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CCNA VOICE LAB

Install and configure CUCM in VMware Work
Station

REQUIRED:
1- Install CUCM On VMware Workstation
2- Explain How to manually add physical IP phone
3- Use the manual Method To Add CIPC To CUCM With DN 300
4- Use the autonegotiation Method to add CIPC With DN 1000
5- Make A Call Between the Two Devices

SOLUTION:
1- prepare the lab
I will use the following tools: you can easily find them on the internet

1. VMware Workstation 10
2. Bootable_UCSInstall_UCOS_7.0.1.11000-2.sgn.iso (the CUCM In Red hate OS)
3. Cisco IP Communicator v8.6.1.0.exe
4. windows XP CDs

1- 1- Install CUCM On VMware Workstation

After installing the VMware Workstation 10 do the following

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The coming window is the network setting

IP address and mask and default gateway

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(These settings according to your network)

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The coming window will ask you to create the platform username and password
which enable you to access
 cisco unified OS Administration
 Disaster Recovery System

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Now in the coming windows it asks does this will be the publisher or it will be
subscriber

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In the coming window it will ask you to create application username and
password which enables you to access
 CM Administration
 Serviceability
 Unified reporting

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Now it will install the system, and no additional action or data entry required until
it reboots it may take 1 hour or half it depends on your PC capabilities.

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And becouse I donot have default gateway (no need for it in this lab )this error
appeared so ignore it now

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Login now

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Now we have successfully finished installing the cucm

Lets manage cucm via cli commands

Now create the XP Machines and install the cisco IP communicator (CIPC)
I shared a folder containing the cisco IP communicator with each vm as follow

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The VM network settings for XP VMs are:

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Now I will create a window 7 vm to manage the cucm (u can use any from the XP
VM instead, but due to static and dhcp settings I will use separate vm with fixed
static IP 192.168.5.2/24 and test the connectivity to CUCM on 192.168.5.1

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Where the windows 7 network settings is

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Now let’s manage cucm from Win7 VM

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Welcome to CUCM click on the blue link and you are ready to go 

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Continue

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So now we have installed CUCM and accessed to it via cli and via web interface )

(You should know the after you installed the cucm all services is deactivated by default

So it cannot register any phone or managing any call, so the first step after installing the cucm is to
activate the services you need, I will show you how and what to activate in the real lab at the end of this
book)

Let’s begin the GUI trip

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2- Explain How to manually add physical IP phone

(I don’t have real IP phone but I will show you all the process with any MAC
Address, so the added IP phone will not be registered with the CUCM)

The required was to configure the cucm to accept manually add IP phone
But before adding IP phone let’s make it easier.

Frist of all let’s think big, consider this scenario:

An Organization with 1 cluster IP phone network divided into 2 sites

One on Port Said, EGYPT: consists of 3 CUCM servers and 1000 IP phones
One on London, UK: consists of 3 CUCM servers and 1000 IP phones

Ask yourself some question:

1-does the CUCM server used by the IP phone in PORTSAID is the Same Used by IP
phone in London? Sure no
2-does the time configuration in portsaid site is the same time configuration in
London site? Sure no

So the IP phone in portsaid will have a different configuration and settings other
than the IP phone of London site,
Let’s think big again,
It is ok now to say that each site or group of IP phone should have specific
settings, yes sure it is clear.
Ok does this mean that I should configure each IP phone by its settings? Before
you answer think of 1000 IP phone in each sits  ,sure no is your answer now
So the creator of the CUCM solved this problem by something like Template
which you configure it one time and when you add IP phone you chose the

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template from drop down list

these template like (DEVICE POOL, SOFTKEY TEMBLATE AND BUTTOM TEMBLATE)

So let’s first see the add device requirements:

Add new

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Cisco IP comminicator and next

SCCP and next

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As you can see to add a cisco IP communicator you should choose from drop down list the settings of
this phone so before adding the IP phone you should add the what we called the templates like device
pool phone button template ,

note The following configuration is necessary to be configured, the required is:

1- Mac address
2- Device pool
3- Phone button Template
4- Device Security Profile

Without these settings you cannot press save in the phone configuration window

Note: the MAC did not required in cisco IP communicator but as you see in the following windows while
trying to add real IP phone the first thing it asked is the MAC

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The MAC here is required.

Configuring DEVICE POOL

Device pool as we agreed is a group of settings, the most important of these settings are

1- Cisco unified communication manager group

2- Date/time group

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3- Region
4- Survivor remote site telephony SRST

You cannot create device pool without these 4

As you can notice in the following pic that these 4 settings is required by star sign.

(Later I will tell you how to reach the device pool step by step)

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What is Cisco unified communication

manager group and how to configure it
A Cisco Unified Communications Manager Group specifies a prioritized list of up to three Cisco Unified
Communications Managers. The first Cisco Unified Communications Manager in the list serves as the
primary Cisco Unified Communications Manager for that group, and the other members of the group
serve as secondary and tertiary (backup) Cisco Unified Communications Managers.

Each device pool has one Cisco Unified Communications Manager Group that is assigned to it. When a
device registers, it attempts to connect to the primary (first) Cisco Unified Communications Manager in
the group that is assigned to its device pool. If the primary Cisco Unified Communications Manager is
not available, the device tries to connect to the next Cisco Unified Communications Manager that is
listed in the group, and so on.

Cisco Unified Communications Manager Groups provide important features for your system:

•Redundancy—this feature enables you to designate a primary and backup Cisco Unified
Communications Managers for each group.

•Call processing load balancing—this feature enables you to distribute the control of devices across
multiple Cisco Unified Communications Managers.

You can use the CM Group to do a load balancing configuration where in case you have 500 phones,
rather than keeping one dedicated Primary server and the other Secondary server is doing absolutely
nothing. You can divide the 500 Phones into two groups, group one include Server A as Primary and
Server B as Secondary. Where group two include Server B as Primary and Server A as Secondary. doing
that both servers now are utilized and redundant to each other and this is what we call Load Balancing.

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At the end I want to highlight that when you have two servers only in your cluster, the first server you
install is your Publisher and the second one is your Subscriber. your Publisher most likely is going to be
your TFTP server, and your MOH server, So as your first server is already utilized; I only recommend you
having only one Cisco Unified CM group where your Subscriber is the Primary Server and your Publisher
is the Secondary. I don’t recommend the Publisher being the Primary for any CUCM Group as this will
required a lot of Processor resources and you don’t want your Publisher server to crash

Publisher:
Is the CUCM server that does the main administration of the CUCM cluster where you can do the system
changes and configurations, Publisher are also responsible for database replication. All administration
related database are replicated from Publisher to all other Subscribers. Publisher is the license manager
of your cluster and the license file is only uploaded to the Publisher. In any CUCM Cluster you can have
only one Publisher server (the first CUCM server you install is always your Publisher) up to 8 Subscribers
and a total of 20 Nodes including (Dedicated TFTP servers, Dedicated MOH servers, Contact Centers,
Etc…). In the event of Publisher server failure, No administration (move, add, or changes) can be done.
and it’s always recommended by Cisco to provide a dedicated Publisher Server when you have more
than 1000 IP Phone (the Dedicated Publisher is a server that doesn’t do any call processing. you do that
by disabling the Call Manager call processing services, and by removing the Publisher from any CUCM
group from System- Cisco Unified CM Groups)

Subscriber:
The reset of your CUCM servers are all considers Subscribers when we are talking about administration,
those servers take their configuration from the Publisher through the Database replication. the only
Data that is replicated between these servers with each other directly are things like the SMDR or CDR
(call details record).

Primary:
When it comes to call processing functionality of CUCM, the Primary server the main server that IP
Phones can register with, it’s the server responsible for call routing. not like the Publisher you can have
many Primary servers but only one Primary in each Cisco Unified CM Group.

Secondary, Tertiary:

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Those CUCM servers are redundant servers that are waiting for the Primary server to fail in order for the
next server in the Cisco Unified CM Group to talk over.

Note im using hare only on CUCM and I will consider that im in portsaid site .

So lets configure it

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Find

There is one default manager group you can use it if you have one site and make
any modification just by click on the default and edit it as follow

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Because we have only one cucm server so we cannot create another manager group

So I will rename the default one to PortSaid

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Save

OK for the warning

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Go back

Now we have finished from the first required choice of device pool

To remember

Device pool as we agreed is a group of settings, the most important of these settings are

1- Cisco unified communication manager group (Done)

2- Date/time group
3- Region
4- Survivor remote site telephony SRST

You cannot create device pool without these 4

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2- configure Date/time group

It is pretty easy

From system

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Find

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You can add new group or you can modify the default one

I will add new group

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Save

And go back to list

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Device pool as we agreed is a group of settings, the most important of these settings are

1- Cisco unified communication manager group (Done)

2- Date/time group(Done)
3- Region
4- Survivor remote site telephony SRST

You can not create device pool without these 4

Now let’s configure the third thing

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3- Configure Region
It works only in multisite, where it decide what is the code used between site and within the site it self

Regions
Like IP precedence, regions play an important role in ensuring the quality of voice calls within your network. Regions
allow you to constrain the codecs selected when one device calls another. Most often, you use regions to limit the
bandwidth used when calls are placed between devices connected by an IP WAN. However, you can also use
regions as a way of providing higher voice quality at the expense of network bandwidth for a preferred class of users.

When you define a new region, Cisco CallManager Administration asks you to define the compression type used for
calls between devices within the region. You also define, on a region-by-region basis, compression types used for
calls between the region you are creating and all other regions.

You associate regions with device pools. All devices contained in a given device pool belong to the region associated
with that device pool. When an endpoint in one device pool calls an endpoint in another, the codec used is
constrained to what is defined in the region. If, for some reason, one of the endpoints in the call cannot encode the
voice stream according to the specified codec, CallManager attempts to introduce a transcoder , to allow the
endpoints to communicate.

Figure 1-24 depicts a configuration that uses three regions to constrain bandwidth between end devices. Phones
1000 and 2000 are in the main campus; phone 3000 is in a branch office. Calls within the main campus use the
G.711 codec, as do calls from phone 1000 to phone 3000. Calls between phone 2000 and phone 3000 use the G.729
codec.

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Let’s see how to configure it

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From system

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Find

A default region is available you can use it or create new or edit it as follow

Add New

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Save

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And Save

The way it works is like that:

If device from portsaid region try to connect to device in default region use code G.729

And if highlight the portsaid region and chose the code G.711

If a device from portsaid region try to connect to device in the samr portsaid region user the code
G.711

Note: if you did not do the last rule it is created by default

And also if you created it and in the audio codec you chose keep current settings the rule will not
appears in the region relationship window

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Device pool as we agreed is a group of settings, the most important of these settings are

1- Cisco unified communication manager group (Done)

2- Date/time group(Done)
3- Region(Done)
4- Survivor remote site telephony SRST

You cannot create device pool without these 4

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4-Survivor remote site telephony SRST

(disabled by default)
If an IP phone is in a remote part of the IP network (for instance, across a wide-area network from a
Cisco CallManager) and the phone loses IP connectivity to the Cisco CallManager, preserving
rudimentary call capability is desirable. Survivable remote site telephony (SRST) references provide
limited call capability in this situation. Using SRST references, IP gateways can take over limited Cisco
CallManager functionality. When phones lose connectivity to all associated Cisco CallManagers, the
phones in a device pool attempt to make a Cisco CallManager connection to the SRST reference IP
gateway.

If you have multiple sites and you need to configure it

From system

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Add new

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And you should configure the other part (the router) out of ccna voice scoop

You can only choose disable on the device pool settings

Now we have finished all the 4 setting (one time configuration) so if you would like to add 1000 IP phone
just chose from the drop down list

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Finally lets create our first device pool

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Add new

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Save

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That’s good we have finished the device pool

Remember what is required to add an IP phone

note all this configuration is necessary to be configured.

1- Mac address (from the device )

2- Device pool ( Done)
3- Phone button Template(it is the buttons on the right , we can use the default and can copy it
and edit it )
4- Device Security Profile (can use the default)

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Now let’s add our first IP phone manually

Add New

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Next

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Next

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Save

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Ok

This windows of the phone configuration, enable you to add the DN for the lines from the left

I will give this IP phone DN 200

Click on the Line 1 on the left

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Save

Now we have finished lets see the states of this phone

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Because don’t really have this device it is unknown and its mac is any mac not real

So in the following part I will add a CIPC via two methods manual and autonegotiostion

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3- Use the manual Method to Add CIPC

to CUCM with DN 300
Now I will make a real ip phone network consists of 1 cucm and two IP phone (CIPC)

So you should now the after you installed the cucm all services is deactivated by default

So it cannot register any phone or managing any call, so the first step after installing the cucm is to
activate the services you need.

So I will configure this CUCM to work as callmanager and as a dhcp so the required services to be
activated are :

Cisco Callmanager

Cisco TFTP

Cisco DHCP Monitor Service

Now we will use new web page it is cisco unified serviceability

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Save

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Now let’s configure the DHCP service

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Save

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Now configure the DHCP scope option subnet

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NEW

Save and go back

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Now I will restart the DHCP Service as follow

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restart

OK

Now lets check the xp VM sdoes it take ip from the DHCP or not

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Greate now i will Add the first CIPC manually

As following login to xp vm and open CIPC

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As you noticed that the CIPC can not register becouse the autoregistration is desabled

Now lets add it maually

Add New

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TO GET THE DEVICE NAME FROM THE XP VM DO THE FOLLWING

RIGHT CLICK OP THE CIPC AND PREFRENCES

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COPY THE DEVICE NAME

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OK

Now add DN 300 to this cipc

From th left click on line{1} add a new DN

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Save and go back

SAVE

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Now lets check the CIPC on the VM

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Log out and log in to the vm and you will see that you have successfully added your first CIPC manually

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Check from CUCM

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4-Use the autonegotiation Method to

add CIPC With DN 1000
To do this you should enable autonegotiation first

This is done by configuring the Primary CUCM to accept autonegotiation

From system --- cisco unified CM

Find

Click on CUCm the onlu cucm in your cluster and set the end Directory Number to any value above 1000

This will automatically uncheck the auto-registeration Disabled on this Cisco unified communication
manager

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Save and go back

Now power on the 2nd xp VM and open the CIPC

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It registed successfully to the cucm

And took the DN 1000

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5-Make A Call Between the Two Devices

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Finished

End of this Lab

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