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To find a prompt
1 On the Tools menu, click "Find."
2 In the "Find what" box, type the first few letters of the
prompt text, prompt number, or phrase that contains
the prompt. Press ENTER.
3 To find the next occurrence, press CTRL+G.
1
© 2000 Active Voice Corporation.
All rights reserved.
First edition 2000.
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Protected by one or more of the following United States patents: 5,070,526; 5,434,906; 5,488,650; 5,533,102; 5,568,540;
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Contents
CONTENTS 3
4 SYSTEM CONVERSATION GUIDE
T A B L E • 1
Prompts by text
This table provides a list of system prompts. This table is sorted alphabetically by
For Hotel Guest Directory and Hotel Guest prompt text and includes:
prompts, see Tables 4 and 5.
• The prompt text
• The complete prompt number
• The phrase or phrases that use the
prompt
Prompts and
phrase names by
prompt number
Prompts by
phrase name
Hotel staff
prompts
Guest
conversation
prompts
This table lists the U.S. English prompts Finding prompts in other languages
heard by hotel guests and callers who access
The meaning of each prompt may vary
the hotel directory and guest mailboxes.
between languages. To find a prompt in
These prompts are added to the system
another language, create a Previous Report
conversation when the Hospitality package
for the appropriate language script file and
is installed. Each prompt is listed alphabeti-
use the Search button to find the prompt
cally by prompt text.
text or name. Script files are named
Text for numeric prompts and prompts that vmail\xx\avprmpt.xx, where xx is the lan-
are not exclusive to Hospitality package, guage code. For example:
however, are not included here. See Tables
1–3 for those prompts and their text. AR for Arabic FR for
Parisian French
Unnumbered
prompts
Unnumbered prompts
Path and file name Screen location Unnumbered prompt text
Prompt\Ogm\xx\0b-00-00\ Application Screen Opening box
0e-5a-80\Name.ogm page 3
Prompt\Ogm\xx\0b-00-00\ Application Screen Hello, Voice Messaging System.
0e-5a-80\Day.ogm page 3 You may enter an extension at
anytime. If you don’t know the
extension, enter 411 for a
directory. Otherwise, please
stay on the line, and an
operator will be right with you.
Prompt\Ogm\xx\0b-00-00\ Application Screen Hello, Voice Messaging System.
0e-5a-80\Night.ogm page 3 You may enter an extension at
anytime. If you don’t know the
extension, enter 411 for a
directory. Otherwise, please
answer the following questions,
and I’ll make sure your message
gets attention.
Prompt\Ogm\xx\0b-00-00\ Application Screen The operator box
02-00-00\Name.ogm page 4
Prompt\Ogm\xx\0b-00-00\ Application Screen I’m sorry the operator is
02-00-00\Day.ogm page 4 currently unavailable. To try
again, enter 0. Otherwise,
please answer the following
questions, and I’ll make sure
your message gets attention.