Summer Internship Project Report

Conducted on

“A Study LABOUR WELFARE in Acmas india pvt. Ltd.”

A report submitted to

Department of Management Studies

HINDU COLLEGE SONIPAT

In the partial fulfillment of requirements for the award of degree of

Bachelor of Business Administration 3- year programme

Session (2016-2018)

Submitted by:- Submitted to:-

Arun

BBA 3rd year

15001432027
 DECLARATION FROM STUDENT

I ARUN ROLL NO 182519 Student of HINDU COLLEGE SONIPAT studying in BBA- 3 year
program hereby declare that I have completed this project on “A Study LABOUR WELFARE in
Acmas India pvt. Ltd” is an original work and the same has not been submitted to any other
institute for the award of the any other degree.

Signature of the Student

Arun
182519
 ACKNOWLEDGEMENT

I consider it a privilege to express a few words of gratitude and respect to

all who guided and inspired me in successful completion of this project .

I am thankful to Mr. Manish For giving this project to me and giving me an

opportunity to work with such an esteemed organization .

It is my sincere duty to do my best ,so as to be recognized as one amongst

the most successful professional ,which I will always try to bring fame and
laurels to my beloved institution, the HINDU COLLEGE SONIPAT
I also thank in particular my Project Guide Mrs. Yogita girdhar for guiding me
in my project. I would also like to thank all the teaching and all others staff
who helped me directly or indirectly in the successful completion of this
project .

Arun
182519
 EXECUTIVE SUMMARY

Labour welfare activity in India was largely influenced by the humanitarian approach. During
the early period of industrial development efforts towards workers welfare was made largely by
social workers, some religious leaders mostly humanitarian grounds as it is well known fact that
after the employee have been hired, trained & remunerated they need to be retained &
maintained for overall growth of an organization. Welfare facilities have been mainly developed
to look after the wellbeing of an employee which ultimately leads to physical, mental & moral
health of an employee. The committee on labour welfare 1909 was set up by the government of
India under chairmanship of shri. R.K.Malviya revived at the functioning of the various statutory
and non-statutory welfare schemes in industrial establishments both in public and private sector.
The act makes detailed provisions in regards to various matters relating to welfare of workers.
 CONTENTS:-

S.no Title Page No.

1. Declaration From Student
2. Certificate From Company/ Organisation
3. Acknowledgement
4. Executive Summary
5. Chapter – 1 Aim And Establishment Of The Company
6. Chapter – 2 Policy Of The Company
7. Chapter – 3 Organizational Structure Of The Company
8. Chapter – 4 Work Experience
9. Chapter-5 Description Of Work Responsibilities Taken
10. Chapter – 6 Experience Gained And Problems Faced
11. Chapter – 7 Conclusion , Summary And Recommendations
 CHAPTER 1
ESTABLISHMENT OF THE COMPANY

Introduction
Acmas india pvt. Ltd. is a multi-product environment chambers company, is an established
player in the electrical equipment industry. The Company has always believed in being
technically abreast and keeping focus on the design and development of products. Acmas india
has Iwo R&D centres, with over 100 engineers for designing & developing modern products.
The R&D Centres are approved by the Department of Scientific and Industrial Research Ministry
of Science and Technology, Government of India.
Acmas india Company is a multiproduct equipment company. Acmas india had the largest
market share in the market for environment chamber in India in fiscal 2015. Acmas india is also
the oldest manufacturer of Mortuary chamber in India with nearly 40% market share in change
over switches in fiscal 2015, and has an established presence in the market for Bod, with
increasing focus on manufacture and supply. Acmas india has over 24 branch offices and
representative offices spread across India with over 2,00 authorized dealers who sell our products
to over 12,000 retailers. Acmas india has a manpower team comprising 1,993 people and also
has presence overseas. Acmas india’ products have been certified to conform to Indian and
international standards such as ISI, CE and KEMA.

Acmas india, incorporated in 1992 is an Environment chamber Company in India. Its product
range covers Bod, Shaker,Auto clave.
Years Event
1992 Incorporation of our Company under the
Companies Act 1956

1998 Commencement of production of Environment

chamber at the factory at Dehli Facility I

2008 Commencement of production and

manufacture of chamber equipment at our
Sonepat Facility.

2011 Commencement of production and

manufacture of chambers at our Delhi Facility
II
2012 Commencement of production and
manufacture of switchgears at our Kundli
Facility
2014 Commencement of the production of Auto
clave,Bod at the factory located at our Kundli
Facility
2016 Commencement of manufacture of LED
Products

2017 Settlement with scooped pursuant to which our

promoter and promoter group acquired the
entire shareholding of scooped in our
Company.
Acmas india.pvt. ltd has over 20 branch offices and representative offices spread across India
with over 2,00 authorized dealers who sell our Products to over 12,000 retailers Acmas india pvt.
Ltd has a manpower team comprising 1,943 people and also has presence overseas.

Foreign Tie-ups
 Acmas india has collaborations with equity participation with word renowned multi-
national companies in the electrical field.
 Moeller is over a billion Euro company renowned for its low and high voltage electrical
equipments and chambers. It is having equity participation with Flop in Acmas india (P)
Ltd.
 Scooped of France which specializes in Switchgear& Energy Management Products in
Europe is having equity participation with Acmas india Pvt Ltd .
 The product manufactured by these joint ventures companies are the best in Technology,
Quality and Design that is available in Europe now in India.
 The company has 69 marketing offices spread throughout the country with 1500
authorized dealers and 15000 retailers stretched all across the country. Our team of over
5000 workforce and more than 350 sales and service engineers are there for effective and
quick before- and-after sales service.
 Acmas india is a dynamic Group with a clear vision to be ‘Bring the Best" by not losing
focus on the citallenges the new economic order the word over poses for growing
companies.

Background: Acmas india, with its unwavering commitment to the creation of word-
class quality products, the Acmas india Group has created a niche for itself in the
electrical industry. Acmas india is regarded as "The Technology Brand of India" and is
one of the premium manufacturers of reliable Electrical Protection Equipments,Bod,
Electronic Energy Meters and Energy Management Systems.
Position in Industry
Amount owed to small scale undertakings or other creditors:
As on September 30, 2016, Acmas india Company had 1.168 creditors and certain sundry
creditors to whom cheques had been issued but had not been presented for payment as on
September 30. 2016. The aggregate amount outstanding to such creditors as on September 30,
2016 was 2,835. 90 million, on a standalone basis. As per the requirements of SEBI ICDR
Regulations, Acmas india Company, pursuant to a resolution of our Board dated December 24,
2016, considered creditors to whom an amount exceeding 104.51 million, which is 1 of the total
standalone revenue for the period ending March 31. 2016 is outstanding, for the purpose of
identification of 'material' creditors. Based Further, 111 creditors of Acmas india Company have
been identified as small scale undertakings by our Company based on available information to
whom, as aggregate amount of 333.24 million was outstanding as on September 30.,2016, on a
standalone basis.
As a leading player in the Electrical Industry segment in India, Acmas india has always
strived to enrich lives by creating quality products that exceed expectations. Company had not
only made a mark in the do mastic market but overseas as well Company had been exporting the
finest of engineering goods to more than 35 countries in the regions of Africa. Europe. UK and
Indian Sub-continent and have satisfied customers all over the globe.

Types of Product Produced

Product and services are those which are given by the company to the public who invest trust
when the people join with the company with some benefits then the public become the customers
of that company and the company has responsibility to give satisfaction to the customers so they
do not move to another company for the satisfying their customers the company offer many
products & services to the public so the customers will not move to another company. With a
clear focus on quality, Acmas india has been catering to the Indian electrical industry with world
class products and path breaking technologies since 1956. Acmas india Company is an art and
reliable solutions for Metering. Bod, Lighting and Electrical Wiring Accessories are laboratory
tested with innovative technologies. Acmas india company electric products are highly sought
after in the market owing to their wide range, innovative designs and technological
advancements. If we want looking for complete electrical solutions for our home and industry,
we have landed at the right place. Explore our extensive range of electrical solutions and choose
that matches your needs.

Products

Bod environmental Auto vacume

Incubator chamber clave oven

Now we explain about all products of Acmas india Company

1.) Bod Incubator

 BOD Incubator (Bio-Oxygen Demand) are used to maintain temperature for test
tissue culture growth, storage of bacterial cultures and incubation where high degree
of constant temperature accuracy is required. Thermolab BOD Incubators provide
with accurate conditions and uniformity throughout the chamber.
  Standard Features

 Double walled modular structure with 3” thick PUF insulation

 Inside Stainless Steel and Outside Mild Steel Powder Coated OR Stainless Steel
 Interior illumination
 Inside full length observation glass door with secure gasket
 Heavy-duty door hinges and latches to maintain a secure and uniform seal
 Racks & trays – Stainless Steel with adjustable height
 65 mm Port Hole with rubber seal to insert sensors for validation purpose
 U shaped S.S. Nichrome wire air heaters
 Compressor with CFC Free R 134 A / R 404 (Eco Friendly) refrigerant having state
of art by-pass system for continuous run of compressor
 Plc control system with touch screen display coloured screen – 5.7” HMI with
Ethernet
 Safety controller sensor to cut off the supply in case of overshoot and undershoot of
temperature giving audio visual alarm
 Web based online monitoring
 Complete with IQ, OQ, PQ, Documents, Operations and Maintenance manuals
 Works on 23V AC single phase 50Hz

 Optional Features

 21 CFR Part 11 compliance window based communication software for data

management
 PLC for auto changeover of standby refrigeration system
 Stand by refrigeration system (Except for 90 Ltrs.)
 Scanner 8 point temperature complete with sensors and printer interface and data
storage facility Door Access Security system
 Mobile Alert system
 80 Col. Dot Matrix printers along with Stainless Steel stand

 Specifications

 Standard Model(S) : Inside S.S. 304 with mirror polish & outside mild steel powder
coated
 GMP Model(G) : Inside S.S. 304 with mirror polish & outside with S.S. 304 matt
buff
 * TB 90 is a table top model. Also available : Walk-in-type BOD Incubator.

 Temperature Range : 5 °C to 60 °C
 Temperature Accuracy : ± 0.2 °C
 Temp Uniformity : ± 2.0 °C
 Technical Data
2.) Environmental chamber

An environmental chamber, also called a climatic chamber or climate chamber, is an enclosure used to test
the effects of specified environmental conditions on biological items, industrial products, materials, and
electronic devices and components.
Such a chamber can be used:

1. as a stand-alone test for environmental effects on test specimens

2. as preparation of test specimens for further physical tests or chemical tests
3. as environmental conditions for conducting testing of specimens

Chamber for salt spray

Large NASA vacuum chamber

An environmental test chamber artificially replicates conditions which machinery, materials, devices or
components might be exposed to. It is also used to accelerate the effects of exposure to the environment,
sometimes at conditions not actually expected.
Chamber testing involves testing and exposing products to various environmental conditions in a controlled
setting. Climatic Chamber testing and Thermal Shock testing are part of chamber testing. Climatic Chamber
testing is a broad term used to describe different ways of simulating climate or excessive ambient conditions
exposure for a product or a material under laboratory controlled yet accelerated conditions. On the other hand,
Thermal Shock testing is used to simulate how materials will react when exposed to changes in extreme
climatic conditions, such as going from extremely cold to extremely hot conditions in a very short period of
time (usually only few seconds).
These conditions may include:

 extreme temperatures
 sudden and extreme temperature variations - thermal shock
 altitude
 moisture or relative humidity
 electrodynamic vibrations
 electromagnetic radiation
 Cyclic corrosion testing
 salt spray
 rain
 weathering
 exposure to sun, causing UV degradation
 vacuum
Manufactured samples, specimens, or components are placed inside the chamber and subjected to one or more
of these environmental parameters to determine reliability or measure after-effects such as corrosion. In the
case of machinery such as internal combustion engines, byproducts such as emissions are monitored.
An environmental chamber can be a small room used both to condition test specimens and to conduct the test.
It can be a smaller unit that's used for conditioning test items. Also, some chambers are small enough to be
placed onto a universal testing machine or other test apparatus.
Many chambers are set at a certain set of conditions. Others can be programmed to cycle through specified
sequences of conditions.

Design
As test requirements may be relatively simple or complex, environmental test chambers vary widely in size,
ranging from small units designed for placement on bench tops to large walk-in chambers. Test chambers
generally have viewports or video feeds to allow for visual inspection of the sample during the test. Reach-in
chambers provide an opening that technicians may use to handle test samples. Chambers providing interior
visual lighting must take into account the heat generated and compensate accordingly.
As with the wide variance in size, a number of user control options are available, ranging from simple analog
indicators up to more modern digital readouts with LCD displays. Chambers may be computer programmable,
and networked or Web-enabled test chambers are also available.[1]

Types of test chambers

 Mechanically cooled test chambers
 Liquid nitrogen cooled test chambers
 Modular Walk-in Chambers[2]
3.) Vaccum oven

4.)Seed germinator

5.)Sand and Dust Chamber

 Mission Statement and Aim of the Company

Mission
Our mission is to provide the latest and best technology products in the field of environmental
chamber,shakers,vaccum oven etc.
 Corporate Values
 Personalized service
 Passion for excellence
 Customer centric approach
 People enhancement through equitable recognition

Vision
Their vision is "enriching quality of life by ensuring safe, efficient and convenient use of
electricity" has been their guiding force for development of new and better products. The culture
of innovation and constant change has played a key role in their success.
  Aim of the Company

Company intends to expand our product range with focus on value added products by utilizing
our research and development capabilities.
 Company intend to reduce working capital cycle time.
 Company propose to increase geographical reach.
 Company propose to strengthen customer base with focus on increasing customer spend
on products by increasing the volume of sale
 Company plan to continue to enhance brand through innovative and focused marketing
initiatives through promotion and marketing efforts.
 CHPATER 2
POLICY OF THE COMPANY
Policy of the Company

Following are the policy of the company:

1. Policies regarding Quality
 Quality Policy
Company manufacturing facilities and company products have been accredited with
various national and international quality cerufications further. All our manufacturing
facilities have been accredited with management system certificates for compliance with
ISO 9001 requirements by TUV SUD South Asia Private Limited and the British
Standards Institution. India Company quality control team is responsible for checking
quality of the raw material received at company manufacturing facilities. Thereafter,
quality checks are undertaken at various stages including for raw material and
components at packaging and lastIy a quality check is undertaken prior to dispatch of our
products. In addition, certain of the products manufactured at our manufacturing facilities
are certified with the ISI mark by the BIS and tested and certified by various independent
testing laboratories that have been accredited by the NABL, including the CPRI and the
ERDA laboratory. Further, certain of our products have been accredited with the 'CE'
mark and 'KEMA' certification for compliance with standards prescribed for electrical
equipment under European law.
2. Policies regarding Employees
 Health benefits
Full-time employees, their spouses and eligible dependent children are eligible for health
benefits on the first day of the month following 30 days of continuous employment. For
Health benefits, full-time employees are defined as regular employees who work exceeds
30 hours per week.
 Disciplinary or Coaching Policy
Policies that shift the supervisory role from one disciplinarian to coach Constructive
discipline is designated to help improve an employee performance, not punish the
employee. Explain coaching philosophy or discipline procedures in detail. Require all
 new employees to acknowledge receipt of the policy. This may come in handy if any
question arise, about discipline or correct coaching.
 Leave of Absence
Employees are eligible to apply for an unpaid leave of absence if they have been a
regular employee of the company for at least one year and scheduled 10 work 20 hours
or more a week. The employee's manager will make a decision on the leave request. The
request for leave will be reviewed based on the reason for the request, previous
attendance record, previous leave requests and the impact the absence will have on the
company.
 Zero-tolerance Policies
Orientation sessions stress the importance of zero-tolerance policies regarding the use of
illegal substances, alcohol and drug abuse and weapons in the workplace. Discrimination
and harassment of any form is carries a zero-tolerance policy, which a presenter explains
during orientation
3. Policies regarding Customers
 Security Measures
The company will maintain and manage accurate and up to date personal information and
put in place reasonable security measures in order to prevent leakage of information and
will also properly supervise employees and parties entrusted with the handling of
personal information.
 Customer Opinions and Requests
The company will endeavor to cope with customer opinions and requests concerning and
the handling of personal information sincerely and promptly.
 Proper Acquisition
The company will acquire personal information by proper and lawful means to the extent
necessary for conducting business.
 Fair Dealing
Each director, officer, and employee should deal fairly with customers, suppliers,
competitors and employees of group companies.
 Gifts and Donations
No Director of the company shall receive or offer directly or indirectly, any gifts,
donations, remuneration, hospitality, illegal payments and comparable benefits which are
intended to obtain business favours or decisions for the conduct of business. Nominal
gifts of commemorative nature, for special events may be accepted and reported to the
board
 Honesty and Integrity
All Directors shall conduct their activities on behalf of the company with honesty
&integrity. All Directors shall act in good faith, responsibly, and should use due care in
performance of duties. Directors will act in the best interests of the company and fulfill
the fiduciary obligations.
 CHAPTER 3
ORGANIZATIONAL STRUCTURE OF THE COMPANY
 DEPARTMENTS AND FUNCTIONS OF EACH DEPARTMENTS
 ORGANIZATIONAL CHART OF THE COMPANY
 KEY PERSONNEl

Departments and Functions of Each Department

1. Research & Development

Company undertakes research and development to consistently upgrade the technology

used in our products and processes. The R &D Centre sat Delhi and Kundli (Haryana) are
approved by the department of scientific and Industrial Research, Ministry of Science and
Technology, Government of India, and employ over 100 engineers with a dedicated team of
Engineers who manage our tool rooms. Company testing facility at Delhi has been
accredited by the NABAL to be in compliance with ISO/EC 17025:2005 in respect of general
requirements for the competence of testing and calibration laboratories for electrical testing.
Acmas India Company believe that company in-house R&DCenters enable us to introduce
innovative solutions to meet the varied electric equipment needs of our customers and
achieving time efficiency in development of new products and technologies.
Functions of Research and Development Department
 Before a new product is developed, a research and development department conducts
a thorough study to support the project. The research phase includes determining
product specifications, production costs and a production time line.
  The research paves the way for the development phase. This is the time when the new
product is actually developed based on the requirements and ideas created during the
research phase

2. Tool Rooms
Company has two Tool Rooms at our RD Centres. Where we have in-house component design
and tool designing facilities Company manufacture tools for a complete range of environmental
chambers. For dust chabers ,vaccum oven,shakers. Followed by melding designs for tools that
are used to ensure efficient melding process. The data for company Tool Rooms is generated
using CAD software and CNC machines that assist in maintaining accuracy of the tools produced
therein. Company believes that Tool Rooms allow us to easily adapt to changes in technology or
modified specifications given by Power Utilities and/or institutional customers
Functions of Tool Room Department
 Support other departments in optimizing Manufacturing methods, processes and quality
improvements
 Carry out scheduled and reactive maintenance of Press and air tooling
 Complete repair and fault finding of Production tooling
 Support Maintenance with the machining of parts for repairs to equipment
 Maintain high standards of reporting, SS and safety within the working environment

3.Production Department
Production is the functional area responsible for turning inputs into finished outputs through a
sense of production processes.
The Production Manager is responsible for making sure that raw materials are provided and
made into finished goods effectively
Functions of Production Department
 To maintain a procedure for identifying products and providing unique identification for
their traceability wherever require.
 To ensure all the processes involved in production in control so as to achieve product of
specified quality

4. Purchase department
Purchase department buys Raw Materials, Spare parts, service etc. as required by the
 company. Purchase management is one of the most Crucial Area of the Entire Company.
Thus, Needs Intensive management. Purchase is the Main Activity in Area of Material
management.
Functions of Purchase Department
 To maintain procedure for procurement of raw materials, to ensure that suppliers confirm
to specified requirements and are available at stipulated time and competitive price.
 To maintain a procedure this ensures that suppliers from whom materials are purchased
have the capability to supply material meeting the organizational requirements.

5. Marketing Department
A marketing department promotes the company and drives sales of its products or
services. It provides the necessary research to identify company target customers and
other audiences. Depending on the company’s hierarchical organization, a marketing
director, manager or vice president of marketing might be at the helm.
Functions of Marketing Department
 To maintain a procedure for ensuring that demand of customers in domestic market are
clearly understood before acceptance of tier orders or contracts & could be met.
 To maintain a procedure for ensuring that demand of customers in export market are
clearly understood before acceptance of tier orders or contracts could be met.
 To do sales promotion with the help of various source of media like advertisement etc.

6. Accounts Department

The part of company that manages its money. The business functions of a finance department
typically include planning, organizing, auditing, accounting for and controlling company’s
finances. The finance department also usually produces the company’s financial statements.
7.Human Resource Department
Human Resource means managing manpower in most efficient ways so that best outputs are
received from them. Human resource department helps.
Functions of Human Resource Department
 To provide training 10 all employees of organization with essential skills and knowledge
so as to achieve desired skills and quality productivity goals .
  To maintain procedures for collating and dissemination of the relevant information
emanating internally or externally.

8.Quality Assurance Department

Quality assurance department is one of the most important department in any company. It
plays a very vital role like to face challenges related to quality, how to overcome them
and how to maintain a quality level, what improvements can be made in quality.

Functions of Quality Assurance Department

 To maintain a procedure for proper maintenance of quality records , providing evidence
of implementation of quality system .
 To maintain procedure for continually improving quality management system
 To maintain a procedure for analyzing quality related problems and prevent their re-
occurrence by taking suitable measures.

9. Logistics Department
Logistics plans, organize and managing activities that provides goods for services. Logistics
means planning, procurement, transportation, supply and maintenance of goods and services.
Logistics plays a very important role in satisfying the customer by delivering the product. The
right orders reach right places to the right customers at right time.
In logistics dept Logistics head monitors the execution of orders, shipment details are recorded
in shipment status register and concerned sector head is appraised of status Sector head in turns
informs the customer and seeks conformation of receipt of material .
Functions of Logistic Department
 The function of logistic department is to manage the in or out flow of the product they
send or receive.
 The other function is plan and manages the movements of goods using a supply chain.

10. Storage Warehousing Department

Storage department looks afier the storage of raw materials and finished goods. It uses
warehouses for the purpose of storage.
Warehouse-a warehouse is a commercial building for storage of goods. It is used by
manufacturers, importers, exporters, wholesaler, transport business etc. They are usually large
plain buildings and have loading docks to load and unload goods from trucks. Sometimes
warehouse load and unload goods directly from railways, airports or seaports.
Functions of Storage and warehousing department
 Receving of incoming consigments (goods)
 Safe keeping of goods (Custody)
 Disposalof undesirable goods
 Inventory Management
 Housekeeping and record maintenance

Key personnel
The function of making available the employees is performed by the personnel department in the
company which is related to the human resource. The human resource of the company is very
key factor which are performed the all over working of the company.
 Human resource is key factor in the company.
 Numerous Training Courses for the employees are avail time to time.

Mr. Atul Badola, Chairman Managing Director:

Mr.Atul Badola, aged 45 years, is the chairman and Director of our Company. He has basic
education. He has experience of over 25 years in the electric equipment manufacturing
industry. He has been associated with corporate promoters prior to joining Board since the
incorporation of Company.

Mr. Rishi Seth, Joint Managing Director:

Mr. Rishi Seth aged 44 years, is the Joint Managing Director of Company. He holds a
bachelor's degree in commerce and a master's degree in business administration from Sri
SatyaSai, Institute of Higher Learning, Vidyagiri, Prasnathilayam, Puttaparthi. He has over 20
years of expenence in the field of electric equipment manufacturing industry. He has been on our
Board smce Apnl 14,2000.
Mr.Gautam Sharma, Joint Managing Director:
Mr Gautam Sharma, aged 43 years. is the Joint Managing Director of our Company He holds a
bachelo’rs degree in commerce from Sri SathyaSai Institute of Higher Learning, Vidyagiri,
Prasnathilayam, Puttaparthi and he 's a qualified chartered accountant. It has over 15 years of
experience in the electric equipment manufacturing industry. Prior to joining our Board on.
February 15, 2008, he was on the board of directors.
Mr. Atul Badola, Director of the Company:
Mr. Atul Badola, aged 45 years is the whole-time Director of our Company . He holds a
bachelor's degree in business administration from the University of Jodhpur, Rajasthan and a
master's degree in business administration from the University of Rajasthan. He has over 25
years of experience in the field of electronic products manufacturing industry. Prior to joining
our Board on May 18. 2005, He worked with Jaipur Metals and Electricals Limited and with
Rajasthan Electronics and Instruments Limited . He also held the position of chairman of the
metering division of the Indian Electrical and Electronics Manufacturers Association during
fiscal 2014.

Chapter 4
WORK EXPERIENCE

 Objective of the study

 Research Methodology
  Introduction to the Topic

OBJECTIVE OF THE PROJECT

 To study & understand employees satisfaction level towards the welfare measures at
ACMAS INDIA PVT. LTD.
 To ascertain whether the welfare measures are being implemented effectively at
ACMAS INDIA PVT. LTD.
 To analyze the effect of welfare measures in improving productivity of the employees as
ACMAS INDIA PVT. LTD.
 To suggest appropriate welfare measures to improve the employee productivity ACMAS
INDIA PVT.LTD

SCOPE OF THE PROJECT:

The project is conducted at ACMAS INDIA PVT. LTD so, automatically overall scope of my
project is limited to ACMAS INDIA PVT. LTD only and there are various factors which depend
upon proper management and welfare amenities provided by company. The scope of welfare and
multiplicity of factors affecting on it call for an increasingly analytical approach in managing
such amenities.
MEASURES OF LABOUR WELFARE:-
Employers are required to offer welfare facilities under different labour law these are discussed
as follows:-
THE FACTORY ACT 1948
 Washing facilities to male & female workers separately.
 Facilities for occasional rest for workers who works in standing position
for long hours.
 Canteens where there are more than 250 workers are employed.
 Shelters, rest room, & lunch rooms where over 150 workers are employed.
 Welfare officer, if 500 of more workers are employed.

THE PLANTATION LABOUR ACT 1951

 A canteen is 150 or more workers are employed.
  Housing facilities for every worker & his family residing in the state.
 Recreational facilities for workers & their children.
 Educational arrangement in the state if there are 25 or more children
workers, between the age of 6 to 12.

THE MINES ACT 1951

 Shelter for taking the food & rest if 50 or more workers are employed.
 First-aid boxes & first-aid rooms if 150 or more workers are employed.
 Pit-head baths & equipment’s with showers, sanitary latrines.
 A canteen if employing 50 or more workers are employed.
 A crèche, if employing 50 or more female.

THE MOTOR TRANSPORT WORKERS ACT 1961

 First –aid equipment in each transport vehicle.
 Medical facilities of the operating & hitting center.
 Uniform, rain coats to conductors, drivers & line checking staff for
protection against cold & rain.

THE CONTRACT LABOUR ACT 1970

 Washing facilities.
 First-aid boxes equipped with prescribed contents.
 Rest rooms or other suitable alternative accommodation where contract
labour is required to half at night connection with the work of an
establishment

WELFARE FACILITIES BY THE GOVERNMENT

The government of India has enacted several laws from time to time, these laws are factory act
1948, the mine act 1952, the plantation labour act 1951, and so on. It has been constitute welfare
funds for the benefit of the employees. These funds have been established in coal, mica, iron ore,
limestone, and dolomite mines. The welfare activities covered by these funds include housing,
medical, educational, and recreational facilities for the employees and their dependents.
According to factories act 1948 welfare amenities are categorized in two main parts.
  Statutory welfare facilities
 Non-statutory welfare facilities.

STATUTORY WELFARE FACILITIES:-

A statutory welfare amenity consists of those welfare facilities binding on employer under law.
And these facilities are as follows:-
 Provision of crèches and canteens.
 Supply of drinking water.
 Washing and bathing facilities.
 First-aid Box.
 Ambulance Room.
 Rest shelter facilities.
 Feeding facilities (canteen).
 Medical facilities.

NON-STATUTORY WELFARE FACILITIES:-

Non-statutory welfare amenities are undertaken by employer themselves as a part of social work.
And these facilities are as follows:-
 Educational facilities.
 Recreation facilities.
 Transport facilities.
 Family planning.
 Comparative credit societies.
 Consumer’s comparative stores and fair price shop.
 Distress relief and cash benefits.
 Every factory should provide the statutory and non-
statutory facilities depending upon the size and economic
status of the factory.
LABOUR WELFARE
In India, it has been observed that the working condition of labour at work place is not
satisfactory. Workers are always in frustration and motivation level of workers is not good. As
we know that man is by nature an organic system not a mechanical one. The input of energy such
as food, water etc. are converted by him into outputs of behavior. His behavior is determined by
relationship between his characteristics as organic system and the environment in which he
moves. Motivation is positively correlated with concepts of level of aspiration, degree of comfort
he gets at work place. It is rightly said that you can buy a man’s time, you can buy a man’s
physical presence at a given place but you can’t buy his enthusiasm, initiative and loyalty. The
management thus has to maintain such environment at work place so that worker may perform
his duties willingly. It is possible only if management fulfill needs of labour.

Chapter 5
DESCRIPTION OF WORK RESPONSIBILITIES TAKEN
DEFINITIONS

1) Oxford dictionary defines labour welfare as

“Efforts to make life worth living for workmen”.
2) According to ILO and regional conference welfare is
“Such service, facilities and amenities which may be established outside or in vicinity of
undertaking to enable the person employed therein to perform their work in health and
congenial surroundings and to provide them with amenities conductive to good health
and high moral”.
3) Labour welfare implies
“ The setting up of minimum desirable standards and provisions of facilities like health,
food, clothing, medical assistance , education, insurance, job, security, recreation etc.
such facilities enable the worker and his family to lead a good work life, family life and
social life.

OBJECTIVE OF LABOUR WELFARE

Nowadays employment in a factory is recognized that state has vital concerns in

preventing exploitation of labour and insisting upon proper safeguards for health and
welfare of workers. The act and rules made there under impose numerous restrictions
upon the employer to secure to workers adequate safeguards for their health, physical
wellbeing and to ensure to them healthy conditions of life and work. So, objectives of
labour welfare areas follow:
 Labour welfare provides social comfort to employees.
 It provides intellectual improvement of employees.
 To develop sense of responsibility and belongingness among employees.
 To ensures that the working conditions for employees are of higher standard.
 To build stable work force.
 To reduce absenteeism and labour turnover.
  To make employees lives good and worth living.
 To boost productivity and efficiency at the workplace.
 To provide healthy and proper working conditions.

SCOPE OF LABOUR WELFARE

Scope of Labour Welfare is very broad; however we have tried to include some main
aspects of it. The following list of labour welfare scope is not exhaustive:-
1) Working Environment: Favorable working environment enhances efficiency of workers
and includes proper illumination, safety, temperature, ventilation, sanitation, cleanliness
and canteen facilities. Workplace sanitation and cleanliness is very important for making
workplace favorable to workers. Following points should be considered to make
workplace favorable to workers.
 Proper ventilation, lighting, temperature, cleanliness, seating arrangements etc.
 Proper safety measures for workers should be there.
 Sufficient urinals, lavatories and bathing facilities should be provided and cleaned
 regularly. Proper gardening and cleanliness of open spaces.
 Pure drinking water should be provided.
 Subsidized canteen services should be provided.

2) HEALTH FACILITIES:
 Health center should be provided within factory.
 Ambulance service should be provided within factory in case of any emergency.
 Free medical checkup of workers and health and diet counseling of workers.
 Availability of Doctor inside the factory for emergency.

3) WOMEN AND CHILD WELFARE WORK.

 Recreation facilities inside the organization
 Education and library services.
 4) GENERALWELFARE PROGRAME:
 Housing facilities for workers.
 Family case work and counseling.
 Economic welfare programs: Subsidized consumer goods including grains,
vegetables, milk, oil and other daily requirements.

5) BANKING SERVICES AND CREDIT FACILITIES.

 Health insurance schemes.
 Bonus and profit sharing schemes.

MERITS AND DEMERITS OF LABOUR WELFARE:

MERITS:-

Humanitarian Ground:-
 Safeguards the socio-economic factors of the industries
 Motivation and Retention of Employees
 Minimizing the social evils
 Boost up employee’s morale and create and improve sound IR
 Create a sense of belongings among employees and to retain them.
 Buys employee loyalty and Commitment to org.

General Ground:-
 Meets the criteria's as a social security
 Meet requirements of various legislations relating to fringe benefits:
 Providing welfare measures makes the employers to meet the obligations of the statutory
requirements of various welfare and social security legislations
 Provide qualitative work environment and work life.
 Provide security to the employees against social risks like old age benefits and maternity
benefits.
 Meet trade union demands – such as life insurance, beauty clinics etc. for the members
etc.

DEMERITS:-
 Cost to the Employer: - providing welfare measures to the employees And their family
members invariably increases cost of labour to the Employers.
 As a matter of right: - Employees and their family members feel that they have a legal
right to get welfare measures. Therefore, employees sometimes may not be satisfied and
loyal to the organizations. In fact, satisfied needs are no longer motivators.
 Discrepancies and de – motivation Employers may commit some mistakes while
providing welfare measures, which may lead to discrepancies. These situation lead to
employee demotivation.

LABOUR WELFARE IN INDIA CENTRAL GOVERNMENT:-

The central government has been to constitute welfare funds for the benefit of the
employees. These funds have been established in coal, mica, iron-ore, limestone, &
dolomite mines. These welfare activities covered by these funds include housing,
medical, educational & recreational facilities for employees & their dependents.

STATE GOVERNMENT:-
The implementation of many provisions of various labour laws rests with the state
government. State government run health centers, educational centers, etc. for the welfare
of the workers.

EMPLOYEES:-
Many employers provide voluntarily welfare facilities along with the statutory welfare
facilities. This includes residential lease accommodation to employees, medical
&transport facilities.
TRADE UNIONS:-
Trade unions are supposed to raise the welfare of workers and naturally they are expected
to provide certain welfare facilities to their members.

VOLUNTARY ORGANISATIONS:-
Some social welfare and charitable organizations conduct social welfare activities which
are useful to all sections of the society including industrial workers.

 LABOUR WELFARE OFFICER (sec.49) The state government may prescribe

the duties, qualifications and conditions of service of welfare officers appointed
under the provision of the factories act. Schedule 49 of the act provides that in
every factory wherein 500 or more workers are ordinarily employed, the employer
shall appoint at least one welfare officer. The officer is expected to act as an
advisor counselor, mediator and officer between the management and the labour.
 QUALIFICATION:- Rules formed by most state require a labour welfare officer
to have a minimum qualification a university degree or master degree or diploma
in social science or social welfare diploma from a recognized institute, with the
knowledge of local language where the establishment or organization situated. He
should passed viva-voice test conducted by the commissioner of labour& he has
got himself enrolled in the list of welfare where officers maintained by the
commissioner of labour.
FUNCTIONS OF LABOUR WELFARE OFFICER:-
 Maintenance of industrial peace.
 Enforcement of labour laws.
 Ensuring minimum wages to the workers.
 Settlement of industrial disputes & complaints.
 Publication of awards.
 Providing compensation in case of accidents on the job.
 Settlement of claims.
 Registration of trade unions.
 Ensuring equal remuneration to the female workers
 .Completion of labour statistics.

DUTIES OF LABOUR WELFARE OFFICER:-

 To Act as a negotiating officer.
 To shape and formulate labour live. To establish contact.
 To deal with wages and employment.
 To prevent from anti-social activities.
 To bring about peaceful settlement.
 To comply with provision of factory.
 To promote relation between the factory and workers.
 To encourage formation of committees.
 To secure provision of amenities.
 To help factory management in regulation Leave.
 To secure welfare provisions.
 To advice factory managements.
WELFARE FACILITIES AT FOUNDATION BRAKES PVT LTD
[According to factories act 1948 (Chapter 5, Sec. 42 to 50)]
 WASHING FACILITIES (sec.42):- Adequate and suitable facilities for washing
is provided and maintained for the use of the workers therein. Separate and
adequately screened facilities are provided for the use of male and female
workers. Facilities are conveniently accessible and shall be kept clean.
 SETTING FACILITIES (sec.44):- In ACMAS INDIA PVT. LTD arrangements
for sitting is provided and maintained for all workers obliged to work in a
standing position, in order that they may take advantage of any opportunities for
rest which may occur in the course of their work.
 FIRST-AID FACILITIES (sec.45):- In ACMAS INDIA PVT. LTD first-aid is
provided and maintained so as to be readily accessible during all working hours
first-aid boxes or cupboards equipped with the prescribed contents, and the
number of such boxes or cupboards is provided and maintained is not less than
one for every one hundred and fifty workers ordinarily employed at any one time
in the factory.
 CANTEEN FACILITIES (sec.46):- At ACMAS INDIA PVT. LTD there are
round about 300 workers & employees, for whom there is canteen facility. Every
worker & employee is served with tea/coffee every day in the morning and in the
evening. Every worker gets 26 coupons from the canteen for his use, these
coupons are not compulsory for every worker; the worker who brings his own
tiffin from house does not need to buy these coupons from the canteen
 SHELTER, RESTROOMS & LUNCHROOMS FACILITIES (sec.47):- In
ACMAS INDIA PVT. LTD a provision of shelter, restroom & lunchrooms is
provided and maintained at suitable place where workers can eat meals brought
by them. However a canteen is also there in the factory. Lunch and restrooms are
sufficiently lightened, ventilated & cooled. TRANSPORTATION FACILTIES:-
At ACMAS INDIA PVT. LTD there is a bus for the pick-up & drop service of the
workers. The transportation facility is from Jalgaon railway station to the factory.
The transportation cost is incurred by the worker as Rs.200, every month 200rs is
deducted from the salary of the workers using this transportation facility.
 SAFETY EQUIPMENTS FACILITIES:- At ACMAS INDIA PVT. LTD,
Every worker has to wear the safety equipment needed in the workshop, the safety
equipment are shoes, uniform, goggles, gloves etc. The cost of the safety
equipment is incurred by the company and also its maintenance is done by the
company.
 RECREATIONAL FACILITIES:- At ACMAS INDIA PVT. LTD, there are
recreational activities for the employees and for the workers on the dassera
festival. In this recreational activity the company provides free lunch & snakes for
the workers. And also some games & enjoyable activity is played in the factory
premises. Yearly trips are organized by the company during Diwali or dassera, to
motivate the employee/worker. All the expenses will be bound by the company
including travelling, loading & boarding.
 ACCOMODATION FACILITIES:- At ACMAS INDIA PVT. LTD, free
accommodation is provided by the company only for contract employees/workers.
WORKING HOURS AT FOUNDATION BRAKES MFG. PVT LTD [According
to factories act 1948 (Chapter 6.Sec 51 to 62)]
 WEEKLY HOURS (sec 51):- In ACMAS INDIA PVT. LTD an adult worker is
required or allowed to work in a factory for notmore than forty-eight hours in any
week.
 WEEKLY HOLIDAYS (sec 52):- Depending on the power shutdowns company
decides its weekly off, in ACMAS INDIA PVT. LTD the weekly off is on
Thursday, because on that day the town has its weekly power shutdowns. The
office staff has its weekly off on Sunday.
 COMPENSATRY LEAVES (sec 53):- In ACMAS INDIA PVT. LTD the
workers already has several types of leaves per year which are:- a. Causal leave
for 6 days per year. b. Sick leave for 6 days per year. c. Privilege leave for 18
days per year. Causal leave laps every year.Sick leave can be carry forward for
three years.Privilege leave is also carrying forward for three years.
 DUITY HOURS (sec 54):- In ACMAS INDIA PVT. LTD an adult worker is
required or allowed to work in a factory not for more than eight hours in any day.
So to full fill the production needs the factory has divided its work hours in time
 shifts 1st shift: - 6.30am to 3.00pm Gen shift: - 8.30am to 5.00pm 2 nd shift: -
3.00pm to 11.30pm
 For rest (sec.55):- The periods of work for adult workers in a factory each day is
fixed and no period shall exceed five hours and that no worker shall work for
more than five hours before he has had an interval for rest of at least half an hour.
 Spread over (sec.56):- The period of work of an adult worker in a factory is
arranged in such a way that inclusive of his intervals for rest under section 55;
they shall not spreadover more than ten and a half hours in any day, Including his
over time.
 Extra wages for overtime (sec.59):- Where a worker works in a factory for more
than eight hours in any day or for more than forty-eight hours in any week, he
shall, in respect of overtime work, be entitled to wages at the rate of twice his
ordinary rate of wages.
 Restriction on double employment(sec.60):- No adult worker is required or
allowed to work in any factory on any day on which he has already been working
in any other factory, he is not allowed to work in any other factory
simultaneously.
 Register of workers (sec.62):- The manager of the factory maintains a register of
adult workers, to be available to the Inspector at all times during working hours,
or when any work is being carried on in the factory, showing:-
 The name of each worker in the factory.
 The nature of his work.
 The group, if any, in which he is included.
 Where his group works on shift, the relay to which he is allotted

RESEARCH METHODOLOGY
Research Def :-The systematic investigation into and study of material and sources in order to
establish facts and reach new conclusions, is known as research.
Topic of research:- Labour Welfare Facilities at ACMAS INDIA PVT. LTD.

Following are the various types of research methodology:-

 PRIMARY DATA:- Primary data was collected through interviews with
the employees and the workmen with, the sample size of 100 people on
random selection basis method.
 SECONDARY DATA:- The secondary method used is data and theory
from internet and the data which the HR managers have derived for their
own people.
 OTHER METHODS:- More of the data is impossible due to time, the
manpower and other constrains to involve the entire population or
universe of study. Often it suffices to seek data from a part or sample
population. This implies that appropriate sampling plan need to be
devised. I have used the methods for collecting the primary data as
follows:-
 Observation Method.
 Questionnaire Method.

Sampling Random Sampling

Sampling Size 100

Tools used for classification and analysis Frequency distribution and percentage analysis

Types of questionnaire Structure

Target population Customers of Acmas India pvt.ltd

Sample area Kundli,Sonipat

CHAPTER-6 DATA ANALYSIS
AND PRESENTATION

Q1. Are you aware about the various welfare facilities provided to you by the company?
LABEL PERCENTAGE
YES 80
NO 12
NONE 8
TOTAL 100%

PERCENTAGE

12

YES
NO
NONE

80

 I have found that 80 of the employees are aware about the welfare facilities provided by the
company & 12% are not aware of it whereas 8% of the employees did not responded to the
question.

Q2. Do you feel that the working conditions in the company are comfortable?
LABEL PERCENTAGE
YES 70
NO 20
NONE 10
TOTAL 100%

PERCENTAGE

10

20 YES
NO
NONE

70

 I have found that 70% of the employees are comfortable with the working condition of the
company, 20% of the employees are not comfortable, whereas 10% employees did not
respond to the question.

Q3. Does personnel department give you enough information regarding welfare facilities?
LABEL PERCENTAGE
YES 80
NO 10
NONE 10
TOTAL 100%

PERCENTAGE

10

10
YES
NO
NONE

80

 I have found that 80% of the employee’s get the required information regarding welfare
from the management, 10% employees said that they don’t get the information & 10% did
not respond to the question.

Q4. Are you satisfied with the welfare facilities provided to you by the company?
LABEL PERCENTAGE
YES 70
NO 8
NONE 20
TOTAL 100%

PERCENTAGE

20

YES
8 NO
NONE

70

 I have found that 72% of the employees are satisfied with welfare facilities provided by the
company, 8% employees are not satisfied whereas 20% of the employees did not respond
to the question.

Q5. Do you agree that welfare facilities help to improve performance at workplace?
LABEL PERCENTAGE
YES 90
NO 6
NONE 4
TOTAL 100%

PERCENTAGE

4
6

YES
NO
NONE

90

 I have found that 90% of the employees agree that proper welfare facilities help to improve
the performance at work place, 6% employees dis-agree to this, & 4% employees did not
respond to the question.

Q6. Are you satisfied with the first-aid facility in the factory?
LABEL PERCENTAGE
YES 76
NO 14
NONE 10
TOTAL 100%

PERCENTAGE

10

14
YES
NO
NONE

76

 I have found that 76% of the employees are satisfied with the first-aid facility in the
factory, 14% employees are dis-satisfied with it, 10% did not respond to this.

Q7. Are you satisfied with drinking water& other basic facilities provided to you by the
company?
LABEL PERCENTAGE
YES 78
NO 18
NONE 4
TOTAL 100%

PERCENTAGE

18

YES
NO
NONE

78

 I have found that 78% of the employees are satisfied with the facility of drinking water and
other basic facility, 18% employees are dis-satisfied with it & 4% did not respond to the
question.

Q8Are you satisfied with the safety measures of the employees at the workplace?
LABEL PERCENTAGE
YES 92
NO 4
NONE 4
TOTAL 100%

PERCENTAGE

4 4

YES
NO
NONE

92

 I have found that 92% of the employees are satisfied with the safety measures in the
factory, 4% are dis-satisfied & 4% did not respond to the question.

Q9 Are you satisfied with all security measures of the company for your job and future?
LABEL PERCENTAGE
YES 82
NO 10
NONE 8
TOTAL 100%

PERCENTAGE

4 4

YES
NO
NONE

92

 I have found that 82% of the employees are satisfied with safety measures of the company
for their future job, 10% employees are dissatisfied & 8% did not respond to the question.

Q10. Do you agree that the trade unions play any role for providing you the welfare
facilities?
LABEL PERCENTAGE
YES 50
NO 34
NONE 16
TOTAL 100%

PERCENTAGE

16

YES
50 NO
NONE

34

 I have found that 50% of the employees agree that trade unions play an important role in
providing welfare facilities to the, 34% employees don not agree to this, & 16% employees
did not respond to the question.

Q11. Does your organization support you for continuing your education &personnel
growth?
LABEL PERCENTAGE
YES 92
NO 4
NONE 4
TOTAL 100%

PERCENTAGE

4 4

YES
NO
NONE

92

 I have found that 92% employees say YES that company supports them in education &
personal growth, 4% say NO, & 4% did not respond to the question.

Q12. Do you feel that you are paid fairly for your job function?
Are you satisfied from your salary and compensation?
LABEL PERCENTAGE
YES 78
NO 16
NONE 6
TOTAL 100%

PERCENTAGE

16

YES
NO
NONE

78

 I have found that 78% of the employees are satisfied with the present salary &
compensation, 16% employees are dis-satisfied with it, 6% did not respond to the question.

Q13. Are you satisfied with present working conditions to keep you efficient and healthy?
LABEL PERCENTAGE
YES 80
NO 10
NONE 10
TOTAL 100%

PERCENTAGE

10

10

YES
NO
NONE

80

 I have found that 80% of the employees are satisfied with the present working condition to
keep them efficient and healthy, 10% employees are dis-d\satisfied whereas, 10%
employees did to respond to the question.

Q14. Would you like to join another organization with the same salary?
LABEL PERCENTAGE
YES 20
NO 70
NONE 10
TOTAL 100%

PERCENTAGE

10
20

YES
NO
NONE

70

 I have found that 20% of the employees say YES that they can join other company with the
same salary, 70% employees say NO & 10% did to respond to the question.

Q15. Are you satisfied with the cleanliness of latrines & urinals?
LABEL PERCENTAGE
YES 58
NO 24
NONE 18
TOTAL 100%

PERCENTAGE

18

YES
NO
NONE
24 58

 I have found that 58% of the employees are satisfied with the cleanliness of the latrines and
urinals, 24% employees are dis-satisfied with it & 18% employees did not respond to the
question.
Chapter-7 RESULTS, RECOMMENDATIONS AND
BIBLIOGRAPHY

RESULTS

Learning Through project The company is having excellent provisions in providing welfare
facilities, which is in accordance of the requirements of various statutes
.
1. I have found that 80 of the employees are aware about the welfare facilitiesprovided by the
company & 12% are not aware of it whereas 8% of the employees did not responded to the
question.
2. I have found that 70% of the employees are comfortable with the working condition of the
company, 20% of the employees are not comfortable, whereas 10% employees did not
respond to the question.
3. I have found that 80% of the employee’s get the required information regarding welfare
from the management, 10% employees said that they don’t get the information & 10% did
not respond to the question.
4. I have found that 72% of the employees are satisfied with welfare facilities provided by the
company, 8% employees are not satisfied whereas 20% of the employees did not respond
to the question.
5. I have found that 90% of the employees agree that proper welfare facilities help to improve
the performance at work place, 6% employees dis-agree to this, & 4% employees did not
respond to the question.
6. I have found that 76% of the employees are satisfied with the first-aid facility in the
factory, 14% employees are dis-satisfied with it, 10% did not respond to this.
7. I have found that 78% of the employees are satisfied with the facility of drinking water and
other basic facility, 18% employees are dis-satisfied with it & 4% did not respond to the
question.
8. I have found that 92% of the employees are satisfied with the safety measures in the
factory, 4% are dis-satisfied & 4% did not respond to the question.
9. I have found that 82% of the employees are satisfied with safety measures of the company
for their future job, 10% employees are dis-satisfied & 8% did not respond to the question.
10. I have found that 50% of the employees agree that trade unions play an important role in
providing welfare facilities to the, 34% employees don not agree to this, & 16% employees
did not respond to the question.
11. I have found that 92% employees say YES that company supports them in education &
personal growth, 4% say NO, & 4% did not respond to the question.
12. I have found that 78% of the employees are satisfied with the present salary &
compensation, 16% employees are dis-satisfied with it, 6% did not respond to the question.
13. I have found that 80% of the employees are satisfied with the present working condition to
keep them efficient and healthy, 10% employees are dis-d\satisfied whereas, 10%
employees did to respond to the question.
14. I have found that 20% of the employees say YES that they can join other company with the
same salary, 70% employees say NO & 10% did to respond to the question.
15. I have found that 58% of the employees are satisfied with the cleanliness of the latrines and
urinals, 24% employees are dis-satisfied with it & 18% employees did not respond to the
question.
SUGGESTIONS:-

 Company can improve the quality of work life And Communication.

 The maintenance of the urinals is comparatively not good; it should be cleaned time to
time and should be maintained properly, keeping in mind the basic health of the
employees.
 The present working condition should be improved more and more for comfortable
working atmosphere.
 Management should provide required welfare facility information to the employees.
 Sanitation facilities must be improved by considering hygienic condition at the work
place.
 Medical facilities should be improved.
 Annual & festival bonus has to be increased for the employees.
 Loans & advances have to be improved which helps the employees to satisfying financial
needs.
BIBLIOGRAPHY

References BOOKS:-

 Human Resource Management, Tata Mac Graw Hill, 3rd Edition

 SubhaRao, “Human Resource and personnel Management”, Himalaya Publishing House.
 “Effectiveness of Training and Development”, Everest Publishing House.
 “Effective Human Resource Training And Development Strategy”, Himalaya Publishing
House.
 Gurtoo, A. (2002), ‘‘North electricity board: a case of restructuring in the Indian power
industry’’, Asian Case Research Journal, Vol. 6 No. 1, pp. 27-43.
 Gurtoo, A. (2004), Shifting Balance in Labour Relations: Case of Restructuring of two
SOEs in India, Working paper series 2004-04, IIM Lucknow, Uttarpradesh.
 Venkataratnam, C.S. (2001), Globalisation and Labour Management Relations:
Dynamics of Change, Response Books, New Delhi.
 Verma, A., Kochan, T.A. and Lansbury, R.D. (1995), ‘‘Labour relations in an ear of
global markets: a conceptual framework paper’’, in Verma, A. Kochan, T.A. and
Lansbury, R.D. (Eds), Labour Relations in the Growing Asian Economies, Routledge,
London.
 Dreze, J. and Sen, A. (1995), India – Economic Development and Social Opportunity,
Oxford University Press, Delhi.
 Bhattacharya, B.B. and Sakthivel, S. (2003), ‘‘Regional growth and disparity in india: a
comparison of pre and post-reform decades’’, Discussion Paper Series No. 74/2003,
Institute of Economic Growth, Delhi.
  Noyelle, T. (1987), Beyond Industrial Dualism: Market and Job Segmentation in the New
Economy, Westview Press, Boulder, CO.
 Ramaswamy, E.A. (1993), ‘‘Indian management dilemma: economic versus political
unions’’, Asia Survey, pp. 976-90.
 Ramaswamy, E.A. (2000), Managing Human Resources, Oxford, New Delhi.
 Sen, R. (2003), Industrial Relations in India, Macmillan India Limited, New Delhi.
 Kochan, T. and Cutcher-Gershenfeld, J. (1988), Institutionalizing and Diffusing
Innovations in Labour Relations, US Dept, Washington, DC.

Websites:-

a) http://www.Wikipedia.com/
b) http://www.hronline.com/
c) http://www.managementparadise.com
d) http://images.google.com/
e) http://Studymba.com/
f) http://www.emeraldinsight.com
 ANNEXURE

We are conducting A qualitative Research at ACMAS INDIA PVT. LTD concerning welfare
facilities provided. We hereby request you to kindly fill the form below and convey your
Feedback.
Employee Name: ………………………………….. Tenure of Service: ………….
Q1. Are you aware about the various welfare facilities provided to you by the company?
o Yes o No
Q2. Do you feel that the working conditions in the company are comfortable?
o Yes o No
Q3. Does personnel department give you enough information regarding welfare facilities?
o YES o NO
Q4. Are you satisfied with the welfare facilities provided to you by the company?
o YES o NO
Q5. Do you agree that welfare facilities help to improve performance at workplace?
o YES o NO
Q6. Are you satisfied with the first-aid facility in the factory?
o YES o NO
Q7. Are you satisfied with drinking water& other basic facilities provided to you by the
company?
o YES o NO
Q8Are you satisfied with the safety measures of the employees at the workplace?
o YES o NO
Q9 Are you satisfied with all security measures of the company for your job and future?
o YES o NO
Q10. Do you agree that the trade unions play any role for providing you the welfare facilities?
o YES o NO
Q11. Does your organization support you for continuing your education &personnel growth?
o YES o NO
Q12. Do you feel that you are paid fairly for your job function?
Are you satisfied from your salary and compensation?
o YES o NO
Q13. Are you satisfied with present working conditions to keep you efficient and healthy?
o YES o NO
Q14. Would you like to join another organization with the same salary?
o YES o NO
Q15. Are you satisfied with the cleanliness of latrines & urinals?
o YES o NO …………………………………