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This document is an issue template that collects key details about a reported problem including the exact steps performed, any investigation done, the exact error message, relevant transaction details, priority level, detection date, additional notes, and whether any changes were made leading to the error.
This document is an issue template that collects key details about a reported problem including the exact steps performed, any investigation done, the exact error message, relevant transaction details, priority level, detection date, additional notes, and whether any changes were made leading to the error.
This document is an issue template that collects key details about a reported problem including the exact steps performed, any investigation done, the exact error message, relevant transaction details, priority level, detection date, additional notes, and whether any changes were made leading to the error.
INC # UTS # Store ID Store Name Exact Steps performed:
Investigation:
Exact Error Message
MTPOS UID Transaction ID(as applicable) OR ID(as applicable) PO Number (as applicable) Item ID(as applicable) Priority Detection Date Terminal ID(mandatory for OLPOS) Additional Notes: (Note: Attach Screen Shot for the issue reported screen) Have performed any changes which are leading to the Error?