Case Study Questions: Jamie Turner at MLI, Inc.

1. How did turn get himself into this unpleasant situation.

2. What forces, past and present, prevented Turner and Cardullo from understanding each other.
3. Why were both Turner’s and Cardullo’s early expectations were unrealistic.
4. What should turner do now and how would you describe Turner’s main issue.
5. How should Turner address his main issue with Cardullo.