCodeHasBeenSet
Not entered. Please note that you SP042 PH_Sub_NumbersToLastName
should enter a spelled name.
Not entered. The group cannot be GR002 PH_Group_NotEnteredNeedsName
added without a group name.
Not entered. The group cannot be GR005 PH_Group_NotEnteredNeedsName
added without a group number.

TABLE 1: PROMPTS BY TEXT 41


Prompts by text Prompt Phrases containing prompt
Not entered. The group number will GR003 PH_Group_NotEnteredNeedsName
not be changed.
Not entered. The group's spelled name GR006 PH_Group_NotEnteredNeedsName
will not be changed.
Not private. SD010 PH_Spdl_MarkedPrivateSK
Not recorded. SP063 PH_Sub_YourRecordedNameIs
Not recorded. Please note that it is best SP028 PH_Sub_YourNewNameIs
to have a recorded name.
Not recorded. The group cannot be GR004 PH_Group_TheVoiceNameIs
added without a recorded name.
Not supported by your phone's SP061 PH_Sub_ScreeningIsNotSupported
transfer setting. Please see your system PH_Sub_HoldingIsNotSupported
manager if you need more
information.
Not urgent. SD020 PH_Spdl_MarkedUrgentSK
Note accepted. EM206 PH_AEml_Accepted
Note declined. EM209 PH_AEml_Declined
November DT018 SUBPH_Month
October DT017 SUBPH_Month
Off. GL008 PH_Dlv_MessageDeliveryIs
PH_Dlv_UrgentDeliveryIs
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
Oh (Leading 0) NM115 SUBPH_Time
OK, I'll resend your message. NT020 PH_Net_ResendMessage
Okay, I'll record it now. SY045 PH_SysMgr_WillRecordItNowBeep

42 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Okay, I'll record it now. SR045 (Not used in current version.)
Okay, I'll record your greeting now. SP072 PH_Sub_RecordYourGreeting
Okay, I'll record your message now. SR008 PH_Leave_WillRecordMessageNow
Okay, state your name at the tone. SP044 PH_Sub_StateYourNameAtTheBeep
Okay, state your name now. Please SP029 (Not used in current version.)
state only your name.
On. GL007 PH_Dlv_MessageDeliveryIs
PH_Dlv_UrgentDeliveryIs
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
On... DS030 PH_Dlv_OnDays
One minute. DT026 PH_Chk_TotalTime
One moment while I send your reply. EM039 PH_Eml_SendingReply
One new message. SL036 (Not used in current version.)
One of the fans in the main chassis has ER014 PH_GAEN_CPUFanDown
failed.
One of the power supplies has failed. ER033 PH_GAEN_PowerSupplyDown
One of the power supply fans has ER012 PH_GAEN_PowerSupplyFanDown
failed.
One way people know they've reached SS004 PH_Sub_OneWayPeopleKnow
you or that you've called them is by
hearing your name. At the tone, state
your first and last name; state only
your name.
Online backup has terminated with an ER010 PH_GAEN_OnLineBackupFailed
error.

TABLE 1: PROMPTS BY TEXT 43


Prompts by text Prompt Phrases containing prompt
Open group created. Ready to add the GR022 PH_Group_Created
first member to this group.
Open Group number... GR063 PH_Group_OpenLocalNameAnd
OrNumber
Open group... GR023 PH_Group_OpenLocalNameAnd
OrNumber
Operator mailbox setup complete. SY060 PH_SysMgr_OperatorSetupComplete
Or enter # # to spell the person's name NT037 PH_Net_Lv_AskForExtOrGrpAtNode
at... PH_Net_Grp_AskForExtAtNode
Or enter pound pound to select by NT035 PH_Net_Lv_AskForNameAtNode
extension number at... PH_Net_Grp_AskForNameAtNode
Or enter pound pound to select the GL005 PH_Leave_AskForName
extension number. PH_Group_AddMemberbyName
PH_Group_DelMemberbyName
PH_Sub_ExitOrAskForExt
Or enter... NT027 PH_Net_Lv_AskForExtOrGrpAtNode
Or please say the first few letters of the SC019 PH_Dir_PleaseSayLetters
person's last name.
Or, at the tone, please say the first few SC018 PH_Dir_PleaseSayLetters
letters of the person's last name.
Or, to spell the person's name, enter SR047 PH_Leave_AskForExt
pound pound. PH_Leave_AskForExtO
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Sub_ExitOrAskForExt
PH_Net_Lv_AskForExtOrGrpOrNode
Otherwise, I'll list the available FX030 PH_Fax_HearList
documents now.
Otherwise, I'll make sure your message SR020 PH_Box_FirstEditMenu
is delivered.

44 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Otherwise, I'll send your message now. GL026 PH_Opt_ForUrgentEnter4
Otherwise, just enter star. GL027 PH_HvmAdm_EnterToReset
Over... DT024 SUBPH_NumberTrailing
SUBPH_DateTime
PH_Leave_NumberHaveNotHeard
p.m. DT034 SUBPH_Time
Personal options complete. Would you SP056 PH_Sub_PersonalOptionsComplete
like to review them?
Playback paused. SL045 PH_Pause_PlaybackPaused

TABLE 1: PROMPTS BY TEXT 45


Prompts by text Prompt Phrases containing prompt
Please contact your system ER029 PH_GAEN_DiskRedundancy
representative. PH_GAEN_DiskOptimization
PH_GAEN_TapeBackup
PH_GAEN_DiskFullDebug
PH_GAEN_DiskFullRecord
PH_GAEN_DiskFullLog
PH_GAEN_OnLineBackupFailed
PH_GAEN_SerialIntegrationDown
PH_GAEN_PowerSupplyFanDown
PH_GAEN_HeatProblem
PH_GAEN_CPUFanDown
PH_GAEN_DiskErrNonCritical
PH_GAEN_DiskErrCritical
PH_GAEN_DiskDriveDown
PH_GAEN_DiskPowerSupplyDown
PH_GAEN_VoiceBoardDownCantDialout
PH_GAEN_UPSEngaged
PH_GAEN_FaxDown
PH_GAEN_VoiceBoardDown
PH_GAEN_AlarmUnitDown
PH_GAEN_AlarmUnitBatteryLow
PH_GAEN_AlarmUnitModemDown
PH_GAEN_PMSLinkDown
PH_GAEN_PowerSupplyBadVoltage
PH_GAEN_TapeNeedsCleaning
PH_GAEN_DiskFanDown
PH_GAEN_PowerSupplyDown
PH_GAEN_AlarmUnitHeatProblem
PH_GAEN_VoiceBoardDownCantAnswer
PH_GAEN_VoiceBoardDownCantDoLamps
PH_GAEN_RAIDFanFail
PH_GAEN_Fax_CantReceiveOrDeliver
PH_GAEN_Fax_CantReceive
PH_GAEN_Fax_CantDeliver
Please enter a number where your call MB029 PH_Box_PleaseEnterCallback
can be returned.

46 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Please enter the area code and phone FX019 PH_Fax_EnterFaxNumber
number of your fax machine.
Please enter the box number to reset. SM002 PH_SBOwn_EnterBoxToReset
Please enter the complete phone FX020 PH_Fax_EnterFaxNumber
number of your fax machine.
Please enter the extension number at... NT031 PH_Net_Lv_AskForExtOrGrpAtNode
PH_Net_Lv_AMIS_AskForExtAtNode
PH_Net_Grp_AskForExtAtNode
Please enter the extension number for SY059 PH_SysMgr_EnterOperatorsBox
the operator's station.
Please enter the extension number of NT001 PH_Net_EnterExt
the person you would like to leave a
message for.
Please enter the extension number. SR012 PH_Leave_AskForExt
PH_Leave_AskForExtOr
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Net_Lv_AskForExtOrGrpOrNode
Please enter the extension or... SR043 PH_Leave_AskForExtOr
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Net_Lv_AskForExtOrGrpOrNode
Please enter the first three letters of the GR016 PH_Group_EnterFirst3Letters
group's name.
Please enter the first three letters of the PH_Group_AddMemberbyName
person's first name. (First name PH_Group_DelMemberbyName
directory) PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName

TABLE 1: PROMPTS BY TEXT 47


Prompts by text Prompt Phrases containing prompt
Please enter the first three letters of the NT030 PH_Net_Lv_AskForNameAtNode
person's last name at... PH_Net_Grp_AskForNameAtNode
Please enter the first three letters of the SR003 PH_Leave_AskForName
person's last name. (Last name
directory)
Please enter the first three letters of the DR001 PH_Dir_PleasePressLetters
person's last name. (Last name PH_Dir_PleaseSayLetters
directory)
Please enter the first three letters of the
person's first name. (First name
directory)
Please enter the group number. GR017 (Not used in current version.)
Please enter the letters now. DR002 PH_Dir_PleaseEnterLetters
PH_Leave_AskForName
PH_Sub_EnterFirst3Letters
PH_Sub_DoesNotKnowExtension
PH_Sub_ExitOrAskForExt
PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName
PH_Net_Lv_AskForNameAtNode
PH_Net_Grp_AskForNameAtNode
Please enter the three digits of the NT032 PH_Net_Lv_AskForGrpAtNode
group number at...
Please enter the three digits of the GR018 (Not used in current version.)
group number.
Please enter the three digits of the GR061 PH_Leave_AskForGroupNumber
group number. PH_Group_EnterGroupNumber
Please enter the three digits of the NT022 PH_Net_Lv_AskForGrpOrNodeNum
group or remote site number.
Please enter the three digits of the NT034 PH_Net_Grp_AskForNodeNumber
remote site number.
Please enter your e-mail password EM004 PH_Eml_EnterPassword
now.

48 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Please enter your new e-mail password EM005 PH_Eml_EnterNewPassword
now.
Please enter your new security code. SP019 PH_Sub_EnterSecurityCode
Please enter your personal ID now to SR010 PH_Box_HelloIHaveACallFor
receive the message.
Please enter your personal security SL013 PH_Sub_EnterPersonalCode
code.
Please enter your security code now. SP078 PH_Sub_ChooseACodeWillNotForget
PH_Sub_EnterSecurityCodeNow
Please hold on while I try that MB009 PH_Xfer_HoldOn
extension.
Please hold on while I try the fax MB020 PH_Xfer_HoldOn
machine. Remember, press the start
button when you hear the tone.
Please hold while I page ... MB024 PH_Box_PleaseWaitForPage
Please pickup... MB025 PH_Box_PleasePickup
Please re-enter your new e-mail EM006 PH_Eml_ReEnterPassword
password now.
Please reenter your new security code SP025 PH_Sub_EnterSecurityCode
to confirm it.
Please repeat the extension number. SC007 PH_Spr_DidNotRecRepeat
Please say the command "add to," "SC015 (Not used in current version.)
"listen," or "rerecord.
Please say the command "extension," "SC017 PH_Spr_OpenLineHelp
"operator," or "directory.
Please say the extension number SC004 PH_Spr_InvalidExtension
again.
Please say the extension number of the SC002 PH_Spr_SayExtension
person you are trying to reach.

TABLE 1: PROMPTS BY TEXT 49


Prompts by text Prompt Phrases containing prompt
Please see your system manager if you FM057 PH_FaxCk_SysFailedReceiving
need more information about why this
fax couldn't be received.
Please see your system manager if you EM061 PH_Eml_ErrorsRedirecting
need more information. PH_Eml_EmailAudioBody
Please select your type of edit by saying "SC016 PH_Box_FirstEditMenu
the command "add to," "listen," or PH_Box_NextEditMenu
"rerecord.
Please state what it's about. FB002 (Not used in current version.)
Please state what this fax is about. FB003 PH_Fax_Annotate
Please state who should receive this fax MB019 PH_Fax_AnnotatePublic
and what it's about.
Please try again later. GL024 PH_Sub_CantAccessSetupOptions
Please wait while I check e-mail. SL139 PH_Chk_PleaseWaitForEmail
Please wait while I transfer you to the MB031 PH_Box_TransferToPagerService
pager service.
Prerecorded... SD027 PH_Chk_PrerecordedAt
Press pause to continue pausing or IN002 PH_OAI_PlayPause
resume to continue playing.
Private group created. Ready to add the GR021 PH_Group_Created
first member to this group.
Ready to play and record. SY085 PH_SysMgr_LocalConnectReady
Recorded... SL018 PH_Chk_RecordedAt
Recording paused. SR014 PH_Rec_RecordingPaused
Recording. SR042 PH_Leave_RecordingthenBeep
PH_Rec_Recording
Remember, 1 for Yes and 2 for No. SL002 PH_Sub_HelloOwner
Remember, for the main menu, enter ME018 PH_Sub_HelloOwner
star; to move back a menu, enter
pound.

50 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Remember, you may enter 2 to add to FB021 PH_Fax_HoldOptions
your voice message, or 3 to try another
extension at any time.
Remember, you may enter 2 to VC008 PH_Hold_HoldOptions
continue with your message, or 3 to try
another extension at any time.
Remember, you may enter 2 to leave a HD009 PH_Hold_HoldOptions
message, or 3 to try another extension
at any time.
Remember, you may enter 2 to leave a FB022 PH_Fax_HoldOptions
voice message, or 3 to try another
extension at any time.
Remember, you may enter the DR024 PH_Dir_ToStopDir
extension at any time.
Remote site... NT004 PH_Chk_Receipt
PH_Chk_ReceivedAt
PH_Chk_RecordedAt
PH_Chk_LastMemberAt
PH_Net_RemoteNode
PH_Net_SubscriberAtNode
PH_Net_GroupNumberAtNode
PH_Net_Lv_AskForNameAtNode
PH_Net_Lv_AskForExtOrGrpAtNode
PH_Net_Lv_AMIS_AskForExtAtNode
PH_Net_Lv_AMIS_ExtNeededAtNode
PH_Net_Lv_AskForGrpAtNode
PH_Net_Grp_AskForExtAtNode
PH_Net_Grp_AskForNameAtNode
PH_GAEN_NetNodeOut

TABLE 1: PROMPTS BY TEXT 51


Prompts by text Prompt Phrases containing prompt
Repeat message, pound. ME035 PH_Chk_MAM_Subscriber_New
PH_Chk_MAM_Subscriber_Old
PH_Chk_MAM_Box_New
PH_Chk_MAM_Box_Old
PH_Chk_MAM_FaxMsg_Fax_New
PH_Chk_MAM_FaxMsg_NoFax_New
PH_Chk_MAM_VMNet_ResendableNew
PH_Chk_MAM_VMNet_NotResendable
PH_Chk_MAM_FaxMsg_Fax_Old
PH_Chk_MAM_FaxMsg_NoFax_Old
PH_Chk_MAM_VMNet_ResendableOld
Reset complete. SY026 PH_SysMgr_ResetComplete
Saturday (leading) DT041 SUBPH_Days
Saturday (Trailing) DT006 SUBPH_Days
Save these faxes as new? FM073 PH_FaxCk_SaveFaxAsNew
Save this fax as new? FM028 PH_FaxCk_SaveFaxAsNew
Saved messages. SL134 PH_Chk_GuestHasSavedMsgs
Schedule options complete. Would you DS017 PH_Sub_ScheduleOptionsComplete
like to review them?
Second. DT028 (Not used in current version.)
second... DT044 SUBPH_DayOfMonth
Seconds. DT029 PH_Chk_TotalTime
Selection canceled. FX014 PH_Fax_ConfirmedCancelled
Selection confirmed. FX027 PH_Fax_ConfirmedCancelled
Send it this way? SD002 PH_Spdl_SendThisWay
Send this fax again? FM083 PH_PTF_AskResend
Send this to anyone else? SL105 PH_Sub_Ask_SendToAnyoneElse
Sending group message. SR040 PH_Leave_SendingGroupMessage
September DT016 SUBPH_Month

52 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Setup options complete. Would you SP057 PH_Sub_SetupOptionsComplete
like to review them?
Setup options. SP079 PH_Sub_CantAccessSetupOptions
seventeenth... DT059 SUBPH_DayOfMonth
seventh... DT049 SUBPH_DayOfMonth
Shall I forward all calls to voice mail? SP090 PH_Sub_CallsForwardedTo
Shall I leave it on? SY022 PH_SysMgr_SystemIsIn
Shall I leave it on? GL010 PH_Dlv_LeaveTurnOn
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
Shall I turn it on? GL009 PH_Dlv_LeaveTurnOn
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
sixteenth... DT058 SUBPH_DayOfMonth
sixth... DT048 SUBPH_DayOfMonth
Some group members haven't heard SR031 PH_Leave_GroupMessageNotHeard
your last message.

TABLE 1: PROMPTS BY TEXT 53


Prompts by text Prompt Phrases containing prompt
Someone who does not know your SS005 PH_Sub_DoesNotKnowExtension
extension number may still reach you
or leave you a message just by knowing
your first name. For this, the system
must know how to spell your first
name. Spell your name by entering the
first three letters of your first name.
(First name directory)
Someone who does not know your SS005 PH_Sub_DoesNotKnowExtension
extension number may still reach you
or leave you a message just by knowing
your last name. For this, the system
must know how to spell your last
name. Spell your name by entering the
first three letters of your last name.
(Last name directory)
Sunday (leading) DT042 SUBPH_Days
Sunday (Trailing) DT007 SUBPH_Days
Task accepted. EM205 PH_AEml_Accepted
Task declined. EM208 PH_AEml_Declined
Task marked complete. EM210 PH_AEml_MarkedComplete
tenth... DT052 SUBPH_DayOfMonth
Text-to-speech temporarily EM233 (Not used in current version.)
unavailable.
Thank you for calling, your fax will FX004 PH_Fax_ArriveShortly
arrive shortly.
Thank you, and goodbye. MB016 PH_Box_VoiceDetectBoxGoodbye
PH_Box_Goodbye
Thank you. If you'd like to add to your SL029 PH_Box_FirstEditMenu
message, enter 1; to listen to it, 2. PH_Box_NextEditMenu
Thank you. Would you like to edit this SC014 PH_Box_LikeToEdit
message?

54 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Thank you. Your message has been SR015 PH_Box_ThankYou
sent.
Thank you. Your urgent message has SR019 PH_Box_ThankYou
been sent.
Thank you. Your voice mailbox is now SS006 PH_Sub_ThankYouYourBoxIsSetup
set up. If you are satisfied with your
mailbox settings, enter 1. Remember
that you may change each setting
individually later on. However, if you
wish to erase all current settings and
repeat the setup process, enter 2 now.
That remote site is not active. NT015 PH_Leave_NodeisOutofService
That remote site is out of service. NT013 PH_Net_NodeOutOfService
The alternate greeting is... SP069 PH_Sub_YourGreetingIs
The appointment is located at... EM148 PH_AEml_ApptLocatedAt
The attachment is... EM035 PH_Eml_EmailBodyIntro
The caller chose not to hold for a fax FM055 PH_FaxCk_CallerDidntHold
port.
The clock is set to... SY017 PH_SysMgr_TheClockIsSetAt
The current alternate greeting is... SY043 PH_SysMgr_TheCurrentGreetingIs
The current day greeting is... SY041 PH_SysMgr_TheCurrentGreetingIs
The current greeting is... SP075 PH_SBOwn_TheCurrentGreetingIs
The current night greeting is... SY042 PH_SysMgr_TheCurrentGreetingIs
The current phone number contains DS016 PH_Sub_CurrentNumberHasSpecial
special dialing codes that cannot be
entered over the phone. Are you sure
you want to change this number?
The current phone number is... SP009 PH_Sub_TheCurrentPhoneNumberIs
The current schedule is active from... DS009 PH_Dlv_ScheduleActiveFrom
The current schedule is active from... SY050 PH_SysMgr_ScheduleIsActive

TABLE 1: PROMPTS BY TEXT 55


Prompts by text Prompt Phrases containing prompt
The data link to the Property ER027 PH_GAEN_PMSLinkDown
Management System has failed.
The data link to the telephone system ER011 PH_GAEN_SerialIntegrationDown
has failed.
The date is set to... SY018 PH_SysMgr_TheDateIsSetAt
The extension you entered is... NT002 PH_Net_TheExtensionIs
The fax could not be automatically FM053 PH_FaxCk_AutodeliverFailed
delivered.
The fax extension is... SY001 PH_SysMgr_FaxExtensionIs
The fax greeting is... FM069 PH_Sub_YourGreetingIs
The fax has no voice annotation. FM035 PH_FaxCk_FirstNextNotAnnotated
The fax has this voice annotation... FM032 PH_FaxCk_FirstNextIsAnnotated
The fax system has failed. ER022 PH_GAEN_FaxDown
The fax system is improperly ER041 PH_GAEN_Fax_CantDeliver
configured. Until it is fixed, the system
cannot deliver faxes.
The fax system is improperly ER040 PH_GAEN_Fax_CantReceive
configured. Until it is fixed, the system
cannot receive faxes.
The fax system is improperly ER039 PH_GAEN_Fax_CantReceiveOrDeliver
configured. Until it is fixed, the system
cannot receive or deliver faxes.
The fax will be sent shortly. FM086 PH_PTF_WillBeSent
The fax... FM058 PH_FaxCk_FirstNextNotAnnotated
PH_FaxCk_ArrivedAt
The first attachment is... EM036 PH_Eml_EmailBodyIntro
The first fax could not be automatically FM051 PH_FaxCk_AutodeliverFailed
delivered.
The first fax has no voice annotation. FM036 PH_FaxCk_FirstNextNotAnnotated

56 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
The first fax has this voice annotation... FM033 PH_FaxCk_FirstNextIsAnnotated
The first fax... FM059 PH_FaxCk_FirstNextNotAnnotated
The first message has been returned NT018 PH_Chk_FirstNextMessageReturned
because...
The first message is for... SL043 PH_Chk_FirstNextMessageFor
The first message is... SL054 PH_Chk_FirstNextMessageIs
The following groups exist... GR025 PH_Group_TheseExist
The greeting your fax callers hear is FM064 PH_Sub_YourGreetingIs
currently...
The group number is... GR026 PH_Group_TheNumberIs
The group's voice name is... GR027 PH_Group_TheVoiceNameIs
The last member heard it... SR026 PH_Chk_LastMemberAt
The message is too long. NT010 PH_Net_TooLong
The message is... EM211 PH_AEml_MsgIs
The message is... SL009 PH_Chk_FirstNextMessageIs
PH_Chk_TheMessageIs
PH_Chk_MessageForGroup
PH_Eml_EmailBodyIntro
The message states... EM212 PH_AEml_MsgIs
The message you left for... EM062 PH_Eml_TheMsgYouLeftFor
The message you sent to... NT039 PH_Net_Chk_PerMsgXmitReceipt
The new mailbox cannot be added. SY029 PH_SysMgr_NoAddDuplicateID
The extension number you selected
conflicts with a current personal ID.
The new phone number is... SP013 PH_Sub_TheNewPhoneNumberIs
The next attachment is... EM037 PH_Eml_EmailBodyIntro
The next fax could not be FM052 PH_FaxCk_AutodeliverFailed
automatically delivered.

TABLE 1: PROMPTS BY TEXT 57


Prompts by text Prompt Phrases containing prompt
The next fax has no voice annotation. FM037 PH_FaxCk_FirstNextNotAnnotated
The next fax has this voice FM034 PH_FaxCk_FirstNextIsAnnotated
annotation...
The next fax... FM060 PH_FaxCk_FirstNextNotAnnotated
The next message has been returned NT019 PH_Chk_FirstNextMessageReturned
because...
The next message is for... SL044 PH_Chk_FirstNextMessageFor
The next message is... SL026 PH_Chk_FirstNextMessageIs
The note states... EM158 PH_AEml_MsgIs
The numbers corresponding to the GR028 PH_Group_TheNumberIs
first three letters of the group's name
are...
The numbers corresponding to the SP045 PH_Sub_NumbersToLastName
first three letters of your last name are...
(Last name directory)
The numbers corresponding to the
first three letters of your first name
are... (First name directory)
The operator's mailbox is... SY008 PH_SysMgr_OperatorBoxIs
The password you entered is not valid. EM007 PH_Eml_InvalidPassword
PH_Eml_InvalidPasswordTryAgain
The passwords you entered do not EM008 PH_Eml_PWsMismatched
match. Your e-mail password has not
been changed.
The person you are trying to reach... MB017 PH_Box_NameIsGone
PH_Hold_NameStillBusy
PH_Box_ClientNowAvail
PH_Box_ClientWantsYouToHold
PH_Box_RoutedByClient
PH_Box_RoutedByClientChoices
PH_Box_GreetingIntro

58 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
The schedule was not changed. SY052 PH_SysMgr_ScheduleNotChanged
The security code for this mailbox SY025 PH_SysMgr_CodeCantBeDeleted
can't be deleted now. Please try again
later.
The standard day greeting is... SP067 PH_Sub_YourGreetingIs
The standard night greeting is... SP068 PH_Sub_YourGreetingIs
The subscribers settings are EM055 PH_Eml_ErrorsRedirecting
improperly configured for e-mail.
The system cannot activate message ER036 PH_GAEN_VoiceBoardDownCantDoLamps
waiting indications because a voice
board has failed.
The system cannot answer the phone ER035 PH_GAEN_VoiceBoardDownCantAnswer
because a voice board has failed.
The system cannot dial out because a ER019 PH_GAEN_VoiceBoardDownCantDialout
voice board has failed.
The system is in alternate greeting SY021 PH_SysMgr_SystemIsIn
mode.
The system is in day mode. SY019 PH_SysMgr_SystemIsIn
The system is in night mode. SY020 PH_SysMgr_SystemIsIn
The system is running on UPS battery ER020 PH_GAEN_UPSEngaged
power because main power has failed.
The system key serial number is... SY074 PH_SysMgr_KeySerialNumberIs
The System Monitoring Unit battery is ER025 PH_GAEN_AlarmUnitBatteryLow
low.
The System Monitoring Unit has failed. ER024 PH_GAEN_AlarmUnitDown
Until this unit is fixed, the system
cannot diagnose hardware problems
or send out an alert.
The System Monitoring Unit modem ER026 PH_GAEN_AlarmUnitModemDown
has failed. The system cannot use this
modem to send out an alert.

TABLE 1: PROMPTS BY TEXT 59


Prompts by text Prompt Phrases containing prompt
The tape backup unit needs cleaning ER031 PH_GAEN_TapeNeedsCleaning
immediately.
The target extension number does not NT009 PH_Net_BadExt
exist.
The target message box is closed. NT012 PH_Net_BoxClosed
The target message box is full. NT011 PH_Net_BoxFull
The temperature in the main chassis ER013 PH_GAEN_HeatProblem
has exceeded safe operating limits.
The temperature in the System ER034 PH_GAEN_AlarmUnitHeatProblem
Monitoring Unit has exceeded safe
operating limits.
The voice mail system is not currently NT014 PH_Net_NotDialing
dialing to...
The voice mail system is running low GL011 PH_Sub_LowOnSpace
on recording space. Please delete all
unnecessary messages.
The voice mail system... ER004 PH_GAEN_VMS
There are currently no scheduled days. SY078 PH_SysMgr_OnDays
There are currently no scheduled days. DS027 PH_Dlv_NoScheduledDays
There are currently no scheduled SY079 PH_SysMgr_ScheduleIsActive
hours.
There are currently no scheduled DS028 PH_Dlv_NoScheduledHours
hours.
There are no further matches to the GR030 PH_Leave_NoSuchExtensionOrName
group number you entered. PH_Group_NoMatches
There are no further matches to the NT028 PH_Net_NoSuchExtensionOrName
group or remote site number you
entered.
There are no further matches to the SP076 (Not used in current version.)
three digits you entered.

60 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
There are no further matches to the SP004 PH_Net_NoSuchExtensionOrName
three letters you entered. PH_Leave_NoSuchExtensionOrName
PH_Group_NoMatches
PH_Group_NoMoreMatches
PH_Dir_NoMoreMatches
There are no further messages. SL016 PH_Chk_YouStillHaveNew
PH_Chk_YouStillHaveUrgent
PH_Chk_NoFurther
There are no groups. GR032 PH_Group_ThereAreNoGroups
There are no matches to that extension GR037 PH_Group_NoMoreMatches
number.
There are no matches to the group GR029 PH_Group_NoMatches
number you entered.
There are no matches to the three DR005 PH_Dir_NoMatches
letters you entered.
There are no matches to the three GR031 PH_Group_NoMatches
letters you entered. PH_Group_NoMoreMatches
There are no new messages. SL032 PH_Chk_YouHaveNew
PH_Chk_YouHaveUrgent
There are no new messages. To hear ME004 PH_Opt_NoNewHearReceipts
return receipts, enter 4; leave PH_SM_Opt_NoNewHearReceipts
messages, 5; review old messages, 6;
setup options, 7.
There are no new messages. To leave ME003 PH_Opt_NoNewLeaveMessages
messages, enter 5; review old PH_SM_Opt_NoNewLeaveMessages
messages, 6; setup options, 7.
There are no new voice messages. SL137 PH_Chk_NoNewVoice
There are no new voice or fax SL138 PH_Chk_NoNewVoiceOrFax
messages.
There are no old messages to review. SL033 PH_Chk_YouHaveReview
There are no other recipients. EM201 (Not used in current version.)

TABLE 1: PROMPTS BY TEXT 61


Prompts by text Prompt Phrases containing prompt
There are no valid delivery times. This DS025 PH_Dlv_NoValidTimes
schedule cannot deliver messages.
There are over 10 calls holding ahead HD020 PH_Hold_YouAreInLine
of you. PH_Fax_YouAreInLine
There are... FM010 PH_FaxCk_YouHaveVoicelessFaxes
There is no additional message. EM028 PH_Eml_EmailBodyIntro
There is no current fax extension. SY002 PH_SysMgr_NoFaxExtension
There is no current greeting. SP007 (Not used in current version.)
There is no current phone number. DS031 PH_Sub_NoCurrentPhoneNumber
There is no key attached to the voice SY075 PH_SysMgr_KeySerialNumberIs
mail system.
There is no phone number. This DS029 PH_Sub_ThereIsNoPhoneNumber
delivery schedule cannot dial out.
There is no security code set for this SY032 PH_SysMgr_ResetPassword
mailbox.
There is no text message. EM029 PH_Eml_EmailBodyIntro
There is nothing to fax. EM239 PH_FaxCk_YouHaveFaxes
There is one new fax... FM009 PH_FaxCk_YouHaveVoicelessFaxes
There's also this message. SL010 PH_Chk_AlsoThisMessage
third... DT045 SUBPH_DayOfMonth
thirteenth... DT055 SUBPH_DayOfMonth
thirtieth... DT072 SUBPH_DayOfMonth
thirty-first... DT073 SUBPH_DayOfMonth
This appointment is from... EM197 PH_AEml_MMTimeStamp
This delivery schedule is incomplete. DS018 PH_Dlv_ScheduleIncomplete
This directory will help you find a DR008 PH_Dir_ThisDirWill
person's extension by their
department.

62 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
This does not appear to be a fax FM063 PH_FaxCk_NotFaxMachine
machine.
This fax cannot be delivered, since no FM027 PH_FaxCk_NoPhoneAtAll
phone number has been specified.
This fax has already been delivered. FM041 PH_FaxCk_AlreadyDelivered
This fax has never been delivered. FM050 PH_FaxCk_FaxNeverDelivered
This fax has never been delivered. FM079 PH_Chk_FaxNeverDeliveredDelete
Would you still like to delete it?
This fax is already being delivered. FM040 PH_FaxCk_DeliveryInProgress
This greeting is currently in use. Would SP071 PH_Leave_GreetingInUse
you like to try again?
This group has no members. GR036 PH_Group_NoMembers
This is a message for... SL011 PH_Chk_FirstNextMessageFor
PH_Chk_MessageForGroup
PH_Chk_ThisIsAMessageFor
This is software version... SY013 PH_SysMgr_VersionNumber
This is the voice mail system calling SL017 PH_Box_HelloIHaveACallFor
with a message for...
This mailbox cannot be deleted now. SY037 PH_SysMgr_MailboxCantBeDeleted
Please try again later.
This mailbox cannot be reset now. SY027 PH_SysMgr_MailboxCantBeReset
Please try again later.
This message cannot be redirected. FM074 PH_FaxCk_NoRedirect
This message cannot be redirected. SD011 PH_Spdl_NoRedirect
This message cannot be redirected. SL025 (Not used in current version.)
This message has been returned NT017 PH_Chk_FirstNextMessageReturned
because...
This message has no special delivery. SD001 PH_Spdl_NoSpecialDelivery
This message... SR028 PH_Spdl_UrgentPrivateMessage

TABLE 1: PROMPTS BY TEXT 63


Prompts by text Prompt Phrases containing prompt
This note is for... EM200 PH_AEml_MMTimeStamp
This option is not available. Please see GL020 PH_Sub_ThisOptionIsNotAvailable
your system manager if you need more PH_Spdl_OptionNotAvailable
information.
This options is not available. EM231 PH_AEml_FeatureNotSupported
PH_AEml_OptionNotSupported
This person hasn't heard your last SR005 (Not used in current version.)
message, which is...
This person hasn't heard your last SR029 PH_Leave_PersonHasNotHeardLast
message.
This person is already a member. GR001 PH_Group_ThisPersonIsAMember
This phone does not ring to tell you FM006 PH_Dlv_PhoneNotifiesForFax
when you have a fax.
This phone rings to tell you when you FM005 PH_Dlv_PhoneNotifiesForFax
have a fax.
This private message... SD025 PH_Spdl_UrgentPrivateMessage
This task has been completed. EM186 (Not used in current version.)
This task is not complete. EM187 (Not used in current version.)
This task was assigned... EM198 PH_AEml_MMTimeStamp
This urgent message... SD024 PH_Spdl_UrgentPrivateMessage
This urgent private message... SD026 PH_Spdl_UrgentPrivateMessage
Thursday (leading) DT039 SUBPH_Days
Thursday (Trailing) DT004 SUBPH_Days
To add a member... GR056 PH_Group_AddMemberbyName
PH_Group_AddMemberbyExt
To add another member... GR058 PH_Group_ContAddMemberbyName
PH_Group_ContAddMemberbyExt
To add enter 1, listen, 2. SL107 PH_Sub_EditMsgYesNoMenu

64 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
To add members, enter 4; delete ME019 PH_Opt_ToAddMembersEnter4
members, 5; list members, 6; change
group name, 7.
To add this subscriber, you must make GR066 PH_Group_AddChangeToLocalAccess
this a local access group. However,
local access groups cannot be used by
remote sites.
To add this subscriber, you must turn GR065 PH_Group_AddTurnOffDispatch
off dispatch distribution for this group.
Groups with dispatch distribution can
only have members at the local site.
To add, enter 4; listen, 5; rerecord, 6. SL108 PH_Sub_EditMsgMenuMenu
To change a mailbox, enter 4; opening SY066 PH_SysMgr_SysMgrMenu
greetings, 5; system schedule, 6; system
information, 7; operator settings, 8.
To change the number, enter 2. FM085 PH_PTF_ToSendToDifferent
To change the phone number, enter 4; ME008 PH_Opt_ToChangeThePhoneNumber
schedule, 5; delivery mode, 6. PH_Opt_ToChangePhoneEtcPlusFax
To change the phone number, enter 4; FM002 PH_Opt_ToChangeThePhoneNumber
schedule, 5; delivery mode, 6; fax PH_Opt_ToChangePhoneEtcPlusFax
notification, 7.
To change the phone number, enter 4; FM054 PH_Fax_ChangeFaxPhoneMenu
to change the schedule, 5.
To change transfer number, enter 4; ME015 PH_Opt_ToChangeTransferNumber
call screening, 5; call holding, 6.
To change your e-mail totaling, enter 4, EM016 PH_Eml_SetupOptionsMenu
e-mail password, 5.
To change your security code, enter 4; ME011 PH_Opt_ToChangeSecurityCode
recorded name, 5; spelled name, 6;
directory status, 7; e-mail setup, 8.

TABLE 1: PROMPTS BY TEXT 65


Prompts by text Prompt Phrases containing prompt
To check new messages, enter 4; leave ME001 PH_Opt_ToCheckNewMessages
messages, 5; review old messages, 6; PH_SM_Opt_ToCheckNewMessages
setup options, 7.
To check next, enter 5; delete, 6; ME031 PH_Chk_MAM_FaxMsg_NoFax_Old
archive, 7; time-stamp, 8.
To check next, enter 5; delete, 6; ME034 PH_Chk_MAM_FaxMsg_FaxNoVoice_Old
archive, 7; timestamp, 8; deliver fax, 9.
To check next, enter 5; delete, 6; ME030 PH_Chk_MAM_FaxMsg_Fax_Old
archive, 7; time-stamp, 8; deliver fax, 9.
To check next, enter 5; delete, 6; ME033 PH_Chk_MAM_FaxMsg_FaxNoVoice_New
archive, 7; timestamp, 8; deliver fax, 9;
save as new, 0.
To check next, enter 5; delete, 6; ME026 PH_Chk_MAM_FaxMsg_Fax_New
archive, 7; time-stamp, 8; deliver fax, 9;
save as new, 0.
To check next, enter 5; delete, 6; ME025 PH_Chk_MAM_Box_Old
archive, 7; time-stamp, 8; redirect, 9.
To check next, enter 5; delete, 6; ME024 PH_Chk_MAM_Box_New
archive, 7; time-stamp, 8; redirect, 9;
save as new, 0.
To check next, enter 5; delete, 6; ME029 PH_Chk_MAM_VMNet_NotResendable
archive, 7; time-stamp, 8; redirect, 9;
save as new, 0.
To check next, enter 5; delete, 6; ME027 PH_Chk_MAM_FaxMsg_NoFax_New
archive, 7; time-stamp, 8; save as new,
0.
To confirm cancellation, enter 1. SR030 PH_Leave_ToConfirmCancel
To confirm this selection enter 1, to FX013 PH_Fax_YouSelected
cancel it enter 2.
To confirm, enter 1. SR046 PH_Leave_Confirm
PH_Group_ConfirmorDelete

66 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
To confirm, enter 1. To hear the next DR030 PH_Dir_NameYesOrNo
name, enter 2.
To confirm, enter 1; to try again, enter GI004 PH_Box_YouEntered
2.
To connect, enter 1. VC002 PH_Box_ClientNowAvail
To continue leaving a message, enter 2. VC003 PH_Box_ClientNowAvail
To continue playing, enter 8. SL046 PH_Pause_PauseToPlay
To continue recording, enter 8. SR016 PH_Rec_RecordingPaused
PH_Rec_EnterPauseToContinue
To continue system maintenance, SY068 PH_Sys_SysMgrContinueMenu
enter 1. To quit, enter 2.
To continue to hold, enter 1; to leave a HD006 PH_Hold_YouAreInLine
message, 2; to try another extension, 3.
You must enter a digit to remain
connected.
To continue to hold, please say yes; to HD034 PH_Hold_YouAreInLine
stop holding, remain silent.
To continue to wait for a fax machine, FB012 PH_Fax_YouAreInLine
enter 1. To cancel your fax and add to
your voice message, enter 2.
To continue to wait for a fax machine, FB011 PH_Fax_YouAreInLine
enter 1. To cancel your fax and leave a
voice message, enter 2.
To continue to wait for a fax machine, FB026 PH_Fax_YouAreInLine
say yes. To cancel your fax and add to
your message, remain silent.
To continue to wait for a fax machine, FB027 PH_Fax_YouAreInLine
say yes. To cancel your fax and leave a
message, remain silent.
To create a group, enter 4; edit a group, ME020 PH_Opt_ToCreateAGroupEnter4
5; list groups, 6; delete a group, 7.

TABLE 1: PROMPTS BY TEXT 67


Prompts by text Prompt Phrases containing prompt
To delete a member... GR057 PH_Group_DelMemberbyName
PH_Group_DelMemberbyExt
To delete another member... GR059 PH_Group_ContDelMemberbyName
PH_Group_ContDelMemberbyExt
To delete your security code, enter star SP085 PH_Sub_EnterSecurityCode
now.
To delete your security code, just wait SP084 PH_Sub_EnterSecurityCode
and I'll delete it.
To deliver to your usual fax machine, FM023 PH_FaxCk_MenuOfferUsualNum
enter 1.
To deliver to... FM022 PH_FaxCk_MenuOfferNum
To disconnect, enter 1. NT006 PH_Net_OneToDisconnect
To edit, enter 4; change special SL121 PH_Sub_MsgHandlingRedirectMenu
delivery, 5.
To edit, enter 4; change special SL106 PH_Sub_MsgHandlingMenu
delivery, 5; address to others, 6.
To exit the list, enter a digit at any time. SR027 PH_Leave_ToExitListEnterStar
To exit, enter star. SL109 PH_Sub_ExitOrAskForName
PH_Sub_ExitOrAskForExt

68 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
To exit, enter star. GL017 PH_Group_AddMemberbyName
PH_Group_DelMemberbyName
PH_Group_ToExitEnterStar
PH_HvmAdm_EnterExtension
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Net_Grp_AskForNodeNumber
PH_Net_Grp_AskForExtAtNode
PH_Net_Grp_AskForNameAtNode
PH_Eml_EmailMsgMAM
PH_AEml_CalMAM
PH_AEml_TaskMAM
PH_AEml_InboxMAMOptions
PH_AEml_CalMAMOptions
PH_AEml_TaskMAMOptions
PH_SBOwn_LikeToResetBox
PH_Sub_EditMsgYesNoMenu
PH_Sub_EnterFirst3Letters
To hear current greeting, enter 4; ME010 PH_Opt_ToHearCurrentGreeting
switch greeting, 5; edit standard
greeting, 6; edit alternate greeting, 7;
edit busy greeting, 8.
To hear current greeting, enter 4; FM066 PH_Opt_ToHearCurrentGreetingWithFax
switch greeting, 5; edit standard
greeting, 6; edit alternate greeting, 7;
edit busy greeting, 8; edit fax greeting,
9.
To hear new messages, enter 4; leave ME002 PH_Opt_NewMessages
messages, 5; review old messages, 6; PH_SM_Opt_NewMessages
setup options, 7.

TABLE 1: PROMPTS BY TEXT 69


Prompts by text Prompt Phrases containing prompt
To hear return receipts, enter 4; leave ME005 PH_Opt_HearReceipts
messages, 5; review old messages, 6; PH_SM_Opt_HearReceipts
setup options, 7.
To hear the list again, press the pound DR011 PH_Dir_ToStartHearAgain
keyenter pound.
To hear this message, enter 4; cancel, 5; ME013 PH_Opt_ToHearMessageEnter4
change special delivery, 6.
To hear this message, enter 4; cancel, 5; ME014 PH_Opt_ToHearMessageNotHeard
change special delivery, 6; list who has
not heard it, 7.
To help process this call, please enter GI005 (Not used in current version.)
your 10-digit phone number.
To help process this call, please enter GI002 PH_Box_GatherAccountNumber
your account code.
To help process this call, please enter GI006 (Not used in current version.)
your account code.
To help process this call, please enter GI001 PH_Box_GatherPhoneNumber
your complete phone number.
To insert 1 second pauses, enter SP086 PH_Sub_EnterNewPhoneNumber
pound.
To leave a message, enter 2. VC004 PH_Box_ClientNowAvail
To leave messages, enter 5; review old ME006 PH_Opt_LeaveMessages
messages, 6; setup options, 7. PH_SM_Opt_LeaveMessages
To list recipients, enter 4. EM226 PH_AEml_InboxMAMOptions
To list recipients, enter 4; accept, 5; EM227 PH_AEml_CalMAMOptions
decline, 6.
To list recipients, enter 4; accept, 5; EM228 PH_AEml_TaskMAMOptions
decline, 6; mark complete, 7.
To list recipients, enter 4; mark EM243 PH_AEml_TaskMAMOptions
complete, 7.

70 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
To play a message, press the one-touch IN001 PH_OAI_SelectMessage
key. To look through your message list,
press the Next or Previous key.
To record, enter 2. SR018 PH_Pause_2ToRecord
To reply, enter 1; for no reply, enter 2. EM232 (Not used in current version.)
To reply, enter 1; for no reply, enter 2. GL031 (Not used in current version.)
To reply, enter 4; check next, 5; delete, ME023 PH_Chk_MAM_Subscriber_Old
6; archive, 7; time-stamp, 8; redirect, 9.
To reply, enter 4; check next, 5; delete, ME022 PH_Chk_MAM_Subscriber_New
6; archive, 7; time-stamp, 8; redirect, 9;
save as new, 0.
To rerecord, enter pound. GL032 PH_Box_FirstEditMenu
PH_Box_NextEditMenu
PH_Sub_EditMsgYesNoMenu
To resend, enter 4, check next, 5; ME028 PH_Chk_MAM_VMNet_ResendableNew
delete, 6; archive, 7; time-stamp, 8; PH_Chk_MAM_VMNet_ResendableOld
redirect, 9; save as new, 0.
To resend, enter 4; check next, 5; ME032 PH_Chk_MAM_VMNet_ResendableOld
delete, 6; archive, 7; time-stamp, 8;
redirect, 9.
To reset a personal message box, enter SM001 PH_SBOwn_LikeToResetBox
1.
To select a document, enter its number FX001 PH_Fax_RequestDoc
at any time during this message.
To select another document, enter its FX002 PH_Fax_RequestDoc
number now.
To send it this way, enter 1. SD003 PH_Spdl_ToSendThisWay
To send to... FM084 PH_PTF_ToSendToOfferNum
To send, enter star; to rerecord, enter GL028 PH_Eml_ReplyOptions
pound.
To start the list again, enter pound. DR010 PH_Dir_ToStartHearAgain

TABLE 1: PROMPTS BY TEXT 71


Prompts by text Prompt Phrases containing prompt
To stop the directory, enter pound. DR004 PH_Dir_ToStopDir
To stop the directory, enter pound. DR026 PH_Dir_ConfirmWhenHeard
PH_Dir_ConfirmReminder
To transfer, enter 1. To continue leaving VC015 PH_Box_RoutedByClientChoices
a message for...
To transfer, enter 1. To leave a message VC014 PH_Box_RoutedByClientChoices
for...
To try again, enter pound. GL030 (Not used in current version.)
To try another extension, enter 3. VC017 PH_Box_OfferReqHold
To try another name, enter 1. DR006 PH_Dir_NoMatches
PH_Dir_NoMoreMatches
To use a different fax machine, enter 2. FM024 PH_FaxCk_MenuEnterNum
To wait for a fax machine, enter 1. To FB010 PH_Fax_YouAreInLine
cancel your fax and add to your voice
message, enter 2.
To wait for a fax machine, enter 1. To FB009 PH_Fax_YouAreInLine
cancel your fax and leave a voice
message, enter 2.
To... DT032 PH_Dlv_ScheduleActiveFrom
PH_SysMgr_ScheduleIsActive
Today at... DT021 SUBPH_DateTime
PH_Spdl_FutureAt
Tomorrow at... DT023 SUBPH_DateTime
PH_Spdl_FutureAt
Totaling... DT030 PH_Chk_TotalTime
Transfer and delivery options SP049 PH_Sub_TransDlvOptionsComplete
complete. Would you like to review
them?
Transfer options complete. Would you SP055 PH_Sub_TransferOptionsComplete
like to review them?

72 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Tuesday (leading) DT037 SUBPH_Days
Tuesday (Trailing) DT002 SUBPH_Days
twelfth.... DT054 SUBPH_DayOfMonth
twentieth... DT062 SUBPH_DayOfMonth
twenty-eighth... DT070 SUBPH_DayOfMonth
twenty-fifth... DT067 SUBPH_DayOfMonth
twenty-first... DT063 SUBPH_DayOfMonth
twenty-fourth... DT066 SUBPH_DayOfMonth
twenty-ninth... DT071 SUBPH_DayOfMonth
twenty-second... DT064 SUBPH_DayOfMonth
twenty-seventh... DT069 SUBPH_DayOfMonth
twenty-sixth... DT068 SUBPH_DayOfMonth
twenty-third... DT065 SUBPH_DayOfMonth
Unable to log in to the e-mail system. EM020 PH_Eml_CantLoginNoEmailAccess
PH_Eml_ErrorsRedirecting
Urgent message delivery is currently... SP032 PH_Dlv_UrgentDeliveryIs
Urgent. SD022 PH_Chk_XUrgent
Wednesday (leading) DT038 SUBPH_Days
Wednesday (Trailing) DT003 SUBPH_Days
Went out of service due to a critical ER008 PH_GAEN_NetNodeOut
error.
Went out of service due to the ER009 PH_GAEN_NetNodeOut
maximum number of failed calls being
reached.

TABLE 1: PROMPTS BY TEXT 73


Prompts by text Prompt Phrases containing prompt
When callers can't reach you directly SS007 PH_Sub_WhenCallersCantReachYou
they will go to your voice mailbox. To
encourage callers to leave a message,
your mailbox should include a
personal message to greet them.
When you are finished, enter star. NT023 PH_Net_Lv_AMIS_AskForExtAtNode
When you are finished, enter star. GL025 PH_Box_PleaseEnterCallback
When you hear the name of the person DR025 PH_Dir_ConfirmWhenHeard
you are trying to reach, enter 1.
When you're finished selecting FX028 PH_Fax_RequestDoc
documents, enter star.
When you're finished, enter "star. "GL025 PH_Box_PleaseEnterCallback

74 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
When you're finished, enter star. GL025 PH_Box_PleaseEnterCallback
PH_Dlv_EnterStartTime
PH_Dlv_EnterStopTime
PH_Dlv_EnterActiveDays
PH_Sub_StateYourNameAtTheBeep
PH_Sub_ChooseACodeWillNotForget
PH_Sub_EnterSecurityCode
PH_Sub_OneWayPeopleKnow
PH_Sub_EnterNewPhoneNumber
PH_Spdl_EnterTime
PH_Opt_ToHearMessageEnter4
PH_Opt_ToHearMessageNotHeard
PH_Opt_ForUrgentEnter4
PH_Group_RecordGroupName
PH_Fax_EnterFaxNumber
PH_Net_EnterExt
PH_Box_GatherPhoneNumber
PH_Box_GatherAccountNumber
PH_Sub_EnterSecurityCodeNow
PH_Eml_EnterPassword
PH_Eml_EnterNewPassword
PH_Eml_ReEnterPassword
PH_Eml_EnterCurrentPassword
PH_Eml_HowEnterAlphaNumPwd
PH_Sub_WillHaveTwoGreetings
PH_Sub_WillHaveSameGreeting
PH_Sub_RecordBusyGreeting
PH_Sub_RecordPersonalGreeting
PH_SysMgr_EnterFaxExtension
While you are holding, you may enter 2 FB019 PH_Fax_HoldOptions
to add to your voice message, or 3 to try
another extension at any time.
While you are holding, you may enter 2 VC007 PH_Hold_HoldOptions
to continue with your message, or 3 to
try another extension at any time.

TABLE 1: PROMPTS BY TEXT 75


Prompts by text Prompt Phrases containing prompt
While you are holding, you may enter 2 HD008 PH_Hold_HoldOptions
to leave a message, or 3 to try another
extension at any time.
While you are holding, you may enter 2 FB020 PH_Fax_HoldOptions
to leave a voice message, or 3 to try
another extension at any time.
Who may I say is calling? MB011 PH_Xfer_WhomIsCalling
Will be delivered shortly. FM031 PH_FaxCk_ConfirmDelivery
Will be sent according to the network SR049 PH_Spdl_SentImmediately
delivery schedule.
With return receipt requested. SD016 PH_Spdl_WithReceipt
Would like to take your call. VC001 PH_Box_ClientNowAvail
Would like you to hold. VC006 PH_Box_ClientWantsYouToHold
Would you it faxed to you? EM150 PH_AEml_WouldLikeToFax
(Appointment)
Would you it faxed to you? EM154 PH_AEml_WouldLikeToFax
(Appointment)
Would you it faxed to you? (Note) EM160 PH_AEml_WouldLikeToFax
Would you it faxed to you? EM162 PH_AEml_WouldLikeToFax
(Unconfirmed note)
Would you like it faxed to you? (E-mail EM130 PH_AEml_WouldLikeToFax
message)
Would you like it faxed to you? (Fax EM099 PH_AEml_WouldLikeToFax
messages)
Would you like it faxed to you? (Voice EM086 (Not used in current version.)
messages)
Would you like me to archive this? SL014 PH_Chk_LikeToArchive
Would you like me to deliver this to FM021 PH_FaxCk_LikeToDeliverUsualNum
your usual fax machine?
Would you like message options? SL103 PH_Sub_Ask_MessageOptions

76 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Would you like only the headers faxed? EM052 (Not used in current version.)
Would you like special delivery for this SD004 PH_Sub_LikeSpecialDeliveryRedir
message? PH_Spdl_LikeSpecialDelivery
Would you like special delivery for this SD005 PH_Spdl_LikeSpecialDeliveryRep
reply?
Would you like to accept this EM155 PH_AEml_LikeToAccept
appointment?
Would you like to accept this note? EM163 PH_AEml_LikeToAccept
Would you like to accept this task? EM195 PH_AEml_LikeToAccept
Would you like to access system SY069 PH_Sys_LikeToBeSysMgr
manager options?
Would you like to access your setup SP001 PH_Sub_LikeToAccessSetup
options?
Would you like to add members to this GR034 PH_Group_LikeToAddMembers
group list?
Would you like to add members to this GR033 PH_Group_LikeToAddToThisGroup
group?
Would you like to add one? SY040 PH_SysMgr_DoesNotHaveMailbox
Would you like to be listed in the SS008 PH_Sub_LikeIncludedInDirectory
directory, so that outside callers may
reach you just by knowing your name?
Enter 1 for Yes or 2 for No.
Would you like to be transfered to the SC009 PH_Spr_GotoOperator
operator?
Would you like to cancel this message? SR006 PH_Leave_WouldYouLiketoCancel
Would you like to change a mailbox? SY061 PH_SysMgr_ChangeBox
Would you like to change another SY076 PH_SysMgr_ChangeAnotherBox
mailbox?
Would you like to change call transfer? SP062 PH_Sub_LikeToChangeTransfer

TABLE 1: PROMPTS BY TEXT 77


Prompts by text Prompt Phrases containing prompt
Would you like to change it? SP014 PH_Dlv_LikeToChange
PH_Sub_WouldYouLikeToChange
PH_Sub_TXWouldYouLikeToSwitch
PH_Sub_LikeToChangePhoneNumber
Would you like to change it? SY010 PH_SysMgr_OperatorBoxIs
PH_SysMgr_TheClockIsSetAt
PH_SysMgr_TheDateIsSetAt
PH_SysMgr_TheCurrentGreetingIs
Would you like to change message DS001 PH_Dlv_LikeToChangeWorkPhone
delivery to your work phone?
Would you like to change schedule 1, SY056 PH_SysMgr_LikeToChangeScheduleX
interval A?
Would you like to change schedule 1, SY057 PH_SysMgr_LikeToChangeScheduleX
interval B?
Would you like to change schedule 1, SY058 PH_SysMgr_LikeToChangeScheduleX
interval C?
Would you like to change schedule 1? SY055 PH_SysMgr_LikeToChangeSchedule
Would you like to change special SD006 PH_Spdl_LikeToChangeSpecial
delivery for this message?
Would you like to change the current SP010 PH_Sub_LikeToChangePhoneNumber
phone number?
Would you like to change the greetings SY084 PH_SysMgr_ChangeBoxGreetings
for...
Would you like to change the name of GR035 PH_Group_LikeToChangeName
this group?
Would you like to change the opening SY062 PH_SysMgr_ChangeGreeting
greetings?
Would you like to change the operator SY064 PH_SysMgr_ChangeOperator
mailbox?
Would you like to change the system SY063 PH_SysMgr_ChangeSchedule
schedule?

78 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Would you like to change them? SP047 PH_Sub_WouldYouLikeToChange
Would you like to change this? GR038 PH_Group_LikeToChangeThis
Would you like to change to alternate SY023 PH_SysMgr_SystemIsIn
greeting mode?
Would you like to change to immediate SD029 PH_Spdl_ChangeToImmediate
delivery?
Would you like to change your delivery SP015 PH_Sub_LikeToChangeDelivery
options?
Would you like to change your SP048 PH_Sub_LikeToChangeDirStatus
directory listing status?
Would you like to change your e-mail EM014 PH_Eml_LikeToChgEmailPassword
password?
Would you like to change your e-mail EM012 PH_Eml_LikeToChgEmailSetup
setup?
Would you like to change your e-mail EM013 PH_Eml_LikeToChgEmailTotaling
totaling?
Would you like to change your SP006 PH_Sub_LikeToChangeGreetings
greetings?
Would you like to change your groups? GR039 PH_Sub_LikeToChangeGroups
Would you like to change your SP016 PH_Sub_LikeToChangeOptions
personal options?
Would you like to change your SP050 PH_Sub_LikeToChangeRecordName
recorded name?
Would you like to change your spelled SP051 PH_Sub_LikeToChangeSpelledName
name?
Would you like to change your transfer SP046 PH_Sub_LikeToChangeTransorDlv
or delivery options?
Would you like to check it? SL050 PH_Chk_WouldLikeToCheck
Would you like to check it? EM149 PH_AEml_WouldLikeToCheck
(Appointment)

TABLE 1: PROMPTS BY TEXT 79


Prompts by text Prompt Phrases containing prompt
Would you like to check it? EM153 PH_AEml_WouldLikeToCheck
(Appointment)
Would you like to check it? (E-mail EM128 PH_AEml_WouldLikeToCheck
message)
Would you like to check it? (Fax EM097 PH_AEml_WouldLikeToCheck
message)
Would you like to check it? (Inbox EM072 PH_AEml_WouldLikeToCheck
messages)
Would you like to check it? (Note) EM159 PH_AEml_WouldLikeToCheck
Would you like to check it? (Task) EM188 PH_AEml_WouldLikeToCheck
Would you like to check it? (Task) EM193 PH_AEml_WouldLikeToCheck
Would you like to check it? EM161 PH_AEml_WouldLikeToCheck
(Unconfirmed note)
Would you like to check it? EM084 PH_AEml_WouldLikeToCheck
(Voicemessage)
Would you like to check them? SL051 PH_Chk_WouldLikeToCheck
Would you like to check them? (E-mail EM129 PH_AEml_WouldLikeToCheck
messages)
Would you like to check them? (Fax EM098 PH_AEml_WouldLikeToCheck
messages)
Would you like to check them? (Inbox EM073 PH_AEml_WouldLikeToCheck
messages)
Would you like to check them? (Voice EM085 PH_AEml_WouldLikeToCheck
messages)
Would you like to check today's EM141 PH_AEml_WouldLikeToCheck
calendar?
Would you like to check your calendar EM145 PH_AEml_AnotherDay
for another day?
Would you like to check your EM247 PH_AEml_WouldLikeToCheck
completed tasks for another day?

80 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Would you like to check your EM244 PH_AEml_WouldLikeToCheck
completed tasks?
Would you like to check your EM183 PH_AEml_AnotherDay
incomplete tasks for another day?
Would you like to check your EM179 PH_AEml_WouldLikeToCheck
incomplete tasks?
Would you like to check your new EM142 PH_AEml_WouldLikeToCheck
appointments?
Would you like to check your new EM180 PH_AEml_WouldLikeToCheck
tasks?
Would you like to continue reviewing SR034 (Not used in current version.)
this message?
Would you like to continue system SY065 PH_SysMgr_ContinueMaintenance
maintenance?
Would you like to continue with group GR040 PH_Group_LikeToContinueMaint
maintenance?
Would you like to create a new group? GR041 PH_Group_LikeToCreateNewGroup
Would you like to create another GR045 PH_Group_LikeToAddAnother
group?
Would you like to delete a group? GR042 PH_Group_LikeToDeleteAGroup
Would you like to delete another GR043 PH_Group_LikeToDeleteAnother
group?
Would you like to delete it? SP005 (Not used in current version.)
Would you like to delete it? SY053 PH_SysMgr_LikeToDeleteIt
Would you like to delete members GR046 PH_Group_LikeToDeleteMembers
from this group list?
Would you like to delete members GR044 PH_Group_LikeToDeleteFromThis
from this group?
Would you like to delete the mailbox? SY036 PH_SysMgr_LikeToDeleteMailbox

TABLE 1: PROMPTS BY TEXT 81


Prompts by text Prompt Phrases containing prompt
Would you like to delete the security SY033 PH_SysMgr_ResetPassword
code?
Would you like to delete your security SP022 PH_Sub_WouldYouLikeToDeleteCode
code?
Would you like to do anything else? SP003 PH_Sub_LikeToDoAnythingElse
Would you like to edit a group? GR047 PH_Group_LikeToEditAGroup
Would you like to edit another group? GR050 PH_Group_LikeToEditAnother
Would you like to hear it? SL048 PH_Chk_WouldLikeToHear
PH_Chk_LikeToHearIt
PH_Eml_EmailAudioBody
Would you like to hear system SY073 PH_SysMgr_LikeToGetStatus
information?
Would you like to hear them? SL049 PH_Chk_WouldLikeToHear
Would you like to keep that? SD030 PH_Spdl_KeepFuture
Would you like to leave another SR009 PH_Leave_LikeToLeaveAnother
message?
Would you like to leave any messages? SR001 PH_Leave_LikeToLeaveAny
Would you like to leave this group an SR002 PH_Leave_LikeLeaveGroupAnother
additional message?
Would you like to leave this person an SR007 PH_Leave_LikeLeavePersonAnother
additional message?
Would you like to list all your groups? GR048 PH_Group_LikeToListAllGroups
Would you like to list members of this GR049 PH_Group_LikeToListMembers
group?
Would you like to listen, rerecord or SC020 PH_Box_FirstEditMenu
send this message?
Would you like to make any more GR051 PH_Group_LikeToChangeMore
changes to this group?
Would you like to make changes to GR052 (Not used in current version.)
another group?

82 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Would you like to make this greeting SP035 PH_Sub_MakeThisCurrentGreeting
active?
Would you like to mark it complete? EM190 PH_AEml_MarkItComplete
(Task)
Would you like to mark it complete? EM196 PH_AEml_MarkItComplete
(Task)
Would you like to record a message for GR053 PH_Group_RecordMessageNow
this group now?
Would you like to record a personal SM005 PH_SBOwn_LikeToRecordGreeting
greeting?
Would you like to record a voice name? SM004 PH_SBOwn_LikeToRecordVoiceName
Would you like to record an SL023 PH_Leave_LikeRecordIntroduction
introduction?
Would you like to redirect this message SL027 PH_Leave_LikeToRedirect
to anyone else?
Would you like to redirect this? SL022 PH_Chk_LikeToRedirect
Would you like to reply to this EM064 PH_Eml_LikeToReplyToMsg
message? PH_AEml_LikeToReply
Would you like to rerecord the SP073 PH_Sub_TXWouldYouLikeToRerecord
alternate greeting?
Would you like to rerecord the SP064 PH_Sub_TXWouldYouLikeToRerecord
standard day greeting?
Would you like to rerecord the SP065 PH_Sub_TXWouldYouLikeToRerecord
standard night greeting?
Would you like to rerecord your SP036 PH_Sub_WouldYouLikeToRerecord
alternate greeting?
Would you like to rerecord your busy SP081 PH_Sub_WouldYouLikeToRerecord
greeting?
Would you like to rerecord your SP037 PH_Sub_WouldYouLikeToRerecord
standard greeting?

TABLE 1: PROMPTS BY TEXT 83


Prompts by text Prompt Phrases containing prompt
Would you like to resend the message? NT016 PH_Net_LikeToResend
Would you like to reset the mailbox to SY034 PH_SysMgr_LikeToResetMailbox
new?
Would you like to review it? SR033 PH_Leave_GroupMessageNotHeard
PH_Leave_PersonHasNotHeardLast
PH_Leave_LikeToReviewGroupMessage
Would you like to review or redirect old SL020 (Not used in current version.)
messages?
Would you like to review the list of your GR054 PH_Group_ReviewListofGroups
groups?
Would you like to review this list? GR055 PH_Group_LikeToReviewList
Would you like to set a security code to SS009 PH_Sub_EnrollSetSecurityCode
safeguard your mailbox? Enter 1 for Yes
or 2 for No.
Would you like to set a security code? SM003 PH_SBOwn_LikeToSetSecurityCode
Would you like to set your security SP018 PH_Sub_LikeToSetSecurityCode
code? PH_Sub_SetSecurityCode
Would you like to switch to the SP074 PH_Sub_TXWouldYouLikeToSwitch
alternate greeting?
Would you like to switch to the SP066 PH_Sub_TXWouldYouLikeToSwitch
standard day and night greeting?
Would you like to switch to your SP038 PH_Sub_WouldYouLikeToSwitch
alternate greeting?
Would you like to switch to your SP054 (Not used in current version.)
alternate greeting?
Would you like to switch to your SP039 PH_Sub_WouldYouLikeToSwitch
standard greeting?
Would you like to try again? SP070 PH_Dlv_LikeToTryAgain
PH_Spdl_NotRecognizeDate
PH_Group_NoMatches
PH_Eml_InvalidPasswordTryAgain

84 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Would you like to try again? SY011 PH_SysMgr_IdInUseTryAgain
PH_SysMgr_TimeNotValid
PH_SysMgr_DaysNotValid
PH_SysMgr_ValueNotValid
Would you like to try another name? SC010 PH_Spr_TryAnotherName
Would you liked it faxed to you? (Task) EM189 PH_AEml_WouldLikeToFax
Would you liked it faxed to you? (Task) EM194 PH_AEml_WouldLikeToFax
Would you still like to leave this person SR039 PH_Leave_StillLikeLeaveMessage
a message?
Yesterday at... DT022 SUBPH_DateTime
You are eighth in line. HD017 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are fifth in line. HD014 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are first in line. HD010 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are fourth in line. HD013 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are ninth in line. HD018 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are second in line. HD011 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are seventh in line HD016 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are sixth in line. HD015 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are tenth in line. HD019 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
You are third in line. HD012 PH_Hold_YouAreInLine
PH_Fax_YouAreInLine

TABLE 1: PROMPTS BY TEXT 85


Prompts by text Prompt Phrases containing prompt
You can have two greetings: one for SS012 PH_Sub_CanHaveTwoGreetings
when you are not available, another for
when you are on the phone. Would you
like to have two greetings?
You cannot reply to this message. EM038 PH_Eml_CannotReplyToMsg
You have 1 new message... SL093 SUBPH_YouHave1-10NewMessages
You have 1 saved message. SL124 SUBPH_YouHave1-10SavedMessages
You have 10 new messages... SL102 SUBPH_YouHave1-10NewMessages
You have 10 saved messages. SL133 SUBPH_YouHave1-10SavedMessages
You have 2 new messages... SL094 SUBPH_YouHave1-10NewMessages
You have 2 saved messages. SL125 SUBPH_YouHave1-10SavedMessages
You have 3 new messages... SL095 SUBPH_YouHave1-10NewMessages
You have 3 saved messages. SL126 SUBPH_YouHave1-10SavedMessages
You have 4 new messages... SL096 SUBPH_YouHave1-10NewMessages
You have 4 saved messages. SL127 SUBPH_YouHave1-10SavedMessages
You have 5 new messages... SL097 SUBPH_YouHave1-10NewMessages
You have 5 saved messages. SL128 SUBPH_YouHave1-10SavedMessages
You have 6 new messages... SL098 SUBPH_YouHave1-10NewMessages
You have 6 saved messages. SL129 SUBPH_YouHave1-10SavedMessages
You have 7 new messages... SL099 SUBPH_YouHave1-10NewMessages
You have 7 saved messages. SL130 SUBPH_YouHave1-10SavedMessages
You have 8 new messages... SL100 SUBPH_YouHave1-10NewMessages
You have 8 saved messages. SL131 SUBPH_YouHave1-10SavedMessages
You have 9 new messages... SL101 SUBPH_YouHave1-10NewMessages
You have 9 saved messages. SL132 SUBPH_YouHave1-10SavedMessages
You have a call on … MB032 PH_Box_PleasePickUp
You have a message from this person. SR004 PH_Chk_MessageHaventHeard

86 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
You have entered... GI003 PH_Box_YouEntered
You have no completed tasks for... EM172 PH_AEml_AllTaskCount
You have no completed tasks. EM165 PH_AEml_AllTaskCount
You have no email messages to review EM071 PH_AEml_OldInboxCount
PH_AEml_YouHaveNoXXXMessages
You have no incomplete tasks for... EM171 PH_AEml_IncompleteTaskCount
You have no incomplete tasks. EM164 PH_AEml_IncompleteTaskCount
You have no new e-mail messages. EM070 PH_AEml_NewInboxCount
PH_AEml_YouHaveNoXXXMessages
You have no new faxes. FM007 PH_FaxCk_YouHaveFaxes
You have one completed task for... EM174 PH_AEml_AllTaskCount
You have one completed task. EM167 PH_AEml_AllTaskCount
You have one incomplete task for... EM173 PH_AEml_IncompleteTaskCount
You have one incomplete task. EM166 PH_AEml_IncompleteTaskCount
You have one new fax. FM008 PH_FaxCk_YouHaveFaxes
You have one new message. SL035 (Not used in current version.)
You have one old message to review. SL034 PH_Chk_YouHaveReview
You have one urgent message. SL072 PH_Chk_YouHaveUrgent
You have selected document... FX012 PH_Fax_YouSelected
You have selected the maximum FX016 PH_Fax_RequestedMaximum
number of documents allowed.
You have selected... FX011 PH_Fax_YouSelected
You have... EM067 PH_AEml_NewInboxCount
PH_AEml_OldInboxCount
You have... EM168 PH_AEml_IncompleteTaskCount
PH_AEml_AllTaskCount

TABLE 1: PROMPTS BY TEXT 87


Prompts by text Prompt Phrases containing prompt
You have... SL039 PH_Chk_YouHaveNew
PH_Chk_YouHaveUrgent
PH_Chk_YouHaveReview
PH_Chk_GuestHasSavedMsgs
PH_FaxCk_YouHaveFaxes
You left this group another message. SR038 PH_Leave_YouLeftGroup
You left this person another message. SR037 PH_Leave_YouLeftPerson
You may add to your voice message at FB006 PH_Fax_WontHoldSoTakeMsg
the tone.
You may enter the extension at any DR003 PH_Dir_YouMayEnterExt
time.
You may enter your e-mail password at EM010 PH_Eml_HowEnterAlphaNumPwd
any time. To indicate a letter, enter the
key with the letter you want, followed
by a 1 for the first letter on that key, 2
for the second letter, and 3 for the third
letter. For example, for A, enter 2-1; for
B, enter 2-2; and so on. To indicate a
number, enter 1 followed by the
number you want. For example, for 1,
enter 1-1; for 2, enter 1-2; and so on.
For Q, enter 0-1. For Z, enter 0-2.
You may leave a voice message at the FB005 PH_Fax_WontHoldSoTakeMsg
tone.
You must delete an existing mailbox SY070 PH_SysMgr_DoesNotHaveMailbox
before you can add a new one.
You must set a security code or... EM230 PH_AEml_NeedSecurityCode
You sent the fax... FM082 PH_PTF_CannotTransmit
You still have one new fax. FM011 PH_FaxCk_YouStillHaveFaxes
You still have one new message. SL037 PH_Chk_YouStillHaveNew
You still have one urgent message. SL068 PH_Chk_YouStillHaveUrgent

88 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
You still have... SL038 PH_Chk_YouStillHaveNew
PH_Chk_YouStillHaveUrgent
PH_FaxCk_YouStillHaveFaxes
You will have the same greeting for SS014 PH_Sub_WillHaveSameGreeting
when you are not available and when
you are on the phone. At the tone,
please record your personal greeting.
You will have two greetings. At the SS013 PH_Sub_WillHaveTwoGreetings
tone, please record your standard
greeting for when you are not available.
You will not be listed in the directory SS010 PH_Sub_YouHaveNotBeenListed
since a listing requires both your
recorded name and a spelled name.
Callers will have to know your
extension number to reach you or
leave you a message.
Your alternate greeting is... SP040 PH_Sub_YourGreetingIs
Your busy greeting is... SP080 PH_Sub_YourGreetingIs
Your calendar has no appointments for EM131 PH_AEml_ApptCount
today.
Your calendar has no appointments EM135 PH_AEml_ApptCount
for...
Your calendar has one appointment for EM132 PH_AEml_ApptCount
today.
Your calendar has one appointment EM136 PH_AEml_ApptCount
for...
Your calendar has... EM133 PH_AEml_ApptCount
Your call has been transferred to... VC012 PH_Box_RoutedByClient
Your call is being transferred to... VC018 PH_Box_RoutedByClient
Your current greeting is... SP008 PH_Sub_YourGreetingIs

TABLE 1: PROMPTS BY TEXT 89


Prompts by text Prompt Phrases containing prompt
Your disk is almost full. Logging of all ER007 PH_GAEN_DiskFullLog
call data has been suspended.
Your disk is almost full. Logging of ER005 PH_GAEN_DiskFullDebug
diagnostic traces has been suspended.
Your disk is almost full. Message ER006 PH_GAEN_DiskFullRecord
recording has been suspended.
Your e-mail password could not be EM009 PH_Eml_NoChangePassword
changed.
Your fax box has a message. FM046 PH_FaxCk_YourFaxBox
Your fax box has an urgent message. FM045 PH_FaxCk_YourFaxBox
Your fax box. (Trailing) FM077 PH_FaxCk_YourFaxBoxTrail
Your fax box... FM047 PH_FaxCk_YourFaxBox
Your fax greeting is... FM065 PH_Sub_YourGreetingIs
Your fax will be addressed to the FX026 PH_Fax_AddressedTo
person at extension...
Your fax will be delivered shortly. FM030 PH_FaxCk_ConfirmDelivery
Your fax will be sent to... FX021 PH_Fax_DocWillBeSentTo
PH_PTF_YourFaxWillBeSentTo
Your inbox has... EM066 PH_AEml_NewInboxCount
PH_AEml_OldInboxCount
Your last message has not been heard. SR032 PH_Leave_GroupMessageNotHeard
Your last message to this group is still SR048 PH_Leave_GroupMessageBeingCopied
being copied. PH_Leave_LikeToReviewGroupMessage
Your listing in the directory is now... SP052 PH_Sub_ListingInDirectoryIsNow
Your message box has a message. SL008 PH_Chk_YourMessageBox
Your message box has an urgent SL071 PH_Chk_YourMessageBox
message.
Your message box... SL053 PH_Box_YourMessageBox
PH_Chk_YourMessageBox

90 SYSTEM CONVERSATION GUIDE


Prompts by text Prompt Phrases containing prompt
Your message has been sent again. SL117 PH_Chk_MessageSentAgain
Your message to... NT007 PH_Chk_YourMessageTo
Your new e-mail password is now EM022 PH_Eml_NewEmailPwdNowActive
active.
Your new name is... SP030 PH_Sub_YourNewNameIs
Your new security code has now been SP027 PH_Sub_SecurityCodeNowActive
activated.
Your recorded name is currently... SP053 PH_Sub_YourRecordedNameIs
Your reply has been sent. EM040 PH_Eml_ReplySent
Your reply has been sent. SL123 PH_Chk_YourReplyHasBeenSent
Your reply will be sent by e-mail. EM043 PH_Eml_ReplyIntro
Recording...
Your security code has been deleted. SP023 PH_Sub_SecurityCodeDeleted
Your security code has not been SP024 PH_Sub_SorryCodesDidNotMatch
changed.
Your standard greeting is... SP041 PH_Sub_YourGreetingIs

TABLE 1: PROMPTS BY TEXT 91


T A B L E • 2

Prompts and
phrase names by
prompt number

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 93


Table 2: Prompts and phrase names by
prompt number

This table provides a list of the system


prompts, sorted by complete prompt
number. The list includes:
• The complete prompt number
• The prompt text
• The phrase or phrases which use the
prompt

Prompt Prompt text by prompt number Phrase(s) containing prompt


DR001 Please enter the first three letters of the PH_Dir_PleasePressLetters PH_Dir_Please
person's last name. (Last name SayLetters
directory)Please enter the first three
letters of the person's first name. (First
name directory)
DR002 Please enter the letters now. PH_Dir_PleaseEnterLetters
PH_Leave_AskForName
PH_Sub_EnterFirst3Letters
PH_Sub_DoesNotKnowExtension
PH_Sub_ExitOrAskForExt
PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName
PH_Net_Lv_AskForNameAtNode
PH_Net_Grp_AskForNameAtNode
DR003 You may enter the extension at any PH_Dir_YouMayEnterExt
time.
DR004 To stop the directory, enter pound. PH_Dir_ToStopDir
DR005 There are no matches to the three PH_Dir_NoMatches
letters you entered.
DR006 To try another name, enter 1. PH_Dir_NoMatches
PH_Dir_NoMoreMatches
DR007 I'm sorry, directory assistance could PH_Dir_AssistanceCouldNot
not be completed.

94 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
DR008 This directory will help you find a PH_Dir_ThisDirWill
person's extension by their
department.
DR009 End of... PH_Dir_EndOfGroup
DR010 To start the list again, enter pound. PH_Dir_ToStartHearAgain
DR011 To hear the list again, ? press the PH_Dir_ToStartHearAgain
pound key.
DR012 Extension... PH_Dir_NameOrExt
PH_Box_HelloIHaveACallFor
PH_Net_SubscriberAtNode
PH_Spr_InvalidExtension
PH_Spr_IsThisCorrect
DR013 For... PH_Dir_ForNameEnterPH_Chk_For
DR014 Enter 1. SUBPH_EnterNumber
PH_FaxCk_MenuOfferNum
PH_PTF_ToSendToOfferNum
DR015 Enter 2. SUBPH_EnterNumber
PH_Box_RoutedByClientChoices
DR016 Enter 3. SUBPH_EnterNumber
DR017 Enter 4. SUBPH_EnterNumber
DR018 Enter 5. SUBPH_EnterNumber
DR019 Enter 6. SUBPH_EnterNumber
DR020 Enter 7. SUBPH_EnterNumber
DR021 Enter 8. SUBPH_EnterNumber
DR022 Enter 9. SUBPH_EnterNumber
DR023 Enter 0. SUBPH_EnterNumber
DR024 Remember, you may enter the PH_Dir_ToStopDir
extension at any time.
DR025 When you hear the name of the person PH_Dir_ConfirmWhenHeard
you are trying to reach, enter 1.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 95


Prompt Prompt text by prompt number Phrase(s) containing prompt
DR026 To stop the directory, enter pound. PH_Dir_ConfirmWhenHeard
PH_Dir_ConfirmReminder
DR030 To confirm, enter 1. To hear the next PH_Dir_NameYesOrNo
name, enter 2.
DS001 Would you like to change message PH_Dlv_LikeToChangeWorkPhone
delivery to your work phone?
DS002 Change delivery to your home phone? PH_Dlv_LikeToChangeHomePhone
DS003 Change delivery to your pager? PH_Dlv_LikeToChangePagerPhone
DS004 Change delivery to your spare phone? PH_Dlv_LikeToChangeSparePhone
DS005 Message delivery to your work phone PH_Dlv_MessageDeliveryIs
is...
DS006 Message delivery to your home phone PH_Dlv_MessageDeliveryIs
is...
DS007 Message delivery to your pager is... PH_Dlv_MessageDeliveryIs
DS008 Message delivery to your spare phone PH_Dlv_MessageDeliveryIs
is...
DS009 The current schedule is active from... PH_Dlv_ScheduleActiveFrom
DS010 Enter the new days active by PH_Dlv_EnterActiveDays
pressIndicate the new days active by
entering 1 for Sunday, 2 for Monday,
and so on.
DS011 Enter the time to the minute. PH_Spdl_EnterTime
DS012 Enter the starting time to the minute. PH_Dlv_EnterStartTime
DS013 Enter the ending time to the minute. PH_Dlv_EnterStopTime
DS014 Enter the day of the month as a number PH_Spdl_EnterDayOfMonth
from 1 to 31.
DS015 Enter the month of the year as a PH_Spdl_EnterMonth
number from 1 to 12 where January is 1
and so on.

96 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
DS016 The current phone number contains PH_Sub_CurrentNumberHasSpecial
special dialing codes that cannot be
entered over the phone. Are you sure
you want to change this number?
DS017 Schedule options complete. Would you PH_Sub_ScheduleOptionsComplete
like to review them?
DS018 This delivery schedule is incomplete. PH_Dlv_ScheduleIncomplete
DS019 Delivery options complete. Would you PH_Sub_DeliveryOptionsComplete
like to review them?
DS020 For later today, enter 0; for tomorrow, PH_Spdl_ForLaterEnter
enter 1; for two days from now, enter 2;
and so on. To indicate a month and day,
enter 9.
DS021 Enter the year as a four-digit number. (Not used in current version.)
DS022 I'm sorry, I did not recognize your time PH_Dlv_NotRecognizeTime
entry.
DS023 I'm sorry, I did not recognize the date PH_Spdl_NotRecognizeDate
you entered.
DS024 I'm sorry, I did not recognize the days PH_Dlv_NotRecognizeDays
you entered.
DS025 There are no valid delivery times. This PH_Dlv_NoValidTimes
schedule cannot deliver messages.
DS026 I'm sorry, this schedule has a delivery PH_Dlv_NoChangeOverPhone
mode that cannot be changed over the
phone.
DS027 There are currently no scheduled days. PH_Dlv_NoScheduledDays
DS028 There are currently no scheduled PH_Dlv_NoScheduledHours
hours.
DS029 There is no phone number. This PH_Sub_ThereIsNoPhoneNumber
delivery schedule cannot dial out.
DS030 On... PH_Dlv_OnDays

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 97


Prompt Prompt text by prompt number Phrase(s) containing prompt
DS031 There is no current phone number. PH_Sub_NoCurrentPhoneNumber
DT001 Monday (Trailing) SUBPH_Days
DT002 Tuesday (Trailing) SUBPH_Days
DT003 Wednesday (Trailing) SUBPH_Days
DT004 Thursday (Trailing) SUBPH_Days
DT005 Friday (Trailing) SUBPH_Days
DT006 Saturday (Trailing) SUBPH_Days
DT007 Sunday (Trailing) SUBPH_Days
DT008 January SUBPH_Month
DT009 February SUBPH_Month
DT010 March SUBPH_Month
DT011 April SUBPH_Month
DT012 May SUBPH_Month
DT013 June SUBPH_Month
DT014 July SUBPH_Month
DT015 August SUBPH_Month
DT016 September SUBPH_Month
DT017 October SUBPH_Month
DT018 November SUBPH_Month
DT019 December SUBPH_Month
DT020 At... SUBPH_ExDateTime
PH_Spdl_FutureAt
DT021 Today at... SUBPH_DateTime
PH_Spdl_FutureAt
DT022 Yesterday at... SUBPH_DateTime
DT023 Tomorrow at... SUBPH_DateTime
PH_Spdl_FutureAt

98 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
DT024 Over... SUBPH_NumberTrailing
SUBPH_DateTime
PH_Leave_NumberHaveNotHeard
DT025 Days ago at... SUBPH_DateTime
DT026 One minute. PH_Chk_TotalTime
DT027 Minutes. PH_Chk_TotalTime
DT028 Second. (Not used in current version.)
DT029 Seconds. PH_Chk_TotalTime
DT030 Totaling... PH_Chk_TotalTime
DT031 And... SUBPH_Days
PH_Chk_And
PH_FaxCk_YouHaveFaxes
PH_AEml_ApptCount
PH_AEml_IncompleteTaskCount
DT032 To... PH_Dlv_ScheduleActiveFrom
PH_SysMgr_ScheduleIsActive
DT033 a.m. SUBPH_Time
DT034 p.m. SUBPH_Time
DT035 For a.m., enter 1. For p.m., enter 2. PH_Dlv_1ForAm2ForPm
DT036 Monday (leading) SUBPH_Days
DT037 Tuesday (leading) SUBPH_Days
DT038 Wednesday (leading) SUBPH_Days
DT039 Thursday (leading) SUBPH_Days
DT040 Friday (leading) SUBPH_Days
DT041 Saturday (leading) SUBPH_Days
DT042 Sunday (leading) SUBPH_Days
DT043 first... SUBPH_DayOfMonth
DT044 second... SUBPH_DayOfMonth

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 99


Prompt Prompt text by prompt number Phrase(s) containing prompt
DT045 third... SUBPH_DayOfMonth
DT046 fourth... SUBPH_DayOfMonth
DT047 fifth... SUBPH_DayOfMonth
DT048 sixth... SUBPH_DayOfMonth
DT049 seventh... SUBPH_DayOfMonth
DT050 eighth... SUBPH_DayOfMonth
DT051 ninth... SUBPH_DayOfMonth
DT052 tenth... SUBPH_DayOfMonth
DT053 eleventh... SUBPH_DayOfMonth
DT054 twelfth.... SUBPH_DayOfMonth
DT055 thirteenth... SUBPH_DayOfMonth
DT056 fourteenth... SUBPH_DayOfMonth
DT057 fifteenth... SUBPH_DayOfMonth
DT058 sixteenth... SUBPH_DayOfMonth
DT059 seventeenth... SUBPH_DayOfMonth
DT060 eighteenth... SUBPH_DayOfMonth
DT061 nineteenth... SUBPH_DayOfMonth
DT062 twentieth... SUBPH_DayOfMonth
DT063 twenty-first... SUBPH_DayOfMonth
DT064 twenty-second... SUBPH_DayOfMonth
DT065 twenty-third... SUBPH_DayOfMonth
DT066 twenty-fourth... SUBPH_DayOfMonth
DT067 twenty-fifth... SUBPH_DayOfMonth
DT068 twenty-sixth... SUBPH_DayOfMonth
DT069 twenty-seventh... SUBPH_DayOfMonth
DT070 twenty-eighth... SUBPH_DayOfMonth

100 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
DT071 twenty-ninth... SUBPH_DayOfMonth
DT072 thirtieth... SUBPH_DayOfMonth
DT073 thirty-first... SUBPH_DayOfMonth
EM001 I cannot access text-to-speech. PH_Eml_TTSError
EM002 ...e-mail subsystem... (Not used in current version.)
EM003 E-mail totaling is now... PH_Eml_MsgCountingIsNow
EM004 Please enter your e-mail password now. PH_Eml_EnterPassword
EM005 Please enter your new e-mail password PH_Eml_EnterNewPassword
now.
EM006 Please re-enter your new e-mail PH_Eml_ReEnterPassword
password now.
EM007 The password you entered is not valid. PH_Eml_InvalidPassword
PH_Eml_InvalidPasswordTryAgain
EM008 The passwords you entered do not PH_Eml_PWsMismatched
match. Your e-mail password has not
been changed.
EM009 Your e-mail password could not be PH_Eml_NoChangePassword
changed.
EM010 You may enter your e-mail password at PH_Eml_HowEnterAlphaNumPwd
any time. To indicate a letter, enter the
key with the letter you want, followed
by a 1 for the first letter on that key, 2 for
the second letter, and 3 for the third
letter. For example, for A, enter 2-1; for
B, enter 2-2; and so on. To indicate a
number, enter 1 followed by the
number you want. For example, for 1,
enter 1-1; for 2, enter 1-2; and so on. For
Q, enter 0-1. For Z, enter 0-2.
EM011 ...is not valid. Please re-enter the letter PH_Eml_LetterError
now

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 101


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM012 Would you like to change your e-mail PH_Eml_LikeToChgEmailSetup
setup?
EM013 Would you like to change your e-mail PH_Eml_LikeToChgEmailTotaling
totaling?
EM014 Would you like to change your e-mail PH_Eml_LikeToChgEmailPassword
password?
EM015 E-mail setup options complete. Would PH_Eml_SetupOptionsComplete
you like to review them?
EM016 To change your e-mail totaling, enter 4, PH_Eml_SetupOptionsMenu
e-mail password, 5.
EM017 <5 seconds of silence> PH_Eml_PWEntrySilence
EM018 E-mail will not be accessible during this PH_Eml_EmailNotAccessible
call. PH_Eml_CantLoginNoEmailAccess
PH_AEml_NeedSecurityCode
EM019 Enter your current e-mail password PH_Eml_EnterCurrentPassword
now
EM020 Unable to log in to the e-mail system. PH_Eml_CantLoginNoEmailAccess
PH_Eml_ErrorsRedirecting
EM021 If your password uses letters, enter PH_Eml_EnterPassword
pound pound. PH_Eml_EnterNewPassword
PH_Eml_ReEnterPassword
PH_Eml_EnterCurrentPassword
EM022 Your new e-mail password is now PH_Eml_NewEmailPwdNowActive
active.
EM023 ...titled... PH_Eml_EmailBodyIntro
EM024 ...with... PH_AEml_EmailHeader
EM025 ...attachments. PH_AEml_EmailHeader
EM026 ...with one attachment. PH_AEml_EmailHeader
EM027 ...from... (Not used in current version.)
EM028 There is no additional message. PH_Eml_EmailBodyIntro

102 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM029 There is no text message. PH_Eml_EmailBodyIntro
EM030 ...and is... PH_Eml_EmailBodySize
EM031 ...kilobyte. PH_Eml_EmailBodySize
EM032 ...kilobytes. PH_Eml_EmailBodySize
EM033 ...megabyte. PH_Eml_EmailBodySize
EM034 ...megabytes. PH_Eml_EmailBodySize
EM035 The attachment is... PH_Eml_EmailBodyIntro
EM036 The first attachment is... PH_Eml_EmailBodyIntro
EM037 The next attachment is... PH_Eml_EmailBodyIntro
EM038 You cannot reply to this message. PH_Eml_CannotReplyToMsg
EM039 One moment while I send your reply. PH_Eml_SendingReply
EM040 Your reply has been sent. PH_Eml_ReplySent
EM041 I'm sorry, I was unable to send your PH_Eml_EmailReplyError
reply to the e-mail system. Please see
your system manager if you need more
information.
EM042 Message options are not available for PH_Eml_ReplyOptions
this reply.
EM043 Your reply will be sent by e-mail. PH_Eml_ReplyIntro
Recording...
EM044 ...an unknown source. PH_Eml_UnknownSource
EM045 I'm sorry, I can't access this message. PH_Eml_SorryCantAccessMessage
EM046 I'm sorry, I can't access your e-mail. PH_Eml_SorryCantAccessEmail
EM047 Message file not found. PH_Eml_MessageFileNotFound
EM048 Adding message to fax. PH_Eml_AddingMsgToFax
EM049 Faxing... PH_Eml_FaxingMsgsToYou
EM050 ...message to you now. PH_Eml_FaxingMsgsToYou

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 103


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM051 ...messages to you now. PH_Eml_FaxingMsgsToYou
EM052 Would you like only the headers faxed? (Not used in current version.)
EM053 I'll forward the message to the e-mail PH_Eml_ForwardToEmail
system now.
EM054 I'm sorry, I cannot redirect e-mail to PH_Eml_ErrorsRedirecting
this subscriber.
EM055 The subscribers settings are improperly PH_Eml_ErrorsRedirecting
configured for e-mail.
EM056 ...a large sound file that must be PH_Eml_EmailAudioBody
converted.
EM057 ...a very large sound file that must be PH_Eml_EmailAudioBody
converted.
EM058 ...a sound file that is too large to PH_Eml_EmailAudioBody
convert.
EM059 I'll convert it now. (Sound file) PH_Eml_ConvertItNow
EM060 I'm sorry, I'm unable to convert this file PH_Eml_UnableToConvertFile
format
EM061 Please see your system manager if you PH_Eml_ErrorsRedirecting
need more information. PH_Eml_EmailAudioBody
EM062 The message you left for... PH_Eml_TheMsgYouLeftFor
EM063 ...was fowarded to the e-mail system. PH_Eml_FwdToEmailReceipt
EM064 Would you like to reply to this message? PH_Eml_LikeToReplyToMsg
PH_AEml_LikeToReply
EM065 ...about... PH_Eml_About
EM066 Your inbox has... PH_AEml_NewInboxCount
PH_AEml_OldInboxCount
EM067 You have... PH_AEml_NewInboxCount
PH_AEml_OldInboxCount
EM068 ...new messages. PH_AEml_NewInboxCount

104 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM069 ...messages to review. PH_AEml_OldInboxCount
EM070 You have no new e-mail messages. PH_AEml_NewInboxCount
PH_AEml_YouHaveNoXXXMessages
EM071 You have no email messages to review PH_AEml_OldInboxCount
PH_AEml_YouHaveNoXXXMessages
EM072 Would you like to check it? (Inbox PH_AEml_WouldLikeToCheck
messages)
EM073 Would you like to check them? (Inbox PH_AEml_WouldLikeToCheck
messages)
EM074 ...new voice messages. PH_AEml_NewInboxCount
EM075 ...one new voice message. PH_AEml_NewInboxCount
EM076 ...old voice messages to review. PH_AEml_OldInboxCount
EM077 ...one old voice message to review. PH_AEml_OldInboxCount
EM078 ...left a voice message. PH_AEml_VoiceHeader
EM079 ...left an urgent voice message. PH_AEml_VoiceHeader
EM080 ...copied you a voice message. PH_AEml_VoiceHeader
EM081 ...copied you an urgent voice message. PH_AEml_VoiceHeader
EM082 ...blind copied you a voice message. PH_AEml_VoiceHeader
EM083 ...blind copied you an urgent voice PH_AEml_VoiceHeader
message.
EM084 Would you like to check it? PH_AEml_WouldLikeToCheck
(Voicemessage)
EM085 Would you like to check them? (Voice PH_AEml_WouldLikeToCheck
messages)
EM086 Would you like it faxed to you? (Voice (Not used in current version.)
messages)
EM087 ...new fax messages. PH_AEml_NewInboxCount
EM088 ...one new fax message. PH_AEml_NewInboxCount

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 105


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM089 ...old fax massages to review. PH_AEml_OldInboxCount
EM090 ...one old fax message to review. PH_AEml_OldInboxCount
EM091 ...left a fax. PH_AEml_FaxHeader
EM092 ...left an urgent fax. PH_AEml_FaxHeader
EM093 ...copied you a fax. PH_AEml_FaxHeader
EM094 ...copied you an urgent fax. PH_AEml_FaxHeader
EM095 ...blind copied you a fax. PH_AEml_FaxHeader
EM096 ...blind copied you an urgent fax. PH_AEml_FaxHeader
EM097 Would you like to check it? (Fax PH_AEml_WouldLikeToCheck
message)
EM098 Would you like to check them? (Fax PH_AEml_WouldLikeToCheck
messages)
EM099 Would you like it faxed to you? (Fax PH_AEml_WouldLikeToFax
messages)
EM100 ...new e-mail messages. PH_AEml_NewInboxCount
EM101 ...one new e-mail message. PH_AEml_NewInboxCount
EM102 ...old e-mail messages to review. PH_AEml_OldInboxCount
EM103 ...one old e-mail message to review. PH_AEml_OldInboxCount
EM104 ...left a short message. PH_AEml_EmailHeader
EM105 ...left an urgent, short message. PH_AEml_EmailHeader
EM106 ...left a medium-length message. PH_AEml_EmailHeader
EM107 ...left an urgent, medium-length PH_AEml_EmailHeader
message.
EM108 ...left a long message. PH_AEml_EmailHeader
EM109 ...left an urgent, long message. PH_AEml_EmailHeader
EM110 ...left a very long message. PH_AEml_EmailHeader
EM111 ...left an urgent, very long message. PH_AEml_EmailHeader

106 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM112 ...copied you a short message. PH_AEml_EmailHeader
EM113 ...copied you an urgent, short message. PH_AEml_EmailHeader
EM114 ...copied you a medium-length PH_AEml_EmailHeader
message.
EM115 ...copied you an urgent, medium- PH_AEml_EmailHeader
length message.
EM116 copied you a long message. PH_AEml_EmailHeader
EM117 copied you an urgent, long message. PH_AEml_EmailHeader
EM118 copied you a very long message. PH_AEml_EmailHeader
EM119 copied you an urgent, very long PH_AEml_EmailHeader
message.
EM120 blind copied you a short message. PH_AEml_EmailHeader
EM121 blind copied you an urgent, short PH_AEml_EmailHeader
message.
EM122 blind copied you a medium-length PH_AEml_EmailHeader
message.
EM123 blind copied you an urgent, medium- PH_AEml_EmailHeader
length message.
EM124 blind copied you a long message. PH_AEml_EmailHeader
EM125 blind copied you an urgent, long PH_AEml_EmailHeader
message.
EM126 blind copied you a very long message. PH_AEml_EmailHeader
EM127 blind copied you an urgent, very long PH_AEml_EmailHeader
message.
EM128 Would you like to check it? (E-mail PH_AEml_WouldLikeToCheck
message)
EM129 Would you like to check them? (E-mail PH_AEml_WouldLikeToCheck
messages)

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 107


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM130 Would you like it faxed to you? (E-mail PH_AEml_WouldLikeToFax
message)
EM131 Your calendar has no appointments for PH_AEml_ApptCount
today.
EM132 Your calendar has one appointment for PH_AEml_ApptCount
today.
EM133 Your calendar has... PH_AEml_ApptCount
EM134 ...appointments for today. PH_AEml_ApptCount
EM135 Your calendar has no appointments PH_AEml_ApptCount
for...
EM136 Your calendar has one appointment PH_AEml_ApptCount
for...
EM137 ...appointments for... PH_AEml_ApptCount
EM138 ...and one new appointment to accept. PH_AEml_ApptCount
EM139 ...and no new appointments to accept. PH_AEml_ApptCount
EM140 ...new appointments to accept. PH_AEml_ApptCount
EM141 Would you like to check today's PH_AEml_WouldLikeToCheck
calendar?
EM142 Would you like to check your new PH_AEml_WouldLikeToCheck
appointments?
EM143 (Not used in current version.) PH_AEml_WouldLikeToFax
EM144 (Not used in current version.) PH_AEml_WouldLikeToFax
EM145 Would you like to check your calendar PH_AEml_AnotherDay
for another day?
EM146 ...scheduled an appointment... PH_AEml_ApptHeader
EM147 ...scheduled an urgent appointment... PH_AEml_ApptHeader
EM148 The appointment is located at... PH_AEml_ApptLocatedAt
EM149 Would you like to check it? PH_AEml_WouldLikeToCheck
(Appointment)

108 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM150 Would you it faxed to you? PH_AEml_WouldLikeToFax
(Appointment)
EM151 ...has requested an appointment... PH_AEml_ApptHeader
EM152 ...has requested an urgent PH_AEml_ApptHeader
appointment...
EM153 Would you like to check it? PH_AEml_WouldLikeToCheck
(Appointment)
EM154 Would you it faxed to you? PH_AEml_WouldLikeToFax
(Appointment)
EM155 Would you like to accept this PH_AEml_LikeToAccept
appointment?
EM156 ...sent a note for... PH_AEml_NoteHeader
EM157 ...sent an urgent note for... PH_AEml_NoteHeader
EM158 The note states... PH_AEml_MsgIs
EM159 Would you like to check it? (Note) PH_AEml_WouldLikeToCheck
EM160 Would you it faxed to you? (Note) PH_AEml_WouldLikeToFax
EM161 Would you like to check it? PH_AEml_WouldLikeToCheck
(Unconfirmed note)
EM162 Would you it faxed to you? PH_AEml_WouldLikeToFax
(Unconfirmed note)
EM163 Would you like to accept this note? PH_AEml_LikeToAccept
EM164 You have no incomplete tasks. PH_AEml_IncompleteTaskCount
EM165 You have no completed tasks. PH_AEml_AllTaskCount
EM166 You have one incomplete task. PH_AEml_IncompleteTaskCount
EM167 You have one completed task. PH_AEml_AllTaskCount
EM168 You have... PH_AEml_IncompleteTaskCount
PH_AEml_AllTaskCount
EM169 ...incomplete tasks. PH_AEml_IncompleteTaskCount

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 109


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM170 ...completed tasks for today. PH_AEml_AllTaskCount
EM171 You have no incomplete tasks for... PH_AEml_IncompleteTaskCount
EM172 You have no completed tasks for... PH_AEml_AllTaskCount
EM173 You have one incomplete task for... PH_AEml_IncompleteTaskCount
EM174 You have one completed task for... PH_AEml_AllTaskCount
EM175 ...incomplete tasks for... PH_AEml_IncompleteTaskCount
EM176 ...completed tasks for... PH_AEml_AllTaskCount
EM177 ...and one new task to accept. PH_AEml_IncompleteTaskCount
EM178 ...new tasks to accept. PH_AEml_IncompleteTaskCount
EM179 Would you like to check your PH_AEml_WouldLikeToCheck
incomplete tasks?
EM180 Would you like to check your new PH_AEml_WouldLikeToCheck
tasks?
EM181 (Not used in current version.) PH_AEml_WouldLikeToFax
EM182 (Not used in current version.) PH_AEml_WouldLikeToFax
EM183 Would you like to check your PH_AEml_AnotherDay
incomplete tasks for another day?
EM184 ...assigned a task due... PH_AEml_TaskHeader
EM185 ...assigned an urgent task due... PH_AEml_TaskHeader
EM186 This task has been completed. (Not used in current version.)
EM187 This task is not complete. (Not used in current version.)
EM188 Would you like to check it? (Task) PH_AEml_WouldLikeToCheck
EM189 Would you liked it faxed to you? (Task) PH_AEml_WouldLikeToFax
EM190 Would you like to mark it complete? PH_AEml_MarkItComplete
(Task)
EM191 ...has requested a task due... PH_AEml_TaskHeader
EM192 ...has requested an urgent task due... PH_AEml_TaskHeader

110 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM193 Would you like to check it? (Task) PH_AEml_WouldLikeToCheck
EM194 Would you liked it faxed to you? (Task) PH_AEml_WouldLikeToFax
EM195 Would you like to accept this task? PH_AEml_LikeToAccept
EM196 Would you like to mark it complete? PH_AEml_MarkItComplete
(Task)
EM197 This appointment is from... PH_AEml_MMTimeStamp
EM198 This task was assigned... PH_AEml_MMTimeStamp
EM199 ...and due... SUBPH_DueSpan
EM200 This note is for... PH_AEml_MMTimeStamp
EM201 There are no other recipients. (Not used in current version.)
EM202 Addressed to... PH_AEnl_AddressedTo
EM203 Copied to... PH_AEml_AddressedTo
EM204 Appointment accepted. PH_AEml_Accepted
EM205 Task accepted. PH_AEml_Accepted
EM206 Note accepted. PH_AEml_Accepted
EM207 Appointment declined PH_AEml_Declined
EM208 Task declined. PH_AEml_Declined
EM209 Note declined. PH_AEml_Declined
EM210 Task marked complete. PH_AEml_MarkedComplete
EM211 The message is... PH_AEml_MsgIs
EM212 The message states... PH_AEml_MsgIs
EM213 ...until... SUBPH_TimeSpan
EM214 For calendar options, enter 3; reply, 4; PH_AEml_CalMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9; save as new, 0.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 111


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM215 For calendar options, enter 3; reply, 4; PH_AEml_CalMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9; save as new, 0.
EM216 For calendar options, enter 3; reply, 4; PH_AEml_CalMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9.
EM217 For calendar options, enter 3; reply, 4; PH_AEml_CalMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9.
EM218 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM
next, 5; delete, 6; fax, 7; time stamp, 8;
redirect, 9; save as new, 0.
EM219 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM
next, 5; delete, 6; time stamp, 8;
redirect, 9; save as new, 0.
EM220 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM
next, 5; delete, 6; fax, 7; time stamp, 8;
redirect, 9.
EM221 For task options, enter 3; reply, 4; check PH_AEml_TaskMAM
next, 5; delete, 6; time stamp, 8;
redirect, 9.
EM222 For e-mail options, enter 3; reply, 4; PH_AEml_EmailMsgMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9; save as new, 0.
EM223 For e-mail options, enter 3; reply, 4; PH_AEml_EmailMsgMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9; save as new, 0.
EM224 For e-mail options, enter 3; reply, 4; PH_AEml_EmailMsgMAM
check next, 5; delete, 6; fax, 7; time
stamp, 8; redirect, 9.
EM225 For e-mail options, enter 3; reply, 4; PH_AEml_EmailMsgMAM
check next, 5; delete, 6; time stamp, 8;
redirect, 9.

112 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM226 To list recipients, enter 4. PH_AEml_InboxMAMOptions
EM227 To list recipients, enter 4; accept, 5; PH_AEml_CalMAMOptions
decline, 6.
EM228 To list recipients, enter 4; accept, 5; PH_AEml_TaskMAMOptions
decline, 6; mark complete, 7.
EM229 For any e-mail message, to include the PH_AEml_FaxContentsOfEmail
contents of your e-mail messages, enter
1. To include just the headers, enter 2.
EM230 You must set a security code or... PH_AEml_NeedSecurityCode
EM231 This options is not available. PH_AEml_FeatureNotSupported
PH_AEml_OptionNotSupported
EM232 To reply, enter 1; for no reply, enter 2. (Not used in current version.)
EM233 Text-to-speech temporarily (Not used in current version.)
unavailable.
EM234 ...incomplete. (Not used in current version.)
EM235 For tomorrow, enter 1; for two days PH_AEml_EnterMonthAndDay
from now, enter 2; and so on. To enter a
month and day, enter 9.
EM236 ...and no e-mail items to fax. (Not used in current version.)
EM237 ...and one e-mail item to fax. PH_FaxCk_YouHaveFaxes
EM238 ...e-mail items to fax. PH_FaxCk_YouHaveFaxes
EM239 There is nothing to fax. PH_FaxCk_YouHaveFaxes
EM240 For more information, please contact PH_AEml_FeatureNotSupported
you system administrator.
EM241 (Not used in current version.) (Not used in current version.)
EM242 ...and no new tasks to accept. PH_AEml_IncompleteTaskCount
EM243 To list recipients, enter 4; mark PH_AEml_TaskMAMOptions
complete, 7.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 113


Prompt Prompt text by prompt number Phrase(s) containing prompt
EM244 Would you like to check your PH_AEml_WouldLikeToCheck
completed tasks?
EM245 ...today. (Not used in current version.)
EM246 ...today's... (Not used in current version.)
EM247 Would you like to check your PH_AEml_WouldLikeToCheck
completed tasks for another day?
ER001 An error occurred with disk PH_GAEN_DiskRedundancy
redundancy. The system is running on
a single drive.
ER002 An error occurred during disk PH_GAEN_DiskOptimization
maintenance.
ER003 An error occurred during your regularly PH_GAEN_TapeBackup
scheduled backup. It is important to
have a current backup.
ER004 The voice mail system... PH_GAEN_VMS
ER005 Your disk is almost full. Logging of PH_GAEN_DiskFullDebug
diagnostic traces has been suspended.
ER006 Your disk is almost full. Message PH_GAEN_DiskFullRecord
recording has been suspended.
ER007 Your disk is almost full. Logging of all PH_GAEN_DiskFullLog
call data has been suspended.
ER008 Went out of service due to a critical PH_GAEN_NetNodeOut
error.
ER009 Went out of service due to the PH_GAEN_NetNodeOut
maximum number of failed calls being
reached.
ER010 Online backup has terminated with an PH_GAEN_OnLineBackupFailed
error.
ER011 The data link to the telephone system PH_GAEN_SerialIntegrationDown
has failed.

114 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
ER012 One of the power supply fans has failed. PH_GAEN_PowerSupplyFanDown
ER013 The temperature in the main chassis PH_GAEN_HeatProblem
has exceeded safe operating limits.
ER014 One of the fans in the main chassis has PH_GAEN_CPUFanDown
failed.
ER015 At least one non-critical disk error has PH_GAEN_DiskErrNonCritical
been detected.
ER016 At least one critical disk error has been PH_GAEN_DiskErrCritical
detected.
ER017 A disk drive has failed. PH_GAEN_DiskDriveDown
ER018 A power supply has failed in the disk PH_GAEN_DiskPowerSupplyDown
storage system.
ER019 The system cannot dial out because a PH_GAEN_VoiceBoardDownCantDialout
voice board has failed.
ER020 The system is running on UPS battery PH_GAEN_UPSEngaged
power because main power has failed.
ER021 Main power has been restored. PH_GAEN_MainPowerRestored
ER022 The fax system has failed. PH_GAEN_FaxDown
ER023 At least one voice board has failed. PH_GAEN_VoiceBoardDown
ER024 The System Monitoring Unit has failed. PH_GAEN_AlarmUnitDown
Until this unit is fixed, the system
cannot diagnose hardware problems or
send out an alert.
ER025 The System Monitoring Unit battery is PH_GAEN_AlarmUnitBatteryLow
low.
ER026 The System Monitoring Unit modem PH_GAEN_AlarmUnitModemDown
has failed. The system cannot use this
modem to send out an alert.
ER027 The data link to the Property PH_GAEN_PMSLinkDown
Management System has failed.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 115


Prompt Prompt text by prompt number Phrase(s) containing prompt
ER028 A problem has been detected. PH_GAEN_SerialIntegrationDown
PH_GAEN_PowerSupplyFanDown
PH_GAEN_HeatProblem
PH_GAEN_CPUFanDown
PH_GAEN_DiskErrNonCritical
PH_GAEN_DiskErrCritical
PH_GAEN_DiskDriveDown
PH_GAEN_DiskPowerSupplyDown
PH_GAEN_VoiceBoardDownCantDialout
PH_GAEN_UPSEngaged
PH_GAEN_FaxDown
PH_GAEN_VoiceBoardDown
PH_GAEN_AlarmUnitDown
PH_GAEN_AlarmUnitBatteryLow
PH_GAEN_AlarmUnitModemDown
PH_GAEN_PMSLinkDown
PH_GAEN_PowerSupplyBadVoltage
PH_GAEN_TapeNeedsCleaning
PH_GAEN_DiskFanDown
PH_GAEN_PowerSupplyDown
PH_GAEN_AlarmUnitHeatProblem
PH_GAEN_VoiceBoardDownCantAnswer
PH_GAEN_VoiceBoardDownCantDoLamps
PH_GAEN_RAIDFanFail
PH_GAEN_Fax_CantReceiveOrDeliver
PH_GAEN_Fax_CantReceive
PH_GAEN_Fax_CantDeliver

116 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
ER029 Please contact your system PH_GAEN_DiskRedundancy
representative. PH_GAEN_DiskOptimization
PH_GAEN_TapeBackup
PH_GAEN_DiskFullDebug
PH_GAEN_DiskFullRecord
PH_GAEN_DiskFullLog
PH_GAEN_OnLineBackupFailed
PH_GAEN_SerialIntegrationDown
PH_GAEN_PowerSupplyFanDown
PH_GAEN_HeatProblem
PH_GAEN_CPUFanDown
PH_GAEN_DiskErrNonCritical
PH_GAEN_DiskErrCritical
PH_GAEN_DiskDriveDown
PH_GAEN_DiskPowerSupplyDown
PH_GAEN_VoiceBoardDownCantDialout
PH_GAEN_UPSEngaged
PH_GAEN_FaxDown
PH_GAEN_VoiceBoardDown
PH_GAEN_AlarmUnitDown
PH_GAEN_AlarmUnitBatteryLow
PH_GAEN_AlarmUnitModemDown
PH_GAEN_PMSLinkDown
PH_GAEN_PowerSupplyBadVoltage
PH_GAEN_TapeNeedsCleaning
PH_GAEN_DiskFanDown
PH_GAEN_PowerSupplyDown
PH_GAEN_AlarmUnitHeatProblem
PH_GAEN_VoiceBoardDownCantAnswer
PH_GAEN_VoiceBoardDownCantDoLamps
PH_GAEN_RAIDFanFail
PH_GAEN_Fax_CantReceiveOrDeliver
PH_GAEN_Fax_CantReceive
PH_GAEN_Fax_CantDeliver
ER030 At least one of the power supplies is PH_GAEN_PowerSupplyBadVoltage
malfunctioning.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 117


Prompt Prompt text by prompt number Phrase(s) containing prompt
ER031 The tape backup unit needs cleaning PH_GAEN_TapeNeedsCleaning
immediately.
ER032 A fan has failed in the disk storage PH_GAEN_DiskFanDown
system.
ER033 One of the power supplies has failed. PH_GAEN_PowerSupplyDown
ER034 The temperature in the System PH_GAEN_AlarmUnitHeatProblem
Monitoring Unit has exceeded safe
operating limits.
ER035 The system cannot answer the phone PH_GAEN_VoiceBoardDownCantAnswer
because a voice board has failed.
ER036 The system cannot activate message PH_GAEN_VoiceBoardDownCantDoLamps
waiting indications because a voice
board has failed.
ER037 A fan has failed in the disk storage PH_GAEN_RAIDFanFail
system.
ER038 Main power has been restored, but PH_GAEN_MainPowerRestoredShutdown
shutdown is already underway. Started
ER039 The fax system is improperly PH_GAEN_Fax_CantReceiveOrDeliver
configured. Until it is fixed, the system
cannot receive or deliver faxes.
ER040 The fax system is improperly PH_GAEN_Fax_CantReceive
configured. Until it is fixed, the system
cannot receive faxes.
ER041 The fax system is improperly PH_GAEN_Fax_CantDeliver
configured. Until it is fixed, the system
cannot deliver faxes.
ER042 All voice boards have failed. PH_GAEN_VBoardAllFail
FB001 Fax for... PH_Fax_Greet
FB002 Please state what it's about. (Not used in current version.)
FB003 Please state what this fax is about. PH_Fax_Annotate

118 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
FB004 I'll record your message at the tone. PH_Fax_WontHoldSoTakeMsg
FB005 You may leave a voice message at the PH_Fax_WontHoldSoTakeMsg
tone.
FB006 You may add to your voice message at PH_Fax_WontHoldSoTakeMsg
the tone.
FB007 All fax machines are in use. PH_Fax_HoldAllStillBusy
FB008 All fax machines are still in use. PH_Fax_HoldAllStillBusy
FB009 To wait for a fax machine, enter 1. To PH_Fax_YouAreInLine
cancel your fax and leave a voice
message, enter 2.
FB010 To wait for a fax machine, enter 1. To PH_Fax_YouAreInLine
cancel your fax and add to your voice
message, enter 2.
FB011 To continue to wait for a fax machine, PH_Fax_YouAreInLine
enter 1. To cancel your fax and leave a
voice message, enter 2.
FB012 To continue to wait for a fax machine, PH_Fax_YouAreInLine
enter 1. To cancel your fax and add to
your voice message, enter 2.
FB013 I'll transfer you to a fax machine now. PH_Fax_EnterStart
When you hear the fax tone, press the
start button on your fax machine.
FB014 I'm sorry, I can't receive a fax at this PH_Fax_SystemDown
time.
FB015 I'm sorry, I can't deliver a fax at this PH_Fax_SystemDown
time.
FB016 (Not used in current version.) (Not used in current version.)
FB017 Fax calls are answered in the order PH_Fax_YouAreInLine
received.
FB018 ...or to try another extension, enter PH_Fax_YouAreInLine
pound.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 119


Prompt Prompt text by prompt number Phrase(s) containing prompt
FB019 While you are holding, you may enter 2 PH_Fax_HoldOptions
to add to your voice message, or 3 to try
another extension at any time.
FB020 While you are holding, you may enter 2 PH_Fax_HoldOptions
to leave a voice message, or 3 to try
another extension at any time.
FB021 Remember, you may enter 2 to add to PH_Fax_HoldOptions
your voice message, or 3 to try another
extension at any time.
FB022 Remember, you may enter 2 to leave a PH_Fax_HoldOptions
voice message, or 3 to try another
extension at any time.
FB023 If you don't want to leave a message, PH_Fax_AnnotateFollowup
just enter star after the tone. PH_Opt_ToChangePhoneEtcPlusFax
FB024 If you'd like to wait for a fax machine, PH_Fax_YouAreInLine
say yes. To cancel your fax and add to
your message, remain silent.
FB025 If you'd like to wait for a fax machine, PH_Fax_YouAreInLine
say yes. To cancel your fax and leave a
message, remain silent.
FB026 To continue to wait for a fax machine, PH_Fax_YouAreInLine
say yes. To cancel your fax and add to
your message, remain silent.
FB027 To continue to wait for a fax machine, PH_Fax_YouAreInLine
say yes. To cancel your fax and leave a
message, remain silent.
FM001 Message delivery. For your work phone, PH_Opt_MessageDelivery
enter 4; home phone, 5; pager, 6; spare
phone, 7; fax machine, 8.
FM002 To change the phone number, enter 4; PH_Opt_ToChangeThePhoneNumber
schedule, 5; delivery mode, 6; fax
notification, 7.

120 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
FM003 Change delivery to your fax machine? PH_Dlv_LikeToChangeFaxMachine
FM004 Delivery to your fax machine is... PH_Dlv_MessageDeliveryIs
FM005 This phone rings to tell you when you PH_Dlv_PhoneNotifiesForFax
have a fax.
FM006 This phone does not ring to tell you PH_Dlv_PhoneNotifiesForFax
when you have a fax.
FM007 You have no new faxes. PH_FaxCk_YouHaveFaxes
FM008 You have one new fax. PH_FaxCk_YouHaveFaxes
FM009 There is one new fax... PH_FaxCk_YouHaveVoicelessFaxes
FM010 There are... PH_FaxCk_YouHaveVoicelessFaxes
FM011 You still have one new fax. PH_FaxCk_YouStillHaveFaxes
FM012 New faxes. (Trailing) PH_FaxCk_YouHaveFaxes
PH_FaxCk_YouStillHaveFaxes
FM013 Faxes. (Trailing) PH_FaxCk_IncludingFaxes
FM014 ...including... PH_FaxCk_IncludingFaxes
FM015 ...including one fax. PH_FaxCk_IncludingFaxes
FM016 ...without voice annotation. PH_FaxCk_YouHaveVoicelessFaxes
FM017 Deliver this fax? PH_FaxCk_LikeToDeliver
FM018 Deliver these faxes? PH_FaxCk_LikeToDeliver
FM019 Deliver this fax? PH_FaxCk_LikeToDeliverThis
FM020 Deliver this fax again? PH_FaxCk_LikeToRedeliverThis
FM021 Would you like me to deliver this to PH_FaxCk_LikeToDeliverUsualNum
your usual fax machine?
FM022 To deliver to... PH_FaxCk_MenuOfferNum
FM023 To deliver to your usual fax machine, PH_FaxCk_MenuOfferUsualNum
enter 1.
FM024 To use a different fax machine, enter 2. PH_FaxCk_MenuEnterNum

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 121


Prompt Prompt text by prompt number Phrase(s) containing prompt
FM025 I'll deliver this fax to your usual fax PH_FaxCk_HandsFreeOfferUsualNum
machine.
FM026 Enter the digits of the fax phone PH_FaxCk_EnterPhoneNum
number. PH_PTF_EnterFaxNumber
FM027 This fax cannot be delivered, since no PH_FaxCk_NoPhoneAtAll
phone number has been specified.
FM028 Save this fax as new? PH_FaxCk_SaveFaxAsNew
FM029 Fax saved as new. PH_FaxCk_FaxSavedAsNew
FM030 Your fax will be delivered shortly. PH_FaxCk_ConfirmDelivery
FM031 Will be delivered shortly. PH_FaxCk_ConfirmDelivery
FM032 The fax has this voice annotation... PH_FaxCk_FirstNextIsAnnotated
FM033 The first fax has this voice annotation... PH_FaxCk_FirstNextIsAnnotated
FM034 The next fax has this voice annotation... PH_FaxCk_FirstNextIsAnnotated
FM035 The fax has no voice annotation. PH_FaxCk_FirstNextNotAnnotated
FM036 The first fax has no voice annotation. PH_FaxCk_FirstNextNotAnnotated
FM037 The next fax has no voice annotation. PH_FaxCk_FirstNextNotAnnotated
FM038 Fax arrived... PH_FaxCk_ArrivedAt
FM039 Fax attempted... PH_FaxCk_AttemptedAt
FM040 This fax is already being delivered. PH_FaxCk_DeliveryInProgress
FM041 This fax has already been delivered. PH_FaxCk_AlreadyDelivered
FM042 No fax to deliver. PH_FaxCk_NoFaxToDeliver
FM043 Error receiving a fax. (Not used in current version.)
FM044 Error during a fax. (Not used in current version.)
FM045 Your fax box has an urgent message. PH_FaxCk_YourFaxBox
FM046 Your fax box has a message. PH_FaxCk_YourFaxBox
FM047 Your fax box... PH_FaxCk_YourFaxBox
FM048 Archive this fax? PH_FaxCk_SaveFaxAsOld

122 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
FM049 Fax archived. PH_FaxCk_FaxSavedAsOld
FM050 This fax has never been delivered. PH_FaxCk_FaxNeverDelivered
FM051 The first fax could not be automatically PH_FaxCk_AutodeliverFailed
delivered.
FM052 The next fax could not be automatically PH_FaxCk_AutodeliverFailed
delivered.
FM053 The fax could not be automatically PH_FaxCk_AutodeliverFailed
delivered.
FM054 To change the phone number, enter 4; PH_Fax_ChangeFaxPhoneMenu
to change the schedule, 5.
FM055 The caller chose not to hold for a fax PH_FaxCk_CallerDidntHold
port.
FM056 ...but, all fax ports were busy. PH_FaxCk_CallerCouldntHold
FM057 Please see your system manager if you PH_FaxCk_SysFailedReceiving
need more information about why this
fax couldn't be received.
FM058 The fax... PH_FaxCk_FirstNextNotAnnotated
PH_FaxCk_ArrivedAt
FM059 The first fax... PH_FaxCk_FirstNextNotAnnotated
FM060 The next fax... PH_FaxCk_FirstNextNotAnnotated
FM061 A fax delivery you requested was PH_FaxCk_CouldntDeliver
incomplete. You requested the
delivery...
FM062 ...requested... (Not used in current version.)
FM063 This does not appear to be a fax PH_FaxCk_NotFaxMachine
machine.
FM064 The greeting your fax callers hear is PH_Sub_YourGreetingIs
currently...
FM065 Your fax greeting is... PH_Sub_YourGreetingIs

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 123


Prompt Prompt text by prompt number Phrase(s) containing prompt
FM066 To hear current greeting, enter 4; switch PH_Opt_ToHearCurrentGreetingWithFax
greeting, 5; edit standard greeting, 6;
edit alternate greeting, 7; edit busy
greeting, 8; edit fax greeting, 9.
FM067 Cannot delete this fax right now. PH_FaxCk_CannotDeleteFax
FM068 ...arrived... PH_FaxCk_ArrivedAt
FM069 The fax greeting is... PH_Sub_YourGreetingIs
FM070 Make sure the phone number is correct (Not used in current version.)
and that you're sending to a group 3 fax
machine.
FM071 ...new faxes... PH_FaxCk_YouHaveVoicelessFaxes
FM072 ...faxes... PH_FaxCk_ConfirmDelivery
FM073 Save these faxes as new? PH_FaxCk_SaveFaxAsNew
FM074 This message cannot be redirected. PH_FaxCk_NoRedirect
FM075 In addition to voice messages, outside PH_Sub_YourFaxBoxIs
callers may leave you faxes by entering
your fax extension. Your fax extension
is...
FM076 For a different fax machine... PH_FaxCk_EnterPhoneNum
FM077 Your fax box. (Trailing) PH_FaxCk_YourFaxBoxTrail
FM078 Fax deleted. PH_FaxCk_FaxDeleted
FM079 This fax has never been delivered. PH_Chk_FaxNeverDeliveredDelete
Would you still like to delete it?
FM080 I cannot delete this fax right now. PH_Chk_ICannotDeleteFax
FM081 A fax you sent could not be transmitted. PH_PTF_CannotTransmit
FM082 You sent the fax... PH_PTF_CannotTransmit
FM083 Send this fax again? PH_PTF_AskResend
FM084 To send to... PH_PTF_ToSendToOfferNum
FM085 To change the number, enter 2. PH_PTF_ToSendToDifferent

124 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
FM086 The fax will be sent shortly. PH_PTF_WillBeSent
FX001 To select a document, enter its number PH_Fax_RequestDoc
at any time during this message.
FX002 To select another document, enter its PH_Fax_RequestDoc
number now.
FX003 If you don't know the number and PH_Fax_HearList
would like to hear a list of available
documents, enter # now. <1 second of
silence>
FX004 Thank you for calling, your fax will PH_Fax_ArriveShortly
arrive shortly.
FX005 I am not able to send your fax at this PH_Fax_ArriveShortly
time.
FX006 If you need further assistance, enter # PH_Fax_SayBye
now. Thank you and good-bye.
FX007 I'm sorry, the document you requested PH_Fax_FaxNotAvailable
is not available at this time.
FX008 I'm sorry... PH_Fax_NumberNotValid
FX009 I'm sorry, document... PH_Fax_SorryDocument
FX010 ...is not available at this time. PH_Fax_NumberIsNotAvailable
FX011 You have selected... PH_Fax_YouSelected
FX012 You have selected document... PH_Fax_YouSelected
FX013 To confirm this selection enter 1, to PH_Fax_YouSelected
cancel it enter 2.
FX014 Selection canceled. PH_Fax_ConfirmedCancelled
FX015 <2 seconds of silence> (Not used in current version.)
FX016 You have selected the maximum PH_Fax_RequestedMaximum
number of documents allowed.
FX017 ...for... PH_Fax_ForNameEnterNumber

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 125


Prompt Prompt text by prompt number Phrase(s) containing prompt
FX018 ...enter... PH_Fax_ForNameEnterNumber
FX019 Please enter the area code and phone PH_Fax_EnterFaxNumber
number of your fax machine.
FX020 Please enter the complete phone PH_Fax_EnterFaxNumber
number of your fax machine.
FX021 Your fax will be sent to... PH_Fax_DocWillBeSentTo
PH_PTF_YourFaxWillBeSentTo
FX022 If this is correct, enter 1; to change it, PH_Fax_DocWillBeSentTo
enter 2. PH_Fax_AddressedTo
FX023 Is not a valid area code and phone PH_Fax_NumberNotValid
number.
FX024 Is a toll call which is not permitted. PH_Fax_NumberNotValid
FX025 If you would like your extension PH_Fax_LikeExtension
number to appear on the cover sheet,
enter it now. Otherwise, the cover sheet
will remain unaddressed.
FX026 Your fax will be addressed to the person PH_Fax_AddressedTo
at extension...
FX027 Selection confirmed. PH_Fax_ConfirmedCancelled
FX028 When you're finished selecting PH_Fax_RequestDoc
documents, enter star.
FX029 <5 seconds of silence> Okay, I'll fax the PH_Fax_RequestDoc
documents you've selected.
FX030 Otherwise, I'll list the available PH_Fax_HearList
documents now.
GI001 To help process this call, please enter PH_Box_GatherPhoneNumber
your complete phone number.
GI002 To help process this call, please enter PH_Box_GatherAccountNumber
your account code.
GI003 You have entered... PH_Box_YouEntered

126 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
GI004 To confirm, enter 1; to try again, enter PH_Box_YouEntered
2.
GI005 To help process this call, please enter (Not used in current version.)
your 10-digit phone number.
GI006 To help process this call, please enter (Not used in current version.)
your account code.
GL001 <Half-second of silence> PH_FaxCk_NoDeliveryOffer
PH_SysMgr_ReadNumber
GL002 <1 second of silence> PH_Dir_GroupName
PH_Dir_EndOfGroup
PH_Dir_ToStartHearAgain
GL003 <3 seconds of silence> PH_Dir_EndPause
PH_Fax_ShortHoldPhrase
GL004 For Q, enter 7; for Z, enter 9. PH_Dir_PleaseEnterLetters
PH_Leave_AskForName
PH_Sub_EnterFirst3Letters
PH_Sub_DoesNotKnowExtension
PH_Sub_ExitOrAskForExt
PH_Group_AddMemberbyName
PH_Group_DelMemberbyName
PH_Group_EnterFirst3Letters
PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName
PH_Net_Lv_AskForNameAtNode
PH_Net_Grp_AskForNameAtNode
PH_Dir_PleaseSayLetters
GL005 Or enter pound pound to select the PH_Leave_AskForName
extension number. PH_Group_AddMemberbyName
PH_Group_DelMemberbyName
PH_Sub_ExitOrAskForExt
GL006 Enter 1 for Yes or 2 for No. PH_Sub_WouldYouLikeToChange
PH_Sub_WouldYouLikeToDeleteCode
PH_Sub_LikeToSetSecurityCode
PH_Sub_CanHaveTwoGreetings

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 127


Prompt Prompt text by prompt number Phrase(s) containing prompt
GL007 On. PH_Dlv_MessageDeliveryIs
PH_Dlv_UrgentDeliveryIs
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
GL008 Off. PH_Dlv_MessageDeliveryIs
PH_Dlv_UrgentDeliveryIs
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
GL009 Shall I turn it on? PH_Dlv_LeaveTurnOn
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
GL010 Shall I leave it on? PH_Dlv_LeaveTurnOn
PH_Sub_ListingInDirectoryIsNow
PH_Sub_TransferToExtensionIs
PH_Sub_ScreeningToExtensionIs
PH_Sub_HoldingToExtensionIs
PH_Eml_MsgCountingIsNow
PH_SysMgr_AnnounceIsOffOrOn
GL011 The voice mail system is running low PH_Sub_LowOnSpace
on recording space. Please delete all
unnecessary messages.
GL012 I'm sorry, I can't take a message now, PH_Box_SorryCantTakeMessage
but thanks for calling.

128 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
GL013 I'm sorry, I'm out of message space and PH_Rec_OutOfSpace
can't record any more.
GL014 I'm sorry, I can't presently access... PH_Chk_CantAccess
PH_Leave_SorryCantAccess
PH_Sub_CantAccessSetupOptions
GL015 I'm sorry, I can't talk to you now; please PH_Box_SorryCantTalkNow
call back.
GL016 An interruption has occurred. To PH_Rec_DialtoneDetected
continue, enter 1.
GL017 To exit, enter star. PH_Group_AddMemberbyName
PH_Group_DelMemberbyName
PH_Group_ToExitEnterStar
PH_HvmAdm_EnterExtension
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyName
PH_Group_ContDelMemberbyName
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Net_Grp_AskForNodeNumber
PH_Net_Grp_AskForExtAtNode
PH_Net_Grp_AskForNameAtNode
PH_Eml_EmailMsgMAM
PH_AEml_CalMAM
PH_AEml_TaskMAM
PH_AEml_InboxMAMOptions
PH_AEml_CalMAMOptions
PH_AEml_TaskMAMOptions|
PH_SBOwn_LikeToResetBox
PH_Sub_EditMsgYesNoMenu
PH_Sub_EnterFirst3Letters
GL018 Deleted. PH_Group_AddedorDeleted
GL019 Enter any digit to continue. PH_Rec_EnterTTToContinue
PH_Pause_EnterTT

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 129


Prompt Prompt text by prompt number Phrase(s) containing prompt
GL020 This option is not available. Please see PH_Sub_ThisOptionIsNotAvailable
your system manager if you need more PH_Spdl_OptionNotAvailable
information.
GL021 <1 millisecond of silence> PH_Leave_Beep
PH_Fax_AnnotateFollowup
PH_SysMgr_WillRecordItNowBeep
GL022 <Tone> (for transfer and record PH_Xfer_Announce
announce)
GL023 <Half second of silence> PH_Chk_ReviewDelay
GL024 Please try again later. PH_Sub_CantAccessSetupOptions

130 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
GL025 When you're finished, enter star. PH_Box_PleaseEnterCallback
PH_Dlv_EnterStartTime
PH_Dlv_EnterStopTime
PH_Dlv_EnterActiveDays
PH_Sub_StateYourNameAtTheBeep
PH_Sub_ChooseACodeWillNotForget
PH_Sub_EnterSecurityCode
PH_Sub_OneWayPeopleKnow
PH_Sub_EnterNewPhoneNumber
PH_Spdl_EnterTime
PH_Opt_ToHearMessageEnter4
PH_Opt_ToHearMessageNotHeard
PH_Opt_ForUrgentEnter4
PH_Group_RecordGroupName
PH_Fax_EnterFaxNumber
PH_Net_EnterExt
PH_Box_GatherPhoneNumber
PH_Box_GatherAccountNumber
PH_Sub_EnterSecurityCodeNow
PH_Eml_EnterPassword
PH_Eml_EnterNewPassword
PH_Eml_ReEnterPassword
PH_Eml_EnterCurrentPassword
PH_Eml_HowEnterAlphaNumPwd
PH_Sub_WillHaveTwoGreetings
PH_Sub_WillHaveSameGreeting
PH_Sub_RecordBusyGreeting
PH_Sub_RecordPersonalGreeting
PH_SysMgr_EnterFaxExtension
GL026 Otherwise, I'll send your message now. PH_Opt_ForUrgentEnter4
GL027 Otherwise, just enter star. PH_HvmAdm_EnterToReset
GL028 To send, enter star; to rerecord, enter PH_Eml_ReplyOptions
pound.
GL029 I'll send your reply now. PH_Eml_ReplyOptions
GL030 To try again, enter pound. (Not used in current version.)

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 131


Prompt Prompt text by prompt number Phrase(s) containing prompt
GL031 To reply, enter 1; for no reply, enter 2. (Not used in current version.)
GL032 To rerecord, enter pound. PH_Box_FirstEditMenu
PH_Box_NextEditMenu
PH_Sub_EditMsgYesNoMenu
GR001 This person is already a member. PH_Group_ThisPersonIsAMember
GR002 Not entered. The group cannot be PH_Group_NotEnteredNeedsName
added without a group name.
GR003 Not entered. The group number will PH_Group_NotEnteredNeedsName
not be changed.
GR004 Not recorded. The group cannot be PH_Group_TheVoiceNameIs
added without a recorded name.
GR005 Not entered. The group cannot be PH_Group_NotEnteredNeedsName
added without a group number.
GR006 Not entered. The group's spelled name PH_Group_NotEnteredNeedsName
will not be changed.
GR007 Can others send a message to this PH_Group_CanOtherSendToThis
group?
GR008 Do you want to change the group PH_Group_ChangeNameorNumber
number?
GR009 Do you want to change the group's PH_Group_ChangeNameorNumber
spelled name?
GR010 Do you want to change the group's PH_Group_ChangeRecordedName
recorded name?
GR011 Do you want to delete this member? PH_Group_ConfirmorDelete
GR012 I'm sorry, I cannot presently change PH_Group_SorryCantChangeGroup
this group.

132 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
GR013 Group number... PH_Group_Number
PH_Group_NumberConflicts
PH_Group_NameAndOrNumber
PH_Group_GroupNumber
PH_FaxCk_ArrivedAt
PH_Net_GroupNumberAtNode
GR014 Added. PH_Grou p_AddedorDeleted
PH_Group_MemberAddedOrNot
GR015 ...has the following members... PH_Group_HasTheFollowingMembers
GR016 Please enter the first three letters of the PH_Group_EnterFirst3Letters
group's name.
GR017 Please enter the group number. (Not used in current version.)
GR018 Please enter the three digits of the (Not used in current version.)
group number.
GR019 At the tone, state the name of the PH_Group_RecordGroupName
group.
GR020 Are you sure you want to delete... PH_Group_SureYouWantToDelete
GR021 Private group created. Ready to add the PH_Group_Created
first member to this group.
GR022 Open group created. Ready to add the PH_Group_Created
first member to this group.
GR023 Open group... PH_Group_OpenLocalNameAndOrNumber
GR024 Conflicts with an existing group PH_Group_NumberConflicts
number. Would you like to choose
another group number?
GR025 The following groups exist... PH_Group_TheseExist
GR026 The group number is... PH_Group_TheNumberIs
GR027 The group's voice name is... PH_Group_TheVoiceNameIs
GR028 The numbers corresponding to the first PH_Group_TheNumberIs
three letters of the group's name are...

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 133


Prompt Prompt text by prompt number Phrase(s) containing prompt
GR029 There are no matches to the group PH_Group_NoMatches
number you entered.
GR030 There are no further matches to the PH_Leave_NoSuchExtensionOrName
group number you entered. PH_Group_NoMatches
GR031 There are no matches to the three PH_Group_NoMatches
letters you entered. PH_Group_NoMoreMatches
GR032 There are no groups. PH_Group_ThereAreNoGroups
GR033 Would you like to add members to this PH_Group_LikeToAddToThisGroup
group?
GR034 Would you like to add members to this PH_Group_LikeToAddMembers
group list?
GR035 Would you like to change the name of PH_Group_LikeToChangeName
this group?
GR036 This group has no members. PH_Group_NoMembers
GR037 There are no matches to that extension PH_Group_NoMoreMatches
number.
GR038 Would you like to change this? PH_Group_LikeToChangeThis
GR039 Would you like to change your groups? PH_Sub_LikeToChangeGroups
GR040 Would you like to continue with group PH_Group_LikeToContinueMaint
maintenance?
GR041 Would you like to create a new group? PH_Group_LikeToCreateNewGroup
GR042 Would you like to delete a group? PH_Group_LikeToDeleteAGroup
GR043 Would you like to delete another group? PH_Group_LikeToDeleteAnother
GR044 Would you like to delete members from PH_Group_LikeToDeleteFromThis
this group?
GR045 Would you like to create another group? PH_Group_LikeToAddAnother
GR046 Would you like to delete members from PH_Group_LikeToDeleteMembers
this group list?
GR047 Would you like to edit a group? PH_Group_LikeToEditAGroup

134 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
GR048 Would you like to list all your groups? PH_Group_LikeToListAllGroups
GR049 Would you like to list members of this PH_Group_LikeToListMembers
group?
GR050 Would you like to edit another group? PH_Group_LikeToEditAnother
GR051 Would you like to make any more PH_Group_LikeToChangeMore
changes to this group?
GR052 Would you like to make changes to (Not used in current version.)
another group?
GR053 Would you like to record a message for PH_Group_RecordMessageNow
this group now?
GR054 Would you like to review the list of your PH_Group_ReviewListofGroups
groups?
GR055 Would you like to review this list? PH_Group_LikeToReviewList
GR056 To add a member... PH_Group_AddMemberbyName
PH_Group_AddMemberbyExt
GR057 To delete a member... PH_Group_DelMemberbyName
PH_Group_DelMemberbyExt
GR058 To add another member... PH_Group_ContAddMemberbyName
PH_Group_ContAddMemberbyExt
GR059 To delete another member... PH_Group_ContDelMemberbyName
GR060 (Not used in current version.) (Not used in current version.)
GR061 Please enter the three digits of the PH_Leave_AskForGroupNumber
group number. PH_Group_EnterGroupNumber
GR062 Is number... PH_Group_NameAndOrNumber
GR063 Open Group number... PH_Group_OpenLocalNameAndOrNumber
GR064 A message to this group is still being PH_Group_ContinueEditGroup
copied. Continue editing this group?

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 135


Prompt Prompt text by prompt number Phrase(s) containing prompt
GR065 To add this subscriber, you must turn PH_Group_AddTurnOffDispatch
off dispatch distribution for this group.
Groups with dispatch distribution can
only have members at the local site.
GR066 To add this subscriber, you must make PH_Group_AddChangeToLocalAccess
this a local access group. However, local
access groups cannot be used by
remote sites.
GR067 Add the subscriber and change the PH_Group_AddChangeToLocalAccess
group? PH_Group_AddTurnOffDispatch
GR068 Group changed. PH_Group_MemberAddedOrNot
GR069 Member not added. PH_Group_MemberAddedOrNot
GR070 Can subscribers at other sites send PH_Group_CanRemoteSendToThis
messages to this group?
GR071 Local access group created. Ready to PH_Group_Created
add the first member to this group.
GR072 Local access group... PH_Group_OpenLocalNameAndOrNumber
HD001 I'm sorry, all lines are busy. PH_Hold_AllStillBusy
HD002 I'm sorry, all lines are still busy. PH_Hold_AllStillBusy
HD003 ...is still on the phone... PH_Hold_NameStillBusy
HD004 Calls are answered in the order PH_Hold_YouAreInLine
received.
HD005 If you'd like to hold, enter 1; to leave a PH_Hold_YouAreInLine
message, enter 2. PH_Box_OfferReqHold
HD006 To continue to hold, enter 1; to leave a PH_Hold_YouAreInLine
message, 2; to try another extension, 3.
You must enter a digit to remain
connected.
HD007 I will attempt to put you through; PH_Hold_AttemptPutYou
please stay on the line.

136 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
HD008 While you are holding, you may enter 2 PH_Hold_HoldOptions
to leave a message, or 3 to try another
extension at any time.
HD009 Remember, you may enter 2 to leave a PH_Hold_HoldOptions
message, or 3 to try another extension
at any time.
HD010 You are first in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD011 You are second in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD012 You are third in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD013 You are fourth in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD014 You are fifth in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD015 You are sixth in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD016 You are seventh in line PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD017 You are eighth in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD018 You are ninth in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD019 You are tenth in line. PH_Hold_YouAreInLine
PH_Fax_YouAreInLine
HD020 There are over 10 calls holding ahead of PH_Hold_YouAreInLine
you. PH_Fax_YouAreInLine
HD021 And I have too many lines holding PH_Hold_TooMany
already.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 137


Prompt Prompt text by prompt number Phrase(s) containing prompt
HD022 I'm sorry the line is no longer busy, but PH_Hold_NoLongerBusy
now it doesn't answer.
HD023 <Hold music 0> PH_Hold_HoldMusic
HD024 <Hold music 1> PH_Hold_HoldMusic
HD025 <Hold music 2> PH_Hold_HoldMusic
HD026 <Hold music 3> PH_Hold_HoldMusic
HD027 <Hold music 4> PH_Hold_HoldMusic
HD028 <Hold music 5> PH_Hold_HoldMusic
HD029 <Hold music 6> PH_Hold_HoldMusic
HD030 <Hold music 7> PH_Hold_HoldMusic
HD031 <Hold music 8> PH_Hold_HoldMusic
HD032 <Hold music 9> PH_Hold_HoldMusic
HD033 If you'd like to hold, please say yes; to PH_Hold_YouAreInLine
leave a message, remain silent.
HD034 To continue to hold, please say yes; to PH_Hold_YouAreInLine
stop holding, remain silent.
IN001 To play a message, press the one-touch PH_OAI_SelectMessage
key. To look through your message list,
press the Next or Previous key.
IN002 Press pause to continue pausing or PH_OAI_PlayPause
resume to continue playing.
MB001 I'm sorry, I did not hear your selection. PH_Box_BadIDorPassword
Please reenter your selection now.
MB002 I'm sorry, the security code you entered PH_Box_BadIDorPassword
isn't correct.
MB003 ...is not available right now. PH_Box_IsGone
PH_Box_NameIsGone
MB004 ...is out today. PH_Box_IsGone
PH_Box_NameIsGone

138 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
MB005 ...is on the phone now. PH_Box_IsGone
PH_Box_NameIsGone
PH_Hold_NameStillBusy
MB006 I'll record your message at the tone. PH_Box_WillRecordMessageNow
When you are finished, hang up or stay
on the line for further options.
MB007 If you need further assistance, enter PH_Box_Goodbye
pound now. Thank you and goodbye.
MB008 If you'd like to leave a message, I'll PH_Box_WillRecordMessageNow
record it now. PH_Box_WillTakeMessageBeep
MB009 Please hold on while I try that PH_Xfer_HoldOn
extension.
MB010 Call for... PH_Xfer_CallForName
PH_Xfer_CallForExt
MB011 Who may I say is calling? PH_Xfer_WhomIsCalling
MB012 Call from... PH_Xfer_CallFrom
MB013 Enter 1 to take the call, or enter 2 and PH_Xfer_Confirm
I'll take a message.
MB014 I'm sorry, maximum recording time PH_Box_FirstEditMenu
was exceeded. PH_Box_MaxRecordingTimeExceeded
MB015 Box number... PH_Chk_BoxNo
PH_Fax_Greet
PH_SysMgr_ChangeBoxGreetings
MB016 Thank you, and goodbye. PH_Box_VoiceDetectBoxGoodbye
PH_Box_Goodbye
MB017 The person you are trying to reach... PH_Box_NameIsGone
PH_Hold_NameStillBusy
PH_Box_ClientNowAvail
PH_Box_ClientWantsYouToHold
PH_Box_RoutedByClient
PH_Box_RoutedByClientChoices
PH_Box_GreetingIntro

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 139


Prompt Prompt text by prompt number Phrase(s) containing prompt
MB018 Call transferred... PH_Chk_TransferredToFax
MB019 Please state who should receive this fax PH_Fax_AnnotatePublic
and what it's about.
MB020 Please hold on while I try the fax PH_Xfer_HoldOn
machine. Remember, press the start
button when you hear the tone.
MB021 If you'd like to listen to your message PH_Box_FirstEditMenu
enter 2.
MB022 I'll record your message at the tone. PH_Fax_AnnotateFollowup
When you are finished, please stay on
the line to be transferred to a fax
machine.
MB024 Please hold while I page… PH_Box_PleaseWaitForPage
MB025 Please pickup... PH_Box_PleasePickup
MB026 All page ports are busy now. PH_Box_AllPagePortsBusyNow
MB027 ...did not answer the page PH_Box_DidNotAnswerPage
MB028 I'm sorry, I cannot page now. PH_Box_CanNotPageNow
MB029 Please enter a number where your call PH_Box_PleaseEnterCallback
can be returned.
MB030 …has been paged PH_Box_HasBeenPaged
MB031 Please wait while I transfer you to the PH_Box_TransferToPagerService
pager service.
MB032 You have a call on… PH_Box_PleasePickUp
ME001 To check new messages, enter 4; leave PH_Opt_ToCheckNewMessages
messages, 5; review old messages, 6; PH_SM_Opt_ToCheckNewMessages
setup options, 7.
ME002 To hear new messages, enter 4; leave PH_Opt_NewMessages
messages, 5; review old messages, 6; PH_SM_Opt_NewMessages
setup options, 7.

140 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
ME003 There are no new messages. To leave PH_Opt_NoNewLeaveMessages
messages, enter 5; review old messages, PH_SM_Opt_NoNewLeaveMessages
6; setup options, 7.
ME004 There are no new messages. To hear PH_Opt_NoNewHearReceipts
return receipts, enter 4; leave messages, PH_SM_Opt_NoNewHearReceipts
5; review old messages, 6; setup
options, 7.
ME005 To hear return receipts, enter 4; leave PH_Opt_HearReceipts
messages, 5; review old messages, 6; PH_SM_Opt_HearReceipts
setup options, 7.
ME006 To leave messages, enter 5; review old PH_Opt_LeaveMessages
messages, 6; setup options, 7. PH_SM_Opt_LeaveMessages
ME007 Message delivery. For your work phone, PH_Opt_MessageDelivery
enter 4; home phone, 5; pager, 6; spare
phone, 7.
ME008 To change the phone number, enter 4; PH_Opt_ToChangeThePhoneNumber
schedule, 5; delivery mode, 6. PH_Opt_ToChangePhoneEtcPlusFax
ME009 For greetings, enter 4; groups, 5; PH_Opt_ForGreetingsEnter4
transfer or delivery, 6; personal
options, 7.
ME010 To hear current greeting, enter 4; switch PH_Opt_ToHearCurrentGreeting
greeting, 5; edit standard greeting, 6;
edit alternate greeting, 7; edit busy
greeting, 8.
ME011 To change your security code, enter 4; PH_Opt_ToChangeSecurityCode
recorded name, 5; spelled name, 6;
directory status, 7; e-mail setup, 8.
ME012 For urgent, enter 4; private, 5; return PH_Opt_ForUrgentEnter4
receipt, 6; future delivery, 7.
ME013 To hear this message, enter 4; cancel, 5; PH_Opt_ToHearMessageEnter4
change special delivery, 6.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 141


Prompt Prompt text by prompt number Phrase(s) containing prompt
ME014 To hear this message, enter 4; cancel, 5; PH_Opt_ToHearMessageNotHeard
change special delivery, 6; list who has
not heard it, 7.
ME015 To change transfer number, enter 4; call PH_Opt_ToChangeTransferNumber
screening, 5; call holding, 6.
ME016 For transfer options, enter 4; for PH_Opt_ForTransferOptionsEnter
delivery options, enter 5.
ME017 Main menu. PH_Sub_MainMenu
ME018 Remember, for the main menu, enter PH_Sub_HelloOwner
star; to move back a menu, enter
pound.
ME019 To add members, enter 4; delete PH_Opt_ToAddMembersEnter4
members, 5; list members, 6; change
group name, 7.
ME020 To create a group, enter 4; edit a group, PH_Opt_ToCreateAGroupEnter4
5; list groups, 6; delete a group, 7.
ME021 For voice messages, enter 4; fax totals, PH_Chk_MessageCategoryMenu
5; e-mail, 6.
ME022 To reply, enter 4; check next, 5; delete, 6; PH_Chk_MAM_Subscriber_New
archive, 7; time-stamp, 8; redirect, 9;
save as new, 0.
ME023 To reply, enter 4; check next, 5; delete, 6; PH_Chk_MAM_Subscriber_Old
archive, 7; time-stamp, 8; redirect, 9.
ME024 To check next, enter 5; delete, 6; PH_Chk_MAM_Box_New
archive, 7; time-stamp, 8; redirect, 9;
save as new, 0.
ME025 To check next, enter 5; delete, 6; PH_Chk_MAM_Box_Old
archive, 7; time-stamp, 8; redirect, 9.
ME026 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_Fax_New
archive, 7; time-stamp, 8; deliver fax, 9;
save as new, 0.

142 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
ME027 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_NoFax_New
archive, 7; time-stamp, 8; save as new,
0.
ME028 To resend, enter 4, check next, 5; delete, PH_Chk_MAM_VMNet_ResendableNew
6; archive, 7; time-stamp, 8; redirect, 9; PH_Chk_MAM_VMNet_ResendableOld
save as new, 0.
ME029 To check next, enter 5; delete, 6; PH_Chk_MAM_VMNet_NotResendable
archive, 7; time-stamp, 8; redirect, 9;
save as new, 0.
ME030 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_Fax_Old
archive, 7; time-stamp, 8; deliver fax, 9.
ME031 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_NoFax_Old
archive, 7; time-stamp, 8.
ME032 To resend, enter 4; check next, 5; delete, PH_Chk_MAM_VMNet_ResendableOld
6; archive, 7; time-stamp, 8; redirect, 9.
ME033 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_FaxNoVoice_New
archive, 7; timestamp, 8; deliver fax, 9;
save as new, 0.
ME034 To check next, enter 5; delete, 6; PH_Chk_MAM_FaxMsg_FaxNoVoice_Old
archive, 7; timestamp, 8; deliver fax, 9.
ME035 Repeat message, pound. PH_Chk_MAM_Subscriber_New
PH_Chk_MAM_Subscriber_Old
PH_Chk_MAM_Box_New
PH_Chk_MAM_Box_Old
PH_Chk_MAM_FaxMsg_Fax_New
PH_Chk_MAM_FaxMsg_NoFax_New
PH_Chk_MAM_VMNet_ResendableNew
PH_Chk_MAM_VMNet_NotResendable
PH_Chk_MAM_FaxMsg_Fax_Old
PH_Chk_MAM_FaxMsg_NoFax_Old
PH_Chk_MAM_VMNet_ResendableOld
NM001 1 (Trailing) SUBPH_NumberTrailing
NM002 2 (Trailing) SUBPH_NumberTrailing

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 143


Prompt Prompt text by prompt number Phrase(s) containing prompt
NM003 3 (Trailing) SUBPH_NumberTrailing
NM004 4 (Trailing) SUBPH_NumberTrailing
NM005 5 (Trailing) SUBPH_NumberTrailing
NM006 6 (Trailing) SUBPH_NumberTrailing
NM007 7 (Trailing) SUBPH_NumberTrailing
NM008 8 (Trailing) SUBPH_NumberTrailing
NM009 9 (Trailing) SUBPH_NumberTrailing
NM010 10 (Trailing) SUBPH_NumberTrailing
NM011 11 (Trailing) SUBPH_NumberTrailing
NM012 12 (Trailing) SUBPH_NumberTrailing
NM013 13 (Trailing) SUBPH_NumberTrailing
NM014 14 (Trailing) SUBPH_NumberTrailing
NM015 15 (Trailing) SUBPH_NumberTrailing
NM016 16 (Trailing) SUBPH_NumberTrailing
NM017 17 (Trailing) SUBPH_NumberTrailing
NM018 18 (Trailing) SUBPH_NumberTrailing
NM019 19 (Trailing) SUBPH_NumberTrailing
NM020 20 (Trailing) SUBPH_NumberTrailing
NM021 21 (Trailing) SUBPH_NumberTrailing
NM022 22 (Trailing) SUBPH_NumberTrailing
NM023 23 (Trailing) SUBPH_NumberTrailing
NM024 24 (Trailing) SUBPH_NumberTrailing
NM025 25 (Trailing) SUBPH_NumberTrailing
NM026 26 (Trailing) SUBPH_NumberTrailing
NM027 27 (Trailing) SUBPH_NumberTrailing
NM028 28 (Trailing) SUBPH_NumberTrailing

144 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
NM029 29 (Trailing) SUBPH_NumberTrailing
NM030 30 (Trailing) SUBPH_NumberTrailing
NM031 31 (Trailing) SUBPH_NumberTrailing
NM032 32 (Trailing) SUBPH_NumberTrailing
NM033 33 (Trailing) SUBPH_NumberTrailing
NM034 34 (Trailing) SUBPH_NumberTrailing
NM035 35 (Trailing) SUBPH_NumberTrailing
NM036 36 (Trailing) SUBPH_NumberTrailing
NM037 37 (Trailing) SUBPH_NumberTrailing
NM038 38 (Trailing) SUBPH_NumberTrailing
NM039 39 (Trailing) SUBPH_NumberTrailing
NM040 40 (Trailing) SUBPH_NumberTrailing
NM041 41 (Trailing) SUBPH_NumberTrailing
NM042 42 (Trailing) SUBPH_NumberTrailing
NM043 43 (Trailing) SUBPH_NumberTrailing
SUBPH_NumberString2
NM044 44 (Trailing) SUBPH_NumberTrailing
NM045 45 (Trailing) SUBPH_NumberTrailing
NM046 46 (Trailing) SUBPH_NumberTrailing
NM047 47 (Trailing) SUBPH_NumberTrailing
NM048 48 (Trailing) SUBPH_NumberTrailing
NM049 49 (Trailing) SUBPH_NumberTrailing
NM050 50 (Trailing) SUBPH_NumberTrailing
NM051 51 (Trailing) SUBPH_NumberTrailing
NM052 52 (Trailing) SUBPH_NumberTrailing
NM053 53 (Trailing) SUBPH_NumberTrailing

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 145


Prompt Prompt text by prompt number Phrase(s) containing prompt
NM054 54 (Trailing) SUBPH_NumberTrailing
NM055 55 (Trailing) SUBPH_NumberTrailing
NM056 56 (Trailing) SUBPH_NumberTrailing
NM057 57 (Trailing) SUBPH_NumberTrailing
NM058 58 (Trailing) SUBPH_NumberTrailing
NM059 59 (Trailing) SUBPH_NumberTrailing
NM060 60 (Trailing) SUBPH_NumberTrailing
NM061 61 (Trailing) SUBPH_NumberTrailing
NM062 62 (Trailing) SUBPH_NumberTrailing
NM063 63 (Trailing) SUBPH_NumberTrailing
NM064 64 (Trailing) SUBPH_NumberTrailing
NM065 65 (Trailing) SUBPH_NumberTrailing
NM066 66 (Trailing) SUBPH_NumberTrailing
NM067 67 (Trailing) SUBPH_NumberTrailing
NM068 68 (Trailing) SUBPH_NumberTrailing
NM069 69 (Trailing) SUBPH_NumberTrailing
NM070 70 (Trailing) SUBPH_NumberTrailing
NM071 71 (Trailing) SUBPH_NumberTrailing
NM072 72 (Trailing) SUBPH_NumberTrailing
NM073 73 (Trailing) SUBPH_NumberTrailing
NM074 74 (Trailing) SUBPH_NumberTrailing
NM075 75 (Trailing) SUBPH_NumberTrailing
NM076 76 (Trailing) SUBPH_NumberTrailing
NM077 77 (Trailing) SUBPH_NumberTrailing
NM078 78 (Trailing) SUBPH_NumberTrailing
NM079 79 (Trailing) SUBPH_NumberTrailing

146 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
NM080 80 (Trailing) SUBPH_NumberTrailing
NM081 81 (Trailing) SUBPH_NumberTrailing
NM082 82 (Trailing) SUBPH_NumberTrailing
NM083 83 (Trailing) SUBPH_NumberTrailing
NM084 84 (Trailing) SUBPH_NumberTrailing
NM085 85 (Trailing) SUBPH_NumberTrailing
NM086 86 (Trailing) SUBPH_NumberTrailing
NM087 87 (Trailing) SUBPH_NumberTrailing
NM088 88 (Trailing) SUBPH_NumberTrailing
NM089 89 (Trailing) SUBPH_NumberTrailing
NM090 90 (Trailing) SUBPH_NumberTrailing
NM091 91 (Trailing) SUBPH_NumberTrailing
NM092 92 (Trailing) SUBPH_NumberTrailing
NM093 93 (Trailing) SUBPH_NumberTrailing
NM094 94 (Trailing) SUBPH_NumberTrailing
NM095 95 (Trailing) SUBPH_NumberTrailing
NM096 96 (Trailing) SUBPH_NumberTrailing
NM097 97 (Trailing) SUBPH_NumberTrailing
NM098 98 (Trailing) SUBPH_NumberTrailing
NM099 99 (Trailing) SUBPH_NumberTrailing
NM100 100 (Leading) PH_Eml_EmailBodySize
NM101 1 (Leading) SUBPH_NumberLeading
NM102 2 (Leading) SUBPH_NumberLeading
NM103 3 (Leading) SUBPH_NumberLeading
NM104 4 (Leading) SUBPH_NumberLeading
NM105 5 (Leading) SUBPH_NumberLeading

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 147


Prompt Prompt text by prompt number Phrase(s) containing prompt
NM106 6 (Leading) SUBPH_NumberLeading
NM107 7 (Leading) SUBPH_NumberLeading
NM108 8 (Leading) SUBPH_NumberLeading
NM109 9 (Leading) SUBPH_NumberLeading
NM110 10 (Leading) SUBPH_NumberLeading
NM111 11 (Leading) SUBPH_NumberLeading
NM112 12 (Leading) SUBPH_NumberLeading
NM113 0 (Leading) SUBPH_NumberLeading
NM114 0 (Trailing) SUBPH_NumberTrailing
NM115 Oh (Leading 0) SUBPH_Time
NM116 <Pause> SUBPH_NumberString
NT001 Please enter the extension number of PH_Net_EnterExt
the person you would like to leave a
message for.
NT002 The extension you entered is... PH_Net_TheExtensionIs
NT003 Is this correct? PH_Net_IsCorrect
PH_Spr_DidNotHearYou
PH_Spdl_MarkedUrgentYN
PH_Box_NextEditMenu
PH_Box_FirstEditMenu

148 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
NT004 Remote site... PH_Chk_Receipt
PH_Chk_ReceivedAt
PH_Chk_RecordedAt
PH_Chk_LastMemberAt
PH_Net_RemoteNode
PH_Net_SubscriberAtNode
PH_Net_GroupNumberAtNode
PH_Net_Lv_AskForNameAtNode
PH_Net_Lv_AskForExtOrGrpAtNode
PH_Net_Lv_AMIS_AskForExtAtNode
PH_Net_Lv_AMIS_ExtNeededAtNode
PH_Net_Lv_AskForGrpAtNode
PH_Net_Grp_AskForExtAtNode
PH_Net_Grp_AskForNameAtNode
PH_GAEN_NetNodeOut
NT005 (Not used in current version.) (Not used in current version.)
NT006 To disconnect, enter 1. PH_Net_OneToDisconnect
NT007 Your message to... PH_Chk_YourMessageTo
NT008 ...has been returned because... (Not used in current version.)
NT009 The target extension number does not PH_Net_BadExt
exist.
NT010 The message is too long. PH_Net_TooLong
NT011 The target message box is full. PH_Net_BoxFull
NT012 The target message box is closed. PH_Net_BoxClosed
NT013 That remote site is out of service. PH_Net_NodeOutOfService
NT014 The voice mail system is not currently PH_Net_NotDialing
dialing to...
NT015 That remote site is not active. PH_Leave_NodeisOutofService
NT016 Would you like to resend the message? PH_Net_LikeToResend
NT017 This message has been returned PH_Chk_FirstNextMessageReturned
because...

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 149


Prompt Prompt text by prompt number Phrase(s) containing prompt
NT018 The first message has been returned PH_Chk_FirstNextMessageReturned
because...
NT019 The next message has been returned PH_Chk_FirstNextMessageReturned
because...
NT020 OK, I'll resend your message. PH_Net_ResendMessage
NT021 ...was transmitted. PH_Chk_NetReceipt
NT022 Please enter the three digits of the PH_Net_Lv_AskForGrpOrNodeNum
group or remote site number.
NT023 When you are finished, enter star. PH_Net_Lv_AMIS_AskForExtAtNode
NT024 I'm sorry. Subscribers at... PH_Net_Lv_AMIS_ExtNeededAtNode
NT025 ...must be specified by extension. PH_Net_Lv_AMIS_ExtNeededAtNode
NT026 ...for groups and remote sites. PH_Leave_AskForExtOr
PH_Net_Lv_AskForExtOrGrpOrNode
NT027 Or enter... PH_Net_Lv_AskForExtOrGrpAtNode
NT028 There are no further matches to the PH_Net_NoSuchExtensionOrName
group or remote site number you
entered.
NT029 at... PH_Chk_Receipt
PH_Chk_ReceivedAt
PH_Chk_RecordedAt
PH_Chk_LastMemberAt
PH_Net_SubscriberAtNode
PH_Net_GroupNumberAtNode
NT030 Please enter the first three letters of the PH_Net_Lv_AskForNameAtNode
person's last name at... PH_Net_Grp_AskForNameAtNode
NT031 Please enter the extension number at... PH_Net_Lv_AskForExtOrGrpAtNode
PH_Net_Lv_AMIS_AskForExtAtNode
PH_Net_Grp_AskForExtAtNode
NT032 Please enter the three digits of the PH_Net_Lv_AskForGrpAtNode
group number at...

150 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
NT033 ...for remote sites. PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
NT034 Please enter the three digits of the PH_Net_Grp_AskForNodeNumber
remote site number.
NT035 Or enter pound pound to select by PH_Net_Lv_AskForNameAtNode
extension number at... PH_Net_Grp_AskForNameAtNode
NT036 For groups at... PH_Net_Lv_AskForExtOrGrpAtNode
NT037 Or enter # # to spell the person's name PH_Net_Lv_AskForExtOrGrpAtNode
at... PH_Net_Grp_AskForExtAtNode
NT038 ...transmitted... PH_Chk_RecordedAt
NT039 The message you sent to... PH_Net_Chk_PerMsgXmitReceipt
SC001 At the tone... PH_Spr_SayExtension
PH_Spr_InvalidExtension
PH_Spr_DidNotRecRepeat
SC002 Please say the extension number of the PH_Spr_SayExtension
person you are trying to reach.
SC003 ...is not valid. PH_Spr_InvalidExtension
SC004 Please say the extension number again. PH_Spr_InvalidExtension
SC005 I'm sorry, I cannot understand your PH_Spr_CouldNotRecognize
voice. Use your telephone to enter the
extension number now, otherwise I will
transfer you to the operator.
SC006 I'm sorry, I did not hear you. PH_Spr_DidNotRecRepeat
SC007 Please repeat the extension number. PH_Spr_DidNotRecRepeat
SC008 I'm sorry, I did not hear you. Would you PH_Spr_DidNotRecGotoOperator
like to be transfered to the operator?
SC009 Would you like to be transfered to the PH_Spr_GotoOperator
operator?

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 151


Prompt Prompt text by prompt number Phrase(s) containing prompt
SC010 Would you like to try another name? PH_Spr_TryAnotherName
SC011 I'm sorry, this feature has not been PH_Spr_NotImplemented
implemented.
SC012 Is this correct? PH_Spr_IsThisCorrect
SC013 I'm sorry... PH_Spr_InvalidExtension
SC014 Thank you. Would you like to edit this PH_Box_LikeToEdit
message?
SC015 Please say the command "add to," "(Not used in current version.)
"listen," or "rerecord.
SC016 Please select your type of edit by saying "PH_Box_FirstEditMenu
the command "add to," "listen," or PH_Box_NextEditMenu
"rerecord.
SC017 Please say the command "extension," "PH_Spr_OpenLineHelp
"operator," or "directory.
SC018 Or, at the tone, please say the first few PH_Dir_PleaseSayLetters
letters of the person's last name.
SC019 Or please say the first few letters of the PH_Dir_PleaseSayLetters
person's last name.
SC020 Would you like to listen, rerecord or PH_Box_FirstEditMenu
send this message?
SD001 This message has no special delivery. PH_Spdl_NoSpecialDelivery
SD002 Send it this way? PH_Spdl_SendThisWay
SD003 To send it this way, enter 1. PH_Spdl_ToSendThisWay
SD004 Would you like special delivery for this PH_Sub_LikeSpecialDeliveryRedir
message? PH_Spdl_LikeSpecialDelivery
SD005 Would you like special delivery for this PH_Spdl_LikeSpecialDeliveryRep
reply?
SD006 Would you like to change special PH_Spdl_LikeToChangeSpecial
delivery for this message?
SD007 Marked as private. PH_Spdl_MarkedPrivateSK

152 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SD008 Marked as private. Keep it private? PH_Spdl_MarkedPrivateSK
PH_Spdl_MarkedPrivateYN
SD009 Mark it private? PH_Spdl_MarkedPrivateYN
SD010 Not private. PH_Spdl_MarkedPrivateSK
SD011 This message cannot be redirected. PH_Spdl_NoRedirect
SD012 Marked for return receipt. PH_Spdl_MarkedReceiptSK
SD013 Marked for return receipt. Keep return PH_Spdl_MarkedReceiptSK
receipt? PH_Spdl_MarkedReceiptYN
SD014 Mark for return receipt? PH_Spdl_MarkedReceiptYN
SD015 No receipt. PH_Spdl_MarkedReceiptSK
SD016 With return receipt requested. PH_Spdl_WithReceipt
SD017 Marked as urgent. PH_Spdl_MarkedUrgentSK
SD018 Marked as urgent. Keep it urgent? PH_Spdl_MarkedUrgentSK
SD019 Mark it urgent? PH_Spdl_MarkedUrgentYN
SD020 Not urgent. PH_Spdl_MarkedUrgentSK
SD021 For urgent delivery, enter 9. PH_Box_FirstEditMenu
SD022 Urgent. PH_Chk_XUrgent
SD023 If this is an urgent message, enter 9. PH_Box_IfThisisUrgent
SD024 This urgent message... PH_Spdl_UrgentPrivateMessage
SD025 This private message... PH_Spdl_UrgentPrivateMessage
SD026 This urgent private message... PH_Spdl_UrgentPrivateMessage
SD027 Prerecorded... PH_Chk_PrerecordedAt
SD028 Mark for future delivery? PH_Spdl_MarkFuture
SD029 Would you like to change to immediate PH_Spdl_ChangeToImmediate
delivery?
SD030 Would you like to keep that? PH_Spdl_KeepFuture
SD031 Marked for delivery... PH_Spdl_MarkedForDelivery

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 153


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL001 How nice to hear from you. PH_Gst_HowNiceToHear
SL002 Remember, 1 for Yes and 2 for No. PH_Sub_HelloOwner
SL003 ...got your last message... PH_Chk_Receipt
SL004 ...and left a message. (Not used in current version.)
SL005 ...but left no reply. PH_Chk_ButLeftNoReply
SL006 ...left a message. PH_Chk_MsgLeft
SL007 ...hasn't heard your last message yet. PH_Leave_HasntHeardLast
SL008 Your message box has a message. PH_Chk_YourMessageBox
SL009 The message is... PH_Chk_FirstNextMessageIs
PH_Chk_TheMessageIs
PH_Chk_MessageForGroup
PH_Eml_EmailBodyIntro
SL010 There's also this message. PH_Chk_AlsoThisMessage
SL011 This is a message for... PH_Chk_FirstNextMessageFor
PH_Chk_MessageForGroup
PH_Chk_ThisIsAMessageFor
SL012 If you'd like to leave a message, I'll PH_Leave_LikeToLeave
record it now.
SL013 Please enter your personal security PH_Sub_EnterPersonalCode
code.
SL014 Would you like me to archive this? PH_Chk_LikeToArchive
SL015 For no reply, enter 2. Otherwise, I'll PH_Chk_ForNoReply
record your message now.
SL016 There are no further messages. PH_Chk_YouStillHaveNew
PH_Chk_YouStillHaveUrgent
PH_Chk_NoFurther
SL017 This is the voice mail system calling PH_Box_HelloIHaveACallFor
with a message for...
SL018 Recorded... PH_Chk_RecordedAt

154 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL019 For... PH_FaxCk_ArrivedAt
SL020 Would you like to review or redirect old (Not used in current version.)
messages?
SL021 Has an old message to review. PH_Chk_MsgHas
SL022 Would you like to redirect this? PH_Chk_LikeToRedirect
SL023 Would you like to record an PH_Leave_LikeRecordIntroduction
introduction?
SL024 I'll copy the message now. PH_Leave_WillCopyMessageNow
SL025 This message cannot be redirected. (Not used in current version.)
SL026 The next message is... PH_Chk_FirstNextMessageIs
SL027 Would you like to redirect this message PH_Leave_LikeToRedirect
to anyone else?
SL028 Message saved as new. PH_Chk_SavedAsNew
SL029 Thank you. If you'd like to add to your PH_Box_FirstEditMenu
message, enter 1; to listen to it, 2. PH_Box_NextEditMenu
SL030 Listen to the rest? PH_Chk_ListenToRest
PH_Leave_ListentotheRest
SL031 Has a message for you. PH_Chk_MsgHas
SL032 There are no new messages. PH_Chk_YouHaveNew
PH_Chk_YouHaveUrgent
SL033 There are no old messages to review. PH_Chk_YouHaveReview
SL034 You have one old message to review. PH_Chk_YouHaveReview
SL035 You have one new message. (Not used in current version.)
SL036 One new message. (Not used in current version.)
SL037 You still have one new message. PH_Chk_YouStillHaveNew
SL038 You still have... PH_Chk_YouStillHaveNew
PH_Chk_YouStillHaveUrgent
PH_FaxCk_YouStillHaveFaxes

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 155


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL039 You have... PH_Chk_YouHaveNew
PH_Chk_YouHaveUrgent
PH_Chk_YouHaveReview
PH_Chk_GuestHasSavedMsgs
PH_FaxCk_YouHaveFaxes
SL040 New messages. PH_Chk_YouHaveNew
PH_Chk_YouStillHaveNew
PH_Chk_MsgHasntGot
PH_Chk_MsgHas
PH_Chk_MsgGotAll
PH_Chk_MsgLeft
SL041 Messages to review. PH_Chk_YouHaveReview
PH_Chk_MsgHas
SL042 ...from... PH_Chk_RecordedAt
PH_Chk_From
PH_FaxCk_ArrivedAt
SL043 The first message is for... PH_Chk_FirstNextMessageFor
SL044 The next message is for... PH_Chk_FirstNextMessageFor
SL045 Playback paused. PH_Pause_PlaybackPaused
SL046 To continue playing, enter 8. PH_Pause_PauseToPlay
SL047 ...left... PH_Chk_LeftX
SL048 Would you like to hear it? PH_Chk_WouldLikeToHear
PH_Chk_LikeToHearIt
PH_Eml_EmailAudioBody
SL049 Would you like to hear them? PH_Chk_WouldLikeToHear
SL050 Would you like to check it? PH_Chk_WouldLikeToCheck
SL051 Would you like to check them? PH_Chk_WouldLikeToCheck
SL052 ...has... PH_Chk_MsgHas
SL053 Your message box... PH_Box_YourMessageBox
PH_Chk_YourMessageBox

156 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL054 The first message is... PH_Chk_FirstNextMessageIs
SL055 End of urgent messages. PH_Chk_EndOfUrgent
SL056 For your return receipts, enter 1. PH_Chk_ForReceipts
SL057 ...got all your messages and left... PH_Chk_MsgGotAll
SL058 ...got all your messages and left a PH_Chk_MsgGotAll
message. PH_Chk_GotAndLeft
SL059 ...got all your messages and left an PH_Chk_MsgGotAll
urgent message. PH_Chk_GotAndLeft
SL060 ...got the message you sent... PH_Chk_PerMessageReceipt
SL061 ...got your last message. (Not used in current version.)
SL062 ...got your last message to... PH_Chk_GotYourMessageTo
SL063 ...has not heard this message. PH_Leave_PersonHasNotHeardMsg
SL064 ...hasn't heard your last message but PH_Chk_MsgHasntGot
left...
SL065 ...hasn't heard your last message but PH_Chk_MsgHasntGot
left a message.
SL066 ...hasn't heard your last message but PH_Chk_MsgHasntGot
left an urgent message.
SL067 ...received... PH_Chk_ReceivedAt
SL068 You still have one urgent message. PH_Chk_YouStillHaveUrgent
SL069 ...has an urgent message for you. PH_Chk_MsgHas
SL070 ...left an urgent message for you. PH_Chk_MsgLeft
SL071 Your message box has an urgent PH_Chk_YourMessageBox
message.
SL072 You have one urgent message. PH_Chk_YouHaveUrgent

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 157


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL073 ...urgent messages. PH_Chk_YouHaveUrgent
PH_Chk_YouStillHaveUrgent
PH_Chk_MsgHasntGot
PH_Chk_MsgHas
PH_Chk_MsgGotAll
PH_Chk_MsgLeft
SL074 I'm sorry I can't access this message PH_Leave_CantAccessMessage
right now.
SL075 I'm sorry I can't access the next PH_Leave_CantAccessMessage
message right now.
SL076 Continue reviewing this message? PH_Chk_ContinueReviewingThis
SL077 Guest number... PH_Gst_GuestNumber
SL078 1 new message. SUBPH_1-10NewMessages
SL079 2 new messages. SUBPH_1-10NewMessages
SL080 3 new messages. SUBPH_1-10NewMessages
SL081 4 new messages. SUBPH_1-10NewMessages
SL082 5 new messages. SUBPH_1-10NewMessages
SL083 6 new messages. SUBPH_1-10NewMessages
SL084 7 new messages. SUBPH_1-10NewMessages
SL085 8 new messages. SUBPH_1-10NewMessages
SL086 9 new messages. SUBPH_1-10NewMessages
SL087 10 new messages. SUBPH_1-10NewMessages
SL088 1 urgent. PH_Chk_XUrgent
SL089 2 urgent. PH_Chk_XUrgent
SL090 3 urgent. PH_Chk_XUrgent
SL091 4 urgent. PH_Chk_XUrgent
SL092 5 urgent. PH_Chk_XUrgent
SL093 You have 1 new message... SUBPH_YouHave1-10NewMessages

158 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL094 You have 2 new messages... SUBPH_YouHave1-10NewMessages
SL095 You have 3 new messages... SUBPH_YouHave1-10NewMessages
SL096 You have 4 new messages... SUBPH_YouHave1-10NewMessages
SL097 You have 5 new messages... SUBPH_YouHave1-10NewMessages
SL098 You have 6 new messages... SUBPH_YouHave1-10NewMessages
SL099 You have 7 new messages... SUBPH_YouHave1-10NewMessages
SL100 You have 8 new messages... SUBPH_YouHave1-10NewMessages
SL101 You have 9 new messages... SUBPH_YouHave1-10NewMessages
SL102 You have 10 new messages... SUBPH_YouHave1-10NewMessages
SL103 Would you like message options? PH_Sub_Ask_MessageOptions
SL104 Edit this message? PH_Sub_Ask_EditMsg
SL105 Send this to anyone else? PH_Sub_Ask_SendToAnyoneElse
SL106 To edit, enter 4; change special delivery, PH_Sub_MsgHandlingMenu
5; address to others, 6.
SL107 To add enter 1, listen, 2. PH_Sub_EditMsgYesNoMenu
SL108 To add, enter 4; listen, 5; rerecord, 6. PH_Sub_EditMsgMenuMenu
SL109 To exit, enter star. PH_Sub_ExitOrAskForName
PH_Sub_ExitOrAskForExt
SL110 Enter the first three letters of the PH_Sub_ExitOrAskForName
person's last name. (Last name
directory) ? Enter the first three letters
of the person's person name. (First
name directory)
SL111 Enter the extension or... PH_Sub_ExitOrAskForExt
SL112 Enter the extension number. PH_Sub_ExitOrAskForExt
SL113 ...by... PH_Chk_By
SL114 Message deleted. PH_Chk_MessageDeleted
SL115 Message archived. PH_Chk_MessageArchived

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 159


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL116 I'm sorry. You cannot reply to this PH_Chk_SorryCannotReply
message.
SL117 Your message has been sent again. PH_Chk_MessageSentAgain
SL118 Edit this introduction? PH_Sub_Ask_EditIntro
SL119 I'm sorry. There is no previously PH_Sub_NoIntroToListenTo
recorded introduction to listen to.
SL120 I'm sorry. There is no previously PH_Sub_NoMsgToListenTo
recorded message to listen to.
SL121 To edit, enter 4; change special delivery, PH_Sub_MsgHandlingRedirectMenu
5.
SL122 ...in your message box. PH_Chk_InYourMessageBox
SL123 Your reply has been sent. PH_Chk_YourReplyHasBeenSent
SL124 You have 1 saved message. SUBPH_YouHave1-10SavedMessages
SL125 You have 2 saved messages. SUBPH_YouHave1-10SavedMessages
SL126 You have 3 saved messages. SUBPH_YouHave1-10SavedMessages
SL127 You have 4 saved messages. SUBPH_YouHave1-10SavedMessages
SL128 You have 5 saved messages. SUBPH_YouHave1-10SavedMessages
SL129 You have 6 saved messages. SUBPH_YouHave1-10SavedMessages
SL130 You have 7 saved messages. SUBPH_YouHave1-10SavedMessages
SL131 You have 8 saved messages. SUBPH_YouHave1-10SavedMessages
SL132 You have 9 saved messages. SUBPH_YouHave1-10SavedMessages
SL133 You have 10 saved messages. SUBPH_YouHave1-10SavedMessages
SL134 Saved messages. PH_Chk_GuestHasSavedMsgs
SL135 ...finishing editing, star. PH_Sub_EditMsgMenuMenu
SL136 ...send message, star. PH_Sub_MsgHandlingMenu
SL137 There are no new voice messages. PH_Chk_NoNewVoice
SL138 There are no new voice or fax messages. PH_Chk_NoNewVoiceOrFax

160 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SL139 Please wait while I check e-mail. PH_Chk_PleaseWaitForEmail
SM001 To reset a personal message box, enter PH_SBOwn_LikeToResetBox
1.
SM002 Please enter the box number to reset. PH_SBOwn_EnterBoxToReset
SM003 Would you like to set a security code? PH_SBOwn_LikeToSetSecurityCode
SM004 Would you like to record a voice name? PH_SBOwn_LikeToRecordVoiceName
SM005 Would you like to record a personal PH_SBOwn_LikeToRecordGreeting
greeting?
SP001 Would you like to access your setup PH_Sub_LikeToAccessSetup
options?
SP002 If you'd like to try an extension, you PH_Sub_SeeYouLater
may do so now. See you later. PH_Fax_SayBye
SP003 Would you like to do anything else? PH_Sub_LikeToDoAnythingElse
SP004 There are no further matches to the PH_Net_NoSuchExtensionOrName
three letters you entered. PH_Leave_NoSuchExtensionOrName
PH_Group_NoMatches
PH_Group_NoMoreMatches
PH_Dir_NoMoreMatches
SP005 Would you like to delete it? (Not used in current version.)
SP006 Would you like to change your PH_Sub_LikeToChangeGreetings
greetings?
SP007 There is no current greeting. (Not used in current version.)
SP008 Your current greeting is... PH_Sub_YourGreetingIs
SP009 The current phone number is... PH_Sub_TheCurrentPhoneNumberIs
SP010 Would you like to change the current PH_Sub_LikeToChangePhoneNumber
phone number?
SP011 (Not used in current version.) (Not used in current version.)
SP012 Enter the digits of the new phone PH_Sub_EnterNewPhoneNumber
number.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 161


Prompt Prompt text by prompt number Phrase(s) containing prompt
SP013 The new phone number is... PH_Sub_TheNewPhoneNumberIs
SP014 Would you like to change it? PH_Dlv_LikeToChange
PH_Sub_WouldYouLikeToChange
PH_Sub_TXWouldYouLikeToSwitch
PH_Sub_LikeToChangePhoneNumber
SP015 Would you like to change your delivery PH_Sub_LikeToChangeDelivery
options?
SP016 Would you like to change your personal PH_Sub_LikeToChangeOptions
options?
SP017 No security code has been set. PH_Sub_NoSecurityCodeHasBeenSet
SP018 Would you like to set your security PH_Sub_LikeToSetSecurityCode
code? PH_Sub_SetSecurityCode
SP019 Please enter your new security code. PH_Sub_EnterSecurityCode
SP020 Choose a code that you will not forget. PH_Sub_ChooseACodeWillNotForget
The code should be 3 to 10 digits.
SP021 (Not used in current version.) (Not used in current version.)
SP022 Would you like to delete your security PH_Sub_WouldYouLikeToDeleteCode
code?
SP023 Your security code has been deleted. PH_Sub_SecurityCodeDeleted
SP024 Your security code has not been PH_Sub_SorryCodesDidNotMatch
changed.
SP025 Please reenter your new security code PH_Sub_EnterSecurityCode
to confirm it.
SP026 I'm sorry, the two security codes you PH_Sub_SorryCodesDidNotMatch
entered don't match.
SP027 Your new security code has now been PH_Sub_SecurityCodeNowActive
activated.
SP028 Not recorded. Please note that it is best PH_Sub_YourNewNameIs
to have a recorded name.

162 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SP029 Okay, state your name now. Please state (Not used in current version.)
only your name.
SP030 Your new name is... PH_Sub_YourNewNameIs
SP031 Extension... PH_Chk_Extension
PH_Xfer_CallForExt
SP032 Urgent message delivery is currently... PH_Dlv_UrgentDeliveryIs
SP033 I'm switching to your alternate greeting PH_Sub_SwitchingToGreeting
which currently is...
SP034 I'm switching to your standard greeting PH_Sub_SwitchingToGreeting
which currently is...
SP035 Would you like to make this greeting PH_Sub_MakeThisCurrentGreeting
active?
SP036 Would you like to rerecord your PH_Sub_WouldYouLikeToRerecord
alternate greeting?
SP037 Would you like to rerecord your PH_Sub_WouldYouLikeToRerecord
standard greeting?
SP038 Would you like to switch to your PH_Sub_WouldYouLikeToSwitch
alternate greeting?
SP039 Would you like to switch to your PH_Sub_WouldYouLikeToSwitch
standard greeting?
SP040 Your alternate greeting is... PH_Sub_YourGreetingIs
SP041 Your standard greeting is... PH_Sub_YourGreetingIs
SP042 Not entered. Please note that you PH_Sub_NumbersToLastName
should enter a spelled name.
SP043 Enter the first three letters of your last PH_Sub_EnterFirst3Letters
name. (Last name directory)

Enter the first three letters of your first


name. (First name directory)
SP044 Okay, state your name at the tone. PH_Sub_StateYourNameAtTheBeep

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 163


Prompt Prompt text by prompt number Phrase(s) containing prompt
SP045 The numbers corresponding to the first PH_Sub_NumbersToLastName
three letters of your last name are...
(Last name directory) ? The numbers
corresponding to the first three letters
of your first name are... (First name
directory)
SP046 Would you like to change your transfer PH_Sub_LikeToChangeTransorDlv
or delivery options?
SP047 Would you like to change them? PH_Sub_WouldYouLikeToChange
SP048 Would you like to change your PH_Sub_LikeToChangeDirStatus
directory listing status?
SP049 Transfer and delivery options PH_Sub_TransDlvOptionsComplete
complete. Would you like to review
them?
SP050 Would you like to change your recorded PH_Sub_LikeToChangeRecordName
name?
SP051 Would you like to change your spelled PH_Sub_LikeToChangeSpelledName
name?
SP052 Your listing in the directory is now... PH_Sub_ListingInDirectoryIsNow
SP053 Your recorded name is currently... PH_Sub_YourRecordedNameIs
SP054 Would you like to switch to your (Not used in current version.)
alternate greeting?
SP055 Transfer options complete. Would you PH_Sub_TransferOptionsComplete
like to review them?
SP056 Personal options complete. Would you PH_Sub_PersonalOptionsComplete
like to review them?
SP057 Setup options complete. Would you PH_Sub_SetupOptionsComplete
like to review them?
SP058 Call holding to your extension is... PH_Sub_HoldingToExtensionIs
PH_Sub_HoldingIsNotSupported

164 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SP059 Call screening to your extension is... PH_Sub_ScreeningToExtensionIs
PH_Sub_ScreeningIsNotSupported
SP060 Call transfer to your extension is PH_Sub_TransferToExtensionIs
currently...
SP061 Not supported by your phone's transfer PH_Sub_ScreeningIsNotSupported
setting. Please see your system PH_Sub_HoldingIsNotSupported
manager if you need more information.
SP062 Would you like to change call transfer? PH_Sub_LikeToChangeTransfer
SP063 Not recorded. PH_Sub_YourRecordedNameIs
PH_Leave_NotRecorded
SP064 Would you like to rerecord the standard PH_Sub_TXWouldYouLikeToRerecord
day greeting?
SP065 Would you like to rerecord the standard PH_Sub_TXWouldYouLikeToRerecord
night greeting?
SP066 Would you like to switch to the PH_Sub_TXWouldYouLikeToSwitch
standard day and night greeting?
SP067 The standard day greeting is... PH_Sub_YourGreetingIs
SP068 The standard night greeting is... PH_Sub_YourGreetingIs
SP069 The alternate greeting is... PH_Sub_YourGreetingIs
SP070 Would you like to try again? PH_Dlv_LikeToTryAgain
PH_Spdl_NotRecognizeDate
PH_Group_NoMatches
PH_Eml_InvalidPasswordTryAgain
SP071 This greeting is currently in use. Would PH_Leave_GreetingInUse
you like to try again?
SP072 Okay, I'll record your greeting now. PH_Sub_RecordYourGreeting
SP073 Would you like to rerecord the alternate PH_Sub_TXWouldYouLikeToRerecord
greeting?
SP074 Would you like to switch to the PH_Sub_TXWouldYouLikeToSwitch
alternate greeting?

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 165


Prompt Prompt text by prompt number Phrase(s) containing prompt
SP075 The current greeting is... PH_SBOwn_TheCurrentGreetingIs
SP076 There are no further matches to the (Not used in current version.)
three digits you entered.
SP077 I'm sorry. Your security code should be PH_Sub_ShouldBeThreeToTen
3 to 10 digits.
SP078 Please enter your security code now. PH_Sub_ChooseACodeWillNotForget
PH_Sub_EnterSecurityCodeNow
SP079 Setup options. PH_Sub_CantAccessSetupOptions
SP080 Your busy greeting is... PH_Sub_YourGreetingIs
SP081 Would you like to rerecord your busy PH_Sub_WouldYouLikeToRerecord
greeting?
SP082 (Not used in current version.) (Not used in current version.)
SP083 (Not used in current version.) (Not used in current version.)
SP084 To delete your security code, just wait PH_Sub_EnterSecurityCode
and I'll delete it.
SP085 To delete your security code, enter star PH_Sub_EnterSecurityCode
now.
SP086 To insert 1 second pauses, enter pound. PH_Sub_EnterNewPhoneNumber
SP087 Forward all calls to voice mail is PH_Sub_ForwardAllCallsIs
currently...
SP088 Do not disturb is currently... PH_Sub_DoNotDisturbIs
SP089 Calls are currently forwarded to... PH_Sub_CallsForwardedTo
SP090 Shall I forward all calls to voice mail? PH_Sub_CallsForwardedTo
SR001 Would you like to leave any messages? PH_Leave_LikeToLeaveAny
SR002 Would you like to leave this group an PH_Leave_LikeLeaveGroupAnother
additional message?

166 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SR003 Please enter the first three letters of the PH_Leave_AskForName
person's last name. (Last name PH_Group_AddMemberbyName
directory) ? Please enter the first three PH_Group_DelMemberbyName
letters of the person's first name. (First PH_Group_ContAddMemberbyName
name directory) PH_Group_ContDelMemberbyName
SR004 You have a message from this person. PH_Chk_MessageHaventHeard
SR005 This person hasn't heard your last (Not used in current version.)
message, which is...
SR006 Would you like to cancel this message? PH_Leave_WouldYouLiketoCancel
SR007 Would you like to leave this person an PH_Leave_LikeLeavePersonAnother
additional message?
SR008 Okay, I'll record your message now. PH_Leave_WillRecordMessageNow
SR009 Would you like to leave another PH_Leave_LikeToLeaveAnother
message?
SR010 Please enter your personal ID now to PH_Box_HelloIHaveACallFor
receive the message.
SR011 Enter 1 to leave a personal message PH_Leave_Enter1toLeaveMessage
for...
SR012 Please enter the extension number. PH_Leave_AskForExt
PH_Leave_AskForExtOr
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Net_Lv_AskForExtOrGrpOrNode
SR013 I'm sorry, there is no such extension PH_Leave_NoSuchExtensionOrName
number. PH_Group_NoMoreMatches
PH_Net_NoSuchExtensionOrName
SR014 Recording paused. PH_Rec_RecordingPaused
SR015 Thank you. Your message has been PH_Box_ThankYou
sent.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 167


Prompt Prompt text by prompt number Phrase(s) containing prompt
SR016 To continue recording, enter 8. PH_Rec_RecordingPaused
PH_Rec_EnterPauseToContinue
SR017 Canceled. PH_Chk_Canceled
SR018 To record, enter 2. PH_Pause_2ToRecord
SR019 Thank you. Your urgent message has PH_Box_ThankYou
been sent.
SR020 Otherwise, I'll make sure your message PH_Box_FirstEditMenu
is delivered.
SR021 ...will be sent... PH_Spdl_WillBeSent
SR022 Message saved. PH_Leave_MessageSaved
SR023 ...sent... PH_Chk_SentAt
SR024 List who has not heard this message? PH_Leave_ShouldListNotHeardMsg
SR025 ...people have not heard this message. PH_Leave_NumberHaveNotHeard
SR026 The last member heard it... PH_Chk_LastMemberAt
SR027 To exit the list, enter a digit at any time. PH_Leave_ToExitListEnterStar
SR028 This message... PH_Spdl_UrgentPrivateMessage
SR029 This person hasn't heard your last PH_Leave_PersonHasNotHeardLast
message.
SR030 To confirm cancellation, enter 1. PH_Leave_ToConfirmCancel
SR031 Some group members haven't heard PH_Leave_GroupMessageNotHeard
your last message.
SR032 Your last message has not been heard. PH_Leave_GroupMessageNotHeard
SR033 Would you like to review it? PH_Leave_GroupMessageNotHeard
PH_Leave_PersonHasNotHeardLast
PH_Leave_LikeToReviewGroupMessage
SR034 Would you like to continue reviewing (Not used in current version.)
this message?
SR035 ...was transmitted... (Not used in current version.)

168 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SR036 ...will be sent immediately. PH_Spdl_SentImmediately
SR037 You left this person another message. PH_Leave_YouLeftPerson
SR038 You left this group another message. PH_Leave_YouLeftGroup
SR039 Would you still like to leave this person PH_Leave_StillLikeLeaveMessage
a message?
SR040 Sending group message. PH_Leave_SendingGroupMessage
SR041 Canceling group message. PH_Leave_CancelingGroupMsg
SR042 Recording. PH_Leave_RecordingthenBeep
PH_Rec_Recording
SR043 Please enter the extension or... PH_Leave_AskForExtOr
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Net_Lv_AskForExtOrGrpOrNode
SR044 For groups. PH_Sub_ExitOrAskForExt
SR045 Okay, I'll record it now. (Not used in current version.)
SR046 To confirm, enter 1. PH_Leave_Confirm
PH_Group_ConfirmorDelete
SR047 Or, to spell the person's name, enter PH_Leave_AskForExt
pound pound. PH_Leave_AskForExtO
PH_Group_AddMemberbyExt
PH_Group_DelMemberbyExt
PH_Group_ContAddMemberbyExt
PH_Group_ContDelMemberbyExt
PH_Sub_ExitOrAskForExt
PH_Net_Lv_AskForExtOrGrpOrNode
SR048 Your last message to this group is still PH_Leave_GroupMessageBeingCopied
being copied. PH_Leave_LikeToReviewGroupMessage
SR049 Will be sent according to the network PH_Spdl_SentImmediately
delivery schedule.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 169


Prompt Prompt text by prompt number Phrase(s) containing prompt
SS001 Enrollment paused. To continue the PH_Sub_EnrollmentPausedEnter1
enrollment process, enter 1.
SS002 Great! Welcome to the voice mail PH_Sub_GreatWelcomeToTheSystem
system. To use your new voice mailbox
in the future, just enter your personal
ID when the system first answers. If
you'd like to use your mailbox now,
enter your personal ID.
SS003 Hello, and thank you for calling. As a PH_Sub_WelcomeToTheSystem
new voice mailbox owner, please take a
moment to personalize your new
mailbox.
SS004 One way people know they've reached PH_Sub_OneWayPeopleKnow
you or that you've called them is by
hearing your name. At the tone, state
your first and last name; state only your
name.
SS005 Someone who does not know your PH_Sub_DoesNotKnowExtension
extension number may still reach you
or leave you a message just by knowing
your last name. For this, the system
must know how to spell your last name.
Spell your name by entering the first
three letters of your last name. (Last
name directory)
SS005 Someone who does not know your PH_Sub_DoesNotKnowExtension
extension number may still reach you
or leave you a message just by knowing
your first name. For this, the system
must know how to spell your first
name. Spell your name by entering the
first three letters of your first name.
(First name directory)

170 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SS006 Thank you. Your voice mailbox is now PH_Sub_ThankYouYourBoxIsSetup
set up. If you are satisfied with your
mailbox settings, enter 1. Remember
that you may change each setting
individually later on. However, if you
wish to erase all current settings and
repeat the setup process, enter 2 now.
SS007 When callers can't reach you directly PH_Sub_WhenCallersCantReachYou
they will go to your voice mailbox. To
encourage callers to leave a message,
your mailbox should include a personal
message to greet them.
SS008 Would you like to be listed in the PH_Sub_LikeIncludedInDirectory
directory, so that outside callers may
reach you just by knowing your name?
Enter 1 for Yes or 2 for No.
SS009 Would you like to set a security code to PH_Sub_EnrollSetSecurityCode
safeguard your mailbox? Enter 1 for Yes
or 2 for No.
SS010 You will not be listed in the directory PH_Sub_YouHaveNotBeenListed
since a listing requires both your
recorded name and a spelled name.
Callers will have to know your
extension number to reach you or leave
you a message.
SS011 All settings have been erased and your PH_Sub_AllSettingsAreErased
mailbox remains as new. If you wish to
repeat the setup process now, enter
your personal ID.
SS012 You can have two greetings: one for PH_Sub_CanHaveTwoGreetings
when you are not available, another for
when you are on the phone. Would you
like to have two greetings?

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 171


Prompt Prompt text by prompt number Phrase(s) containing prompt
SS013 You will have two greetings. At the tone, PH_Sub_WillHaveTwoGreetings
please record your standard greeting
for when you are not available.
SS014 You will have the same greeting for PH_Sub_WillHaveSameGreeting
when you are not available and when
you are on the phone. At the tone,
please record your personal greeting.
SS015 At the tone, please record your busy PH_Sub_RecordBusyGreeting
greeting for when you are on the
phone.
SS016 At the tone, please record your personal PH_Sub_RecordPersonalGreeting
greeting.
SY001 The fax extension is... PH_SysMgr_FaxExtensionIs
SY002 There is no current fax extension. PH_SysMgr_NoFaxExtension
SY003 Is this correct? PH_SysMgr_FaxExtensionIs
PH_SysMgr_NoFaxExtension
SY004 Enter the number of the fax extension. PH_SysMgr_EnterFaxExtension
SY005 I'm sorry, I did not hear your selection. PH_SysMgr_SorryDidntHear
Please reenter your selection now.
SY006 I'm sorry, that extension is already used PH_SysMgr_IdInUseTryAgain
for a mailbox.
SY007 Fax notification for the operator's PH_SysMgr_AnnounceIsOffOrOn
mailbox is currently...
SY008 The operator's mailbox is... PH_SysMgr_OperatorBoxIs
SY009 ...not specified. PH_SysMgr_OperatorBoxIs
SY010 Would you like to change it? PH_SysMgr_OperatorBoxIs
PH_SysMgr_TheClockIsSetAt
PH_SysMgr_TheDateIsSetAt
PH_SysMgr_TheCurrentGreetingIs

172 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SY011 Would you like to try again? PH_SysMgr_IdInUseTryAgain
PH_SysMgr_TimeNotValid
PH_SysMgr_DaysNotValid
PH_SysMgr_ValueNotValid
SY012 I'm sorry. This mailbox, or its messages, PH_SysMgr_CantAccessMailbox
are now in use. Please try again later.
SY013 This is software version... PH_SysMgr_VersionNumber
SY014 Available recording time is... PH_SysMgr_FreeTime
SY015 ...hours. PH_SysMgr_FreeTime
SY016 ...minutes. PH_SysMgr_FreeTime
SY017 The clock is set to... PH_SysMgr_TheClockIsSetAt
SY018 The date is set to... PH_SysMgr_TheDateIsSetAt
SY019 The system is in day mode. PH_SysMgr_SystemIsIn
SY020 The system is in night mode. PH_SysMgr_SystemIsIn
SY021 The system is in alternate greeting PH_SysMgr_SystemIsIn
mode.
SY022 Shall I leave it on? PH_SysMgr_SystemIsIn
SY023 Would you like to change to alternate PH_SysMgr_SystemIsIn
greeting mode?
SY024 Deletion complete. PH_SysMgr_DeletionComplete
SY025 The security code for this mailbox can't PH_SysMgr_CodeCantBeDeleted
be deleted now. Please try again later.
SY026 Reset complete. PH_SysMgr_ResetComplete
SY027 This mailbox cannot be reset now. PH_SysMgr_MailboxCantBeReset
Please try again later.
SY028 Add complete. PH_SysMgr_AddComplete
SY029 The new mailbox cannot be added. The PH_SysMgr_NoAddDuplicateID
extension number you selected
conflicts with a current personal ID.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 173


Prompt Prompt text by prompt number Phrase(s) containing prompt
SY030 Enter the extension number. PH_SysMgr_EnterTheExtension
SY031 Extension... PH_SysMgr_ExtensionX
SY032 There is no security code set for this PH_SysMgr_ResetPassword
mailbox.
SY033 Would you like to delete the security PH_SysMgr_ResetPassword
code?
SY034 Would you like to reset the mailbox to PH_SysMgr_LikeToResetMailbox
new?
SY035 I'm sorry, that extension is reserved and PH_SysMgr_ExtensionIsReserved
may only be changed through the
operator's mailbox option.
SY036 Would you like to delete the mailbox? PH_SysMgr_LikeToDeleteMailbox
SY037 This mailbox cannot be deleted now. PH_SysMgr_MailboxCantBeDeleted
Please try again later.
SY038 ...does not have a mailbox. PH_SysMgr_DoesNotHaveMailbox
SY039 ... and the maximum number of PH_SysMgr_DoesNotHaveMailbox
mailboxes you may add has been
reached.
SY040 Would you like to add one? PH_SysMgr_DoesNotHaveMailbox
SY041 The current day greeting is... PH_SysMgr_TheCurrentGreetingIs
SY042 The current night greeting is... PH_SysMgr_TheCurrentGreetingIs
SY043 The current alternate greeting is... PH_SysMgr_TheCurrentGreetingIs
SY044 ...not recorded. PH_SysMgr_TheCurrentGreetingIs
SY045 Okay, I'll record it now. PH_SysMgr_WillRecordItNowBeep
SY046 I'm sorry, I did not recognize your time PH_SysMgr_TimeNotValid
entry.
SY047 I'm sorry, I did not recognize the days PH_SysMgr_DaysNotValid
you entered.
SY048 Enter the year as a four-digit number. PH_SysMgr_EnterYear

174 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SY049 I'm sorry, I did not recognize the date PH_SysMgr_ValueNotValid
you entered.
SY050 The current schedule is active from... PH_SysMgr_ScheduleIsActive
SY051 ...on... PH_SysMgr_OnDays
SY052 The schedule was not changed. PH_SysMgr_ScheduleNotChanged
SY053 Would you like to delete it? PH_SysMgr_LikeToDeleteIt
SY054 Enter the new clock time to the minute. PH_SysMgr_EnterNewClockTime
SY055 Would you like to change schedule 1? PH_SysMgr_LikeToChangeSchedule
SY056 Would you like to change schedule 1, PH_SysMgr_LikeToChangeScheduleX
interval A?
SY057 Would you like to change schedule 1, PH_SysMgr_LikeToChangeScheduleX
interval B?
SY058 Would you like to change schedule 1, PH_SysMgr_LikeToChangeScheduleX
interval C?
SY059 Please enter the extension number for PH_SysMgr_EnterOperatorsBox
the operator's station.
SY060 Operator mailbox setup complete. PH_SysMgr_OperatorSetupComplete
SY061 Would you like to change a mailbox? PH_SysMgr_ChangeBox
SY062 Would you like to change the opening PH_SysMgr_ChangeGreeting
greetings?
SY063 Would you like to change the system PH_SysMgr_ChangeSchedule
schedule?
SY064 Would you like to change the operator PH_SysMgr_ChangeOperator
mailbox?
SY065 Would you like to continue system PH_SysMgr_ContinueMaintenance
maintenance?
SY066 To change a mailbox, enter 4; opening PH_SysMgr_SysMgrMenu
greetings, 5; system schedule, 6; system
information, 7; operator settings, 8.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 175


Prompt Prompt text by prompt number Phrase(s) containing prompt
SY067 ...minute. PH_SysMgr_FreeTime
SY068 To continue system maintenance, enter PH_Sys_SysMgrContinueMenu
1. To quit, enter 2.
SY069 Would you like to access system PH_Sys_LikeToBeSysMgr
manager options?
SY070 You must delete an existing mailbox PH_SysMgr_DoesNotHaveMailbox
before you can add a new one.
SY071 Another system manager is already PH_Sys_AnotherSysMgrActive
active on the phone or at the console.
Please try again later.
SY072 ...system manager options, 0. PH_SM_Opt_NewMessages
PH_SM_Opt_HearReceipts
PH_SM_Opt_NoNewHearReceipts
PH_SM_Opt_LeaveMessages
PH_SM_Opt_NoNewLeaveMessages
PH_SM_Opt_ToCheckNewMessages
SY073 Would you like to hear system PH_SysMgr_LikeToGetStatus
information?
SY074 The system key serial number is... PH_SysMgr_KeySerialNumberIs
SY075 There is no key attached to the voice PH_SysMgr_KeySerialNumberIs
mail system.
SY076 Would you like to change another PH_SysMgr_ChangeAnotherBox
mailbox?
SY077 I'm sorry. The system greetings cannot PH_SysMgr_CantChangeGreetings
be changed.
SY078 There are currently no scheduled days. PH_SysMgr_OnDays
SY079 There are currently no scheduled PH_SysMgr_ScheduleIsActive
hours.
SY080 ...Q... PH_SysMgr_QNumber
SY081 ...voice mail ports are active... PH_SysMgr_PortsActive

176 SYSTEM CONVERSATION GUIDE


Prompt Prompt text by prompt number Phrase(s) containing prompt
SY082 ...using driver version... PH_SysMgr_DriverVersion
SY083 ...and firmware version... PH_SysMgr_FirmwareVersion
SY084 Would you like to change the greetings PH_SysMgr_ChangeBoxGreetings
for...
SY085 Ready to play and record. PH_SysMgr_LocalConnectReady
SY086 Ask for voice annotation when callers PH_SysMgr_AskForFaxVoiceAnnotation
leave faxes for the public fax box?
SY087 Enter 1 to always leave a public PH_SysMgr_FaxNotifyAlwaysOrOnVoice
notification message when a fax PH_SysMgr_FaxNotifyAlwaysOrNever
arrives.
SY088 Enter 2 to leave public noticification PH_SysMgr_FaxNotifyAlwaysOrOnVoice
only when there is a voice annotation.
SY089 Enter 2 to disable leaving public PH_SysMgr_FaxNotifyAlwaysOrNever
notification messages when a fax
arrives.
SY090 Model: Repartee C T I (Not used in current version.)
SY091 Model: Repartee V P (Not used in current version.)
VC001 Would like to take your call. PH_Box_ClientNowAvail
VC002 To connect, enter 1. PH_Box_ClientNowAvail
VC003 To continue leaving a message, enter 2. PH_Box_ClientNowAvail
VC004 To leave a message, enter 2. PH_Box_ClientNowAvail
VC005 Is now available. I will attempt to put PH_Box_ClientNowAvail
you through.
VC006 Would like you to hold. PH_Box_ClientWantsYouToHold
VC007 While you are holding, you may enter 2 PH_Hold_HoldOptions
to continue with your message, or 3 to
try another extension at any time.
VC008 Remember, you may enter 2 to PH_Hold_HoldOptions
continue with your message, or 3 to try
another extension at any time.

TABLE 2: PROMPTS AND PHRASE NAMES BY PROMPT NUMBER 177


Prompt Prompt text by prompt number Phrase(s) containing prompt
VC009 If you'd like to hold, enter 1; continue PH_Box_OfferReqHold
leaving a message, 2.
VC010 <interrupt tone> PH_Box_ClientNowAvail
PH_Box_InterruptTone
VC011 ...has transferred your call to... PH_Box_RoutedByClient
VC012 Your call has been transferred to... PH_Box_RoutedByClient
VC013 ...would like to transfer you to... PH_Box_RoutedByClient
VC014 To transfer, enter 1. To leave a message PH_Box_RoutedByClientChoices
for...
VC015 To transfer, enter 1. To continue leaving PH_Box_RoutedByClientChoices
a message for...
VC016 ...is now available to take your call. PH_Box_ClientNowAvail
VC017 To try another extension, enter 3. PH_Box_OfferReqHold
VC018 Your call is being transferred to... PH_Box_RoutedByClient
VC019 (Not used in current version.) (Not used in current version.)

178 SYSTEM CONVERSATION GUIDE


T A B L E • 3

Prompts by
phrase name

TABLE 3: PROMPTS BY PHRASE NAME 181


Table 3: Prompts by phrase name

This table provides a list of the system • The phrase name


phrases, sorted alphabetically by phrase
• The phrase text
name. The list includes:
• The prompts associated with the phrase

Phrase name Phrase text Includes prompts


{H-Box_PleasePickup Please pickup... MB025
PH_AEml_Accepted Appointment | Task | Note | EM204
accepted. EM205
EM206
PH_AEml_AddressedTo Addressed | Copied | to... EM202
EM203
PH_AEml_AllTaskCount You have | no |one | EM168
<Number> | completed EM165
task(s). | for... | today. EM167
SUBPH_NumberString
EM170
EM172
EM174
EM176
SUBPH_Days
PH_AEml_AnotherDay Would you like to check | EM145
your calendar for another EM183
day? | your incomplete tasks EM247 SUBPH_Days
for another day? | your
completed tasks for another
day?

182 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_AEml_ApptCount Your calendar has | no | one | EM133
<Number> | appointment(s) | EM131
for... | today. | and... | no | one | EM132
<Number> | new SUBPH_NumberString
appointment(s) to accept. EM134
EM135
EM136
EM137
SUBPH_Days
DT031
EM138
EM139
EM140
PH_AEml_ApptHeader <Name> scheduled an | EM146
urgent | appointment... | has EM147
requested an | urgent | EM151
appointment... EM152
PH_AEml_ApptLocatedAt The appointment is located EM148
at...
PH_AEml_CalMAM For calendar options, enter 3; EM214
reply, 4; check next, 5; delete, EM215
6; [fax, 7;] time stamp, 8; EM216
redirect, 9; [save as new, 0.] | EM217
To exit, enter star. GL017
PH_AEml_CalMAMOptions To list recipients, enter 4; EM227
accept, 5; decline, 6. | To exit, GL017
enter star.
PH_AEml_Declined Appointment | Task | Note | EM207
declined. EM208
EM209

TABLE 3: PROMPTS BY PHRASE NAME 183


Phrase name Phrase text Includes prompts
PH_AEml_EmailHeader with <Number> EM024
attachment(s). | left [a | an EM025
urgent] short | medium EM026
length | long | very long | SUBPH_NumberString
message. | copied you [a | an EM104
urgent] short | medium EM105
length | long | very long EM106
|message. | blind copied you EM107
[a | an urgent] short | medium EM108
length | long | very long | EM109
message. EM110
EM111
EM112
EM113
EM114
EM115
EM116
EM117
EM118
EM119
EM120
EM121
EM122
EM123
EM124
EM125
EM126
EM127
PH_AEml_EnterMonthAndDay For tomorrow, enter 1; for EM235
two days from now, enter 2;
and so on. To enter a month
and day, enter 9.

184 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_AEml_FaxContentsOfEmail For any e-mail message, to EM229
include the contents of your
e-mail messages, enter 1. To
include just the headers,
enter 2.
PH_AEml_FaxHeader left [a | an urgent] fax. | EM091
copied you [a | an urgent] fax. EM092
| blind copied you [a | an EM093
urgent] fax. EM094
EM095
EM096
PH_AEml_FeatureNotSupported This option is not available. | EM231
For more information, please EM240
contact your system
administrator.
PH_AEml_InboxMAMOptions To list recipients, enter 4. | To EM226
exit, enter star. GL017
PH_AEml_IncompleteTaskCount You have | no |one | EM168
<Number> | incomplete EM164
task(s). | for... | today. | and... | EM166
no | one | <Number> | new EM169
task(s) to accept. SUBPH_NumberString
EM171
EM173
EM175 SUBPHDays
DT031 EM242
EM177
EM178
PH_AEml_Intro_WouldLikeToCheck Would you like to check | EM141
today's calendar? | your new EM142
appointments? | your EM179
incomplete tasks? | your new EM180
tasks? | your completed EM244
tasks?

TABLE 3: PROMPTS BY PHRASE NAME 185


Phrase name Phrase text Includes prompts
PH_AEml_LikeToAccept Would you like to accept this EM155
appointment? | note? | task? | EM163
EM195
PH_AEml_LikeToReply Would you like to reply to EM064
this message?
PH_AEml_MarkedComplete Task marked complete. EM210
PH_AEml_MarkItComplete Would you like to mark it EM190
complete? EM196
PH_AEml_MMTimeStamp This appointment is from... | EM197
This task was assigned... | EM198
This note is for... EM200
PH_AEml_MsgIs The note | message | states... | EM158
The message is... EM212
EM211
PH_AEml_NeedSecurityCode You must set a security code EM230
or... | E-mail will not be EM018
accessible during this call.
PH_AEml_NewInboxCount You have... | Your inbox has... | EM067
<Number> | new [voice | fax | EM066
e-mail] message(s). | You SUBPH_NumberString
have no new e-mail EM068
messages. EM074
EM075
EM087
EM088
EM100
EM101
EM070
PH_AEml_NoteHeader sent [a | an urgent] note for... EM156
EM157

186 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_AEml_OldInboxCount You have... | Your inbox has... | EM067
<Number> | old [voice | fax | EM066
e-mail] message(s) to review. SUBPH_NumberString
| You have no old e-mail EM076
messages to review. EM077
EM089
EM090
EM102
EM103
EM071
EM069
PH_AEml_OptionNotSupported This option is not available. EM231
PH_AEml_TaskHeader <Name> assigned [a | an EM184
urgent] task due... | has EM185
requested [a | an urgent] task EM191
due... EM192
PH_AEml_TaskMAM For task options, enter 3; EM218
reply, 4; check next, 5; delete, EM219
6; [fax, 7;] time stamp, 8; EM220
redirect, 9; [save as new, 0.] | EM221
To exit, enter star. GL017
PH_AEml_TaskMAMOptions To list recipients, enter 4; EM228
[accept, 5; decline, 6;] mark EM243
complete, 7. | To exit, enter GL017
star.
PH_AEml_VoiceHeader left | copied you | blind EM078
copied you | [a | an urgent] EM079
voice message. EM080
EM081
EM082
EM083

TABLE 3: PROMPTS BY PHRASE NAME 187


Phrase name Phrase text Includes prompts
PH_AEml_WouldLikeToCheck Would you like to check it | EM072
them? (Inbox, Voice, Fax, E- EM073
mail messages; Note; EM084
Unconfirmed note; EM085
Appointment; Task) EM097
EM098
EM128
EM129
EM149
EM153
EM159
EM161
EM188
EM193
PH_AEml_WouldLikeToFax Would you like it faxed to EM099
you? (Fax, E-mail Messages; EM130
Appointment; Unconfirmed EM150
note; Note; Task) EM154
EM160
EM162
EM189
EM194
PH_AEml_YouHaveNoXXXMessages You have no old | new e-mail EM071
messages to review. EM070
PH_Box_AllPagePortsBusy Now All page ports are busy now. MB026
PH_Box_BadIDorPassword [I'm sorry,] the security code MB002
you entered isn't correct. | I MB001
did not hear your selection.
Please reenter your selection
now.
PH_Box_CanNotPageNow I’m sorry, I cannot page now. MB028

188 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Box_ClientNowAvail <interrupt tone> | <Name> VC010
The person you are trying to MB017
reach... | Would like to take VC001
your call. | Is now available to VC016
take your call. | To connect, VC002
enter 1. | To leave a message, VC004
enter 2. | To continue leaving VC003
a message, enter 2. | Is now VC005
available. I will attempt to
put you through.
PH_Box_ClientWantsYouToHold <Name> The person you are MB017
trying to reach... | Would like VC006
you to hold.
PH_Box_DidNotAnswerpage ...did not anwer page MB027
PH_Box_FirstEditMenu I'm sorry, maximum MB014
recording time was SC020
exceeded.| Would you like to MB021
listen to, rerecord, or send SL029
this message? | If you'd like to GL032
listen to your message, enter SC016
2. | Thank you. If you'd like to SD023
add to your message, enter 1; SD021
to listen to it, 2. | To rerecord, SR020
enter pound. | Please select
your type of edit by saying
"add to," "listen," or
"rerecord." | If this is an
urgent message, enter 9. | For
urgent delivery, enter 9. |
Otherwise, I'll make sure
your message is delivered.
PH_Box_GatherAccountNumber To help process this call, GI002
please enter your account GL025
code. | When you're finished,
enter star.

TABLE 3: PROMPTS BY PHRASE NAME 189


Phrase name Phrase text Includes prompts
PH_Box_GatherPhoneNumber To help process this call, GI001
please enter your complete GL025
phone number. | When
you're finished, enter star.
PH_Box_Goodbye If you need further MB007
assistance, enter pound now. MB016
Thank you, and goodbye. |
Thank you, and goodbye.
PH_Box_GreetingIntro <Name> The person you are MB017
trying to reach...
PH_Box_HasBeenPaged …has been paged MB030
PH_Box_HelloIHaveACallFor This is the voice mail system SL017
calling with a message for DR012
<Name>. | extension SUBPH_NumberString
<Number>.| Please enter SR010
your personal ID now to
receive the message.
PH_Box_IfThisisUrgent If this is an urgent message, SD023
enter 9.
PH_Box_InterruptTone <Interrupt tone> VC010
PH_Box_IsGone is out today. | is not available MB004
right now. | is on the phone MB003
now. MB005
PH_Box_LikeToEdit Thank you. Would you like to SC014
edit this message?
PH_Box_MaxRecordingTime I'm sorry, maximum MB014
Exceeded recording time was
exceeded.
PH_Box_NameIsGone |<Name> The person you are MB017
trying to reach... |is out today. MB004
| is not available right now. | is MB003
on the phone now.| MB005

190 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Box_NextEditMenu Thank you. If you'd like to SL029
add to your message, enter 1; GL032
to listen to it, 2. | To rerecord, SC016
enter pound. | Please select SD021
your type of edit by saying
"add to," "listen," or
"rerecord." | For urgent
delivery, enter 9.
PH_Box_OfferReqHold [If you'd like to hold,] enter 1; HD005
to leave a message, enter 2. | VC009
enter 1; continue leaving a VC017
message, 2. | To try another
extension, enter 3.
PH_Box_PleaseEnterCallback When you’re finished, enter GL025
“star.” | Please enter a MB029
number where your call can
be returned.
PH_Box_PleasePickUp You have a call on… MB032
PH_Box_PleaseWaitForPage Please hold while I page… MB024
PH_Box_RoutedByClient <Name> The person you are MB017
trying to reach... | has VC011
transferred your call to VC013
<Name> | would like to VC012
transfer you to <Name> | VC018
Your call has been
transferred to <Name> | Your
call is being transferred to
<Name>
PH_Box_RoutedByClientChoices <Name> The person you are MB017
trying to reach... | To transfer, VC014
enter 1. To leave a message VC015
for <Name> | To transfer, DR015
enter 1. To continue leaving a
message for <Name> | [enter
2.]

TABLE 3: PROMPTS BY PHRASE NAME 191


Phrase name Phrase text Includes prompts
PH_Box_SorryCantTakeMessage I'm sorry, I can't take a GL012
message now, but thanks for
calling.
PH_Box_SorryCantTalkNow |<Name>| I'm sorry, I can't GL015
talk to you now, please call
back.
PH_Box_ThankYou Thank you. Your |urgent| SR019
message has been sent. SR015
PH_Box_TransferToPagerService Please wait while I transfer MB031
you to the pager service.
PH_Box_VoiceDetectBoxGoodbye Thank you, and goodbye. MB016
PH_Box_WillRecordMessageNow I'll record your message at MB006
the tone; when you are MB008
finished, hang up, or stay on HB003
the line for further options. |
If you'd like to leave a
message, I'll record it now. | If
you'd like to leave a message,
please record it after the
tone. To transfer to the
operator, enter 0 now. <1
second of silence>
PH_Box_WillTakeMessageBeep If you'd like to leave a MB008
message, I'll record it now.
PH_Box_YouEntered You have entered... | To GI003
confirm, enter 1, to try again, GI004
enter 2.
PH_Box_YourMessageBox Your message box... SL053
PH_Chk_AlsoThisMessage There's also this message. SL010
PH_Chk_And And... DT031
PH_Chk_BoxNo Box number <Number>. MB015
SUBPH_NumberString

192 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Chk_ButLeftNoReply But left no reply. SL005
PH_Chk_By by... SL113
PH_Chk_Cancelled Canceled. SR017
PH_Chk_CantAccess I'm sorry, I can't presently GL014
access...
PH_Chk_ContinueReviewingThis Continue reviewing this SL076
message?
PH_Chk_EndOfUrgent End of urgent messages. SL055
PH_Chk_Extension Extension <Number>. SP031
SUBPH_NumberString
PH_Chk_FaxNeverDeliveredDelete This fax has never been FM079
delivered. Would you still like
to delete it?
PH_Chk_FirstNextMessageFor |This is a message for | The SL011
|first | next| message is for|... SL043
SL044
PH_Chk_FirstNextMessageIs The |first | next | message is... SL009
SL054
SL026
PH_Chk_FirstNextMessageReturned This | first | next | message has NT018
been returned because... NT019
NT017
PH_Chk_For for... DR013
PH_Chk_ForNoReply For no reply, enter 2. SL015
Otherwise, I'll record your
message now.
PH_Chk_ForReceipts For your return receipts, SL056
enter 1.
PH_Chk_From from... SL042
PH_Chk_GotAndLeft Got all your messages and SL058
left [a | an urgent] message. SL059

TABLE 3: PROMPTS BY PHRASE NAME 193


Phrase name Phrase text Includes prompts
PH_Chk_GotYourMessageTo Got your last message to... SL062
PH_Chk_GuestHasSavedMsgs You have | saved messages. SL039
SL134
PH_Chk_HasntGotButLeft Hasn't heard your last SL065
message, but left [a | an SL066
urgent] message.
PH_Chk_ICannotDeleteFax I cannot delete this fax right FM080
now.
PH_Chk_InYourMessageBox ...in your message box. SL122
PH_Chk_LastMemberAt The last member heard it SR026
|today | yesterday | SUBPH_DateTime
<Number> days ago | at NT029
<Time>. | at | remote site. NT004
PH_Chk_LeftX Left <Number>. SL047
SUBPH_NumberTrailing
PH_Chk_LikeToArchive Would you like me to archive SL014
this?
PH_Chk_LikeToHearIt Would you like to hear it? SL048
PH_Chk_LikeToRedirect Would you like to redirect SL022
this?
PH_Chk_ListenToRest Listen to the rest? SL030
PH_Chk_MAM_Box_New To check next, enter 5; delete, ME024
6; archive, 7; time-stamp, 8; ME035
redirect, 9; save as new, 0. |
Repeat message, pound.
PH_Chk_MAM_Box_Old To check next, enter 5; delete, ME025
6; archive, 7; time-stamp, 8; ME035
redirect, 9. | Repeat message,
pound.

194 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Chk_MAM_FaxMsg_Fax_New To check next, enter 5; delete, ME026
6; archive, 7; time-stamp, 8; ME035
deliver fax, 9; save as new, 0. |
Repeat message, pound.
PH_Chk_MAM_FaxMsg_Fax_Old To check next, enter 5; delete, ME030
6; archive, 7; time-stamp, 8; ME035
deliver fax, 9. | Repeat
message, pound.
PH_Chk_MAM_FaxMsg_FaxNo To check next, enter 5; delete, ME033
Voice_New 6; archive, 7; timestamp, 8;
deliver fax, 9; save as new, 0.
PH_Chk_MAM_FaxMsg_FaxNo To check next, enter 5; delete, ME034
Voice_Old 6; archive, 7; timestamp, 8;
deliver fax, 9.
PH_Chk_MAM_FaxMsg_NoFax_New To check next, enter 5; delete, ME027
6; archive, 7; time-stamp, 8; ME035
save as new, 0. | Repeat
message, pound.
PH_Chk_MAM_FaxMsg_NoFax_Old To check next, enter 5; delete, ME031
6; archive, 7; time-stamp, 8. | ME035
Repeat message, pound.
PH_Chk_MAM_Subscriber_New To reply, enter 4; check next, ME022
5; delete, 6; archive, 7; time- ME035
stamp, 8; redirect, 9; save as
new, 0. | Repeat message,
pound.
PH_Chk_MAM_Subscriber_Old To reply, enter 4; check next, ME023
5; delete, 6; archive, 7; time- ME035
stamp, 8; redirect, 9. | Repeat
message, pound.
PH_Chk_MAM_VMNet_Not To check next, enter 5; delete, ME029
Resendable 6; archive, 7; time-stamp, 8; ME035
redirect, 9; save as new, 0. |
Repeat message, pound.

TABLE 3: PROMPTS BY PHRASE NAME 195


Phrase name Phrase text Includes prompts
PH_Chk_MAM_VMNet_Resendable To resend, enter 4, check ME028
New next, 5; delete, 6; archive, 7; ME035
time-stamp, 8; redirect, 9;
save as new, 0. | Repeat
message, pound.
PH_Chk_MAM_VMNet_Resendable To resend, enter 4, check ME028
Old next, 5; delete, 6; archive, 7; ME032
time-stamp, 8; redirect, 9 |; ME035
save as new, 0. | Repeat
message, pound.
PH_Chk_MessageArchived Message archived. SL115
PH_Chk_MessageCategoryMenu For voice messages, enter 4; ME021
for fax, enter 5.
PH_Chk_MessageDeleted Message deleted. SL114
PH_Chk_MessageForGroup This is a message for <group SL011
name>. The message is... SL009
PH_Chk_MessageHaventHeard You have a message from this SR004
person.
PH_Chk_MessageSentAgain Your message has been sent SL117
again.
PH_Chk_MsgGotAll ...got all your messages and SL059
left a |an urgent| message. | SL058
...got all your messages and SL057
left |<Number> urgent SUBPH_NumberTrailing
messages. | <Number> new SL073
message|s|. SUBPH_1
SUBPH_NumberTrailing
SL040

196 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Chk_MsgHas ...has an old message to SL021
review. | ...has <Number> SL052
messages to review. | ...has an SUBPH_NumberTrailing
urgent message for you. | SL041
...has a message for you. | SL069
...has <Number> urgent SL031
messages. | has <Number> SUBPH_NumberTrailing
new messages. SL073
SUBPH_1
SUBPH_NumberTrailing
SL040
PH_Chk_MsgHasntGot ...hasn't heard your last SL066
message, but left an urgent SL065
message. | ...hasn't heard SL064
your last message, but left a SUBPH_NumberTrailing
message. | ...hasn't heard SL073
your last message, but left | SUBPH_1
<Number> urgent messages. SUBPH_NumberTrailing
| <Number> new messages.|| SL040
PH_Chk_MsgLeft ...left an urgent message. | SL070
...left <Number>. | ...left a SL047
message. | ...left <Number> SUBPH_NumberTrailing
urgent messages. | ...left SL006
<Number> new message|s|. SUBPH_NumberTrailing
SL073
SUBPH_1
SUBPH_NumberTrailing
SL040
PH_Chk_NetReceipt ...was transmitted. NT021
PH_Chk_NoFurther There are no further SL016
messages.
PH_Chk_NoNewVoice There are no new voice SL137
messages.
PH_Chk_NoNewVoiceOrFax There are no new voice or fax SL138
messages.

TABLE 3: PROMPTS BY PHRASE NAME 197


Phrase name Phrase text Includes prompts
PH_Chk_PerMessageReceipt Got the message you sent | SL060
today | yesterday | <Number> SUBPH_DateTime
days ago| at <Time>.
PH_Chk_PleaseWaitForEmail Please wait while I check e- SL139
mail.
PH_Chk_PrerecordedAt Prerecorded | today | SD027
yesterday | <Number> days SUBPH_DateTime
ago | at <Time>.
PH_Chk_Receipt Got your last message | today SL003
| yesterday | <Number> days SUBPH_DateTime
ago | at <Time>. | at | remote NT029
site. NT004
PH_Chk_ReceivedAt Received |today | yesterday | SL067
<Number> days ago | at SUBPH_DateTime
<Time>. | at | remote site. NT029
NT004
PH_Chk_RecordedAt ...from <Name> | Recorded | SL042
transmitted | today | SL018
yesterday | <Number> days NT038
ago | at <Time>. | at | remote SUBPH_DateTime
site. NT029
NT004
PH_Chk_ReviewDelay <Half second of silence> GL023
PH_Chk_SavedAsNew Message saved as new. SL028
PH_Chk_SentAt Sent |today | yesterday | SR023
<Number> days ago| at SUBPH_DateTime
<Time>.
PH_Chk_SorryCannotReply I'm sorry, you cannot reply to SL116
this message.
PH_Chk_TheMessageIs The message is... SL009
PH_Chk_ThisIsAMessageFor This is a message for... SL011

198 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Chk_TotalTime Totaling |one minute | DT030
<Number> minutes | DT026
<Number> seconds. SUBPH_NumberTrailing
DT027
SUBPH_NumberTrailing
DT029
SUBPH_NumberTrailing
PH_Chk_TransferedToFax Call transferred |today | MB018
yesterday | <Number> days SUBPH_DateTime
ago| at <Time>.
PH_Chk_WouldLikeToCheck Would you like to check | it | SL050
them|? SL051
PH_Chk_WouldLikeToHear Would you like to hear |it | SL048
them|? SL049
PH_Chk_XUrgent <Number> urgent. SL088
SL089
SL090
SL091
SL092
SUBPH_NumberTrailing
SD022
PH_Chk_YouHaveNew You have <Number> new SL039
messages. | There are no new SUBPH_YouHave1
messages. SL040
SUBPH_NumberTrailing
SL032
PH_Chk_YouHaveReview There are no old messages to SL033
review. | You have | one old SL034
message | <Number> SL039
messages | to review. SUBPH_NumberTrailing
SL041

TABLE 3: PROMPTS BY PHRASE NAME 199


Phrase name Phrase text Includes prompts
PH_Chk_YouHaveUrgent You have <Number> urgent SL072
messages. | There are no new SL039
messages. SUBPH_NumberTrailing
SL073
SL032
PH_Chk_YourMessageBox Your message box has an SL071
urgent message. | Your SL008
message box has a message. | SL053
Your message box...
PH_Chk_YourMessageTo Your message to... NT007
PH_Chk_YourReplyHasBeenSent Your reply has been sent. SL123
PH_Chk_YouStillHaveNew There are no further SL016
messages. | You still have SL037
<Number> new messages. SL038
SUBPH_NumberTrailing
SL040
PH_Chk_YouStillHaveUrgent There are no further SL016
messages. | You still have SL068
<Number> urgent messages. SL038
SUBPH_NumberTrailing
SL073
PH_Dir_AssistanceCouldNot I'm sorry, directory DR007
assistance could not be
completed.
PH_Dir_ConfirmReminder To stop the directory, enter 1. DR026
PH_Dir_ConfirmWhenHeard When you hear the name of DR025
the person you are trying to DR026
reach, enter 1. | To stop the
directory, enter 1.
PH_Dir_EndOfGroup <1 second of silence> End of GL002
<group name>. <1 second of DR009
silence>
PH_Dir_EndPause <3 seconds of silence> GL003

200 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Dir_ForNameEnter For <Name> enter |1..9|. DR013
SUBPH_EnterNumber
PH_Dir_GroupName <1 second of silence> GL002
<Group name>
<1 second of silence>
PH_Dir_NameOrExt <Name> Extension DR012
<Number>|. SUBPH_NumberString
PH_Dir_NameYesOrNo To confirm, enter 1. To hear DR030
the next name, enter 2.
PH_Dir_NoMatches There are no matches to the DR005
three letters you entered | To DR006
try another name, enter 1.
PH_Dir_NoMoreMatches There are no further matches SP004
to the three letters you DR006
entered. | To try another
name, enter 1.
PH_Dir_PleaseEnterLetters Please enter the first three DR001
letters of the person's last GL004
name. | For Q enter 7, for Z DR002
enter 9. | Please enter the
letters now|.
PH_Dir_PleaseSayLetters Please enter the first three DR001
letters of the person's last GL004
name. | For Q enter 7, for Z SC018
enter 9. | Or, |at the tone,| SC019
please say the first few letters
of the person's last name.
PH_Dir_ThisDirWill This directory will help you DR008
find a person's extension by
their department.
PH_Dir_ToStartHearAgain To |start | hear| the list again, DR010
enter pound. DR011
<1 second of silence> GL002

TABLE 3: PROMPTS BY PHRASE NAME 201


Phrase name Phrase text Includes prompts
PH_Dir_ToStopDir To stop the directory, enter DR004
pound. | Remember, you DR024
may enter the extension at
any time.
PH_Dir_YouMayEnterExt You may enter the extension DR003
at any time.
PH_Dlv_1ForAm2ForPm For a.m., enter 1; for p.m., DT035
enter 2.
PH_Dlv_EnterActiveDays Indicate the new days active DS010
by entering 1 for Sunday, 2 GL025
for Monday, and so on. |
When you're finished, enter
star.
PH_Dlv_EnterStartTime Enter the starting time to the DS012
minute. | When you're GL025
finished, enter star.
PH_Dlv_EnterStopTime Enter the ending time to the DS013
minute. | When you're GL025
finished, enter star.
PH_Dlv_LeaveTurnOn Shall I |leave | turn| it on? GL010
GL009
PH_Dlv_LikeToChange Would you like to change it? SP014
PH_Dlv_LikeToChangeFaxMachine Change delivery to your fax FM003
machine?
PH_Dlv_LikeToChangeHomePhone Change delivery to your DS002
home phone?
PH_Dlv_LikeToChangePagerPhone Change delivery to your DS003
pager?
PH_Dlv_LikeToChangeSparePhone Change delivery to your DS004
spare phone?

202 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Dlv_LikeToChangeWorkPhone Would you like to change DS001
message delivery to your
work phone?
PH_Dlv_LikeToTryAgain Would you like to try again? SP070
PH_Dlv_MessageDeliveryIs Message delivery to your DS005
|work phone | home phone | DS006
pager | spare phone| is | DS007
Delivery to your fax machine DS008
is | on | off. FM004
GL007
GL008
PH_Dlv_NoChangeOverPhone I'm sorry, this schedule has a DS026
delivery mode that cannot be
changed over the phone.
PH_Dlv_NoScheduledDays There are currently no DS027
scheduled days.
PH_Dlv_NoScheduledHours There are currently no DS028
scheduled hours.
PH_Dlv_NotRecognizeDays I'm sorry, I did not recognize DS024
the days you entered.
PH_Dlv_NotRecognizeTime I'm sorry, I did not recognize DS022
your time entry.
PH_Dlv_NoValidTimes There are no valid delivery DS025
times; this schedule cannot
deliver messages.
PH_Dlv_OnDays On <days> (for example, "On DS030
Sunday, Tuesday and SUBPH_Days
Friday.")
PH_Dlv_PhoneNotifiesForFax This phone rings | does not FM005
ring | to tell you when you FM006
have a fax.

TABLE 3: PROMPTS BY PHRASE NAME 203


Phrase name Phrase text Includes prompts
PH_Dlv_ScheduleActiveFrom The current schedule is DS009
active from <Time> to SUBPH_Time
<Time>. DT032
SUBPH_Time
PH_Dlv_ScheduleIncomplete This delivery schedule is DS018
incomplete.
PH_Dlv_UrgentDeliveryIs Urgent message delivery is SP032
currently | on | off. GL007
GL008
PH_Eml_About about... EM065
PH_Eml_AddingMsgToFax Adding message to fax. EM048
PH_Eml_CannotReplyToMsg You cannot reply to this EM038
message.
PH_Eml_CantLoginNoEmailAccess Unable to log into the e-mail EM020
system. | E-mail will not be EM018
accessible during this call.
PH_Eml_ConvertItNow I'll convert it now. (Sound EM059
file)
PH_Eml_EmailAudioBody a [very] large sound file that EM056
must be converted. | a sound EM057
file that is too large to EM058
convert. | Would you like to SL048
hear it? | Please see your EM061
system manager if you need
more information.
PH_Eml_EmailBodyIntro The message is... | Titled... | SL009
There is no additional | text | EM023
message. | The first | next | EM028 EM036
attachment is... EM037
EM035

204 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Eml_EmailBodySize and is | Over...<Number> | EM030
kilobyte(s) | megabyte(s). DT024
SUBPH_NumberTrailing
EM031
EM032
EM033
EM034
PH_Eml_EmailMsgMAM For e-mail options, enter 3; EM222
reply, 4; check next, 5; delete, EM223
6; [fax, 7;] time stamp, 8; EM224
redirect,9; [save as new, 0.] | EM225
To exit, enter star. GL017
PH_Eml_EmailNotAccessible E-mail will not be accessible EM018
during this call.
PH_Eml_EmailReplyError I'm sorry, I was unable to EM041
send your reply to the e-mail
system. Please see your
system manager if you need
more information.
PH_Eml_EnterCurrentPassword Enter your current e-mail EM019
password now. | If your EM021
password uses letters, enter GL025
pound pound. | When you're
finished, enter star.
PH_Eml_EnterNewPassword Please enter your new e-mail EM005
password now. | If your EM021
password uses letters, enter GL025
pound pound. | When you're
finished, enter star.
PH_Eml_EnterPassword Please enter your e-mail EM004
password now. | If your EM021
password uses letters, enter GL025
pound pound. | When you're
finished, enter star.

TABLE 3: PROMPTS BY PHRASE NAME 205


Phrase name Phrase text Includes prompts
PH_Eml_ErrorsRedirecting I'm sorry, I cannot redirect e- EM054
mail to this subscriber. | The EM055
subscribers settings are EM020
improperly configured for e- EM061
mail. | Unable to log into the
e-mail system. | Please see
your system manager if you
need more information.
PH_Eml_FaxingMsgsToYou Faxing | message(s) to you EM049
now. EM050
EM051
PH_Eml_ForwardToEmail I'll forward the message to EM053
the e-mail system now.
PH_Eml_FwdToEmailReceipt was forwarded to the e-mail EM063
system.
PH_Eml_HowEnterAlphaNumPwd You may enter your e-mail EM010
password at any time. To GL025
indicate a letter, enter the key
with the letter you want,
followed by a 1 for the first
letter on that key, 2 for the
second letter, and 3 for the
third letter. For example, for
A, enter 2 1; for B, enter 2 2;
and so on. To indicate a
number, enter 1, followed by
the number you want. For
example, for 1, enter 1 1; for
2, enter 1 2; and so on. For Q,
enter 0 1. For Z, enter 0 2. |
When you're finished, enter
star.
PH_Eml_InvalidPassword The password you entered is EM007
not valid.

206 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Eml_InvalidPasswordTryAgain The password you entered is EM007
not valid. | Would you like to SP070
try again?
PH_Eml_LetterError is not valid. Please re-enter EM011
the letter now.
PH_Eml_LikeToChgEmailPassword Would you like to change EM014
your e-mail password?
PH_Eml_LikeToChgEmailSetup Would you like to change EM012
your e-mail setup?
PH_Eml_LikeToChgEmailTotaling Would you like to change EM013
your e-mail totaling?
PH_Eml_LikeToReplyToMsg Would you like to reply to EM064
this message?
PH_Eml_MessageFileNotFound Message file not found. EM047
PH_Eml_MsgCountingIsNow E-mail totaling is now | on | EM003
off | Shall I turn it | leave it on? GL007
GL008
GL009
GL010
PH_Eml_NewEmailPwdNowActive Your new e-mail password is EM022
now active.
PH_Eml_NoChangePassword Your e-mail password could EM009
not be changed.
PH_Eml_PWEntrySilence <5 seconds of silence> EM017
PH_Eml_PWsMismatched The passwords you entered EM008
do not match.Your e-mail
password has not been
changed.

TABLE 3: PROMPTS BY PHRASE NAME 207


Phrase name Phrase text Includes prompts
PH_Eml_ReEnterPassword If your password uses letters, EM021
enter pound pound. | Please EM006
reenter your new e-mail GL025
password now. | When you're
finished, enter star.
PH_Eml_ReplyIntro Your reply will be sent by e- EM043
mail. Recording:
PH_Eml_ReplyOptions To send, enter star; to GL028
rerecord, enter pound. | I'll GL029
send your reply now. | EM042
Message options are not
available for this reply.
PH_Eml_ReplySent Your reply has been sent. EM040
PH_Eml_SendingReply One moment while I send EM039
your reply.
PH_Eml_SetupOptionsComplete E-mail setup options EM015
complete. Would you like to
review them?
PH_Eml_SetupOptionsMenu To change your e-mail EM016
totaling, enter 4; e-mail
password, 5.
PH_Eml_SorryCantAccessEmail I'm sorry, I can't access your EM046
e-mail.
PH_Eml_SorryCantAccessMessage I'm sorry, I can't access this EM045
message.
PH_Eml_TheMsgYouLeftFor The message you left for... EM062
PH_Eml_TTSError I cannot access text-to- EM001
speech.
PH_Eml_UnableToConvertFile I'm sorry.I'm unable to EM060
convert this file format.
PH_Eml_UnknownSource an unknown source. EM044

208 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Fax_AddressedTo Your fax will be addressed to FX026
the person at extension... | If FX022
this is correct, enter 1; to
change it, enter 2.
PH_Fax_Annotate Please state what this fax is FB003
about.
PH_Fax_AnnotateFollowup If you don't want to leave a FB023
message, just enter star after MB022
the tone. | I'll record your GL021
message at the tone. When
you're finished, please stay
on the line to be transferred
to a fax machine. |
<1 millisecond of silence>
PH_Fax_AnnotatePublic Please state who should MB019
receive this fax, and what it's
about.
PH_Fax_ArriveShortly Thank you for calling, your FX004
fax will arrive shortly. | I am FX005
not able to send your fax at
this time.
PH_Fax_ChangeFaxPhoneMenu To change the phone FM054
number, enter 4; to change
the schedule, 5.
PH_Fax_ConfirmedCancelled Selection confirmed | FX027
canceled. FX014
PH_Fax_DocWillBeSentTo Your fax will be sent to... FX021
<Name> | If this is correct, FX022
enter 1; to change it, enter 2.
PH_Fax_EnterFaxNumber Please enter the |area code FX019
and phone number FX020
|complete phone number| of GL025
your fax machine. | When
you're finished, enter star.

TABLE 3: PROMPTS BY PHRASE NAME 209


Phrase name Phrase text Includes prompts
PH_Fax_EnterStart I'll transfer you to a fax FB013
machine now. When you
hear the fax tone, press the
start button on your fax
machine.
PH_Fax_FaxNotAvailable I'm sorry, the document you FX007
requested is not available at
this time.
PH_Fax_ForNameEnterNumber For... <Name> | Enter... FX017
<Number> FX018
SUBPH_NumberString
PH_Fax_Greet Fax for... <Name> | Box FB001
number... <Number> MB015
SUBPH_NumberString
PH_Fax_HearList If you don't know the FX003
number and would like to FX030
hear a list of available
documents, enter pound
now. <1 second of silence> |
Otherwise, I'll list the
available documents now.
PH_Fax_HoldAllStillBusy All fax machines are |still | FB007
in use. FB008
PH_Fax_HoldOptions While you are holding, you FB019
may enter 2 to |add to your FB020
voice message, | leave a voice FB021
message, | or 3 to try another FB022
extension at any time. |
Remember, you may enter 2
to |add to your voice
message, | leave a voice
message,| or 3 to try another
extension at any time.

210 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Fax_LikeExtension If you would like your FX025
extension number to appear
on the cover sheet, enter it
now. Otherwise, the cover
sheet will remain
unaddressed.
PH_Fax_NumberIsNotAvailable ...is not available at this time. FX010
PH_Fax_NumberNotValid I'm sorry... <Number> | is not FX008
a valid area code and phone FX023
number. | is a toll call which FX024
is not permitted. SUBPH_NumberString
PH_Fax_RequestDoc To select a document, enter FX001
its number at any time FX002
during this message. | To FX028
select another document, FX029
enter its number now. | When
you're finished selecting
documents, enter star. | <5
seconds of silence> Okay, I'll
fax the documents you've
selected.
PH_Fax_RequestedMaximum You have selected the FX016
maximum number of
documents allowed.
PH_Fax_SayBye If you need further FX006
assistance, enter pound now. SP002
| If you'd like to try an
extension, you may do so
now. | Thank you and good-
bye. | See you later.
PH_Fax_ShortHoldPhrase <3 seconds of silence> GL003
PH_Fax_SorryDocument I'm sorry, document... FX009
PH_Fax_SystemDown I'm sorry, I can't receive a fax FB014
at this time.

TABLE 3: PROMPTS BY PHRASE NAME 211


Phrase name Phrase text Includes prompts
PH_Fax_SystemDown I'm sorry, I can't deliver a fax FB015
at this time.
PH_Fax_WontHoldSoTakeMsg I'll record your message | You FB004
may leave a voice message | FB005
You may add to your voice FB006
message | at the tone.
PH_Fax_YouAreInLine To wait for a fax machine, FB009
enter 1. To cancel your fax FB010
and [leave a | add to your] FB011
voice message, enter 2. FB012
| To continue to wait for a fax FB017
machine, enter 1. To cancel FB018 FB024
your fax and [leave a | add to FB025
your] voice message, enter 2. FB026
| Fax calls are answered in the FB027
order received. | Or to try HD010—HD019 HD020
another extension, enter #. |
If you'd like to wait for a fax
machine, say yes. To cancel
your fax and [leave a | add to
your] message, remain silent.
| To continue to wait for a fax
machine, say yes.To cancel
your fax and [leave a | add to
your] message, remain silent.
|You are |1st
10th| in line. | There are over
10 calls holding ahead of you.
PH_Fax_YouSelected You have selected... | FX011
document. | To confirm this FX012
selection enter 1, to cancel it FX013
enter 2.
PH_FaxCk_AlreadyDelivered This fax has already been FM041
delivered.

212 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_FaxCk_ArrivedAt The fax | arrived... | for | from | FM058
Group number | <Number> FM038
FM068
SL019
SL042
GR013
SUBPH_NumberString
PH_FaxCk_AttemptedAt Fax attempted... FM039
PH_FaxCk_AutodeliverFailed The first | next | fax could not FM051
be automatically delivered. FM052
FM053
PH_FaxCk_CallerCouldntHold But, all fax ports were busy. FM056
PH_FaxCk_CallerDidntHold The caller chose not to hold FM055
for a fax port.
PH_FaxCk_CannotDeleteFax Cannot delete this fax right FM067
now.
PH_FaxCk_ConfirmDelivery Your fax(es) will be delivered FM030
shortly. FM072
FM031
PH_FaxCk_CouldntDeliver A fax delivery you requested FM061
was incomplete. You
requested the delivery...
PH_FaxCk_DeliveryInProgress This fax is already being FM040
delivered.
PH_FaxCk_EnterPhoneNum For a different fax machine... | FM076
enter the digits of the fax FM026
phone number.
PH_FaxCk_FaxDeleted Fax deleted. FM078
PH_FaxCk_FaxNeverDelivered This fax has never been FM050
delivered.
PH_FaxCk_FaxSavedAsNew Fax saved as new. FM029
PH_FaxCk_FaxSavedAsOld Fax archived. FM049

TABLE 3: PROMPTS BY PHRASE NAME 213


Phrase name Phrase text Includes prompts
PH_FaxCk_FirstNextIsAnnotated The first | next | fax has this FM033
voice annotation... FM034
FM032
PH_FaxCk_FirstNextNotAnnotated The first| next | fax has no FM036
voice annotation. FM037
FM035
PH_FaxCk_FirstNextNotAnnotated The first | next | fax... FM059
FM060
FM058
PH_FaxCk_HandsFreeOfferUsual I'll deliver this fax to your FM025
Num usual fax machine.
PH_FaxCk_IncludingFaxes Including one fax | FM014
<Number> faxes. FM015
SUBPH_NumberString
FM013
PH_FaxCk_LikeToDeliver Deliver this | these fax(es)? FM017
FM018
PH_FaxCk_LikeToDeliverThis Deliver this fax? FM019
PH_FaxCk_LikeToDeliverUsualNum Would you like me to deliver FM021
this to your usual fax
machine?
PH_FaxCk_LikeToRedeliverThis Deliver this fax again? FM020
PH_FaxCk_MenuEnterNum To use a different fax FM024
machine, enter 2.
PH_FaxCk_MenuOfferNum To deliver to... <Name> | FM022
enter 1. DR014
PH_FaxCk_MenuOfferUsualNum To deliver to your usual fax FM023
machine, enter 1.
PH_FaxCk_NoDeliveryOffer <Half second of silence> GL001
PH_FaxCk_NoFaxToDeliver No fax to deliver. FM042

214 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_FaxCk_NoPhoneAtAll This fax cannot be delivered, FM027
since no phone number has
been specified.
PH_FaxCk_NoRedirect This message cannot be FM074
redirected.
PH_FaxCk_NotFaxMachine This does not appear to be a FM063
fax machine.
PH_FaxCk_SaveFaxAsNew Save this | these fax(es) as FM028
new? FM073
PH_FaxCk_SaveFaxAsOld Archive this fax? FM048
PH_FaxCk_SysFailedReceiving Please see your system FM057
manager if you need more
information about why this
fax couldn't be received.
PH_FaxCk_YouHaveFaxes You have no | one | SL039
<Number> new faxes | and... | FM007
and one | <Number> | e-mail FM008
item(s) to fax. | There is SUBPH_NumberString
nothing to fax. FM012
DT031
EM237
EM238
EM239
PH_FaxCk_YouHaveVoicelessFaxes There are <Number> | is one | FM010
new fax(es) | without voice FM009
annotation. FM016
FM071
PH_FaxCk_YourFaxBox Your fax box has [a | an FM047
urgent] message. FM046
FM045
PH_FaxCk_YourFaxBoxTrail Your fax box. (trailing) FM077

TABLE 3: PROMPTS BY PHRASE NAME 215


Phrase name Phrase text Includes prompts
PH_FaxCk_YouStillHaveFaxes You still have one | SL038
<Number> | new fax(es). FM011
FM012
SUBPH_NumberString
PH_GAEN_AlarmUnitBatteryLow A problem has been ER028
detected. | The System ER025
Monitoring Unit battery is ER029
low. | Please contact your
system representative.
PH_GAEN_AlarmUnitDown A problem has been ER028
detected. | The System ER024
Monitoring Unit has ER029
failed.Until this unit is fixed,
the system cannot diagnose
hardware problems or send
out an alert. | Please contact
your system representative.
PH_GAEN_AlarmUnitHeatProblem A problem has been ER028
detected. | The temperature ER034
in the System Monitoring ER029
Unit has exceeded safe
operating limits. | Please
contact your system
representative.
PH_GAEN_AlarmUnitModemDown A problem has been ER028
detected. | The System ER026
Monitoring Unit modem has ER029
failed. The system cannot
use this modem to send out
an alert. | Please contact your
system representative.

216 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_GAEN_CPUFanDown A problem has been ER028
detected. | One of the fans in ER014
the main chassis has failed. | ER029
Please contact your system
representative.
PH_GAEN_DiskDriveDown A problem has been ER028
detected. | A disk drive has ER017
failed. | Please contact your ER029
system representative.
PH_GAEN_DiskErrCritical A problem has been ER028
detected. | At least one ER016
critical disk error has been ER029
detected. | Please contact
your system representative.
PH_GAEN_DiskErrNonCritical A problem has been ER028
detected. | At least one non- ER015
critical disk error has been ER029
detected. | Please contact
your system representative.
PH_GAEN_DiskFanDown A problem has been ER028
detected. | A fan has failed in ER032
the disk storage system. | ER029
Please contact your system
representative.
PH_GAEN_DiskFullDebug Your disk is almost full. ER005
Logging of diagnostic traces ER029
has been suspended. | Please
contact your system
representative.
PH_GAEN_DiskFullLog Your disk is almost full. ER007
Logging of all call data has ER029
been suspended. | Please
contact your system
representative.

TABLE 3: PROMPTS BY PHRASE NAME 217


Phrase name Phrase text Includes prompts
PH_GAEN_DiskFullRecord Your disk is almost full. ER006
Message recording has been ER029
suspended. | Please contact
your system representative.
PH_GAEN_DiskOptimization An error occurred during ER002
disk maintenance. | Please ER029
contact your system
representative.
PH_GAEN_DiskPowerSupplyDown A problem has been ER028
detected. | A power supply ER018
has failed in the disk storage ER029
system. | Please contact your
system representative.
PH_GAEN_DiskRedundancy An error occurred with disk ER001
redundancy. The system is ER029
running on a single drive. |
Please contact your system
representative.
PH_GAEN_Fax_CantDeliver A problem has been ER028
detected. | The fax system is ER041
improperly configured.Until ER029
it is fixed, the system cannot
deliver faxes. | Please contact
your system representative.
PH_GAEN_Fax_CantReceive A problem has been ER028
detected. | The fax system is ER040
improperly configured.Until ER029
it is fixed, the system cannot
receive faxes. | Please contact
your system representative.

218 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_GAEN_Fax_CantReceiveOr A problem has been ER028
Deliver detected. | The fax system is ER039
improperly configured.Until ER029
it is fixed, the system cannot
receive or deliver faxes. |
Please contact your system
representative.
PH_GAEN_FaxDown A problem has been ER028
detected. | The fax system ER022
has failed. | Please contact ER029
your system representative.
PH_GAEN_HeatProblem A problem has been ER028
detected. | The temperature ER013
in the main chassis has ER029
exceeded safe operating
limits. | Please contact your
system representative.
PH_GAEN_MainPowerRestored Main power has been ER021
restored.
PH_GAEN_MainPowerRestored Main power has been ER038
restored, but shutdown is
ShutdownStarted already underway.
PH_GAEN_NetNodeOut Remote site... | [Went out of NT004
service due to] critical error. | ER008
the maximum number of ER009
failed calls being reached.
PH_GAEN_OnLineBackupFailed On-line backup has ER010
terminated with an error. | ER029
Please contact your system
representative.

TABLE 3: PROMPTS BY PHRASE NAME 219


Phrase name Phrase text Includes prompts
PH_GAEN_PMSLinkDown A problem has been ER028
detected. | The data link to ER027
the Property Mgmt System ER029
has failed. | Please contact
your system representative.
PH_GAEN_PowerSupplyBadVoltage A problem has been ER028
detected. | At least one of the ER030
power supplies is ER029
malfunctioning. | Please
contact your system
representative.
PH_GAEN_PowerSupplyDown A problem has been ER028
detected. | One of the power ER033
supplies has failed. | Please ER029
contact your system
representative.
PH_GAEN_PowerSupplyFanDown A problem has been ER028
detected. | One of the power ER012
supply fans has failed. | ER029
Please contact your system
representative.
PH_GAEN_RAIDFanFail A problem has been ER028
detected. | A fan has failed in ER037
the disk storage system. | ER029
Please contact your system
representative.
PH_GAEN_SerialIntegrationDown A problem has been ER028
detected. | The data link to ER011
the telephone system has ER029
failed. | Please contact your
system representative.

220 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_GAEN_TapeBackup An error occurred during ER003
your regularly scheduled ER029
backup. It is important to
have a current backup. |
Please contact your system
representative.
PH_GAEN_TapeNeedsCleaning A problem has been ER028
detected. | The tape backup ER031
unit needs cleaning ER029
immediately. | Please contact
your system representative.
PH_GAEN_UPSEngaged A problem has been ER028
detected. | The system is ER020
running on UPS battery ER029
power because main power
has failed. | Please contact
your system representative.
PH_GAEN_VBoardAllFail All voice boards have failed. ER042
PH_GAEN_VMS The voice mail system. ER004
PH_GAEN_VoiceBoardDown A problem has been ER028
detected. | At least one voice ER023
board has failed. | Please ER029
contact your system
representative.
PH_GAEN_VoiceBoardDownCant A problem has been ER028
detected. | The system ER035
Answer cannot answer the phone ER029
because a voice board has
failed. | Please contact your
system representative.

TABLE 3: PROMPTS BY PHRASE NAME 221


Phrase name Phrase text Includes prompts
PH_GAEN_VoiceBoardDownCant A problem has been ER028
detected. | The system ER019
Dialout cannot dial out because a ER029
voice board has failed. |
Please contact your system
representative.
PH_GAEN_VoiceBoardDownCantDo A problem has been ER028
detected. | The system ER036
Lamps cannot activate message ER029
waiting indications because
a voice board has failed. |
Please contact your system
representative.
PH_Group_AddChangeToLocal To add this subscriber, you GR066
Access must make this a local access GR067
group. However, local access
groups cannot be used by
remote sites. | Add the
subscriber and change the
group?
PH_Group_AddedorDeleted |added. | deleted.| GR014
GL018
PH_Group_AddMemberbyExt To add a member, please GR056
enter the extension number, | SR012
for remote sites. | or, to spell SR043
the person's last name, enter NT033
pound pound. | To exit, enter SR047
star. GL017
PH_Group_AddMemberbyName To add a member, please GR056
enter the first three letters of SR003
the person's last name. |For GL004
Q, enter 7; for Z, enter 9.| Or, GL005
enter pound pound to select GL017
by extension number. | To
exit, enter star.

222 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Group_AddTurnOffDispatch To add this subscriber, you GR065
must turn off dispatch GR067
distribution for this group.
Groups with dispatch
distribution can only have
members at the local site. |
Add the subscriber and
change the group?
PH_Group_CanOtherSendToThis Can others send a message GR007
to this group?
PH_Group_CanRemoteSendToThis Can subscribers at other sites GR070
send messages to this group?
PH_Group_ChangeNameorNumber Do you want to change the | GR008
group number | group's GR009
spelled name |?
PH_Group_ChangeRecordedName Do you want to change the GR010
group's recorded name?
PH_Group_ConfirmorDelete Do you want to delete this GR011
member? | To confirm, SR046
enter 1.
PH_Group_ContAddMemberbyExt To exit, enter star. To add GL017
another member, please GR058
enter the extension number, | SR012 NT033
for remote site | or, to spell SR043
the person's last name, enter SR047
pound pound.
PH_Group_ContAddMemberby To exit, enter star. To add GL017
Name another member, please GR058
enter the first three letters of SR003
the person's last name. |For GL004
Q, enter 7;for Z, enter 9. DR002
Please enter the letters now.|

TABLE 3: PROMPTS BY PHRASE NAME 223


Phrase name Phrase text Includes prompts
PH_Group_ContDelMemberbyExt To exit, enter star. To delete GL017
another member, please GR059
enter the extension number, | SR012 NT033
for remote site | or, to spell SR043
the person's last name, enter SR047
pound pound.
PH_Group_ContDelMemberbyName To exit, enter star. To delete GL017
another member, please GR059
enter the first three letters of SR003
the person's last name. |For GL004
Q, enter 7; for Z, enter 9. DR002
Please enter the letters now.|
PH_Group_ContinueEditGroup A message to this group is GR064
still being copied. Continue
editing this group?
PH_Group_Created Private | Open| group GR021
created. Ready to add the GR022
first member to this group. | GR071
Local access group created.
Ready to add the first
member to this group.
PH_Group_DelMemberbyExt To delete a member, please GR057
enter the extension number, | SR012
for remote site | or, to spell NT033
the person's last name, enter SR043
pound pound. To exit, enter SR047
star. GL017
PH_Group_DelMemberbyName To delete a member, please GR057
enter the first three letters of SR003
the person's last name. |For GL004
Q, enter 7; for Z, enter 9.| Or, GL005
enter pound pound to select GL017
the extension number. To
exit, enter star.

224 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Group_EnterFirst3Letters Please enter the first three GR016
letters of the group's name. GL004
|For Q, enter 7; for Z, enter 9.|
PH_Group_EnterGroupNumber Please enter the three digits GR061
of the group number.
PH_Group_GroupNumber Group number <Number>. GR013
SUBPH_NumberString
PH_Group_HasTheFollowing ...has the following GR015
Members members...
PH_Group_LikeToAddAnother Would you like to create GR045
another group?
PH_Group_LikeToAddMembers Would you like to add GR034
members to this group list?
PH_Group_LikeToAddToThisGroup Would you like to add GR033
members to this group?
PH_Group_LikeToChangeMore Would you like to make any GR051
more changes to this group?
PH_Group_LikeToChangeName Would you like to change the GR035
name of this group?
PH_Group_LikeToChangeThis Would you like to change GR038
this?
PH_Group_LikeToContinueMaint Would you like to continue GR040
with group maintenance?
PH_Group_LikeToCreateNewGroup Would you like to create a GR041
new group?
PH_Group_LikeToDeleteAGroup Would you like to delete a GR042
group?
PH_Group_LikeToDeleteAnother Would you like to delete GR043
another group?
PH_Group_LikeToDeleteFromThis Would you like to delete GR044
members from this group?

TABLE 3: PROMPTS BY PHRASE NAME 225


Phrase name Phrase text Includes prompts
PH_Group_LikeToDeleteMembers Would you like to delete GR046
members from this group
list?
PH_Group_LikeToEditAGroup Would you like to edit a GR047
group?
PH_Group_LikeToEditAnother Would you like to edit GR050
another group?
PH_Group_LikeToListAllGroups Would you like to list all your GR048
groups?
PH_Group_LikeToListMembers Would you like to list GR049
members of this group?
PH_Group_LikeToReviewList Would you like to review this GR055
list?
PH_Group_MemberAddedOrNot Added. | Group changed. | GR014
Member not added. GR068
GR069
PH_Group_NameAndOrNumber Group number is <Number>. GR013
GR062
SUBPH_NumberString
PH_Group_NoMatches There are no |further| SP004
matches to the |group GR030
number | three letters| you GR029
entered. Would you like to try SP004
again? GR031
SP070
PH_Group_NoMembers This group has no members. GR036
PH_Group_NoMoreMatches There are no |further| SP004
matches to the three letters GR031
you entered. | I'm sorry, there SR013
is no such extension number. GR037
| There are no matches to
that extension number.|

226 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Group_NotEnteredNeedsName Not entered. | The group GR003
cannot be added without a GR002
group number | name. | The GR005
|group number | group's GR006
spelled name| will not be
changed.
PH_Group_Number Group number <Number>. GR013
SUBPH_NumberString
PH_Group_NumberConflicts Group number conflicts with GR013
an existing group number. GR024
Would you like to choose
another group number?
PH_Group_OpenLocalNameAndOr Open | Local access | group| is GR023
Number number... GR072
GR062
GR063
PH_Group_RecordGroupName At the tone, state the name of GR019
the group. | When you're GL025
finished, enter star.
PH_Group_RecordMessageNow Would you like to record a GR053
message for this group now?
PH_Group_ReviewListofGroups Would you like to review the GR054
list of your groups?
PH_Group_SorryCantChangeGroup I'm sorry, I cannot presently GR012
change this group.
PH_Group_SureYouWantToDelete Are you sure you want to GR020
delete...
PH_Group_TheNumberIs The group number is | The GR026
numbers corresponding to GR028
the first three letters of the SUBPH_NumberString
group's name are |
<Number>.
PH_Group_ThereAreNoGroups There are no groups. GR032

TABLE 3: PROMPTS BY PHRASE NAME 227


Phrase name Phrase text Includes prompts
PH_Group_TheseExist The following groups exist... GR025
PH_Group_TheVoiceNameIs The group's voice name is... | GR027
<Name>. | not recorded. The GR004
group cannot be added
without a recorded name.
PH_Group_ThisPersonIsAMember This person is already a GR001
member.
PH_Group_ToExitEnterStar To exit, enter star. GL017
PH_Gst_GuestNumber Guest number <Number>. SL077
SUBPH_NumberString
PH_Gst_HowNiceToHear How nice to hear from you! SL001
PH_Hold_AllStillBusy I'm sorry, all lines are |still| HD001
busy. HD002
PH_Hold_AttemptPutYou I will attempt to put you HD007
through. Please stay on the
line.
PH_Hold_HoldMusic <Music> HD023
HD024
HD025
HD026
HD027
HD028
HD029
HD030
HD031
HD032
PH_Hold_HoldOptions While you are holding | HD008
Remember|, you may enter 2 HD009
to leave a message, or 3 to try VC007
another extension at any VC008
time.

228 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Hold_NameStillBusy |<Name> | The person you MB017
are trying to reach is | still | on MB005
the phone | now|. HD003
PH_Hold_NoLongerBusy I'm sorry, the line is no longer HD022
busy, but now it doesn't
answer.
PH_Hold_TooMany And I have too many lines HD021
holding already.
PH_Hold_YouAreInLine Calls are answered in the HD004
order received|. You are HD010
<Number> in line. | If you'd HD011
like | to hold | to continue to HD012
hold, |please say Yes; | enter HD013
1;| to |stop holding, remain HD014
silent,| leave a message, enter HD015
2| remain silent.| to try HD016
another extension, enter 3. HD017
You must enter a tone to HD018
remain connected. | There HD019
are over 10 calls holding HD005 HD033 HD034
ahead of you. HD006 HD020
PH_Leave_AskForExt Please enter the extension SR012
number | Or, to spell the SR047
person's last name, enter
pound pound.
PH_Leave_AskForExtOr Please enter the extension SR012
[number] <Number> for SR043
groups | and remote sites. | NT026
Or, to spell the person's last SUBPH_NumberString
name, enter pound pound. SR047
PH_Leave_AskForGroupNumber Please enter the three digits GR061
of the group number.

TABLE 3: PROMPTS BY PHRASE NAME 229


Phrase name Phrase text Includes prompts
PH_Leave_AskForName Please enter the first three SR003
letters of the person's last GL004
name | for Q, enter 7; for Z, DR002
enter 9. | Please enter the GL005
letters now|. Or, enter pound
pound to select by extension
number.
PH_Leave_Beep <1 millisecond of silence|> GL021
PH_Leave_CancellingGroupMsg Canceling group message. SR041
PH_Leave_CantAccessMessage I'm sorry, I can't access |this | SL074
the next| message right now. SL075
PH_Leave_Confirm To confirm, enter 1. SR046
PH_Leave_Enter1toLeaveMessage Enter 1 to leave a personal SR011
message for...
PH_Leave_GreetingInUse This greeting is currently in SP071
use. Would you like to try
again?
PH_Leave_GroupMessageBeing Your last message to this SR048
Copied group is still being copied.
PH_Leave_GroupMessageNotHeard Your last message has not SR032
been heard. | Some group SR031
members haven't heard your SR033
last message.| Would you like
to review it?
PH_Leave_HasntHeardLast ...hasn't heard your last SL007
message yet.
PH_Leave_LikeLeaveGroupAnother Would you like to leave this SR002
group an additional
message?
PH_Leave_LikeLeavePersonAnother Would you like to leave this SR007
person an additional
message?

230 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Leave_LikeRecordIntroduction Would you like to record an SL023
introduction?
PH_Leave_LikeToLeave If you'd like to leave a SL012
message, I'll record it now.
PH_Leave_LikeToLeaveAnother Would you like to leave SR009
another message?
PH_Leave_LikeToLeaveAny Would you like to leave any SR001
messages?
PH_Leave_LikeToRedirect Would you like to redirect SL027
this message to anyone else?
PH_Leave_LikeToReviewGroup Your last message to this SR048
Message group is still being copied. | SR033
Wouldyou like to review it?
PH_Leave_ListentotheRest Listen to the rest? SL030
PH_Leave_MessageSaved Message saved. SR022
PH_Leave_NodeIsOutOfService That remote site is not active. NT015
PH_Leave_NoSuchExtensionOrName I'm sorry, there is no such SR013
extension number. | There GR030
are no further matches to the SP004
group number you entered. |
There are no further matches
to the three letters you
entered.|
PH_Leave_NotRecorded ...not recorded. SP063
PH_Leave_NumberHaveNotHeard Over <Number> | people DT024
have not heard this message. SUBPH_NumberTrailing
SR025
PH_Leave_PersonHasNotHeardLast This person hasn't heard SR029
your last message. Would SR033
you like to review it?
PH_Leave_PersonHasNotHeardMsg ...has not heard this message. SL063

TABLE 3: PROMPTS BY PHRASE NAME 231


Phrase name Phrase text Includes prompts
PH_Leave_RecordingthenBeep Recording... SR042
PH_Leave_SendingGroupMessage Sending group message. SR040
PH_Leave_ShouldListNotHeardMsg List who has not heard this SR024
message?
PH_Leave_SorryCantAccess I'm sorry, I can't presently GL014
access...
PH_Leave_StillLikeLeaveMessage Would you still like to leave SR039
this person a message?
PH_Leave_ToConfirmCancel To confirm cancellation, SR030
enter 1.
PH_Leave_ToExitListEnterStar To exit the list, enter a digit at SR027
any time.
PH_Leave_WillCopyMessageNow I'll copy the message now. SL024
PH_Leave_WillRecordMessageNow Okay, I'll record your SR008
message now.
PH_Leave_WouldYouLiketoCancel Would you like to cancel this SR006
message?
PH_Leave_YouLeftGroup You left this group another SR038
message.
PH_Leave_YouLeftPerson You left this person another SR037
message.
PH_Net_BadExt The target extension number NT009
does not exist.
PH_Net_BoxClosed The target message box is NT012
closed.
PH_Net_BoxFull The target message box is NT011
full.
PH_Net_Chk_PerMsgXmitReceipt The message you sent to... NT039

232 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Net_EnterExt Please enter the extension NT001
number of the person you GL025
would like to leave a message
for. | When you're finished,
enter star.
PH_Net_GroupNumberAtNode Group number... | at... | GR013
remote site NT029
NT004
PH_Net_Grp_AskForExtAtNode Please enter the extension NT031
number at... | remote site... | NT004
Or enter pound pound to NT037
spell the person's name at... | GL017
To exit, enter star.
PH_Net_Grp_AskForNameAtNode Please enter the first three NT030
letters of the person's last NT035
name at... | or enter pound NT004
pound to select by extension DR002
number at… | remote site... | GL004
Please enter the letters now. | GL017
For Q enter 7, for Z enter 9. |
To exit, enter star.
PH_Net_Grp_AskForNodeNumber Please enter the three digits NT034
of the remote site number. | GL017
To exit, enter star.
PH_Net_IsCorrect Is this correct? NT003
PH_Net_LikeToResend Would you like to resend the NT016
message?
PH_Net_Lv_AMIS_AskForExtAtNode Please enter the extension NT031
number at... | remote site. | NT004
When you are finished, NT023
enter star.
PH_Net_Lv_AMIS_ExtNeededAtNode I'm sorry. Subscribers at... | NT024
remote site. | must be NT004
specified by extension. NT025

TABLE 3: PROMPTS BY PHRASE NAME 233


Phrase name Phrase text Includes prompts
PH_Net_Lv_AskForExtOrGrpAtNode For groups at... | remote site | NT036
please enter the extension NT004
[number] or to spell the SR012
person's last name, enter SR043
pound pound | or enter NT031
pound pound to spell the NT027
person's last name | for SR047
groups and remote sites. NT037
NT026
PH_Net_Lv_AskForGrpAtNode Please enter the three digits NT032
of the group number at... | NT004
remote site…
PH_Net_Lv_AskForGrpOrNodeNum Please enter the three digits NT022
of the group or remote site
number.
PH_Net_Lv_AskForNameAtNode Please enter the first three NT030
letters of the person's last NT004
name at... | remote site… | GL004
For Q enter 7, for Z enter 9. | DR002
Please enter the letters now. | NT035
Or enter pound pound to
select by extension number
at...
PH_Net_NodeOutOfService That remote site is out of NT013
service.
PH_Net_NoSuchExtensionOrName There are no further matches SP004
to the three letters | the group NT028
or remote site number | you SR013
entered. | I'm sorry, there is
no such extension number.
PH_Net_NotDialing The voice mail system is not NT014
currently dialing to...
PH_Net_OneToDisconnect To disconnect, enter 1. NT006
PH_Net_RemoteNode Remote site... NT004

234 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Net_ResendMessage OK, I'll resend your message. NT020
PH_Net_SubscriberAtNode Extension... | at... | remote DR012
site... NT029
NT004
PH_Net_TheExtensionIs The extension you entered NT002
is...
PH_Net_TooLong The message is too long. NT010
PH_OAI_PlayPause Press pause to continue IN002
pausing or resume to
continue playing.
PH_OAI_SelectMessage To play a message, press the IN001
one touch key. To look
through your message list,
press the Next or Previous
key.
PH_Opt_ForGreetingsEnter4 For greetings, enter 4; ME009
groups, 5; transfer or delivery
options, 6; personal
options, 7.
PH_Opt_ForTransferOptionsEnter For transfer options, enter 4; ME016
for delivery options, 5.
PH_Opt_ForUrgentEnter4 For urgent, enter 4; private, 5; ME012
return receipt, 6; future GL025
delivery, 7. | When you're GL026
finished, enter star. |
Otherwise, I'll send your
message now.
PH_Opt_HearReceipts To hear return receipts, ME005
enter 4; leave messages, 5;
review old messages, 6; setup
options, 7.

TABLE 3: PROMPTS BY PHRASE NAME 235


Phrase name Phrase text Includes prompts
PH_Opt_LeaveMessages To leave messages, enter 5; ME006
review old messages, 6; setup
options, 7.
PH_Opt_MessageDelivery Message Delivery: For your ME007
work phone, enter 4; home FM001
phone, 5; pager, 6; spare
phone, 7 | fax machine, 8.
PH_Opt_NewMessages To hear new messages, enter ME002
4; leave messages, 5; review
old messages, 6; setup
options, 7.
PH_Opt_NoNewHearReceipts There are no new messages. ME004
To hear return receipts,
enter 4; leave messages, 5;
review old messages, 6; setup
options, 7.
PH_Opt_NoNewLeaveMessages There are no new messages. ME003
To leave messages, enter 5;
review old messages, 6; setup
options, 7.
PH_Opt_ToAddMembersEnter4 To add members, enter 4; ME019
delete members, 5; list
members, 6; change group
name, 7.
PH_Opt_ToChangePhoneEtcPlusFax To change the phone ME008
number, enter 4; schedule, 5; FM002
delivery mode, 6 | fax
notification, 7.
PH_Opt_ToChangeSecurityCode To change your security ME011
code, enter 4; recorded
name, 5; spelled name, 6;
directory status, 7; e-mail
setup, 8.

236 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Opt_ToChangeThePhone To change the phone ME008
Number number, enter 4; schedule, 5; FM002
delivery mode, 6 | fax
notification, 7.
PH_Opt_ToChangeTransferNumber To change transfer number, ME015
enter 4; call screening, 5; call
holding, 6.
PH_Opt_ToCheckNewMessages To check new messages, ME001
enter 4; leave messages, 5;
review old messages, 6; setup
options, 7.
PH_Opt_ToCreateAGroupEnter4 To create a group, enter 4; ME020
edit a group, 5; list groups, 6;
delete a group, 7.
PH_Opt_ToHearCurrentGreeting To hear the current greeting, ME010
enter 4; switch greeting, 5; FM066
edit standard greeting, 6; edit
alternate greeting, 7; edit
busy greeting, 8 | edit fax
greeting, 9.
PH_Opt_ToHearMessageEnter4 To hear this message, enter 4; ME013
cancel, 5; change special GL025
delivery, 6. | When you're
finished, enter star.
PH_Opt_ToHearMessageNotHeard To hear this message, enter 4; ME014
cancel, 5; change special GL025
delivery, 6; list who has not
heard it, 7. | When you're
finished, enter star.
PH_Pause_2ToRecord To record, enter 2. SR018
PH_Pause_EnterTT Enter any digit to continue. GL019
PH_Pause_PauseToPlay To continue playing, enter 8. SL046
PH_Pause_PlaybackPaused Playback paused. SL045

TABLE 3: PROMPTS BY PHRASE NAME 237


Phrase name Phrase text Includes prompts
PH_PTF_AskResend Send this fax again? FM083
PH_PTF_CannotTransmit You sent the fax... | A fax you FM082
sent could not be FM081
transmitted.
PH_PTF_EnterFaxNumber Enter the digits of the fax FM026
phone number.
PH_PTF_ToSendToDifferent To change the number, enter FM085
2.
PH_PTF_ToSendToOfferNum To send to <Number> | FM084
enter 1. SUBPH_NumberString
DR014
PH_PTF_WillBeSent The fax will be sent shortly. FM086
PH_PTF_YourFaxWillBeSentTo Your fax will be sent to... FX021
PH_Rec_DialtoneDetected An interruption has GL016
occurred; to continue, enter
1.
PH_Rec_EnterPauseToContinue To continue recording, SR016
enter 8.
PH_Rec_EnterTTToContinue Enter any digit to continue. GL019
PH_Rec_OutOfSpace I'm sorry, I'm out of message GL013
space and can't record any
more.
PH_Rec_Recording Recording... SR042
PH_Rec_RecordingPaused Recording paused. | To SR014
continue recording, enter 8. SR016
PH_SBOwn_EnterBoxToReset Please enter the box number SM002
to reset.
PH_SBOwn_LikeToRecordGreeting Would you like to record a SM005
personal greeting?
PH_SBOwn_LikeToRecordVoice Would you like to record a SM004
Name voice name?

238 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_SBOwn_LikeToResetBox To reset a personal message SM001
box, enter 1. | To exit, enter GL017
star.|
PH_SBOwn_LikeToSetSecurityCode Would you like to set a SM003
security code?
PH_SBOwn_TheCurrentGreetingIs The current greeting is... SP075
PH_SM_Opt_HearReceipts To hear return receipts, enter ME005
4; leave messages,5; review SY072
old messages, 6; setup
options, 7; system manager
options, 0.
PH_SM_Opt_LeaveMessages To leave messages, enter 5; ME006
review old messages, 6; setup SY072
options, 7; system manager
options, 0.
PH_SM_Opt_NewMessages To hear new messages, enter ME002
4; leave messages, 5; review SY072
old messages, 6; setup
options, 7; system manager
options, 0.
PH_SM_Opt_NoNewHearReceipts There are no new messages. ME004
To hear return receipts, enter SY072
4; leave messages,5; review
old messages, 6; setup
options, 7; system manager
options, 0.
PH_SM_Opt_NoNewLeaveMessages There are no new messages. ME003
To leave messages ,enter 5; SY072
review old messages, 6; setup
options, 7; system manager
options, 0.

TABLE 3: PROMPTS BY PHRASE NAME 239


Phrase name Phrase text Includes prompts
PH_SM_Opt_ToCheckNewMessages To check new messages, ME001
enter 4; leave messages, 5; SY072
review old messages, 6; setup
options, 7; system manager
options, 0.
PH_Spdl_ChangeToImmediate Would you like to change to SD029
immediate delivery?
PH_Spdl_EnterDayOfMonth Enter the day of the month as DS014
a number from 1 to 31.
PH_Spdl_EnterMonth Enter the month of the year DS015
as a number from 1 to 12
where January is 1 and so on.
PH_Spdl_EnterTime Enter the time to the minute. DS011
| When you're finished, enter GL025
star.
PH_Spdl_ForLaterEnter For later today, enter 0; for DS020
tomorrow, 1; for 2 days from
now, 2; and so on. To indicate
a month and day, enter 9.
PH_Spdl_FutureAt |Today | Tomorrow | <date>| DT021
at <Time>. DT023
SUBPH_DateTime
DT020
PH_Spdl_KeepFuture Would you like to keep that? SD030
PH_Spdl_LikeSpecialDelivery Would you like special SD004
delivery for this message?
PH_Spdl_LikeSpecialDeliveryRep Would you like special SD005
delivery for this reply?
PH_Spdl_LikeToChangeSpecial Would you like to change SD006
special delivery for this
message?
PH_Spdl_MarkedForDelivery Marked for delivery... SD031

240 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Spdl_MarkedPrivateSK |Marked as private. Keep it SD008
private? | Marked as private. | SD007
Not private.| SD010
PH_Spdl_MarkedPrivateYN |Marked as private. Keep it SD008
private? | Mark it private?| SD009
PH_Spdl_MarkedReceiptSK |Marked for return receipt. SD013
Keep return receipt? | Marked SD012
for return receipt. | No SD015
receipt.|
PH_Spdl_MarkedReceiptYN |Marked for return receipt. SD013
Keep return receipt? | Mark SD014
for return receipt?|
PH_Spdl_MarkedUrgentSK |Marked as urgent. Keep it SD018
urgent? | Marked as urgent. | SD017
Not urgent.| SD020
PH_Spdl_MarkedUrgentYN |Marked as urgent. Keep it SD018
urgent? | Mark it urgent?| SD019
PH_Spdl_MarkFuture Mark for future delivery? SD028
PH_Spdl_NoRedirect This message cannot be SD011
redirected.
PH_Spdl_NoSpecialDelivery This message has no special SD001
delivery.
PH_Spdl_NotRecognizeDate I'm sorry, I did not recognize DS023
the date you entered. | Would SP070
you like to try again?
PH_Spdl_OptionNotAvailable This option is not available. GL020
Please see your system
manager if you need more
information.
PH_Spdl_SendThisWay Send it this way? SD002

TABLE 3: PROMPTS BY PHRASE NAME 241


Phrase name Phrase text Includes prompts
PH_Spdl_SentImmediately Will be sent immediately. | SR036
Will be sent according to the SR049
network delivery schedule.
PH_Spdl_ToSendThisWay To send it this way, enter 1. SD003
PH_Spdl_UrgentPrivateMessage This |urgent| |private| SD026
message SD024
SD025
SR028
PH_Spdl_WillBeSent ...will be sent... SR021
PH_Spdl_WithReceipt ...with return receipt SD016
requested.
PH_Spr_CouldNotRecognize I'm sorry, I cannot SC005
understand your voice. Use
your telephone to enter the
extension number now.
Otherwise I will transfer you
to the operator.
PH_Spr_DidNotHearYou I'm sorry, I did not hear you. SC006
PH_Spr_DidNotRecGotoOperator I'm sorry, I did not hear you. SC008
Would you like to be
transfered to the operator?
PH_Spr_DidNotRecRepeat I'm sorry, I did not hear you. | SC006
At the tone... | Please repeat SC001
the extension number. SC007
PH_Spr_GotoOperator Would you like to be SC009
transfered to the operator?
PH_Spr_InvalidExtension I'm sorry | Extension SC013
<Number> | is not valid. | At DR012
the tone... | Please say the SUBPH_NumberString
extension number again. SC003
SC001
SC004

242 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Spr_IsThisCorrect Extension <Number> | Is this DR012
correct? SUBPH_NumberString
SC012
PH_Spr_NotImplemented I'm sorry, this feature has not SC011
been implemented.
PH_Spr_OpenLineHelp Please say the command SC017
"extension," "operator," or
"directory."
PH_Spr_SayExtension At the tone... | Please say the SC001
extension number of the SC002
person you are trying to
reach.
PH_Spr_TryAnotherName Would you like to try another SC010
name?
PH_Sub_AllSettingsAreErased All settings have been erased SS011
and your mailbox remains as
new. If you wish to repeat the
setup process now, enter
your personal ID.
PH_Sub_Ask_EditIntro Edit this introduction? SL118
PH_Sub_Ask_EditMsg Edit this message? SL104
PH_Sub_Ask_MessageOptions Would you like message SL103
options?
PH_Sub_Ask_SendToAnyoneElse Send this to anyone else? SL105
PH_Sub_CallsForwardedTo Calls are currently forwarded SP089
to...
PH_Sub_CallsForwardedTo Shall I forward all calls to SP090
voice mail?

TABLE 3: PROMPTS BY PHRASE NAME 243


Phrase name Phrase text Includes prompts
PH_Sub_CanHaveTwoGreetings You can have two greetings: SS012
One for when you are not GL006
available, another for when
you are on the phone. Would
you like to have two
greetings? | Enter 1 for yes, or
2 for no.
PH_Sub_CantAccessSetupOptions I'm sorry, I can't presently GL014
access | setup options. | SP079
Please try again later. GL024
PH_Sub_ChooseACodeWillNotForget Choose a code that you will SP020
not forget. The code should SP078
be three to ten digits. | Please GL025
enter your security code now.
| When you're finished, enter
star.
PH_Sub_CurrentNumberHasSpecial The current phone number DS016
contains special dialing
codes that cannot be entered
over the phone. Are you sure
you want to change this
number?
PH_Sub_DeliveryOptionsComplete Delivery options complete. DS019
Would you like to review
them?

244 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Sub_DoesNotKnowExtension Someone who does not SS005
know your extension GL004
number may still reach you DR002
or leave you a message just
by knowing your last name.
For this, the system must
know how to spell your last
name. Spell your name by
entering the first three letters
of your last name. | For Q,
enter 7; for Z, enter 9.| Please
enter the letters now.
PH_Sub_DoNotDisturbIs Do not disturb is currently... SP088
PH_Sub_EditMsgMenuMenu To add, enter 4; listen, 5; SL108
rerecord, 6 | finishing editing, SL135
star.
PH_Sub_EditMsgYesNoMenu To add enter 1, listen, 2. | To SL107
rerecord, enter pound. | To GL032
exit, enter star. GL017
PH_Sub_EnrollmentPausedEnter1 Enrollment paused. To SS001
continue the enrollment
process, enter 1.
PH_Sub_EnrollSetSecurityCode Would you like to set a SS009
security code to safeguard
your mailbox? Enter 1 for Yes
or 2 for No.
PH_Sub_EnterFirst3Letters Enter the first three letters of SP043
your last name. | For Q, enter GL004
7; for Z, enter 9. Please enter DR002
the letters now. | To exit, enter GL017
star.

TABLE 3: PROMPTS BY PHRASE NAME 245


Phrase name Phrase text Includes prompts
PH_Sub_EnterNewPhoneNumber Enter the digits of the new SP012
phone number. | To insert SP086
one-second pauses, enter GL025
the pound key. | When you’re
finished, enter star.
PH_Sub_EnterPersonalCode Please enter your personal SL013
security code.
PH_Sub_EnterSecurityCode Please enter your new SP019
security code. | To delete your SP084
present security code, just SP085
[enter star now | wait and I’ll SP025
delete it]. | Please reenter GL025
your new security code to
confirm it. | When you’re
finished, enter star.
PH_Sub_EnterSecurityCodeNow Please enter your security SP078
code now. | When you're GL025
finished, enter star.
PH_Sub_ExitOrAskForExt To exit, enter star. | For SL109
groups... | Enter the SR044
extension [number] or... | Or, SL111
to spell the person’s last SL112
name, enter pound pound. SR047
PH_Sub_ExitOrAskForName To exit, enter star. | Enter the SL109
first three letters of the SL110
person's last name. | Please DR002
enter the letters now. | For Q GL004
enter 7, for Z enter 9. | Or, GL005
enter pound pound to select
by extension number.
PH_Sub_ForwardAllCallsIs Forward all calls to voice mail SP087
is currently...

246 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Sub_GreatWelcomeToTheSystem Great! Welcome to the voice SS002
mail system. To use your new
voice mailbox in the future,
just enter your personal ID
when the system first
answers. If you'd like to use
your mailbox now, enter your
personal ID.
PH_Sub_HelloOwner <Name>. | Remember, 1 for SL002
Yes and 2 for No. | Remember, ME018
for the main menu, enter
star; to move back a menu,
enter pound.
PH_Sub_HoldingIsNotSupported Call holding to your SP058
extension is | not supported SP061
by your phone's transfer
setting. Please see your
system manager if you need
more information.
PH_Sub_HoldingToExtensionIs Call holding to your SP058
extension is |on | off|. Shall I GL007
|leave | turn| it on? GL008 GL010
GL009
PH_Sub_LikeIncludedInDirectory Would you like to be listed in SS008
the directory, so that outside
callers may reach you just by
knowing your name? Enter 1
for yes or 2 for no.
PH_Sub_LikeSpecialDeliveryRedir Would you like special SD004
delivery for this message?
PH_Sub_LikeToAccessSetup Would you like to access your SP001
setup options?
PH_Sub_LikeToChangeDelivery Would you like to change SP015
your delivery options?

TABLE 3: PROMPTS BY PHRASE NAME 247


Phrase name Phrase text Includes prompts
PH_Sub_LikeToChangeDirStatus Would you like to change SP048
your directory listing status?
PH_Sub_LikeToChangeGreetings Would you like to change SP006
your greetings?
PH_Sub_LikeToChangeGroups Would you like to change GR039
your groups?
PH_Sub_LikeToChangeOptions Would you like to change SP016
your personal options?
PH_Sub_LikeToChangePhoneNumbe Would you like to change |the SP010
r current phone number? | it?| SP014
PH_Sub_LikeToChangeRecordName Would you like to change SP050
your recorded name?
PH_Sub_LikeToChangeSpelledName Would you like to change SP051
your spelled name?
PH_Sub_LikeToChangeTransfer Would you like to change call SP062
transfer?
PH_Sub_LikeToChangeTransorDlv Would you like to change SP046
your transfer or delivery
options?
PH_Sub_LikeToDoAnythingElse Would you like to do SP003
anything else?
PH_Sub_LikeToSetSecurityCode Would you like to set your SP018
security code? |Enter 1 for GL006
Yes, or 2 for No.|
PH_Sub_ListingInDirectoryIsNow Your listing in the directory is SP052
now |off | on|. Shall I |turn it GL007
on | leave it on|? GL008
GL009
GL010

248 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Sub_LowOnSpace The voice mail system is GL011
running low on recording
space. Please delete all
unnecessary messages.
PH_Sub_MainMenu Main Menu. ME017
PH_Sub_MakeThisCurrentGreeting Would you like to make this SP035
greeting active?
PH_Sub_MsgHandlingMenu To edit, enter 4; change SL106
special delivery, 5; address to SL136
others, 6 | send message, star.
PH_Sub_MsgHandlingRedirectMenu To edit, enter 4; change SL121
special delivery, 5 | send SL136
message, star.
PH_Sub_NoCurrentPhoneNumber There is no current phone DS031
number.
PH_Sub_NoIntroToListenTo I'm sorry. There is no SL119
previously recorded
introduction to listen to.
PH_Sub_NoMsgToListenTo I'm sorry. There is no SL120
previously recorded message
to listen to.
PH_Sub_NoSecurityCodeHasBeenSet No security code has been SP017
set.
PH_Sub_NumbersToLastName The numbers corresponding SP045
to the first three letters of SUBPH_NumberString
your last name are | SP042
<Numbers> | not entered.
Please note that you should
enter a spelled name.

TABLE 3: PROMPTS BY PHRASE NAME 249


Phrase name Phrase text Includes prompts
PH_Sub_OneWayPeopleKnow One way people know SS004
they've reached you or that GL025
you've called them is by
hearing your name. At the
beep, please state your first
and last name; state only
your name. | When you're
finished, enter star.
PH_Sub_PersonalOptionsComplete Personal options complete. SP056
Would you like to review
them?
PH_Sub_RecordBusyGreeting At the tone, please record SS015
your busy greeting for when GL025
you are on the phone. | When
you’re finished, enter star.
PH_Sub_RecordPersonalGreeting At the tone, please record SS016
your personal greeting. | GL025
When you’re finished, enter
star.
PH_Sub_RecordYourGreeting Okay, I’ll record your greeting SP072
now.
PH_Sub_ScheduleOptionsComplete Schedule options complete. DS017
Would you like to review
them?
PH_Sub_ScreeningIsNotSupported Call screening to your SP059
extension is | not supported SP061
by your phone's transfer
setting. Please see your
system manager if you need
more information.

250 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Sub_ScreeningToExtensionIs Call screening to your SP059
extension is |on | off|. Shall I | GL007
leave | turn| it on? GL008
GL010
GL009
PH_Sub_SecurityCodeDeleted Your security code has been SP023
deleted.
PH_Sub_SecurityCodeNowActive Your new security code has SP027
now been activated.
PH_Sub_SeeYouLater If you'd like to try an SP002
extension, you may do so
now. See you later.
PH_Sub_SetSecurityCode Would you like to set your SP018
security code?
PH_Sub_SetupOptionsComplete Setup options complete. SP057
Would you like to review
them?
PH_Sub_ShouldBeThreeToTen I’m sorry. Your security code SP077
should be 3 to 10 digits.
PH_Sub_SorryCodesDidNotMatch I'm sorry, the two security SP026
codes you entered don't SP024
match. | Your security code
has not been changed.
PH_Sub_StateYourNameAtTheBeep Okay, state your name at the SP044
tone. | When you’re finished, GL025
enter star.
PH_Sub_SwitchingToGreeting I'm switching to your | stan- SP034
dard | alternate | greeting, SP033
which currently is...

TABLE 3: PROMPTS BY PHRASE NAME 251


Phrase name Phrase text Includes prompts
PH_Sub_ThankYouYourBoxIsSetup Thank you. Your voice SS006
mailbox is now setup. If you
are satisfied with your
mailbox settings, enter 1.
Remember that you may
change each setting
individually later on.
However, if you wish to erase
all current settings, and
repeat the setup process,
enter 2 now.
PH_Sub_TheCurrentPhoneNumberIs The current phone number SP009
is <Number>. SUBPH_NumberString
PH_Sub_TheNewPhoneNumberIs The new phone number is SP013
<Number>. SUBPH_NumberString
PH_Sub_ThereIsNoPhoneNumber There is no phone number. DS029
This delivery schedule
cannot dial out.
PH_Sub_ThisOptionIsNotAvailable This option is not available. GL020
Please see your system
manager if you need more
information.
PH_Sub_TransDlvOptionsComplete Transfer and delivery options SP049
complete. Would you like to
review them?
PH_Sub_TransferOptionsComplete Transfer options complete. SP055
Would you like to review
them?
PH_Sub_TransferToExtensionIs Call transfer to your SP060
extension is currently | on | GL007
off |. Shall I | leave | turn | it GL008
on? GL010
GL009

252 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Sub_TXWouldYouLikeTo Would you like to rerecord SP073
Rerecord the [standard day | night] SP065
|alternate greeting? SP064
PH_Sub_TXWouldYouLikeToSwitch |Would you like to switch to SP066
the [standard day and night] | SP074
alternate| greeting? | Would SP014
you like to change it?
PH_Sub_WelcomeToTheSystem Hello, and thank you for SS003
calling. As a new voice
mailbox owner, please take a
moment to personalize your
new mailbox.
PH_Sub_WhenCallersCantReachYou When callers can't reach you SS007
directly they will go to your
voice mailbox. To encourage
callers to leave you a
message, your mailbox
should include a personal
message to greet them.
PH_Sub_WillHaveSameGreeting You will have the same SS014
greeting for when you are not GL025
available and when you are
on the phone. At the tone,
please record your personal
greeting. | When you’re
finished, enter star.
PH_Sub_WillHaveTwoGreeting You will have two greetings. SS013
At the tone, please record GL025
your standard greeting for
when you are not available. |
When you’re finished, enter
star.
PH_Sub_WouldYouLikeToChange Would you like to change | it | SP014
them? | Enter 1 for Yes, or 2 SP047
for No. GL006

TABLE 3: PROMPTS BY PHRASE NAME 253


Phrase name Phrase text Includes prompts
PH_Sub_WouldYouLikeToDelete Would you like to delete your SP022
Code security code? | Enter 1 for GL006
Yes, or 2 for No.
PH_Sub_WouldYouLikeToRerecord Would you like to rerecord SP036
your | alternate | standard | SP037
busy greeting? SP081
PH_Sub_WouldYouLikeToSwitch Would you like to switch to SP039
your |standard | alternate| SP038
greeting?
PH_Sub_YouHaveNotBeenListed You will not be listed in the SS010
directory since a listing
requires both your recorded
name and a spelled name.
Callers will have to know
your extension number to
reach you or leave you a
message.
PH_Sub_YourFaxBoxIs In addition to voice FM075
messages, callers may leave SUBPH_NumberString
you faxes by entering your
fax extension. Your fax
extension is...
PH_Sub_YourGreetingIs |The |standard day | night | SP067
alternate | fax | greeting is | SP068
Your | standard | alternate | SP069
current | fax | greeting is... | FM069
The greeting your fax callers SP041
hear is currently... SP040
SP008
FM065
FM064
PH_Sub_YourNewNameIs Your new name is <Name> | SP030
not recorded. Please note SP028
that it is best to have a
recorded name.

254 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_Sub_YourRecordedNameIs Your recorded name is SP053
currently <Name> | not SP063
recorded.
PH_Sys_AnotherSysMgrActive Another system manager is SY071
already active on the phone
or at the console. Please try
again later.
PH_Sys_LikeToBeSysMgr Would you like to access SY069
system manager options?
PH_Sys_SysMgrContinueMenu To continue system SY068
maintenance, enter 1. To
quit, enter 2.
PH_SysMgr_AddComplete Add complete. SY028
PH_SysMgr_AnnounceIsOffOrOn Fax notification for the SY007
operator's mailbox is GL007
currently |on | off|. Shall I GL008
|leave | turn| it on? GL010
GL009
PH_SysMgr_AskForFaxVoice Ask for voice annotation SY086
Annotation when callers leave faxes for
the public fax box?
PH_SysMgr_CantAccessMailbox I'm sorry. This mailbox, or its SY012
messages, are now in use.
Please try again later.
PH_SysMgr_CantChangeGreetings I'm sorry. The system SY077
greetings cannot be changed.
PH_SysMgr_ChangeAnotherBox Would you like to change SY076
another mailbox?
PH_SysMgr_ChangeBox Would you like to change a SY061
mailbox?

TABLE 3: PROMPTS BY PHRASE NAME 255


Phrase name Phrase text Includes prompts
PH_SysMgr_ChangeBoxGreetings Would you like to change the MB015
greetings for |<Name> | box SY084
number <Number>|? SUBPH_NumberString
PH_SysMgr_ChangeGreeting Would you like to change the SY062
opening greetings?
PH_SysMgr_ChangeOperator Would you like to change the SY064
operator mailbox?
PH_SysMgr_ChangeSchedule Would you like to change the SY063
system schedule?
PH_SysMgr_CodeCantBeDeleted The security code for this SY025
mailbox can't be deleted
now. Please try again later.
PH_SysMgr_ContinueMaintenance Would you like to continue SY065
system maintenance?
PH_SysMgr_DaysNotValid I'm sorry, I did not recognize SY047
the days you entered. | Would SY011
you like to try again?
PH_SysMgr_DeletionComplete Deletion complete. SY024
PH_SysMgr_DoesNotHaveMailbox ...does not have a mailbox | SY038
and the maximum number SY039
of mailboxes you may add SY070 SY040
has been reached. | You must
delete an existing mailbox
before you can add a new
one. | Would you like to add
one?|
PH_SysMgr_DriverVersion ...using driver version <driver SY082
version>. SUBPH_NumberString
PH_SysMgr_EnterFaxExtension Enter the number of the fax SY004
extension. | When you're GL025
finished, enter star.

256 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_SysMgr_EnterNewClockTime Enter the new clock time to SY054
the minute.
PH_SysMgr_EnterOperatorsBox Please enter the extension SY059
number for the operator's
station.
PH_SysMgr_EnterTheExtension Enter the extension number. SY030
PH_SysMgr_EnterYear Enter the year as a four-digit SY048
number.
PH_SysMgr_ExtensionIsReserved I'm sorry, that extension is SY035
reserved and may only be
changed through the
operator's mailbox option.
PH_SysMgr_ExtensionX Extension <Number>. SY031
SUBPH_NumberString
PH_SysMgr_FaxExtensionIs The fax extension is SY001
<extension>. | Is this correct? SY003
SUBPH_NumberString
PH_SysMgr_FaxNotifyAlwaysOr Enter 1 to always leave a SY087
Never public notification message SY089
when a fax arrives. | Enter 2 to
disable leaving public
notification messages when
a fax arrives.
PH_SysMgr_FaxNotifyAlwaysOr Enter 1 to always leave a SY087
OnVoice public notification message SY088
when a fax arrives. | Enter 2 to
leave public noticification
only when there's a voice
annotation.
PH_SysMgr_FirmwareVersion ...and firmware version SY083
<firmware version>. SUBPH_NumberString

TABLE 3: PROMPTS BY PHRASE NAME 257


Phrase name Phrase text Includes prompts
PH_SysMgr_FreeTime Available recording time is SY014
<Number> hours | minute(s). SY015
SY016
SY067
SUBPH_NumberTrailing
PH_SysMgr_IdInUseTryAgain I'm sorry. That extension is SY006
already used for a mailbox. SY011
Would you like to try again?
PH_SysMgr_KeySerialNumberIs The system key serial SY074
number is <serial number>. | SY075
There is no key attached to SUBPH_NumberString
the voice mail system.
PH_SysMgr_LikeToChangeSchedule Would you like to change SY055
schedule 1?
PH_SysMgr_LikeToChangeScheduleX Would you like to change SY056
schedule 1, interval [A | B | C]? SY057
SY058
PH_SysMgr_LikeToDeleteIt Would you like to delete it? SY053
PH_SysMgr_LikeToDeleteMailbox Would you like to delete the SY036
mailbox?
PH_SysMgr_LikeToGetStatus Would you like to hear SY073
system information?
PH_SysMgr_LikeToResetMailbox Would you like to reset the SY034
mailbox to new?
PH_SysMgr_LocalConnectReady Ready to play and record. SY085
PH_SysMgr_MailboxCantBeDeleted This mailbox cannot be SY037
deleted now. Please try again
later.
PH_SysMgr_MailboxCantBeReset This mailbox cannot be reset SY027
now. Please try again later.

258 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_SysMgr_NoAddDuplicateID The new mailbox cannot be SY029
added. The extension
number you selected
conflicts with a current
personal ID.
PH_SysMgr_NoFaxExtension There is no current fax SY002
extension. | Is this correct? SY003
PH_SysMgr_OnDays ...on (for example) Monday, SY051
Tuesday, and Friday. | There SY078
are currently no scheduled SUBPH_Days
days.
PH_SysMgr_OperatorBoxIs The operator's mailbox is SY008
|<Number> | not specified|. SY009
Would you like to change it? SY010
SUBPH_NumberString
PH_SysMgr_OperatorSetupComplete Operator mailbox setup SY060
complete.
PH_SysMgr_PortsActive <Number> voice mail ports SUBPH_NumberLeadin
are active... g SY081
PH_SysMgr_QNumber Q <Number>. SY080
SUBPH_NumberString
PH_SysMgr_ReadNumber <Half second of silence> GL001
PH_SysMgr_ResetComplete Reset complete. SY026
PH_SysMgr_ResetPassword There is no security code set SY032
for this mailbox. | Would you SY033
like to delete the security
code?

TABLE 3: PROMPTS BY PHRASE NAME 259


Phrase name Phrase text Includes prompts
PH_SysMgr_ScheduleIsActive The current schedule is SY050
active from <Time> to DT032
<Time> on [Sunday | Monday SY079
| Tuesday | Wednesday | SUBPH_Time
Thursday | Friday | Saturday.]
| There are currently no
scheduled hours.
PH_SysMgr_ScheduleNotChanged The schedule was not SY052
changed.
PH_SysMgr_SorryDidntHear I'm sorry. I did not hear your SY005
selection. Please reenter your
selection now.
PH_SysMgr_SysMgrMenu To change a mailbox enter 4; SY066
opening greetings, 5; system
schedule, 6; system
information, 7; operator
settings, 8.
PH_SysMgr_SystemIsIn The system is in |day | night | SY019
alternate greeting| mode. SY020
|Shall I leave it on? | Would SY021
you like to change to SY022
alternate greeting mode?| SY023
PH_SysMgr_TheClockIsSetAt The clock is set to ... | Would SY017
you like to change it? SUBPH_Time SY010
PH_SysMgr_TheCurrentGreetingIs The current | day | night | SY041
alternate | greeting is ... | not SY042
recorded |. Would you like to SY043
change it? SY044
SY010
PH_SysMgr_TheDateIsSetAt The date is set to ... | Would SY018
you like to change it? SY010
SUBPH_Date

260 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
PH_SysMgr_TimeNotValid I'm sorry, I did not recognize SY046
your time entry. | Would you SY011
like to try again?
PH_SysMgr_ValueNotValid I'm sorry, I did not recognize SY049
the date you entered. | Would SY011
you like to try again?
PH_SysMgr_VersionNumber This is software version SY013
<Number>. SUBPH_NumberString
PH_SysMgr_WillRecordItNowBeep Okay, I'll record it now. | <1 SY045
millisecond of silence> GL021
PH_Xfer_Announce <Tone> GL022
PH_Xfer_CallForExt Call for extension MB010
<Number>. SP031
SUBPH_NumberString
PH_Xfer_CallForName Call for <Name>. MB010
PH_Xfer_CallFrom Call from <Name>. MB012
PH_Xfer_Confirm Please enter 1 to take the call, MB013
or 2 and I'll take a message.
PH_Xfer_HoldOn Please hold on while I try the MB020
fax machine. Remember, MB009
press the start button when
you hear the tone. | Please
hold on while I try that
extension.|
PH_Xfer_WhomIsCalling Who may I say is calling? MB011
SUBPH_1-10NewMessages SL078–SL087

TABLE 3: PROMPTS BY PHRASE NAME 261


Phrase name Phrase text Includes prompts
SUBPH_DateTime DT021–DT023
SUBPH_NumberLeadin
g
DT024
DT025
SUBPH_NumberLeadin
g
SUBPH_Time
SUBPH_DayOfMonth DT043–DT073
SUBPH_Days <Days> Leading DT036–DT042
...and... DT031
<Days> Trailing DT001–DT007
SUBPH_DueSpan EM199
SUBPH_EnterNumber DR014–DR023
SUBPH_ExDateTime DT020
SUBPH_Month DT008–DT019
SUBPH_NumberTrailing
SUBPH_NumberLeading NM113
NM101–NM112
SUBPH_NumberString SUBPH_NumberTrailing
SUBPH_NumberLeadin
g
SUBPH_NumberString2 NM043
SUBPH_NumberTrailing NM114
NM001–NM099
SUBPH_Time SUBPH_NumberLeadin
g
NM113
SUBPH_NumberTrailing
DT034
DT033
SUBPH_TimeSpan EM213

262 SYSTEM CONVERSATION GUIDE


Phrase name Phrase text Includes prompts
SUBPH_YouHave1–10NewMessages SL093–SL102
SUBPH_YouHave1–10SavedMessages SL124–SL133

TABLE 3: PROMPTS BY PHRASE NAME 263


T A B L E • 4

Hotel staff
prompts

TABLE 4: HOTEL STAFF PROMPTS 265


Table 4: Hotel staff prompts
This table lists the U.S. English prompts installed. Other prompts that are not exclu-
heard by hospitality system managers and sive to the Hospitality package, but heard by
hotel staff that are added to the system con- the system manager and hotel staff, can be
versation when the Hospitality package is found in Tables 1–3.

Hotel staff prompts


Hotel staff prompt text Prompt
...extension... HA005
...has not answered a wake-up call. HA026
...of last month. HA011
...of this month. HA010
<Tone> Message box is reset. HA017
A system error has occurred. Please contact your system manager. HA002
At the tone, I’ll record your wake-up call greeting. HA024
Enter 1 for the guest who checked out on day... HA009
Enter the next extension number now. HA019
For Q, enter 7; for Z, enter 9. GL004
I’ll record the check-in message after the tone. HA031
I’m sorry, I can’t find the extension number you entered. HA001
I’m sorry, I can’t reset this message box. Contact the system manager. HA020
I’m sorry, that guest’s message box is temporarily busy. Please try again in a few HA008
moments.
I’m sorry, the guest at that extension has already checked out. If you’d like to try HB002
another extension, you may do so now. <5 seconds of silence>
If you’d like to leave a message, please record it after the tone. To transfer to the HB003
operator, enter 0 now. <1 second of silence>
Otherwise, I’ll return you to the front desk menu. HA023
Please enter the first three letters of the guest’s last name. DR028
Remember, you may enter the extension at any time. DR024
That extension is not correct. HA016
The current messages for this guest are being saved. HA003
The greeting hotel guests will hear upon check-in is… HA029
The guest in room... HA025
The wake-up call greeting is... HA027

266 SYSTEM CONVERSATION GUIDE


Hotel staff prompts, continued
Hotel staff prompt text Prompt
There are no checked-out guests at that extension. HA015
There are no other checked-out guests at this extension. HA014
This guest has no new messages. HA004
This guest has one new message. HA007
This guest has... HA006
This is the hotel guest directory. You may reach a guest by spelling the guest’s last DR027
name on your telephone keypad.
To change the check-in message, press 1. Otherwise, press 2. HA030
To change the wake-up call greeting, enter 1. Otherwise, enter 2. HA028
To confirm, enter 1. Otherwise, enter 2. HA013
To confirm, enter 1. To hear the next name, enter 2. DR030
To continue the list, enter 2. HA012
To exit the directory, enter pound now. DR029
To play messages for a checked-out guest, enter the extension number now. HA021
To reset a message box, enter the extension number now. HA018
To return to the front desk menu, enter star. HA022
To stop the directory, enter pound. DR026
To transfer to the operator, enter 0 now. Thank you, and goodbye! HB001
When you hear the name of the person you are trying to reach, enter 1. DR025

TABLE 4: HOTEL STAFF PROMPTS 267


T A B L E • 5

Guest
conversation
prompts

TABLE 5: GUEST CONVERSATION PROMPTS 269


Table 5: Guest conversation prompts

This table lists the U.S. English prompts Finding prompts in other languages
heard by hotel guests and callers who access
The meaning of each prompt may vary
the hotel directory and guest mailboxes.
between languages. To find a prompt in
These prompts are added to the system
another language, create a Previous Report
conversation when the Hospitality package
for the appropriate language script file and
is installed. Each prompt is listed alphabeti-
use the Search button to find the prompt
cally by prompt text.
text or name. Script files are named
Text for numeric prompts and prompts that vmail\xx\avprmpt.xx, where xx is the lan-
are not exclusive to Hospitality package, guage code. For example:
however, are not included here. See Tables
1–3 for those prompts and their text. AR for Arabic FR for
Parisian French

AU for Australian English JA for


Japanese

ES for global Spanish PT for


Portuguese

FC for French Canadian UK for


UK English

Guest conversation prompts


Guest conversation prompt text Prompt
...a.m. DT033
...every day. HG051
...is not available right now. MB003
...is on the phone now. MB005
...is out today. MB004
...new messages. SL040
...not entered. Without your spelled name, callers may not be able to reach you. HG034
...not recorded. Without your recorded name, callers may not be able to reach HG030
you.
...over... DT024
...p.m. DT034

270 SYSTEM CONVERSATION GUIDE


Guest conversation prompts, continued
Guest conversation prompt text Prompt
...recorded... SL018
...saved messages SL134
...today only. HG049
...tomorrow only. HG050
<Pause> NM116
A greeting is played to callers before they leave you a message. If you’d like to HG011
record a new personal greeting, enter 1. Otherwise, enter 2.
A password protects the privacy of your messages. HG019
Are you sure you want to hear English? Enter 1 for yes or 2 for no. HL003
As a new guest, you may choose the language you prefer to hear. HL001
At the tone, say your name. HG027
Days ago at... DT025
Enter the first three letters of your last name. SP043
For Q, enter 7; for Z, enter 9. GL004
For the hotel guest directory, you must record your name. HG026
Hello, you’ve reached the hotel message center. HG001
I’m sorry, I did not hear your selection. Please reenter your selection now. MB001
I’m sorry, the guest at that extension has already checked out. If you’d like to try HB002
another extension, you may do so now. <5 seconds of silence>
I’m sorry, the password you entered isn’t correct. HG022
I’m sorry, the two passwords you entered don’t match. HG017
If you’d like to change it, enter 1. Otherwise, enter 2. HG005
If you’d like to change your personal greeting, enter 1. Otherwise, enter 2. HG007
If you’d like to leave a message, please record it after the tone. To transfer to the HB003
operator, enter 0 now. <1 second of silence>
If you’d like to set a password, enter 1. Otherwise, enter 2. HG010
Message deleted. HG023
Message saved. HG024

TABLE 5: GUEST CONVERSATION PROMPTS 271


Guest conversation prompts, continued
Guest conversation prompt text Prompt
Otherwise, just enter star. GL027
Please enter the first three letters of the guest’s last name. DR028
Please enter your password. HG021
Please record the new greeting you’d like callers to hear. HG006
Please reenter your password to confirm it. HG013
Thank you for using the hotel message center...goodbye! HG003
The current greeting is... SP075
The first message is... SL054
The hotel guest you are trying to reach... HG020
The message is... SL009
The next message is... SL026
The system must know how to spell your last name. HG032
The telephone digits corresponding to the first three letters of your last name HG033
are...
There are no further messages. SL016
There are no new messages. SL032
There is a message waiting for you at the front desk, and in your voice mailbox... HP003
There is a message waiting for you at the front desk, but you currently have no HP001
voice mail messages.
There is no wake-up call scheduled. To schedule a wake-up call, enter 1. HG040
Otherwise, enter 2.
This is the hotel guest directory. You may reach a guest by spelling the guest’s last DR027
name on your telephone keypad.
This is your wake-up call. HG047
To be included in the hotel guest directory, enter 1. Otherwise, enter 2. HG038
To cancel your wake-up call, enter 1. Otherwise, enter 2. HG044
To change or cancel your wake-up call, enter 1. Otherwise, enter 2. HG043
To change this spelling, enter 1. Otherwise, enter 2. HG036

272 SYSTEM CONVERSATION GUIDE


Guest conversation prompts, continued
Guest conversation prompt text Prompt
To change your hotel guest directory options, enter 1. Otherwise, enter 2. HG037
To change your password, press 1. Otherwise, enter 2. HG008
To change your wake-up call, enter 1. Otherwise, enter 2. HG042
To contact the front desk about your message there, enter 0 now. HP002
To exit the directory, enter pound now. DR029
To exit, enter star. GL017
To hear English, enter... HL002
To receive this wake-up call every day during your stay, enter 1. Otherwise, HG046
enter 2.
To record your name, enter 1. Otherwise, enter 2. HG031
To rerecord your name, enter 1. Otherwise, enter 2. HG029
To save this message, enter 1; delete the message, enter 2; hear the message again, HG002
enter 3.
To schedule your wake-up call, enter the time of day to the minute. When you are HG048
finished, enter star.
To spell your name, enter 1. Otherwise, enter 2. HG035
To transfer to the operator, enter 0 now. Thank you, and goodbye! HB001
Today at... DT021
When you’re on the phone or away from your room, callers will hear... HG004
Would you like to change the language? Enter 1 for yes or 2 for no. HL004
Yesterday at... DT022
You have 1 new message... SL093
You have 1 saved message SL124
You have 10 new messages... SL102
You have 10 saved messages SL133
You have 2 new messages... SL094
You have 2 saved messages SL125
You have 3 new messages... SL095

TABLE 5: GUEST CONVERSATION PROMPTS 273


Guest conversation prompts, continued
Guest conversation prompt text Prompt
You have 3 saved messages SL126
You have 4 new messages... SL096
You have 4 saved messages SL127
You have 5 new messages... SL097
You have 5 saved messages SL128
You have 6 new messages... SL098
You have 6 saved messages SL129
You have 7 new messages... SL099
You have 7 saved messages SL130
You have 8 new messages... SL100
You have 8 saved messages SL131
You have 9 new messages... SL101
You have 9 saved messages SL132
You have... SL039
You may be included in the hotel guest directory so that callers may reach you HG025
just by knowing your last name.
You may set a wake-up call. To schedule a wake-up call, enter 1. Otherwise, enter HG039
2.
Your current greeting is... SP008
Your name is... HG028
Your new greeting is... HG009
Your new password is now active. HG014
Your password can have up to 10 digits. Make sure you choose a password that’s HG012
easy to remember. Please enter your new password now.
Your password has been deleted. HG016
Your password has not been changed. HG015
Your password has not been set. HG018
Your wake-up call has been canceled. HG045

274 SYSTEM CONVERSATION GUIDE


Guest conversation prompts, continued
Guest conversation prompt text Prompt
Your wake-up call is scheduled for... HG041

TABLE 5: GUEST CONVERSATION PROMPTS 275


T A B L E • 6

Unnumbered
prompts

TABLE 6: UNNUMBERED PROMPTS 277


Table 6: Unnumbered prompts
Most of the voice fields for system prompts The list includes:
are located on the Voice Prompt Editor
• The path and file name, including the
screen. Additional prompts are located on
OGM subdirectory. “xx” designates your
other screens and are defined as unnum-
two-character language code. For exam-
bered prompts. This table provides a list of
ple “us” is English.
these unnumbered prompts, grouped
according to the console screen on which • A description of the prompt, including
they are located. its location at the console
• The prompt text

Unnumbered prompts
Path and file name Screen location Unnumbered prompt text
Prompt\Ogm\xx\0b-00-00\ Application Screen Opening box
0e-5a-80\Name.ogm page 3
Prompt\Ogm\xx\0b-00-00\ Application Screen Hello, Voice Messaging System.
0e-5a-80\Day.ogm page 3 You may enter an extension at
anytime. If you don’t know the
extension, enter 411 for a
directory. Otherwise, please
stay on the line, and an
operator will be right with you.
Prompt\Ogm\xx\0b-00-00\ Application Screen Hello, Voice Messaging System.
0e-5a-80\Night.ogm page 3 You may enter an extension at
anytime. If you don’t know the
extension, enter 411 for a
directory. Otherwise, please
answer the following questions,
and I’ll make sure your message
gets attention.
Prompt\Ogm\xx\0b-00-00\ Application Screen The operator box
02-00-00\Name.ogm page 4
Prompt\Ogm\xx\0b-00-00\ Application Screen I’m sorry the operator is
02-00-00\Day.ogm page 4 currently unavailable. To try
again, enter 0. Otherwise,
please answer the following
questions, and I’ll make sure
your message gets attention.

278 SYSTEM CONVERSATION GUIDE


Unnumbered prompts, continued
Path and file name Screen location Unnumbered prompt text
Prompt\Ogm\xx\0b-00-00\ Application Screen You’ve reached our office after
02-00-00\Night.ogm page 4 hours. No operator is on duty
now. You may leave a message
by answering the following
questions and I’ll make sure
your message gets attention.
Prompt\Ogm\xx\0b-00-00\ Application Screen No operator is on duty now. You
02-00-00\Alt.ogm page 4 may leave a message by
answering the following
questions and I’ll make sure
your message gets attention.
Prompt\Ogm\xx\0b-00-00\ Application Screen I’ll transfer you now.
02-00-00\Intro.ogm page 4
Prompt\Ogm\xx\0b-00-00\ Application Screen The public fax box.
06-00-00\Name.ogm page 7
Prompt\Ogm\xx\System\ Groups Directory All Subscribers group.
Allsubs.ogm
Prompt\Ogm\xx\09-3c-40\ Groups Directory All sales people.
03-Cb-80\Name.ogm
Prompt\Ogm\xx\0b-01-00\ Groups Directory Sales.
03-E6-80\Name.ogm
Prompt\Ogm\xx\0b-01-00\ Groups Directory Shipping.
03-E6-81\Name.ogm
Prompt\Ogm\xx\0b-01-00\ Groups Directory Technical support.
03-E6-82\Name.ogm
Prompt\Ogm\xx\0b-01-00\ Groups Directory Accounts.
03-E6-83\Name.ogm
Prompt\Ogm\xx\0b-01-00\ Groups Directory Numeric directory.
0c-E6-80\Name.ogm
Prompt\Ogm\xx\0b-01-00\ Groups Directory Customer service.
c-E6-81\Name.ogm
Prompt\Ogm\xx\09-3c-40\ Personal Directory Les Larson
07-76-40\Name.ogm

TABLE 6: UNNUMBERED PROMPTS 279


Unnumbered prompts, continued
Path and file name Screen location Unnumbered prompt text
Prompt\Ogm\xx\09-3c-40\ Personal Directory Sandy Simmons
09-3c-40\Name.ogm
Prompt\Ogm\xx\09-3c-40\ Transaction Directory Voice detect box.
02-22-C0\Name.ogm
Prompt\Ogm\xx\09-3c-40\ Transaction Directory If your telephone does not have
02-22-C0\Day.ogm a touchtone keypad, you may
continue by using your voice.
To do this, you will say yes for
yes, or remain silent for no. To
continue by using your voice,
say yes. Otherwise remain
silent to go to the operator.
Prompt\Ogm\xx\09-3c-40\ Transaction Directory Technical support.
02-35-40\Name.ogm
Prompt\Ogm\xx\09-3c-40\ Transaction Directory All of our support lines are
02-35-40\Day.ogm currently busy. Please hold for
the operator.
Prompt\Ogm\xx\09-3c-40\ Transaction Directory You have reached our technical
02-35-40\Night.ogm support department. Normal
hours are 6 a.m. to 6 p.m.
Monday through Friday. Please
call back during our regular
business hours.
Prompt\Ogm\xx\09-3c-40\ Transaction Directory I’ll transfer you now.
02-35-40\Intro.ogm
Prompt\Ogm\xx\09-3c-40\ Transaction Directory The sales box.
02-3e-40\Name.ogm
Prompt\Ogm\xx\09-3c-40\ Transaction Directory You have reached our sales
02-3e-40\Day.ogm department. All lines are
currently busy. Please hold on
and the operator will be right
with you.

280 SYSTEM CONVERSATION GUIDE


Unnumbered prompts, continued
Path and file name Screen location Unnumbered prompt text
Prompt\Ogm\xx\09-3c-40\ Transaction Directory You have reached our sales
02-3e-40\Night.ogm department. Normal business
hours are from 8 a.m. to 5 p.m.
Monday through Friday. Please
call back during these times.
Prompt\Ogm\xx\09-3c-40\ Transaction Directory I’ll transfer you now.
02-3e-40\Intro.ogm
Prompt\Ogm\xx\09-3c-40\ Transaction Directory The directory box.
02-B5-40\Name.ogm
Prompt\Ogm\xx\09-3c-40\ Transaction Directory For sales, enter 1; for support, 2;
02-B5-40\Day.ogm for a list of all personnel, 3.
Once again: for sales, 1; for
support, 2; for a list of all
personnel, 3.
Prompt\Ogm\xx\0b-00-00\ Transaction Directory The interview box
01-00-00\Name.ogm
Prompt\Ogm\xx\0b-00-00\ Transaction Directory I’m going to ask several
01-00-00\Int01.ogm questions. After each please
reply. First, whom are you
trying to reach?
Prompt\Ogm\xx\0b-00-00\ Transaction Directory Who’s calling, please?
01-00-00\Int02.ogm
Prompt\Ogm\xx\0b-00-00\ Transaction Directory At what number can you be
01-00-00\Int03.ogm reached?
Prompt\Ogm\xx\0b-00-00\ Transaction Directory What’s this in reference to?
01-00-00\Int04.ogm
Prompt\Ogm\xx\0b-00-00\ Transaction Directory What additional message
01-00-00\Int05.ogm would you like to leave?
Prompt\Ogm\xx\0b-00-00\ Transaction Directory Thank you. I’ll make sure your
01-00-00\Int06.ogm message gets attention.

TABLE 6: UNNUMBERED PROMPTS 281

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