Management mcqs

Linda has spent the day in a session where the future of her company was discussed. The people
involved were trying to determine what the role of their company was as the 21st century approaches.
Goals were then developed based upon their vision of the company's mission. Linda spent her day on
the _____ process.

a. planning

b. organizing

c. leading

d. controlling

(a; Easy; p. 8)

99. The process of monitoring performance, comparing it with goals, and correcting any significant
deviations is known as

a. planning.

b. organizing.

c. leading.

d. controlling.

(d; Moderate; p. 9)

100. Ann is the CEO of a large manufacturing plant. She has spent her day trying to ensure that the
light bulbs coming off the assembly line light 99.4% of the time. She has spent her day performing the
management process of

a. planning.

b. organizing.

c. leading.

d. controlling.

(d; Moderate; p. 9)
101. Mintzberg grouped the ten managerial roles into three primary headings. Which of the following
is not one of these headings?

a. interpersonal relationships

b. transfer of information

c. planning

d. decision making

(c; Moderate; p. 9)

102. The importance of managerial roles varies depending on the _____.

a. manager’s salary

b. manager’s acceptance by the employees

c. manager’s level in the organization

d. length of time the manager has worked in the organization

(c; Challenging; p. 11)

103. Which of the following acts as an unambiguous measure of the effectiveness of a business
organization?

a. efficiency

b. employee satisfaction

c. increased revenues

d. profits

(d; Moderate; p. 12)

104. Managers in not-for-profit organizations, as opposed to profit-seeking organizations, do not face

a(n) _____ test for performance.

a. profit-maximizing

b. evaluation

c. employee accountability
d. management by objectives

(a; Challenging; p. 12)

105. According to Mintzberg, which management category includes the roles of figurehead, leader,
and liaison?

a. interpersonal

b. informational

c. decisional

d. planning

(a; Easy; p. 11; Ex. 1−5)

106. According to Mintzberg, monitor, disseminator, and spokesperson activities are all

a. interpersonal roles.

b. informational roles.

c. decisional roles.

d. planning roles.

(b; Easy; p. 11; Ex. 1−5)

107. According to Mintzberg, which management role includes entrepreneur, disturbance handler,
resource allocator, and negotiator?

a. interpersonal

b. informational

c. decisional

d. planning

(c; Easy; p. 11; Ex. 1−5)

108. George is representing his company at the local Chamber of Commerce Annual Business
Recognition luncheon. He is performing which managerial role?

a. negotiation

b. monitor
 c. figurehead

d. liaison

(c; Easy; p. 11; Ex. 1−5)

109. Jose is involved with discussions among employees, management, and the union to which his
employees belong. They are discussing wage issues. Management is interested in keeping the wages at
minimum wage. The employees/union want $.50 plus minimum wage. Jose is performing which
managerial role?

a. monitor

b. entrepreneur

c. negotiator

d. organizer

(c; Easy; p. 11; Ex. 1−5)

110 As managers move up the organization, they do more

a. leading.

b. controlling.

c. direct overseeing.

d. planning.

(d; Moderate; p. 12; Ex. 1−6)

111. As managers move up the organization, they do less

a. leading

b. controlling

c. planning

d. organizing

(a; Moderate; p. 12; Ex. 1−6)

112. Which of the following is not a criterion that can be used in determining if a business qualifies as
a small business?

a. profits

b. sales

c. total assets

d. number of employees

(a; Moderate; p. 12)

113. According to the author, small businesses will account for _____ of new job growth in the next
decade.

a. 25%

b. 33%

c. 50%

d. 75%

(c; Challenging; p. 12)

114. Small businesses account for _____ of all non-farm businesses in the United States.

a. 27%

b. 38%

c. 79%

d. 98%

(d; Moderate; p. 12)

115. Compared to the manager of a large organization, a small business manager is more likely to be
a(n)

a. specialist.

b. figurehead.

c. generalist.

d. information monitor.

(c; Easy; p. 13)

116. In addition to the percent of time spent in each of the four major management activities, as a
manager moves up the ranks, the _____ of the managerial activities also changes.

a. context

b. synergy

c. content

d. responsibilities

(c; Challenging; p. 11)

117. Which of the following roles is most important for managers in small firms?

a. disseminator

b. leader

c. spokesperson

d. figurehead

(c; Moderate; p. 13; Ex. 1−7)

118. Managers in both small and large organizations perform essentially the same activities; only
_____ and the _____ is/are different.

a. how they go about them; company budgets

b. the proportion of time they spend on each; number of employees

c. how they go about them; proportion of time they spend on each

d. length of time they spend on each; professionalism used

(c; Challenging; p. 13)

119. The universality of management concept typically applies to all except which of the following
countries?

a. United States

b. Chile

c. Canada

d. Australia

(b; Moderate; p. 14)

120. Almost everything managers do requires them to

a. plan.

b. allocate resources.

c. hold meetings.

d. make decisions.

(d; Moderate; p. 14)

121. Katz developed four critical skills that managers must possess. Which of the following is not one
of those four skills?

a. conceptual

b. interpersonal

c. technical

d. connection

(d; Moderate; p. 15)

122. Which skill centers on a manager's mental ability to coordinate all of the organization's interests
and activities?

a. conceptual

b. interpersonal

c. technical

d. political

(a; Moderate; p. 15)

123. The skill that centers on a manager's ability to work with, understand, and motivate other
people is known as _____ skill.

a. conceptual

b. interpersonal

c. technical

d. political

(b; Moderate; p. 15)

124. The skill that centers on a manager's ability to build a power base and establish the "right"
connections is known as _____ skill.

a. conceptual

b. interpersonal

c. technical

d. political

(d; Moderate; p. 15)

125. Becky has joined an organization that promotes the discussion of current management topics.
The majority of the managers in North Carolina belong to the organization. Which managerial skill is
Becky addressing?

a. conceptual

b. interpersonal

c. technical
 d. political

(d; Moderate; p. 15)

126. Angelo is well known for his skills in using the advanced programming software of the
engineering field. In fact, it was his specialized knowledge that led to his promotion as manager. Which
managerial skill is Angelo demonstrating?

a. conceptual

b. interpersonal

c. technical

d. political

(c; Easy; p. 15)

127. Nancy’s strength as a manager lies in her ability to work with people. She is able to work with,
motivate, and lead others easily. Nancy is demonstrating which managerial skill?

a. conceptual

b. interpersonal

c. technical

d. political

(b; Moderate; p. 15)

128. Research has identified six sets of behaviors that explain more than 50% of a manager's
effectiveness. Which of the following is not one of these six sets of behavior?

a. making human resource decisions

b. organizing and coordinating

c. strategic problem solving

d. motivating employees and handling conflicts

(a; Challenging; pp. 15)

129. Managers with this skill tend to be better at getting resources for their groups and appear to
receive higher evaluation and get more promotions. What is it?

a. organizing and coordinating

b. providing for growth and development

c. political skills

d. motivating employees and handling conflicts

(c; Moderate; p. 15)

130. The most recent approach to defining the manager's job focuses on _____, a cluster of related
knowledge, skills, and attitudes related to effective managerial performance.

a. the management skill set

b. management competencies

c. behavioral traits

d. executive activities

(b; Easy; p. 16)

131. The management charter initiative (MCI) is based on an analysis of management activities and
focuses on

a. what effective managers know, rather than what they should be able to do.

b what skills efficient managers should have.

c. what education is needed by effective managers.

d. what effective managers should be able to do, rather than what they know.
(d; Challenging; p. 16)

132. The annual income of senior managers at large toy manufacturing firms ranges between

a. $100,000−$200,000.

b. $200,000−$600,000.

c. $225,000−$750,000.

d. $300,000−$900,000.

(d; Challenging; p. 17)

133. The average cash compensation in 2001 for 727 of the top executives at the 363 largest publicly
held US corporations was over

a. $100,000.

b. $1,000,000.

c. $2,000,000.

d. $2,800,000.

(c; Challenging; p. 17)

134. On average, American CEO salaries are more than _____ times as much as the average
employee.

a. 100

b. 250

c. 425

d. 500

(d; Challenging; p. 18)

135. Specific topics of concern to political scientists include structuring of conflict, allocating power,
and _____.

a. values

b. responsibilities

c. manipulating power for individual self interest

d. ethics

(c; Moderate; p. 21)

136. _____ courses help managers gain a better understanding of motivation, leadership, trust,
employee selection, performance appraisals, and training techniques.

a. Psychology

b. Sociology

c. Political science

d. Anthropology

(a; Moderate; p. 21)

137. An organization interested in changing demographics that alter customer and employment
markets could benefit from topics taught in a(n) _____ course.

a. psychology

b. sociology

c. economics

d. anthropology
(b; Moderate; p. 21)