CHI –SQUARE TEST

Case Processing Summary

Cases
Valid Missing Total
N Percent N Percent N Percent
packing * 110 100.0% 0 0.0% 110 100.0%
future

packing * future Cross tabulation

Count
future Total
Very High Not sure Less
high
Yes 24 8 14 11 57
packing
No 9 19 9 16 53
Total 33 27 23 27 110

Chi-Square Tests
Value df Asymp. Sig.
(2-sided)
Pearson Chi-Square 13.185a 3 .004
Likelihood Ratio 13.571 3 .004
Linear-by-Linear 3.162 1 .075
Association
N of Valid Cases 110
a. 0 cells (0.0%) have expected count less than 5. The
minimum expected count is 11.08.

Symmetric Measures
Value Asymp. Std. Approx. Approx.
Errora Tb Sig.
Interval by .170 .092 1.796 .075c
Pearson's R
Interval
Ordinal by Spearman .180 .094 1.907 .059c
Ordinal Correlation
N of Valid Cases 110
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.

Table 2.

Crosstab
Count
future Total
Very High Not sure Less
high
Excellent 6 6 2 2 16
Good 9 3 8 6 26
Average 7 8 2 6 23
rate
Poor 6 5 5 9 25
Not 5 5 6 4 20
satisfactory
Total 33 27 23 27 110

Chi-Square Tests
Value df Asymp. Sig.
(2-sided)
Pearson Chi-Square 11.720a 12 .468
Likelihood Ratio 12.272 12 .424
Linear-by-Linear 1.720 1 .190
Association
N of Valid Cases 110
a. 8 cells (40.0%) have expected count less than 5. The
minimum expected count is 3.35.

Symmetric Measures
Value Asymp. Std. Approx. Approx.
Errora Tb Sig.
Interval by .126 .090 1.316 .191c
Pearson's R
Interval
Ordinal by Spearman .125 .091 1.309 .193c
Ordinal Correlation
N of Valid Cases 110
a. Not assuming the null hypothesis.
b. Using the asymptotic standard error assuming the null hypothesis.
c. Based on normal approximation.
ONE WAY ANOVA
ANOVA
employee
Sum of df Mean F Sig.
Squares Square
Between 5.213 5 1.043 .785 .563
Groups
Within Groups 138.205 104 1.329
Total 143.418 109

Multiple Comparisons
Dependent Variable: employee
Tukey HSD
(I) aspects (J) aspects Mean Std. Error Sig. 95% Confiden
Difference (I- Lower U
J) Bound
Customer service -.21429 .53363 .999 -1.7637
Timeliness of delivery .29870 .50025 .991 -1.1538
Meeting your .07143 .48388 1.000 -1.3335
Effective requirement
communication Providing value for your .35404 .49761 .980 -1.0908
money
Compliant handling -.21429 .53363 .999 -1.7637
process
Effective .21429 .53363 .999 -1.3351
communication
Timeliness of delivery .51299 .39411 .784 -.6313
Meeting your .28571 .37312 .973 -.7977
Customer service requirement
Providing value for your .56832 .39077 .694 -.5663
money
Compliant handling .00000 .43571 1.000 -1.2651
process
Effective -.29870 .50025 .991 -1.7512
communication
Customer service -.51299 .39411 .784 -1.6573
Timeliness of delivery Meeting your -.22727 .32358 .981 -1.1668
requirement
Providing value for your .05534 .34378 1.000 -.9428
money
 Compliant handling -.51299 .39411 .784 -1.6573
process
Effective -.07143 .48388 1.000 -1.4764
communication
Customer service -.28571 .37312 .973 -1.3691
Meeting your Timeliness of delivery .22727 .32358 .981 -.7122
requirement Providing value for your .28261 .31949 .949 -.6450
money
Compliant handling -.28571 .37312 .973 -1.3691
process
Effective -.35404 .49761 .980 -1.7989
communication
Customer service -.56832 .39077 .694 -1.7029
Providing value for your Timeliness of delivery -.05534 .34378 1.000 -1.0535
money Meeting your -.28261 .31949 .949 -1.2103
requirement
Compliant handling -.56832 .39077 .694 -1.7029
process
Effective .21429 .53363 .999 -1.3351
communication
Customer service .00000 .43571 1.000 -1.2651
Compliant handling Timeliness of delivery .51299 .39411 .784 -.6313
process Meeting your .28571 .37312 .973 -.7977
requirement
Providing value for your .56832 .39077 .694 -.5663
money

employee
a,b
Tukey HSD
aspects N Subset for
alpha = 0.05
1
Providing value for 23 2.2174
your money
Timeliness of delivery 22 2.2727
Meeting your 30 2.5000
requirement
Effective 7 2.5714
communication
Customer service 14 2.7857
Compliant handling 14 2.7857
process
Sig. .764
Means for groups in homogeneous subsets are
displayed.
a. Uses Harmonic Mean Sample Size = 14.707.
b. The group sizes are unequal. The harmonic
mean of the group sizes is used. Type I error
levels are not guaranteed.

T-TEST
One-Sample Statistics
N Mean Std. Std. Error
Deviation Mean
products 110 2.9909 1.42388 .13576
goals 110 2.8636 1.34422 .12817

One-Sample Test
Test Value = 0
t df Sig. (2- Mean 95% Confidence Interval of
tailed) Difference the Difference
Lower Upper
products 22.031 109 .000 2.99091 2.7218 3.2600
goals 22.343 109 .000 2.86364 2.6096 3.1177