Islamic University Of Gaza

Master Of Business Administration

Human Resources Management

Assignment (2)

Performance Appraisal
Position : Power Plant Senior Control Engineer

By : Alaa' Koraz
For : Dr. Sami Abu Rous

2nd semester 2010

Performance Appraisal

Job Factor Performance Rating Scale

1 2 3 4 5 6 7
1 Making decisions and
Solving Problems
2 Quality / Quantity
Management
3 Performance Accuracy
4 Creative Thinking
5 Data / Information Analysis
6 Initiative
7 Documenting / Recording
Information's
8 Subordinate development
9 Adaptability / Flexibility
1 Commitment
0

Illustrations
The scales considered as per the following illustration.

1) Making decisions and Solving Problems

Available Data Reference

The maintenance activities is initiated and recorded through a software
connecting all departments. Any failure or job request is raised through the site
and the concerned section has to follow up and do the job. These request are
closed by the job performer where he has to fill the starting time, the duration,
the assistances, and the used materials.
A performance and quality management committee discuss periodically the
weaknesses and delaying cases during each sub period which is a month.
The average number of job requests raised for the section is 200 job requests.
Rating Scale Criteria
Number of annual job requests carried weakly, or delayed
Number of requests 3 OR 4–6 7–9 10 - 12 13 – 15 16 – 19 20 OR
less more
Scale 7 6 5 4 3 2 1
2) Quality / Quantity Management

Available Data Reference

Each department is requested to choose the spare parts related to its
activities through the annual section budget list including the quantities and the
full specification details, for each items.
Each section's budget list contains a few hundreds of items.
Rating Scale Criteria
Number of failures in defining the quantities, or qualifications
Number of Failures 1 OR 2–3 4–5 6–7 8–9 10 – 11 12 OR
less more
Scale 7 6 5 4 3 2 1

3) Performance Accuracy

Available Data Reference

Each unit or equipment trip is covered by a trip report identifying the
cause, the result, recommendations, and lessons learned.
Rating Scale Criteria
Number of unit or equipment trips occurred due to a human mistakes
done by the employee.
Number of trips 1 OR 2–3 4–5 6–7 8–9 10 – 11 12 OR
less more
Scale 7 6 5 4 3 2 1

4) Creative Thinking

Available Data Reference

Any modification carried on any equipment or on the application soft
ware is covered by a modification report submitted by the suggestion provider,
and must has the performance and quality management committee approval .
Rating Scale Criteria
Number of approved modification report raised by the employee
Number of 6 OR 5 4 3 2 1 None
modifications more
Scale 7 6 5 4 3 2 1
5) Data / Information Analysis

Available Data Reference

During operation process, the control system is generating a stream of
events and alarm at each case where any function of the operated unit exceeds
the programmed limits. These Alarms must be analyzed and reported
illustrating the causes, the results, and the recommendations, where these report
are scanned by the performance and quality management committee and they
decided on its accuracy. Nearly at the power plant there is 10 – 20 illustration
report generated monthly by the section
Rating Scale Criteria
Number of failure in analyzing the events and alarms.
Number of failures 1 OR 2–3 4–5 6–7 8–9 10 – 11 12 OR
less more
Scale 7 6 5 4 3 2 1

6) Initiative

Available Data Reference

The job requests raised on the networked soft ware.
Rating Scale Criteria
Number of job requests raised by the employee himself.
Number of Job 20 OR 16-19 13-15 10-12 7-9 4-6 3 OR
requests more less
Scale 7 6 5 4 3 2 1

7) Documenting / Recording Information's

Available Data Reference

Daily activities reports, equipments' history cards, modification reports,
trip reports, case illustrations and lessons learn reports, weekly and monthly
and annual preventive maintenance reports, and others are requested to be done
by the employee. Where annual and semi annual internal auditing is done to
decide on the shortage in reporting process.
Rating Scale Criteria
Percentage of the shortage decided by the auditing committee.
Shortage % 3 OR 3–5 6–9 10 – 12 13 – 15 15 - 20 20 OR
less more
Scale 7 6 5 4 3 2 1

8) Subordinate development

Rating Scale Criteria

The average increase in the evaluation results for the subordinates.
Percentage of 5 OR 3-4 1-2 0 (-1)-(-2) (-3)-(-4) -5 OR
evaluation increase more less
Scale 7 6 5 4 3 2 1

9) Adaptability / Flexibility

Available Data Reference

A behavior diary log could be implemented and be used by the direct
supervisor to stand on the complains raised against the employee .
Rating Scale Criteria
Number of complains.
Number of trips 1 OR 2–3 4–5 6–7 8–9 10 – 11 12 OR
less more
Scale 7 6 5 4 3 2 1

10) Commitment

Available Data Reference

Safety department is requested to monitor each activity in the power
plant and match the permit to work requirements with the commitment of
applying, that beside the employee's commitment with the safety regulations,
otherwise they'll stop the job and raise a claim when the job performer was not
applying the safety instructions or permit requirements.
Rating Scale Criteria
Number of safety claims.
Number of claims 1 OR 2 3 4 5 6 7 OR
less more
Scale 7 6 5 4 3 2 1