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jurisdiction?
includes:
• the Republic Act 386, as amended (the Civil Code of the Philippines);
• the Republic Act 9497 (the Civil Aviation Authority Act); and
• the Republic Act 776, as amended (the Civil Aeronautics Board Law).
International law
Carriage by Air.
Passenger protection
What rules and liabilities are air carriers subject to in respect of:
passenger rights in cases of delay and cancellation, as well as for the filing of
In case of flights delayed for more than two hours, the air carrier must provide the
If the flight is deferred until the next day, the air carrier must provide the
passenger opts not to fly the remaining sector of the flight (ie, a portion of an
itinerary or journey), the value of any fare (including surcharges) of the remaining
In case of flight cancellations attributable to the air carrier, the air carrier must
the airport to the hotel, free communication and first-aid medicines, if necessary.
If a passenger opts not to fly on the ticket, the value of any fare, (including taxes
and surcharges) of the cancelled flight sector must be reimbursed to the passenger.
If all sections of the itinerary are cancelled, the carrier must reimburse the total
Economic Regulation 9, issued by the Civil Aeronautics Board, on the bill of rights
for air passengers and carrier obligations provides for passenger rights to
While it is accepted practice for an air carrier to overbook flights, any expense,
air carrier. Among other things, the air carrier must provide the interested
passengers or volunteers who are willing to give up their seats a list of amenities
and offers from which they can choose. Such a list should always include the
option to be given priority booking on the next flight with available space or to be
endorsed to another carrier on payment of any fare difference (provided that space
discretion, as well as a cash incentive. In case the number of volunteers is too few
to resolve the overbooking, the air carrier should increase the compensation
package by degrees or by adding more amenities and services until the required
• compensation; and
• have presented themselves for carriage at the proper time and place and have
damages for all damages incurred by the passenger as a result of the carrier’s
failure to provide the confirmed space. The passenger must, in addition to the
damages, have priority booking for the next available flight using the same ticket
carriers to designate at least one check-in counter that will prioritise persons with
this is not practicable, the air carrier must instead provide for priority handling
and processing of such passengers. The air carrier must likewise coordinate with
the appropriate authorities for the use of proper airport equipment, entryways and
persons with disabilities, senior citizens and persons requiring special equipment
at the airport.
Economic Regulation 9 issued by the Civil Aeronautics Board on the bill of rights
for air passengers and carrier obligations provides the right of passengers to
For international flights, the relevant convention will apply. For domestic flights,
of 50% of the amount stated in the relevant convention (for international flights)
presumed to have been permanently and totally lost if within seven days from the
date on which the passenger or consignee should have received the baggage, it is
Passenger data is covered by the Republic Act 10173 (the Data Privacy Act) which
‘Personal information’ is defined under the Data Privacy Act as any information,
whether recorded in material form or not, from which the identity of an individual
is apparent or can be reasonably and directly ascertained by the entity holding the
information, or when put together with other information would directly and
certainly identify an individual.
The act imposes certain obligations on personal information controllers and those
while processors are those to whom processing has been outsourced. Under the
• consent;
The law also provides for penal and monetary penalties for violations therein. The
act has extraterritorial application and applies even to acts or practices executed
resident;
• the entity has a link with the Philippines and is processing personal information
in the Philippines or, if the processing is done outside the Philippines, that
Complaints handling
industry?
Economic Regulation 9 on the bill of rights for air passengers and carrier
representatives who can address common problems on the spot. It also plans
These desks are to be manned by the board or deputised personnel, who will assist
passengers whose rights to the service have not been fully satisfied by the air
carrier. The personnel will also assist in the filing and prosecution of the
complaints of passengers whose rights have been violated and who wish to pursue
Dispute resolution
Disputes
What aviation-related disputes typically arise in your jurisdiction and how are
and liability. Most cases are related to cancelled or delayed flights, lost or damaged
cargo and aircraft accidents. The majority of these cases are settled with the
Under the Warsaw Convention for the Unification of Certain Rules Relating to
International Carriage by Air (which the Philippines has ratified), an action for
damages must be brought, at the plaintiff’s discretion, in the territory of one of the
• before the court having jurisdiction where the carrier is ordinarily resident, has
(1) Any person who operates any aircraft without a valid or current license or
ratings or in violation of rule, regulation or order issued by the Director General
relating to aeronautical safety standards or practices or procedures shall be
punished by imprisonment for not more than three (3) years or a fine ranging from
Fifty thousand pesos (Php50,000.00) but not exceeding Two hundred thousand
pesos (Php200,000.00), or both, at the discretion of the court;
(2) Any person who knowingly and willfully forges, counterfeits, alters or falsifies
any certificate or aviation certificate authorized to be issued pursuant to the
provisions of this Act, or knowingly uses or attempts to use any such fraudulent
certificate or aviation certificate, and any person who knowingly and willfully
displays or causes to be displayed on any aircraft any marks that are false or
misleading as to the nationality or registration of the aircraft shall be punished by
imprisonment ranging from three (3) years to six (6) years or a fine of not less than
One hundred thousand pesos (php100,000.00) but not exceeding Five hundred
thousand pesos (Php500,000.00), or both, as determined by the court;
(3) Any person who shall use for flight operation an unregistered aircraft or
engaged in the operation of aviation school, aircraft maintenance facilities, aircraft
material distributorship, air carrier operations or any other civil aviation regulated
activities without the required air agency certificate issued by the Director General
shall be punished by imprisonment ranging from three (3) years to seven (7) years
or a fine of not less than One hundred thousand pesos (Php100,000.00) but not
exceeding Five hundred thousand pesos (Php500,000.00), or both, as determined
by the court;
(4) Any person found guilty of violating the conditions attendant to the issuance
of the airworthiness certificate of the aircraft shall be subjected to imprisonment
ranging from three (3) years to seven (7) years or a fine of not less than One
hundred thousand pesos (Php100,000.00) but not exceeding Five hundred
thousand pesos (Php500,000.00), or both, as determined by the court;
(5) Any person who destroys or seriously damages the facilities of an airport or
disrupts the services of an airport shall be subjected to imprisonment ranging from
one (1) year to three (3) years or a fine of not less than Fifty thousand pesos
(Php50,000.00) but not exceeding Five hundred thousand pesos (Php500,000.00),
or both, as determined by the court; and
(6) No person shall interfere with air navigation. An imprisonment for not more
than three (3) years or a fine of not less than Fifty thousand pesos (Php50,000.00)
but not exceeding Five hundred thousand pesos (Php500,000.00), or both, as
determined by the court, shall be imposed upon any person who:
(i) With intent to interfere with air navigation within the Philippines, exhibits
within the Philippines any light or signal at such place or in such manner that it is
likely to be mistaken for a true light or signal established pursuant to this Act or
for a true light or signal in connection with an airport or other air navigation
facility; or
(ii) After due warning by the Director General, of his duly authorized
representative, continues to maintain any misleading light or signal; or
(iii) Knowingly removes, extinguishes, or interferes with the operation of any true
light or signal;
(7) Any person who destroys or damages air navigation facilities or interferes with
their operation shall be subjected to imprisonment from one (1) year to three (3)
years or a fine of not less than Fifty thousand pesos (Php50,000.00) but not
exceeding Five hundred thousand pesos (Php500,000.00), or both, as determined
by the court. If such act endangers the safety of air navigation, the court may
impose an increased penalty of imprisonment from three (3) years to six (6) years
or a fine ranging from Five hundred thousand pesos (Php500,000.00) to One
million pesos (Php1,000,000.00) [Convention for Suppression of Unlawful Acts
Against the Safety of Civil Aviation, signed at Montreal, 23 September 1971, Art.
1(d)];
(8) Any person who, whether on board or on the ground, communicates false
information to an aircraft and thereby endangering the safety of an aircraft in flight
shall be subjected to imprisonment from one (1) year to three (3) years or a fine of
not less than Fifty thousand pesos (Php50,000.00) but not exceeding Five hundred
thousand pesos (Php500,000.00), or both, as determined by the court. [Convention
for Suppression of Unlawful Acts Against the Safety of Civil Aviation, signed at
Montreal, 23 September 1971, Art. 1(e)];
(9) Any person who, while on board an aircraft, interferes with a crewmember's or
flight attendant's performance of their duties, assaults, intimidates, or threatens
any crewmember or flight attendant, shall be subjected to imprisonment from one
(1) year to three (3) years or a fine of not less than Fifty thousand pesos
(Php50,000.00) but not exceeding Five hundred thousand pesos (Php500,000.00),
or both, as determined by the court;
(10) Any person who, while on board or while attempting to board, any aircraft in
or intended for operation in commercial air transport, has, on or about his person
or his property, a concealed deadly or dangerous weapon which is, or would be
accessible to such person in flight, or any person who has on or about his person,
or who has placed, or attempted to place aboard such aircraft any bomb or similar
explosive or incendiary device, shall be subjected to imprisonment from three (3)
years to six (6) years or a fine of not less than One hundred thousand pesos
(Php100,000.00) but not exceeding Five hundred thousand pesos (Php500,000.00),
or both, as determined by the court.
This subsection shall not apply to persons duly authorized by the Director General
to carry deadly or dangerous weapons in commercial air transport nor shall it
apply to other persons transporting weapons contained in baggage that is not
accessible to passengers in flight if the presence of such weapons has been declared
to the air carrier and duIy approved by the proper authority;
(12) Any person who, while on board an aircraft, commits any other act not
otherwise expressly covered under clauses (8), (9), (10) and (11) above which
jeopardizes the safety of the aircraft or of persons or property therein, or which
jeopardizes good order and discipline on board such aircraft shall be subjected to
imprisonment from six (6) months to three (3) years or a fine of not less than Fifty
thousand pesos (Php50,000.00) but not exceeding Five hundred thousand pesos
(Php500,000.00), or both, as determined by the court. [Convention on Offenses and
Certain Other Acts Committed on Board Aircraft, signed at Tokyo, 14 September
1963, Art. 1(b)];
(13) Any person who knowingly and without authority removes, conceals or
withholds any part of an aircraft involved in an aircraft accident or any property
on board such aircraft at the time of th e aircraft accident shall be subjected to
imprisonment from three (3) years to six (6) years or a fine of not less than One
hundred thousand pesos (Php100,000.00) but not exceeding Five hundred
thousand pesos (Php500,000.00), or both, as determined by the court: and
(14) Any person who willfully delivers or causes to be delivered to an air carrier
for air transport, or if that person recklessly causes the transportation in air
transport, of any shipment, cargo, baggage or other property in violation of the
provisions of Annex 18 of the Chicago Convention and the ICAO Technical
Instruction for the Safe Transport of Dangerous Goods by Air, or the
corresponding rules and regulations issued by the Authority shall be subjected to
imprisonment from one (1) year to three (3) years or a fine of not less than One
hundred thousand pesos (Php100,000.00) but not exceeding Five hundred
thousand pesos (Php500,000.00), or both, as determined by the court.
The provisions of paragraph (b), clauses (9), (10), (11) and (12) above shall apply
to any aircraft located within the special jurisdiction of the Philippines. Exercise
by the Director General of the powers granted to him under paragraph (a) above
shall not be a bar to a subsequent criminal prosecution in court for the same act
pursuant to the provision of paragraph (b).
REPUBLIC ACT NO. 776
(As amended by PD No. 1462 & EO No. 217)
SECTION 42. Specific Penalties. - (A) Any person engaging in air commerce
without a permit issued by the Board as provided in this Act shall be punished by
a fine not exceeding five thousand pesos or by imprisonment for not more than
one year, or both, in the discretion of the court: Provided, That a person engaging
in air commerce on the date of the approval of this Act may continue so to engage
until such time as the Board shall pass upon an application for a permit for such
service, which application must be filed, as provided in Chapter IV of this Act
within one hundred and twenty days after the approval of this Act.
(B) Any air carrier or person who violates or fails to comply with any provision of
this Act of the terms, conditions, or limitations in a permit or amendment thereto
or any orders, rules, or regulations, issued by the Board, shall be subject to a fine
not ex- ceeding five thousand pesos for each violation. In addition thereto, a fine
not exceeding two hundred pesos per day for every day during which such default
or violation contin- ues shall likewise be imposed. The Board is hereby empowered
to impose such fine, after due notice and hearing.
The fines so imposed shall be paid to the government of the Philippines through
the Board, and failure to pay fine in any case within the time specified in the order
or decision of the Board shall be a ground for the suspension of the permit of such
air carrier until payment shall be made. Payment may also be enforced by
appropriate action brought to a court of competent jurisdiction.
The other fines as penalty for violation prescribed elsewhere under this Section are
amended and/or modified accordingly.
(C) Any air carrier violating any order, rule or regulation issued by the Board shall
be punished by a fine not exceeding one thousand pesos for each offense:
• (2) Adopting rates, fares and charges which have been found or determine by
(3) Issuing any free pass, free tickets or free or reduced rates, fares or charges for
passengers except to the following persons: (a) officers agents, employees of the
air carrier and their immediate families; (b) witnesses and attorneys attending any
legal investigation into accidents or any legal investigation in which such air
carrier is interest- ed; (c) persons injured in aircraft accidents and physicians and
nurses attending such per- sons; (d) members of the Board; (e) officers and
personnel of the Civil Aeronautics Administration when traveling on official
business upon the exhibition of their creden- tials; (f) members of Congress of the
Philippines; and (g) such other persons dully ap- proved by the Board.
(E) Any person who operates any civil aircraft in violation of any rule, reg- ulation
or order issued by the Administrator relating to aeronautical safety standards or
practices or procedures shall be punished by a fine not exceeding five thousand
pesos or by imprisonment for not more than one year, or both, in the discretion of
the Court.
(F) Any person who, without the previous approval of the Civil Aeronautics
Board, effects any consolidation, merger, purchase, lease, operating contract or ac-
quisition and control between domestic air carriers, or between domestic carrier
and any
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(G) No person shall use an unregistered aircraft eligible for registration under the
provisions of this Act, any person who operates such aircraft shall be punished by
a fine not exceeding five thousand pesos or by imprisonment for not more than six
months, or both, in the discretion of the Court.
(H) Any person serving in any capacity as an airman in connection with any civil
aircraft without an airman certificate, or in violation of the terms of any such
certificate or in excess of the rating of such certificate shall be punished by a fine
not exceeding five thousand pesos. The repetition of this offense shall be sufficient
cause for the revocation of the airman's certificate.
(I) Any person who employs in connection with any civil aircraft used in air
commerce and airman who does not have an airman's certificate authorizing him
to serve in the capacity for which he is employed, shall be punished by a fine not
exceeding five thousand pesos. A repetition of the offense shall be sufficient cause
for revocation of the permit.
(J) Any person who operates any civil aircraft for which there is not currently in
effect an airworthiness certificate or in violation of the terms of such certificate
shall be punished by a fine not exceeding five thousand pesos. The repetition of
this offense shall be sufficient cause for the revocation of the permit.
(K) Any person who without previous approval and authorization of the Board,
shall adopt, establish, maintain, change, revise, abandon, alter, amend, defer,
reject, discontinue, suspend, or restore, any classification, rule or regulation or
practice affecting routes, itineraries, schedules, classifications, increase or decrease
of frequency of flights, in any manner whatsoever, shall be punished by a fine of
five thousand pe- sos. The repetition of such offense shall be sufficient cause for
revocation of the per- mit.
(L) No person shall interfere, obstruct, hinder, or delay the Civil Aeronautics
Board or any person duly delegated by the Board in the performance of its duties
in the public interest. A fine not exceeding five thousand pesos shall be imposed
upon anyone who:
(1) With intent to interfere with the performance of the duties of the Board or any
person duly delegated by the Board, shall knowingly or willfully alter, falsify,
muti- late any report, accounts, records, books, papers, contracts, agreements and
all other documents, or
(2) shall knowingly and willfully fair or refuse: (a) to make and/or submit the
books, contracts, tariffs, papers, agreements, reports and all other documents
required to be submitted by him for consideration before the Administrator or his
duly authorized representative or before the Board; or (b) to keep or preserve
accounts, records,
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memoranda, books, reports, papers and all other documents required by the
Administrator or his duly authorized representative, or by the Civil Aeronautics
Board; or
(3) is guilty of misconduct in the presence of the Board or so near the same as to
obstruct or interrupt the hearing or session or any proceedings before the Board
and/or the Administrator or any representative duly authorized by them; or shall
conduct himself in a rude or disorderly manner before the Administrator or his
duly au- thorized representative or any member of the Board engaged in the
discharge of official duty; or shall orally or in writing disrespectfully offend or
insult any of the above named bodies or persons on the occasion of or in the
performance of their official duty or during any hearing session, or investigation
held by either the Board or Administrator or their duly designated representative;
or
required to do: Provided, that the Board or the Administrator or their duly
authorized representative shall, if necessary, be entitled to the assistance of the
municipal police for the execution of any order to compel a witness to be present
or to testify; or
(5) without lawful justification or excuse, hinders, obstruct, or delays the Civil
Aeronautics Board, the Administrator or their duly designated representative in
the inspection or examination of the books and/or accounts of an air carrier for
the purpose of ascertaining the correctness in any material particular of any report,
papers, documents submitted by such air carrier, or for any other purpose deemed
by the Board and/or the Civil Aeronautics Administration to be in accordance
with the public interest; or
(6) neglects or refuses to attend and/or testify and/or to answer any lawful
inquiry or to produce books, papers, or documents, if in his power to do so, in obe-
dience to the subpoena or lawful requirements of the Civil Aeronautics Board or
the Civil Aeronautics Administration; or
(7) testifies falsely or makes false affidavits or both before the Board or Civil
Aeronautics Administration or any duly designated representative of either.
(M) No person shall interfere with air navigation. A fine not exceeding five
thousand pesos or imprisonment for not more than one year, or both, in the
discretion of the court, shall be imposed upon any person who:
(1) with intent to interfere with air navigation within the Philippines, exhibits
within the Philippines, any light or signal at such place or in such manner that it
is likely to be mistaken for a true light or signal established pursuant to this Act or
for a true light or signal in connection with an airport or other air navigation
facility; or
(3) knowingly removes, extinguishes, or interfere with the operation of any true
light or signal.
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(N) Any person, who shall knowingly and willfully forge, counterfeit, alter, or
falsely make any certificate authorized to be issued under this Act or knowingly
use or attempt to use any fraudulent certificate shall be punished by a fine not
exceeding five thousand pesos or imprisonment for not more than one year, or
both in the discretion of the court.
(O) For the purpose of carrying out the provisions of this section, the manager, or
general manager or business manager, or person in charge of the business of the
firm or corporation committing an unlawful act shall be held personally liable.
(P) The Administrator may file the necessary complaints for the imposition of the
penalties provided by this Act.
SECTION 43. General Penalty. - Any violation of the provisions of this Act, or any
order, rules or regulation issued thereunder, or any term, condition or limitation
of any certificate or permit issued under this Act for which no penalty is expressly
provided shall be punished by a fine not exceeding five hundred pesos for each
violation.